User's Guide NPD6801-00 EN
Contents Making Wi-Fi Settings from the Printer. . . . . . . . . .30 Making Wi-Fi Settings by Entering the SSID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .30 Making Wi-Fi Settings by Push Button Setup. . . .31 Making Wi-Fi Settings by PIN Code Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Checking the Network Connection Status. . . . . . . . 33 Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .33 Printing a Network Connection Report. . . .
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Saving Power - Control Panel. . . . . . . . . . . . . . . 63 Printing from the Printer Driver on Mac OS. . . . . . 96 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .96 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .98 Printing Several Pages on One Sheet. . . . . . . . . . 99 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . .
More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Contacts Manager. . . . . . . . . . . . . . . . . . . . . . 136 Sending a Fax from a Computer. . . . . . . . . . . . . . 136 Sending Documents Created Using an Application (Windows). . . . . . . . . . . . . . . . . . 136 Sending Documents Created Using an Application (Mac OS). . . . . . . . . . . . . . . . . . . .139 Receiving Faxes on a Computer. . . . . . . . . . . . . . .140 Saving Incoming Faxes on a Computer. . . . . . .
Checking the Software Status. . . . . . . . . . . . . . . . 175 Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 175 Removing Jammed Paper from the Rear Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Removing Jammed Paper from Rear Cover. . . . 176 Removing Jammed Paper from Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 178 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . .
Received Fax Quality Is Poor. . . . . . . . . . . . . . .203 Received Faxes Are Not Printed. . . . . . . . . . . . 204 Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 204 Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .204 Cannot Make Calls on the Connected Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Manual > Using the Manual to Search for Information About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
About This Manual > Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏ Windows: Hold down Alt, and then press ←. ❏ Mac OS: Hold down the command key, and then press ←. Printing only the pages you need You can extract and print only the pages you need.
About This Manual > Operating System References Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Important Instructions > Safety Instructions > Safety Instructions for Ink Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer ❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage. ❏ Keep ink cartridges and maintenance box out of the reach of children. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Important Instructions > Protecting Your Personal Information ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
Printer Basics > Part Names and Functions Printer Basics Part Names and Functions A Rear paper feed Loads paper. B Paper support Supports loaded paper. C Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. F Stopper Prevents printouts from falling from the output tray.
Printer Basics > Part Names and Functions A Scanner unit support Supports the scanner unit. B Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. C Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles. A Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing.
Printer Basics > Guide to the Control Panel > Control Panel Guide to the Control Panel Control Panel A Turns the printer on or off. Unplug the power cord after checking that the power light is off. B Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. C Displays the solutions when you are in trouble. D Use the u d l r buttons to select a menu, and then press the OK button to enter the selected menu. E Stops the current operation.
Printer Basics > Guide to the Control Panel > Guide to the Home Screen Guide to the Home Screen A Icons that show the network status are displayed. Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless network connection. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network.
Printer Basics > D Guide to the Control Panel > Viewing Animations Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button. Entering Characters To enter characters and symbols for network settings and register contacts from the control panel, use the u, d, l, and r buttons and the software keyboard on the LCD screen. Press the u, d, l, or r button to select a character or function button on the keyboard, and then press the OK button.
Printer Basics > Guide to the Control Panel > Viewing Animations ❏ Select How to at the bottom of the operation screen: Displays the context-sensitive animation. A Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. B Press l button to return to the previous step. C Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 3 steps. D Press r button to move to the next step.
Network Settings > Network Connection Types > Wi-Fi Direct (Simple AP) Connection Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
Network Settings > Connecting to a Computer can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer. The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Network Settings > Connecting to a Smart Device > Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device Connecting to a smart device over a wireless router You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website.
Network Settings > Connecting to a Smart Device > Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct conditions, you can connect by selecting Other OS Devices. See "Related Information" below for details on connecting. ❏ iOS 11 or later ❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Network Settings > 6. Connecting to a Smart Device > Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct Check the message, and then press the OK button to proceed. The QR code is displayed on the printer's control panel. 7. On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode. Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier.
Network Settings > Connecting to a Smart Device > Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct 10. On the printer's control panel, press the OK button. 11. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps 12. On the Epson printing app screen, tap Printer is not selected.. 13. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 14.
Network Settings > Connecting to a Smart Device > Connecting to Android Devices using Wi-Fi Direct Related Information & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 27 & “Printing from Smart Devices” on page 104 Connecting to Android Devices using Wi-Fi Direct This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function. ❏ Android 4.4 or later ❏ Epson iPrint version 7.
Network Settings > Connecting to a Smart Device > Connecting to Android Devices using Wi-Fi Direct 6. On the smart device, start Epson iPrint. 7. On the Epson iPrint screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices.
Network Settings > Connecting to a Smart Device > Connecting to Devices other than iOS and Android using Wi-… Related Information & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 27 & “Printing from Smart Devices” on page 104 Connecting to Devices other than iOS and Android using Wi-Fi Direct This method allows you to connect the printer directly to smart devices without a wireless router.
Network Settings > 6. Connecting to a Smart Device > Connecting to Devices other than iOS and Android using Wi-… On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. The screenshot is an example on iPhone. 7. On the printer's control panel, press the OK button.
Network Settings > 8. Connecting to a Smart Device > Connecting to Devices other than iOS and Android using Wi-… On the smart device, start Epson printing app. Examples of Epson printing apps 9. On the Epson printing app screen, tap Printer is not selected.. 10. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 11. On the printer's control panel, press the OK button.
Network Settings > Making Wi-Fi Settings from the Printer > Making Wi-Fi Settings by Entering the SSID and Pass… Related Information & “Printing from Smart Devices” on page 104 Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually.
Network Settings > 5. Making Wi-Fi Settings from the Printer > Making Wi-Fi Settings by Push Button Setup Select the SSID for the wireless router from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
Network Settings > 5. Making Wi-Fi Settings from the Printer > Making Wi-Fi Settings by PIN Code Setup (WPS) Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details. 6. Press the OK button on the printer's control panel. Follow the on-screen instruction hereafter.
Network Settings > 7. Checking the Network Connection Status > Printing a Network Connection Report Press the OK button on the printer. Setup is complete when the setup completion message is displayed. Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
Network Settings > 4. Checking the Network Connection Status > Printing a Network Connection Report Press the x button to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. Related Information & “Messages and Solutions on the Network Connection Report” on page 34 Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions.
Network Settings > Checking the Network Connection Status > Printing a Network Connection Report & “E-10” on page 37 & “E-11” on page 37 & “E-12” on page 38 & “E-13” on page 38 & “Message on the Network Environment” on page 39 E-1 Solutions: ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled. E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on.
Network Settings > Checking the Network Connection Status > Printing a Network Connection Report & “Making Wi-Fi Settings from the Printer” on page 30 E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
Network Settings > Checking the Network Connection Status > Printing a Network Connection Report E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on.
Network Settings > Checking the Network Connection Status > Printing a Network Connection Report Related Information & “Printing a Network Status Sheet” on page 39 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices.
Network Settings > Replacing or Adding New Wireless Routers Related Information & “Printing a Network Status Sheet” on page 39 & “Connecting to a Computer” on page 20 Message on the Network Environment Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
Network Settings > Changing the Wi-Fi Direct (Simple AP) Settings Related Information & “Changing the Connection Method to a Computer” on page 40 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method. ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.
Network Settings > 1. Disabling Wi-Fi from the Control Panel Select Wi-Fi Setup on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Wi-Fi Direct. 3. Press the OK button to proceed. 4. Press the OK button to proceed. 5. Press the d button to display the setting screen. 6. Select the menu item that you want to change. You can select the following menu items.
Network Settings > Restoring the Network Settings from the Control Panel 4. Select Others. 5. Select Disable Wi-Fi. 6. Check the message, and then press the OK button. Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.
Network Settings > 1. Restoring the Network Settings from the Control Panel Select Settings on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Restore Default Settings > Network Settings. 3. Check the message, and then press the OK button.
Preparing the Printer > Loading Papers > Available Paper and Capacities Preparing the Printer Loading Papers Available Paper and Capacities Note: The paper size displayed differs depending on the driver. Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
Preparing the Printer > Loading Papers > Available Paper and Capacities Related Information & “Paper for Borderless Printing” on page 45 & “Paper for 2-Sided Printing” on page 46 Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) Plain paper Letter, A4, B5, 16K (195×270 mm), A5, A6, B6 Up to the line indicated by the triangle symbol on the edge guide.*1 Legal, 8.5×13 in., Indian-Legal 1 User Defined (mm) 1 Copy paper Letterhead*2 54×86 to 215.
Preparing the Printer > Loading Papers > Available Paper and Capacities Commercially Available Paper Plain paper, Copy paper (A4, Letter) Paper for 2-Sided Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Commercially Available Paper Plain paper, Copy paper* * For automatic 2-sided printing, you can use Letter, A4, B5, 16K, and User Defined (182 x 257 to 215.9 x 297 mm) paper sizes. Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper.
Preparing the Printer > Loading Papers > Loading Paper in the Rear Paper Feed Related Information & “Printer Specifications” on page 206 Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper.
Preparing the Printer > Loading Papers > Loading Paper in the Rear Paper Feed ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏ Automatic 2-sided printing is not available for pre-punched paper. 4. Slide the edge guides to the edges of the paper, and then close the feeder guard. c Important: Do not place objects on the feeder guard.
Preparing the Printer > 6. Loading Papers > Loading Envelopes and Precautions Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
Preparing the Printer > Placing Originals > Placing Originals on the Scanner Glass Related Information & “Available Paper and Capacities” on page 44 & “Loading Paper in the Rear Paper Feed” on page 47 Loading Long Papers When loading paper longer than legal size, store the paper support, and then flatten the leading edge of the paper.
Preparing the Printer > Placing Originals > Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.
Preparing the Printer > Placing Originals > Placing Originals on the Scanner Glass How to Place Various Originals Placing Originals for 2-Up Layout Placing a Double-Page Spread for 2-Up Layout 52
Preparing the Printer > Managing Contacts > Registering or Editing Contacts Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.
Preparing the Printer > 3. Managing Contacts > Registering or Editing Grouped Contacts Do one of the following. ❏ To register a new contact, select Add Entry, and then select the registry number. ❏ To edit a contact, select Edit, and then select the target contact . ❏ To delete a contact, select Delete, select the target contact, and then select Yes. No further steps are necessary. 4. Make the necessary settings.
Preparing the Printer > Managing Contacts > Register Contacts on a Computer Related Information & “Entering Characters” on page 17 Register Contacts on a Computer Using Web Config, you can create a contact list on your computer and import it to the printer. 1. Access Web Config. 2. Select Advanced Settings from the list at the top right of the window. 3. Select Contacts. 4. Select the number that you want to register, and then click Edit. 5. Enter Name, Index Word, Fax Number, and Fax Speed. 6.
Preparing the Printer > 7. Menu Options for Settings > Menu Options for Maintenance Click Select for Contact(s) for Group. The available destinations are displayed. 8. Select the destination that you want to register to the group, and then click Select. Note: Destinations can be registered to multiple groups. 9. Click Apply. Menu Options for Settings Select Settings on the home screen of the printer to make various settings.
Preparing the Printer > Menu Options for Settings > Menu Options for Printer Setup ❏ Vertical Alignment Select this feature if your printouts look blurry or text and lines are misaligned. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Ink Cartridge(s) Replacement: Use this feature to replace the ink cartridge before the ink is expended. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers.
Preparing the Printer > Menu Options for Settings > Menu Options for Printer Setup ❏ Normal Mode Select the volume such as Button Press. ❏ Quiet Mode Select the volume such as Button Press in Quiet Mode. Quiet Mode: Your product may not have this feature depending on the location of purchase. Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
Preparing the Printer > Menu Options for Settings > Menu Options for Network Settings Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs.
Preparing the Printer > Menu Options for Settings > Menu Options for Google Cloud Print Services & “Making Wi-Fi Settings by Push Button Setup” on page 31 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 32 & “Wi-Fi Direct (Simple AP) Connection” on page 19 & “Printing a Network Status Sheet” on page 39 & “Checking the Network Connection Status” on page 33 Menu Options for Epson Connect Services Select the menus on the control panel as described below.
Preparing the Printer > Menu Options for Settings > Menu Options for Print Status Sheet For registration and usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Menu Options for Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Add Entry: Register the entry to be used for faxes in contacts. Add Group: Register the entry for group faxes in contacts.
Preparing the Printer > Menu Options for Settings > Menu Options for Firmware Update Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer. Menu Options for Print Counter Select the menus on the control panel as described below.
Preparing the Printer > Saving Power > Saving Power - Control Panel Current Version: Displays the current firmware version of your printer. Notification: Checks for firmware updates periodically and notifies you if an update is available. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency.
Fax Settings > Connecting the Printer to a Phone Line > Compatible Telephone Lines Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
Fax Settings > Connecting the Printer to a Phone Line > Connecting the Printer to a Phone Line Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region.
Fax Settings > Connecting the Printer to a Phone Line > Connecting Your Phone Device to the Printer Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
Fax Settings > 3. Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) Select Fax on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 4. Pick up the handset. A connection has been established when the message to press x to start sending or receiving a fax is displayed on the screen.
Fax Settings > 1. Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 3. Select Fax Settings > Fax Setting Wizard. 4.
Fax Settings > Making Settings Individually for Printer's Fax Features > Setting Receive Mode Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN.
Fax Settings > Making Settings Individually for Printer's Fax Features > Setting Receive Mode Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, press the # button to select receiving a fax, and then select x. Next, hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal.
Fax Settings > Making Settings Individually for Printer's Fax Features > Making Settings When You Connect an Exter… Related Information & “Making Settings to Use an Answering Machine” on page 71 & “Usage of Manual Mode” on page 70 Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel.
Fax Settings > Making Settings Individually for Printer's Fax Features > Making Settings to Send and Receive Faxes o… Related Information & “Usage of Manual Mode” on page 70 & “Basic Settings Menu” on page 74 Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Fax Settings > Basic Settings > Rejection Fax. 3.
Fax Settings > Menu Options for Fax Settings > Check Fax Connection Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer. 1. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Fax Settings > Receive Settings. 3. Select Save to Computer > Yes and Print.
Fax Settings > Menu Options for Fax Settings > Basic Settings Menu Fax Setting Wizard You can find the menu on the printer's control panel below: Settings > Fax Settings > Fax Setting Wizard Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions.
Fax Settings > Menu Options for Fax Settings > Receive Settings Menu Item Description DRD If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned different ring pattern. You can use one number for voice calls and another for fax calls.
Fax Settings > Menu Options for Fax Settings > Report Settings Menu Item Description Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on A5 size paper. This setting is applied when A5 size is set in Settings > Printer Setup > Paper Source Settings > Paper Setting > Paper Size. Selecting Off, faxes received as landscape-orientated A5 size, the same width as A4 portrait documents, are assumed and printed as A4 size faxes.
Fax Settings > Menu Options for Fax Settings > User Default Settings Menu Security Settings Menu You can find the menu on the printer's control panel below: Settings > Fax Settings > Security Settings Item Description Direct Dialing Restrictions Selecting On disables manual entry of the recipient's fax numbers allowing the operator to select recipients only from the contacts list or sent history.
Printing > Printing from the Printer Driver on Windows > Printing Basics Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound.
Printing > Printing from the Printer Driver on Windows > Printing Basics 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
Printing > Printing from the Printer Driver on Windows > Printing on 2-Sides Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ This feature is not available for borderless printing. ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side.
Printing > 3. Printing from the Printer Driver on Windows > Printing Several Pages on One Sheet Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 78 & “Main Tab” on page 94 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper.
Printing > Printing from the Printer Driver on Windows > Printing a Reduced or Enlarged Document Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order.
Printing > Printing from the Printer Driver on Windows > Printing One Image on Multiple Sheets for Enlargement (Cre… Note: This feature is not available for borderless printing. Related Information & “Printing Basics” on page 78 & “More Options Tab” on page 95 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
Printing > Printing from the Printer Driver on Windows > Printing One Image on Multiple Sheets for Enlargement (Cre… Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Printing > Printing from the Printer Driver on Windows > Printing One Image on Multiple Sheets for Enlargement (Cre… 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Printing > Printing from the Printer Driver on Windows > Printing One Image on Multiple Sheets for Enlargement (Cre… 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Printing > 7. Printing from the Printer Driver on Windows > Printing One Image on Multiple Sheets for Enlargement (Cre… Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Printing > Printing from the Printer Driver on Windows > Printing One Image on Multiple Sheets for Enlargement (Cre… 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Printing > Printing from the Printer Driver on Windows > Printing with a Header and Footer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
Printing > Printing from the Printer Driver on Windows > Printing an Anti-Copy Pattern Related Information & “Printing Basics” on page 78 & “More Options Tab” on page 95 Printing an Anti-Copy Pattern You can print an anti-copy pattern on your printouts. When printing, the letters themselves are not printed and the entire print is screen-toned lightly. The hidden letters appear when photocopied to easily distinguish the original from the copies.
Printing > Printing from the Printer Driver on Windows > Printing Using the Color Universal Print Feature Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite.
Printing > Printing from the Printer Driver on Windows > Adjusting the Print Color Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏ Certain characters may be altered by patterns, such as "+" appearing as "±". ❏ Application-specific patterns and underlines may alter content printed using these settings.
Printing > Printing from the Printer Driver on Windows > Printing Clear Bar Codes Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 78 & “More Options Tab” on page 95 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan.
Printing > Printing from the Printer Driver on Windows > Menu Options for the Printer Driver Related Information & “Printing Basics” on page 78 & “Maintenance Tab” on page 96 Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Printing > Printing from the Printer Driver on Windows > Menu Options for the Printer Driver 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density Select the document type to adjust the print density.
Printing > Printing from the Printer Driver on Mac OS > Printing Basics Watermark Features Allows you to make settings for anti-copy pattern or watermarks. Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when printing on paper such as envelopes that are loaded in fixed direction in the printer. High Speed Prints when the print head moves in both directions. The print speed is faster, but the quality may decline.
Printing > Printing from the Printer Driver on Mac OS > Printing Basics 3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu.
Printing > Printing from the Printer Driver on Mac OS > Printing on 2-Sides Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Printing > Printing from the Printer Driver on Mac OS > Printing and Stacking in Page Order (Reverse Order Printing) Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
Printing > Printing from the Printer Driver on Mac OS > Printing a Reduced or Enlarged Document & “Menu Options for Paper Handling” on page 102 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size.
Printing > Printing from the Printer Driver on Mac OS > Menu Options for the Printer Driver Adjusting the Print Color You can adjust the colors used in the print job. These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
Printing > Printing from the Printer Driver on Mac OS > Menu Options for the Printer Driver Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
Printing > Printing from the Printer Driver on Mac OS > Making Operation Settings for the Mac OS Printer Driver Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings.
Printing > Printing from Smart Devices > Using Epson iPrint Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
Printing > Printing from Smart Devices > Using Epson Print Enabler The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Printing > Printing from Smart Devices > Using AirPrint 1. Load paper in the printer. 2. Set up your printer for wireless printing. 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler. 6.
Printing > Canceling the Ongoing Job Printing Using Mopria Print Service Mopria Print Service enables instant wireless printing from Android smart phones or tablets. 1. Install Mopria Print Service from Google Play. 2. Load paper in the printer. 3. Set up your printer for wireless printing. See the link below. http://epson.sn 4. Connect your Android device to the same wireless network that your printer is using. 5. Print from your device to your printer.
Copying > Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 4. Set the number of copies. 5. Select color copy or monochrome copy. 6. Press the OK button to display and check the print settings. To change the settings, press the d button, select the setting items and change settings. When you have finished, press the OK button.
Copying > Menu Options for Copying Copying on 2-Sides 1. Select Copy on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Press the OK button to display the print settings, and then press the d button. 3. Select 1→2-Sided as the 2-Sided setting, and then press the OK button. 4. Select the orientation of the original for the Original Orientation setting, and then press the OK button. 5.
Copying > Menu Options for Copying B&W: Copies the original in black and white (monochrome). 2-Sided: ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper. Density: Increase the level of density when the copying results are faint. Decrease the level of density when ink smears.
Copying > Menu Options for Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. Quality: Select the print quality. Draft provides faster printing, but the printouts may be faint.
Scanning > Scanning Using the Control Panel > Scanning to a Computer Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. To Computer (JPEG)/To Computer (PDF)/To Computer (Email)/To Computer (Custom) You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
Scanning > Scanning Using the Control Panel > Scanning to a Computer ❏ To Computer (Email): Starts the email client on your computer, and then automatically attaches it to an email. ❏ To Computer (Custom): Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format. 4. Select the computer to which you want to save the scanned images.
Scanning > 3. Scanning Using the Control Panel > Scanning to a Computer Click Make Job Settings.
Scanning > 4. Scanning Using the Control Panel > Scanning to a Computer Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏ Target Folder: Select the save folder for the scanned image.
Scanning > Scanning Using the Control Panel > Scanning Using WSD 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. 2. Select Scan on the home screen.
Scanning > Scanning Using the Control Panel > Scanning Using WSD 3. Select To WSD. 4. Select a computer. 5. Press the x button. Related Information & “Placing Originals” on page 50 Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port. ❏ The printer and the computer are connected to the network.
Scanning > Scanning from a Computer > Scanning Using Epson Scan 2 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
Scanning > Scanning from a Computer > Scanning Using Epson Scan 2 Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. 2. Start Epson Scan 2. 3. Select Document Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed.
Scanning > 5. Scanning from a Computer > Scanning Using Epson Scan 2 Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed. ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals.
Scanning > 6. Scanning from a Computer > Scanning Using Epson Scan 2 Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
Scanning > 1. Scanning from a Computer > Scanning Using Epson Scan 2 Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
Scanning > 5. Scanning from a Computer > Scanning Using Epson Scan 2 Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
Scanning > Scanning from a Computer > Scanning Using Epson Scan 2 You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
Scanning > Scanning from Smart Devices > Scanning Using Epson iPrint ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan.
Scanning > Scanning from Smart Devices > Scanning Using Epson iPrint The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen.
Faxing > Sending Faxes Using the Printer > Sending Faxes Using the Control Panel Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete See "Related Information" below to make settings.
Faxing > 2. Sending Faxes Using the Printer > Sending Faxes Using the Control Panel Select Fax on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 3. Specify the recipient. You can send the same monochrome fax to up to 100 recipients. However, a color fax can only be sent to one recipient at a time. ❏ To enter manually: Press the fax number with the number buttons, and then press the OK button.
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes Related Information & “Managing Contacts” on page 53 & “Placing Originals” on page 50 & “Menu Options for Faxing” on page 134 Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1. Place the originals.
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously. You can use this feature when there is only one recipient. 1. Place the originals. 2. Select Fax on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 3. Specify the recipient. 4. Press the OK button, and then select Fax Send Settings.
Faxing > 6. Receiving Faxes on the Printer > Receiving Incoming Faxes When sending is complete, remove the originals. Note: You can cancel faxing from the Fax screen. Related Information & “Placing Originals” on page 50 & “Sending Faxes Automatically Using the Control Panel” on page 127 & “Fax Send Settings” on page 134 Receiving Faxes on the Printer If the printer is connected to the phone line and basic settings have been completed using the Fax Setting Wizard, you can receive faxes.
Faxing > Receiving Faxes on the Printer > Receiving Incoming Faxes Usage of Auto Mode This mode allows you to use the line for the following uses. ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete.
Faxing > Receiving Faxes on the Printer > Receiving Faxes by Making a Phone Call Receiving Faxes Using only the Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the start code. When the telephone rings, pick up the handset. When you hear a fax tone (baud), dial the two digit start code, and then hang up the handset. Receiving Faxes by Making a Phone Call You can receive a fax stored on another fax machine by dialing the fax number.
Faxing > Menu Options for Faxing > Fax Send Settings Menu Options for Faxing Fax Select the menus in Fax from home screen on the control panel. Contacts Select a recipient from the contacts list. Recent Select a recipient from the sent fax history. Menu You can select the following menus. ❏ Scan Settings ❏ Fax Send Settings ❏ More ❏ Contacts Manager See "Related Information" below for more details. Send Fax Press the x button to send the fax.
Faxing > Menu Options for Faxing > More Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory. Note that sending using this feature takes longer than not using this feature. See "Related Information" below on this topic. You cannot use this feature when you send a fax to multiple recipients.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) Reprint Faxes You can reprint the received fax. Polling Receive When this is set to On and you call the sender's fax number, you can receive documents from the sender's fax machine. See "Related information" below on this topic for details on how to receive faxes using Polling Receive. When you leave the Fax menu, the setting returns to Off (default). Fax Settings Accesses Settings > Fax Settings.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use. For details, see the application’s help. 1. Using an application, create a document to transmit by fax. 2. Click Print from the File menu. The application’s Print window appears. 3.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. A Click the Manual Dial tab. B Enter the necessary information. C Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Mac OS) Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication error window appears. Check the error information and retransmit.
Faxing > 6. Receiving Faxes on a Computer Select the Recipient Settings menu, and then specify the recipient. ❏ Specifying a recipient (name, fax number, and so on) directly: Click the Add item, enter the necessary information, and then click Recipient List displayed in the upper part of the window. . The recipient is added to the If you have selected "Enter fax number twice" in the PC-FAX driver settings, you need to enter the same number again when you click .
Faxing > Receiving Faxes on a Computer > Canceling the Feature that Saves Incoming Faxes to the Computer Note: ❏ Check if the FAX Utility and the printer's PC-FAX driver have been installed and the FAX Utility settings have been made before using this feature.
Faxing > Receiving Faxes on a Computer > Checking for New Faxes (Windows) Note: ❏ If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the computer. ❏ You can also change the settings on the printer. See "Related Information" below to change settings.
Faxing > Receiving Faxes on a Computer > Checking for New Faxes (Mac OS) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax. 1. Check the notification screen displayed on your computer screen. Note: The notification screen disappears if no operation is performed for a given length of time. You can change the notification settings such as the display time. 2.
Faxing > Using Other Faxing Features > Printing Fax Report Manually Using Other Faxing Features Printing Fax Report Manually 1. Select Fax on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Press OK button and select More. 3. Select Fax Report. 4. Select the report you want to print, and then follow the on-screen instructions. Note: You can change the report format.
Replacing Ink Cartridges and Other Consumables > Checking the Status of the Remaining Ink and… Replacing Ink Cartridges and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Note: You can continue printing while the ink low message is displayed. Replace the ink cartridges when required.
Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Mac OS X v10.5.8 Select System Preferences from the Queue > Utility. 2. menu > Print & Fax, and then select the printer. Click Open Print Click EPSON Status Monitor. Ink Cartridge Codes The following are the codes for genuine Epson ink cartridges. Note: ❏ Ink cartridge codes may vary by location. For the correct codes in your area,contact Epson support.
Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier. ❏ For best results, store ink cartridge packages with their bottom down.
Replacing Ink Cartridges and Other Consumables > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Replacing Ink Cartridges and Other Consumables > Maintenance Box Handling Precautions Replacing Ink Cartridges ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Do one of the following. To select an item, use the u d l r buttons, and then press the OK button. ❏ When prompted to replace ink cartridges Check which ink cartridge needs to be replaced, and then press the OK button.
Replacing Ink Cartridges and Other Consumables > Replacing a Maintenance Box ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. ❏ Do not drop the maintenance box or subject it to strong shocks. ❏ Do not replace the maintenance box during printing; otherwise, ink may leak. ❏ Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink may leak.
Replacing Ink Cartridges and Other Consumables > Temporarily Printing with Black Ink accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a userserviceable part. Note: ❏ When the maintenance box is full, you cannot print and clean the print head until it is replaced to avoid ink leakage. However, you can perform operations that do not use ink such as scanning. ❏ When the following screen is displayed, the part cannot be replaced by users.
Replacing Ink Cartridges and Other Consumables > Temporarily Printing with Black Ink > Temp… Temporarily Printing with Black Ink - Control Panel 1. When a message is displayed prompting you to replace the ink cartridges, select Proceed. A message is displayed telling you that you can temporarily print with black ink. 2. Check the message, and then select Proceed. 3. If you want to print in monochrome, select Remind me later. The ongoing job is canceled. 4.
Replacing Ink Cartridges and Other Consumables > Temporarily Printing with Black Ink > Temp… ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again. 1. Access the printer driver window. 2. Clear Borderless on the Main tab. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5.
Replacing Ink Cartridges and Other Consumables > 2. Conserving Black Ink when the Black Ink Is Lo… Cancel the job. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). 4. Select On as the Permit temporary black printing setting. 5. Access the print dialog. 6.
Replacing Ink Cartridges and Other Consumables > Conserving Black Ink when the Black Ink Is Lo… Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed.
Maintaining the Printer > Checking and Cleaning the Print Head > Checking and Cleaning the Print Head - Co… Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered.
Maintaining the Printer > 5. Checking and Cleaning the Print Head > Checking and Cleaning the Print Head - Ma… Examine the printed pattern. ❏ If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged. Select No to close the nozzle check feature. No further steps are necessary. ❏ If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. 6.
Maintaining the Printer > Cleaning the Paper Path for Ink Smears 4. Click Nozzle Check. 5. Follow the on-screen instructions. Related Information & “Loading Paper in the Rear Paper Feed” on page 47 Aligning the Print Head If print results contain the following problems, align the print head to improve the printouts. ❏ Vertical lines look misaligned or the printouts look blurry ❏ Horizontal banding occurs at regular intervals Aligning the Print Head - Control Panel 1.
Maintaining the Printer > Cleaning the Translucent Film 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink. Related Information & “Loading Paper in the Rear Paper Feed” on page 47 Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.
Maintaining the Printer > Cleaning the Translucent Film Items required: ❏ Cotton swabs (several) ❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water) ❏ Light for checking smears c Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the P button. 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light.
Maintaining the Printer > Cleaning the Translucent Film A: Translucent film B: Rail c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wipe off the smear gently.
Network Service and Software Information > Application for Configuring Printer Operations (Web Co… Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
Network Service and Software Information > Application for Scanning Documents and Images (Epso… Related Information & “Printing a Network Connection Report” on page 33 & “Using Epson iPrint” on page 104 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer. ❏ Windows 10 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound.
Network Service and Software Information > Application for Scanning Documents and Images (Epso… Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
Network Service and Software Information > Application for Scanning from a Computer (Epson Scan… Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details.
Network Service and Software Information > Application for Sending Faxes (PC-FAX Driver) Application for Configuring Fax Operations and Sending Faxes (FAX Utility) FAX Utility is an application that allows you to configure various settings for sending faxes from a computer. You can create or edit the contacts list to be used when sending a fax, configure to save received faxes in PDF format on the computer, and so on. See the application's help for details.
Network Service and Software Information > Application for Easily Operating the Printer from a Smar… Related Information & “Sending a Fax from a Computer” on page 136 & “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 166 Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts.
Network Service and Software Information > Application for Setting up the Device on a Network (Eps… device over a wireless network, check the ink levels and printer status, and check for solutions if an error occurs. You can also copy easily by registering a copy favorite. Search for and install Epson Smart Panel from App Store or Google Play.
Network Service and Software Information > Installing the Latest Applications ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config.
Network Service and Software Information > Uninstalling Applications Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information & “Application for Updating Software and Firmware (EPSON Software Updater)” on page 168 & “Uninstalling Applications” on page 170 Adding the Printer (for Mac OS Only) 1.
Network Service and Software Information > Uninstalling Applications > Uninstalling Applications … Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
Network Service and Software Information > Printing Using a Network Service 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall.
Solving Problems > Checking the Printer Status > Checking Error Codes on the LCD Screen Solving Problems Checking the Printer Status Checking Error Codes on the LCD Screen A code is displayed on the LCD screen if there is an error or information that requires your attention. If a code is displayed, follow the solutions below to solve the problem. Code Situation Solutions E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer.
Solving Problems > Checking the Printer Status > Checking the Printer Status - Mac OS Code Situation Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions.
Solving Problems > Removing Jammed Paper > Removing Jammed Paper from the Rear Paper Feed Checking the Software Status You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool.
Solving Problems > Removing Jammed Paper > Removing Jammed Paper from Rear Cover Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.
Solving Problems > Removing Jammed Paper > Removing Jammed Paper from Inside the Printer Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1.
Solving Problems > 3. Paper Does Not Feed Correctly > Paper Jams Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below. Close it completely before opening it. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer.
Solving Problems > Power and Control Panel Problems > Power Does Not Turn Off ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information & “Removing Jammed Paper” on page 175 & “Loading Paper in the Rear Paper Feed” on page 47 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Solving Problems > Cannot Print from a Computer > Checking the Connection (USB) Power Turns Off Automatically ❏ Select Power Off Settings in Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Disable the Power Off Timer setting in Settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode.
Solving Problems > Cannot Print from a Computer > Checking the Software and Data Checking the Connection (Network) ❏ When you have changed your wireless router or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > Cannot Print from a Computer > Checking the Software and Data ❏ Windows Vista/Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
Solving Problems > Cannot Print from a Computer > Checking the Printer Status from the Computer (Windows) Related Information & “Installing the Latest Applications” on page 169 Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending.
Solving Problems > When You Cannot Make Network Settings > Cannot Connect from Devices Even Though Net… Checking the Printer Status from the Computer (Mac OS) Make sure the printer status is not Pause. menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer). When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network.
Solving Problems > When You Cannot Make Network Settings > Cannot Connect from Devices Even Though Net… ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer. ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
Solving Problems > When You Cannot Make Network Settings > Checking the SSID for the Computer Related Information & “Checking the SSID Connected to the Printer” on page 186 & “Checking the SSID for the Computer” on page 186 Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config.
Solving Problems > Cannot Print from an iPhone, iPad, or iPod touch Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the following if you cannot connect to wireless LAN (Wi-Fi) or if operations become unstable.
Solving Problems > Printout Problems > Colored Banding Appears at Intervals of Approximately 2.5 cm Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Solving Problems > Printout Problems > Print Quality is Poor Related Information & “List of Paper Type” on page 50 & “Aligning the Print Head” on page 158 Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature.
Solving Problems > Printout Problems > Paper Is Smeared or Scuffed ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ Do not stack the paper immediately after printing. ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper. ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper.
Solving Problems > Printout Problems > Cannot Print Without Margins ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Solving Problems > Printout Problems > Printed Characters Are Incorrect or Garbled & “Printing Basics” on page 96 Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting. ❏ Control panel Change the Expansion setting. ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
Solving Problems > Printout Problems > An Image of the Reverse Side of the Original Appears in the Copied Image ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window. The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application.
Solving Problems > Other Printing Problems > Printing or Copying Slows Down Dramatically During Continuous … Related Information & “Menu Options for Copying” on page 109 The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed.
Solving Problems > Cannot Start Scanning > Cannot Start Scanning when Using the Control Panel Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 If you want to stop printing from your computer, make the following settings. Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and Preferences from the then add the printer again.
Solving Problems > Scanned Image Problems > Text is Blurred Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur.
Solving Problems > Scanned Image Problems > Cannot Scan the Correct Area on the Scanner Glass ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger. ❏ If the resolution is low, try increasing the resolution and then scanning.
Solving Problems > Scanned Image Problems > Cannot Solve Problems in the Scanned Image Cannot Preview in Thumbnail ❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.) between the originals. ❏ Check that the original is placed straight. ❏ Depending on the original, previewing may not be performed in Thumbnail.
Solving Problems > Other Scanning Problems > Scanning Stops when Scanning to PDF/Multi-TIFF ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Select the Other tab. 3. Click Reset.
Solving Problems > Problems when Sending and Receiving Faxes > Cannot Send or Receive Faxes Problems when Sending and Receiving Faxes Related Information & “Cannot Send or Receive Faxes” on page 200 & “Cannot Send Faxes” on page 201 & “Cannot Send Faxes to a Specific Recipient” on page 202 & “Cannot Send Faxes at a Specified Time” on page 202 & “Cannot Receive Faxes” on page 202 & “Sent Fax Quality Is Poor” on page 203 & “Faxes Are Sent at the Wrong Size” on page 203 & “Received Fax Quality Is Poor” on pa
Solving Problems > Problems when Sending and Receiving Faxes > Cannot Send Faxes ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Solving Problems > Problems when Sending and Receiving Faxes > Cannot Receive Faxes Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone.
Solving Problems > Problems when Sending and Receiving Faxes > Received Fax Quality Is Poor Memory Full Error Occurs ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory. ❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide your originals into two or more to send them in several batches.
Solving Problems > Other Faxing Problems > Sender's Fax Number Not Displayed on Received Faxes or the Num… Received Faxes Are Not Printed If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer.
Solving Problems > Other Problems > Application Is Blocked by a Firewall (for Windows Only) Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Appendix > Technical Specifications > Printer Specifications Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper* * Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
Appendix > Technical Specifications > Interface Specifications Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
Appendix > Technical Specifications > Network Function List Fax Specifications Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3) Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.
Appendix > Technical Specifications > Supported Third Party Services Functions Network Scanning Fax Supported Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 ✓ - Epson Connect (Scan to Cloud) IPv4 - - AirPrint (Scan) IPv4, IPv6 ✓ OS X Mavericks or later Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.
Appendix > Technical Specifications > Electrical Specifications Dimensions Dimensions Storage ❏ Width: 375 mm (14.8 in.) ❏ Depth: 300 mm (11.8 in.) ❏ Height: 170 mm (6.7 in.) Printing ❏ Width: 375 mm (14.8 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 242 mm (9.5 in.) Weight* * Approx. 4.4 kg (9.7 lb) Without the ink cartridges and the power cord. Electrical Specifications Power Supply Rating AC 100-240 V AC 220-240 V Rated Frequency Range 50-60 Hz 50-60 Hz Rated Current 0.4-0.2 A 0.
Appendix > Technical Specifications > System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
Appendix > Regulatory Information > Restrictions on Copying Regulatory Information Standards and Approvals Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://www.epson.
Appendix > Transporting and Storing the Printer Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
Appendix > Transporting and Storing the Printer 6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 7. Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit cannot be opened from the position shown below. Close it completely before opening it.
Appendix > Copyright 8. Prepare to pack the printer as shown below. 9. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
Appendix > Trademarks Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Appendix > Where to Get Help > Contacting Epson Support Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
Appendix > Where to Get Help > Contacting Epson Support Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available.
Appendix > Where to Get Help > Contacting Epson Support Help for Users in New Zealand Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages.
Appendix > Where to Get Help > Contacting Epson Support World Wide Web http://www.epson.co.th Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.
Appendix > Where to Get Help > Contacting Epson Support Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Service Jakarta (SUDIRMAN) Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 021-5724335 ess@epson-indonesia.co.id ess.support@epson-indonesia.co.id SERPONG Epson Sales and Service Serpong Ruko Melati Mas Square Blok A2 No.17 Serpong-Banten 082120090084 / 082120090085 esstag@epson-indonesia.co.id esstag.
Appendix > Province Where to Get Help > Contacting Epson Support Company Name Address Phone E-mail SURABAYA Epson Sales & Service Surabaya (barat) Jl. Haji Abdul Wahab Saimin, Ruko Villa Bukit Mas RM-11, Kec. Dukuh Pakis, Surabaya - 60225 031- 5120994 sby-technical@epson-indonesia.co.id sby-admin@epson-indonesia.co.id YOGYAKARTA Epson Service Center Yogyakarta YAP Square, Block A No. 6 Jl. C Simanjutak Yogyakarta - DIY 0274 581 065 ygy-technical@epson-indonesia.co.id ygy-admin@epson-indonesia.
Appendix > Province Where to Get Help > Contacting Epson Support Company Name Address Phone E-mail BANJARMASI N EPSON SERVICE CENTER BANJARMASIN Jl. Gatot Soebroto NO. 153 BANJARMASIN - KALSEL 70235 0511- 6744135 (TEKNISI) / 3266321(ADMIN) bdj-admin@epson-indonesia.co.id bdj-technical@epson-indonesia.co.id DENPASAR EPSON SALES AND SERVICE Denpasar JL. MAHENDRADATA NO. 18, DENPASAR - BALI 0361- 3446699 / 9348428 dps-admin@epson-indonesia.co.id dps-technical@epson-indonesia.co.
Appendix > Where to Get Help > Contacting Epson Support Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.my ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Call Centre Phone: 1800-81-7349 (Toll Free) Email: websupport@emsb.epson.com.
Appendix > Where to Get Help > Contacting Epson Support World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (632) 8441 9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.com.
