WF-4820/WF-4830 Series User's Guide
Contents WF-4820/WF-4830 Series User's Guide ................................................................................................... 15 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ...................................
Using AirPrint .................................................................................................................................... Setting Up Printing on a Chromebook ................................................................................................ Android Printing Using the Epson Print Enabler ................................................................................ Using Fire OS Printing ................................................................................
Selecting the Paper Settings for Each Source - Control Panel ........................................................... Paper Type Settings - Control Panel ............................................................................................. Selecting the Default Paper Source Settings...................................................................................... Paper Source Settings Options .....................................................................................................
Changing the Language of the Printer Software Screens ....................................................... 123 Changing Automatic Update Options .......................................................................................... 124 Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 125 Selecting Print Settings - Windows 10 S......................................................................................
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 162 Scanning to a Network Folder or FTP Server.......................................................................... 163 Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 165 Starting a Scan from a Scanning Program...................................................................................
Receive Settings - Fax ............................................................................................................ Report Settings - Fax .............................................................................................................. Security Settings - Fax ............................................................................................................ Setting Up the Fax Utility - Windows..............................................................................
Printing JPEG Photos.................................................................................................................. Printing TIFF Files ...................................................................................................................... Print Setting Options - Device Mode............................................................................................ Transferring Files on a USB Device ...........................................................................
Cleaning and Transporting Your Product ............................................................................................. 282 Cleaning Your Product ..................................................................................................................... 282 Transporting Your Product ............................................................................................................... 286 Solving Problems ........................................................................
Product Icon Does Not Appear in Windows Taskbar ................................................................... 316 Error After Cartridge Replacement .............................................................................................. 316 Printing is Slow ............................................................................................................................ 317 Solving Page Layout and Content Problems ........................................................................
Scanned Image Edges are Cropped ........................................................................................... 337 Solving Faxing Problems.................................................................................................................. 337 Cannot Send or Receive Faxes ................................................................................................... 337 Cannot Receive Faxes with a Telephone Connected to Your Product ........................................
Notices ..................................................................................................................................................... 362 Important Safety Instructions............................................................................................................ 362 General Product Safety Instructions ............................................................................................ 362 Ink Cartridge Safety Instructions..........................................
WF-4820/WF-4830 Series User's Guide Welcome to the WF-4820/WF-4830 Series User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product. Note: Your product may differ from the illustrations in this guide, but the instructions are the same.
Control Panel Buttons and Lights 1 power button and light 2 received fax light 3 home button 4 5 LCD screen help button The LCD Screen Status Icon Information Navigating the LCD Screen Parent topic: Using the Control Panel 17
The LCD Screen 1 Select to show the Supply Status screen 2 Displays the network connection status. Select to set up network connections. 3 Select to change sound settings 4 Select to display the Fax Data Information screen 5 Displays various settings and functions. Swipe to the left to see additional options.
6 Scrolls the screen to the right. 1 Returns to the previous screen 2 Select a tab to display additional settings 3 Displays the list of settings 4 Performs the selected action Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings.
Icons Description Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. The indicated setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection.
Close or open your fingers across the screen to zoom in or zoom out on a preview image Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select • To enter numbers or symbols, select . . • To enter a space, select Space.
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK.
When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language.
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sounds. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or to increase the sound. 9. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions.
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Do one of the following: • Press the – or + icons to decrease or increase the brightness. • Press the brightness level on the LCD screen, select a number from the on-screen keypad, and press OK. 7. Select OK to exit.
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 30
7 Paper cassette 2 (WF-4830 Series) 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 31
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 32
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 33
Product Parts - Back 1 Rear cover 2 LAN port 3 USB port 4 AC inlet 5 LINE port 6 EXT port Parent topic: Product Parts Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges.
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function. • Windows: Your printer software automatically checks for updates.
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK.
7. Select OK. 8. Select Wake from Sleep. 9. Select Wake with LCD Screen Touch. 10. Do one of the following: • Select On to wake the printer from sleep mode by tapping the LCD touchscreen or by pressing a button on the control panel. • Select Off to wake the printer from sleep mode by only pressing a button on the control panel. This prevents unintentional operations due to objects bumping the LCD touchscreen. • Select Scheduled to set a time range for the feature to be enabled.
Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address.
Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically. 1. Connect your product to your network. See the link below. 2.
Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Connect your product to your wireless network. See the link below. 2. Visit epson.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen. Note: If you do not see your product, tap All Printers and select your product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products.
3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature. Now you are ready to print with your voice and your Epson product.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings.
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, press . • To delete the previous character, press . • To enter numbers and symbols, press . • To enter a space, press Space. 8. Press OK when you finish entering your password.
Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the 2. Press the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again.
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
Note: If you don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print.
Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E-5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E-9 Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again.
You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select Connection Check to verify the connection to the email server. Email Server Settings Parent topic: Wi-Fi or Wired Networking Email Server Settings Setting name Available options Description Authentication Method Off Selects the authentication method for the printer to access the mail server. SMTP AUTH POP before SMTP SMTP AUTH: Authenticates on the SMTP server (outgoing mail server) when sending the email.
Setting name Available options Description Certificate Validation Enable Determines whether the CA Certificate is validated. You must import a CA certificate to use this setting. POP3 Server Address — Disable POP3 Server Port — Number Lets you enter the address of the POP3 server using IPv4 or FQDN format. Lets you enter the port number of the POP3 server. The default port is 25.
4. Enter your product's IP address into the address bar. You see the available Web Config utility options. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3.
Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do. Note: Your product may look different from the illustrations in this guide, but the instructions are the same.
3. Do one of the following: • To load Letter-sized paper, select Basic (WF-4820). • To load Letter-sized paper in Cassette 1, select In Cassette 1. (WF-4830) • To load Letter-sized paper in Cassette 2, select In Cassette 2. (WF-4830) • To load paper that is larger than Letter size, select Paper that exceeds the cassette length • To load envelopes, select Load Envelope. • To load photo paper, select Load Photo Paper.
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting. • When loading paper longer than the cassette, select User-Defined as the paper size setting. Make sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.
Paper type Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) WF-4830 Series) Plain paper Letterhead paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), or Executive (7.25 × 10.
Paper type Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) WF-4830 Series) Epson Bright White Premium Paper 250 sheets Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte 100 sheets — Epson Premium Presentation Paper Matte 50 sheets — Epson Premium Presentation Paper Matte Double-sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Paper Glossy 3 Epson Premium Photo Paper Glossy3 Epson Ultra Premium Photo Paper Glossy3 Eps
Paper type Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) WF-4830 Series) Card Stock Envelopes Letter (8.5 × 11 inches — [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.1 × 5.
Double-sided Printing Capacity Paper type Plain paper Copier paper Letterhead paper Recycled paper Colored paper Pre-printed paper High quality plain paper Size Double-sided Printing Capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]) Up to the arrow mark 30 sheets Legal (8.5 × 14 inches [216 × 356 mm])8.5 × 13 inches (216 × 330 mm)Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.
Paper type Size Double-sided Printing Capacity Epson Bright White Letter (8.5 × 11 inches Premium Paper [216 × 279 mm]) Auto Manual 250 sheets 30 sheets — — Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Premium Letter (8.
Paper type 2 Card Stock Envelopes Size Double-sided Printing Capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]) 50 10 sheets Legal (8.5 × 14 inches [216 × 356 mm])8.5 × 13 inches (216 × 330 mm)Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])Half Letter (5.5 × 8.5 inches [140 × 216 mm])A6 (4.1 × 5.
Borderless Paper Types • Plain paper or Card Stock (Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.
Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Bright White Premium Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450218-4 500 Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450217-4 500 Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 356 mm]) S041067 100 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041808 40 S041727 100 16:9 wide (4 × 7.1 inches [102 × 181 mm]) S042109 20 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
For this paper Select this paper Type or Media Type setting Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Thick paper Card Stock Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson
5. Select the paper size you loaded. 6. Select Paper Type. 7. Select the paper type you loaded. 8. Select Favorite Paper Settings to choose from a list of commonly used paper settings. 9. Select to choose another paper source or exit. Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded.
Paper type loaded Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Doublesided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Matte Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. 1. Press the home button, if necessary. 2.
5. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs.
You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Settings option Available settings Description Top Offset — Adjust the top or left margin — Adjust the top or left margin of the back page when printing double-sided.
Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic: Selecting the Universal Print Settings 86
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
1. Open the document cover.
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Note: To view animated instructions on how to place originals in the ADF, press the select How To > Place Originals > ADF. help button and Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Open the ADF document support.
2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
5. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in the ADF.
Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 17 to 24 lb (64 to 90 g/m²) Approximately 35 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Approximately 10 sheets 8.5 × 13 inches (216 × 330 mm) WF-4830 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 17 to 24 lb (64 to 90 g/m²) Approximately 50 sheets A4 (8.3 × 11.
• Originals with labels, stickers, or sticky notes • Thermal paper • Originals with carbon paper backing • Originals that are bound • Transparencies • Irregularly-cut or angled originals Parent topic: Placing Originals in the Automatic Document Feeder 95
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1.
5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the displayed keypad to enter the number of copies. 6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Select Preset to save your copy settings. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel.
Copying option Available settings Description Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text & Image Photo Text & Image(Best) Density Varying levels Adjusts the lightness or darkness of copies Reduce/Enlarge 100% Select the value and enter a value between 25% and 400% to reduce or enlarge the original. For example, 25% would create a copy one-quarter of the size, while 400% creates a copy four times larger.
Copying option Available settings Description Finishing Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Readable Direction Specifies the orientation of your originals Left Direction Readable Direction: Orientation (Original) Left Direction: 99
Copying option Available settings Description Image Quality Contrast : Adjusts the difference between the light and dark sections of the original: Saturation Adjusts the vividness of the colors Red Balance Adjusts the density of each color Green Balance Blue Balance Binding Margin Sharpness Adjusts the outline of the image Hue Regulation Adjusts the color tone of skin. Select + to increase the green hue (cool), or - to increase the red hue (warm).
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
You see the Main tab of your printer settings window: 4. For the Paper Source setting (WF-4830 Series), select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 9. Select the Quality setting that matches the print quality you want to use. 10. Select a Color option: • To print a color document or photo, select the Color setting.
Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.(WF-4830 Series) Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source.
Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK.
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5.
Locked Setting Options Select the options you want to use for any locked print settings.
Setting Options Description All Document Settings — Lets you lock all print settings Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 2. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
4. Click the Advanced button. You see a window like this: 5. Select the size of the paper you loaded as the Paper Size setting. 6. To print multiple copies, select or enter the number as the Copy Count setting. 7. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 8. Click OK. You return to the printing preferences window.
9. Select the Layout tab. 10. Select the orientation of your document as the Orientation setting.
11. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. (WF-4830 Series) 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12.
Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Printing Your Document or Photo - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. (WF-4830 Series) Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Related references Borderless Paper Type Compatibility Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3.
4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Note: Automatic Cassette Switching is available only if your product has two cassettes. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Quiet Mode Lessens noise during printing but may decrease print speed.
Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold.
1. Download the Epson Smart Panel app from your device's app store or from Epson's website. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to select and print your document. Parent topic: Printing from a Computer Cancelling Printing Using the Product If you need to cancel printing, select Cancel, then select Cancel again to confirm.
Scanning You can scan your originals and save them as digital files. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
4. Select Scan. You see a screen like this: 5. Select one of the following Scan to options: • Network Folder/FTP saves your scan file to a pre-defined folder on a network computer or FTP server. To use this feature, you must first create a shared network folder or obtain the FTP site address, and optionally register the location to your product's contact list. • Email lets you send scanned files through a pre-configured email server.
Scanning to the Cloud Scanning to a Memory Device Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Entering Characters on the LCD Screen Using Presets Related topics Setting Up and Scanning to a Network Folder or FTP Server Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email.
You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK.
• Select History to choose an email address from your recent scan history. • Select an email address from any displayed frequent contacts. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and change the Subject and File Name settings if necessary. 9. Select any additional scan settings as necessary. 10. Select Presets to save your scan settings. 11. Press the Send icon. Your product scans your original and emails the scanned file.
You see a screen like this: 4. Select Computer. You see a screen like this: 5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart.
• Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file. 6. Change any of the displayed settings as necessary. 7. Select Save. Your product scans the original and sends the file to the connected computer.
9. Do one of the following: • Windows 7: Click and select Devices and Printers. • Windows Vista: Click Start and select Control Panel > Hardware and Sound > Printers. 10. Make sure that an icon appears for your product's name on the network. When you use WSD, select your product name to scan over the network.
You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination.
5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the Upload icon to start scanning. Your product scans your original and saves the scanned file to the selected destination.
5. Select Memory Device. You see a screen like this: 6. If prompted, select a device. 7. Change any of the displayed settings on the Scan tab as necessary. 8. Select the Advanced tab to view and change additional scan settings, if necessary. 9. On the Basic Settings tab, press the Save icon to start scanning. Your product scans your original and saves the scanned file to the memory card or USB device.
Scan to setting Available options Description Edit Location Communication Mode Lets you select Network Folder (SMB) or FTP Location (Required) Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder path Connection Mode Lets you select the connection mode Port Number Lets you enter a port number Contacts — Select an email address or folder path to send or save s
Scan to setting Available options Description Scan Area Letter Select the page size for documents, then select the orientation of the original A4 Legal Half Letter Envelope #10 5×7 4×6 8 × 10 Original Type Auto Cropping Select for photos with dark edges Max Area Select for most photos Text Specifies the type of original you are scanning Text & Image Photo Density –4 to +4 Adjusts the lightness or darkness of scanned images.
Parent topic: Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list. Select the links below as necessary to create and register the folder, and to scan to it over the network.
• Windows 7: Click , right-click Computer, and select Properties. Check the Computer Name listed for your computer on the System window. Note: The settings in these steps may vary, depending on your version of Windows. See Windows Help for details on your operating system. 2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts.
11. Select the Security tab and check that the Group or user names list at the top includes the current computer user and the administrators who can now access the folder. 12. Select the Sharing tab again and write down the Network Path listed under Network File and Folder Sharing at the top. This is the path you will register to your product contacts list so you can select it for network scanning. 13. Click OK or Close. Now you can register the folder path to your product contacts list.
5. Select Add Entry. 6. Select Add Contact. 7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8. Select the number you want to use for the contact you are adding. 9. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK. 10.
Related tasks Scanning to a Network Folder or FTP Server Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser. 1.
After a moment, you see a message telling you that contact registration is complete. 9. Close your web browser. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Related tasks Scanning to a Network Folder or FTP Server Printing a Network Status Sheet Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder on your computer or on an FTP server using your product's control panel.
4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select a frequently used location displayed on the Destination tab, if you created any. • Select Contacts and choose a saved location from the Contacts list. • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and press OK.
9. Select any additional scan settings as necessary. 10. Select Presets to save your scan settings. 11. Select Save. Your product scans your original and saves it in the selected location.
You see an Epson Scan 2 window like this: 166
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 168
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. 2. Place your original on the product for scanning. 3. Open the Epson Smart Panel app and select a scan menu on the home screen. 4.
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN.
The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. • Select Rotate Right to rotate each scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6.
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. • Select the folder on your computer in which to save the file. 4. Click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language.
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the document. • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats.
1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox. • The document type and scan date for the file name are automatically detected. You can change them as necessary.
Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection. 1. On the main screen, click Change. You see a screen like this: 2.
Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings.
You see a screen like this: 3. Change the settings as necessary and click Save.
Additional Scanning Settings - Advanced Settings Tab Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button.
You see a screen like this: 2. Click the Save Settings tab.
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved.
Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images Setting Options Description Image Quality Options — Sets a compression level by moving a slider or entering a value. File size increases when high resolution is selected. Encoding (Windows only) Standard Images load from top to bottom in a web browser.
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. Click the Customize Actions tab.
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features.
You see this window: 187
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 4. Select the Scanning Side setting if you are scanning from the ADF. 5. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 6.
• If you're scanning in Photo Mode, select the Color Management and Thumbnail Options settings as necessary. 13. Click the Advanced Settings tab and select any settings that you want to use. 14. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 15. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 16.
Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
5. If you are using the ADF, reload the ejected original. 6. Select Searchable PDF as the Image Format setting. 7. Select Options from the Image Format list. You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13.
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data. Note: Your product may look different from the illustrations in this guide, but the instructions are the same.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Note: These settings can be locked by an administrator. If you cannot access or change these setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard. You see a screen like this: 3. Select Proceed. 4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.
• If you do not have a distinctive ring service, select Skip and go to step 9. Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in the DRD Setting. If you select a ring pattern other than All, Receive Mode is automatically set to Auto. 7.
You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.
You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4. Select the group of settings you want to change.
Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) ECM Dial Tone Detection Line Type Header On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. On Automatically dials the number you enter for faxing when the product detects a dial tone.
Setting Options Description Distinctive Ring All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive faxes on the correct number of rings. Select All for phones lines that do not use this service.
Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Set the save/forward or print options you want to use for incoming faxes. Fax Output Settings Setting Options Description Save to Inbox Save to Inbox Saves received faxes in the product's inbox Options when memory is full Selects an action to perform when you receive an incoming fax and the inbox is full Inbox Password Settings Sets a password for the inbox.
Setting Options Description Auto Rotation On If you have loaded A4-size paper, select On to rotate landscape-oriented incoming faxes so that they print correctly on the paper. Off Add Reception Information On 2-Sided On Select On to include the date, time, the sender's information, and a page number in the header of your incoming faxes. Off Select On to print incoming faxes double sided. You can also select the Binding Margin.
Setting Options Description Fax Log Auto Print Off Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
Setting Options Description Clear Backup Data — Deletes all sent or received fax data remaining in your product's memory; run this function if you are giving away or disposing of your product. Parent topic: Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows You can set up the FAX Utility for Windows for use with your product. Note: Before using the FAX Utility for Windows, make sure you have set up the fax features on your product using the product control panel.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 200 contacts and contact groups combined. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary.
4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the name. This field is optional. 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number. You can enter up to 64 characters. Select OK when you are done.
3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK.
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group.
6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the group name. This field is optional. 9. Select Contact(s) Added to the Group. You see your contacts list.
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete.
Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. Select the contact you want to add or delete. Each selected contact is highlighted. 8. Select Close. 9. Select OK. Parent topic: Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product.
Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the queue using the Job Status menu. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting. (You cannot fax double-sided documents in color.) 4.
• Select Contacts to display the contact list. Select one or more contacts (select the contact again to deselect it). You can also select the Search for Contacts field to search for recipients by name, index name, or entry number. Select Close when you are finished. • Select Recent to display the sent fax history. Note: To delete entered recipients, select the Select Recipient field, select the recipient you want to delete, and select Remove. 5.
Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Varying levels available Lets you select from various density levels Remove Background Auto Automatically removes any background color on scanned images Varying levels available Lets you select from various levels of background color adjustment Sharpness Varying levels available Lets you adjust the sharpness level of outgoing faxes ADF 2-Sided (W
Setting Options Description Add Sender Information Off Outside of Image Lets you include a header, your phone number, or a destination list in the selected location on your outgoing faxes Inside of Image Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice.
4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK. 9. Select the Send icon. Note: To cancel faxing, select the stop button. After scanning your originals, your product dials the number and sends the fax at the specified time.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax. 1. Place your original on the product for faxing. 2.
5. Select Fax Settings and select any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select the Send icon to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 7. Hang up the telephone. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product.
Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode if necessary, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Set Polling Receive to On. 6. Select Close. 7. Select Close. 8. Enter the fax number you expect to receive the fax from. 9.
Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings. 6. Select Fax Output Settings.
7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option. 10. Select Inbox Password Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full. 11. Press the 12. Select home button. . Select the inbox you want to view an enter the inbox password, if necessary. 13. Select the fax you want to view. You see the fax displayed on the screen. 14. Press the icon.
3. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. You see a screen like this: 4. Select Save to Memory Device 5. Select Yes to save the fax or Yes and Print to save and print the fax. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the home button, if necessary. 2. Select Fax.
You see a screen like this: 3. Select the icon. 4. Select Transmission Log and select the fax job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the received fax light is flashing, received faxes have been temporarily saved to the product's memory. Parent topic: Faxing Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log printed automatically by turning on Fax Log Auto Print. 1.
You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling. You can use the Fax Settings > Transmission Report setting to print the report automatically. Fax Log View or print a report on recent fax transmissions.
Parent topic: Printing Fax Reports 239
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product.
File size Up to 2GB Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility.
3. Select JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print.
You see information about the file. 5. Do the following as necessary: • To print more than one copy, select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). • To change the print settings, select Basic Settings or Advanced and select the necessary settings. 6. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm.
Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image 20-up Prints 20 images on one page Index Prints thumbnail images with file information On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Standard Provides good quality for most prints Best Provides the highest quality for special prints Date Various da
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product.
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it. Remove and insert the USB device to update the information.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
• Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink cartridges with their bottoms down. Do not store cartridges upside down. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability.
Ink Consumption • This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer. However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance.
Press the supply status icon. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. Note: You can continue printing while the low ink message is displayed. Replace the ink cartridges when required. 1. In the Apple menu or the Dock, select System Preferences.
3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Maintenance box part number: T6715 Note: For best printing results, use up a cartridge within 6 months of opening the package. Ink color Part number Standard-capacity High-capacity Black 822 822XL Cyan 822 822XL Magenta 822 822XL Yellow 822 822XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
2. Lift up the scanner unit until it clicks. The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2. Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable inside the printer.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
6. Remove the yellow tape from the base of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
8. Lower the scanner unit and select Completed on the LCD screen. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds. When you see a confirmation message on the screen, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink.
Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing. Note: You cannot print with expended color ink cartridges using your product's control panel.
Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink.
Replacing the Maintenance Box If the maintenance box is full, a message appears on your product's LCD screen. Select How To and follow the steps on the LCD screen to replace the maintenance box.Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package.
4. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the used maintenance box in the plastic bag that came with the new maintenance box.
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Cleaning.
You see a screen like this: 6. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 7. Select Yes. 8. Select Start to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again.
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Print Head Cleaning. You see a window like this: 5.
6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing.
3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Alignment . 6. Select one of the following options: • Ruled Line Alignment if vertical lines in your printout are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8.
• Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 9. Select Done. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4.
• Select the number representing the pattern with the least misaligned vertical line. • Select the number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Adjusting Print Quality Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
3. Select Maintenance. You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select the paper source you want to clean, if necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these steps up to 3 times. Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources.
Related tasks Loading Paper in the Cassette 281
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
5. Open the document cover.
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover.
8. Open the ADF cover.
9. Use a soft, moist cloth to clean the rollers and the interior of the ADF. Caution: Using a dry cloth may damage the surface of the rollers. Do not use the ADF until the rollers are dry. 10. Clean the outer case and control panel with a soft, clean, and damp cloth. If there are stubborn stains, use a damp cloth with a mild detergent.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light to go out, then unplug the power cable. 3.
8. Secure the ink cartridge holder to the case with tape. 9. Lower the scanner unit. 10. Lower the control panel. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
You see this screen: 2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges.
• On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.
LCD screen message Condition/solution The printer's borderless printing ink pad has reached the end of its service life. It is not a userreplaceable part. Please contact Epson Support. The ink pad is at the end of its service life. Turn off the product and contact Epson for support. Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation. AirPrint is not available when the Paper Setup Auto Display setting is disabled.
LCD screen message Condition/solution DNS error. Check DNS settings. A communication error during scanning to a shared folder over a network has occurred. Try the following: • Make sure the computer you are scanning to is turned on and not in sleep mode. • Temporarily disable the computer's firewall and security software, then try saving a scan over the network again. If successful, check your security software settings.
LCD screen message Condition/solution Communication error. Check the Wi- A wireless communication error during scanning to a shared Fi/network connection. folder over a network has occurred. Try the following: • Make sure the path to the shared folder matches the path registered to your product's contact list. • Make sure you enabled access rights to the shared folder in the folder Properties when you created the shared folder.
Using AirPrint Creating a Shared Network Folder Accessing the Web Config Utility Selecting the Line Type Related topics Solving Paper Problems Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check.
You see a screen like this: 6. Select Start. The nozzle pattern prints. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration. 3. Select Restore Default Settings. You see a screen like this: 4.
Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a little longer.
Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period.
• Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display nonASCII characters. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network. • If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: Uninstall your product software. 3.
Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac. If your wireless router or access point has a 5 GHz band, connect to it (U.S. and Canada only). Note for U.S.
Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Try restarting your router following the instructions in your router documentation.
Related topics Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot scan over a network, try these solutions: • Make sure the computer and product are connected to the same network (or network segment/VLAN). • Move the product and computer or smart device closer to the router or access point. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it.
Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan from a Smart Device Scanning a Document in Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Solving Copying Problems Check these solutions if you have problems copying with your product.
Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • Make sure the paper size and type settings match the size and type of paper you loaded. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.
Note: Your product may look different than the one shown, but the steps are the same unless otherwise noted. 1. Cancel the print job, if necessary. 2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper.
5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear the jam. 1.
3. Carefully remove any jammed paper from inside the product. 4. Carefully remove any jammed paper from the duplexer. 5. Close the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
3. Open the ADF cover. 4. Carefully remove any jammed pages.
5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. • Make sure the interface specifications match the specifications for the printer and the computer. • If you connected your product to a USB hub, make sure it is a first-tier hub.
Related tasks Running a Product Check Using AirPrint Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.
Note: If the print head is not in the ink cartridge replacement position, follow the instructions on replacing an ink cartridge in this manual to move it. 2. Remove and reinsert the replaced ink cartridge, making sure to push it all the way into its slot. 3. Complete the ink cartridge installation steps.
For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. • Make sure the ink drying time has not been increased for double-sided printing.
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Windows Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software.
• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains. • Load paper in the correct direction and slide the edge guides against the edges of the paper. • Select the appropriate original size in the copy settings. You can use the preview option in your printer software to check your margins before you print.
• If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your prints, try connecting your product using a different cable. • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. • Make sure you are using the printer software for this product. Check the product name at the top of the driver window.
Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions: • Make sure your paper meets the specifications for your product. • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. • Adjust the print quality. • Make sure the product is not printing while tilted or at an angle.
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Turn off any high speed settings in your product software. • Align the print head. If print quality does not improve after aligning the print head, disable the bidirectional (high speed) setting.
• If you are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this setting on will decrease print speed.) • When manually printing 2-sided, make sure the ink is completely dry before loading the paper. • Turn off any high speed settings in your product software.
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need to increase the image resolution setting to retain a high image quality. Increase the image resolution by the same amount you increase the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the image size for printing, change the resolution setting to 600 dpi.
• Try selecting a different Color Management setting on the More Options tab of the printer software, and changing the Scene Correction setting to something other than Auto Correct. • For best results, use genuine Epson paper. • On the product control panel, change the Enhance setting from Auto to another option, or select Enhance Off.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. • If you are scanning with the ADF, make sure the ADF and document covers are closed.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
Note: The name of available network types varies in the different Windows versions. For details on selecting Windows network sharing settings, see Windows help. Windows 10: 1. Click and select Settings. 2. Select Network & Internet. 3. Click your network type: Ethernet or Wi-Fi. 4. Click your network name. 5. Make sure the Make this PC discoverable setting is set to On. Select this setting when connected to a private network so you can save a scan to a shared folder.
3. Under View your active networks, make sure Home network or Work network is selected when connected to a private network so you can save a scan to a shared folder. (If you need to change the network type, click the network type name.) If you select Public network, you cannot save a scan to a shared folder. • If saving your scan to a shared folder takes a very long time, make sure the DNS setting and the DNS domain name are correct. Contact your network administrator for instructions.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting. (The Image Option must be set to None or Color Enhance.
To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • If the Image Type setting is Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it.
• Select Settings > Scan Settings and try adjusting these settings and scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original. • On the Main Settings tab, try increasing the Resolution setting. • On the Advanced Settings tab, select Text Enhancement and choose a setting. Note: The Text Enhancement setting depends on the selected Image Type. • If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings tab.
• Keep the document cover closed to prevent dirt or dust from getting inside. Parent topic: Solving Scanned Image Quality Problems Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None.
• Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • Make sure Receive Mode is set to Auto so you can receive faxes automatically. • Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem.
Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware. If the product does not appear, uninstall and re-install the Epson FAX Utility. Mac: Select System Preferences > Printers & Scanners (or Print & Scan or Print & Fax) and make sure your product appears. If your product does not appear, click + and add your product. If the product does appear, double-click it and make sure it is not paused. Note: Do not turn the product off while it is receiving a fax.
Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Fax Memory Full Error Appears If you see an error message telling you that the product's fax memory is full, try these solutions: • If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read. Note: Your product can store up to 100 faxes before its inbox is full. • If you set the product to save received faxes on a computer, turn on the selected computer.
• Clean the ADF. • Try changing the resolution or density setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting.
Received Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting. • Contact the fax sender and ask them to send the fax in a higher resolution. • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors.
Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: • Make sure memory devices are enabled on the product. • Make sure your device is compatible with the product. • Make sure the files on your device are in the correct format. • If you see an X on the photo selection screen, the image file format is not supported.
Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: • Make sure your device is compatible with the product. • Make sure the device is not write-protected. • Make sure there is enough free space on the device. • Make sure your product is securely connected to your computer. • Make sure that the file sharing setting for your product is enabled.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue. Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows (other versions): Click or Start, and select All Programs or Programs.
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.
Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.15.x • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8 × 10 inches (203 × 254 mm) 8.5 × 13 inches (216 × 330 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Half Letter (5.5 × 8.
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 mm) minimum 3 Reduced print quality area/bottom: 1.
1 Reduced print quality area/top: 1.97 inches (50 mm) minimum 2 Reduced print quality area/bottom: 1.89 inches (48 mm) minimum Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.12 inch (3 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.
Sheet feeding capacity WF-4820: Approximately 35 sheets (US letter or A4) or 10 sheets (legal or 8.5 × 13) WF-4830: Approximately 50 sheets (US letter, A4, or A5) or 10 sheets (legal or 8.5 × 13) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.
Fax Specifications Fax type Support line Black-and-white and color fax capability Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm × 15.
Ink Cartridge Specifications Color Cyan, Magenta, Yellow, Black Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: -22 to 104 °F (-30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (-16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package.
Height Stored: 13 inches (330 mm) Printing: 13 inches (330 mm) Width Stored: 16.7 inches (425 mm) Printing: 16.7 inches (425 mm) Depth Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) Weight 26.2 lb (11.9 kg) (without ink cartridges or power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.5 to 0.
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage (after initial ink charge): 5 to 104 °F (-15 to 40 °C) Storage (before initial ink charge): -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: • Dedicated driver • Security settings (such as passwords, encryption,
Interface Specifications Interface type Hi-Speed USB (Device Class for computers)* Hi-Speed USB (for Mass storage class for external storage) *: USB 3.0 cables are not supported. Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references USB Device Photo File Specifications Network Interface Specifications Wi-Fi Standards IEEE802.11a/b/g/n/ac; IEEE802.11n available only on the 20 MHz channel Frequency ranges IEEE802.11b/g/n: 2.
Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11 5 GHz (U.S. and Canada)*: W52 (36/40/44/48) W58 (149/153/157/161/165) Maximum radio-frequency power transmitted 20 dBm (EIRP) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously.
Ethernet Standard IEEE802.3i (10BASE-T) (Use a category 5e or higher STP (shielded twisted pair) cable to prevent risk of radio interference.) IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet)* Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex * The connected device should be IEEE802.3az compliant.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the scanner unit. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation. • Do not shake cartridges after opening their packages; this can cause them to leak. • Do not shake cartridges too vigorously; this can cause them to leak. • If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the product.
Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident.
FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users 1. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. 2.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable.
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section 1.
Mac, macOS, OS X, Bonjour, ColorSync, AirPrint, iPad, iPhone, iPod touch, App Store, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
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