User's Manual

Table Of Contents
10
Cleaning and Transporting Your Product ............................................................................................. 282
Cleaning Your Product ..................................................................................................................... 282
Transporting Your Product ............................................................................................................... 286
Solving Problems .................................................................................................................................... 289
Viewing the Help Screen .................................................................................................................. 289
Checking for Software Updates........................................................................................................ 290
Product Status Messages ................................................................................................................ 291
Running a Product Check ................................................................................................................ 295
Resetting Control Panel Defaults ..................................................................................................... 296
Solving Setup Problems ................................................................................................................... 297
Product Does Not Turn On or Off................................................................................................. 298
Noise After Ink Installation ........................................................................................................... 298
Software Installation Problems .................................................................................................... 298
Solving Network Problems ............................................................................................................... 299
Product Cannot Connect to a Wireless Router or Access Point .................................................. 299
Network Software Cannot Find Product on a Network................................................................. 300
Product Does Not Appear in Mac Printer Window ....................................................................... 301
Wireless Network Connection is Unstable on a Mac ................................................................... 302
Cannot Print Over a Network....................................................................................................... 302
Cannot Scan Over a Network ...................................................................................................... 304
Solving Copying Problems ............................................................................................................... 305
Product Cannot Copy .................................................................................................................. 305
Product Makes Noise, But Nothing Copies.................................................................................. 305
Product Makes Noise When It Sits for a While............................................................................. 306
Originals Do Not Feed From the Automatic Document Feeder.................................................... 306
Solving Paper Problems................................................................................................................... 307
Paper Feeding Problems............................................................................................................. 308
Paper Jam Problems in the Cassette .......................................................................................... 308
Paper Jam Problems in the Rear Cover ...................................................................................... 310
Document Jams in the Automatic Document Feeder .................................................................. 311
Paper Ejection Problems ............................................................................................................. 314
Solving Problems Printing from a Computer..................................................................................... 314
Nothing Prints.............................................................................................................................. 315