User's Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Checking for Software Updates
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Setting Up Printing on a Chromebook
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Voice-activated Printing
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing from a Smart Device
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Starting a Scan
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning in Epson Scan 2
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Viewing the Help Screen
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Characters are Not Recognized During Conversion to Editable Text (OCR)
- Scanned Characters are Blurry
- Image Colors are Patchy at the Edges
- Ripple Patterns Appear in an Image
- Streaks Appear in All Scanned Images
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- External USB Device Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
294
LCD screen message Condition/solution
Communication error. Check the Wi-
Fi/network connection.
A wireless communication error during scanning to a shared
folder over a network has occurred. Try the following:
• Make sure the path to the shared folder matches the path
registered to your product's contact list.
• Make sure you enabled access rights to the shared folder in
the folder Properties when you created the shared folder. See
the link below for instructions on creating a shared folder
using the correct properties.
• Windows: Make sure the Use Microsoft network sharing
setting is enabled in Web Config. Select Network > MS
Network to access the setting. See the link below for
instructions on accessing Web Config.
The file name is already in use.
Rename the file and scan again.
A file of the same name already exists in the shared network
folder you are trying to scan to. Change the filename, or move or
deleted files as necessary and try scanning to the shared folder
again.
Scanned file(s) are too large. Only
XX pages have been sent. Check if
the Location has enough space.
The storage on the computer you are trying to scan to does not
have enough space to store your scan. Increase the free space
and try again.
Note: In some print cycles a very small amount of surplus ink may be collected in the borderless printing
ink pad. To prevent ink leakage from the pad, the product is designed to stop borderless printing when
the pad has reached its limit. Whether and how often this is required will vary according to the number of
pages you print using the borderless print option. The need for replacement of the pad does not mean
that your printer has ceased to operate in accordance with its specifications. The printer will advise you
when the pad requires replacing and this can only be performed by an authorized Epson Service
provider. The Epson warranty does not cover the cost of this replacement.
Parent topic: Solving Problems
Related references
Cannot Save a Scan to a Shared Folder Over a Network
Related tasks
Checking for Software Updates
Connecting a Telephone or Answering Machine