User's Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Checking for Software Updates
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Setting Up Printing on a Chromebook
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Voice-activated Printing
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing from a Smart Device
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Starting a Scan
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning in Epson Scan 2
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Viewing the Help Screen
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Characters are Not Recognized During Conversion to Editable Text (OCR)
- Scanned Characters are Blurry
- Image Colors are Patchy at the Edges
- Ripple Patterns Appear in an Image
- Streaks Appear in All Scanned Images
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- External USB Device Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
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Parent topic: Solving Network Problems
Related tasks
Starting a Scan Using the Product Control Panel
Starting a Scan from a Smart Device
Scanning a Document in Epson ScanSmart
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Cannot Copy
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder
Parent topic: Solving Problems
Product Cannot Copy
If your product cannot make copies, try these solutions:
• If user restriction has been enabled, you may need to enter a user name and password. Contact your
administrator for assistance.
• If the product has an error, such as a paper jam, you cannot make copies. Check the LCD screen for
any errors, and follow the onscreen instructions to clear the error.
Parent topic: Solving Copying Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems