User's Manual

Table Of Contents
341
Clean the ADF.
Try changing the resolution or density setting on the control panel.
If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
Try enabling the error correction mode (ECM) setting.
Parent topic: Solving Faxing Problems
Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning Your Product
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
If you notice size problems in a copied, scanned, or faxed image, turn off the Original Size Auto
Detection (Glass) setting in the Settings > General Settings > Basic Settings menu. Make sure the
product is out of direct sunlight.
If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Cleaning Your Product
Related topics
Placing Originals on the Product