User's Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Checking for Software Updates
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Setting Up Printing on a Chromebook
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Voice-activated Printing
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing from a Smart Device
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Starting a Scan
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning in Epson Scan 2
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Viewing the Help Screen
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Characters are Not Recognized During Conversion to Editable Text (OCR)
- Scanned Characters are Blurry
- Image Colors are Patchy at the Edges
- Ripple Patterns Appear in an Image
- Streaks Appear in All Scanned Images
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- External USB Device Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
344
Cannot Transfer Files To or From a USB Device
If you have problems transferring files to or from a USB device connected to your product, try these
solutions:
• Make sure your device is compatible with the product.
• Make sure the device is not write-protected.
• Make sure there is enough free space on the device.
• Make sure your product is securely connected to your computer.
• Make sure that the file sharing setting for your product is enabled.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
Related tasks
Transferring Files from a USB Device to Your Computer
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Close any open programs or applications.
3. Disconnect any interface cables.
4. Do one of the following:
• Windows 10: Click and select (Settings) > Apps or System > Apps & features. Then
select the program you want to uninstall and select Uninstall.