User's Guide Printing Copying Scanning Faxing Maintaining the Printer Solving Problems NPD6430-00 EN
Contents Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Loading Pre-punched Paper. . . . . . . . . . . . . . . . 29 Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 30 Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . 8 Marks and Symbols. .
Basic Menu Options for Copying. . . . . . . . . . . . . . 84 Color Mode:. . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Density:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Paper Setting:. . . . . . . . . . . . . . . . . . . . . . . . . . 84 Reduce/Enlarge:. . . . . . . . . . . . . . . . . . . . . . . . .84 Original Type:. . . . . . . . . . . . . . . . . . . . . . . . . . 85 2-Sided:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Advanced Menu Options for Copying.
Installing the Applications Separately. . . . . . . . 136 Adding the Printer (for Mac OS Only). . . . . . . .138 Uninstalling Applications. . . . . . . . . . . . . . . . . 138 Updating Applications and Firmware. . . . . . . . 140 Transporting and Storing the Printer. . . . . . . . . . . 141 Making Wi-Fi Settings from the Control Panel. .237 Connecting a Smart Device and Printer Directly (Wi-Fi Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 240 About Wi-Fi Direct. . . . . . . . . . . . . . . .
ADF Specifications. . . . . . . . . . . . . . . . . . . . . .292 Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .292 Using Port for the Printer. . . . . . . . . . . . . . . . . 293 Interface Specifications. . . . . . . . . . . . . . . . . . . 294 Network Specifications. . . . . . . . . . . . . . . . . . . 294 Supported Third Party Services. . . . . . . . . . . . . 297 Memory Device Specifications. . . . . . . . . . . . . 297 Supported Data Specifications. . . . . . . . . . . . . .
Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Trademarks. . . . . . . . .
Guide to This Manual > Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
Guide to This Manual > About This Manual > Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print. ❏ To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25 ❏ To specify pages that are not in series, divide the pages with commas.
Guide to This Manual > About This Manual > Operating System References Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on themodel, the method of operation is the same.
Guide to This Manual > Copyright Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Guide to This Manual > Copyright information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Important Instructions Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Instructions > Safety Instructions > Safety Instructions for Ink Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label.
Important Instructions > Protecting Your Personal Information ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Using the Touchscreen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness.
Part Names and Functions Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part Names and Functions > Front Front A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF input tray Feeds originals automatically. C ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. D ADF document support Supports originals over A4 size. E ADF output tray Holds originals ejected from the ADF. F Paper cassette1 or Paper cassette Loads paper. G Paper cassette2 Available models only. Loads paper.
Part Names and Functions > Inside B Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. C Paper cassette Loads paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. You can place the originals that are not fed from the ADF such as envelopes or thick books. C Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status.
Part Names and Functions > Rear A Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. B Rear cover Remove when removing jammed paper.
Guide to the Control Panel Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Home Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Menu Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Viewing Animations.
Guide to the Control Panel > Home Screen Configuration Control Panel A Turns the printer on or off. Unplug the power cord when the power light is off. B Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory. C Displays the home screen. D Displays menus and messages. You can change the angle of the control panel. When no operations are performed for a specific length of time, the printer enters sleep mode and the display turns off.
Guide to the Control Panel > A Home Screen Configuration > Guide to the Network Icon Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. B Displays the network connection status. See the following for more details. “Guide to the Network Icon” on page 22 C Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sounds menu from this screen.
Guide to the Control Panel > Menu Screen Configuration The printer is not connected to a wireless (Wi-Fi) network. The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network. The printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection. The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Guide to the Control Panel > D Entering Characters Starts operations using the current settings. Items vary depending on the menu. Presets Displays the preset list. You can register current setting as a preset, or load registered presets. Copies Displays the on-screen keypad allowing you to enter the number of copies. Preview Displays a preview of the image before printing, copying, scanning, or sending faxes. x Starts printing, copying, scanning, or sending faxes.
Guide to the Control Panel > Viewing Animations Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select : Displays the help screen. Select How To and select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
Loading Paper Paper Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Paper Size and Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper > Paper Size and Type Settings Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading.
Loading Paper > Paper Size and Type Settings > List of Paper Type ink by making sure you are not printing on the wrong paper size or printing in the wrong color due to using settings that do not match the paper type. If displayed paper size and type differ from the loaded paper, select the item to change. If the settings match the loaded paper, close the screen.
Loading Paper > Loading Paper > Loading Pre-punched Paper Loading Paper You can load paper or envelopes by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen. Loading Pre-punched Paper Load a single sheet of pre-punched paper in the paper cassette.
Loading Paper > Loading Paper > Loading Long Papers Loading Long Papers Select User-Defined as the paper size setting. ❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. ❏ Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.
Placing Originals Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Originals that are not Supported by the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Originals > Placing Originals Placing Originals Place originals on the scanner glass or the ADF. You can place multiple originals in the ADF. If auto duplex scanning is available, you can scan both sides of the originals at the same time. See the link below for the specifications of the ADF. “ADF Specifications” on page 292 Follow the steps below to view the video for placing originals. Select , and then select How To > Place Originals. Select the method of placing originals that you want to view.
Placing Originals > Originals that are not Supported by the ADF When using the ADF c Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADF edge guide. ❏ Do not add originals while scanning. Related Information & “Originals that are not Supported by the ADF” on page 33 & “Scanner Specifications” on page 291 Originals that are not Supported by the ADF c Important: Do not feed photographs or valuable original artwork into the ADF.
Inserting and Removing a Memory Device Inserting and Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Sharing Data on a Memory Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Inserting and Removing an External USB Device You can insert an external USB device into the external interface USB port by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > USB memory connection. Perform the steps in reverse order to remove the external USB device.
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Mac OS Select a corresponding device icon. The data on the external storage device is displayed. Note: ❏ To remove a memory device, drag and drop the device icon to the trash icon. Otherwise, data on the shared drive may not be displayed correctly when another memory device is inserted. ❏ To access a memory device through the network, select Go > Connect to Server from the menu on the desktop.
Printing Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing > Printing Documents > Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper” on page 29 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window.
Printing > 6. Printing Documents > Printing from a Computer - Windows Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 7. Click OK to close the printer driver window. 8. Click Print. Note: ❏ When you select Print Preview, a preview window is displayed.
Printing > Printing Documents > Printing from a Computer - Windows Orientation: Select the orientation you want to use to print. Paper Type: Select the type of paper on which you print. Quality: Select the pint quality you want to use for printing. Available settings depend on the paper type you select. Selecting High provides higher quality printing, but the printing speed may be slower. Color: Select whether to print in color or in monochrome.
Printing > Printing Documents > Printing from a Computer - Windows Show Settings/Hide Settings: Displays a list of items currently set on the Main and More Options tabs. You can show or hide the current setting list screen. Restore Defaults: Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults. Ink Levels: Displays the approximate ink level.
Printing > Printing Documents > Printing from a Computer - Windows Image Options. You can also enable Edge Smoothing, Fix Red-Eye, and print settings with reduced edge blurring. Watermark Features: Allows you to make settings for anti-copy patterns, watermarks, or headers and footers. Add/Delete: Allows you to add or remove any anti-copy patterns or watermarks that you want to use. Settings: Allows you to set the printing method for anti-copy patterns or watermarks.
Printing > Printing Documents > Printing from a Computer - Windows EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables. Monitoring Preferences: Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings: Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue: Displays the jobs waiting to be printed.
Printing > 4. Printing Documents > Printing from a Computer - Windows Click Save. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. “Main Tab” on page 39 “More Options Tab” on page 41 5. Click Print. The next time you want to print using the same settings, select the registered setting name from Printing Presets, and click OK.
Printing > Printing Documents > Printing from a Computer - Windows 2. Click Settings, make the appropriate settings, and then click OK. 3. Click Print Density, make the appropriate settings, and then click OK. When setting Print Density, you can adjust print density according to the document type. Note: ❏ This setting is not available when you select manual 2-sided printing.
Printing > Printing Documents > Printing from a Computer - Windows Note: ❏ This feature is not available with borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing” on page 263 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled.
Printing > Printing Documents > Printing from a Computer - Windows Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. 2. Click Layout Order, make the appropriate settings, and then click OK. 3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
Printing > Printing Documents > Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, make the following settings. ❏ Document Size: Select the size of the paper you set in the application setting. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is automatically selected.
Printing > Printing Documents > Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3.
Printing > Printing Documents > Printing from a Computer - Windows Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. 2.
Printing > Printing Documents > Printing from a Computer - Windows Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Printing > Printing Documents > Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Printing > Printing Documents > Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Printing > 7. Printing Documents > Printing from a Computer - Windows Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1. On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
Printing > 2. Printing Documents > Printing from a Computer - Windows Settings, and then select the items you want to print. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number. ❏ If you want to print text in the header or footer, select the position you want to print, and then select Text. Enter the text you want to print in the text input field. 3.
Printing > Printing Documents > Printing from a Computer - Windows “More Options Tab” on page 41 4. Click Print. Related Information & “Loading Paper” on page 29 & “Printing Using Easy Settings” on page 62 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Printing > Printing Documents > Printing from a Computer - Windows Printing Using the Color Universal Print Feature You can enhance the visibility of texts and images in printouts. Color Universal Print is only available when the following settings are selected.
Printing > Printing Documents > Printing from a Computer - Windows Adjusting the Print Color You can adjust the colors used in the print job. These adjustments are not applied to the original data. PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: PhotoEnhance adjusts the color by analyzing the location of the subject.
Printing > 3. Printing Documents > Printing from a Computer - Windows Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 39 “More Options Tab” on page 41 4. Click Print. Related Information & “Loading Paper” on page 29 & “Printing Using Easy Settings” on page 62 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing from a Computer - Mac OS Printing Using Easy Settings Note: Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer . “Loading Paper” on page 29 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Select your printer.
Printing > Printing Documents > Printing from a Computer - Mac OS Note: If the Print Settings menu is not displayed on macOS Catalina or later, macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Printing > Printing Documents > Printing from a Computer - Mac OS Reverse page orientation: Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally: Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls: Select the method for color adjustment.
Printing > Printing Documents > Printing from a Computer - Mac OS Menu Options for Print Settings Paper Source: Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in the print settings on the printer. This feature is available for the WF-4830 Series only. Media Type: Select the type of paper on which you print. Print Quality: Select the pint quality you want to use for printing. The options vary depending on the paper type.
Printing > Printing Documents > Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1. Set each item such as Print Settings and Layout (Paper Size, Media Type, and so on). 2. Click Presets to save the current settings as a preset. 3. Click OK.
Printing > Printing Documents > Printing from a Computer - Mac OS Note: ❏ This feature is not available with borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing” on page 263 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. 1. Select Two-sided Printing Settings from the pop-up menu. 2. Select the bindings in Two-sided Printing. 3.
Printing > 2. Printing Documents > Printing from a Computer - Mac OS Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. “Menu Options for Layout” on page 63 3. Set the other items as necessary. 4. Click Print. Related Information & “Loading Paper” on page 29 & “Printing Using Easy Settings” on page 62 Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Select Print from the File menu or another command to access the print dialog. 2. Select Page Setup from the File menu of the application. 3. Select Printer, Paper Size, enter percentage in Scale, and then click OK. Note: Select the paper size you set in the application as the Paper Size setting.
Printing > Printing Documents > Printing Documents from Smart Devices (iOS) Note: PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be unnatural.
Printing > Printing Documents > Printing Documents from Smart Devices (Android) Printing Documents Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software. Note: If you disabled paper configuration messages on your printer control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Set up your printer for wireless printing. See the link below. http://epson.sn 2.
Printing > Printing Documents > Printing Documents from Smart Devices (Android) 5. Select the print document menu on the home screen. 6. Select the document you want to print. 7. Start printing. Printing Documents Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Printing > Printing on Envelopes > Printing on Envelopes from a Computer (Mac OS) Related Information & “Loading Paper” on page 29 Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1. Load envelopes in the printer. “Loading Paper” on page 29 2. Open the file you want to print. 3. Access the printer driver window. 4. Select the envelope size from Document Size on the Main tab, and then select Envelope from Paper Type. 5.
Printing > Printing Photos > Printing JPEG Files from a Memory Device Printing Photos Printing JPEG Files from a Memory Device You can print JPEG files from a memory device connected to the printer. 1. Connect the memory device to the printer's external interface USB port. “Inserting and Removing an External USB Device” on page 35 2. Select Memory Device on the home screen. 3. Select JPEG. 4. Select the file, and then proceed to the next screen. 5. Tap x.
Printing > Printing Photos > Printing TIFF Files from a Memory Device ❏ Fix Photo Select this mode to improve the brightness, contrast, and saturation of the photo automatically. To turn off automatic improvement, select Enhance Off. ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected.
Printing > Printing Web Pages > Printing Web Pages from Smart Devices ❏ Fit Frame Select On to crop the photo to fit into the selected photo layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper. The long side of the image is cropped if it extends beyond the long side of the paper. This feature may not work for panorama photos.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect. The features available on the Internet are as follows.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Copying Available Copying Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Basic Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Advanced Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying > Available Copying Methods > Copying Originals Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy the originals of fixed size or custom size by color or monochrome. 1. Load paper in the printer. “Loading Paper” on page 29 2. Place the originals. “Placing Originals” on page 32 3. Select Copy on the home screen. 4. Select the Basic Settings tab, and then select B&W or Color. 5.
Copying > Available Copying Methods > Copying by Enlarging or Reducing Copying on 2-Sides Copy multiple originals on both sides of the paper. 1. Place all originals face up in the ADF. c Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF” on page 33 Note: You can also place the originals on the scanner glass. “Placing Originals” on page 32 2. Select Copy on the home screen. 3.
Copying > Available Copying Methods > Copying Multiple Originals onto One Sheet 4. Specify the amount of enlargement or reduction. 5. Tap x. Copying Multiple Originals onto One Sheet You can copy the multiple originals onto a single sheet. 1. Place all originals face up in the ADF. Place them in the direction shown in the illustration. ❏ Readable Direction ❏ Left Direction c Important: If you want to copy originals that are not supported by the ADF, use the scanner glass.
Copying > Available Copying Methods > Copying Originals Using Good Quality Copying in Page Order When making multiple copies of a multi-page document, you can discharge one copy at a time in page order. 1. Place the originals. “Placing Originals” on page 32 2. Select Copy on the home screen. 3. Select the Advanced tab, and then select Finishing > Collate (Page Order). 4. Tap x. Copying Originals Using Good Quality You can copy originals without shadows and punched holes. 1. Place the originals.
Copying > Basic Menu Options for Copying Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1. Place the originals. “Placing Originals” on page 32 2. Select Copy on the home screen. 3. Select the Advanced tab, select ID Card Copy, and then enable the setting. 4. Specify the Orientation (Original). 5. Tap x. Basic Menu Options for Copying Note: The items may not be available depending on other settings you made.
Copying > Basic Menu Options for Copying ❏ Auto Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark ( ) of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ Reduce to Fit Paper Copies the scanned image at a smaller size than the Reduce/Enlarge value to fit within the paper size.
Copying > Advanced Menu Options for Copying Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made. Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout.
Copying > Advanced Menu Options for Copying ❏ Saturation Adjust the vividness of the colors. ❏ Red Balance, Green Balance, Blue Balance Adjust the density for each color. ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Tap + to make it cold (increase green) and tap - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color. Tap + to make it bright (white) and tap - to make it dark (black).
Scanning Available Scanning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Scanning Originals to a Network Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Scanning Originals to an Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Scanning Originals to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Scanning Originals to a Memory Device. . . . . . . . . .
Scanning > Scanning Originals to a Network Folder Available Scanning Methods You can use any of the following methods to scan using this printer. Scanning to a Network Folder You can save the scanned image to a pre-configured folder on a network. “Scanning Originals to a Network Folder” on page 89 Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server.
Scanning > Scanning Originals to a Network Folder > Destination Menu Options for Scanning to a Folder Note: Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1. Place the originals. “Placing Originals” on page 32 2. Select Scan > Network Folder/FTP on the control panel. 3. Specify the destination.
Scanning > Scanning Originals to a Network Folder > Scan Menu Options for Scanning to a Folder You can search for a contact from the contacts list. Enter the search keyword into the box at the top of the screen. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image.
Scanning > Scanning Originals to an Email Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups. If groups is included in recipients, you can select up to 108 individual addresses in total, taking addresses in the groups into account. ❏ Select the address box at the top of the screen to display the list of selected addresses. ❏ Select 4.
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email ❏ PDF Settings: When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password. To create a PDF file that requires a password when printing or editing, set Permissions Password. Resolution: Select the scanning resolution. 2-Sided: Note: This feature is available for the WF-4830 Series only.
Scanning > Scanning Originals to a Computer ❏ Orientation (Original): Select the orientation of the original. Subject: Enter a subject for the email in alphanumeric characters and symbols. Attached File Max Size: Select the maximum file size that can be attached to the email. File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date: Add the date to the file name. ❏ Add Time: Add the time to the file name.
Scanning > Scanning Originals to a Memory Device > Basic Menu Options for Scanning to a Memory Device 3. Select a computer on which to save the scanned images. 4. Make the scan settings. ❏ Select action: Select saving method. When using Windows 7 or later, or OS X El Capitan or later: Select Preview on Computer to preview the scanned image on your computer before saving images. ❏ 2-Sided (only for WF-4830 Series): Scan both sides of the original. 5. Tap x.
Scanning > Scanning Originals to a Memory Device > Advanced Menu Options for Scanning to a Memory Device When you select PDF, PDF/A, or TIFF as the file format, select whether to save all originals as one file (multi-page) or save each original separately (single page). ❏ Compression Ratio: Select how much to compress the scanned image. ❏ PDF Settings: When you have selected PDF as the save format setting, use these settings to protect PDF files.
Scanning > Scanning Originals to the Cloud Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
Scanning > Scanning Originals to the Cloud > Advanced Menu Options for Scanning to the Cloud Note: Select 5. to save your settings as a preset. Tap x. Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color Select whether to scan in monochrome or in color. File Format: Select the format in which to save the scanned image.
Scanning > Scanning Using WSD Original Type: Note: This feature is available on the Advanced tab for the WF-4830 Series. Select the type of your original. Orientation (Original): Select the orientation of the original. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet.
Scanning > Scanning Using WSD > Setting Up a WSD Port Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port. ❏ The printer and the computer are connected to the network. ❏ The printer driver is installed on the computer. 1. Turn the printer on. 2. Click start, and then click Network on the computer. 3.
Scanning > Scanning Originals to a Smart Device 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD.
Faxing Before Using Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Overview of this Printer's Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Sending Faxes Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Receiving Faxes on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Menu Options for Faxing. . . . . . . . . . . . . . .
Faxing > Overview of this Printer's Fax Features > Feature: Sending Faxes Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete See "Related Information" below to make settings.
Faxing > Overview of this Printer's Fax Features > Feature: PC-FAX Send/Receive (Windows/Mac OS) Using Fax Send Settings when Sending a Fax You can use Fax Send Settings such as Direct Send (to send a large document stably) or Send Fax Later (to send a fax at a time you specified). “Fax Send Settings:” on page 116 Feature: Receiving Faxes Receive Mode There are two options in Receive Mode for receiving incoming faxes.
Faxing > Overview of this Printer's Fax Features > Features: Other Useful Features “Software for Faxing” on page 269 “Sending a Fax from a Computer” on page 119 PC-FAX Receive You can receive faxes on a computer. “Making Settings to Send and Receive Faxes on a Computer” on page 355 “Software for Faxing” on page 269 “Receiving Faxes on a Computer” on page 123 Features: Various Fax Reports You can check the status of sent and received faxes in a report.
Faxing > Sending Faxes Using the Printer > Selecting Recipients “Receiving Faxes by Making a Phone Call” on page 113 “Polling Receive:” on page 117 Sending Faxes Using the Printer You can send faxes by entering fax numbers for recipients on the printer's control panel. Note: When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. 1. Place the originals.
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes Selecting recipients from the contacts list Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered to register it. in Contacts yet, tap Selecting recipients from the sent fax history Select Recent, and then select a recipient. Select Close to return to Recipient tab.
Faxing > 6. Sending Faxes Using the Printer > Various Ways of Sending Faxes Select Start Sending. Otherwise, select Cancel Note: The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine. Sending Faxes After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting.
Faxing > 4. Sending Faxes Using the Printer > Various Ways of Sending Faxes When you hear a fax tone, tap x, and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features.
Faxing > Receiving Faxes on the Printer > Receiving Incoming Faxes 1. Place the first batch of originals at the same size. 2. Select Fax on the home screen. 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap Continuous Scan(ADF) to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Tap x (Send). 6.
Faxing > Receiving Faxes on the Printer > Receiving Incoming Faxes Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x. Once the printer starts receiving the fax, you can hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal.
Faxing > Receiving Faxes on the Printer > Receiving Faxes by Making a Phone Call Note: Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer. Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering machine, see the manual supplied with the answering machine. Receiving Faxes by Making a Phone Call You can receive a fax stored on another fax machine by dialing the fax number.
Faxing > 5. Receiving Faxes on the Printer > Viewing Received Faxes Saved in the Printer on the LCD Screen Tap x. Viewing Received Faxes Saved in the Printer on the LCD Screen If you set up to save received faxes in the printer, you can view the contents and print as necessary. “Making Settings to Save Received Faxes to the Inbox” on page 354 1. Tap on the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the home screen. 2.
Faxing > Menu Options for Faxing > Fax Settings Menu Options for Faxing Recipient Select the menus on the control panel as described below. Fax > Recipient Keypad: Manually enter a fax number. Contacts: Select a recipient from the contacts list. You can also add or edit a contact. Recent: Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
Faxing > Menu Options for Faxing > Fax Settings Sharpness: Enhances or defocuses the outline of the image. + enhances the sharpness, and - defocuses the sharpness. ADF 2-Sided: Scans both sides of originals placed in the ADF and sends a monochrome fax. This feature is available for the WF-4830 Series only. Continuous Scan(ADF): Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
Faxing > Menu Options for Faxing > More ❏ Additional Information Select the information you want to add. You can select one from Your Phone Number and Destination List. Transmission Report: Prints a transmission report after you send the fax. Print on Error prints a report only when an error occurs. When Attach Fax image to report has been set in Settings > General Settings > Fax Settings > Report Settings, faxes with errors are also printed with the report.
Faxing > Menu Options for Inbox Inbox: Accesses (Inbox) on the home screen. Reprint received fax: Reprints the received faxes in the printer. Fax Settings: Accesses Settings > General Settings > Fax Settings. Access the setting menu as an administrator. Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 113 Menu Options for Inbox : You can access the Inbox where the received faxes are stored by tapping this icon.
Faxing > Sending a Fax from a Computer Proceed to Print: Prints the document you are previewing. You can make settings such as 2-Sided before starting printing. (Preview menu) Details: Displays information for the selected document such as the saved date and time, and total number of pages. Related Information & “Making Settings to Save Received Faxes to the Inbox” on page 354 Using Other Faxing Features Printing Fax Report Manually 1. Select Fax on the home screen. 2. Tap 3. Select Fax Report. 4.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft Word or Excel, you can directly transmit data such as documents, drawings, and tables you have created, with a cover sheet. Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) ❏ Selecting a recipient (name, fax number and so on) from the contacts on the printer: If the recipient is saved in the contacts on the printer, do the steps below. A Click the Contacts on Printer tab. B Select contacts from the list and click Add to proceed to Add to Recipient window. C Select the contacts from the list displayed, and then click Edit. D Add the personal data such as Company/Corp.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Mac OS) ❏ When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover Sheet Settings window. A Select a cover sheet from samples in the Cover Sheet list. Note that there is no function to create an original cover sheet or to add an original cover sheet to the list. B Enter the Subject and Message. C Click Next. Note: Set the following as necessary in Cover Sheet Settings.
Faxing > 4. Receiving Faxes on a Computer Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏ You can send up to 100 pages in one fax transmission. Note: The page size of documents you can send is the same as the paper size you can fax from the printer. 5. Select Fax Settings from the popup menu, and then make settings for each item. See the PC-FAX driver's help for explanations on each setting item. Click 6.
Faxing > Receiving Faxes on a Computer > Checking for New Faxes (Windows) For details on how to operate FAX Utility, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. If you do not know the password, contact your administrator.
Faxing > 2. Receiving Faxes on a Computer > Checking for New Faxes (Mac OS) Right-click the icon, and then click View Receiving Fax Record. The Receiving Fax Record screen is displayed. 3. Check the date and the sender in the list, and then open the received file as a PDF. Note: ❏ Received faxes are automatically renamed using the following naming format.
Faxing > Receiving Faxes on a Computer > Canceling the Feature that Saves Incoming Faxes to the Computer Open the Received Fax Folder from Received Fax Monitor (Mac OS) You can open the save folder from the computer specified to receive faxes when selecting "Save" (save faxes on this computer). 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2. Select the printer and click Open folder, or double click the printer name. 3.
Maintaining the Printer Checking the Status of Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Improving Print, Copy, Scan, and Fax Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Adjusting the Print Quality Checking the Status of Consumables You can check the approximate ink levels and the approximate service life of the maintenance box from the printer's control panel. Select on the home screen. Note: ❏ You can also check the approximate ink levels and the approximate service life of the maintenance box from the status monitor on the printer driver. See the related information link below for details.
Maintaining the Printer > 5. Improving Print, Copy, Scan, and Fax Quality > Checking and Cleaning the Print Head Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if your printouts look blurry. Find and select the number for the most solid pattern. ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Checking and Cleaning the Print Head c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. ❏ Head cleaning consumes ink and should not be performed more than necessary. ❏ When ink is low, you may not be able to clean the print head.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the Scanner Glass Preventing nozzle clogging Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass.
Maintaining the Printer > Saving Power > Saving Power (Control Panel) Cleaning the Printer If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean, and moist cloth. If you cannot remove the dirt, try cleaning with a soft, clean, and moist cloth moistened with a mild detergent. c Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… Installing or Uninstalling Applications Separately Connect your computer to the network and install the latest version of applications from the website. Log in to your computer as an administrator. Enter the administrator password if the computer prompts you. Installing the Applications Separately Note: When reinstalling an application, you need to uninstall it first. 1.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications Related Information & “Installing the Applications Separately” on page 136 Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Updating Applications and Firm… 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall.
Maintaining the Printer > Transporting and Storing the Printer 1. Select Settings on the home screen. 2. Select General Settings > System Administration > Firmware Update > Update. Note: Select Notification > On to set the printer to regularly check for available firmware updates. 3. Check the message displayed on the screen and tap Start Checking to start searching for available updates. 4.
Maintaining the Printer > 7. Transporting and Storing the Printer Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. 8. Close the scanner unit.
Maintaining the Printer > 9. Transporting and Storing the Printer Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.
Solving Problems The Printer Does Not Work as Expected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 A Message is Displayed on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 It is Time to Replace the Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 It is Time to Replace the Maintenance Box. . . . . . . .
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet. Solutions Make sure the power cord is securely plugged in. The P button was not pressed for long enough. Solutions Hold down the P button for a little longer.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. & “Environmental Specifications” on page 300 Unsupported paper is being used. Solutions Use paper supported by this printer. & “Available Paper and Capacities” on page 259 & “Unavailable Paper Types” on page 263 Paper handling is inappropriate.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly & “Unavailable Paper Types” on page 263 Paper handling is inappropriate. Solutions Follow paper handling precautions. & “Paper Handling Precautions” on page 27 The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 29 Too many sheets are loaded in the printer.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Paper handling is inappropriate. Solutions Follow paper handling precautions. & “Paper Handling Precautions” on page 27 The paper is moist or damp. Solutions Load new paper. Static electricity is causing sheets of paper to stick to each other. Solutions Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time. Too many sheets are loaded in the printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Too many originals are loaded in the ADF. Solutions Do not load originals above the line indicated by the triangle symbol on the ADF. The original slips when paper dust adheres to the roller. Solutions Clean the inside of the ADF. & “Cleaning the ADF” on page 132 Originals are not detected. Solutions On the screen for copy or scan, or fax, check that the ADF icon is on. If it is off, place the originals again.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. & “When Replacing the Wireless Router” on page 233 The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the computer for details. The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The USB cable is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer. There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the computer for details. There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Cannot Print from Mac OS Make sure the computer and the printer are connected correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print 4. On the printer, print a network connection report. 5. Check the printer's IP address on the network connection report. 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 271 7. Select the Network tab > Wired LAN. 8. Select OFF for IEEE 802.3az. 9. Click Next. 10. Click OK. 11.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. The printer is not connected to the network. Solutions Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print 1. On the smart device, start the Epson printing application. 2. Check that the printer name is displayed in the application. When the printer name is displayed, a connection has been successfully established between the smart device and the printer. If the following are displayed, a connection has not been established between the smart device and the printer. ❏ Printer is not selected. ❏ Communication error.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. & “When Replacing the Wireless Router” on page 233 The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the smart device for details. Cannot Print Even Though a Connection has been Established (iOS) The following causes can be considered. Paper Setup Auto Display is disabled. Solutions Enable Paper Setup Auto Display in the following menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning The printer is not connected to the network. Solutions Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report. If the report shows that the network connection failed, check the network connection report and then follow the printed solutions. & “Printing a Network Connection Report” on page 251 There is a problem with the network settings on the smart device.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning When you cannot solve the problem, check the following according to your situation. ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 167 ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Windows)” on page 152 ❏ The printer is recognized, but scanning cannot be performed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. Cannot Scan Even Though a Connection has been Correctly Established (Windows) Scanning at a high resolution over a network. Solutions Try scanning at a lower resolution. Cannot Start Scanning from Mac OS Make sure the computer and the printer are connected correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 2. The Printer Does Not Work as Expected > Cannot Start Scanning When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. 5. Check the printer's IP address on the network connection report. 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Cannot Scan Even Though a Connection has been Correctly Established (Mac OS) Scanning at a high resolution over a network. Solutions Try scanning at a lower resolution. Cannot Start Scanning from Smart Device Make sure the smart device and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Messages Solutions DNS error. Check DNS settings. Cannnot connect to the computer. Check the following. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN ❏ Make sure that the comp
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Items Operation Error Messages Logging on to the computer Log on to the computer with the user name and the password. Authentication error. Check the authentication method, authenticated account, and authenticated password. Checking the folder to save Check the network path of the shared folder. Communication error. Check the Wi-Fi/ network connection.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Connected to a DSL phone line without DSL filter. Solutions To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line. Contact your DSL provider. “Connecting to DSL or ISDN” on page 348 There are some problems in the DSL filter when you connect to a DSL phone line.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes The recipient's fax machine is not ready to receive faxes. Solutions Ask the recipient if the recipient's fax machine is ready to receive a fax. The data being sent is too large. Solutions You can send faxes at a smaller data size using one of the following methods. ❏ When you send the fax in monochrome, enable Direct Send in Fax > Fax Settings > Fax Send Settings.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that have not been registered to this list are blocked when this setting is enabled. The sender's fax number has not been registered in the contacts list. Solutions Register the sender's fax number to contact list.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes The originals are not placed correctly. Solutions ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the scanner glass.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Printing received faxes is disabled under the current settings. Solutions If Save to Computer is set to Yes, change the setting to Yes and Print. Or, disable Save to Inbox and Save to Computer allows printing to be performed. You can find Save to Inbox and Save to Computer in Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. You need to reconfigure the USB connection. Solutions Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes ❏ Windows 7 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or Hardware. ❏ Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. ❏ Windows XP Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and Faxes. User authentication failed when a fax is sent from a computer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. You need to reconfigure the USB connection. Solutions Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected User authentication failed when a fax is sent from a computer. Solutions Set the user name and password in the printer driver. When sending a fax from a computer when the security function that restrict users from using the printer's fax function is set, user authentication is performed with the user name and password set in the printer driver. There are some problems with fax connection and fax settings.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected ❏ Control panel Select on the home screen, and then select Off. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected "x" is Displayed on the Screen and you Cannot Select Photos The image file is not supported. Solutions "x" is displayed on the LCD screen when the image file is not supported by the product. Use files supported by the product. & “Supported Data Specifications” on page 298 Memory Device Is not Recognized The memory device is set to disabled.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected The Date and Time Are Incorrect Error occurred in power supply. Solutions After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time. Set the date and the time correctly in Settings > General Settings > Basic Settings > Date/Time Settings on the control panel. The Root Certificate Needs to be Updated The root certificate has expired.
Solving Problems > A Message is Displayed on the LCD Screen Sender's Fax Number Not Displayed The sender's fax number is not set to the sender's machine. Solutions The sender may not have set the fax number. Contact the sender. Sender's Fax Number Displayed on Received Faxes is Wrong The sender's fax number set to the sender's machine is wrong. Solutions The sender may have set the fax number incorrectly. Contact the sender.
Solving Problems > A Message is Displayed on the LCD Screen Error Messages Solutions Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Printer error. Contact Epson Support. Nonprinting features are available. The printer may be damaged. Contact Epson support or an authorised Epson service provider to request repairs.
Solving Problems > Paper Gets Jammed > Preventing Paper Jams Error Messages Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. Update Firmware 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions.
Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ Raise the ADF document support. ❏ Do not load more than the maximum number of sheets specified for paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration.
Solving Problems > It is Time to Replace the Ink Cartridges > Replacing Ink Cartridges ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge replacement.
Solving Problems > It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… Related Information & “Ink Cartridge Codes” on page 264 & “Ink Cartridge Handling Precautions” on page 200 Continue Printing Temporarily without Replacing Ink Cartridges Temporarily Printing with Black Ink When color ink is expended and black ink still remains, you can use the following settings to continue printing for a short time using only black ink.
Solving Problems > It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… ❏ When the following window is displayed, select Print in Black. ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again. 1. Access the printer driver window. 2. Clear Borderless on the Main tab. 3.
Solving Problems > 7. It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… Click Print in Black in the window displayed. Related Information & “Temporarily Printing with Black Ink” on page 203 Continue Printing Temporarily with Only Black Ink (Mac OS) Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job.
Solving Problems > It is Time to Replace the Maintenance Box > Maintenance Box Handling Precautions Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed.
Solving Problems > It is Time to Replace the Maintenance Box > Replacing a Maintenance Box Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Printout The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor ❏ Windows Select High from Quality on the printer driver's Main tab. ❏ Mac OS Select Fine as Print Quality from the print dialog's Print Settings menu. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. & “Adjusting the Print Quality” on page 128 Blurry Prints, Vertical Banding, or Misalignment The following causes can be considered.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Striped Patterns Appear The bidirectional printing setting is enabled. Solutions When printing on plain paper, disable the bidirectional setting. During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. Disabling this setting may slow down printing speed but improve print quality.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 128 The print settings and the paper size loaded in the printer are different.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The paper path is smeared. Solutions When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the paper path. & “Cleaning the Paper Path for Ink Smears” on page 131 The paper is curled. Solutions Place the paper on a flat surface to check if it is curled. If it is, flatten it. The print head is rubbing the surface of the paper.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printed Photos are Sticky The print was made on the wrong side of the photo paper. Solutions Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path. & “Cleaning the Paper Path for Ink Smears” on page 131 Images or Photos are Printed in Unexpected Colors The following causes can be considered.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Cannot Print Without Margins Borderless is not set in the print settings. Solutions Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing. ❏ Control panel Select Borderless as Layout. ❏ Windows Select Borderless on the printer driver's Main tab.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 29 The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. You are using the printer driver for a different printer. Solutions Make sure that the printer driver you are using is for this printer.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 128 Colored Banding Appears at Intervals of Approximately 1.1 cm or 3.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Blurry Copies, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. The bidirectional printing setting is enabled. Solutions If print quality does not improve even after aligning the print head, disable the bidirectional setting.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 128 Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. & “Loading Paper” on page 29 The paper path is smeared.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 29 The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The originals are not placed correctly.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image The following causes can be considered. The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path. & “Cleaning the Paper Path for Ink Smears” on page 131 There is dust or dirt on the originals or the scanner glass.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears. Solutions Change the reduce and enlarge setting. If a moiré pattern still appears, place the original at a slightly different angle.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass” on page 131 The original was pressed with too much force.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems When scanning thin originals, images on the back may be scanned at the same time. Solutions When scanning from the scanner glass, place black paper or a desk pad over the original. & “Placing Originals” on page 32 Cannot Scan the Correct Area on the Scanner Glass The originals are not placed correctly. Solutions ❏ Make sure the original is placed correctly against the alignment marks.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Select the Other tab. 3. Click Reset. If initialization does not solve the problem, uninstall and re-install the scanner software.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor Straight Lines Appear when Sending Faxes from the ADF The following causes can be considered. There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals. & “Cleaning the ADF” on page 132 The Image Quality of the Sent Fax is Poor The following causes can be considered. The resolution is set to low.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Received Fax Quality is Poor An Image of the Reverse Side of the Original Appears in the Sent Fax The following causes can be considered. When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it. & “Placing Originals” on page 32 The density setting is high when sending faxes.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems Cannot Solve Problem If you cannot solve the problem after trying all of the solutions, contact Epson support. If you cannot solve printing or copying problems, see the following related information. Related Information & “Cannot Solve Printing or Copying Problems” on page 229 Cannot Solve Printing or Copying Problems Try the following problems in order starting at the top until you solve the problem.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems ❏ Make sure that you are not using an old ink cartridge. For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier. If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support.
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network. . . . . . . . . . . . . . .232 Re-setting the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Connecting a Smart Device and Printer Directly (Wi-Fi Direct). . . . . . . . . . . . . . . .240 Checking the Network Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding or Replacing the Computer or Devices > Connecting to a Printer that has been Connected t… Connecting to a Printer that has been Connected to the Network When the printer has already been connected to the network, you can connect a computer or a smart device to the printer over the network. Using a Network Printer from a Second Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Repl… Using a Network Printer from a Smart Device You can connect a smart device to the printer using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the printer. See the following for more details.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Chan… Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Follow the on-screen instructions. If you cannot connect, see the following to try to solve the problem.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions. Follow the on-screen instructions.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next. Follow the on-screen instructions.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… Making Wi-Fi Settings from the Control Panel You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup.
Adding or Replacing the Computer or Devices > 5. Re-setting the Network Connection > Making Wi-… Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, tap Search Again to update the list. If it is still not displayed, tap Enter Manually, and then enter the SSID directly. ❏ If you do not know the network name (SSID) check if the information is written on the label of the wireless router.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… 4. Select Push Button Setup(WPS). 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details. 6. Tap Start Setup on the printer. 7. Close the screen. The screen automatically closes after a specific length of time.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Others > PIN Code Setup(WPS). 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the wireless router within two minutes.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer. The printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
Adding or Replacing the Computer or Devices > 4. Connecting a Smart Device and Printer Directly (Wi… Tap iOS. The QR code is displayed on the printer's control panel. 5. On your iPhone, iPad or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode. Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 6. Tap the notification displayed on the screen of the iPhone, iPad or iPod touch. 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone, iPad or iPod touch, start Epson printing app. 10. On the Epson printing app screen, tap Printer is not selected.. On the Epson Smart Panel, the smart device automatically connects to the printer when it starts. 11.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… Connecting to Android Devices using Wi-Fi Direct This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function. ❏ Android 4.4 or later ❏ Epson printing app for Android. Examples of Epson printing apps Install Epson printing app on the smart device in advance.
Adding or Replacing the Computer or Devices > 7. Connecting a Smart Device and Printer Directly (Wi… Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 8. When the device connection approval screen is displayed, select Approve.
Adding or Replacing the Computer or Devices > 4. Connecting a Smart Device and Printer Directly (Wi… Tap Other OS Devices. The Network Name (SSID) and Password for Wi-Fi Direct for the printer are displayed.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
Adding or Replacing the Computer or Devices > 7. Connecting a Smart Device and Printer Directly (Wi… On the printing app screen for the smart device, select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 8. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the software keyboard on the control panel. You can enter up to 22 characters. When changing the network name (SSID), all connected devices are disconnected.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Chec… & “Printing a Network Connection Report” on page 251 Checking the Network Connection Status from the Control Panel You can check the network connection status using the network icon or the network information on the printer’s control panel.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Connection Check. The connection check starts. 3. Select Print Check Report. 4. Print the network connection report.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… b.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… ❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device. ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… E-8 Solutions: ❏ Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto. ❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel. Related Information & “Network Settings” on page 278 E-9 Solutions: Check the following.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Related Information & “Network Settings” on page 278 E-11 Solutions: Check the following. ❏ The default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual. ❏ The device that is set as the default gateway is turned on. Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… ❏ Network devices such as a wireless router, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network may differ from the network for other devices.) If it still does not work after checking the above, try the following.
Adding or Replacing the Computer or Devices > 4. Checking the Network Connection Status > Chec… Check the message, and then print the network status sheet. Checking the Network of the Computer (Windows only) By using the command prompt, check the connection status of the computer and the connection path to the printer. This will lead you to solve the problems. ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer.
Product Information Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Consumable Products Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Software Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Product Specifications. . . . .
Product Information > Paper Information > Available Paper and Capacities Paper Information Available Paper and Capacities Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
Product Information > Paper Information > Available Paper and Capacities Paper suitable for printing photos Media Name * Size Loading Capacity (Sheets) Paper Cassette 1 or Paper Cassette Paper Cassette 2 (Available models only) Epson Ultra Glossy Photo Paper A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.), 20x25 cm (8x10 in.)* 50 - Epson Premium Glossy Photo Paper A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.), 20x25 cm (8x10 in.)*, 16:9 wide (4x7.11 in.
Product Information > Paper Information > Available Paper and Capacities Plain papers Media Name Size Loading Capacity (Sheets) Paper Cassette 1 or Paper Cassette Plain paper, Copy paper Preprinted paper*1 Letterhead Color paper Recycled paper High quality plain paper Paper Cassette 2 (Available models only) Legal, Letter, 8.5×13 in.
Product Information > * Paper Information > Available Paper and Capacities Only printing from computer is available.
Product Information > Paper Information > Unavailable Paper Types Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper Related Information & “Available Paper and Capacities” on page 259 Commercially Available Paper ❏ Plain paper, Copy paper, Preprinted paper, Letterhead, Color paper, Recycled paper, High quality plain paper* ❏ Thick paper* * A5, A6, B6, Indian-Legal, 8.
Product Information > Consumable Products Information > Maintenance Box Code Consumable Products Information Ink Cartridge Codes The following are the codes for genuine Epson ink cartridges. Note: ❏ Ink cartridge codes may vary by location. For the correct codes in your area,contact Epson support. ❏ Although the ink cartridges may contain recycled materials, this does not affect printer function or performance.
Product Information > Software Information > Software for Printing c Important: Once a maintenance box has been installed in a printer it cannot be used with other printers. Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc.
Product Information > Software Information > Software for Printing Accessing the printer driver from the printer icon on the task bar The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver. If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Product Information > Software Information > Software for Printing Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts.
Product Information > Software Information > Software for Printing Related Information & “Installing the Applications Separately” on page 136 Application for Easily Operating the Printer from a Smart device (Epson Smart Panel) Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a smart device such as a smartphone or tablet.
Product Information > Software Information > Software for Faxing Search for and install Epson Print Enabler from Google Play. Software for Scanning Application for Scanning from a Computer (Epson ScanSmart) This application allows you to scan documents easily, and then save the scanned images in simple steps. See the Epson ScanSmart help for details on using the features. Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart. ❏ Windows 8.
Product Information > Software Information > Software for Package Creation Starting on Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Product Information > Software Information > Software for Making Settings or Managing Devices Software for Making Settings or Managing Devices Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device. You can confirm the printer status or change the network service and printer settings. To use the Web Config, connect the printer and the computer or device to the same network.
Product Information > 1. Software Information > Software for Making Settings or Managing Devices Open the printer list on the computer. ❏ Windows 10 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or Hardware).
Product Information > Software Information > Software for Updating Related Information & “Installing the Applications Separately” on page 136 Software for Managing Devices on the Network (Epson Device Admin) Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available.
Product Information > Settings Menu List > General Settings Related Information & “Installing the Applications Separately” on page 136 Settings Menu List Select Settings on the home screen of the printer to make various settings. General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
Product Information > Settings Menu List > General Settings Select this setting to turn the printer off automatically when it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase.
Product Information > Settings Menu List > General Settings & “Entering Characters” on page 24 Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper source.
Product Information > Settings Menu List > General Settings Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed. Skip Blank Page: Skips blank pages in the print data automatically.
Product Information > Settings Menu List > General Settings Related Information & “Loading Paper” on page 29 Network Settings Select the menus on the control panel as described below. Settings > General Settings > Network Settings Wi-Fi Setup: Set up or change wireless network settings. Choose the connection method from following and then follow the instructions on the control panel.
Product Information > Settings Menu List > General Settings ❏ Wired LAN/Wi-Fi Status ❏ Wi-Fi Direct Status ❏ Email Server Status ❏ Print Status Sheet Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings.
Product Information > Settings Menu List > General Settings http://www.epsonconnect.eu (Europe only) Related Information & “Printing Using a Cloud Service” on page 77 Fax Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings Note: ❏ You can also access Fax Settings from Web Config. Click the Fax tab on the Web Config screen.
Product Information > Settings Menu List > General Settings Note: On the Web Config screen, you can find the menu below. Fax tab > Basic Settings Fax Speed: Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. ECM: Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
Product Information > Settings Menu List > General Settings DRD: If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned different ring pattern. You can use one number for voice calls and another for fax calls.
Product Information > Settings Menu List > General Settings Note: On the Web Config screen, you can find the menu below. Fax tab > Send Settings Wait Time for Next Original: Set the time to wait for the next original. The printer starts sending the fax after the time has passed. Fax Preview Display Time: You can preview the scanned document for a set time before sending it. The printer stars sending the fax after the time has passed.
Product Information > Settings Menu List > General Settings Inbox Password Settings: Password protects the Inbox to restrict users from viewing received faxes. Select Change to change the password, and select Reset to cancel password protection. When changing or resetting the password, you need the current password. You cannot set a password when Options when memory is full has been set to Receive and print faxes.
Product Information > Settings Menu List > General Settings ❏ Paper Setting > Paper Size Add Reception Information: Prints reception information on the received fax, even if the sender does not set the header information. The reception information includes the received date and time, sender's ID, and page number (such as "P1"). When Split Page Settings is enabled, the split page number is also included. 2-Sided: Prints multiple pages of received faxes on both sides of the paper.
Product Information > Settings Menu List > General Settings Fax Log Auto Print: Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed. Select On(Time) to print the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time. Attach Fax image to report: Prints a Transmission Report with an image of the first page of the sent document.
Product Information > Settings Menu List > Print Counter Check Fax Connection You can find the menu on the printer's control panel below. Settings > General Settings > Fax Settings > Check Fax Connection Note: You cannot display this menu on the Web Config screen. Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax transmission. You can print the check result on A4 size plain paper.
Product Information > Settings Menu List > Maintenance Supply Status Select the menus on the control panel as described below. Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. is displayed, ink is running low or the maintenance box is nearly full. When When need to replace the item as ink is expended or the maintenance box is full.
Product Information > Settings Menu List > Contacts Manager Remove Paper: Select this feature if there are still some torn pieces of paper inside the printer even after removing jammed paper. The printer makes more space between the print head and the surface of the paper to easily remove the torn pieces of paper.
Product Information > Product Specifications > Printer Specifications Frequent: Register frequently used contacts to access them quickly. You can also change the order of the list. Print Contacts: Print your contact list. View Options: Change the way the contact list is displayed. Search Options: Change the method for searching contacts. User Settings Select the menus on the control panel as described below.
Product Information > Product Specifications > Scanner Specifications Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Printing with borders A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 47.0 mm (1.85 in.) D 45.0 mm (1.77 in.) A 50.0 mm (1.97 in.) B 48.0 mm (1.89 in.) Borderless printing Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 3.
Product Information > Scanning Resolution Product Specifications > Fax Specifications 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏ 16 bits per pixel internal ❏ 8 bits per pixel external Black and white ❏ 16 bits per pixel internal ❏ 1 bits per pixel external Light Source LED ADF Specific
Product Information > Product Specifications > Using Port for the Printer Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) Color 200×200 dpi * Page Memory Up to 180 pages (when received ITU-T No.
Product Information > Product Specifications > Network Specifications Use Destination (Server) Protocol Port Number Search the computer when push scanning from Epson ScanSmart Client computer Network Push Scan Discovery 2968 When the Sender (Client) is the Client Computer Use Destination (Server) Protocol Port Number Discover the printer from an application such as EpsonNet Config, printer driver, and scanner driver.
Product Information > Product Specifications > Network Specifications Table B Australia New Zealand China Table A Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Channels 1/2/3/4/5/6/7/8/9/10/11/12/13 Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)*2*3 Security Protocols*4 WEP (64/128bit), WPA2-PSK (AES)*5, WPA3-SAE (AES) *1 Only available for the HT20 *2 Not supported for IEEE 802.
Product Information > Product Specifications > Network Specifications *5 Wi-Fi Direct only supports WPA2-PSK (AES) . *6 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications IEEE802.3i (10BASE-T)*1 Standards IEEE802.3u (100BASE-TX) IEEE802.
Product Information > Product Specifications > Memory Device Specifications Functions Fax Supported Remarks Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Security Protocol SSL/TLS HTTPS Server/Client, IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3 Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.
Product Information > Product Specifications > Dimensions Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant TIFF 6.
Product Information > Product Specifications > Electrical Specifications WF-4820 Series Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth: 388 mm (15.3 in.) ❏ Height: 277 mm (10.9 in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 503 mm (19.8 in.) ❏ Height: 277 mm (10.9 in.) Weight* * Approx. 10.2 kg (22.5 lb) Without the ink cartridges and the power cord.
Product Information > Product Specifications > Environmental Specifications Power Consumption (with USB Connection) Standalone copying: Approx. 18.0 W (ISO/IEC24712) Standalone copying: Approx. 18.0 W (ISO/IEC24712) Ready mode: Approx. 7.0 W Ready mode: Approx. 7.0 W Sleep mode: Approx. 1.2 W Sleep mode: Approx. 1.2 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage.
Product Information > Product Specifications > Installation Location and Space Installation Location and Space Secure enough place to install and operate the printer correctly. Product Name WF-4830 Series WF-4820 Series A 607 mm 564 mm B 743 mm 725 mm C 425 mm 425 mm D 425 mm 422 mm E 318 mm 303 mm See "Safety Instructions" in this manual to confirm the environmental conditions.
Product Information > Regulatory Information > Standards and Approvals System Requirements ❏ Windows Windows Vista, Windows 7, Windows 8/8.1, Windows 10 or later (32-bit, 64-bit) Windows XP SP3 (32-bit) Windows XP Professional x64 Edition SP2 Windows Server 2003 (SP2) or later ❏ Mac OS Mac OS X v10.6.8 or later Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported.
Product Information > Regulatory Information > Standards and Approvals Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://www.epson.
Product Information > Regulatory Information > Restrictions on Copying This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. This equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service. Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
Administrator Information Connecting the Printer to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Settings to Use the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Managing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361 Advanced Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator Information > Connecting the Printer to the Network > Before Making Network Connection Connecting the Printer to the Network You can connect the printer to the network in several ways. ❏ Connect by using advanced settings on the control panel. ❏ Connect by using the installer on the website or on the software disc. This section explains the procedure to connect the printer to the network using the printer's control panel.
Administrator Information > Connecting the Printer to the Network > Before Making Network Connection Divisions Items Note Port number information ❏ Port number to release Check the port number used by the printer and computer, then release the port that is blocked by a firewall, if necessary. See the following for the port number used by the printer. “Using Port for the Printer” on page 293 IP Address Assignment These are the following types of IP address assignment.
Administrator Information > Connecting the Printer to the Network > Connecting to the Network from the … When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, printer, and Internet (opposite server) on behalf of each of them. The opposite server communicates only to the proxy server.
Administrator Information > 8. Connecting the Printer to the Network > Connecting to the Network from the … Enter the IP address for the secondary DNS server. Confirm the value reflected on the previous screen. 9. Tap Start Setup. Setting the Proxy Server Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection.
Administrator Information > Settings to Use the Printer > Using the Print Functions Related Information & “Changing the Network Connection from Wi-Fi to Ethernet” on page 235 Connecting to the Wireless LAN (Wi-Fi) You can connect the printer to the wireless LAN (Wi-Fi) in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually.
Administrator Information > Settings to Use the Printer > Using the Print Functions Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏ You can print as long as the printer runs. Server / Client Connection Settings This is the connection that the server computer shares with the printer. To prohibit the connection without going through the server computer, you can enhance the security.
Administrator Information > 1. Settings to Use the Printer > Using the Print Functions Open the devices and printers screen. Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer. Select Add a local printer or network printer with manual settings, and then click Next. 4.
Administrator Information > Settings to Use the Printer > Using the Print Functions Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet. 6. Set the printer driver.
Administrator Information > Settings to Use the Printer > Using the Print Functions ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK. Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server. 1. Select Control Panel > View devices and printers on the print server. 2.
Administrator Information > Settings to Use the Printer > Using the Print Functions Setting the Paper Source Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2. Set each item. The displayed items may vary by the situation. ❏ Paper source name Display the target paper source name, such as paper tray, Cassette 1. ❏ Paper Size Select the paper size you want to set from the pull-down menu.
Administrator Information > 3. Settings to Use the Printer > Setting Up AirPrint Check the settings, and then click OK. Setting Universal Print Set when you print from external devices without using the printer driver. Some items are not displayed depending on the printing language of your printer. 1. Access Web Config and select the Print tab > Universal Print Settings. 2. Set each item. 3. Check the settings, and then click OK. Basic Items Explanation Top Offset(-30.0-30.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Items Explanation Require PIN Code when using IPP printing Select whether or not to require a PIN code when using IPP printing. If you select Yes, IPP print jobs without PIN codes are not saved in the printer. Enable AirPrint IPP, Bonjour, AirPrint (Scan service) are enabled, and IPP is established only with secure communication. Configuring a Mail Server Set the mail server from Web Config.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Mail Server Setting Items Items Authentication Method Authenticated Account Settings and Explanation Specify the authentication method for the printer to access the mail server. Off Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Items Sender's Email Address Settings and Explanation Enter the sender's email address such as the email address of the system administrator. This is used when authenticating, so enter a valid email address that is registered to the mail server. Enter between 0 and 255 characters in ASCII (0x20-0x7E) except for : ( ) < > [ ] ; ¥. A period "." cannot be the first character.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Messages SMTP server communication error. Check the following. - Network Settings Cause This message appears when ❏ The printer is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder Messages Cause SMTP server authentication failed. Change Authentication Method to SMTP-AUTH. This message appears when an authentication method mismatch occurs between a server and a client. The server supports SMTP AUTH. SMTP server authentication failed. Change Authentication Method to POP before SMTP. This message appears when an authentication method mismatch occurs between a server and a client.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 3. Click Advanced sharing settings, and then click network profiles. 4. Check whether Turn on file and printer sharing is selected on File and Printer Sharing. for the profile with (current profile) in the displayed If already selected, click Cancel and close the window. When you change the settings, click Save Changes and close the window.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name is exceeded, you may not be able to access it normally by the varied environment. 4.
Administrator Information > 5. Settings to Use the Printer > Setting a Shared Network Folder Click Advanced Sharing on the Sharing tab.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder. If it is not displayed, you can add it by clicking Edit. For more details, see Related Information.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of the same domain.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the desktop, and then name it "scan_folder".
Administrator Information > 5. Settings to Use the Printer > Setting a Shared Network Folder Click Advanced Sharing on the Sharing tab.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Administrator Information > 8. Click OK. 9. Select Security tab. Settings to Use the Printer > Setting a Shared Network Folder 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder. Add access permission, if necessary. You can add it by clicking Edit. For more details, see Related Information.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the printer's contact. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission.
Administrator Information > 3. Settings to Use the Printer > Setting a Shared Network Folder Click Edit.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name. Note: If you do not know the full name of the group or user, enter part of the name, and then click Check Names. The group names or user names that match part of the name are listed, and then you can select the full name from the list.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission. Using Microsoft Network Sharing When enabling it, the following are possible.
Administrator Information > Settings to Use the Printer > Making Contacts Available 5. Confirm the settings, and then click OK. 6. Enter the following on the computer's explorer, and then press the Enter key. Check whether there is a network folder and that you can access it. \\Printer's IP address Example : \\192.0.2.
Administrator Information > Settings to Use the Printer > Making Contacts Available Note: You can register the following types of destinations in the contacts list. You can register up to 100 entries in total. Note: Fax Destination for fax Email Destination for email You need to configure the email server settings beforehand.
Administrator Information > Settings to Use the Printer > Making Contacts Available 3. Enter Name and Index Word. 4. Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again. 5. Enter a value for each item, and then click Apply.
Administrator Information > Settings to Use the Printer > Making Contacts Available Items Settings and Explanation Email Email Address Enter between 1 and 255 characters using A-Z a-z 0-9 ! # $ % & ' * + - . / = ? ^ _ { | } ~ @. Network Folder (SMB) Save to \\“Folder path” Enter the location where the target folder is located between 1 and 253 characters in Unicode (UTF-8), omitting "\\". User Name Enter a user name to access a network folder in 30 characters or less in Unicode (UTF-8).
Administrator Information > Settings to Use the Printer > Making Contacts Available 5. Select the destination that you want to register to the group, and then click Select. 6. Enter a Name and Index Word. 7. Select whether or not you assign the registered group to the frequently used group. Note: Destinations can be registered to multiple groups. 8. Click Apply.
Administrator Information > 5. Settings to Use the Printer > Making Contacts Available Select frequently used contacts that you want to register, and then select OK. Note: ❏ To deselect a contact, tap it again. ❏ You can search for addresses from the contacts list. Enter the search keyword into the box on the top of the screen. 6. Select Close. Backing Up and Importing Contacts Using Web Config or other tools, you can back up and import contacts.
Administrator Information > 2. Settings to Use the Printer > Making Contacts Available Select one of the Contacts checkboxes. For example, if you select Contacts under the Scan/Copy category, the same checkbox under the Fax category is also selected. 3. Enter a password to encrypt the exported file. You need the password to import the file. Leave this blank if you do not want to encrypt the file. 4. Click Export.
Administrator Information > Settings to Use the Printer > Making Contacts Available ❏ Items except Security Information Export the SYLK format or csv format files. Select when you want to edit the information of the exported file. 7. Click Export. 8. Specify the place to save the file, select the file type, and then click Save. The completion message is displayed. 9. Click OK. Check that the file is saved to the specified place. Importing Contacts Import the contacts information from the file.
Administrator Information > Settings to Use the Printer > Preparing to Scan 11. Click Transmit. 12. Click OK on the confirmation message. The settings are sent to the printer. 13. On the sending completion screen, click OK. The printer's information is updated. Open the contacts from Web Config or printer's control panel, and then check that the contact is updated.
Administrator Information > Settings to Use the Printer > Making Fax Features Available Scanning From a Computer Install the software and check that the network scan service is enabled to scan via a network from the computer. Software to be installed ❏ Epson ScanSmart ❏ Epson Scan 2 (application required to use the scanner feature) Confirming that Network Scan is Enabled You can set the network scan service when you scan from a client computer over the network. The default setting is enabled. 1.
Administrator Information > Settings to Use the Printer > Making Fax Features Available & “Making the Printer Ready to Send and Receive Faxes” on page 350 & “Making Settings for the Printer's Fax Features According to Use” on page 352 & “Fax Settings” on page 280 & “Making Contacts Available” on page 337 & “User Settings” on page 290 & “Report Settings” on page 285 Connecting the Printer to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Publ
Administrator Information > Settings to Use the Printer > Making Fax Features Available Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the documentation provided with the modem or the adapter for more details.
Administrator Information > Settings to Use the Printer > Making Fax Features Available Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
Administrator Information > Settings to Use the Printer > Making Fax Features Available Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the printer's control panel. 4. Pick up the handset.
Administrator Information > Settings to Use the Printer > Making Fax Features Available Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard 1. Select Settings on the home screen on the printer's control panel, and then select General Settings > Fax Settings > Fax Setting Wizard. 2. Following the on-screen instructions, enter the sender name such as your company name, your fax number. Note: Your sender name and your fax number appear as the header for outgoing faxes. 3.
Administrator Information > Settings to Use the Printer > Making Fax Features Available & “Receive Mode:” on page 281 & “Making Settings to Receive Faxes Operating Only a Connected Phone” on page 353 & “Basic Settings” on page 280 Making Settings for the Printer's Fax Features According to Use You can configure the printer's fax features individually using the printer's control panel according to use. The settings made using Fax Setting Wizard can also be changed.
Administrator Information > Settings to Use the Printer > Making Fax Features Available Making Settings When You Connect a Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel.. 2. Select General Settings > Fax Settings > Basic Settings. 3. Set Receive Mode to Auto. 4.
Administrator Information > Settings to Use the Printer > Making Fax Features Available ❏ An external memory device You can set to convert received documents into PDF format and save them to an external memory device connected to the printer. ❏ A computer (PC-FAX reception) The above features can be used at the same time. If you use them at the same time, received documents are saved to the inbox, to an external memory device, and on a computer.
Administrator Information > Settings to Use the Printer > Making Fax Features Available c Important: Received documents are saved in the printer's memory temporarily before the documents are saved to the memory device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory device connected to the printer. The number of documents that have temporarily saved in the printer's memory is displayed on 1. on the printer's control panel.
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer 1. Access Web Config, click the Fax tab, and then click Send Settings. 2. Select Use for the PC to FAX Function. The default setting value of the PC to FAX Function is Use. To disable sending faxes from any computer, select Do Not Use. 3. Click OK. Making Save to Computer Setting to Receive Faxes You can receive faxes on a computer by using the FAX Utility.
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer 1. Access Web Config and select the Device Management tab > Control Panel. 2. Set up the following items as necessary. ❏ Language Select the displayed language on the control panel. ❏ Operation Timeout If you select ON, when you log in as the access control user or administrator, you are automatically logged out and go to the initial screen if there is no activity for a certain period of time.
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer Settings > General Settings > Basic Settings > Power Off Settings >Power Off If Disconnected 3. Click OK. Setting the Sound Make the sound settings when operating the control panel, printing, faxing and so on. Note: You can also set up from the printer’s control panel. Settings > General Settings > Basic Settings > Sounds 1. Access Web Config and select the Device Management tab > Sound. 2.
Administrator Information > 5. Settings to Use the Printer > Problems when Making Settings Click OK. Note: You can confirm the connection status with the time server on Time Server Status. Setting the Default Value for Scanning,Copying and Sending Faxes. (User Default Settings) You can set the default value for the functions. You can set the following functions. ❏ Scan to Network Folder/FTP ❏ Scan to Email ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy ❏ Fax 1.
Administrator Information > Settings to Use the Printer > Problems when Making Settings ❏ Initializing the settings If the settings and communication status show no problem, the problems may be solved by disabling or initializing the network settings of the printer, and then setting up again. Cannot Access Web Config The IP address is not assigned to the printer. A valid IP address may not be assigned to the printer. Configure the IP address using the printer’s control panel.
Administrator Information > Managing the Printer > Disabling the External Interface ❏ Mac OS: Select System Preferences > Network > Advanced > Proxies, and then register the local address for Bypass proxy settings for these Hosts & Domains. Example: 192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0 192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.
Administrator Information > Managing the Printer > Backing Up the Settings ❏ PC Connection via USB If the driver was installed on the computer Connect the printer to the computer using a USB cable, and then confirm that the printer does not print and scan. If the driver was not installed on the computer Windows: Open the device manager and keep it, connect the printer to the computer using a USB cable, and then confirm that the device manager's display contents stays unchanged.
Administrator Information > Managing the Printer > Backing Up the Settings 1. Access Web Config, and then select the Device Management tab > Export and Import Setting Value > Export. 2. Select the settings that you want to export. Select the settings you want to export. If you select the parent category, subcategories are also selected. However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so on) cannot be selected. 3.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Advanced Security Settings This section explains advanced security features. Security Settings and Prevention of Danger When a printer is connected to a network, you can access it from a remote location. In addition, many people can share the printer, which is helpful in improving operational efficiency and convenience. However, risks such as illegal access, illegal use, and tampering with data are increased.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Controlling protocols Configure the protocol settings. 1. Access Web Config and then select the Network Security tab > Protocol. 2. Configure each item. 3. Click Next. 4. Click OK. The settings are applied to the printer.
Administrator Information > Advanced Security Settings > Controlling Using Protocols & “Protocol Setting Items” on page 366 Protocol Setting Items Bonjour Settings Items Setting value and Description Use Bonjour Select this to search for or use devices through Bonjour. Bonjour Name Displays the Bonjour name. Bonjour Service Name Displays the Bonjour service name. Location Displays the Bonjour location name. Top Priority Protocol Select the top priority protocol for Bonjour print.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Items Setting value and Description Enable LLMNR Select this to enable LLMNR. You can use name resolution without NetBIOS even if you cannot use DNS. LPR Settings Items Setting value and Description Allow LPR Port Printing Select to allow printing from the LPR port. Printing Timeout (sec) Enter the timeout value for LPR printing between 0 to 3,600 seconds. If you do not want to timeout, enter 0.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Setting value and Description Community Name (Read Only) Enter 0 to 32 ASCII (0x20 to 0x7E) characters. Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters. SNMPv3 Settings Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked. User Name Enter between 1 and 32 characters using 1 byte characters.
Administrator Information > Advanced Security Settings > Using a Digital Certificate ❏ CA Certificate This is a certificate that is in chain of the CA-signed Certificate, also called the intermediate CA certificate. It is used by the web browser to validate the path of the printer's certificate when accessing the server of the other party or Web Config. For the CA Certificate, set when to validate the path of server certificate accessing from the printer.
Administrator Information > Advanced Security Settings > Using a Digital Certificate 5. Select the Network Security tab > SSL/TLS > Certificate. 6. Click one of the download buttons of CSR according to a specified format by each certificate authority to download a CSR to a computer. c Important: Do not generate a CSR again. If you do so, you may not be able to import an issued CA-signed Certificate. 7. Send the CSR to a certificate authority and obtain a CA-signed Certificate.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Importing a CA-signed Certificate c Important: ❏ Make sure that the printer’s date and time is set correctly. ❏ If you obtain a certificate using a CSR created from Web Config, you can import a certificate one time. 1. Access Web Config and then select the Network Security tab > SSL/TLS > Certificate. 2. Click Import A certificate importing page is opened. 3. Enter a value for each item.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Settings and Explanation Password If the file format is Certificate with Private Key (PKCS#12), enter the password for encrypting the private key that is set when you obtain the certificate. CA Certificate 1 If your certificate’s format is Certificate (PEM/DER), import a certificate of a certificate authority that issues a CA-signed Certificate used as server certificate. Specify a file if you need.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Common name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123 4. Specify a validity period for the certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: You can check the certificate information from Network Security tab > SSL/TLS > Certificate > Self-signed Certificate and click Confirm.
Administrator Information > Advanced Security Settings > SSL/TLS Communication with the Printer 3. Confirm that you want to delete the certificate in the message displayed. 4. Click Reboot Network, and then check that the deleted CA Certificate is not listed on the updated screen.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security ❏ CA-signed Certificate If you obtain and import a CA-signed certificate in advance, you can specify this. 3. Click Next. A confirmation message is displayed. 4. Click OK. The printer is updated.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security CA-signed Certificate is more than 5KB. You cannot import a CA-signed Certificate that is more than 5KB. The password for importing the certificate is incorrect. Enter the correct password. If you forget the password, you cannot import the certificate. Re-obtain the CA-signed Certificate.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Warning Relating to a Digital Certificate Appears Messages Enter a Server Certificate. Cause/What to do Cause: You have not selected a file to import. What to do: Select a file and click Import. CA Certificate 1 is not entered. Cause: CA certificate 1 is not entered and only CA certificate 2 is entered. What to do: Import CA certificate 1 first. Invalid value below.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Cannot use the Server Certificates that include more than three CA certificates. Cause/What to do Cause: The certificate file in PKCS#12 format contains more than 3 CA certificates. What to do: Import each certificate as converting from PKCS#12 format to PEM format, or import the certificate file in PKCS#12 format that contains up to 2 CA certificates. The certificate has expired.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Related Information & “Importing a CA-signed Certificate” on page 371 & “Deleting a CA-signed Certificate” on page 372 379
Where to Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Get Help > Contacting Epson Support > Help for Users in Europe Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
Where to Get Help > Contacting Epson Support > Help for Users in New Zealand Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages.
Where to Get Help > Contacting Epson Support > Help for Users in New Zealand Transportation of Product Epson recommends retaining product packaging for future transportation.
