WF-3820 Series User's Guide
Contents WF-3820 Series User's Guide ................................................................................................................... 15 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ...........................
Using AirPrint .................................................................................................................................... Setting Up Printing on a Chromebook ................................................................................................ Android Printing Using the Epson Print Enabler ................................................................................ Using Fire OS Printing ................................................................................
Selecting the Paper Settings for Each Source - Control Panel ........................................................... Paper Type Settings - Control Panel ............................................................................................. Selecting the Default Paper Source Settings...................................................................................... Paper Source Settings Options .....................................................................................................
Changing Automatic Update Options .......................................................................................... Printing with the Built-in Epson Driver - Windows 10 S..................................................................... Selecting Print Settings - Windows 10 S...................................................................................... Printing on a Mac .......................................................................................................................
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 159 Starting a Scan from a Scanning Program................................................................................... 161 Starting a Scan from a Smart Device........................................................................................... 163 Scanning a Document in Epson ScanSmart.....................................................................................
Security Settings - Fax ............................................................................................................ Setting Up the Fax Utility - Windows............................................................................................ Setting Up Fax Features Using the Fax Utility - Mac ................................................................... Setting Up Contacts and Contact Groups.........................................................................................
Printing TIFF Files ...................................................................................................................... Print Setting Options - Device Mode............................................................................................ Transferring Files on a USB Device ................................................................................................. Setting Up File Sharing for File Transfers from Your Computer...................................................
Transporting Your Product ............................................................................................................... 274 Solving Problems .................................................................................................................................... Viewing the Help Screen .................................................................................................................. Checking for Software Updates....................................................
Printing is Slow ............................................................................................................................ 309 Solving Page Layout and Content Problems .................................................................................... 311 Inverted Image............................................................................................................................. 311 Too Many Copies Print ......................................................................
Cannot Send or Receive Faxes ................................................................................................... 329 Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 331 Fax Memory Full Error Appears................................................................................................... 331 Sent Fax Quality is Poor ..............................................................................................................
General Product Safety Instructions ............................................................................................ 352 Ink Cartridge Safety Instructions.................................................................................................. 354 LCD Screen Safety Instructions................................................................................................... 355 Wireless Connection Safety Instructions .....................................................................
WF-3820 Series User's Guide Welcome to the WF-3820 Series User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 power button and light 2 supply status button 3 network status button 4 sound button 5 preset button 6 received fax light 7 home button 8 9 LCD screen help button The LCD Screen Status Icon Information Navigating the LCD Screen Parent topic: Using the Control Panel 17
The LCD Screen 1 Select to show the Supply Status screen 2 Displays the network connection status. Select to set up network connections. 3 Select to change sound settings 4 Select to list available presets 5 Select to display the Fax Data Information screen 6 Displays various settings and functions. Swipe to the left to see additional options. 7 Scrolls the screen to the right.
1 Returns to the previous screen 2 Select a tab to display additional settings 3 Displays the list of settings 4 Performs the selected action Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document.
Icons Description Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection.
To change a setting, tap anywhere on the setting. To enter a value in a field, tap the field to display the on-screen keyboard.
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select • To enter a space, select . .
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour.
1. Press the 2. Press the home button, if necessary. preset button. You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register.
You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by pressing the preset name from the list.
Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language.
3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press the – or + icons to increase or decrease the sound. 9. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions.
3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. 1. Press the home button, if necessary. 2.
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable.
Product Parts Locations See these sections to identify the parts on your product.
6 Paper cassette 1 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 33
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 34
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 35
Product Parts - Back 1 Maintenance box cover 2 Rear cover 3 LAN port 4 USB port 5 AC inlet 6 LINE port 7 EXT port Parent topic: Product Parts Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges.
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function. • Windows: Your printer software automatically checks for updates.
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. 6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK. 7. Select OK. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1.
You see a screen like this: 4. Select Basic Settings. 5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Using Epson Email Print Using the Epson Smart Panel Mobile App Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Related tasks Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing Setting Up Epson Connect Services If you did not activate your product's email address fo
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address.
Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically. 1. Connect your product to your network. See the link below. 2.
Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Connect your product to your wireless network. See the link below. 2. Visit epson.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen. Note: If you do not see your product, tap All Printers and select your product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products.
3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature. Now you are ready to print with your voice and your Epson product.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings.
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, press . • To delete the previous character, press . • To enter numbers and symbols, press . • To enter a space, press . 8. Press OK when you finish entering your password. 9.
Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the 2. Press the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again.
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
Note: If you don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print.
Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E-5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E-9 Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again.
You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings.
8. Select one of the options shown above, then select the settings you want to use. Contact your email provider if necessary to confirm the authentication method for the email server. Note: You may need to try more than one authentication method, as some email providers have more than one way to access their servers. 9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select Connection Check to verify the connection to the email server.
Setting name Available options Description SMTP Server Port — Number Lets you enter the port number of the SMTP server. The default port is 25. Secure Connection Selects the encryption protocol used by the email server. Used with the SMTP AUTH or Off authentication methods. None STARTTLS SSL/TLS Certificate Validation Enable POP3 Server Address — Disable POP3 Server Port — Number Determines whether the CA Certificate is validated. You must import a CA certificate to use this setting.
1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options.
9. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
• To load envelopes, select Load Envelope. • To load photo paper, select Load Photo Paper. Always follow these paper loading guidelines: • Do not remove or insert the paper cassette during printing. • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
• When loading paper longer than the cassette, select User-Defined as the paper size setting. Make sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected. Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Parent topic: Loading Paper Related references Paper Specifications Paper Loading Capacity See the table here for the loading capacity of the paper cassettes.
Paper type Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches (216 × 330 mm), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.1 × 5.
Paper type Loading capacity Card Stock Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches (216 × 330 mm), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.1 × 5.8 inches [105 × 148 mm]) size: 50 sheets User defined paper size from 8.5 × 11 inches (216 × 297 mm) to 8.
Double-sided Printing Capacity Paper type Size Double-sided Printing Capacity Auto Manual Plain paper Letter (8.5 × 11 inches Up to the arrow mark [216 × 279 mm]), A4 (8.3 × 11.7 Copier paper inches [210 × 297 mm]), Executive Letterhead paper (7.25 × 10.5 inches [184 × 267 mm]) 30 sheets Recycled paper 30 sheets Legal (8.5 × 14 inches — [216 × 356 mm])8.5 × 13 inches Colored paper (216 × 330 mm)Oficio 9 (8.46 × 12.4 Pre-printed inches [215 × 315 mm]), Mexicopaper Oficio (8.5 × 13.
Paper type Epson Premium Presentation Paper Matte Size Double-sided Printing Capacity Letter (8.
Paper type Size Double-sided Printing Capacity Auto Card Stock Envelopes Manual Letter (8.5 × 11 inches 50 [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]) 10 sheets Legal (8.5 × 14 inches — [216 × 356 mm])8.5 × 13 inches (216 × 330 mm)Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), MexicoOficio (8.5 × 13.4 inches [216 × 340 mm])Half Letter (5.5 × 8.5 inches [140 × 216 mm])A6 (4.1 × 5.
• Epson Bright White Premium Paper* • Epson Bright White Pro Paper* • Epson Multipurpose Plus Paper* • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Presentation Paper Matte* • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Brochure & Flyer Paper Matte Double-sided * These paper types may scuff the print head, resulting in smeared printouts.
Paper Type Size Part number Sheet count Epson Bright White Premium Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450218-4 500 Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450217-4 500 Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 356 mm]) S041067 100 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.
Paper Type Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy S042181 60 S042174 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches [216 × 279 mm]) S042182 25 S042175 50 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.
For this paper Select this paper Type or Media Type setting Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Paper Matte Note: The settings listed here are available only when printing from your computer; they do not apply t
Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Envelopes Envelope Thick paper Card Stock Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem.
You see a screen like this: 3. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 4. Select the Paper Source Settings options you want to use. 5. When you are finished, press the home button to exit.
Paper Source Settings option Available settings Description Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Off Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note: If this setting is disabled, you cannot print over AirPrint.
Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Settings option Available settings Description Top Offset — Adjust the top or left margin — Adjust the top or left margin of the back page when printing double-sided. Check Paper Width On Off Select On to check the paper width before printing.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Note: To view animated instructions on how to place originals in the ADF, press the select How To > Place Originals > ADF. help button and Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Open the ADF document support. 2. Slide the ADF edge guide outward.
3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
5. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Faxing Scanning ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 17 to 24 lb (64 to 90 g/m²) Approximately 35 sheets A4 (8.3 × 11.
• Originals containing staples or paper clips • Originals with labels, stickers, or sticky notes • Thermal paper • Originals with carbon paper backing • Originals that are bound • Transparencies • Irregularly-cut or angled originals Parent topic: Placing Originals in the Automatic Document Feeder 92
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1.
5. To print more than one copy, select Copies and use the displayed keypad to enter the number of copies. 6. Change any of the displayed settings as necessary. 7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Press the preset button to save your copy settings. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel.
Copying option Available settings Description Density selector Varying levels Adjusts the lightness or darkness of copies Copying option Available settings Description Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources. Reduce/Enlarge 100% Select the value and enter a value between 25% and 400% to reduce or enlarge the original.
Copying option Available settings Description Finishing Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Readable Direction Specifies the orientation of your originals Left Direction Readable Direction: Orientation (Original) Left Direction: 96
Copying option Available settings Description Image Quality Contrast : Adjusts the difference between the light and dark sections of the original: Saturation Adjusts the vividness of the colors Red Balance Adjusts the density of each color Green Balance Blue Balance Sharpness Adjusts the outline of the image Hue Regulation Adjusts the color tone of skin. Select + to increase the green hue (cool), or - to increase the red hue (warm).
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 6.
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 10.
Standard For everyday text and image printing. High For photos and graphics with high print quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK.
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5.
Locked Setting Options Select the options you want to use for any locked print settings.
Setting Options Description All Document Settings — Lets you lock all print settings Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 2. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
4. Click the Advanced button. You see a window like this: 5. Select the size of the paper you loaded as the Paper Size setting. 6. To print multiple copies, select or enter the number as the Copy Count setting. 7. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 8. Click OK. You return to the printing preferences window.
9. Select the Layout tab. 10. Select the orientation of your document as the Orientation setting.
11. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select the Borderless checkbox if you want to print a borderless photo.
Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print.
Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2. Select the orientation of your document or photo as shown in the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To print on both sides of each page, select a setting from the Two-Sided pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management.
Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK.
Permit temporary black printing Allows you to print using black ink when color ink is expended. Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos.
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock.
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume. • To pause printing for all queued print jobs, click Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels.
Cancelling Printing Using the Product If you need to cancel printing, select Cancel, then select Cancel again to confirm.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
You see a screen like this: 5. Select one of the following Scan to options: • Network Folder/FTP saves your scan file to a pre-defined folder on a network computer or FTP server. To use this feature, you must first create a shared network folder or obtain the FTP site address, and optionally register the location to your product's contact list. • Email lets you send scanned files through a pre-configured email server. • Computer lets you scan to a connected computer using your saved scan settings.
Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Entering Characters on the LCD Screen Using Presets Related topics Setting Up and Scanning to a Network Folder or FTP Server Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email.
4. Select Email. Note: If you have not configured an email server, you are prompted to setup the server. Select Proceed to open the server settings screen or select Done to continue. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK. • Select History to choose an email address from your recent scan history. 6. Select Scan Settings.
Related references Control Panel Scanning Options Related tasks Configuring Email Server Settings Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product's control panel. The computer must be connected using a USB cable or connected to the same network as your product. You can save the scanned file as a JPEG or PDF file.
4. Select Computer. You see a screen like this: 5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not listed, select Search Again.) • If you computer is connected to your product using a USB cable, select USB Connection. 7.
Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 and Windows 8.x). Before you set up a WSD port, make sure you installed your product software, and connected your product and computer to the same network. 1. Turn on your product. 2.
Related topics Placing Originals on the Product Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home icon, if necessary. 3. Select Scan. You see a screen like this: 4. Press the right arrow icon and select Cloud. 5.
Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related references Control Panel Scanning Options Related topics Placing Originals on the Product Scanning to a Memory Device You can scan an original and save the scanned image to a memory card or external USB device. 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2.
9. On the Scan tab, press the Save icon to start scanning. Your product scans your original and saves the scanned file to the memory card or USB device. Parent topic: Starting a Scan Using the Product Control Panel Related references Control Panel Scanning Options Related topics Placing Originals on the Product Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description File Format JPEG Select for photos. You can also select the Compression Ratio. PDF (Single Page) Select for documents. You can also select the Compression Ratio and PDF Settings. PDF (Multi-Page) PDF/A (Single Page) PDF/A (Multi-Page) TIFF (Single Page) TIFF (Multi Page) Resolution Scan Area Select for scanned files that you can print from a device. Multi Page TIFF documents are scanned in black and white.
Scan to setting Available options Description Remove Shadow On Off Erases the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper On Erases the binding holes on a document Remove Punch Holes Off Subject — Lets you enter a subject for your email Attached File Max Size Various sizes Lets you select the maximum file size that can be attached to an email File Name — Lets you enter a prefix, the date, and the t
First make sure you connected your product and computer to the same network. Note: If you are running a Home version of the Windows operating system, you cannot create a shared folder on your Windows desktop or in the Documents or Pictures folder unless you have created a Home Group Configuration for sharing. You can, however, create a shared folder in the root of the C: drive on your system.
5. Right-click the folder you created and select Properties. 6. On the General tab, deselect the Read-only checkbox to allow users to access the folder over the network. 7. Select the Sharing tab and click the Advanced Sharing button. Note: You need to be logged into Windows as an administrator to select the Advanced Sharing button. 8. On the Advanced Sharing screen, select the Share this folder checkbox. 9.
3. Select Contacts > Add Entry. 4. Select Add Contact, if necessary. 5. Select the number you want to use for the contact you are adding. 6. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK. 7. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 8.
Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser. 1. Start Internet Explorer on a computer that is using the same network as your product. 2.
Related tasks Scanning to a Network Folder or FTP Server Printing a Network Status Sheet Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder on your computer or on an FTP server using your product's control panel. You can either enter the folder path directly on the product's control panel or select a folder from the Contacts list. Note: Make sure the date and time are set correctly before using this feature. 1. Place your original on the product for scanning.
You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location from the Contacts list. • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and press OK. Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host_name\folder • FTP: ftp://host_name/folder_name • For
11. Select Save. Your product scans your original and saves it in the selected location.
You see an Epson Scan 2 window like this: 160
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 162
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. 2. Place your original on the product for scanning. 3. Open the Epson Smart Panel app and select a scan menu on the home screen. 4.
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN.
The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. • Select Rotate Right to rotate each scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6.
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. • Select the folder on your computer in which to save the file. 4. Click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language.
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the document. • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats.
1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox. • The document type and scan date for the file name are automatically detected. You can change them as necessary.
Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection. 1. On the main screen, click Change. You see a screen like this: 2.
Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings.
You see a screen like this: 3. Change the settings as necessary and click Save.
Additional Scanning Settings - Advanced Settings Tab Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button.
You see a screen like this: 2. Click the Save Settings tab.
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved.
Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images Setting Options Description Image Quality Options — Sets a compression level by moving a slider or entering a value. File size increases when high resolution is selected. Encoding (Windows only) Standard Images load from top to bottom in a web browser.
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. Click the Customize Actions tab.
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features.
You see this window: 181
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 5. Select the image type of your original and how you want it scanned as the Image Type setting. 6.
• If you're scanning in Photo Mode, select the Color Management and Thumbnail Options settings as necessary. 12. Click the Advanced Settings tab and select any settings that you want to use. 13. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 15.
Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
5. If you are using the ADF, reload the ejected original. 6. Select Searchable PDF as the Image Format setting. 7. Select Options from the Image Format list. You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13.
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data. Note: Your product may look different from the illustrations in this guide, but the instructions are the same.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard. You see a screen like this: 3. Make sure a phone line is connected and select Proceed. 4. Use the displayed keyboard to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when finished. 5. Use the numeric keypad to enter your fax number, up to 20 characters. Select OK when finished.
7. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 9. (Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.) 8. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually.
You see a screen like this: 3. Set the switch to Use to activate the setting. 4. Select Access Code. 5. Use the numeric keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.
You see a screen like this: 5. Select the group of settings you want to change. Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
Setting Options Description ECM On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode (ECM); color faxes cannot be sent or received On Automatically dials the number you enter for faxing when the product detects a dial tone Off Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter).
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to answer a call. Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product (if Receive Mode is set to Auto). When you select On, you must also set a Start Code.
Setting Options Description Save to Inbox Save to Inbox Saves received faxes in the product's inbox Options when memory is full Selects an action to perform when you receive an incoming fax and the inbox is full Inbox Password Settings Sets a password for the inbox. You cannot set a password if you selected Receive and print faxes for the Options when memory is full setting.
Setting Options Description 2-Sided On Select On to print incoming faxes double sided. You can also select the Binding Margin. Off Print Start Timing Collation Stack All Pages Received Select to print incoming faxes after the product receives all of the pages of the document First Page Received Select to print incoming faxes as soon as the product receives the first page of the document On Select On to print incoming faxes so that the pages are stacked in the correct page order.
Setting Options Description Attach Fax Image to Report Off Does not include an image on the Transmission Report On(Large Image) Prints a Transmission Report that includes the upper part of the first page of the sent document On(Small Image) Prints a Transmission Report that includes a reduced size of the entire first page of the sent document Simple Prints a simple fax report Detail Prints a fax report that includes error codes Report Format Parent topic: Selecting Advanced Fax Settings Secur
Setting Up the Fax Utility - Windows You can set up the FAX Utility for Windows for use with your product. Note: Before using the FAX Utility for Windows, make sure you have set up the fax features on your product using the product control panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Related tasks Receiving Faxes Manually Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 100 contacts and contact groups combined. 1.
You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad to enter the fax number, and select OK. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, and change the contact information as necessary. Select OK when finished. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients. Note: You can create up to 100 contacts and contact groups combined.
You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select each contact you want to include in your group. Note: To display the contacts in alphabetical order, select Name Order Display. A check mark appears next to each selected contact. 11. Select Close when finished. 12. Select OK to save the entry.
4. Select the icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation screen. • To edit the group, select Edit and change the group name or contacts included as necessary. Select OK when finished. Parent topic: Setting Up Contacts Using the Product Control Panel Sending Faxes See these sections to send faxes using your product.
Fax Sending Options Sending a Fax at a Specified Time Parent topic: Sending Faxes Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: Depending on the product's available memory, you can fax up to 100 pages at a time, including a cover sheet.
Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select – to insert a pause symbol (–). • Select from the contact list: Select Contacts to display the contact list.
Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Photo Density Varying levels available Select from various density levels Remove Background Auto Automatically removes any background color on scanned images Varying levels available Lets you select from various levels of background color adjustment Sharpness Varying levels available Lets you enhance the outline of the scanned image ADF Continuous Scan Off Select On to have
Setting Options Description Add Sender Information Off Includes a header, your phone number, or a destination list in the selected location on your outgoing faxes Outside of Image Inside of Image Transmission Report Print on Error Selects when or if to print transmission reports Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. You can only schedule one fax at a time.
4. Enter a fax number or select a number from the Contacts or Recent list. 5. Select the Fax Settings tab. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the numeric keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9. Select the Recipient tab and select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the specified time.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax.
3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering the destination fax number. 4. Select Fax on the LCD screen. 5. Select the Fax Settings tab and select any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6.
Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product).
6. Select the icon to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
6. Enter the fax number you expect to receive the fax from. 7. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox can hold up to 100 documents but can vary depending on the file size of the documents. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. 3.
2. Press the home button, if necessary. 3. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. You see a screen like this: 4. Select Save to Memory Device 5. Select Yes to save the fax or Yes and Print to save and print the fax. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the home button, if necessary. 2. Select Fax.
You see a screen like this: 3. Select the icon. 4. Select Transmission Log and select the fax job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the received fax light is flashing, received faxes have been temporarily saved to the product's memory. Parent topic: Faxing Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax.
You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling. You can use the Fax Settings > Transmission Report setting to print the report automatically. Fax Log View or print a report on recent fax transmissions.
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product.
Related tasks Disconnecting a USB Device USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the Exif version 2.31 standard taken by digital cameras with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard TIFF 6.
Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF Files Print Setting Options - Device Mode Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select JPEG.
Printing TIFF Files You can select and print TIFF files from a USB flash drive. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select TIFF. You see a list of the available files. 4. Select the file you want to print. You see information about the file. 5. To change the print settings, select Settings and Print and select the necessary settings. 6. Select To Check Printing and select the necessary settings. 7.
Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image 20-up Prints 20 images on one page Index Prints thumbnail images with file information On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Standard Provides good quality for most prints Best Provides the highest quality for special prints Date Various da
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product.
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
• Mac with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon. 4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
• Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink cartridges with their bottoms down. Do not store cartridges upside down. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability.
Ink Consumption • This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer. However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance.
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 2. For more information, select Print Supply Status Sheet.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. Note: You can continue printing while the low ink message is displayed. Replace the ink cartridges when required. 1. In the Apple menu or the Dock, select System Preferences.
3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Maintenance box part number: T6715 Note: For best printing results, use up a cartridge within 6 months of opening the package. Ink color Part number Standard-capacity High-capacity Black 822 822XL Cyan 822 822XL Magenta 822 822XL Yellow 822 822XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
2. Lift up the scanner unit until it clicks. The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2. Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable inside the printer.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit, and select Completed on the LCD screen if necessary. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds. When you see a confirmation message on the screen, ink charging is finished.
Caution: Never turn off the product while the power light is flashing or you will waste ink. If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit and press the ink cartridge down until it clicks into place. When you're finished, select OK. If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
1. Click Cancel or Cancel Print to cancel your print job. Note: If the message screen appears on another computer on a network, you may need to cancel the print job using the product control panel. 2. Load plain paper or an envelope in your product. 3. Access the print settings in your print application. 4. Click the Main tab and make sure Borderless is not selected. 5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8.
You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Press the tab on the maintenance box cover and remove it. 4. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Start. The nozzle pattern prints.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. 5. Select Print Head Cleaning.
7. Select Check. 8. Select Print to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1.
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson.
5. Select Print Head Alignment . 6. Select one of the following options: • Ruled Line Alignment if vertical lines in your printout are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8.
Related tasks Loading Paper in the Cassette Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Quality Adjustment. 5. Follow the on-screen instructions to print an alignment sheet.
• Select the number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1.
Checking the Number of Sheets on the LCD Screen You can view the number of sheets of paper that have fed through the product on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > Print Counter to view the number of prints (In Total, B&W and Color). 3. Select Print Sheet > Print if you want to print a record of the number of printed pages.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the product. 2. Unplug the power cord. 3.
5. Open the document cover.
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover.
8. Open the ADF cover.
9. Use a soft, moist cloth to clean the rollers and the interior of the ADF. Caution: Using a dry cloth may damage the surface of the rollers. Do not use the ADF until the rollers are dry. 10. Clean the outer case and control panel with a soft, clean, and damp cloth. If there are stubborn stains, use a damp cloth with a mild detergent.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light to go out, then unplug the power cable. 3.
8. Secure the ink cartridge holder to the case with tape. 9. Lower the scanner unit. 10. Lower the control panel. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
You see this screen: 2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges.
You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.
LCD screen message Condition/solution Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation. AirPrint is not available when the Paper Setup Auto Display setting is disabled. Change the Paper Setup Auto Display setting to On. No dial tone is detected. Make sure the phone cable is connected correctly and the phone line works.
LCD screen message Condition/solution DNS error. Check DNS settings. A communication error during scanning to a shared folder over a network has occurred. Try the following: • Make sure the computer you are scanning to is turned on and not in sleep mode. • Temporarily disable the computer's firewall and security software, then try saving a scan over the network again. If successful, check your security software settings.
LCD screen message Condition/solution Communication error. Check the Wi- A wireless communication error during scanning to a shared Fi/network connection. folder over a network has occurred. Try the following: • Make sure the path to the shared folder matches the path registered to your product's contacts list. • Make sure you enabled access rights to the shared folder in the folder Properties when you created the shared folder.
Connecting a Telephone or Answering Machine Checking for Software Updates Creating a Shared Network Folder Accessing the Web Config Utility Related topics Solving Paper Problems Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. 5. Select Print Head Nozzle Check.
7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head.
You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.
Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off your product, unplug the power cord, plug the power cord back in, then turn your product on and off again using the power button.
Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
• Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network. • If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: Uninstall your product software. 3. Restart your router following the instructions in your router documentation.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, cordless phone, or large metal object, such as a filing cabinet. Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.
Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot scan over a network, try these solutions: • Make sure the computer and product are connected to the same network (or network segment/VLAN). • Move the product and computer or smart device closer to the router or access point. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it.
• If the product and computer cannot communicate and are connected to the same network (or network segment/VLAN), the privacy separator on your router must be disabled. Follow the instructions in your router documentation to disable the privacy separator.
• Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal.
Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • Make sure the paper size and type settings match the size and type of paper you loaded.
Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. Note: Your product may look different than the one shown, but the steps are the same unless otherwise noted. 1. Cancel the print job, if necessary. 2. Pull out the paper cassette.
3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
2. Squeeze the tabs and open the rear cover. 3. Carefully remove any jammed paper from inside the product.
4. Carefully remove any jammed paper from the duplexer. 5. Close the rear cover.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1.
4. Carefully remove any jammed pages from beneath the ADF. 5. Close the ADF cover, then raise the document cover.
6. Carefully remove any jammed pages.
7. Lower the document cover.
8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Related tasks Placing Originals in the Automatic Document Feeder Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper falls from the output tray, extend the paper stopper. • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper.
• Make sure the interface specifications match the specifications for the printer and the computer. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • If your computer is connected using a USB cable, try a different USB port on your computer or a different cable. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints.
Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
3. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Related tasks Removing and Installing Ink Cartridges Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
• Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap • Windows: Select Printing preferences, click the More Options tab, and make sure the Bidirectional printing setting is enabled. • Mac: Select System Preferences, select Printers & Scanners, and select your product.
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software.
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover.
• Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in the Cassette Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Print Head Cleaning Related references Paper or Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Loading Paper in the Cassette Related topics Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your
• Do not press too hard on the original or the document cover when you are scanning originals on the scanner glass. • Clean the scanner glass. • Clean the ADF. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product.
Print Head Cleaning Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Loading Paper in the Cassette Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Grayscale setting is not selected in your printer software.
Related tasks Selecting Basic Print Settings - Mac Managing Color - Mac Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product.
Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. • If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. • If you are scanning with the ADF, check that the document cover and ADF cover are closed.
• In the Epson Scan 2 window, click the icon. On the Scan tab, make sure Quiet Mode is disabled. Note: Quiet Mode is not available on all products.
3. Click your network name. 4. Make sure Find devices and content is set to On. Select this setting when connected to a private network so you can save a scan to a shared folder. If you select Off, you cannot save your scan to a shared folder on a private network. Windows 8.0: 1. At the Start screen, type Settings to automatically search the system. 2. Select Settings when it appears and type Network into the search field. 3.
Characters are Not Recognized During Conversion to Editable Text (OCR) Scanned Characters are Blurry Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Streaks Appear in All Scanned Images Scanned Image Edges are Cropped Parent topic: Solving Problems Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions: Image is Distorted or Blurry • Make sure your original is not wrinkled or warped.
Back of Original Image Appears in Scanned Image • Place a piece of black paper on the back of the original and scan it again. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • Select the Advanced Settings tab and adjust the Brightness setting. • If the Image Type is set to Black & White, select Text Enhancement.
Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass.
• Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original. • On the Main Settings tab, set the Resolution between 200 and 600 dpi. • On the Advanced Settings tab, select Text Enhancement and choose a setting. Note: The Text Enhancement setting depends on the selected Image Type.
Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting on the Advanced Settings tab. • Select a lower Resolution setting. • Place the original at a slightly different angle.
Fax Memory Full Error Appears Sent Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax Quality is Poor Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • Use Check Fax Connection on the control panel (Settings > General Settings > Fax Settings > Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report.
• The data being sent may be too large. Try faxing the originals in batches or by using a connected phone. If you are faxing in monochrome, enable the Direct Send setting (Fax > Fax Settings > Fax Send Settings). • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your service provider for assistance.
Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Saving and Viewing Received Faxes Loading Paper in the Cassette Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual.
Note: Make sure the USB device has enough available memory and is not write protected. • If the memory is full, try the following: • Send a monochrome fax using the direct sending feature • Send your faxes in smaller batches • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax.
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you notice size problems in a copied, scanned, or faxed image, turn off the Original Size Auto Detection (Glass) setting in the Settings > General Settings > Basic Settings menu. Make sure the product is out of direct sunlight. • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel.
Related tasks Saving and Viewing Received Faxes Saving Faxes to an External USB Device Solving USB Device Problems Check these solutions if you have problems using USB devices with your product.
• Make sure the device is not write-protected. • Make sure the device has enough available space. • Make sure memory devices are enabled on your product. • Make sure the device is compatible with the product.
Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Close any open programs or applications. 3. Disconnect any interface cables. 4. Do one of the following: • Windows 10: Click and select (Settings) > Apps or System > Apps & features. Then select the program you want to uninstall and select Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features.
• Windows 8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click Uninstall/Change. 8. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.15.x • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8 × 10 inches (203 × 254 mm) 8.5 × 13 inches (216 × 330 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Half Letter (5.5 × 8.
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 mm) minimum 3 Reduced print quality area/bottom: 1.
1 Reduced print quality area/top: 1.97 inches (50 mm) minimum 2 Reduced print quality area/bottom: 1.89 inches (48 mm) minimum Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.12 inch (3 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.
Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.
Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm × 15.4 lines per mm) Ultra Fine: 406 pixels per inch × 392 lines per inch (16 pixels per mm × 15.4 lines per mm) Photo: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.
Temperature Storage: -22 to 104 °F (-30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (-16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Stored: 9.8 inches (249 mm) Printing: 9.8 inches (249 mm) Width Stored: 14.9 inches (379 mm) Printing: 19.
Rated current 0.5 to 0.3 A Power consumption Standalone copying: 17 W (ISO/IEC24712) Ready mode: 6.2 W Sleep mode: 1.2 W Power off mode: 0.
Multi-card reader 2TB Formatted in FAT, FAT32, or exFAT. Note: Only insert one memory card into the multi-card reader. Multi-card readers with more than one card inserted are not supported. Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers)* Hi-Speed USB (for Mass storage class for external storage) *: USB 3.0 cables are not supported. Note: Epson cannot guarantee the operation of externally connected devices.
Wi-Fi channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11 5 GHz (U.S. and Canada)*: W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/132/136/140) W58 (149/153/157/161/165) Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11 5 GHz (U.S. and Canada)*: W52 (36/40/44/48) W58 (149/153/157/161/165) Maximum radio-frequency power transmitted 20 dBm (EIRP) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.
Frequency range W52 W53 W56 W58 Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/ 132/136/140 149/153/157/161/ 165 U.S. Outdoor use allowed Outdoor use allowed Outdoor use allowed Outdoor use allowed Canada Outdoor use prohibited Outdoor use allowed Outdoor use allowed Outdoor use allowed Ethernet Standard IEEE802.
This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the scanner unit. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation. • Do not shake cartridges after opening their packages; this can cause them to leak. • Do not shake cartridges too vigorously; this can cause them to leak. • If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the product.
Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident.
FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users 1. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. 2.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable.
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section 1.
Mac, macOS, OS X, Bonjour, ColorSync, AirPrint, iPad, iPhone, iPod touch, App Store, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Parent topic: Copyright Notice Copyright Attribution © 2020 Epson America, Inc.
