User's Guide Printing Copying Scanning Faxing Maintaining the Printer Solving Problems NPD6431-01 EN
Contents Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Loading Pre-punched Paper. . . . . . . . . . . . . . . . 30 Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 31 Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . 8 Marks and Symbols. .
Basic Menu Options for Copying. . . . . . . . . . . . . . 85 Color Mode:. . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Faxing Before Using Fax Features. . . . . . . . . . . . . . . . . . .104 Overview of this Printer's Fax Features. . . . . . . . . 104 Feature: Sending Faxes. . . . . . . . . . . . . . . . . . 104 Feature: Receiving Faxes. . . . . . . . . . . . . . . . . . 105 Feature: PC-FAX Send/Receive (Windows/Mac OS). . . . . . . . . . . . . . . . . . . . .105 Features: Various Fax Reports. .
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 134 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Saving Power (Control Panel). . . . . . . . . . . . . . 134 Installing or Uninstalling Applications Separately. 135 Installing the Applications Separately. . . . . . . . 135 Adding the Printer (for Mac OS Only). . . . . . . .137 Uninstalling Applications. . . . . . . . . . . . . . . . . 137 Updating Applications and Firmware. . . . . . . .
Restore Default Settings. . . . . . . . . . . . . . . . . . 287 Firmware Update. . . . . . . . . . . . . . . . . . . . . . . 287 Product Specifications. . . . . . . . . . . . . . . . . . . . . 287 Printer Specifications. . . . . . . . . . . . . . . . . . . . 287 Scanner Specifications. . . . . . . . . . . . . . . . . . . 289 ADF Specifications. . . . . . . . . . . . . . . . . . . . . .289 Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .289 Using Port for the Printer. . . . . . . . . . . . . .
Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Trademarks. . . . . . . . .
Guide to This Manual > Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
Guide to This Manual > About This Manual > Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print. ❏ To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25 ❏ To specify pages that are not in series, divide the pages with commas.
Guide to This Manual > About This Manual > Operating System References Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on themodel, the method of operation is the same.
Guide to This Manual > Copyright Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Guide to This Manual > Copyright information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Important Instructions Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Instructions > Safety Instructions > Safety Instructions for Ink Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label.
Important Instructions > Protecting Your Personal Information ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Using the Touchscreen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness.
Part Names and Functions Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part Names and Functions > Front Front A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF input tray Feeds originals automatically. C ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. D ADF document support Supports originals over A4 size. E ADF output tray Holds originals ejected from the ADF. F Paper cassette Loads paper. A Output tray Holds the ejected paper.
Part Names and Functions > Inside C Paper cassette Loads paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. You can place the originals that are not fed from the ADF such as envelopes or thick books. C Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status. D External interface USB port Connects memory devices. Inside A Scanner unit Scans placed originals.
Part Names and Functions > B Rear Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. B Rear cover Remove when removing jammed paper. C LAN port Connects a LAN cable. D USB port Connects a USB cable to connect with a computer.
Guide to the Control Panel Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Home Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Menu Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Viewing Animations.
Guide to the Control Panel > Control Panel Control Panel A Turns the printer on or off. Unplug the power cable after checking that the power light is off. B Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridges or print the Supply Status Sheet. C Displays the Network Connection Settings screen. Tap the icon to check and change the current settings.
Guide to the Control Panel > Home Screen Configuration Home Screen Configuration A Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridges or print the Supply Status Sheet. B Displays the network connection status. See the following for more details. “Guide to the Network Icon” on page 23 C Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
Guide to the Control Panel > F Home Screen Configuration > Guide to the Network Icon Displays each menu. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏ Fax Allows you to send faxes.
Guide to the Control Panel > Menu Screen Configuration Menu Screen Configuration A Returns to the previous screen. B Switches the list of settings using the tabs. The Advanced Settings tab displays other items that you can set as necessary. C Displays the list of setting items. When is displayed, you view additional information by selecting the icon. Make settings by selecting the item or adding a check mark. Grayed out items are not available. Select the item to check why it is unavailable.
Guide to the Control Panel > Viewing Animations Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case. D Switches the character type. ABC: Alphabet 123#: Numbers and symbols E Enters frequently used email domain addresses or URLs by simply selecting the item. F Enters a space. G Enters character.
Guide to the Control Panel > Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
Loading Paper Paper Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Paper Size and Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper > Paper Size and Type Settings Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading.
Loading Paper > Paper Size and Type Settings > List of Paper Type ink by making sure you are not printing on the wrong paper size or printing in the wrong color due to using settings that do not match the paper type. If displayed paper size and type differ from the loaded paper, select the item to change. If the settings match the loaded paper, close the screen.
Loading Paper > Loading Paper > Loading Pre-punched Paper Loading Paper You can load paper or envelopes by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen. Loading Pre-punched Paper Load a single sheet of pre-punched paper in the paper cassette.
Loading Paper > Loading Paper > Loading Long Papers Loading Long Papers Select User-Defined as the paper size setting. ❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. ❏ Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline.
Placing Originals Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Originals that are not Supported by the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Originals > Placing Originals Placing Originals Place originals on the scanner glass or the ADF. You can place multiple originals in the ADF. If auto duplex scanning is available, you can scan both sides of the originals at the same time. See the link below for the specifications of the ADF. “ADF Specifications” on page 289 Follow the steps below to view the video for placing originals. Select , and then select How To > Place Originals. Select the method of placing originals that you want to view.
Placing Originals > Originals that are not Supported by the ADF When using the ADF c Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADF edge guide. ❏ Do not add originals while scanning. Related Information & “Originals that are not Supported by the ADF” on page 34 & “Scanner Specifications” on page 289 Originals that are not Supported by the ADF c Important: Do not feed photographs or valuable original artwork into the ADF.
Inserting and Removing a Memory Device Inserting and Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Sharing Data on a Memory Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Inserting and Removing an External USB Device You can insert an external USB device into the external interface USB port by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > USB memory connection. Perform the steps in reverse order to remove the external USB device.
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Mac OS Select a corresponding device icon. The data on the external storage device is displayed. Note: ❏ To remove a memory device, drag and drop the device icon to the trash icon. Otherwise, data on the shared drive may not be displayed correctly when another memory device is inserted. ❏ To access a memory device through the network, select Go > Connect to Server from the menu on the desktop.
Printing Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing > Printing Documents > Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper” on page 30 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer.
Printing > Printing Documents > Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 7. Click OK to close the printer driver window. 8.
Printing > Printing Documents > Printing from a Computer - Windows Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Document Size: Select the paper size on which you want to print.
Printing > Printing Documents > Printing from a Computer - Windows Copies: Set the number of copies you want to print. Collate: Prints multi-page documents collated in order and sorted into sets. Reverse Order: Allows you to print from the last page so that the pages are stacked in the correct order after printing. Quiet Mode: Reduces the noise the printer makes. However, enabling this may reduce print speed. Print Preview: Displays a preview of your document before printing.
Printing > Printing Documents > Printing from a Computer - Windows Fit to Page: Automatically reduce or enlarge the document to fit to the paper size selected in Output Paper. Zoom to: Prints with a specific percentage. Center: Prints images in the center of the paper. Color Correction: Automatic: Adjusts the tone of images automatically. Custom: Allows you to perform manual color correction.
Printing > Printing Documents > Printing from a Computer - Windows Show Settings/Hide Settings: Displays a list of items currently set on the Main and More Options tabs. You can show or hide the current setting list screen. Restore Defaults: Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Maintenance Tab Print Head Nozzle Check: Prints a nozzle check pattern to check if the print head nozzles are clogged.
Printing > Printing Documents > Printing from a Computer - Windows Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1. On the printer driver's Main or More Options tab, set each item (such as Document Size and Paper Type). 2. Click Add/Remove Presets in Printing Presets. 3. Enter a Name and, if necessary, enter a comment. 4. Click Save.
Printing > Printing Documents > Printing from a Computer - Windows ❏ Manual 2-sided printing When the printer has finished printing the first side, flip the paper over to print on the other side. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Printing > Printing Documents > Printing from a Computer - Windows & “Printing Using Easy Settings” on page 63 Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ This feature is not available with borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Printing > 5. Printing Documents > Printing from a Computer - Windows Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 41 “More Options Tab” on page 42 6. Click Print. Related Information & “Available Paper and Capacities” on page 258 & “Loading Paper” on page 30 & “Printing Using Easy Settings” on page 63 Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper.
Printing > Printing Documents > Printing from a Computer - Windows Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, make the following settings. ❏ Document Size: Select the size of the paper you set in the application setting. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is automatically selected.
Printing > Printing Documents > Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3.
Printing > Printing Documents > Printing from a Computer - Windows Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. 2.
Printing > Printing Documents > Printing from a Computer - Windows Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Printing > Printing Documents > Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Printing > Printing Documents > Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Printing > 7. Printing Documents > Printing from a Computer - Windows Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1. On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
Printing > 2. Printing Documents > Printing from a Computer - Windows Settings, and then select the items you want to print. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number. ❏ If you want to print text in the header or footer, select the position you want to print, and then select Text. Enter the text you want to print in the text input field. 3.
Printing > Printing Documents > Printing from a Computer - Windows “More Options Tab” on page 42 4. Click Print. Related Information & “Loading Paper” on page 30 & “Printing Using Easy Settings” on page 63 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Printing > Printing Documents > Printing from a Computer - Windows Printing Using the Color Universal Print Feature You can enhance the visibility of texts and images in printouts. Color Universal Print is only available when the following settings are selected.
Printing > Printing Documents > Printing from a Computer - Windows Adjusting the Print Color You can adjust the colors used in the print job. These adjustments are not applied to the original data. PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: PhotoEnhance adjusts the color by analyzing the location of the subject.
Printing > 3. Printing Documents > Printing from a Computer - Windows Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 41 “More Options Tab” on page 42 4. Click Print. Related Information & “Loading Paper” on page 30 & “Printing Using Easy Settings” on page 63 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing from a Computer - Mac OS Printing Using Easy Settings Note: Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer . “Loading Paper” on page 30 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Select your printer.
Printing > Printing Documents > Printing from a Computer - Mac OS Note: If the Print Settings menu is not displayed on macOS Catalina or later, macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Printing > Printing Documents > Printing from a Computer - Mac OS Reverse page orientation: Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally: Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls: Select the method for color adjustment.
Printing > Printing Documents > Printing from a Computer - Mac OS Print Quality: Select the pint quality you want to use for printing. The options vary depending on the paper type. Borderless: This checkbox is selected when you select a borderless paper size. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Expansion: Select the amount of enlargement.
Printing > Printing Documents > Printing from a Computer - Mac OS 1. Set each item such as Print Settings and Layout (Paper Size, Media Type, and so on). 2. Click Presets to save the current settings as a preset. 3. Click OK. Note: To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then delete it. 4. Click Print. The next time you want to print using the same settings, select the registered preset name from the Presets.
Printing > Printing Documents > Printing from a Computer - Mac OS 4. Set the other items as necessary. 5. Click Print. Related Information & “Available Paper and Capacities” on page 258 & “Loading Paper” on page 30 & “Printing Using Easy Settings” on page 63 Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. Select Layout from the pop-up menu. 2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. Select the size of the paper you set in the application as the Paper Size setting. 2. Select Paper Handling from the pop-up menu. 3. Select Scale to fit paper size. 4. Select the paper size you loaded in the printer as the Destination Paper Size setting. 5. Set the other items as necessary. 6. Click Print.
Printing > Printing Documents > Printing from a Computer - Mac OS 1. Select Print from the File menu or another command to access the print dialog. 2. Select Page Setup from the File menu of the application. 3. Select Printer, Paper Size, enter percentage in Scale, and then click OK. Note: Select the paper size you set in the application as the Paper Size setting. 4. Set the other items as necessary. 5. Click Print.
Printing > Printing Documents > Printing Documents from Smart Devices (iOS) Printing Documents from Smart Devices (iOS) You can print documents from a smart device such as a smartphone or tablet. Printing Documents Using Epson Smart Panel Note: Operations may differ depending on the device. 1. Set up your printer for wireless printing. 2. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 266 3.
Printing > 3. Printing Documents > Printing Documents from Smart Devices (Android) Print from your device to your printer. Note: For details, see the AirPrint page on the Apple website. Related Information & “Cannot Print Even Though a Connection has been Established (iOS)” on page 164 Printing Documents from Smart Devices (Android) You can print documents from a smart device such as a smartphone or tablet. Printing Documents Using Epson Smart Panel Note: Operations may differ depending on the device.
Printing > Printing on Envelopes > Printing on Envelopes from a Computer (Windows) 2. On your Android device, install the Epson Print Enabler plug-in from Google Play. 3. Connect your Android device to the same wireless network as your printer. 4. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 5. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Printing > Printing Photos > Printing JPEG Files from a Memory Device 4. Select the envelope size from Document Size on the Main tab, and then select Envelope from Paper Type. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Printing on Envelopes from a Computer (Mac OS) 1. Load envelopes in the printer. “Loading Paper” on page 30 2. Open the file you want to print. 3.
Printing > Printing Photos > Printing TIFF Files from a Memory Device JPEG Settings (Select Photo Menu) : Make settings for ordering, selecting, and deselecting image data. Paper Setting: Specify the paper source settings which you want to print on. Color Mode: Select a color setting whether you normally print in B&W or Color. Layout: Select how to layout the JPEG files. Borderless is for printing one file per sheet without margins around the edges.
Printing > Printing Photos > Printing TIFF Files from a Memory Device 2. Select Memory Device on the home screen. 3. Select TIFF. 4. Select the file, and then proceed to the next screen. 5. Tap x. TIFF Settings You can make print settings for TIFF format files in you memory devices. : Changes the order of the files. Paper Setting: Specify the paper source settings which you want to print on. Layout: Select how to layout the Multi-TIFF file.
Printing > Printing Web Pages > Printing Web Pages from Smart Devices Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Smart Devices Note: Operations may differ depending on the device. 1. Set up your printer for wireless printing. 2. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 266 3.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect. The features available on the Internet are as follows.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Copying Available Copying Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Basic Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Advanced Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying > Available Copying Methods > Copying Originals Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy the originals of fixed size or custom size by color or monochrome. 1. Load paper in the printer. “Loading Paper” on page 30 2. Place the originals. “Placing Originals” on page 33 3. Select Copy on the home screen. 4. Select the Copy tab, and then select B&W or Color. 5. Tap x.
Copying > Available Copying Methods > Copying by Enlarging or Reducing Copying on 2-Sides Copy multiple originals on both sides of the paper. 1. Place all originals face up in the ADF. c Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF” on page 34 Note: You can also place the originals on the scanner glass. “Placing Originals” on page 33 2. Select Copy on the home screen. 3.
Copying > Available Copying Methods > Copying Multiple Originals onto One Sheet 3. Select the Advanced Settings tab, select Reduce/Enlarge. 4. Specify the amount of enlargement or reduction, and then select OK. 5. Tap x on the Copy tab. Copying Multiple Originals onto One Sheet You can copy the multiple originals onto a single sheet. 1. Place all originals face up in the ADF. Place them in the direction shown in the illustration.
Copying > Available Copying Methods > Copying Originals Using Good Quality Copying in Page Order When making multiple copies of a multi-page document, you can discharge one copy at a time in page order. 1. Place the originals. “Placing Originals” on page 33 2. Select Copy on the home screen. 3. Select the Advanced Settings tab, and then select Finishing > Collate (Page Order). 4. Tap x on the Copy tab. Copying Originals Using Good Quality You can copy originals without shadows and punched holes.
Copying > Basic Menu Options for Copying Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1. Place the original on the scanner glass. “Placing Originals” on page 33 2. Select Copy on the home screen. 3. Select the Advanced Settings tab, and then enable ID Card Copy. 4. Specify the Orientation (Original), and then select OK. 5. Tap x on the Copy tab. Basic Menu Options for Copying Note: The items may not be available depending on other settings you made.
Copying > Advanced Menu Options for Copying Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made. Paper Setting: Select the paper size and the paper type you loaded. Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. Tap the value and specify the magnification used to enlarge or reduce the original within a range of 25 to 400%.
Copying > Advanced Menu Options for Copying ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original. Original Type: Select the type of your original. Copies in optimal quality to match the type of original.
Copying > Advanced Menu Options for Copying ❏ Remove Background Adjust the density of the background color. Tap + to make it bright (white) and tap - to make it dark (black). Binding Margin: Select such as the binding position, margin, and orientation of your original. Reduce to Fit Paper: Copies the scanned image at a smaller size than the Reduce/Enlarge value to fit within the paper size. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper.
Scanning Available Scanning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Scanning Originals to a Network Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Scanning Originals to an Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Scanning Originals to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Scanning Originals to a Memory Device. . . . . . . . . .
Scanning > Scanning Originals to a Network Folder Available Scanning Methods You can use any of the following methods to scan using this printer. Scanning to a Network Folder You can save the scanned image to a pre-configured folder on a network. “Scanning Originals to a Network Folder” on page 90 Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server.
Scanning > Scanning Originals to a Network Folder > Destination Menu Options for Scanning to a Folder Note: Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1. Place the originals. “Placing Originals” on page 33 2. Select Scan > Network Folder/FTP on the control panel. 3. Specify the destination.
Scanning > Scanning Originals to a Network Folder > Scan Menu Options for Scanning to a Folder Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. When you select PDF, PDF/A, or TIFF as the file format, select whether to save all originals as one file (multi-page) or save each original separately (single page).
Scanning > Scanning Originals to an Email Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏ Erasing Position: Select the position to remove the punch holes. ❏ Orientation (Original): Select the orientation of the original. File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date: Add the date to the file name.
Scanning > 4. Scanning Originals to an Email > Scan Menu Options for Scanning to an Email Select Scan Settings tab, and then check settings such as the save format, and change them if necessary. “Scan Menu Options for Scanning to an Email” on page 94 5. Select Recipient tab again, and then tap x. Recipient Menu Options for Scanning to an Email Keyboard: Enter the email address manually. Contacts: Select a destination from the contacts list. You can search for a contact from the contacts list.
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Orientation (Original): Select the orientation of the original. Density: Select the contrast of the scanned image.
Scanning > Scanning Originals to a Computer Scanning Originals to a Computer Note: To use this feature, make sure the following applications are installed on your computer. ❏ Epson ScanSmart (Windows 7 or later, or OS X El Capitan or later) ❏ Epson Event Manager (Windows Vista/Windows XP, or OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac OS X v10.6.8) ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications.
Scanning > Scanning Originals to a Memory Device > Basic Menu Options for Scanning to a Memory Device Scanning Originals to a Memory Device 1. Place the originals. “Placing Originals” on page 33 2. Insert a memory device into the printer. “Inserting and Removing an External USB Device” on page 36 3. Select Scan > Memory Device on the control panel. 4. Set items on Scan tab, such as the save format. “Basic Menu Options for Scanning to a Memory Device” on page 97 5.
Scanning > Scanning Originals to a Memory Device > Advanced Menu Options for Scanning to a Memory Device Advanced Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original.
Scanning > Scanning Originals to the Cloud > Advanced Menu Options for Scanning to the Cloud Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Place the originals. “Placing Originals” on page 33 2. Select Scan > Cloud on the control panel. 3. Select 4. Make the scan settings.
Scanning > Scanning Using WSD Original Type: Select the type of your original. Orientation (Original): Select the orientation of the original. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Surround: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image.
Scanning > Scanning Using WSD > Setting Up a WSD Port Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port. ❏ The printer and the computer are connected to the network. ❏ The printer driver is installed on the computer. 1. Turn the printer on. 2. Click start, and then click Network on the computer. 3.
Scanning > Scanning Originals to a Smart Device 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD.
Faxing Before Using Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Overview of this Printer's Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Sending Faxes Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Receiving Faxes on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Menu Options for Faxing. . . . . . . . . . . . . . .
Faxing > Overview of this Printer's Fax Features > Feature: Sending Faxes Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete See "Related Information" below to make settings.
Faxing > Overview of this Printer's Fax Features > Feature: PC-FAX Send/Receive (Windows/Mac OS) Using Fax Send Settings when Sending a Fax You can use Fax Send Settings such as Direct Send (to send a large document stably) or Send Fax Later (to send a fax at a time you specified). “Fax Send Settings:” on page 115 Feature: Receiving Faxes Receive Mode There are two options in Receive Mode for receiving incoming faxes.
Faxing > Overview of this Printer's Fax Features > Features: Other Useful Features “Software for Faxing” on page 267 “Sending a Fax from a Computer” on page 119 PC-FAX Receive You can receive faxes on a computer. “Making Settings to Send and Receive Faxes on a Computer” on page 351 “Software for Faxing” on page 267 “Receiving Faxes on a Computer” on page 122 Features: Various Fax Reports You can check the status of sent and received faxes in a report.
Faxing > Sending Faxes Using the Printer > Selecting Recipients “Receiving Faxes by Making a Phone Call” on page 112 “Polling Receive:” on page 116 Sending Faxes Using the Printer You can send faxes by entering fax numbers for recipients on the printer's control panel. Note: When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. 1. Place the originals.
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes Selecting the recipients from the contacts list Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, select Add Entry and register it. Selecting the recipients from the sent fax history Select Recent, and then select a recipient.
Faxing > 6. Sending Faxes Using the Printer > Various Ways of Sending Faxes Select Start Sending. Otherwise, select Cancel Note: The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine. Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1.
Faxing > Receiving Faxes on the Printer 4. Tap the Send Fax Later field to set this to On. 5. Select the Time field, enter the time you want to send the fax, and then select OK. 6. Select OK to apply the settings. You can also make settings such as the resolution and the sending method as necessary. 7. Send the fax. Note: You cannot send another fax until the fax has been sent at the specified time.
Faxing > Receiving Faxes on the Printer > Receiving Incoming Faxes Received faxes are printed in the printer's initial settings. When you want to check the status of the fax settings, print a Fax Settings List by selecting Fax > Report > Fax Settings List. (More) > Fax Receiving Incoming Faxes There are two options in Receive Mode.
Faxing > Receiving Faxes on the Printer > Receiving Faxes by Making a Phone Call ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete. Receiving Faxes With an External Phone Device A printer with an external phone device works as follows.
Faxing > 4. Receiving Faxes on the Printer > Viewing Received Faxes Saved in the Printer on the LCD Screen Enter the fax number. Note: When Security Settings > Direct Dialing Restrictions is set to On, you can only select fax recipients from the contact list or the sent fax history. You cannot manually enter a fax number. 5. Tap x. Viewing Received Faxes Saved in the Printer on the LCD Screen If you set up to save received faxes in the printer, you can view the contents and print as necessary.
Faxing > 5. Menu Options for Faxing > Fax Settings Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. c Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed. Menu Options for Faxing Recipient Select the menus on the control panel as described below. Fax > Recipient Keypad: Manually enter a fax number. Contacts: Select a recipient from the contacts list.
Faxing > Menu Options for Faxing > Fax Settings Sharpness: Enhances or defocuses the outline of the image. + enhances the sharpness, and - defocuses the sharpness. ADF Continuous Scan: Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes. See the related information below on this topic. Original Size (Glass): Select the size and orientation of the original you placed on the scanner glass.
Faxing > Menu Options for Faxing > More When Attach Fax image to report has been set in Settings > General Settings > Fax Settings > Report Settings, faxes with errors are also printed with the report. Clear All Settings: Restores all settings in Scan Settings and Fax Send Settings to their defaults.
Faxing > Menu Options for Inbox Fax Settings: Accesses Settings > General Settings > Fax Settings. Access the setting menu as an administrator. Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 112 Menu Options for Inbox : You can access the Inbox where the received faxes are stored by tapping this icon. When there are received faxes that have not been read, the number of unread documents is displayed on the .
Faxing > Using Other Faxing Features > Printing Fax Report Manually preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ : Moves the screen in the direction of the arrows. ❏ : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. Delete: Deletes the document you are previewing. Proceed to Print: Prints the document you are previewing.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) Sending a Fax from a Computer You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: ❏ Check if the FAX Utility and the printer's PC-FAX driver has been installed before using this feature.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) 7. Select Attach a cover sheet checkbox if necessary. 8. Specify a recipient. ❏ Selecting a recipient (name, fax number and so on) from PC-FAX Phone Book: If the recipient is saved in the phone book, do the steps below. A Click the PC-FAX Phone Book tab. B Select the recipient from the list and click Add.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Mac OS) ❏ When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover Sheet Settings window. A Select a cover sheet from samples in the Cover Sheet list. Note that there is no function to create an original cover sheet or to add an original cover sheet to the list. B Enter the Subject and Message. C Click Next. Note: Set the following as necessary in Cover Sheet Settings.
Faxing > 4. Receiving Faxes on a Computer Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏ You can send up to 100 pages in one fax transmission. Note: The page size of documents you can send is the same as the paper size you can fax from the printer. 5. Select Fax Settings from the popup menu, and then make settings for each item. See the PC-FAX driver's help for explanations on each setting item. Click 6.
Faxing > Receiving Faxes on a Computer > Checking for New Faxes (Windows) For details on how to operate FAX Utility, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. If you do not know the password, contact your administrator.
Faxing > 2. Receiving Faxes on a Computer > Checking for New Faxes (Mac OS) Right-click the icon, and then click View Receiving Fax Record. The Receiving Fax Record screen is displayed. 3. Check the date and the sender in the list, and then open the received file as a PDF. Note: ❏ Received faxes are automatically renamed using the following naming format.
Faxing > Receiving Faxes on a Computer > Canceling the Feature that Saves Incoming Faxes to the Computer Open the Received Fax Folder from Received Fax Monitor (Mac OS) You can open the save folder from the computer specified to receive faxes when selecting "Save" (save faxes on this computer). 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2. Select the printer and click Open folder, or double click the printer name. 3.
Maintaining the Printer Checking the Status of Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Improving Print, Copy, Scan, and Fax Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Adjusting the Print Quality Checking the Status of Consumables You can check the approximate ink levels and the approximate service life of the maintenance box from the printer's control panel. Select on the home screen. Note: ❏ You can also check the approximate ink levels and the approximate service life of the maintenance box from the status monitor on the printer driver. See the related information link below for details.
Maintaining the Printer > 5. Improving Print, Copy, Scan, and Fax Quality > Checking and Cleaning the Print Head Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if your printouts look blurry. Find and select the number for the most solid pattern. ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Checking and Cleaning the Print Head c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. ❏ Because print head cleaning uses some ink, clean the print head only if quality declines. ❏ When ink is low, you may not be able to clean the print head.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the Scanner Glass Preventing nozzle clogging Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass.
Maintaining the Printer > Saving Power > Saving Power (Control Panel) Cleaning the Printer If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean, and moist cloth. If you cannot remove the dirt, try cleaning with a soft, clean, and moist cloth moistened with a mild detergent. c Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… Installing or Uninstalling Applications Separately Connect your computer to the network and install the latest version of applications from the website. Log in to your computer as an administrator. Enter the administrator password if the computer prompts you. Installing the Applications Separately Note: When reinstalling an application, you need to uninstall it first. 1.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications Related Information & “Installing the Applications Separately” on page 135 Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Updating Applications and Firm… 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall.
Maintaining the Printer > Transporting and Storing the Printer 1. Select Settings on the home screen. 2. Select Firmware Update > Update. Note: Select Notification > On to set the printer to regularly check for available firmware updates. 3. Check the message displayed on the screen and tap Start Checking to start searching for available updates. 4. If a message is displayed on the LCD screen informing you that a firmware update is available, follow the onscreen instructions to start the update.
Maintaining the Printer > 7. Transporting and Storing the Printer Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. 8. Close the scanner unit. 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials.
Maintaining the Printer > Transporting and Storing the Printer c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. When you use the printer again, make sure you remove the tape securing the ink cartridge holder.
Solving Problems The Printer Does Not Work as Expected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 A Message is Displayed on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196 Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 It is Time to Replace the Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 It is Time to Replace the Maintenance Box. . . . . . . .
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet. Solutions Make sure the power cord is securely plugged in. The P button was not pressed for long enough. Solutions Hold down the P button for a little longer.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. & “Environmental Specifications” on page 296 Unsupported paper is being used. Solutions Use paper supported by this printer. & “Available Paper and Capacities” on page 258 & “Unavailable Paper Types” on page 261 Paper handling is inappropriate.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly & “Unavailable Paper Types” on page 261 Paper handling is inappropriate. Solutions Follow paper handling precautions. & “Paper Handling Precautions” on page 28 The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 30 Too many sheets are loaded in the printer.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Paper handling is inappropriate. Solutions Follow paper handling precautions. & “Paper Handling Precautions” on page 28 The paper is moist or damp. Solutions Load new paper. Static electricity is causing sheets of paper to stick to each other. Solutions Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time. Too many sheets are loaded in the printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Too many originals are loaded in the ADF. Solutions Do not load originals above the line indicated by the triangle symbol on the ADF. The original slips when paper dust adheres to the roller. Solutions Clean the inside of the ADF. & “Cleaning the ADF” on page 131 Originals are not detected. Solutions On the screen for copy or scan, or fax, check that the ADF icon is on. If it is off, place the originals again.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 136 When you have identified the problem, follow the solution displayed on the screen.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. & “When Replacing the Wireless Router” on page 232 The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the computer for details. The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The USB cable is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer. There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the computer for details. There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Cannot Print from Mac OS Make sure the computer and the printer are connected correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Solving Problems > 4. The Printer Does Not Work as Expected > Cannot Print On the printer, print a network connection report. “Printing a Network Connection Report” on page 250 5. Check the printer's IP address on the network connection report. 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 269 7. Select the Network Settings tab > Wired LAN. 8. Select OFF for IEEE 802.3az. 9. Click Next. 10.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. The printer is not connected to the network. Solutions Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print 1. On the smart device, start the Epson printing application. 2. Check that the printer name is displayed in the application. When the printer name is displayed, a connection has been successfully established between the smart device and the printer. If the following are displayed, a connection has not been established between the smart device and the printer. ❏ Printer is not selected. ❏ Communication error.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. & “When Replacing the Wireless Router” on page 232 The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the smart device for details. Cannot Print Even Though a Connection has been Established (iOS) The following causes can be considered. Paper Setup Auto Display is disabled. Solutions Enable Paper Setup Auto Display in the following menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning The printer is not connected to the network. Solutions Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report. If the report shows that the network connection failed, check the network connection report and then follow the printed solutions. & “Printing a Network Connection Report” on page 250 There is a problem with the network settings on the smart device.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning When you cannot solve the problem, check the following according to your situation. ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 166 ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Windows)” on page 151 ❏ The printer is recognized, but scanning cannot be performed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. Cannot Scan Even Though a Connection has been Correctly Established (Windows) Scanning at a high resolution over a network. Solutions Try scanning at a lower resolution. Cannot Start Scanning from Mac OS Make sure the computer and the printer are connected correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 2. The Printer Does Not Work as Expected > Cannot Start Scanning When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. “Printing a Network Connection Report” on page 250 5. Check the printer's IP address on the network connection report. 6. On the computer, access Web Config.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Cannot Scan Even Though a Connection has been Correctly Established (Mac OS) Scanning at a high resolution over a network. Solutions Try scanning at a lower resolution. Cannot Start Scanning from Smart Device Make sure the smart device and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Messages Solutions DNS error. Check DNS settings. Cannnot connect to the computer. Check the following. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN ❏ Make sure that the comp
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Items Operation Error Messages Checking the folder to save Check the network path of the shared folder. Communication error. Check the Wi-Fi/ network connection. Checking the file name Check if there is a file with the same name as the file you want to save in the folder. The file name is already in use. Rename the file and scan again. Writing the file Write a new file. Scanned file(s) are too large.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Connected to a DSL phone line without DSL filter. Solutions To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line. Contact your DSL provider. “Connecting to DSL or ISDN” on page 343 There are some problems in the DSL filter when you connect to a DSL phone line.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes The recipient's fax machine is not ready to receive faxes. Solutions Ask the recipient if the recipient's fax machine is ready to receive a fax. The data being sent is too large. Solutions You can send faxes at a smaller data size using one of the following methods. ❏ When you send the fax in monochrome, enable Direct Send in Fax > Fax Settings > Fax Send Settings.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that have not been registered to this list are blocked when this setting is enabled. The sender's fax number has not been registered in the contacts list. Solutions Register the sender's fax number to contact list.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass” on page 130 Cannot Save Received Faxes to a Memory Device The following causes can be considered. The setting for saving received faxes to external memory is disabled.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Cannot Send and Receive Faxes (Windows) Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check. 1.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes 7. Select the Network Settings tab > Wired LAN. 8. Select OFF for IEEE 802.3az. 9. Click Next. 10. Click OK. 11. Remove the Ethernet cable connected to the computer and the printer. 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13. Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes You need to reconfigure the USB connection. Solutions Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer. If you cannot use a USB cable, reset the USB connection by following the steps for changing the method of connecting to a computer. See the related information link below for details.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes ❏ Windows XP Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and Faxes. User authentication failed when a fax is sent from a computer. Solutions Set the user name and password in the printer driver.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 6. The Printer Does Not Work as Expected > Cannot Send or Receive Faxes On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. 7. Select Advanced Settings from the list at the top right of the window. 8. Select Network Settings > Wired LAN. 9. Select OFF for IEEE 802.3az. 10. Click Next. 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13. If you disabled IEEE802.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes You need to reconfigure the USB connection. Solutions Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer. If you cannot use a USB cable, reset the USB connection by following the steps for changing the method of connecting to a computer. See the related information link below for details.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected There are some problems with fax connection and fax settings. Solutions Try the resolutions for fax connection and fax settings. Cannot Operate the Printer as Expected Operations are Slow Printing Is Too Slow The following causes can be considered. Unnecessary applications are running. Solutions Close any unnecessary applications on your computer or smart device. The print quality is set to high.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting. Printing Slows Down Dramatically During Continuous Printing The function that prevents the printer mechanism from overheating and being damaged is operating.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected "x" is Displayed on the Screen and you Cannot Select Photos The image file is not supported. Solutions "x" is displayed on the LCD screen when the image file is not supported by the product. Use files supported by the product. & “Supported Data Specifications” on page 295 Memory Device Is not Recognized The memory device is set to disabled.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected The Date and Time Are Incorrect Error occurred in power supply. Solutions After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time. Set the date and the time correctly in Settings > General Settings > Basic Settings > Date/Time Settings on the control panel. The Root Certificate Needs to be Updated The root certificate has expired.
Solving Problems > A Message is Displayed on the LCD Screen Sender's Fax Number Not Displayed The sender's fax number is not set to the sender's machine. Solutions The sender may not have set the fax number. Contact the sender. Sender's Fax Number Displayed on Received Faxes is Wrong The sender's fax number set to the sender's machine is wrong. Solutions The sender may have set the fax number incorrectly. Contact the sender.
Solving Problems > A Message is Displayed on the LCD Screen Error Messages Solutions Printer Error Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Turn on the printer again. See your documentation for more details. Paper out in XX. Load paper, and then insert the paper cassette all the way. You need to replace Ink Cartridge.
Solving Problems > Paper Gets Jammed > Preventing Paper Jams borderless print option. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer. “List of Paper Type” on page 29 It is Time to Replace the Ink Cartridges Ink Cartridge Handling Precautions Read the following instructions before replacing ink cartridges. Storing precautions for ink ❏ Keep the ink cartridges out of direct sunlight.
Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.
Solving Problems > It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer.
Solving Problems > It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… ❏ Type of paper: plain papers, Envelope ❏ Color: B&W or Grayscale ❏ Borderless: Not selected ❏ EPSON Status Monitor 3: Enabled (When printing from the printer driver on Windows.) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible.
Solving Problems > It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again. 1. Access the printer driver window. 2. Clear Borderless on the Main tab. 3. Select Paper Type as one of the following on theMain tab.
Solving Problems > It is Time to Replace the Ink Cartridges > Continue Printing Temporarily without Replacing In… 1. Click the printer icon in the Dock. 2. Cancel the job. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). 4.
Solving Problems > It is Time to Replace the Maintenance Box > Maintenance Box Handling Precautions Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed.
Solving Problems > It is Time to Replace the Maintenance Box > Replacing a Maintenance Box Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Printout The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor ❏ Windows Select High from Quality on the printer driver's Main tab. ❏ Mac OS Select Fine as Print Quality from the print dialog's Print Settings menu. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. & “Adjusting the Print Quality” on page 127 Blurry Prints, Vertical Banding, or Misalignment The following causes can be considered.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Striped Patterns Appear The bidirectional printing setting is enabled. Solutions When printing on plain paper, disable the bidirectional setting. During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. Disabling this setting may slow down printing speed but improve print quality.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 127 The print settings and the paper size loaded in the printer are different.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The paper path is smeared. Solutions When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the paper path. & “Cleaning the Paper Path for Ink Smears” on page 130 The paper is curled. Solutions Place the paper on a flat surface to check if it is curled. If it is, flatten it. The print head is rubbing the surface of the paper.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printed Photos are Sticky The print was made on the wrong side of the photo paper. Solutions Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path. & “Cleaning the Paper Path for Ink Smears” on page 130 Images or Photos are Printed in Unexpected Colors The following causes can be considered.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Cannot Print Without Margins Borderless is not set in the print settings. Solutions Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing. ❏ Control panel Select Borderless as Layout. ❏ Windows Select Borderless on the printer driver's Main tab.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 30 The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. You are using the printer driver for a different printer. Solutions Make sure that the printer driver you are using is for this printer.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 127 Colored Banding Appears at Intervals of Approximately 1.1 cm or 3.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Blurry Copies, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. The bidirectional printing setting is enabled. Solutions If print quality does not improve even after aligning the print head, disable the bidirectional setting.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 127 Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. & “Loading Paper” on page 30 The paper path is smeared.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 30 The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The originals are not placed correctly.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image The following causes can be considered. The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path. & “Cleaning the Paper Path for Ink Smears” on page 130 There is dust or dirt on the originals or the scanner glass.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears. Solutions Change the reduce and enlarge setting. If a moiré pattern still appears, place the original at a slightly different angle.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass” on page 130 The original was pressed with too much force.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems When scanning thin originals, images on the back may be scanned at the same time. Solutions When scanning from the scanner glass, place black paper or a desk pad over the original. & “Placing Originals” on page 33 Cannot Scan the Correct Area on the Scanner Glass The originals are not placed correctly. Solutions ❏ Make sure the original is placed correctly against the alignment marks.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Select the Other tab. 3. Click Reset. If initialization does not solve the problem, uninstall and re-install the scanner software.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor Straight Lines Appear when Sending Faxes from the ADF The following causes can be considered. There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals. & “Cleaning the ADF” on page 131 The Image Quality of the Sent Fax is Poor The following causes can be considered. The resolution is set to low.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Received Fax Quality is Poor An Image of the Reverse Side of the Original Appears in the Sent Fax The following causes can be considered. When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it. & “Placing Originals” on page 33 The density setting is high when sending faxes.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems Cannot Solve Problem If you cannot solve the problem after trying all of the solutions, contact Epson support. If you cannot solve printing or copying problems, see the following related information. Related Information & “Cannot Solve Printing or Copying Problems” on page 228 Cannot Solve Printing or Copying Problems Try the following problems in order starting at the top until you solve the problem.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems ❏ Make sure that you are not using an old ink cartridge. For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier. If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support.
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network. . . . . . . . . . . . . . .231 Re-setting the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Connecting a Smart Device and Printer Directly (Wi-Fi Direct). . . . . . . . . . . . . . . .239 Checking the Network Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding or Replacing the Computer or Devices > Connecting to a Printer that has been Connected t… Connecting to a Printer that has been Connected to the Network When the printer has already been connected to the network, you can connect a computer or a smart device to the printer over the network. Using a Network Printer from a Second Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Repl… Using a Network Printer from a Smart Device You can connect a smart device to the printer using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the printer. See the following for more details.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Chan… Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Follow the on-screen instructions. If you cannot connect, see the following to try to solve the problem.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions. Follow the on-screen instructions.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next. Follow the on-screen instructions.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… Making Wi-Fi Settings from the Control Panel You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup.
Adding or Replacing the Computer or Devices > 5. Re-setting the Network Connection > Making Wi-… Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, tap Search Again to update the list. If it is still not displayed, tap Enter Manually, and then enter the SSID directly. ❏ If you do not know the network name (SSID) check if the information is written on the label of the wireless router.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… 4. Select Push Button Setup (WPS). 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details. 6. Tap Start Setup on the printer. 7. Close the screen. The screen automatically closes after a specific length of time.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Others > PIN Code Setup (WPS). 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the wireless router within two minutes.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer. The printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously.
Adding or Replacing the Computer or Devices > 4. Connecting a Smart Device and Printer Directly (Wi… Tap iOS. The QR code is displayed on the printer's control panel. 5. On your iPhone, iPad or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode. Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 6. Tap the notification displayed on the screen of the iPhone, iPad or iPod touch. 7. Tap Join. 8. On the printer's control panel, select Next. 9. On the iPhone, iPad or iPod touch, start Epson printing app. 10. On the Epson printing app screen, tap Printer is not selected.. On the Epson Smart Panel, the smart device automatically connects to the printer when it starts. 11.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… Connecting to Android Devices using Wi-Fi Direct This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function. ❏ Android 4.4 or later ❏ Epson printing app for Android. Examples of Epson printing apps Install Epson printing app on the smart device in advance.
Adding or Replacing the Computer or Devices > 7. Connecting a Smart Device and Printer Directly (Wi… Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 8. When the device connection approval screen is displayed, select Approve.
Adding or Replacing the Computer or Devices > 4. Connecting a Smart Device and Printer Directly (Wi… Tap Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
Adding or Replacing the Computer or Devices > 7. Connecting a Smart Device and Printer Directly (Wi… On the printing app screen for the smart device, select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 8. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the software keyboard on the control panel. You can enter up to 22 characters. When changing the network name (SSID), all connected devices are disconnected.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Chec… & “Printing a Network Connection Report” on page 250 Checking the Network Connection Status from the Control Panel You can check the network connection status using the network icon or the network information on the printer’s control panel.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Connection Check. The connection check starts. 3. Select Print Check Report. 4. Print the network connection report.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… b.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… ❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device. ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… E-8 Solutions: ❏ Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto. ❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel. Related Information & “Network Settings” on page 275 E-9 Solutions: Check the following.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Related Information & “Network Settings” on page 275 E-11 Solutions: Check the following. ❏ The default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual. ❏ The device that is set as the default gateway is turned on. Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… ❏ Network devices such as a wireless router, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network may differ from the network for other devices.) If it still does not work after checking the above, try the following.
Adding or Replacing the Computer or Devices > 4. Checking the Network Connection Status > Chec… Check the message, and then print the network status sheet. Checking the Network of the Computer (Windows only) By using the command prompt, check the connection status of the computer and the connection path to the printer. This will lead you to solve the problems. ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer.
Product Information Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Consumable Products Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Software Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272 Product Specifications. . . . .
Product Information > Paper Information > Available Paper and Capacities Paper Information Available Paper and Capacities Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
Product Information > Paper Information > Available Paper and Capacities Media Name Size Loading Capacity (Sheets) Epson Photo Paper Glossy A4, 13x18 cm (5x7in.), 10x15 cm(4x6 in.) 50 * Only printing from computer is available. Commercially Available Paper Note: See the following for information on available paper types for borderless and 2-sided printing.
Product Information > Paper Information > Available Paper and Capacities Thick papers Media Name Size Loading Capacity (Sheets) Thick paper Legal, Letter, 8.5×13 in., A4, Executive*, B5, A5, A6, B6, 16K (195×270 mm), Indian-Legal, SP1 (210×270 mm)*, SP2 (210×149 mm)*, SP3 (100×170mm)*, SP4 (130×182 mm)*, SP5 (192×132 mm)* 50 User Defined*(mm) 50 89 to 215.9×127 to 355.6 User Defined*(mm) 1 89 to 215.9×355.7 to 1200 * Only printing from computer is available.
Product Information > Paper Information > Unavailable Paper Types Commercially Available Paper ❏ Plain paper, Copy paper, Preprinted paper, Letterhead, Color paper, Recycled paper, High quality plain paper (Letter, A4)* ❏ Thick paper (Letter, A4)* * These may scuff the print head causing printouts to be smeared.
Product Information > Consumable Products Information > Ink Cartridge Codes ❏ Envelopes with adhesive surfaces on the flaps or window envelopes ❏ Envelopes that are too thin They may curl during printing. Consumable Products Information Ink Cartridge Codes The following are the codes for genuine Epson ink cartridges. Note: ❏ Ink cartridge codes may vary by location. For the correct codes in your area,contact Epson support.
Product Information > Software Information > Software for Printing Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box.
Product Information > Software Information > Software for Printing ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences. ❏ Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences.
Product Information > Software Information > Software for Printing Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts.
Product Information > Software Information > Software for Printing Related Information & “Installing the Applications Separately” on page 135 Application for Easily Operating the Printer from a Smart device (Epson Smart Panel) Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a smart device such as a smartphone or tablet.
Product Information > Software Information > Software for Faxing Search for and install Epson Print Enabler from Google Play. Software for Scanning Application for Scanning from a Computer (Epson ScanSmart) This application allows you to scan documents easily, and then save the scanned images in simple steps. See the Epson ScanSmart help for details on using the features. Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart. ❏ Windows 8.
Product Information > Software Information > Software for Package Creation Starting on Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Product Information > Software Information > Software for Making Settings or Managing Devices Software for Making Settings or Managing Devices Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device. You can confirm the printer status or change the network service and printer settings. To use the Web Config, connect the printer and the computer or device to the same network.
Product Information > 1. Software Information > Software for Making Settings or Managing Devices Open the printer list on the computer. ❏ Windows 10 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or Hardware).
Product Information > Software Information > Software for Updating Related Information & “Installing the Applications Separately” on page 135 Software for Managing Devices on the Network (Epson Device Admin) Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available.
Product Information > Settings Menu List > General Settings Related Information & “Installing the Applications Separately” on page 135 Settings Menu List Select Settings on the home screen of the printer to make various settings. General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
Product Information > Settings Menu List > General Settings Select this setting to turn the printer off automatically when it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase.
Product Information > Settings Menu List > General Settings Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings Paper Source Settings: Paper Setup: Select the paper size and paper type you loaded in the paper sources.
Product Information > Settings Menu List > General Settings ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Memory Device Interface: ❏ Memory Device: Select Enable to allow the printer to access an inserted memory device. If Disable is selected, you cannot save data to the memory device using the printer.
Product Information > Settings Menu List > General Settings Wi-Fi (Recommended): ❏ Wi-Fi Setup Wizard ❏ Push Button Setup (WPS) ❏ Others ❏ PIN Code Setup (WPS) ❏ Wi-Fi Auto Connect ❏ Disable Wi-Fi You may be able to resolve network problems by disabling the Wi-Fi settings or making the Wi-Fi settings again. Tap > Wi-Fi (Recommended) > Change Settings > Others > Disable Wi-Fi > Start Setup.
Product Information > Settings Menu List > General Settings ❏ TCP/IP ❏ Proxy Server ❏ Email Server ❏ IPv6 Address ❏ Link Speed & Duplex Related Information & “Making Wi-Fi Settings by Entering the SSID and Password” on page 236 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 237 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 238 & “Connecting a Smart Device and Printer Directly (Wi-Fi Direct)” on page 239 & “Printing a Network Connection Report” on page 250 & “Checking the Network
Product Information > Settings Menu List > General Settings Related Information & “Check Fax Connection” on page 278 & “Fax Setting Wizard” on page 278 & “Basic Settings” on page 278 & “Send Settings” on page 280 & “Receive Settings” on page 281 & “Report Settings” on page 283 & “Security Settings” on page 284 Check Fax Connection You can find the menu on the printer's control panel below.
Product Information > Settings Menu List > General Settings ECM: Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color. Dial Tone Detection: Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Type setting to PBX.
Product Information > Settings Menu List > General Settings Remote Receive: Remote Receive When you answer an incoming fax call on a phone connected to the printer, you can start receiving the fax by entering the code using the phone. Start Code Set the start code of Remote Receive. Enter two characters using 0-9, *, #. Rejection Fax: Rejection Fax Select options to reject receiving junk faxes.
Product Information > Settings Menu List > General Settings PC to FAX Function: This item is displayed on the Web Config screen only. Enables sending faxes using a client computer. Receive Settings Related Information & “Fax Output Settings” on page 281 & “Print Settings” on page 282 Fax Output Settings You can find the menu on the printer's control panel below.
Product Information > Settings Menu List > General Settings Received documents are saved in the printer's memory temporarily before the documents are saved in the memory device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory device connected to the printer.
Product Information > Settings Menu List > General Settings Print Start Timing: Select options to start printing the faxes to receive. ❏ All Pages Received: Printing starts after receiving all of the pages. To start printing from the first page or last page depends on the setting of Collation Stack feature. See the explanation for Collation Stack. ❏ First Page Received: Starts printing when the first page is received, and then prints in order as the pages are received.
Product Information > Settings Menu List > General Settings Report Format: Selects a format for fax reports in Fax > More tab > Fax Report other than Protocol Trace. Select Detail to print with error codes. Security Settings You can find the menu on the printer's control panel below. Settings > General Settings > Fax Settings > Security Settings Note: On the Web Config screen, you can find the menu below.
Product Information > Settings Menu List > Maintenance ❏ Server Settings Specify the authentication method for the printer to access the mail server. “Mail Server Setting Items” on page 314 ❏ Connection Check Check the connection to the mail server. Supply Status Select the menus on the control panel as described below. Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. is displayed, ink is running low or the maintenance box is nearly full.
Product Information > Settings Menu List > User Settings Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. Remove Paper: Select this feature if there are still some torn pieces of paper inside the printer even after removing jammed paper. The printer makes more space between the print head and the surface of the paper to easily remove the torn pieces of paper.
Product Information > Product Specifications > Printer Specifications ❏ Scan to Email ❏ Scan to Computer ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy Settings ❏ Fax Customer Research: Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Restore Default Settings Select the menus on the control panel as described below. Settings > Restore Default Settings Resets the following menus to their defaults.
Product Information > Weight of Paper* * Product Specifications > Printer Specifications Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 100 g/m2 (20 to 27 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
Product Information > Product Specifications > Fax Specifications Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
Product Information > Product Specifications > Using Port for the Printer Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.
Product Information > Product Specifications > Network Specifications Use Destination (Server) Protocol Port Number When Epson Connect is used Epson Connect Server HTTPS 443 XMPP 5222 Control WSD Client computer WSD (TCP) 5357 Search the computer when push scanning from Epson ScanSmart Client computer Network Push Scan Discovery 2968 When the Sender (Client) is the Client Computer Use Destination (Server) Protocol Port Number Discover the printer from an application such as EpsonNet
Product Information > Product Specifications > Network Specifications Countries or regions except for those listed below Table A Australia Table B New Zealand Taiwan Table A Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Channels 1/2/3/4/5/6/7/8/9/10/11/12/13 Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)*2*3 Security Protocols*4 WEP (64/128bit), WPA2-PSK (AES)*5, WPA3-SAE (AES) *1 Only available for the HT20 *2 Not supported for IEEE 802.
Product Information > Product Specifications > Network Specifications *4 Not supported for IEEE 802.11b *5 Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously. *6 Wi-Fi Direct only supports WPA2-PSK (AES) . *7 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications IEEE802.3i (10BASE-T)*1 Standards IEEE802.3u (100BASE-TX) IEEE802.
Product Information > Product Specifications > Memory Device Specifications Functions Network Scanning Fax Supported Remarks Epson Scan 2 IPv4, IPv6 ✓ - Epson ScanSmart IPv4 ✓ Windows 7 or later, Mac OS X El Capitan or later Event Manager IPv4 ✓ Windows XP, Vista, Mac OS X v10.
Product Information > *2: Product Specifications > Dimensions Only insert one memory card into the multi-card reader. Multi-card readers with more than two memory cards inserted are not supported. You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEGs (*.
Product Information > * Product Specifications > Environmental Specifications Without the ink cartridges and the power cord. Electrical Specifications Power Supply Rating AC 100-240 V Rated Frequency Range 50-60 Hz Rated Current 0.5-0.3 A Power Consumption (with USB Connection) Standalone copying: Approx. 17.0 W (ISO/IEC24712) Ready mode: Approx. 6.2 W Sleep mode: Approx. 1.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage.
Product Information > * Product Specifications > Installation Location and Space You can store for one month at 40 °C (104 °F). Installation Location and Space Secure enough place to install and operate the printer correctly. A 535 mm B 725 mm C 425 mm D 422 mm E 303 mm See "Safety Instructions" in this manual to confirm the environmental conditions.
Product Information > Regulatory Information > Standards and Approvals System Requirements ❏ Windows Windows Vista, Windows 7, Windows 8/8.1, Windows 10 or later (32-bit, 64-bit) Windows XP SP3 (32-bit) Windows XP Professional x64 Edition SP2 Windows Server 2003 (SP2) or later ❏ Mac OS Mac OS X v10.6.8 or later Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported.
Product Information > Regulatory Information > Standards and Approvals Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://www.epson.
Product Information > Regulatory Information > Restrictions on Copying This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. This equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service. Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
Administrator Information Connecting the Printer to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Settings to Use the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Managing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356 Advanced Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator Information > Connecting the Printer to the Network > Before Making Network Connection Connecting the Printer to the Network You can connect the printer to the network in several ways. ❏ Connect by using advanced settings on the control panel. ❏ Connect by using the installer on the website or on the software disc. This section explains the procedure to connect the printer to the network using the printer's control panel.
Administrator Information > Connecting the Printer to the Network > Before Making Network Connection Divisions Items Note Port number information ❏ Port number to release Check the port number used by the printer and computer, then release the port that is blocked by a firewall, if necessary. See the following for the port number used by the printer. “Using Port for the Printer” on page 290 IP Address Assignment These are the following types of IP address assignment.
Administrator Information > Connecting the Printer to the Network > Connecting to the Network from the … When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, printer, and Internet (opposite server) on behalf of each of them. The opposite server communicates only to the proxy server.
Administrator Information > 8. Connecting the Printer to the Network > Connecting to the Network from the … Enter the IP address for the secondary DNS server. Confirm the value reflected on the previous screen. 9. Tap Start Setup. Setting the Proxy Server Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection.
Administrator Information > Settings to Use the Printer > Using the Print Functions Related Information & “Changing the Network Connection from Wi-Fi to Ethernet” on page 234 Connecting to the Wireless LAN (Wi-Fi) You can connect the printer to the wireless LAN (Wi-Fi) in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually.
Administrator Information > Settings to Use the Printer > Using the Print Functions Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏ You can print as long as the printer runs. Server / Client Connection Settings This is the connection that the server computer shares with the printer. To prohibit the connection without going through the server computer, you can enhance the security.
Administrator Information > 1. Settings to Use the Printer > Using the Print Functions Open the devices and printers screen. Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer. Select Add a local printer or network printer with manual settings, and then click Next. 4.
Administrator Information > Settings to Use the Printer > Using the Print Functions Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet. 6. Set the printer driver.
Administrator Information > Settings to Use the Printer > Using the Print Functions ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK. Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server. 1. Select Control Panel > View devices and printers on the print server. 2.
Administrator Information > Settings to Use the Printer > Using the Print Functions Setting the Paper Source Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2. Set each item. The displayed items may vary by the situation. ❏ Paper source name Display the target paper source name, such as paper tray, Cassette 1. ❏ Paper Size Select the paper size you want to set from the pull-down menu.
Administrator Information > 3. Settings to Use the Printer > Setting Up AirPrint Check the settings, and then click OK. Setting Universal Print Set when you print from external devices without using the printer driver. Some items are not displayed depending on the printing language of your printer. 1. Access Web Config and select the Print tab > Universal Print Settings. 2. Set each item. 3. Check the settings, and then click OK. Basic Items Explanation Top Offset(-30.0-30.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Items Explanation Require PIN Code when using IPP printing Select whether or not to require a PIN code when using IPP printing. If you select Yes, IPP print jobs without PIN codes are not saved in the printer. Enable AirPrint IPP, Bonjour, AirPrint (Scan service) are enabled, and IPP is established only with secure communication. Configuring a Mail Server Set the mail server from Web Config.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Mail Server Setting Items Items Authentication Method Authenticated Account Settings and Explanation Specify the authentication method for the printer to access the mail server. Off Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Items Sender's Email Address Settings and Explanation Enter the sender's email address such as the email address of the system administrator. This is used when authenticating, so enter a valid email address that is registered to the mail server. Enter between 0 and 255 characters in ASCII (0x20-0x7E) except for : ( ) < > [ ] ; ¥. A period "." cannot be the first character.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Messages SMTP server communication error. Check the following. - Network Settings Cause This message appears when ❏ The printer is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder Messages Cause SMTP server authentication failed. Change Authentication Method to SMTP-AUTH. This message appears when an authentication method mismatch occurs between a server and a client. The server supports SMTP AUTH. SMTP server authentication failed. Change Authentication Method to POP before SMTP. This message appears when an authentication method mismatch occurs between a server and a client.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 3. Click Advanced sharing settings, and then click network profiles. 4. Check whether Turn on file and printer sharing is selected on File and Printer Sharing. for the profile with (current profile) in the displayed If already selected, click Cancel and close the window. When you change the settings, click Save Changes and close the window.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name is exceeded, you may not be able to access it normally by the varied environment. 4.
Administrator Information > 5. Settings to Use the Printer > Setting a Shared Network Folder Click Advanced Sharing on the Sharing tab.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder. If it is not displayed, you can add it by clicking Edit. For more details, see Related Information.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of the same domain.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the desktop, and then name it "scan_folder".
Administrator Information > 5. Settings to Use the Printer > Setting a Shared Network Folder Click Advanced Sharing on the Sharing tab.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Administrator Information > 8. Click OK. 9. Select Security tab. Settings to Use the Printer > Setting a Shared Network Folder 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder. Add access permission, if necessary. You can add it by clicking Edit. For more details, see Related Information.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the printer's contact. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission.
Administrator Information > 3. Settings to Use the Printer > Setting a Shared Network Folder Click Edit.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name. Note: If you do not know the full name of the group or user, enter part of the name, and then click Check Names. The group names or user names that match part of the name are listed, and then you can select the full name from the list.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission. Using Microsoft Network Sharing When enabling it, the following are possible.
Administrator Information > Settings to Use the Printer > Making Contacts Available 5. Confirm the settings, and then click OK. 6. Enter the following on the computer's explorer, and then press the Enter key. Check whether there is a network folder and that you can access it. \\Printer's IP address Example : \\192.0.2.
Administrator Information > Settings to Use the Printer > Making Contacts Available Note: You can register the following types of destinations in the contacts list. You can register up to 100 entries in total. Note: Fax Destination for fax Email Destination for email You need to configure the email server settings beforehand.
Administrator Information > 4. Settings to Use the Printer > Making Contacts Available Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again. 5. Enter a value for each item, and then click Apply.
Administrator Information > Settings to Use the Printer > Making Contacts Available Items Settings and Explanation Network Folder (SMB) Save to \\“Folder path” Enter the location where the target folder is located between 1 and 253 characters in Unicode (UTF-8), omitting "\\". User Name Enter a user name to access a network folder in 30 characters or less in Unicode (UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
Administrator Information > Settings to Use the Printer > Making Contacts Available 5. Select the destination that you want to register to the group, and then click Select. 6. Enter a Name and Index Word. 7. Select whether or not you assign the registered group to the frequently used group. Note: Destinations can be registered to multiple groups. 8. Click Apply.
Administrator Information > Settings to Use the Printer > Making Contacts Available Follow the steps below to import the contacts to this printer. 1. Access Web Config, select Device Management > Export and Import Setting Value > Import. 2. Select the backup file you created in File, enter the password, and then click Next. 3. Select the Contacts checkbox, and then click Next.
Administrator Information > Settings to Use the Printer > Making Contacts Available Information that includes security items such as password and personal information can be saved in binary format with a password. You cannot edit the file. This can be used as the backup file of the information including the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list. 4.
Administrator Information > Settings to Use the Printer > Preparing to Scan 6. Click Browse on Import. 7. Select the file you want to import and then click Open. When you select the binary file, in Password enter the password you set when exporting the file. 8. Click Import. The confirmation screen is displayed. 9. Click OK. The validation result is displayed. ❏ Edit the information read Click when you want to edit the information individually.
Administrator Information > Settings to Use the Printer > Preparing to Scan Settings of Servers and Folders Name Settings Location Requirement Scan to Network Folder (SMB) Create and set up sharing of the save folder A computer that has a save folder location The administrative user account to the computer that creates save folders.
Administrator Information > 3. Click Next. 4. Click OK. Settings to Use the Printer > Making Fax Features Available The network is re-connected, and then the settings are enabled. Related Information & “Running Web Config on a Web Browser” on page 269 Making Fax Features Available Before Using Fax Features Set up the following to use the fax features.
Administrator Information > Settings to Use the Printer > Making Fax Features Available ❏ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the telephone wall jack and the printer Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer.
Administrator Information > Settings to Use the Printer > Making Fax Features Available Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
Administrator Information > 2. Settings to Use the Printer > Making Fax Features Available Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the printer's control panel. 4. Pick up the handset.
Administrator Information > Settings to Use the Printer > Making Fax Features Available The Wizard is displayed automatically when the printer is turned on for the first time. You can also display the wizard manually from the printer's control panel. You need to run the wizard again in case the wizard is skipped when the printer is first turned on or when the connection environment has changed. ❏ The items below are what you can set through the wizard.
Administrator Information > 5. Check the settings you made on the screen displayed, and then proceed to the next screen. To correct or change settings, tap 6. Settings to Use the Printer > Making Fax Features Available . Check the fax connection by selecting Start Checking, and then select Print to print a report that shows the connection status. Note: ❏ If there are any errors reported, follow the instructions on the report to solve them.
Administrator Information > 1. Settings to Use the Printer > Making Fax Features Available Select Settings on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select General Settings > Fax Settings > Basic Settings. 3. Select Line Type, and then select PBX. 4. When sending a fax to an outside fax number using # (hash) instead of the actual external access code, select the Access Code box to make this to Use.
Administrator Information > Settings to Use the Printer > Making Fax Features Available The Remote Receive feature is available for telephones that support tone dialing. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Remote Receive. 3. Tap Remote Receive to set this to On. 4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK. 5. Select OK to apply the settings.
Administrator Information > Settings to Use the Printer > Making Fax Features Available 5. Select Save to Inbox to set this to On 6. Select Options when memory is full, select the option to use when the inbox is full. ❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox. ❏ Reject incoming faxes: The printer does not answer incoming fax calls. 7. You can set a password for the inbox. Select Inbox Password Settings, and then set the password.
Administrator Information > 3. Settings to Use the Printer > Making Fax Features Available Set the condition to block junk faxes. Select Rejection Fax, and then enable the following options. ❏ Rejection Number List: Rejects faxes that are in the Rejection Number List. ❏ Fax Header Blank: Rejects faxes that have blank header information. ❏ Unregistered Contacts: Rejects faxes that have not been added to the contact list. 4. Tap 5.
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer Note: You can also change the settings using the FAX Utility. However, if there are any faxes that have been unsaved to the computer, the feature does not work. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Fax Output Settings > Save to Computer > No.
Administrator Information > 2. Settings to Use the Printer > Making Basic Operation Settings for the Printer Set up the following items as necessary. ❏ Sleep Timer Enter the time to switch power saving mode when inactivity occurs. Note: You can also set up from the printer’s control panel. Settings > General Settings > Basic Settings > Sleep Timer ❏ Power Off Timer or Power Off If Inactive Select a time to automatically turn off the printer after it has been inactive for a specific time.
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer ❏ Quiet Mode Set the sound when the printer is set to Quiet Mode. This is enabled when the one of the following items is enabled. ❏ Printer's control panel: Settings > General Settings > Printer Settings > Quiet Mode Settings > General Settings > Fax Settings > Receive Settings > Print Settings > Quiet Mode ❏ Web Config : Fax tab > Print Settings > Quiet Mode 3. Click OK.
Administrator Information > 1. Settings to Use the Printer > Problems when Making Settings Access Web Config and select the functions for which you want to set the default value for the Scan/Copy tab > User Default Settings. Select the Fax tab > User Default Settings to set the default value for fax. 2. Set each item. 3. Click OK. If the combination of the value is invalid, it is automatically modified, and then a valid value is set.
Administrator Information > Managing the Printer > Disabling the External Interface ❏ 256bit: AES256 CA-signed Certificate is expired. If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https). If the message appears before its expiration date, make sure that the printer's date is configured correctly. The common name of the certificate and the printer do not match.
Administrator Information > 2. Managing the Printer > Monitoring a Remote Printer Select Disable on the functions you want to set. Select Enable when you want to cancel controlling. ❏ Memory Device Prohibit saving the data to external memory via USB port for external device connection. ❏ PC Connection via USB You can restrict the usage of the USB connection from the computer. If you want to restrict it, select Disable. 3. Click OK. 4. Check that the disabled port cannot be used.
Administrator Information > Managing the Printer > Backing Up the Settings Related Information & “Application for Configuring Printer Operations (Web Config)” on page 269 Backing Up the Settings You can export the setting value set from Web Config to the file. You can use it for backing up the contacts, setting values, replacing the printer, etc. The exported file cannot be edited because it is exported as a binary file. Export the settings Export the setting for the printer. 1.
Administrator Information > Advanced Security Settings > Security Settings and Prevention of Danger 2. Select the exported file, and then enter the encrypted password. 3. Click Next. 4. Select the settings that you want to import, and then click Next. 5. Click OK. The settings are applied to the printer. Related Information & “Application for Configuring Printer Operations (Web Config)” on page 269 Advanced Security Settings This section explains advanced security features.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Related Information & “Controlling Using Protocols” on page 360 & “SSL/TLS Communication with the Printer” on page 369 Controlling Using Protocols You can print using a variety of pathways and protocols. If you are using a multi-function printer, you can use network scanning and PC-FAX from an unspecified number of network computers.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Protocol Description LPR Settings You can specify whether or not to allow LPR printing. When this is enabled, you can print from the LPR port. RAW(Port9100) Settings You can specify whether or not to allow printing from the RAW port (Port 9100). When this is enabled, you can print from the RAW port (Port 9100). IPP Settings You can specify whether or not to allow printing from IPP.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Items Setting value and Description Scanning Timeout (sec) Enter the communication timeout value for WSD scanning between 3 to 3,600 seconds. Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Items Setting value and Description Enable LLTD Select this to enable LLTD. The printer is displayed in the Windows network map. Device Name Displays the LLTD device name.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Items Setting value and Description URL(Network) Displays IPP URLs (http and https) when the printer is connected to the network. The URL is a combined value of the printer’s IP address, Port number, and IPP printer name. URL(Wi-Fi Direct) Displays IPP URLs (http and https) when the printer is connected by Wi-Fi Direct. The URL is a combined value of the printer’s IP address, Port number, and IPP printer name.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Related Information & “Controlling protocols” on page 360 & “Protocols you can Enable or Disable” on page 360 Using a Digital Certificate About Digital Certification ❏ CA-signed Certificate This is a certificate signed by the CA (Certificate Authority.) You can obtain it to apply to the Certificate Authority.
Administrator Information > Advanced Security Settings > Using a Digital Certificate 1. Access Web Config, and then select the Network Security tab > SSL/TLS > Certificate. 2. Click Generate of CSR. A CSR creating page is opened. 3. Enter a value for each item. Note: Available key length and abbreviations vary by a certificate authority. Create a request according to rules of each certificate authority. 4. Click OK. A completion message is displayed. 5.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Settings and Explanation Country Enter a country code in two-digit number specified by ISO-3166. Sender's Email Address You can enter the sender's email address for the mail server setting. Enter the same email address as the Sender's Email Address for the Network tab > Email Server > Basic.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Related Information & “Application for Configuring Printer Operations (Web Config)” on page 269 CA-signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate Select a certificate’s format. Private Key If you obtain a certificate of the PEM/DER format by using a CSR created from a computer, specify a private key file that is match a certificate.
Administrator Information > 2. Click Update. 3. Enter Common Name. Advanced Security Settings > Using a Digital Certificate You can enter up to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs between 1 to 128 characters and separating them with commas. The first parameter is stored to the common name, and the others are stored to the alias field for the subject of the certificate. Example: Printer's IP address : 192.0.2.123, Printer name : EPSONA1B2C3 Common name : EPSONA1B2C3,EPSONA1B2C3.
Administrator Information > Advanced Security Settings > SSL/TLS Communication with the Printer Related Information & “Application for Configuring Printer Operations (Web Config)” on page 269 Deleting a CA Certificate You can delete the imported CA Certificate. 1. Access Web Config and then select the Network Security tab > CA Certificate. 2. Click Delete next to the CA Certificate that you want to delete. 3. Confirm that you want to delete the certificate in the message displayed. 4.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Related Information & “Application for Configuring Printer Operations (Web Config)” on page 269 Configuring a Server Certificate for the Printer 1. Access Web Config and select the Network Security tab > SSL/TLS > Certificate. 2. Specify a certificate to use on Server Certificate. ❏ Self-signed Certificate A self-signed certificate has been generated by the printer.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If the CA-signed Certificate and CSR do not have the same information, the CSR cannot be imported.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province. Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). A comma or space is included in the Common Name. If a comma is entered, the Common Name is divided at that point. If only a space is entered before or after a comma, an error occurs.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Invalid file. Cause/What to do Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority. Cause: The file you have imported is too large. The maximum file size is 5KB. What to do: If you select the correct file, the certificate might be corrupted or fabricated.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Setup failed. Cause/What to do Cause: Cannot finish the configuration because the communication between the printer and computer failed or the file cannot be read by some errors. What to do: After checking the specified file and communication, import the file again.
Where to Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Get Help > Contacting Epson Support > Help for Users in Taiwan Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
Where to Get Help > Contacting Epson Support > Help for Users in New Zealand World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.
Where to Get Help > Contacting Epson Support > Help for Users in New Zealand Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
