User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6682-01 EN
Contents Paper Size and Type Settings. . . . . . . . . . . . . . . . . .31 List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 32 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Loading Pre-punched Paper. . . . . . . . . . . . . . . . 33 Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 34 Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . .
Copying by Enlarging or Reducing. . . . . . . . . . . 89 Copying Multiple Originals onto One Sheet. . . . .89 Copying in Page Order. . . . . . . . . . . . . . . . . . . . 91 Copying Originals Using Good Quality. . . . . . . . 91 Copying ID card. . . . . . . . . . . . . . . . . . . . . . . . 92 Copying Books. . . . . . . . . . . . . . . . . . . . . . . . . 92 Basic Menu Options for Copying. . . . . . . . . . . . . . 92 Density:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Paper Setting:. .
Printing, Copying, and Scanning Quality is Poor. . 192 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .192 Copy Quality is Poor. . . . . . . . . . . . . . . . . . . . 199 Scanned Image Problems. . . . . . . . . . . . . . . . . 206 Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 208 Cannot Solve Printing or Copying Problems. . . 209 Software Information. . . . . . . . . . . . . . . . . . . . . . 240 Software for Printing. . . . . . . . . . . . . . . . . . . .
Setting Up AirPrint. . . . . . . . . . . . . . . . . . . . . 293 Configuring a Mail Server. . . . . . . . . . . . . . . . .294 Setting a Shared Network Folder. . . . . . . . . . . . 297 Making Contacts Available. . . . . . . . . . . . . . . . 313 Preparing to Scan. . . . . . . . . . . . . . . . . . . . . . . 323 Making Basic Operation Settings for the Printer 325 Problems when Making Settings. . . . . . . . . . . . 327 Managing the Printer. . . . . . . . . . . . . . . . . . . . . .
Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Trademarks. . . . . . . . .
Guide to This Manual > Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
Guide to This Manual > About This Manual > Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print. ❏ To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25 ❏ To specify pages that are not in series, divide the pages with commas.
Guide to This Manual > About This Manual > Operating System References Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Guide to This Manual > Trademarks Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Guide to This Manual > Copyright ❏ Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions in the name of Linotype Corp. or its licensee Linotype GmbH. ❏ ITC Avant Garde Gothic, Bookman, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Important Instructions Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Instructions > Safety Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Setting Up the Printer Safety Instructions for Ink ❏ Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer with… Related Information & “Installation Location and Space” on page 273 Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable and ink tubes inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer.
Important Instructions > Protecting Your Personal Information Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the transportation lock is set to the locked (Transport) position and that the print head is in the home (far right) position.
Part Names and Functions Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part Names and Functions > Front Front A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. C ADF input tray Feeds originals automatically. D ADF document support Supports originals larger than legal size paper. E ADF output tray Holds originals ejected from the ADF. F Paper cassette1 Loads paper. G Paper cassette2 A Paper support Supports loaded paper.
Part Names and Functions > Front C Paper tray Loads all paper types supported by the printer. D Output tray Holds the ejected paper. When you start printing, this tray is ejected to fit the paper size automatically. To store the tray, push it manually or select on the control panel. E Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. F Paper cassette Loads paper. G Paper cassette cover Prevents foreign substance from entering the paper cassette.
Part Names and Functions > Inside Inside A Maintenance box cover Open when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. B Scanner unit Scans placed originals. Open to remove jammed paper. This unit should usually be kept closed. C Print head Ink is ejected from the print head nozzles underneath. D Transportation lock Stops ink supply.
Part Names and Functions > Rear Rear A Rear cover Remove when removing jammed paper. B AC inlet Connects the power cord. C USB port Connects a USB cable to connect with a computer. D LAN port Connects a LAN cable.
Guide to the Control Panel Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Home Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Menu Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Job/Status Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Entering Characters. . . .
Guide to the Control Panel > Control Panel Control Panel A Turns the printer on or off. Unplug the power cable after checking that the power light is off. B Displays the home screen. C Logs off from the printer when Access Control is enabled. When Access Control is disabled, this is also disabled. D Stores the output tray. E Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer.
Guide to the Control Panel > Home Screen Configuration Home Screen Configuration A You can view the operating instructions or the solutions to problems. B Displays the network connection status. See the following for more details. “Guide to the Network Icon” on page 25 C Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sounds menu from this screen. You can also make this setting from the Settings menu.
Guide to the Control Panel > F Home Screen Configuration > Guide to the Network Icon Displays each menu. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏ Presets Allows you to register frequently used settings for copying or scanning as a preset. ❏ Memory Device Allows you to print JPEG ,TIFF or PDF data on a memory device such as a USB flash drive connected to the printer.
Guide to the Control Panel > Menu Screen Configuration Menu Screen Configuration A Returns to the previous screen. B Switches the list of settings using the tabs. The Basic Settings tab displays frequently used items. The Advanced tab displays other items that you can set as necessary. C Displays the list of setting items. When is displayed, you can view additional information by selecting the icon. Make settings by selecting the item or adding a check mark.
Guide to the Control Panel > Job/Status Screen Configuration > Reserve Job Job/Status Screen Configuration Press the button to display the Job/Status menu. You can check the status of the printer or the jobs. A Switches the displayed lists. B Filter the jobs by functional. C When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed. When Log is selected, displays the job history.
Guide to the Control Panel > Viewing Animations Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings, and so on. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. D Switches the character type. : You can enter numbers and symbols. : You can enter letters. E Enters frequently used email domain addresses or URLs by simply selecting the item.
Guide to the Control Panel > Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
Loading Paper Paper Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Paper Size and Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper > Paper Size and Type Settings Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading.
Loading Paper > Loading Paper ink by making sure you are not printing on the wrong paper size or printing using poor print quality due to settings that do not match the paper type. If displayed paper size and type differ from the loaded paper, select the item to change. If the settings match the loaded paper, close the screen. Note: You can also display the paper size and paper type settings screen by selecting Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.
Loading Paper > Loading Paper > Loading Pre-punched Paper Select , and then select How To > Load paper. Select the paper type and paper source you want to use to display the animations. Select Finish to close the animation screen. Loading Pre-punched Paper Load a single sheet of pre-punched paper in the paper tray. Paper size: A3, B4, A4, B5, A5, A6, Letter, Legal ❏ Adjust the print position of your file to avoid printing over the holes.
Loading Paper > Loading Paper > Loading Long Papers Loading Long Papers ❏ Paper tray Load long paper in the paper tray by allowing the leading edge of the paper to roll over. Select User-Defined as the paper size setting. ❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. ❏ Long paper cannot be held in the output tray. Prepare a box and so on to make sure that paper does not fall on the floor. ❏ Do not touch paper that is being fed or ejected.
Placing Originals Originals that are not Supported by the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Detecting the Original Size Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Originals > Detecting the Original Size Automatically Originals that are not Supported by the ADF c Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the scanner glass instead. To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
Placing Originals > Placing Originals Note: The sizes for the following originals may not be detected correctly. If the sizes are not detected, set the size manually on the control panel. ❏ Originals that are torn, folded, wrinkled, or curled (if the originals are curled, flatten the curl before placing the originals.
Placing Originals > Placing Originals Note: ❏ If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. Remove any trash and dirt on the scanner glass before scanning. ❏ A range of 1.5 mm from the corner of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. ❏ Some sizes may not be automatically detected.
Inserting and Removing a Memory Device Inserting an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Sharing Data on a Memory Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Inserting an External USB Device Insert an external USB device into the external interface USB port. Related Information & “Memory Device Specifications” on page 270 Removing an External USB Device Remove the external USB device. c Important: If you remove the external USB device while operating the printer, the data on the external USB device may be lost.
Inserting and Removing a Memory Device > Sharing Data on a Memory Device c Important: When sharing a memory device inserted in the printer between computers connected by USB or over a network, write access is only allowed to the computers that are connected by the method you selected on the printer. To write to the memory device, enter Settings > General Settings > Printer Settings > Memory Device Interface > File Sharing on the control panel and then select a connection method.
Printing Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Printing Using a Cloud Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing > Printing Documents > Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper” on page 32 2. Open the file you want to print.
Printing > Printing Documents > Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 7. Click OK to close the printer driver window. 8.
Printing > Printing Documents > Printing from a Computer - Windows Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Paper Source: Select the paper source from which the paper is fed.
Printing > Printing Documents > Printing from a Computer - Windows Collate: Prints multi-page documents collated in order and sorted into sets. Reverse Order: Allows you to print from the last page so that the pages are stacked in the correct order after printing. Quiet Mode: Reduces the noise the printer makes. However, enabling this may reduce print speed. Print Preview: Displays a preview of your document before printing.
Printing > Printing Documents > Printing from a Computer - Windows Fit to Page: Automatically reduce or enlarge the document to fit to the paper size selected in Output Paper. Zoom to: Prints with a specific percentage. Center: Prints images in the center of the paper. Tone Correction: Automatic: Adjusts the tone of images automatically. Custom: Allows you to perform manual tone correction. Click Advanced for further settings. Image Options: Enables print quality options such as Emphasize Text.
Printing > Printing Documents > Printing from a Computer - Windows Mirror Image: Inverts the image so that it prints as it would appear in a mirror. Show Settings/Hide Settings: Displays a list of items currently set on the Main and More Options tabs. You can show or hide the current setting list screen. Restore Defaults: Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults.
Printing > Printing Documents > Printing from a Computer - Windows Monitoring Preferences: Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings: Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue: Displays the jobs waiting to be printed. You can check, pause, or resume print jobs. Printer and Option Information: Displays the number of sheets of paper fed into the printer or the ADF.
Printing > Printing Documents > Printing from a Computer - Windows “Main Tab” on page 45 “More Options Tab” on page 46 5. Click Print. The next time you want to print using the same settings, select the registered setting name from Printing Presets, and click OK. Related Information & “Loading Paper” on page 32 & “Printing Using Easy Settings” on page 43 Printing on 2-Sides You can use either of the following methods to print on both sides of the paper.
Printing > 4. Printing Documents > Printing from a Computer - Windows Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 45 “More Options Tab” on page 46 5. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.
Printing > Printing Documents > Printing from a Computer - Windows ❏ Side Binding. Use this method when printing one sheet (four pages) at a time, folding each in half, and then putting them together in one volume. 3. Click OK. 4. When printing data that has a lot of photos and images, click Print Density, and then make the appropriate settings, and then click OK. When setting Print Density, you can adjust print density according to the document type.
Printing > 3. Printing Documents > Printing from a Computer - Windows Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 45 “More Options Tab” on page 46 4. Click Print. Related Information & “Loading Paper” on page 32 & “Printing Using Easy Settings” on page 43 Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1.
Printing > Printing Documents > Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage.
Printing > Printing Documents > Printing from a Computer - Windows Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. 1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. 2. Click Settings, make the appropriate settings, and then click OK.
Printing > Printing Documents > Printing from a Computer - Windows The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Printing > Printing Documents > Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Printing > Printing Documents > Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Printing > 7. Printing Documents > Printing from a Computer - Windows Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1. On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
Printing > 2. Printing Documents > Printing from a Computer - Windows Settings, and then select the items you want to print and then click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number. ❏ If you want to print text in the header or footer, select the position you want to print, and then select Text. Enter the text you want to print in the text input field. 3.
Printing > Printing Documents > Printing from a Computer - Windows “More Options Tab” on page 46 4. Click Print. Related Information & “Loading Paper” on page 32 & “Printing Using Easy Settings” on page 43 Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. 1. On the printer driver's More Options tab, select Confidential Job, and then enter a password. 2.
Printing > Printing Documents > Printing from a Computer - Windows Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1. On the printer driver's Main tab, select Job Arranger Lite. “Main Tab” on page 45 2. Click Print. When you start printing, the Job Arranger Lite window is displayed. 3.
Printing > 1. Printing Documents > Printing from a Computer - Windows On the printer driver's More Options tab, select the method of tone correction from the Tone Correction setting. ❏ Automatic: This setting automatically adjusts the tone to match the paper type and print quality settings. ❏ Custom: Click Advanced, you can make your own settings. 2. Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 45 “More Options Tab” on page 46 3.
Printing > Printing Documents > Printing a Document Using the PostScript Printer Driver (Windows) Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper Type: Plain paper, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, Thick paper, Epson Photo Quality Ink Jet, Epson Matte, or Envelope ❏ Quality: Standard 1.
Printing > Printing Documents > Printing a Document Using the PostScript Printer Driver (Windows) 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print.
Printing > Printing Documents > Printing a Document Using the PostScript Printer Driver (Windows) Paper/Quality Tab Tray Selection: Select the paper source and media. Paper Source: Select the paper source from which the paper is fed. Select Automatically Select to automatically select the paper source selected in the Paper Setting on the printer. Media: Select the type of paper on which you print.
Printing > Printing Documents > Printing a Document Using the PostScript Printer Driver (Windows) Job Settings: Set Access Control Settings. Save Access Control settings: Allows you to enter a user name and password. ❏ User Name: Enter a user name. ❏ Password: Enter a password. Advanced Options Paper/Output: Select the paper size and number of copies. Paper Size: Select the paper size on which you want to print. Copies: Set the number of copies you want to print.
Printing > Printing Documents > Printing from a Computer - Mac OS Rotate by 180º: Rotates the data 180 degrees before printing. Printing from a Computer - Mac OS Printing Using Easy Settings Note: Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer . “Loading Paper” on page 32 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog.
Printing > 5. Printing Documents > Printing from a Computer - Mac OS Select Print Settings from the pop-up menu. Note: If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu.
Printing > Printing Documents > Printing from a Computer - Mac OS Related Information & “Available Paper and Capacities” on page 236 & “List of Paper Type” on page 32 & “Menu Options for Print Settings” on page 73 Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet: Select the number of pages to be printed on one sheet.
Printing > Printing Documents > Printing from a Computer - Mac OS Scale to fit paper size: Prints to fit to the paper size you loaded. ❏ Destination Paper Size: Select the paper size to print on. ❏ Scale down only: Select this when you want to reduce the size only if the print data is too large for the paper size loaded in the printer. Menu Options for Cover Page Print Cover Page: Select whether or not to print a cover page. When you want to add a back cover, select After document.
Printing > Printing Documents > Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1. Set each item such as Print Settings and Layout (Paper Size, Media Type, and so on). 2. Click Presets to save the current settings as a preset. 3. Click OK.
Printing > Printing Documents > Printing from a Computer - Mac OS 1. Select Two-sided Printing Settings from the pop-up menu. 2. Select the bindings in Two-sided Printing. 3. Select the type of original in Document Type. Note: ❏ Printing may be slow depending on the Document Type setting. ❏ If you are printing high-density data such as photos or graphs, select Text & Photos or Text & Graphics as the Document Type setting.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. Select the size of the paper you set in the application as the Paper Size setting. 2. Select Paper Handling from the pop-up menu. 3. Select Scale to fit paper size. 4. Select the paper size you loaded in the printer as the Destination Paper Size setting. 5. Set the other items as necessary. 6. Click Print.
Printing > Printing Documents > Printing from the PostScript Printer Driver on Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Select Print from the File menu or another command to access the print dialog. 2. Select Page Setup from the File menu of the application. 3. Select Printer, Paper Size, enter percentage in Scale, and then click OK.
Printing > Printing Documents > Printing from the PostScript Printer Driver on Mac OS 4. Select Print Features from the pop-up menu. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print.
Printing > Printing Documents > Printing from the PostScript Printer Driver on Mac OS Layout Direction: Specify the order in which the pages will be printed. Border: Prints a border around the pages. Two-Sided: Allows you to perform 2-sided printing. Reverse page orientation: Rotates pages 180 degrees before printing. Flip horizontally: Inverts the image so that it prints as it would appear in a mirror. Menu Options for Color Matching ColorSync/In Printer: Select the method for color adjustment.
Printing > Printing Documents > Printing Documents from Smart Devices (iOS) All Pages From: Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically. First Page From/Remaining From: You can also select the paper source for page. Menu Options for Cover Page Print Cover Page: Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type: Select the contents of the cover page.
Printing > Printing Documents > Printing Documents from Smart Devices (iOS) Printing Documents Using Epson Smart Panel Note: Operations may differ depending on the device. 1. Set up your printer for wireless printing. 2. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 245 3. Connect your smart device to the wireless router. 4. Start Epson Smart Panel. 5.
Printing > Printing Documents > Printing Documents from Smart Devices (Android) Printing Documents from Smart Devices (Android) You can print documents from a smart device such as a smartphone or tablet. Printing Documents Using Epson Smart Panel Note: Operations may differ depending on the device. 1. Set up your printer for wireless printing. 2. If Epson Smart Panel is not installed, install it. “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 245 3.
Printing > 5. Printing on Envelopes > Printing on Envelopes from a Computer (Windows) From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer. Printing Using Mopria Print Service Mopria Print Service enables instant wireless printing from Android smart phones or tablets. 1. Install Mopria Print Service from Google Play. 2. Load paper in the printer. 3.
Printing > 6. Printing Web Pages > Printing Web Pages from Smart Devices Click Print. Printing on Envelopes from a Computer (Mac OS) 1. Load envelopes in the printer. “Loading Paper” on page 32 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. 4. Select the size as the Paper Size setting. 5. Select Print Settings from the pop-up menu. 6. Select Envelope as the Media Type setting. 7. Set the other items as necessary. 8.
Printing > Printing Using a Cloud Service 6. Select Smart Panel. 7. Tap Print. Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect. The features available on the Internet are as follows.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel Registering to Epson Connect Service from the Control Panel Follow the steps below to register the printer. 1. Select Settings on the control panel. 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Copying Available Copying Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Basic Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Advanced Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying > Available Copying Methods > Copying on 2-Sides Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy fixed size or custom size originals in monochrome. 1. Load paper in the printer. “Loading Paper” on page 32 2. Place the originals. “Placing Originals” on page 37 3. Select Copy on the home screen. 4. Tap x. Copying on 2-Sides Copy multiple originals on both sides of the paper. 1.
Copying > Available Copying Methods > Copying Multiple Originals onto One Sheet 2. Select Copy on the home screen. 3. Select the Basic Settings tab, select 2-Sided, and then select 2→2-Sided or 1→2-Sided 4. Specify other settings such as the original orientation and the binding position. 5. Tap x. Copying by Enlarging or Reducing You can copy originals at a specified magnification. 1. Place the originals. “Placing Originals” on page 37 2. Select Copy on the home screen. 3.
Copying > Available Copying Methods > Copying Multiple Originals onto One Sheet ❏ Readable Direction ❏ Left Direction c Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF” on page 36 Note: You can also place the originals on the scanner glass. “Placing Originals” on page 37 2. Select Copy on the home screen. 3. Select the Advanced tab, select Multi-Page, and then select 2-up or 4-up. 4.
Copying > Available Copying Methods > Copying Originals Using Good Quality Copying in Page Order When making multiple copies of a multi-page document, you can discharge one copy at a time in page order. 1. Place the originals. “Placing Originals” on page 37 2. Select Copy on the home screen. 3. Select the Advanced tab, and then select Finishing > Collate (Page Order). 4. Tap x. Copying Originals Using Good Quality You can copy originals without shadows and punched holes. 1. Place the originals.
Copying > Basic Menu Options for Copying Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1. Place the originals. “Placing Originals” on page 37 2. Select Copy on the home screen. 3. Select the Basic Settings tab, select ID Card Copy, and then enable the setting. 4. Specify the Orientation (Original). 5. Tap x. Copying Books Copies two facing pages of a book and so on onto separate sheets of paper. 1. Place the original on the scanner glass.
Copying > Basic Menu Options for Copying Density: Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. Paper Setting: Select the paper source that you want to use. When Auto is selected, a suitable size is fed automatically depending on the auto detected original size and the specified magnification ratio. Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction.
Copying > Advanced Menu Options for Copying ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper. ❏ 2→1-Sided Copies both sides of a double-sided original onto one side of two sheets of paper. Select the orientation of your original and the binding position of the original. ID Card Copy: Scans both sides of an ID card and copies onto one side of a paper.
Copying > Advanced Menu Options for Copying ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are copied at the actual size of the originals. Place your originals by aligning the width of the originals as shown below. Orientation (Original): Select the orientation of your original.
Copying > Advanced Menu Options for Copying Remove Punch Holes: Removes the binding holes when copying.
Scanning Available Scanning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Scanning Originals to a Network Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Scanning Originals to an Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Scanning Originals to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Scanning Originals to a Memory Device. . . . . . . . . . .
Scanning > Scanning Originals to a Network Folder Available Scanning Methods You can use any of the following methods to scan using this printer. Scanning to a Network Folder You can save the scanned image to a pre-configured folder on a network. “Scanning Originals to a Network Folder” on page 98 Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server.
Scanning > Scanning Originals to a Network Folder > Destination Menu Options for Scanning to a Folder Note: Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1. Place the originals. “Placing Originals” on page 37 2. Select Scan > Network Folder/FTP on the control panel. 3. Specify the destination.
Scanning > Scanning Originals to a Network Folder > Scan Menu Options for Scanning to a Folder You can search for a contact from the contacts list. Enter the search keyword into the box at the top of the screen. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image.
Scanning > Scanning Originals to an Email Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are scanned at the actual size of the originals. Place your originals by aligning the width of the originals as shown below. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image.
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email ❏ Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1. Place the originals. “Placing Originals” on page 37 2. Select Scan > Email on the control panel. 3. Specify the recipient.
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. When you want to save as PDF, PDF/A, or TIFF, select whether to save all originals as one file (multipage) or save each original separately (single page). ❏ Compression Ratio: Select how much to compress the scanned image.
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image.
Scanning > Scanning Originals to a Computer Scanning Originals to a Computer Note: To use this feature, make sure the following applications are installed on your computer. ❏ Epson ScanSmart (Windows 7 or later, or OS X El Capitan or later) ❏ Epson Event Manager (Windows Vista/Windows XP, or OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac OS X v10.6.8) ❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications.
Scanning > Scanning Originals to a Memory Device > Basic Menu Options for Scanning to a Memory Device Scanning Originals to a Memory Device 1. Place the originals. “Placing Originals” on page 37 2. Insert a memory device into the printer. “Inserting an External USB Device” on page 40 3. Select Scan > Memory Device on the control panel. 4. Make the scan settings.
Scanning > Scanning Originals to a Memory Device > Advanced Menu Options for Scanning to a Memory Device ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Original Type: Select the type of your original.
Scanning > Scanning Originals to the Cloud > Basic Menu Options for Scanning to the Cloud File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date: Add the date to the file name. ❏ Add Time: Add the time to the file name. Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.
Scanning > Scanning Originals to the Cloud > Advanced Menu Options for Scanning to the Cloud 2-Sided: Scan both sides of the original. ❏ Orientation (Original): Select the orientation of the original. ❏ Binding(Original): Select the binding direction of the original. Scan Area: Select the scan area. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original.
Scanning > Scanning Using WSD > Setting Up a WSD Port Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. “Setting Up a WSD Port” on page 110 1. Place the originals. “Placing Originals” on page 37 2. Select Scan > WSD on the control panel. 3. Select a computer. 4. Tap x.
Scanning > Scanning Using WSD > Setting Up a WSD Port Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close.
Scanning > 6. Scanning Originals to a Smart Device Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning Originals to a Smart Device Note: Before scanning, install Epson Smart Panel on your smart device. 1.
Maintaining the Printer Checking the Status of Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Improving Print, Copy, and Scan Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Cleaning Spilled ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Adjusting the Print Quality Checking the Status of Consumables You can check the approximate service life of the maintenance box from the control panel. Press the and then select Printer Status. button, To confirm the actual ink remaining, visually check the ink level in the printer's tank.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Adjusting the Print Quality ❏ If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged. Select 5. to proceed to the next adjustment. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if your printouts look blurry. Find and select the number for the most solid pattern.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Checking and Cleaning the Print Head ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint or there is visible banding. If the nozzles are severely clogged, a blank sheet will be printed.
Maintaining the Printer > 4. Improving Print, Copy, and Scan Quality > Running Power Cleaning Check the printed pattern to see if the print head nozzles are clogged. ❏ A: All lines are printed. Select . No further steps are needed. ❏ B or close to B Some nozzles are clogged. Select , and then follow the on-screen instructions to clean the print head. ❏ C or close to C to exit the nozzle If most lines are missing or not printed, this indicates most nozzles are clogged.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Running Power Cleaning ❏ When you have performed a nozzle check and head cleaning 3 times and waited for at least 12 hours without printing, but print quality still did not improve. Before running this feature, use the nozzle check feature to check if the nozzles are clogged, read the following instructions, and then run Power Cleaning. c Important: Make sure that there is enough ink in the ink tank.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Paper Path for Ink Smears Note: You can also run power cleaning from the printer driver. ❏ Windows Click Power Cleaning on the Maintenance tab.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Scanner Glass and Docume… 2. Select Paper Guide Cleaning. 3. Select the paper source, load plain paper in the paper source you selected, and then follow the on-screen instructions to clean the paper path. “Loading Paper” on page 32 Note: Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scuffed, clean the other paper sources.
Maintaining the Printer > 2. Improving Print, Copy, and Scan Quality > Cleaning the Scanner Glass and Docume… Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the ADF Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Translucent Film 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Translucent Film ❏ Cotton swabs (several) ❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water) ❏ Light for checking smears c Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the P button. 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light.
Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Translucent Film c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wipe off the smear gently.
Maintaining the Printer > Cleaning Spilled ink Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth. c Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged.
Maintaining the Printer > Saving Power > Saving Power (Control Panel) ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏ If ink spills on the desk or floor, wipe it off immediately. When ink is dried, it will be difficult to remove the smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth. ❏ If ink gets on your hands, wash them with water and soap.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Installing or Uninstalling Applications Separately Connect your computer to the network and install the latest version of applications from the website. Log in to your computer as an administrator.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing a PostScript Printer Driver Related Information & “Installing the Applications Separately” on page 128 Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications 2. Select your printer. 3. Follow the on-screen instructions. 4. Select the connection method from the network connection or USB connection. ❏ For network connection. A list of available printers in the same network is displayed. Select the printer you want to use. ❏ For USB connection. Follow the on-screen instructions to connect the printer to the computer. 5.
Maintaining the Printer > 3. Installing or Uninstalling Applications Separately > Uninstalling Applications Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Updating Applications and Firm… 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Maintaining the Printer > 2. Installing or Uninstalling Applications Separately > Updating Applications and Firm… Select General Settings > System Administration > Firmware Update > Update. Note: Select Notification > On to set the printer to regularly check for available firmware updates. 3. Check the message displayed on the screen and start searching for available updates. 4.
Maintaining the Printer > Transporting and Storing the Printer Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
Maintaining the Printer > Transporting and Storing the Printer If the print head is not in the position shown below, move it by hand. 9. Secure the print head to the case with tape.
Maintaining the Printer > Transporting and Storing the Printer 10. Close the scanner unit. 11. Make sure you install the ink tank cap securely onto the ink tank. 12. Close the ink tank cover securely.
Maintaining the Printer > Transporting and Storing the Printer 13. Prepare to pack the printer as shown below. 14. Place the printer in the plastic bag and fold it closed. 15. Pack the printer in its box using the protective materials.
Maintaining the Printer > Transporting and Storing the Printer c Important: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting. ❏ When lifting the printer, place your hands in the positions shown below.
Maintaining the Printer > Transporting and Storing the Printer c Important: ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.
Solving Problems Checking Solutions on the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Cannot Display a Menu Other than the Copy Menu. . . . . . . . . . . . . . . . . . . . . . . . 142 The Printer Does Not Work as Expected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 A Message is Displayed on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems > The Printer Does Not Work as Expected > The Printer Does Not Turn On or Off Checking Solutions on the Control Panel You can also check the solutions from on the printer's control panel. Cannot Display a Menu Other than the Copy Menu The default screen on the control panel is the copy menu screen. You can select other menus by selecting The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Power Does Not Turn Off The P button was not pressed for long enough. Solutions Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. Power Turns Off Automatically The Power Off Settings or Power Off Timer feature is enabled.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Too many sheets are loaded in the printer. Solutions Do not load more than the maximum number of sheets specified for the paper. & “Available Paper and Capacities” on page 236 The paper settings on the printer are incorrect. Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The paper settings on the printer are incorrect. Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer. & “Paper Size and Type Settings” on page 31 Several Sheets of Paper are Fed at a Time The following causes can be considered. The installation location is inappropriate.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The paper settings on the printer are incorrect. Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer. & “Paper Size and Type Settings” on page 31 Multiple sheets of paper feed at the same time during manual 2-sided printing. Solutions Remove any paper that is loaded in the paper source before you reload the paper.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Too many originals are loaded in the ADF. Solutions Do not load originals above the line indicated by the triangle symbol on the ADF. The original slips when paper dust adheres to the roller. Solutions Clean the inside of the ADF. & “Cleaning the ADF” on page 122 Originals are not detected. Solutions On the screen for copy or scan, check that the ADF icon is on. If it is off, place the originals again.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. & “When Replacing the Wireless Router” on page 212 The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the network connection of the computer. See the documentation provided with the computer for details. The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The Printer Cannot Connect by USB (Windows) The following causes can be considered. The USB cable is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer. There is a problem with the USB cable or the USB inlet.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Printer Does Not Print While Using PostScript Printer Driver (Windows) The following causes can be considered. The Printing Language setting needs to be changed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. The printer is not connected to the network. Solutions Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print If the printer is offline or pending, clear the offline or pending setting from the Printer menu. The printer is not selected as the default printer. Solutions Right-click the printer icon in Control Panel > View devices and printers (or Printers, Printers and Faxes) and click Set as default printer. Note: If there are multiple printer icons, see the following to select the correct printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer. Check the following if a connection has not been established.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The SSIDs connected from the computer or smart device and computer are different. Solutions When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to different SSIDs, you cannot connect to the wireless router. Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The device connected to the USB 3.0 port causes radio frequency interference. Solutions When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the following if you cannot connect to wireless LAN (Wi-Fi) or if operations become unstable. ❏ Place the device that is connected to the USB 3.0 port further away from the computer. ❏ Connect to the SSID for the 5 GHz range.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem. The Printer Cannot Connect by USB (Mac OS) The following causes can be considered. The USB cable is not plugged into the electrical outlet correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is a problem with the status of the printer. Solutions Make sure the printer status is not Pause. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume. User feature restrictions are enabled for the printer. Solutions The printer may not print when the user feature restriction is enabled.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer is not connected to the network. Solutions Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report. If the report shows that the network connection failed, check the network connection report and then follow the printed solutions. There is a problem with the network settings on the computer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the following if a connection has been established. ❏ The printer is recognized, but printing cannot be performed. “Cannot Print Even Though a Connection has been Established (iOS)” on page 163 Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display AirPrint is disabled. Solutions Enable the AirPrint setting on Web Config. & “Application for Configuring Printer Operations (Web Config)” on page 246 Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Check the network connection of the computer. See the documentation provided with the smart device for details. Cannot Start Scanning Cannot Start Scanning from Windows Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 6. The Printer Does Not Work as Expected > Cannot Start Scanning On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 246 7. Select the Network tab > Wired LAN. 8. Select OFF for IEEE 802.3az. 9. Click Next. 10. Click OK. 11. Remove the Ethernet cable connected to the computer and the printer. 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on. When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning There is a problem with the network settings on the computer. Solutions Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the documentation provided with the computer for details. The device connected to the USB 3.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning 8. Select OFF for IEEE 802.3az. 9. Click Next. 10. Click OK. 11. Remove the Ethernet cable connected to the computer and the printer. 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Examples of Epson printing apps Search for and install the Epson printing application from App Store or Google Play if it is not already installed. 1. On the smart device, start the Epson printing application. 2. Check that the printer name is displayed in the application. When the printer name is displayed, a connection has been successfully established between the smart device and the printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Messages Solutions DNS error. Check DNS settings. Cannnot connect to the computer. Check the following. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN ❏ Make sure that the comp
Solving Problems > The Printer Does Not Work as Expected > Error Code is Displayed on the Status Menu Items Operation Error Messages Logging on to the computer Log on to the computer with the user name and the password. Authentication error. Check the authentication method, authenticated account, and authenticated password. Checking the folder to save Check the network path of the shared folder. Communication error. Check the Wi-Fi/ network connection.
Solving Problems > The Printer Does Not Work as Expected > Error Code is Displayed on the Status Menu Code Problem Solution 102 Collated printing has failed due to a lack of available memory. ❏ Select Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font, Macro, and then clear the fonts and the macros that you have downloaded. ❏ Try the methods below to reduce the size of the print job. If you do not want to use these methods, try printing one copy at a time.
Solving Problems > The Printer Does Not Work as Expected > Error Code is Displayed on the Status Menu Code Problem Solution 111 Available memory is running low. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏ Change the format setting. ❏ Reduce the number of images, letters or fonts used in the print job. 120 Cannot communicate with the server that is connected using an open platform.
Solving Problems > The Printer Does Not Work as Expected > Error Code is Displayed on the Status Menu Code Problem Solution 315 The memory is full. Retry after other ongoing jobs are finished. 316 A mail encryption error has occurred. ❏ Make sure that the encryption certificate setting is correct. ❏ Make sure that the printer's time setting is correct. 317 ❏ Make sure that the signing certificate setting is correct. A mail signature error has occurred.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected Code Problem Solution 341 A communication error has occurred. ❏ Check the connections for the printer and the computer. If you are connecting over a network, print a network connection report to check if the printer is connected to the network. ❏ Make sure that Document Capture Pro is installed on the computer. 350 ❏ Make sure that the date/time and time difference settings are correct.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected Quiet Mode is enabled. Solutions Disable Quiet Mode. The printing speed slows down when the printer is running in Quiet Mode. ❏ Control panel Select on the home screen, and then select Off. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected The screen is smeared. Solutions Turn off the printer, and then wipe the screen using a soft, dry cloth. If the screen is smeared, it may not respond. Cannot Operate from the Control Panel When the user feature restriction is enabled, a user ID and password are required to print. Solutions If you do not know the password, contact your printer administrator. Operation Sounds Are Loud Quiet Mode is disabled.
Solving Problems > A Message is Displayed on the LCD Screen Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 There is a problem with your AirPrint setup. Solutions Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Solving Problems > Paper Gets Jammed > Preventing Paper Jams Error Messages Solutions The combination of the IP address and the subnet mask is invalid. See your documentation for more details. Enter the correct IP address or default gateway. Contact the person who setup the network for assistance. To use cloud services, update the root certificate from the Epson Web Config utility. Run Web Config, and then update the root certificate.
Solving Problems > It is Time to Refill the Ink > Ink Bottle Handling Precautions ❏ Load paper in the correct direction, and slide the edge guide against the edge of the paper. “Loading Paper” on page 32 ❏ Raise the ADF document support. ❏ Do not load more than the maximum number of sheets specified for paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tank Handling precautions for refilling ink ❏ The ink for this printer must be handled carefully. Ink may splatter when the ink tank is being filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. ❏ Use ink bottles with the correct part code for this printer. ❏ Do not shake too vigorously or squeeze the ink bottles.
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tank 5. Open the ink tank cap. 6. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink. 7. Check the upper line (a) in the ink tank.
Solving Problems > 8. It is Time to Refill the Ink > Refilling the Ink Tank Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line. Ink starts pouring and the flow stops automatically when the ink reaches the upper line. If the ink does not start flowing into the tank, remove the ink bottle and reinsert it.
Solving Problems > It is Time to Replace the Maintenance Box > Maintenance Box Handling Precautions Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 10. Close the ink tank cover firmly. 11. Follow the on-screen instructions to set the ink level. c Important: Even if you do not refill ink up to the upper line on the ink tank, you can continue using the printer.
Solving Problems > It is Time to Replace the Maintenance Box > Replacing a Maintenance Box ❏ Do not remove the maintenance box or open its cover except when replacing the maintenance box; otherwise ink may leak. ❏ Do not reuse a maintenance box which has been removed and left detached for a long period. Ink inside the box will have solidified and no more ink can be absorbed. ❏ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Banding Appears in Printouts The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. & “Adjusting the Print Quality” on page 114 Vertical Banding or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor The bidirectional printing setting is enabled. Solutions When printing on plain paper, disable the bidirectional setting. During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. Disabling this setting may slow down printing speed but improve print quality.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. & “Several Sheets of Paper are Fed at a Time” on page 145 Paper Is Smeared or Scuffed The following causes can be considered. Paper is loaded incorrectly.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor ❏ Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and Envelopes. If the paper is still scuffed after selecting the Thick Paper and Envelopes setting, select Short Grain Paper in the Extended Settings window of the printer driver.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor The margin setting in the application software is not within the print area. Solutions Adjust the margin setting in the application so that it falls within the printable area. & “Printable Area” on page 264 Printed Characters Are Incorrect or Garbled The following causes can be considered. The USB cable is not connected correctly. Solutions Connect the USB cable securely to the printer and the computer.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor The image is set to invert horizontally in the print settings. Solutions Clear any mirror image settings in the printer driver or the application. Windows Clear Mirror Image on the printer driver’s More Options tab. Mosaic-Like Patterns in the Prints Images or photos with a low resolution were printed. Solutions When printing images or photos, print using high-resolution data.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor Copy Quality is Poor Banding Appears in Copies The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 114 Black or Gray Banding Appears at Intervals of Approximately 3.3 cm The following causes can be considered.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor Vertical Banding or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. & “Adjusting the Print Quality” on page 114 The bidirectional printing setting is enabled. Solutions If print quality does not improve even after aligning the print head, disable the bidirectional setting.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. & “Adjusting the Print Quality” on page 114 Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. & “Loading Paper” on page 32 The paper path is smeared.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper” on page 32 The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The originals are not placed correctly.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor If the printer is placed in a location near a light source or subjected to direct sunlight, the original size may not be detected correctly. Solutions Select the original size manually, and then try again. Original is too thin to detect the size automatically. Solutions Select the original size manually, and then try again.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor The copy density setting is too high. Solutions Lower the copy density setting. & “Basic Menu Options for Copying” on page 92 Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears. Solutions Change the reduce and enlarge setting. If a moiré pattern still appears, place the original at a slightly different angle.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass and Document Mat” on page 120 The original was pressed with too much force.
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Scanned Image Problems Offset Appears in the Background of Scanned Images When scanning thin originals, images on the back may be scanned at the same time. Solutions When scanning from the scanner glass, place black paper or a desk pad over the original. & “Placing Originals” on page 37 Cannot Scan the Correct Area on the Scanner Glass The originals are not placed correctly.
Solving Problems > Cannot Solve Problem Original is too thin to detect the size automatically. Solutions Select the original size manually, and then try again. Cannot Solve Problems in the Scanned Image Check the following if you have tried all of the solutions and have not solved the problem. There are problems with the scanning software settings. Solutions Use Epson Scan 2 Utility to initialize the settings for the scanner software.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems Cannot Solve Printing or Copying Problems Try the following problems in order starting at the top until you solve the problem. ❏ Make sure you match the paper type loaded in the printer and the paper type set on the printer to the paper type settings in the printer driver. “Paper Size and Type Settings” on page 31 ❏ Use a higher quality setting on the control panel or the printer driver. ❏ Align the print head.
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network. . . . . . . . . . . . . . .211 Re-setting the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Connecting a Smart Device and Printer Directly (Wi-Fi Direct). . . . . . . . . . . . . . . .218 Checking the Network Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding or Replacing the Computer or Devices > Connecting to a Printer that has been Connected t… Connecting to a Printer that has been Connected to the Network When the printer has already been connected to the network, you can connect a computer or a smart device to the printer over the network. Using a Network Printer from a Second Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Repl… Using a Network Printer from a Smart Device You can connect a smart device to the printer using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the printer. See the following for more details.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Chan… Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next. Follow the on-screen instructions. If you cannot connect, see the following to try to solve the problem.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions. Follow the on-screen instructions.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next. Note: The displayed connection method differs depending on the model. Follow the on-screen instructions. Making Wi-Fi Settings from the Control Panel You can make network settings from the printer's control panel in several ways.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… Making Wi-Fi Settings by Entering the SSID and Password You can set up a Wi-Fi network by entering the information necessary to connect to a wireless router from the printer's control panel. To set up using this method, you need the SSID and password for a wireless router. Note: If you are using an wireless router with its default settings, the SSID and password are on the label.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… ❏ The wireless router is compatible with WPS (Wi-Fi Protected Setup). ❏ The current Wi-Fi connection was established by pressing a button on the wireless router. Note: If you cannot find the button or you are setting up using the software, see the documentation provided with the wireless router. 1. Tap 2. Select Router. 3. Tap Start Setup. on the home screen.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… Note: See the documentation provided with your wireless router for details on entering a PIN code. Related Information & “Checking the Network Connection Status” on page 226 Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Wi-Fi Direct (Simple AP) allows you to connect a smart device directly to the printer without a wireless router and print from the smart device.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… ❏ Epson printing app for iOS. Examples of Epson printing apps Install Epson printing app on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again. 1. Tap 2. Tap Wi-Fi Direct. 3.
Adding or Replacing the Computer or Devices > 5. Connecting a Smart Device and Printer Directly (Wi… On your iPhone, iPad or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode. Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, select Other Methods on the printer's control panel.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 11. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 12. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 2. Tap Wi-Fi Direct. 3. Tap Start Setup. 4. Tap Android. 5. On the smart device, start Epson printing app. 6. On the Epson printing app screen, tap Printer is not selected.. On the Epson Smart Panel, the smart device automatically connects to the printer when it starts. 7. Select the printer that you want to connect to.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… Related Information & “Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 245 & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 223 Connecting to Devices other than iOS and Android using Wi-Fi Direct This method allows you to connect the printer directly to smart devices without a wireless router.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
Adding or Replacing the Computer or Devices > 7. Connecting a Smart Device and Printer Directly (Wi… On the printing app screen for the smart device, select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 8. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the software keyboard on the control panel. You can enter up to 22 characters. When changing the network name (SSID), all connected devices are disconnected.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Chec… & “Printing a Network Connection Report” on page 228 Checking the Network Connection Status from the Control Panel You can check the network connection status using the network icon or the network information on the printer’s control panel.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Connection Check. The connection check starts. 3. Select Print Check Report. 4. Print the network connection report.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… b.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… ❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device. ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Related Information & “Making Settings for Connecting to the Computer” on page 213 E-8 Solutions: ❏ Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto. ❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… E-11 Solutions: Check the following. ❏ The default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual. ❏ The device that is set as the default gateway is turned on. Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… If it still does not work after checking the above, try the following. ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Chec… Checking the Network of the Computer (Windows only) By using the command prompt, check the connection status of the computer and the connection path to the printer. This will lead you to solve the problems. ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer.
Product Information Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Consumable Products Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239 Software Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Product Specifications. . . . .
Product Information > Paper Information > Available Paper and Capacities Paper Information Available Paper and Capacities Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing.
Product Information > Paper Information > Available Paper and Capacities Commercially Available Paper Note: See the following for information on available paper types for 2-sided printing. “Paper for 2-Sided Printing” on page 238 Plain papers Media Name Size Loading Capacity (Sheets) Paper Cassette 1 Paper Cassette 2 Paper Tray – 50 Plain paper, Copy paper A3+ – Preprinted paper*1 A3, B4, Legal, Letter, 8.5×13 in.
Product Information > Paper Information > Available Paper and Capacities Thick papers Media Name Thick paper Size Loading Capacity (Sheets) Paper Cassette 1 Paper Cassette 2 Paper Tray A3+ – – 20 A3, B4, Legal, Letter, 8.5×13 in., A4, Executive*, B5, A5, A6, B6, 16K (195×270 mm), 8K (270×390 mm), Indian-Legal 50 – 20 User Defined*(mm) 50 – – 1 – – – – 20 – – 1 89 to 297×127 to 431.8 User Defined*(mm) 89 to 297×431.
Product Information > Consumable Products Information > Ink Bottle Code Related Information & “Available Paper and Capacities” on page 236 Commercially Available Paper ❏ Plain paper, Copy paper, Preprinted paper, Letterhead, Color paper, Recycled paper, High quality plain paper* ❏ Thick paper* * A3+ size paper is not supported for automatic 2-sided printing. For automatic 2-sided printing with User Defined paper sizes, you can use 182 to 297 x 257 to 431.8 mm paper sizes.
Product Information > Software Information c Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Note: ❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
Product Information > Software Information > Software for Printing Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
Product Information > Software Information > Software for Printing Starting the utility Access the printer driver window. Click the Maintenance tab. Related Information & “Menu Options for the Printer Driver” on page 45 Application for Printing from a Computer (Mac OS Printer Driver) The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results.
Product Information > Software Information > Software for Printing Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information.
Product Information > Software Information > Software for Printing ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences. ❏ Windows Vista/Windows Server 2008 Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences.
Product Information > Software Information > Software for Scanning Connect the printer to the same network as the computer, and then follow the procedure below to install the printer driver. 1. Download the executable file of the driver from the Epson support website. http://www.epson.eu/Support (Europe only) http://support.epson.net/ 2. Double-click the executable file. 3. Follow the on-screen instructions for the rest of the installation.
Product Information > Software Information > Software for Making Settings or Managing Devices Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. Starting on Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.
Product Information > Software Information > Software for Making Settings or Managing Devices Note: You can also check the IP address by printing the network connection report. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.
Product Information > Software Information > Software for Making Settings or Managing Devices Running Web Config on Mac OS 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies> Show Printer Webpage. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
Product Information > Settings Menu List > General Settings Software for Updating Application for Updating Software and Firmware (EPSON Software Updater) EPSON Software Updater is an application that installs new software, and updates firmware over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in EPSON Software Updater's Auto Update Settings. Note: Windows Server operating systems are not supported.
Product Information > Settings Menu List > General Settings You cannot change settings that have been locked by your administrator. LCD Brightness: Adjust the brightness of the LCD screen. Sounds: Adjust the volume. ❏ Mute Select On to mute all sound. ❏ Normal Mode Select the volume such as Button Press. ❏ Quiet Mode Select the volume such as Button Press in Quiet Mode. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.
Product Information > Settings Menu List > General Settings ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time). Language: Select the language used on the LCD screen. Start-up Screen: Specify the initial menu displayed on the LCD screen when the printer turns on and Operation Time Out is enable. Edit Home: Change the layout of the icons on the LCD screen.
Product Information > Settings Menu List > General Settings Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper source. You can make Favorite Paper Settings in paper size and paper type. Paper Tray Priority: Select On to give printing priority to paper loaded in the paper tray.
Product Information > Settings Menu List > General Settings Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed. Skip Blank Page: Skips blank pages in the print data automatically.
Product Information > Settings Menu List > General Settings PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default Font Source. The available number varies depending on the settings you made. ❏ Pitch Set the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
Product Information > Settings Menu List > General Settings ❏ PDF Page Size Select the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs. ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs.
Product Information > Settings Menu List > General Settings If the job ending is not clearly defined from a PostScript printer driver or PCL printer driver, it can cause endless USB communication. When this occurs, the printer ends communication after the specified time has elapsed. Enter 0 (zero) if you do not want to end communication. Related Information & “Loading Paper” on page 32 Network Settings Select the menus on the control panel as described below.
Product Information > Settings Menu List > General Settings Network Status: Displays or prints the current network settings. ❏ Wired LAN/Wi-Fi Status ❏ Wi-Fi Direct Status ❏ Email Server Status ❏ Print Status Sheet Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings.
Product Information > Settings Menu List > General Settings You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information & “Printing Using a Cloud Service” on page 85 Scan Settings Confirm Recipient Check destination before scanning.
Product Information > Settings Menu List > General Settings View Options: Change the way the contact list is displayed. Search Options: Change the method for searching contacts. Clear Internal Memory Data: This item is displayed on PCL or PostScript compatible printer. Delete the printer's internal memory data, such as a downloaded font and macro for PCL printing or a job of password printing. Security Settings: You can make the following security settings.
Product Information > Settings Menu List > Supply Status Customer Research: Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Restore Default Settings: Reset the settings in the following menus to their defaults. ❏ Network Settings ❏ Copy Settings ❏ Scan Settings ❏ Clear All Data and Settings Firmware Update: You can get firmware information such as your current version and information on available updates.
Product Information > Settings Menu List > Maintenance Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.
Product Information > Settings Menu List > Printer Status/Print ❏ When Off is selected for Periodic Cleaning ❏ When printing at high quality, such as photos ❏ When the Print Head Cleaning message is displayed on the LCD screen Related Information & “Checking and Cleaning the Print Head” on page 116 & “Running Power Cleaning” on page 117 & “Refilling the Ink Tank” on page 187 & “Cleaning the Paper Path for Ink Smears” on page 119 Language Select the menus on the control panel as described below.
Product Information > Settings Menu List > Authentication Device Status Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly. You can also change the order of the list. Print Contacts: Print your contact list. View Options: Change the way the contact list is displayed.
Product Information > Product Specifications > Printer Specifications Epson Open Platform Information Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform.
Product Information > Product Specifications > ADF Specifications A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 48.0 mm (1.89 in.) D 49.0 mm (1.93 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 14040×20400 pixels (1200 dpi) Maximum Document Size 297×431.8 mm (11.7×17 in.
Product Information > Product Specifications > Using Port for the Printer Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality. Using Port for the Printer The printer uses the following port. These ports should be allowed to become available by the network administrator as necessary.
Product Information > Product Specifications > Network Specifications Use Destination (Server) Protocol Port Number Forwarding AirPrint (IPP/IPPS printing) data Printer IPP/IPPS (TCP) 631 Searching WSD printer Printer WS-Discovery (UDP) 3702 Forwarding the scan data from Epson ScanSmart Printer Network Scan (TCP) 1865 Collecting the job information when push scanning from Epson ScanSmart Printer Network Push Scan 2968 Interface Specifications For Computer Hi-Speed USB* For External U
Product Information > Product Specifications > Network Specifications Table B Standards IEEE802.11a/b/g/n*1/ac Frequency Ranges IEEE802.11b/g/n: 2.4 GHz, IEEE802.11a/n/ac: 5 GHz Channels Wi-Fi 2.4 GHz 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz*2 W52 (36/40/44/48), W53 (52/56/60/64), W56 (100/104/108/112/116/120/124/128/132/136/140), W58 (149/153/157/161/165) Wi-Fi Direct 2.
Product Information > Product Specifications > Network Specifications Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning Fax Supported Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email Print, Remote Print)
Product Information > * Product Specifications > Supported Data Specifications You need to use a device for connection that complies with IEEE802.1X. PostScript Level 3 Compatibility The PostScript used on this printer is compatible with PostScript Level 3. Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later Memory Device Specifications Devices Maximum Capacities Hard Disk Drive*1 2 TB (formatted in FAT, FAT32, or exFAT.
Product Information > Product Specifications > Electrical Specifications File Size Less than 2 GB Maximum Number of Files JPEG: 9990*3 TIFF: 999 PDF: 999 *1 Design rule for Camera File system. *2 Photo data stored on digital cameras with a built-in memory is not supported. *3 Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "×" is displayed on the LCD screen when the printer cannot recognize the image file.
Product Information > Product Specifications > Environmental Specifications Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Product Information > Product Specifications > Installation Location and Space Installation Location and Space Secure enough place to install and operate the printer correctly. A 681mm B 1208mm C 515mm D 331mm E 741mm F 467mm See "Safety Instructions" in this manual to confirm the environmental conditions.
Product Information > Font Specifications > Available Fonts for PostScript System Requirements ❏ Windows Windows Vista, Windows 7, Windows 8/8.1, Windows 10 or later (32-bit, 64-bit) Windows XP SP3 (32-bit) Windows XP Professional x64 Edition SP2 Windows Server 2003 (SP2) or later ❏ Mac OS Mac OS X v10.6.8 or later, macOS 11 or later Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported.
Product Information > Font Specifications > Available Fonts for PCL (URW) Font Name Family HP Equivalent Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium Italic - ITC Zapf Chancery Italic Symbol - Symbol
Product Information > Font Specifications > Available Fonts for PCL (URW) Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica 3 Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow 3 Palladio Roman, Bold, Italic, Bold Italic Palatino 3 URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde Gothic 3 URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman 3 URW Century Schoolbook Roman, Bol
Product Information > Font Specifications > List of Symbol Sets Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities. List of Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language.
Product Information > Symbol Set Name Attribute Font Specifications > List of Symbol Sets Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 VeMath 6M ✓ ✓ ✓ - - - - - - - - - - 8859-10ISO 6N ✓ ✓ ✓ - - - - - ✓ - - - - DeskTop 7J ✓ ✓ ✓ - - - - - - - - - - Math-8 8M ✓ ✓ ✓ - - - ✓ ✓ - - - - - Roman-8 8U ✓ ✓ ✓ - - - - - ✓ - - - - WiE.
Product Information > Symbol Set Name Regulatory Information > Standards and Approvals Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Pc8Grk 12G ✓ ✓ - - - - - - - - - - - ISOGrk 12N ✓ ✓ - - - - - - - - - - - Pc866Ukr 14R ✓ ✓ - - - - - - - - - - - Hebrew7 0H ✓ - - - - - ✓ - - - - - - 8859-8 ISO 7H ✓ - - - - - ✓ - - - - - - Hebrew8 8H ✓ - - - - - ✓ - - - - - - Pc862Heb 15H ✓ - - - - -
Product Information > Regulatory Information > Restrictions on Copying C756D For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Administrator Information Connecting the Printer to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Settings to Use the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Managing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329 Advanced Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator Information > Connecting the Printer to the Network > Before Making Network Connection Connecting the Printer to the Network You can connect the printer to the network in several ways. ❏ Connect by using advanced settings on the control panel. ❏ Connect by using the installer on the website or on the software disc. This section explains the procedure to connect the printer to the network using the printer's control panel.
Administrator Information > Connecting the Printer to the Network > Before Making Network Connection Divisions Items Note Port number information ❏ Port number to release Check the port number used by the printer and computer, then release the port that is blocked by a firewall, if necessary. See the following for the port number used by the printer. “Using Port for the Printer” on page 266 IP Address Assignment These are the following types of IP address assignment.
Administrator Information > Connecting the Printer to the Network > Connecting to the Network from the … When you assign the printer's IP address by using the DHCP function of the DHCP server or router, it is automatically set. The proxy server is placed at the gateway between the network and the Internet, and it communicates to the computer, printer, and Internet (opposite server) on behalf of each of them. The opposite server communicates only to the proxy server.
Administrator Information > 8. Connecting the Printer to the Network > Connecting to the Network from the … Enter the IP address for the secondary DNS server. Confirm the value reflected on the previous screen. 9. Tap Start Setup. Setting the Proxy Server Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection.
Administrator Information > 4. Settings to Use the Printer > Using the Print Functions Tap OK to finish. When you tap Print Check Report, you can print the diagnosis result. Follow the on-screen instructions to print it. Related Information & “Changing the Network Connection from Wi-Fi to Ethernet” on page 214 Connecting to the Wireless LAN (Wi-Fi) You can connect the printer to the wireless LAN (Wi-Fi) in several ways.
Administrator Information > Settings to Use the Printer > Using the Print Functions Printer driver: Install the printer driver on each client computer. When using EpsonNet SetupManager, you can provide the driver's package that includes the printer settings. Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏ You can print as long as the printer runs.
Administrator Information > Settings to Use the Printer > Using the Print Functions Setting Up the Network Ports Create the print queue for network printing on the print server by using standard TCP/IP, and then set the network port. This example is when using Windows 2012 R2. 1. Open the devices and printers screen. Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3.
Administrator Information > Settings to Use the Printer > Using the Print Functions Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet. 6. Set the printer driver.
Administrator Information > Settings to Use the Printer > Using the Print Functions ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK. Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server. 1. Select Control Panel > View devices and printers on the print server. 2.
Administrator Information > Settings to Use the Printer > Using the Print Functions Setting the Paper Source Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2. Set each item. The displayed items may vary by the situation. ❏ Paper source name Display the target paper source name, such as paper tray, Cassette 1. ❏ Paper Size Select the paper size you want to set from the pull-down menu.
Administrator Information > Settings to Use the Printer > Using the Print Functions ❏ Auto Error Solver Set whether to automatically cancel the error if there is no operation on the control panel for 5 seconds after displaying the error. 3. Check the settings, and then click OK. Setting Universal Print Set when you print from external devices without using the printer driver. Some items are not displayed depending on the printing language of your printer. 1.
Administrator Information > Settings to Use the Printer > Setting Up AirPrint Items Explanation Print Order Select to print from the top or the last page. Number of Copies(1-999) Set the number of copies you want to print. Binding Margin Select the binding position. Auto Paper Ejection Select whether to eject paper automatically when timeout is occurred during receiving a print job. 2-Sided Printing Set whether printing 2-sided.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Items Explanation Bonjour Location Enter location information such as the printer's placement within 127 bytes or less in Unicode (UTF-8). Geolocation Enter the printer's location information. This entry is optional. Latitude and Longitude (WGS84) Enter values by using WGS-84 datum, which separates latitude and longitude with a comma.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Mail Server Setting Items Items Authentication Method Authenticated Account Settings and Explanation Specify the authentication method for the printer to access the mail server. Off Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication.
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Checking a Mail Server Connection You can check the connection to the mail server by performing the connection check. 1. Access Web Config and select the Network tab > Email Server > Connection Test. 2. Select Start. The connection test to the mail server is started. After the test, the check report is displayed. Note: You can also check the connection to the mail server from the printer’s control panel.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder Messages Cause Connection to SMTP server failed. Change Secure Connection to None. This message appears when an SMTP mismatch occurs between a server and a client, or when the server does not support SMTP secure connection (SSL connection). Connection to SMTP server failed. Change Secure Connection to SSL/TLS.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder c Important: When a multi-byte character is included in the computer name, saving the file to the shared folder may fail. In that case, change to the computer that does not include the Multi-byte character in the name or change the computer name.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder Related Information & “Example of Configuration for File Servers” on page 299 & “Example of Configuration for a Personal Computer” on page 304 Example of Configuration for File Servers This explanation is an example for creating the shared folder on the root of the drive on the shared computer, such as the file server under the following condition.
Administrator Information > 5. Settings to Use the Printer > Setting a Shared Network Folder Click Advanced Sharing on the Sharing tab.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder. If it is not displayed, you can add it by clicking Edit. For more details, see Related Information.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of the same domain.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the desktop, and then name it "scan_folder".
Administrator Information > 5. Settings to Use the Printer > Setting a Shared Network Folder Click Advanced Sharing on the Sharing tab.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Administrator Information > 8. Click OK. 9. Select Security tab. Settings to Use the Printer > Setting a Shared Network Folder 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder. Add access permission, if necessary. You can add it by clicking Edit. For more details, see Related Information.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission.
Administrator Information > 3. Settings to Use the Printer > Setting a Shared Network Folder Click Edit.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name. Note: If you do not know the full name of the group or user, enter part of the name, and then click Check Names. The group names or user names that match part of the name are listed, and then you can select the full name from the list.
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission.
Administrator Information > Settings to Use the Printer > Making Contacts Available Making Contacts Available Registering destinations in the printer's contacts list allows you to easily enter the destination when scanning. You can also use the LDAP server (LDAP search) to enter the destination. Note: ❏ You can switch between your printer's contacts list and the LDAP using the printer’s control panel. ❏ You can register the following types of destinations in the contacts list.
Administrator Information > Settings to Use the Printer > Making Contacts Available 3. Enter Name and Index Word. 4. Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again. 5. Enter a value for each item, and then click Apply.
Administrator Information > Settings to Use the Printer > Making Contacts Available Items Settings and Explanation Network Folder (SMB) Save to \\“Folder path” Enter the location where the target folder is located between 1 and 253 characters in Unicode (UTF-8), omitting "\\". User Name Enter a user name to access a network folder in 30 characters or less in Unicode (UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
Administrator Information > Settings to Use the Printer > Making Contacts Available 5. Select the destination that you want to register to the group, and then click Select. 6. Enter a Name and Index Word. 7. Select whether or not you assign the registered group to the frequently used group. Note: Destinations can be registered to multiple groups. 8. Click Apply.
Administrator Information > 5. Settings to Use the Printer > Making Contacts Available Select frequently used contacts that you want to register, and then select OK. Note: ❏ To deselect a contact, tap it again. ❏ You can search for addresses from the contacts list. Enter the search keyword into the box on the top of the screen. 6. Select Close. Backing Up and Importing Contacts Using Web Config or other tools, you can back up and import contacts.
Administrator Information > 3. Settings to Use the Printer > Making Contacts Available Enter a password to encrypt the exported file. You need the password to import the file. Leave this blank if you do not want to encrypt the file. 4. Click Export. Related Information & “Running Web Config on a Web Browser” on page 246 Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once.
Administrator Information > 8. Settings to Use the Printer > Making Contacts Available Specify the place to save the file, select the file type, and then click Save. The completion message is displayed. 9. Click OK. Check that the file is saved to the specified place. Importing Contacts Import the contacts information from the file. You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2.
Administrator Information > Settings to Use the Printer > Making Contacts Available 13. On the sending completion screen, click OK. The printer's information is updated. Open the contacts from Web Config or printer's control panel, and then check that the contact is updated. Cooperation between the LDAP Server and Users When cooperating with the LDAP server, you can use the address information registered to the LDAP server as the destination of an email.
Administrator Information > Settings to Use the Printer > Making Contacts Available Items Authentication Method Settings and Explanation Select one of the methods. If you select Kerberos Authentication, select Kerberos Settings to make settings for Kerberos. To perform Kerberos Authentication, the following environment is required. ❏ The printer and the DNS server can communicate.
Administrator Information > Settings to Use the Printer > Making Contacts Available Related Information & “Running Web Config on a Web Browser” on page 246 LDAP Server Search Setting Items Items Search Base (Distinguished Name) Settings and Explanation If you want to search an arbitrary domain, specify the domain name of the LDAP server. Enter between 0 and 128 characters in Unicode (UTF-8). If you do not search for arbitrary attribute, leave this blank.
Administrator Information > Settings to Use the Printer > Preparing to Scan LDAP Server Connection Test References Messages Explanation Connection test was successful. This message appears when the connection with the server is successful. Connection test failed. This message appears for the following reasons: Check the settings. ❏ The LDAP server address or the port number is incorrect. ❏ A timeout has occurred. ❏ Do Not Use is selected as the Use LDAP Server.
Administrator Information > Settings to Use the Printer > Preparing to Scan Name Settings Location Requirement Scan to Email Setup for email server Device Setup information for email server Scan to Cloud Printer registration to Epson Connect Device Internet connection environment Contact registration to Epson Connect Epson Connect service User and printer registration to Epson Connect Related Information & “Setting a Shared Network Folder” on page 297 & “Configuring a Mail Server” on page 2
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer Making Basic Operation Settings for the Printer Setting the Control Panel Setup for the printer's control panel. You can set up as follows. 1. Access Web Config and select the Device Management tab > Control Panel. 2. Set up the following items as necessary. ❏ Language Select the displayed language on the control panel.
Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer Note: You can also set up from the printer’s control panel. Settings > General Settings > Basic Settings > Power Off Timer or Power Off Settings ❏ Power Off If Disconnected Select this setting to turn off the printer after 30 minutes automatically when all ports including the USB port are disconnected. This feature may not be available depending on your region.
Administrator Information > 3. Settings to Use the Printer > Problems when Making Settings Enter the time server address for Time Server Address. You can use IPv4, IPv6 or FQDN format. Enter 252 characters or less. If you do not specify this, leave it blank. 4. Enter Update Interval (min). You can set up to 10,080 minutes by the minute. 5. Click OK. Note: You can confirm the connection status with the time server on Time Server Status.
Administrator Information > Settings to Use the Printer > Problems when Making Settings ❏ Initializing the settings If the settings and communication status show no problem, the problems may be solved by disabling or initializing the network settings of the printer, and then setting up again. Cannot Access Web Config The IP address is not assigned to the printer. A valid IP address may not be assigned to the printer. Configure the IP address using the printer’s control panel.
Administrator Information > Managing the Printer > Introduction of Product Security Features ❏ Mac OS: Select System Preferences > Network > Advanced > Proxies, and then register the local address for Bypass proxy settings for these Hosts & Domains. Example: 192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0 192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.
Administrator Information > Managing the Printer > Administrator Settings Related Information & “Application for Configuring Printer Operations (Web Config)” on page 246 & “Configuring the Administrator Password” on page 330 & “Restricting Available Features” on page 338 & “Disabling the External Interface” on page 340 Administrator Settings Configuring the Administrator Password When you set the administrator password, you can prevent the users from changing system management settings.
Administrator Information > 3. Managing the Printer > Administrator Settings Select OK. Note: ❏ To set or change the locked menu items, click Administrator Login, and then enter the administrator password. ❏ To delete the administrator password, click Product Security tab > Delete Administrator Password, and then enter the administrator password.
Administrator Information > Managing the Printer > Administrator Settings Related Information & “Application for Configuring Printer Operations (Web Config)” on page 246 Lock Setting Items for General Settings Menu This is a list of the Lock Setting items in Settings > General Settings on the control panel. Some functions can be set enabled or disabled individually.
Administrator Information > Managing the Printer > Administrator Settings General Settings menu Panel Lock Paper Source Settings - Printing Language ✓ Universal Print Settings ✓ PDL Print Configuration ✓ Auto Error Solver ✓ Memory Device Interface ✓ Thick Paper ✓*1 Quiet Mode ✓*1 Ink Drying Time - Bidirectional - Output Tray Auto Extension - PC Connection via USB ✓ USB I/F Timeout Setting ✓ General Settings menu Panel Lock ✓ Network Settings 333
Administrator Information > Managing the Printer > Administrator Settings General Settings menu Panel Lock Wi-Fi Setup ✓ Wired LAN Setup ✓ Network Status ✓ Wired LAN/Wi-Fi Status ✓*2 Wi-Fi Direct Status ✓*2 Email Server Status ✓*2 Print Status Sheet ✓*2 ✓*3 Connection Check ✓ Advanced Device Name ✓ TCP/IP ✓ Proxy Server ✓ Email Server ✓ IPv6 Address ✓ MS Network Sharing ✓ Link Speed & Duplex ✓ Redirect HTTP to HTTPS ✓ Disable IPsec/IP Filtering ✓ Disable IEEE802.
Administrator Information > Managing the Printer > Administrator Settings General Settings menu Panel Lock ✓ Contacts Manager ✓*1*4 Register/Delete ✓*4 Frequent Print Contacts ✓ View Options ✓*4 Search Options ✓*4 Clear Internal Memory Data ✓ Security Settings ✓ Restrictions ✓ Access Control ✓ Admin Settings ✓ Admin Password ✓ Lock Setting ✓ Password Encryption ✓ Customer Research ✓ Restore Default Settings ✓ Firmware Update ✓ ✓ = To be locked. - = Not to be locked.
Administrator Information > Managing the Printer > Administrator Settings ❏ Presets ❏ Add New ❏ Delete ❏ Rename ❏ Add or remove to Home screen ❏ Changing user settings ❏ Settings > User Settings. Related Information & “Lock Setting Items for General Settings Menu” on page 332 & “Items That Can Be Set Individually” on page 336 Operating Display and Function Setting Individually For the some target items of the Lock Setting, you can individually set whether they are enabled or disabled.
Administrator Information > Managing the Printer > Administrator Settings ❏ Access to Language : Settings > Language Control the changing of the language displayed on the control panel. Select On to change the languages. ❏ Access to Thick Paper : Settings > General Settings > Printer Settings > Thick Paper Control the changing of the settings of the Thick Paper function. Select On to change the settings.
Administrator Information > 4. Managing the Printer > Restricting Available Features Click OK. The locked items and Administrator Logout are displayed when being authenticated. Click Administrator Logout to log off. Note: When you select ON for the Device Management tab > Control Panel > Operation Timeout, you log off automatically after a specific length of time if there is no activity on the control panel.
Administrator Information > 4. Managing the Printer > Restricting Available Features Click Apply. Return to the user setting list after a specific length of time. Check that the user name you registered on User Name is displayed and changed Add to Edit. Related Information & “Application for Configuring Printer Operations (Web Config)” on page 246 Editing the User Account Edit the account registered to access control. 1.
Administrator Information > Managing the Printer > Disabling the External Interface 1. Access Web Config and select the Product Security tab > Access Control Settings > Basic. 2. Select Enables Access Control. If you select Allows printing and scanning without authentication information, you can print or scan from the drivers that are not set with the authentication information.
Administrator Information > Managing the Printer > Monitoring a Remote Printer ❏ PC Connection via USB If the driver was installed on the computer Connect the printer to the computer using a USB cable, and then confirm that the printer does not print and scan. If the driver was not installed on the computer Windows: Open the device manager and keep it, connect the printer to the computer using a USB cable, and then confirm that the device manager's display contents stays unchanged.
Administrator Information > Managing the Printer > Monitoring a Remote Printer To use this function, you need to set up the mail server before setting up notifications. Related Information & “Configuring a Mail Server” on page 294 Configuring Email Notification Configure email notification by using Web Config. 1. Access Web Config and select the Device Management tab > Email Notification. 2. Set the subject of email notification.
Administrator Information > Managing the Printer > Backing Up the Settings Items Settings and Explanation Maintenance box: nearing end Notice when the maintenance box is nearing full. Administrator password changed Notice when administrator password has been changed. Paper out Notice when the paper-out error has occurred in the specified paper source.. Printing stopped* Notice when an error occurs, such as paper jam, paper cassette unset, or mismatch of paper size or type.
Administrator Information > 4. Advanced Security Settings > Security Settings and Prevention of Danger Click Export. c Important: If you want to export the printer’s network settings such as the device name and IPv6 address, select Enable to select the individual settings of device and select more items. Only use the selected values for the replacement printer.
Administrator Information > Advanced Security Settings > Security Settings and Prevention of Danger For printers that do not have access protection from the outside, it will be possible to read the print job logs that are stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according to the environmental conditions that have been built with the customer's environment information.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Also, you can use Web Config by connecting the printer directly to the computer using an Ethernet cable, and then entering the IP address into a web browser. The printer can be connected in a secure environment after the security settings have been completed. Controlling Using Protocols You can print using a variety of pathways and protocols.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Protocol Description LPR Settings You can specify whether or not to allow LPR printing. When this is enabled, you can print from the LPR port. RAW(Port9100) Settings You can specify whether or not to allow printing from the RAW port (Port 9100). When this is enabled, you can print from the RAW port (Port 9100). IPP Settings You can specify whether or not to allow printing from IPP.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Items Setting value and Description Scanning Timeout (sec) Enter the communication timeout value for WSD scanning between 3 to 3,600 seconds. Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Items Setting value and Description Enable LLTD Select this to enable LLTD. The printer is displayed in the Windows network map. Device Name Displays the LLTD device name.
Administrator Information > Advanced Security Settings > Controlling Using Protocols Items Setting value and Description Require PIN Code when using IPP printing Select whether or not to require a PIN code when using IPP printing. If you select Yes, IPP print jobs without PIN codes are not saved in the printer. URL(Network) Displays IPP URLs (http and https) when the printer is connected to the network. The URL is a combined value of the printer’s IP address, Port number, and IPP printer name.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Setting value and Description Context Name Enter within 32 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. The number of characters that can be entered varies depending on the language.
Administrator Information > Advanced Security Settings > Using a Digital Certificate Configuring a CA-signed Certificate Obtaining a CA-signed Certificate To obtain a CA-signed certificate, create a CSR (Certificate Signing Request) and apply it to certificate authority. You can create a CSR using Web Config and a computer. Follow the steps to create a CSR and obtain a CA-signed certificate using Web Config. When creating a CSR using Web Config, a certificate is the PEM/DER format. 1.
Administrator Information > Advanced Security Settings > Using a Digital Certificate CSR Setting Items Items Settings and Explanation Key Length Select a key length for a CSR. Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address. You can enter 1 to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs by separating them with commas.
Administrator Information > Advanced Security Settings > Using a Digital Certificate ❏ A certificate of the PEM/DER format obtained from a computer ❏ Private Key: You need to set. ❏ Password: Do not configure. ❏ CA Certificate 1/CA Certificate 2: Optional ❏ A certificate of the PKCS#12 format obtained from a computer ❏ Private Key: Do not configure. ❏ Password: Optional ❏ CA Certificate 1/CA Certificate 2: Do not configure. 4. Click OK. A completion message is displayed.
Administrator Information > Advanced Security Settings > Using a Digital Certificate c Important: If you obtain a certificate using a CSR created from Web Config, you cannot import a deleted certificate again. In this case, create a CSR and obtain a certificate again. 1. Access Web Config, and then select the Network Security tab. Next, select SSL/TLS > Certificate or IPsec/IP Filtering > Client Certificate or IEEE802.1X > Client Certificate. 2. Click Delete. 3.
Administrator Information > Advanced Security Settings > SSL/TLS Communication with the Printer Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the printer accesses. This can prevent impersonation. You can obtain the CA Certificate from the Certification Authority where the CA-signed Certificate is issued. Importing a CA Certificate Import the CA Certificate to the printer. 1.
Administrator Information > Advanced Security Settings > SSL/TLS Communication with the Printer Configuring Basic SSL/TLS Settings If the printer supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the printer using Web Config while ensuring security. Configure encryption strength and redirect feature. 1. Access Web Config and select the Network Security tab > SSL/TLS > Basic. 2. Select a value for each item.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the printer to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance.
Administrator Information > Items Remote Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering Settings and Explanation Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate. ID Enter the printer's ID that matches to the type of ID. You cannot use "@", "#", and "=" for the first character.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering ❏ Local Port If you select Port Number for Method of Choosing Port and if you select TCP or UDP for Transport Protocol, enter port numbers to control receiving packets, separating them with commas. You can enter 10 port numbers at the maximum. Example: 20,80,119,5220 If you do not enter a port number, all ports are controlled.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Local Settings and Explanation Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the printer.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the printer on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option. The header and data of the IP packets are encrypted.
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering Combination of Local Address(Printer) and Remote Address(Host) on Group Policy Setting of Local Address(Printer) Setting of Remote Address(Host) IPv4 IPv6*2 Any addresses*3 IPv4*1 ✓ – ✓ IPv6*1*2 – ✓ ✓ Blank ✓ ✓ ✓ *1 : If IPsec is selected for Access Control, you cannot specify in a prefix length.
Administrator Information > Service Name Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering Protocol type Local port number Remote port number Features controlled FTP Control (Local) TCP 21 Any port FTP server (controlling FTP printing) FTP Data (Remote) TCP Any port 20 FTP client (forwarding scan data) FTP Control (Remote) TCP Any port 21 FTP client (controlling to forward scan data) CIFS (Local) TCP 445 Any port CIFS server (Sharing a network folder) C
Administrator Information > Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering ❏ Pre-Shared Key: Enter up to 127 characters. Group Policy: Do not configure. Receiving printing data and printer settings This example allows communications of printing data and printer configuration from specified services. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control: Refuse Access Group Policy: ❏ Enable this Group Policy: Check the box.
Administrator Information > Advanced Security Settings > Connecting the Printer to an IEEE802.1X Network Related Information & “Application for Configuring Printer Operations (Web Config)” on page 246 & “Configuring a CA-signed Certificate” on page 351 & “Configuring a CA Certificate” on page 355 Connecting the Printer to an IEEE802.1X Network Configuring an IEEE802.1X Network When you set IEEE802.
Administrator Information > Advanced Security Settings > Connecting the Printer to an IEEE802.1X Network Items User ID Settings and Explanation Configure an ID to use for an authentication of a RADIUS server. Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters. Password Configure a password to authenticate the printer. Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters. If you are using a Windows server as a RADIUS server, you can enter up to 127 characters.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Checking IEEE802.1X Network Status You can check the IEEE802.1X status by printing a network status sheet. Status ID IEEE802.1X Status Disable IEEE802.1X feature is disable. EAP Success IEEE802.1X authentication has succeeded and network connection is available. Authenticating IEEE802.1X authentication has not been completed. Config Error Authentication has failed since the user ID has not been set.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Disabling the Security Function Using the Control Panel You can disable IPsec/IP Filtering or IEEE802.1X using the printer's control panel. 1. Select Settings > General Settings > Network Settings. 2. Select Advanced. 3. Select from the following items that you want to disable. ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X 4. Select Start Setup on the confirmation screen.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Security Methods AH authentication algorithm Algorithms SHA-1, SHA-256, SHA-384, SHA-512, MD5 *available for IKEv2 only Related Information & “Encrypted Communication Using IPsec/IP Filtering” on page 357 Cannot Communicate Suddenly The IP address of the printer has been changed or cannot be used.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Cannot Connect After Configuring IPsec/IP Filtering The settings of IPsec/IP Filtering are incorrect. Disable IPsec/IP filtering from the printer’s control panel. Connect the printer and computer and make the IPsec/IP Filtering settings again. Related Information & “Encrypted Communication Using IPsec/IP Filtering” on page 357 Cannot Access the Printer or Scanner after Configuring IEEE802.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Cannot Update a Self-Signed Certificate The Common Name has not been entered. Common Name must be entered. Unsupported characters have been entered to Common Name. Enter between 1 and 128 characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). A comma or space is included in the common name. If a comma is entered, the Common Name is divided at that point.
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Invalid value below. Cause/What to do Cause: Unsupported characters are contained in the file path and/or password. What to do: Make sure that the characters are entered correctly for the item. Invalid date and time. Cause: Date and time for the printer have not been set. What to do: Set date and time using Web Config, EpsonNet Config or the printer's control panel. Invalid password.
Administrator Information > Advanced Security Settings > Using Epson Open Platform Messages Private key is required. Cause/What to do Cause: There is no paired private key with the certificate. What to do: ❏ If the certificate is the PEM/DER format and it is obtained from a CSR using a computer, specify the private key file. ❏ If the certificate is the PKCS#12 format and it is obtained from a CSR using a computer, create a file that contains the private key.
Administrator Information > Advanced Security Settings > Using Epson Open Platform You can acquire the logs of each device and user in cooperation with the server, and configure restrictions on the device and functions that can be used for each user and group. It can be used with Epson Print Admin (Epson Authentication System) or a third-party authentication system. If you connect an authentication device, you can also perform user authentication using the ID card.
Where to Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Get Help > Contacting Epson Support > Help for Users in Singapore Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia World Wide Web http://www.epson.co.
Where to Get Help > Province Contacting Epson Support > Help for Users in Indonesia Company Name Address Phone E-mail PEKANBARU Epson Service Center PekanBaru Jl. Tuanku Tambusai No. 459 A Kel. Tangkerang barat Kec Marpoyan damai Pekanbaru - Riau 28282 0761- 8524695 pkb-technical@epson-indonesia.co.id pkb-admin@epson-indonesia.co.id PONTIANAK Epson Service Center Pontianak Komp. A yani Sentra Bisnis G33, Jl.
Where to Get Help > Province Contacting Epson Support > Help for Users in Malaysia Company Name Address Phone E-mail BOGOR EPSON SALES AND SERVICE Bogor Jl.Pajajaran No 15B Kel Bantarjati Kec Bogor Utara - JAWA BARAT 16153 0251- 8310026 bgr-admin@epson-indonesia.co.id bgr-technical@epson-indonesia.co.id SERANG EPSON SERVICE CENTER Serang Jl. Ahmad Yani No.45C, SERANG BANTEN 0254- 7912503 srg-admin@epson-indonesia.co.id srg-technical@epson-indonesia.co.id PALU EPSON SALES AND SERVICE Palu Jl.
Where to Get Help > Contacting Epson Support > Help for Users in the Philippines Epson Call Centre Phone: 1800-81-7349 (Toll Free) Email: websupport@emsb.epson.com.my ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair services and warranty Head Office Phone: 603-56288288 Fax: 603-5628 8388/603-5621 2088 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.
Where to Get Help > Contacting Epson Support > Help for Users in the Philippines Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.com.
