User's Guide Printing Copying Scanning Faxing Maintaining the Printer Solving Problems NPD6444-00 EN
Contents Loading Pre-punched Paper. . . . . . . . . . . . . . . . 32 Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 33 Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . 8 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . .
ID Card Copy:. . . . . . . . . . . . . . . . . . . . . . . . . . 77 Borderless Copy:. . . . . . . . . . . . . . . . . . . . . . . . 77 More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Contacts Manager. . . . . . . . . . . . . . . . . . . . . . 111 Using Other Faxing Features. . . . . . . . . . . . . . . . . 111 Printing Fax Report Manually. . . . . . . . . . . . . . 111 Sending a Fax from a Computer. . . . . . . . . . . . . .
Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 190 Removing Jammed Paper. . . . . . . . . . . . . . . . . 190 Removing Jammed Paper from the ADF. . . . . . 194 Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 195 It is Time to Refill the Ink. . . . . . . . . . . . . . . . . . . 196 Ink Bottle Handling Precautions. . . . . . . . . . . . 196 Refilling the Ink Tanks. . . . . . . . . . . . . . . . . . . 197 Printing, Copying, Scanning, and Faxing Quality is Poor. . . . . . . . . . . .
Help for Users in Vietnam. . . . . . . . . . . . . . . . 283 Help for Users in Indonesia. . . . . . . . . . . . . . . .283 Help for Users in Hong Kong. . . . . . . . . . . . . . 286 Help for Users in Malaysia. . . . . . . . . . . . . . . . 287 Help for Users in India. . . . . . . . . . . . . . . . . . . 287 Help for Users in the Philippines. . . . . . . . . . . .
Guide to This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Searching for Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printing Only the Pages You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Trademarks. . . . . . . . .
Guide to This Manual > Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
Guide to This Manual > About This Manual > Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏ Windows: Hold down Alt. and then press ←. ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need.
Guide to This Manual > About This Manual > Operating System References c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Guide to This Manual > Trademarks Mac OS In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later. Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Guide to This Manual > Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
Important Instructions Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printer Advisories and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Protecting Your Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Instructions > Safety Instructions > Safety Instructions for Ink Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label.
Important Instructions > Protecting Your Personal Information ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
Part Names and Functions Part Names and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part Names and Functions > Part Names and Functions Part Names and Functions Only for ET-4800 Series/L5290 Series A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF input tray Feeds originals automatically. C ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. D ADF output tray Holds originals ejected from the ADF. Only for ET-4800 Series/L5290 Series A Rear paper feeder Loads paper.
Part Names and Functions > Part Names and Functions A Rear paper feeder Loads paper. B Paper support Supports loaded paper. C Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. F Stopper Position the stopper to prevent print outs from falling from the output tray.
Part Names and Functions > Part Names and Functions A Scanner unit Scans placed originals. Open to remove jammed paper. This unit should usually be kept closed. B Ink tank cap Open to refill the ink tank. C Ink tank cover D Ink tank unit Contains the ink tanks. E Ink reservoir tank (Ink tank) Supplies ink to the print head. F Inner cover Open when removing jammed paper inside the printer. G Scanner unit support Supports the scanner unit when opening it.
Part Names and Functions > * Part Names and Functions Only for ET-4800 Series/L5290 Series 20
Guide to the Control Panel Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Home Screen Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Guide to the Control Panel > Control Panel Control Panel A Turns the printer on or off. Unplug the power cord after checking that the power light is off. * B Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. C Displays the solutions when you are in trouble. D Use the u d l r buttons to select a menu, and then press the OK button to enter the selected menu. E Stops the current operation. F* Enters numbers, characters, and symbols.
Guide to the Control Panel > Home Screen Configuration > Guide to the Network Icon Home Screen Configuration A Displays the network connection status. See the following for more details. “Guide to the Network Icon” on page 23 B lr C Displays each menu. When l and r are displayed, you can scroll right or left by pressing the l or r button. ❏ Scan Allows you to scan documents or photos and save them to a computer. ❏ Copy Allows you to copy documents. ❏ Fax Allows you to send faxes.
Guide to the Control Panel > Viewing Animations The printer is not connected to a wireless (Wi-Fi) network. The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network. The printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection. The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Guide to the Control Panel > ❏ Press Viewing Animations button: Displays the help screen. Select How To and then select the items that you want to view. ❏ Select How to at the bottom of the operation screen: Displays the context-sensitive animation.
Loading Paper Paper Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Paper Size and Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Loading Paper in the Rear Paper Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Loading Envelopes in the Rear Paper Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Loading Various Paper. . . . . . . . . . . . . . . . .
Loading Paper > Paper Size and Type Settings Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading.
Loading Paper > Paper Size and Type Settings > List of Paper Type This screen is not displayed if you have disabled Paper Setup Auto Display. If you disable this feature, you cannot print from an iPhone or iPad using AirPrint. If displayed paper size and type differ from the loaded paper, change the settings for the paper size and paper type, and then confirm them.
Loading Paper > Loading Paper in the Rear Paper Feeder Loading Paper in the Rear Paper Feeder 1. Pull out the paper support. ET-4800 Series/L5290 Series ET-2820 Series/L3260 Series 2. Slide the edge guides. 3. Load paper at the center of the paper support with the printable side facing up.
Loading Paper > Loading Paper in the Rear Paper Feeder c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first. 4. Slide the edge guides to the edges of the paper.
Loading Paper > Loading Envelopes in the Rear Paper Feeder Loading Envelopes in the Rear Paper Feeder 1. Pull out the paper support. ET-4800 Series/L5290 Series ET-2820 Series/L3260 Series 2. Slide the edge guides. 3. Load envelopes short edge first at the center of the paper support with the flap facing down.
Loading Paper > Loading Various Paper > Loading Pre-punched Paper c Important: Do not load more than the maximum number of sheets specified for the envelopes. 4. Slide the edge guides to the edges of the envelopes. ET-2820 Series/L3260 Series: Close the feeder guard after sliding the edge guides. c Important: ET-2820 Series/L3260 Series: Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 5. Select the paper size and paper type. 6. Slide out the output tray.
Loading Paper > Loading Various Paper > Loading Long Papers Load a single sheet of defined size plain paper with binding holes at the left or right. Adjust the print position of your file to avoid printing over the holes. Loading Long Papers When loading paper longer than legal size, store the paper support, and then flatten the leading edge of the paper.
Placing Originals Originals that are not Supported by the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Placing Originals on the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Placing Originals on the Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Originals > Placing Originals on the ADF Originals that are not Supported by the ADF c Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the scanner glass instead. To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
Placing Originals > Placing Originals on the Scanner Glass c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information & “ADF Specifications” on page 270 Placing Originals on the Scanner Glass 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth.
Placing Originals > 3. Placing Originals on the Scanner Glass Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the corner of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. ! Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured.
Printing Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Printing Web Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Printing Using a Cloud Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing > Printing Documents > Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. “Loading Paper in the Rear Paper Feeder” on page 29 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer.
Printing > Printing Documents > Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7. Click OK to close the printer driver window. 8. Click Print.
Printing > Printing Documents > Printing from a Computer - Windows Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1. On the printer driver's Main or More Options tab, set each item (such as Document Size and Paper Type). 2. Click Add/Remove Presets in Printing Presets. 3. Enter a Name and, if necessary, enter a comment. 4. Click Save.
Printing > Printing Documents > Printing from a Computer - Windows Printing on 2-Sides The printer driver will automatically print odd pages and even pages separately. When the odd pages have been printed, turn over the paper according to the instructions and print the even pages. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Printing > Printing Documents > Printing from a Computer - Windows Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ This feature is not available with borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing” on page 247 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Printing > Printing Documents > Printing from a Computer - Windows Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Note: This feature is not available with borderless printing. 1. On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. 2. Click Layout Order, make the appropriate settings, and then click OK. 3. Set the other items on the Main and More Options tabs as necessary, and then click OK.
Printing > Printing Documents > Printing from a Computer - Windows Note: This feature is not available with borderless printing. 1. On the printer driver's More Options tab, make the following settings. ❏ Document Size: Select the size of the paper you set in the application setting. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is automatically selected. Note: Click Center to print the reduced image in the middle of the paper. 2.
Printing > 5. Printing Documents > Printing from a Computer - Windows Click Print. Related Information & “Loading Paper in the Rear Paper Feeder” on page 29 & “Printing Using Easy Settings” on page 39 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. 1.
Printing > Printing Documents > Printing from a Computer - Windows Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Printing > Printing Documents > Printing from a Computer - Windows 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Printing > Printing Documents > Printing from a Computer - Windows 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Printing > 7. Printing Documents > Printing from a Computer - Windows Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Printing > Printing Documents > Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1. On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.
Printing > 2. Printing Documents > Printing from a Computer - Windows Settings, and then select the items you want to print and then click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number. ❏ If you want to print text in the header or footer, select the position you want to print, and then select Text. Enter the text you want to print in the text input field. 3.
Printing > Printing Documents > Printing from a Computer - Windows Related Information & “Loading Paper in the Rear Paper Feeder” on page 29 & “Printing Using Easy Settings” on page 39 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Printing > Printing Documents > Printing from a Computer - Windows Printing Using the Color Universal Print Feature You can enhance the visibility of texts and images in printouts. Color Universal Print is only available when the following settings are selected. ❏ Paper Type: Plain paper ❏ Quality: Standard or a higher quality ❏ Color: Color ❏ Applications: Microsoft® Office 2007 or later ❏ Text Size: 96 pts or smaller 1.
Printing > Printing Documents > Printing from a Computer - Windows PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper Type: Plain paper, Envelope ❏ Quality: Standard 1. On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode. 2.
Printing > 3. Printing Documents > Printing from a Computer - Mac OS Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Select your printer. 5. Select Print Settings from the pop-up menu. 6. Change the settings as necessary. 7. Click Print.
Printing > Printing Documents > Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1. Set each item such as Print Settings and Layout (Paper Size, Media Type, and so on). 2. Click Presets to save the current settings as a preset. 3. Click OK.
Printing > Printing Documents > Printing from a Computer - Mac OS 1. Select Layout from the pop-up menu. 2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 3. Set the other items as necessary. 4. Click Print. Related Information & “Loading Paper in the Rear Paper Feeder” on page 29 & “Printing Using Easy Settings” on page 57 Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1.
Printing > Printing Documents > Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. Select Print from the File menu or another command to access the print dialog. 2. Select Page Setup from the File menu of the application. 3. Select Printer, Paper Size, enter percentage in Scale, and then click OK. Note: Select the paper size you set in the application as the Paper Size setting.
Printing > Printing Documents > Printing Documents from Smart Devices (iOS) Note: PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be unnatural.
Printing > 7. Printing Documents > Printing Documents from Smart Devices (Android) Start printing. Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing.
Printing > Printing Documents > Printing Documents from Smart Devices (Android) 4. Start Epson Smart Panel. 5. Select the print document menu on the home screen. 6. Select the document you want to print. 7. Start printing. Printing Documents Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
Printing > 5. Printing on Envelopes > Printing on Envelopes from a Computer (Mac OS) Print from your device to your printer. Note: For more details, access the Mopria Web site at https://mopria.org. Related Information & “Loading Paper in the Rear Paper Feeder” on page 29 Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1. Load envelopes in the printer. “Loading Envelopes in the Rear Paper Feeder” on page 31 2. Open the file you want to print. 3.
Printing > Printing Web Pages > Printing Web Pages from Smart Devices Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Smart Devices Note: Operations may differ depending on the device. 1. Set up your printer for wireless printing. 2. If Epson Smart Panel is not installed, install it.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect. The features available on the Internet are as follows.
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel 2. Select Epson Connect Services > Register/Delete to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Copying Available Copying Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Menu Options for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying > Available Copying Methods > Copying Originals Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals This section explains how to use the Copy menu on the control panel to copy originals. 1. Load paper in the printer. “Loading Paper in the Rear Paper Feeder” on page 29 2. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF.
Copying > 6. Available Copying Methods > Copying by Enlarging or Reducing Press the OK button to display and check the print settings, and then change the settings as necessary. To change the settings, press the d button, specify the setting menu using the u d buttons, and then change the settings using the l r buttons. When you have finished, press the OK button. 7. Press the x button. Copying by Enlarging or Reducing You can copy originals at a specified magnification. 1. Place the originals.
Copying > 6. Available Copying Methods > Copying Multiple Originals onto One Sheet Specify Reduce/Enlarge using the u d buttons, and then change the magnification using the l r buttons. Note: If you want to copy by reducing or enlarging the size of a document by a specific percentage, select Custom as the Reduce/Enlarge setting, press the d button, and then press the r button. Specify the amount of enlargement or reduction. 7. Press the OK button, and then press the x button.
Copying > Available Copying Methods > Copying Multiple Originals onto One Sheet ❏ Portrait originals ❏ Landscape originals 2. Select Copy on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 3. Set the number of copies. 4. Select color copy or monochrome copy. 5. Press the OK button, and then press the d button.
Copying > Available Copying Methods > Copying ID card 6. Select Multi-Page using the u d buttons, and then press the r button. 7. Select 2-up. 8. Specify the layout order and the orientation of the original, and then press the OK button. 9. Press the x button. Copying ID card Scans both sides of an ID card and copies onto one side of A4 size paper. 1. Select Copy on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Set the number of copies. 3.
Copying > 7. Available Copying Methods > Copying Without Margins Place the original face-down and slide it to the corner mark. Place an ID card 5 mm away from the corner mark of the scanner glass. 8. Place the back of the original face down, slide it to the corner mark, and then press the x button. Copying Without Margins Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. 1. Place the original on the scanner glass.
Copying > Menu Options for Copying 5. Press the OK button, and then press the d button. 6. Select Borderless Copy using the u d buttons, and then press the r button. 7. Select On. 8. Specify the Expansion. 9. Press the OK button, and then press the x button. Menu Options for Copying Available items vary depending on the menu you selected. Number of Copies: Set the number of copies. B&W: Copies the original in black and white (monochrome). Color: Copies the original in color.
Copying > Menu Options for Copying ❏ Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ Custom Select to specify the magnification to enlarge or reduce the original.
Scanning Basic Information on Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Scanning Originals to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Scanning Originals Using WSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Scanning Originals to a Smart Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Advanced Scanning. . . . . . . . . . . . . . . . . . . . .
Scanning > Basic Information on Scanning > Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF. You can then print the image, send it by email, and so on.
Scanning > Basic Information on Scanning > Recommended File Formats to Suit Your Purpose You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning. Scanning Using WSD You can save the scanned image to a computer connected to the printer, using WSD feature. If you are using the Windows 7/Windows Vista, you need to make WSD settings on your computer before scanning.
Scanning > Scanning Originals to a Computer File Format JPEG (.jpg) Description A file format that allows you to compress the data to be saved. If the compression ratio is high, the image quality declines, and you cannot convert the image back to the original quality. This is the standard image format for digital cameras. This format is suitable for images that have many colors. PDF (.
Scanning > Scanning Originals to a Computer > Scanning from the Control Panel Scanning from the Control Panel Note: To use this feature, make sure the following applications are installed on your computer. ❏ Epson ScanSmart (Windows 7 or later, or OS X El Capitan or later) ❏ Epson Event Manager (Windows Vista/Windows XP, or OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac OS X v10.6.
Scanning > 5. Scanning Originals Using WSD Press the x button. When using Windows 7 or later, or OS X El Capitan or later: Epson ScanSmart automatically starts on your computer, and scanning starts. Note: ❏ See the Epson ScanSmart help for detailed operation information for the software. Click Help on the Epson ScanSmart screen to open the help. ❏ You can not only start scanning from the printer but also from your computer by using Epson ScanSmart.
Scanning > 2. Scanning Originals Using WSD > Setting Up a WSD Port Select Scan on the control panel. To select an item, use the u d l r buttons, and then press the OK button. 3. Select To WSD. 4. Select a computer. 5. Press the x button. Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port.
Scanning > Scanning Originals Using WSD > Setting Up a WSD Port Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close.
Scanning > 6. Advanced Scanning > Scanning Multiple Photos at the Same Time Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD.
Scanning > 1. Advanced Scanning > Scanning Multiple Photos at the Same Time Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm (0.8 in.) away from each other. Note: The photos should be larger than 15×15 mm (0.6×0.6 in.). 2. Start Epson ScanSmart. ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart. ❏ Windows 8.
Faxing Before Using Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Overview of this Printer's Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Sending Faxes Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Receiving Faxes on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Menu Options for Faxing. . . . . . . . . . . . . .
Faxing > Before Using Fax Features > Connecting the Printer to a Phone Line Before Using Fax Features Faxing feature is available only for ET-4800 Series/L5290 Series. Check the following before you start using the fax features. ❏ The printer and the phone line, and (if it is being used) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete See "Related Information" below to make settings.
Faxing > Before Using Fax Features > Connecting the Printer to a Phone Line You may need to connect the phone cable to an adapter provided for your country or region. Note: Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap if you are not connecting your telephone. In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
Faxing > Before Using Fax Features > Connecting the Printer to a Phone Line Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
Faxing > 3. Before Using Fax Features > Making the Printer Ready to Send and Receive Faxes Select Fax on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 4. Pick up the handset. If a message to start sending or receiving faxes is displayed as shown on the following screen, the connection has been established.
Faxing > Before Using Fax Features > Making the Printer Ready to Send and Receive Faxes Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard 1. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Fax Settings > Fax Setting Wizard. 3. Following the on-screen instructions, enter the sender name such as your company name, your fax number.
Faxing > Before Using Fax Features > Making Settings for the Printer's Fax Features According to Use Related Information & “Connecting the Printer to a Phone Line” on page 89 & “Making Settings to Use an Answering Machine” on page 95 & “Receive Mode:” on page 263 & “Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 95 & “Basic Settings Menu” on page 262 Making Settings for the Printer's Fax Features According to Use You can configure the printer's fax features in
Faxing > 6. Before Using Fax Features > Making Settings for the Printer's Fax Features According to Use Press the OK button to apply the settings. The access code is stored in the printer. Making Settings When You Connect a Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2.
Faxing > Before Using Fax Features > Making Settings for the Printer's Fax Features According to Use Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Fax Settings > Basic Settings > Rejection Fax. 3. Set the condition to block junk faxes. Select Rejection Fax, and then enable the following options.
Faxing > Before Using Fax Features > Making Contacts Available Note: You can also change the settings using the FAX Utility. However, if there are any faxes that have been unsaved to the computer, the feature does not work. 1. Select Settings on the home screen on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Fax Settings > Receive Settings. 3. SelectSave to Computer > No.
Faxing > 3. Before Using Fax Features > Making Contacts Available Do one of the following. ❏ To register a new group of contacts, select Add Group, and then select the registry number. ❏ To edit a group of contacts, select Edit, and then select the target group. ❏ To delete a group ofcontacts, select Delete, select the target group, and then select Yes. No further steps are necessary. 4. Enter or edit the Group Name, and then press the OK. 5. Enter or edit the Index Word, and then press the OK. 6.
Faxing > Overview of this Printer's Fax Features > Feature: Sending Faxes Items Settings and Explanation Fax Number Enter between 1 and 64 characters using 0-9 - * # and space. Fax Speed Select a communication speed for a destination. Registering Destinations as a Group 1. Access Web Config. 2. Select Advanced Settings from the list at the top right of the window. 3. Select Contacts. 4. Select the number that you want to register, and then click Edit. 5. Enter a Name and Index Word. 6.
Faxing > Overview of this Printer's Fax Features > Feature: PC-FAX Send/Receive (Windows/Mac OS) ❏ Sending manually When you perform a manual check on the line connection by dialing the recipient, press the x button to select Send Fax to start sending a fax directly. “Sending Faxes Dialing from the External Phone Device” on page 103 Recipient Designation when Sending a Fax You can enter recipients using keypad buttons, Contacts, and Recent.
Faxing > Overview of this Printer's Fax Features > Features: Other Useful Features “Software for Faxing” on page 253 “Sending a Fax from a Computer” on page 112 PC-FAX Receive You can receive faxes on a computer. “Making Settings to Send and Receive Faxes on a Computer” on page 96 “Software for Faxing” on page 253 “Receiving Faxes on a Computer” on page 116 Features: Various Fax Reports You can check the status of sent and received faxes in a report.
Faxing > Sending Faxes Using the Printer Sending Faxes Using the Printer You can send faxes by entering fax numbers for recipients on the printer's control panel. Note: When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. 1. Place the originals. You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may not be able to send faxes even with less than 100 pages.
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes Selecting Recipients You can specify recipients to send the fax using the following methods. Entering Fax Number Manually Press the fax number with the number buttons, and then press the OK button. - To add a pause (pause for three seconds during dialing), press the d button. - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number.
Faxing > 3. Sending Faxes Using the Printer > Various Ways of Sending Faxes Select Fax on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 4. Press the OK button, and then select Scan Settings or Fax Send Settings to make settings such as the resolution and the sending method if necessary. 5. When you hear a fax tone, press the x button, and then hang up the handset.
Faxing > Receiving Faxes on the Printer You can also make settings such as the resolution and the sending method in Scan Settings or Fax Send Settings if necessary. 5. Press the 6. When sending is complete, remove the originals. button until return to Fax screen, and then press the x button. Note: You can cancel faxing from the Fax screen.
Faxing > Receiving Faxes on the Printer > Receiving Incoming Faxes Received faxes are printed. When you want to check the status of the fax settings, print a Fax Settings List by selecting Fax > Menu > More > Fax Report > Fax Settings List. Receiving Incoming Faxes There are two options in Receive Mode.
Faxing > Receiving Faxes on the Printer > Receiving Faxes by Making a Phone Call ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete. Receiving Faxes With an External Phone Device A printer with an external phone device works as follows.
Faxing > 1. Menu Options for Faxing > Fax Select Fax on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Press the OK button, and then select More. 3. Select Polling Receive, and then select On. 4. Specify the recipient. Note: If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On. Select fax recipients from the contacts list or the sent fax history. 5. Press the x button to start Polling Receive.
Faxing > Menu Options for Faxing > Fax Send Settings Scan Settings Select the menus on the control panel as described below: Fax > Menu > Scan Settings Resolution: Select the resolution of the outgoing fax. If you select a higher resolution, the data size becomes larger and it takes time to send the fax. Density: Sets the density of the outgoing fax. Press r to make the density darker, and press l to make it lighter.
Faxing > Menu Options for Faxing > More ❏ Off: Sends a fax with no header information. ❏ Outside of Image: Sends a fax with header information in the top white margin of the fax. This keeps the header from overlapping with the scanned image, however, the fax received by the recipient may be printed across two sheets depending on the size of the originals. ❏ Inside of Image: Sends a fax with header information approximately 7 mm lower than the top of the scanned image.
Faxing > Using Other Faxing Features > Printing Fax Report Manually Fax Settings List: Prints the current fax settings. Protocol Trace: Prints a detailed report for the previous fax that was sent or received. Reprint Faxes: Reprints the received faxes in the printer. Polling Receive: When this is set to On and you call the sender's fax number, you can receive documents from the sender's fax machine. See the related information below for details on how to receive faxes using Polling Receive.
Faxing > 4. Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) Select the report you want to print, and then follow the on-screen instructions. Note: You can change the report format. From the home screen, select Settings > Fax Settings > Report Settings, and then change the Attach Fax image to report or Report Format settings. Sending a Fax from a Computer You can send faxes from the computer by using the FAX Utility and PC-FAX driver.
Faxing > 6. Sending a Fax from a Computer > Sending Documents Created Using an Application (Windows) When you want to send other documents in the same fax transmission, select Add documents to send checkbox. The screen for adding documents is displayed when you click Next in step 9. 7. Select Attach a cover sheet checkbox if necessary. 8. Specify a recipient. ❏ Selecting a recipient (name, fax number and so on) from PC-FAX Phone Book: If the recipient is saved in the phone book, do the steps below.
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Mac OS) ❏ When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover Sheet Settings window. A Select a cover sheet from samples in the Cover Sheet list. Note that there is no function to create an original cover sheet or to add an original cover sheet to the list. B Enter the Subject and Message. C Click Next. Note: Set the following as necessary in Cover Sheet Settings.
Faxing > 4. Sending a Fax from a Computer > Sending Documents Created Using an Application (Mac OS) Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏ You can send up to 100 pages in one fax transmission. Note: The page size of documents you can send is the same as the paper size you can fax from the printer. 5. Select Fax Settings from the popup menu, and then make settings for each item.
Faxing > Receiving Faxes on a Computer > Checking for New Faxes (Windows) Receiving Faxes on a Computer Faxes can be received by a printer and saved in PDF format on a computer connected to the printer. Use the FAX Utility (application) to make settings. For details on how to operate FAX Utility, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password.
Faxing > 2. Receiving Faxes on a Computer > Checking for New Faxes (Mac OS) ❏ : Checking for new faxes. ❏ : Importing new faxes is complete. Right-click the icon, and then click View Receiving Fax Record. The Receiving Fax Record screen is displayed. 3. Check the date and the sender in the list, and then open the received file as a PDF. Note: ❏ Received faxes are automatically renamed using the following naming format.
Faxing > Receiving Faxes on a Computer > Canceling the Feature that Saves Incoming Faxes to the Computer ❏ Notification that new faxes have been received Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility, the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
Maintaining the Printer Checking the Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Improving Print, Copy, Scan, and Fax Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Cleaning Spilled ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Checking and Cleaning the Print Head Checking the Ink Level To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. c Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer. Note: You can also check the approximate ink levels from the status monitor on the printer driver. ❏ Windows Click EPSON Status Monitor 3 on the Maintenance tab.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Checking and Cleaning the Print Head c Important: ❏ Do not open the inner cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print. ❏ Head cleaning consumes ink and should not be performed more than necessary. ❏ When ink is low, you may not be able to clean the print head.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Running Power Cleaning c Important: If print quality has not improved after repeating nozzle check and head cleaning 3 times, wait for at least 12 hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend turning off the printer by using the P button. If print quality has still not improved, run Power Cleaning.
Maintaining the Printer > 1. Improving Print, Copy, Scan, and Fax Quality > Aligning the Print Head Select Maintenance on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Power Cleaning. 3. Follow the on-screen instructions to run the Power Cleaning feature. Note: If you cannot run this feature, solve the problems that are displayed on the screen. Next, follow this procedure from step 1 to run this feature again. 4.
Maintaining the Printer > 1. Improving Print, Copy, Scan, and Fax Quality > Cleaning the Scanner Glass Select Maintenance on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Print Head Alignment. 3. Select one of the alignment menus. ❏ Vertical lines look misaligned or the printouts look blurry : Select Vertical Alignment. ❏ Horizontal banding occurs at regular intervals: Select Horizontal Alignment. 4.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass.
Maintaining the Printer > 2. Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration.
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality. 5.
Maintaining the Printer > Checking the Total Number of Pages Fed Through the Printer Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth. c Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… Note: You can also check the total number of pages fed from the printer driver. ❏ Windows Click Printer and Option Information on the Maintenance tab.
Maintaining the Printer > 2. Installing or Uninstalling Applications Separately > Installing the Applications Separ… Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click 4. Select the items you want to install or update, and then click the install button. to check for the latest available applications. c Important: Do not turn off or unplug the printer until the update is complete.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ… ❏ Windows Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2019/Windows Server 2016/ Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2 Click the printer icon, and then click Print server properties at the top of the window. ❏ Windows Vista/Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information & “Installing the Applications Separately” on page 129 Adding the Printer (for Mac OS Only) 1.
Maintaining the Printer > 3. Installing or Uninstalling Applications Separately > Uninstalling Applications Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
Maintaining the Printer > Installing or Uninstalling Applications Separately > Updating Applications and Firm… 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Maintaining the Printer > Transporting and Storing the Printer Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
Maintaining the Printer > Transporting and Storing the Printer 8. Prepare to pack the printer as shown below. 9. Place the printer in the plastic bag and fold it closed. 10. Pack the printer in its box using the protective materials.
Maintaining the Printer > Transporting and Storing the Printer c Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Solving Problems The Printer Does Not Work as Expected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 An Error Code is Displayed on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 It is Time to Refill the Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet. Solutions Make sure the power cord is securely plugged in. The P button was not pressed for long enough. Solutions Hold down the P button for a little longer.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The installation location is inappropriate. Solutions Place the printer on a flat surface and operate in the recommended environmental conditions. & “Environmental Specifications” on page 275 Unsupported paper is being used. Solutions Use paper supported by this printer. & “Available Paper and Capacities” on page 245 & “Unavailable Paper Types” on page 247 Paper handling is inappropriate.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Unsupported paper is being used. Solutions Use paper supported by this printer. & “Available Paper and Capacities” on page 245 & “Unavailable Paper Types” on page 247 Paper handling is inappropriate. Solutions Follow paper handling precautions. & “Paper Handling Precautions” on page 27 The paper is loaded incorrectly.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Unsupported paper is being used. Solutions Use paper supported by this printer. & “Available Paper and Capacities” on page 245 & “Unavailable Paper Types” on page 247 Paper handling is inappropriate. Solutions Follow paper handling precautions. & “Paper Handling Precautions” on page 27 The paper is moist or damp. Solutions Load new paper. Static electricity is causing sheets of paper to stick to each other.
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly Paper Out Error Occurs Paper is not loaded in the center of the rear paper feeder. Solutions When a paper out error occurs although paper is loaded in the rear paper feeder, reload paper in the center of the rear paper feeder. Original Does Not Feed in the ADF The following causes can be considered. Originals that are not supported by the ADF are being used. Solutions Use originals supported by the ADF.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Cannot Print Cannot Print from Windows Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check. 1.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4. On the printer, print a network connection report.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. Cannot Print Even Though a Connection has been Established (Windows) The following causes can be considered. There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu. The printer is pending or offline. Solutions Click Print Queue on the printer driver's Maintenance tab. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Cannot Print from Mac OS Make sure the computer and the printer are connected correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the printer is connected and disconnected again and again. ❏ Cannot connect to the printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The USB cable is not plugged into the electrical outlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer. There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the network environment, such as the wireless router or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. Something is wrong with the network devices for Wi-Fi connection.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again. See the following to add a printer. “Adding the Printer (for Mac OS Only)” on page 132 macOS Mojave (10.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Print the network connection report, and then check the IP address and the subnet mask assigned to the printer. To print a network connection report, select Settings > Network Settings > Connection Check.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. The printer is not connected to the network. Solutions Select Settings > Network Settings > Connection Check, and then print the network connection report.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker. ❏ Windows 10 Click the start button, and then select Epson Software > Epson Printer Connection Checker. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on. When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 6. The Printer Does Not Work as Expected > Cannot Start Scanning On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 255 7. Select Advanced Settings from the list at the top right of the window. 8. Select Network Settings > Wired LAN. 9. Select OFF for IEEE 802.3az. 10. Click Next. 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Cannot Start Scanning from Mac OS Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on. When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 4. The Printer Does Not Work as Expected > Cannot Start Scanning On the printer, print a network connection report. “Printing a Network Connection Report” on page 236 5. Check the printer's IP address on the network connection report. 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 255 7. Select Advanced Settings from the list at the top right of the window. 8.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Cannot Scan Even Though a Connection has been Correctly Established (Mac OS) Scanning at a high resolution over a network. Solutions Try scanning at a lower resolution. Cannot Start Scanning from Smart Device Make sure the smart device and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected.
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. The SSIDs connected from the computer or smart device and computer are different.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Print the network connection report, and then check the IP address and the subnet mask assigned to the printer. To print a network connection report, select Settings > Network Settings > Connection Check.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes There are some problems in the DSL filter when you connect to a DSL phone line. Solutions If you can not send or receive fax, connect the printer directly to a telephone wall jack to see if the printer can send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider. Cannot Send Faxes The following causes can be considered.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes ❏ When you send the fax in monochrome, enable Direct Send in Fax > Fax Settings > Fax Send Settings. “Sending Many Pages of a Monochrome Document (Direct Send)” on page 104 ❏ Using the connected phone “Sending Faxes Dialing from the External Phone Device” on page 103 ❏ Separating the originals Cannot Receive Faxes The following causes can be considered. Subscribing to a call forwarding service.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes The sender has sent the fax without header information. Solutions Ask the sender if header information is setup on their fax machine. Or, disable Fax Header Blank in Settings > Fax Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes that do not include header information are blocked when this setting is enabled.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Printing received faxes is disabled under the current settings. Solutions If Save to Computer is set to Yes, change the setting to Yes and Print, or disable Save to Computer. You can find Save to Computer in Settings > Fax Settings > Receive Settings. Cannot Send and Receive Faxes (Windows) Make sure the computer and the printer are connected correctly.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2. When IEEE802.3az for the computer is enabled, disable it. See the documentation provided with the computer for details. 3. Connect the computer and the printer with an Ethernet cable directly. 4. On the printer, print a network connection report.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes There is a problem with the USB cable or the USB inlet. Solutions If the USB cable cannot be recognized, change the port, or change the USB cable. Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows) The following causes can be considered. The software is not installed. Solutions Make sure that the PC-FAX driver have been installed on the computer.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Cannot Send and Receive Faxes (Mac OS) Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on. When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes A privacy separator on the wireless router is available. Solutions Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details.
Solving Problems > 6. The Printer Does Not Work as Expected > Cannot Send or Receive Faxes On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 255 7. Select Advanced Settings from the list at the top right of the window. 8. Select Network Settings > Wired LAN. 9. Select OFF for IEEE 802.3az. 10. Click Next. 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected The software is not installed. Solutions Make sure that the PC-FAX driver have been installed on the computer. The PC-FAX driver is installed with FAX Utility. Follow the steps below to check if it is installed. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected Bidirectional printing is disabled. Solutions Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select Bidirectional Printing on the printer driver's More Options tab.
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected LCD Screen Gets Dark The printer is in sleep mode. Solutions Press any button on the control panel to return the LCD screen to its former state. Operation Sounds Are Loud Quiet Mode is disabled. Solutions If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode.
Solving Problems > An Error Code is Displayed on the LCD Screen Sender's Fax Number Displayed on Received Faxes is Wrong The sender's fax number set to the sender's machine is wrong. Solutions The sender may have set the fax number incorrectly. Contact the sender. Cannot Make Calls on the Connected Telephone The phone cable is not connected correctly. Solutions Connect the telephone to the EXT. port on the printer, and pick up the receiver.
Solving Problems > An Error Code is Displayed on the LCD Screen Code Situation Solutions E-12 A borderless printing ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad*2. It is not a user-serviceable part. Borderless printing is not available, but printing with a border is available. W-01 A paper jam has occurred.
Solving Problems > Paper Gets Jammed > Removing Jammed Paper Paper Gets Jammed Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: ❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. ❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak.
Solving Problems > Paper Gets Jammed > Removing Jammed Paper 3. Open the inner cover. 4. Open the scanner unit until it clicks. ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. c Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
Solving Problems > 5. Paper Gets Jammed > Removing Jammed Paper Remove the jammed paper. c Important: Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.
Solving Problems > 6. Paper Gets Jammed > Removing Jammed Paper Close the scanner unit. For safety, the scanner unit is closed in two steps. Note: The scanner unit must be closed completely before it can be opened again. 7. Close the inner cover. 8. Close the control panel.
Solving Problems > Paper Gets Jammed > Removing Jammed Paper from the ADF Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper. 3. Raise the ADF input tray. c Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged.
Solving Problems > Paper Gets Jammed > Preventing Paper Jams 4. Remove the jammed paper. 5. Close the ADF cover until it clicks. Preventing Paper Jams Check the following if paper jams occur frequently. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. “Environmental Specifications” on page 275 ❏ Use the paper supported by this printer. “Available Paper and Capacities” on page 245 ❏ Follow paper handling precautions.
Solving Problems > It is Time to Refill the Ink > Ink Bottle Handling Precautions It is Time to Refill the Ink Ink Bottle Handling Precautions Read the following instructions before refilling ink. Storing precautions for ink ❏ Keep the ink bottles out of direct sunlight. ❏ Do not store the ink bottles in high or freezing temperatures. ❏ Epson recommends using the ink bottle before the date printed on the package.
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks ❏ Visually check ink levels in the actual ink tanks. Prolonged use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level. Refilling the Ink Tanks 1. Select Maintenance on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Fill Ink. 3.
Solving Problems > 6. It is Time to Refill the Ink > Refilling the Ink Tanks While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink. 7. Check the upper line (a) in the ink tank. 8. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line.
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks If the ink does not start flowing into the tank, remove the ink bottle and reinsert it. However, do not remove and reinsert the ink bottle when the ink has reached the upper line; otherwise ink may leak. 9. When you have finished filling the ink, remove the ink bottle. c Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
Solving Problems > It is Time to Refill the Ink > Refilling the Ink Tanks Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 10. Close the ink tank cap securely. 11. Close the ink tank cover firmly. 12. Press the x button, and then follow the on-screen instructions to set the ink level. c Important: Even if you do not refill ink up to the upper line on the ink tank, you can continue using the printer.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Related Information & “Ink Bottle Codes” on page 248 & “Ink Bottle Handling Precautions” on page 196 & “Cleaning Spilled ink” on page 128 Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Printout The print head nozzles may be clogged. Solutions ❏ Perform a nozzle check to see if the print head nozzles are clogged.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The print head nozzles may be clogged. Solutions ❏ Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Blurry Prints, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head. The bidirectional printing setting is enabled.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor & “Running Power Cleaning” on page 122 The print settings and the paper size loaded in the printer are different. Solutions Change the print settings according to the paper size loaded in the printer. Load paper in the printer that matches the print settings. Multiple sheets of paper are fed into the printer at the same time.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The print head is rubbing the surface of the paper. Solutions When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down. Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Color correction has been applied. Solutions When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Automatic to any other option.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings. ❏ Mac OS Change the Expansion setting from the print dialog's Print Settings menu. The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The USB cable is not connected correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a job waiting to be printed. Solutions Cancel any paused print jobs. The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Images or photos with a low resolution were printed. Solutions When printing images or photos, print using high-resolution data. Images on web sites are often low resolution although they look good enough on the display, and so print quality may decline. Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer. & “List of Paper Type” on page 28 The print quality is set to low. Solutions When printing on plain paper, print using a higher quality setting. Select High in Quality. The print head position is out of alignment.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The print head nozzles may be clogged. Solutions Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged. & “Checking and Cleaning the Print Head” on page 120 & “Running Power Cleaning” on page 122 The print settings and the paper size loaded in the printer are different. Solutions Change the print settings according to the paper size loaded in the printer.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Cannot Copy Without Margins Borderless is not set in the print settings. Solutions Select Copy > Print Settings > Settings > Borderless Copy on the control panel. If you select a paper that does not support borderless printing, you cannot enable borderless settings. Select a paper type that supports borderless printing.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & “Loading Paper in the Rear Paper Feeder” on page 29 The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The originals are not placed correctly. Solutions ❏ Make sure the original is placed correctly against the alignment marks.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass” on page 124 There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals. & “Cleaning the ADF” on page 125 The original was pressed with too much force.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor An Image of the Reverse Side of the Original Appears in the Copied Image The following causes can be considered. When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it. & “Placing Originals on the Scanner Glass” on page 36 The copy density setting is too high.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass” on page 124 The original was pressed with too much force.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems Offset Appears in the Background of Scanned Images When scanning thin originals, images on the back may be scanned at the same time. Solutions When scanning from the scanner glass, place black paper or a desk pad over the original. & “Placing Originals on the Scanner Glass” on page 36 Cannot Scan the Correct Area on the Scanner Glass The originals are not placed correctly.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems Cannot Solve Problems in the Scanned Image Check the following if you have tried all of the solutions and have not solved the problem. There are problems with the scanning software settings. Solutions Use Epson Scan 2 Utility to initialize the settings for the scanner software. Note: Epson Scan 2 Utility is an application supplied with the scanner software. 1. Start the Epson Scan 2 Utility.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor The Quality of the Sent Fax is Poor Quality of the Sent Fax is Poor The following causes can be considered. There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass. & “Cleaning the Scanner Glass” on page 124 The original was pressed with too much force.
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor The Image Quality of the Sent Fax is Poor The following causes can be considered. The resolution is set to low. Solutions If you do not know the performance of the sender’s fax machine, set the following before sending a fax. ❏ Select Fax > Fax Settings and then make the Resolution setting to set the highest quality image. ❏ Select Fax > Fax Settings and then enable Direct Send.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems Received Fax Quality is Poor The Image Quality of Received Faxes is Poor The following causes can be considered. ECM setting is disabled. Solutions Select Settings > Fax Settings > Basic Settings and enable the ECM setting on the printer's control panel. This may clear errors that occur due to connection problems. Note that the speed of sending and receiving faxes may be slower than when ECM is disabled.
Solving Problems > Cannot Solve Problem > Cannot Solve Printing or Copying Problems ❏ Run a nozzle check to see if the print head nozzles are clogged. If there are missing segments in the nozzle check pattern, the nozzles may be clogged. Repeat head cleaning and the nozzle check alternately 3 times and check if the clogging has cleared. Note that print head cleaning uses some ink.
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network. . . . . . . . . . . . . . .224 Re-setting the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Connecting a Smart Device and Printer Directly (Wi-Fi Direct). . . . . . . . . . . . . . . .231 Checking the Network Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding or Replacing the Computer or Devices > Connecting to a Printer that has been Connected t… Connecting to a Printer that has been Connected to the Network When the printer has already been connected to the network, you can connect a computer or a smart device to the printer over the network. Using a Network Printer from a Second Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > When Repl… Using a Network Printer from a Smart Device You can connect a smart device to the printer using one of the following methods. Connecting over a wireless router Connect the smart device to the same Wi-Fi network (SSID) as the printer. See the following for more details.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… When Changing the Computer When changing the computer, make connection settings between the computer and the printer. Making Settings for Connecting to the Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods. ❏ Setting up from the website Access the following website, and then enter the product name.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Changing t… ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions. Selecting Change the Connection Methods Follow the on-screen instructions until the following screen is displayed.
Adding or Replacing the Computer or Devices > 3. Select Network Settings > Wired LAN. 4. Select ON for IEEE 802.3az. 5. Click Next. 6. Click OK. Re-setting the Network Connection > Making Wi-… Making Wi-Fi Settings from the Control Panel You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
Adding or Replacing the Computer or Devices > Re-setting the Network Connection > Making Wi-… 4. Select Wi-Fi Setup Wizard. 5. Select the SSID for the wireless router from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
Adding or Replacing the Computer or Devices > 5. Re-setting the Network Connection > Making Wi-… Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details. 6. Press the OK button on the printer's control panel. Follow the on-screen instruction hereafter.
Adding or Replacing the Computer or Devices > 7. Connecting a Smart Device and Printer Directly (Wi… Press the OK button on the printer. Setup is complete when the setup completion message is displayed. Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
Adding or Replacing the Computer or Devices > 1. Connecting a Smart Device and Printer Directly (Wi… Select Wi-Fi Setup on the home screen. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Wi-Fi Direct. 3. Check the message, and then press the OK button to proceed. 4. Check the message, and then press the OK button to proceed. 5. Press the l. 6. Select Other OS Devices. 7.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… 8. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 9. On the printer's control panel, press the OK button. 10. On the printing app screen for the smart device, select the printer that you want to connect to.
Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi… Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device. This section explains how to disable all connections.
Adding or Replacing the Computer or Devices > 6. Checking the Network Connection Status > Chec… Select the menu item that you want to change. You can select the following menu items. ❏ Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name. You can set the network name (SSID) in ASCII characters that is displayed on the software keyboard on the control panel.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Checking the Network Connection Status using the Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information & “Guide to the Network Icon” on page 23 Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1. Load papers.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… E-1 Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled. E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏ WEP-128 bit (104 bit) ❏ WPA PSK (TKIP/AES)* ❏ WPA2 PSK (TKIP/AES)* ❏ WPA (TKIP/AES) ❏ WPA2 (TKIP/AES) ❏ WPA3-SAE (AES) * WPA PSK is also known as WPA Personal.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Printi… Related Information & “Printing a Network Status Sheet” on page 242 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Chec… Related Information & “Printing a Network Status Sheet” on page 242 & “Making Settings for Connecting to the Computer” on page 226 Message on the Network Environment Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
Adding or Replacing the Computer or Devices > Checking the Network Connection Status > Chec… ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct. In case there are multiple DHCP servers on the same network, you can find out the actual address assigned to the computer, the referred DNS server, etc.
Product Information Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Consumable Products Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 Software Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Product Specifications. . . . .
Product Information > Paper Information > Available Paper and Capacities Paper Information Available Paper and Capacities Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
Product Information > Paper Information > Available Paper and Capacities Media Name Size Loading Capacity (Sheets) Epson Photo Paper Glossy A4, 13x18 cm (5x7 in.), 10x15 cm (4x6 in.) 20* Epson Value Glossy Photo Paper A4, 10x15 cm (4x6 in.) 20* * Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Product Information > Paper Information > Unavailable Paper Types Paper for Borderless Printing Genuine Epson Paper ❏ Epson Ultra Glossy Photo Paper (10x15 cm (4x6 in.) ) ❏ Epson Premium Glossy Photo Paper (10x15 cm (4x6 in.), 16:9 wide size(102x181 mm)) ❏ Epson Premium Semigloss Photo Paper (10x15 cm (4x6 in.) ) ❏ Epson Photo Paper Glossy (10x15 cm (4x6 in.) ) ❏ Epson Value Glossy Photo Paper (10x15 cm (4x6 in.
Product Information > Consumable Products Information > Ink Bottle Codes Do not use the following envelopes. Using these types of envelope causes paper jams and smears on the printout. ❏ Envelopes that are curled or folded ❏ Envelopes with adhesive surfaces on the flaps or window envelopes ❏ Envelopes that are too thin They may curl during printing. Consumable Products Information Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles.
Product Information > Software Information > Software for Printing For Asia BK: Black C: Cyan M: Magenta Y: Yellow 003 003 003 003 Software Information This section introduces the network services and software products available for your printer from the Epson website. Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer according to the commands from an application.
Product Information > Software Information > Software for Printing ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Rightclick on your printer and select Printing preferences. Accessing the printer driver from the printer icon on the task bar The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
Product Information > Software Information > Software for Printing Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Accessing the Operation Settings Window of the Mac OS Printer Driver Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Product Information > Software Information > Software for Scanning ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs or Programs > Epson Software > Epson Photo+. Starting on Mac OS Select Go > Applications > Epson Software > Epson Photo+.
Product Information > Software Information > Software for Faxing ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. Starting on Mac OS Select Go > Applications > Epson Software > Epson ScanSmart. Software for Faxing Application for Configuring Fax Operations and Sending Faxes (FAX Utility) FAX Utility is an application that allows you to configure various settings for sending faxes from a computer.
Product Information > Software Information > Software for Making Settings Note: ❏ Windows Server operating systems are not supported. ❏ Check if PC-FAX driver has been installed. See "Accessing from Windows" or "Accessing from Mac OS" below. ❏ The operation differs depending on the application you used to create the document. See the application's help for details. Accessing from Windows In the application, select Print or Print Setup from the File menu.
Product Information > Software Information > Software for Making Settings Running Web Config on a Web Browser 1. Check the printer's IP address. Select the network icon on the printer's home screen, and then select the active connection method to confirm the printer's IP address. Note: You can also check the IP address by printing the network connection report. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Product Information > Software Information > Software for Updating Running Web Config on Mac OS 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies> Show Printer Webpage. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
Product Information > Settings Menu List > Maintenance ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
Product Information > Settings Menu List > Printer Setup Fill Ink: Select this feature to reset the ink level to 100% when filling the ink tank. Set Ink Level: Select this feature to set the ink level according to the actual ink remaining. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers.
Product Information > Settings Menu List > Printer Setup Sound: Adjust the volume. ❏ Mute Select On to mute all sound. ❏ Normal Mode Select the volume such as Button Press. ❏ Quiet Mode Select the volume such as Button Press in Quiet Mode. Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
Product Information > Settings Menu List > Network Settings Keyboard Change the layout of the keyboard on the LCD screen. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. PC Connection via USB: Select Enable to allow a computer to access the printer when connected by USB.
Product Information > Settings Menu List > Contacts Manager Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem.
Product Information > Settings Menu List > Fax Settings Delete: Delete the entry or group registered in contacts. Print Contacts: Print the entry information and group information for the contacts in the list. Fax Settings Faxing feature is available only for ET-4800 Series/L5290 Series.
Product Information > Settings Menu List > Fax Settings Fax Speed: Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. ECM: Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.
Product Information > Settings Menu List > Fax Settings Rings to Answer: Select the number of rings that must occur before the printer automatically receives a fax. Remote Receive: Remote Receive When you answer an incoming fax call on a phone connected to the printer, you can start receiving the fax by entering the code using the phone. Enter Start Code Set the start code of Remote Receive. Enter two characters using 0-9, *, #.
Product Information > Settings Menu List > Fax Settings documents are printed at their original size on multiple sheets, or a blank second page may be ejected. Split Page Settings: Prints received faxes with the page split when the size of the received documents is larger than the size of the paper loaded in the printer. Auto Rotation: Rotates faxes received as landscape-oriented A5 size documents so that they are printed on A5 size paper.
Product Information > Settings Menu List > Fax Settings Fax Log Auto Print: Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed. Select On(Time) to print the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time. Attach Fax image to report: Prints a Transmission Report with an image of the first page of the sent document.
Product Information > Settings Menu List > Restore Default Settings Settings > Fax Settings > User Default Settings The settings made in this menu become your default settings for in the Fax > Menu. For details, see the related information below. Related Information & “Scan Settings” on page 109 & “Fax Send Settings” on page 109 Print Status Sheet Select the menus on the control panel as described below.
Product Information > Product Specifications > Printer Specifications Resets the following menus to their defaults. ❏ Network Settings ❏ Copy Settings ❏ Scan Settings ❏ Fax Settings ❏ Clear All Data and Settings Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. The firmware is updated when new firmware is found.
Product Information > Product Specifications > Scanner Specifications Printing with borders A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 41.0 mm (1.61 in.) D 37.0 mm (1.46 in.) A 44.0 mm (1.73 in.) B 40.0 mm (1.57 in.) Borderless printing Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 18.0 mm (0.71 in.) D 41.0 mm (1.61 in.
Product Information > Product Specifications > Fax Specifications Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏ 16 bits per pixel internal ❏ 8 bits per pixel external Black and white ❏ 16 bits per pixel internal ❏ 1 bits per pixel external Light Source LED Interface Specifications For Computer * Hi-Speed USB* USB 3.0 cables are not supported.
Product Information > Product Specifications > Network Specifications Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) Color 200×200 dpi Page Memory Up to 100 pages (when received ITU-T No.
Product Information > Product Specifications > Network Specifications *2 The connected device should comply with IEEE802.3az standards. *3 IEEE802.3az is disabled by default. See "Related Information" to enable this setting.
Product Information > Product Specifications > Dimensions SNMPv3 Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later Fax OS X Mountain Lion or later Dimensions ET-4800 Series/L5290 Series Dimensions Storage ❏ Width: 375 mm (14.8 in.) ❏ Depth: 347 mm (13.7 in.) ❏ Height: 237 mm (9.3 in.) Printing ❏ Width: 375 mm (14.8 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 253 mm (10.0 in.) Weight* * Approx. 5.0 kg (11.
Product Information > Product Specifications > Electrical Specifications Electrical Specifications ET-4800 Series/L5290 Series Power Supply Rating AC 100-240 V AC 220-240 V Rated Frequency Range 50-60 Hz 50-60 Hz Rated Current 0.4-0.2 A 0.2 A Power Consumption (with USB Connection) Standalone copying: Approx. 12.0 W (ISO/IEC24712) Standalone copying: Approx. 12.0 W (ISO/IEC24712) Ready mode: Approx. 4.5 W Ready mode: Approx. 4.5 W Sleep mode: Approx. 0.7 W Sleep mode: Approx. 0.
Product Information > Product Specifications > System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
Product Information > Regulatory Information > Standards and Approvals Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN ICES-3 (B)/NMB-3 (B) This equipment contains the following wireless module. Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
Product Information > Regulatory Information > Restrictions on Copying Standards and Approvals for Australian Model EMC AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C622B, C634G Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
Product Information > Regulatory Information > Restrictions on Copying ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
Where to Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Get Help > Contacting Epson Support > Help for Users in Taiwan Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
Where to Get Help > Contacting Epson Support > Help for Users in New Zealand World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.
Where to Get Help > Contacting Epson Support > Help for Users in Thailand Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Ho Chi Minh City, Vietnam.
Where to Get Help > Contacting Epson Support > Help for Users in Indonesia Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Service Jakarta (SUDIRMAN) Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 021-5724335 ess@epson-indonesia.co.id ess.support@epson-indonesia.co.id SERPONG Epson Sales and Service Serpong Ruko Melati Mas Square Blok A2 No.17 Serpong-Banten 082120090084 / 082120090085 esstag@epson-indonesia.co.id esstag.
Where to Get Help > Province Contacting Epson Support > Help for Users in Indonesia Company Name Address Phone E-mail SURABAYA Epson Sales & Service Surabaya (barat) Jl. Haji Abdul Wahab Saimin, Ruko Villa Bukit Mas RM-11, Kec. Dukuh Pakis, Surabaya - 60225 031- 5120994 sby-technical@epson-indonesia.co.id sby-admin@epson-indonesia.co.id YOGYAKARTA Epson Service Center Yogyakarta YAP Square, Block A No. 6 Jl. C Simanjutak Yogyakarta - DIY 0274 581 065 ygy-technical@epson-indonesia.co.
Where to Get Help > Province Contacting Epson Support > Help for Users in Hong Kong Company Name Address Phone E-mail BANJARMASI N EPSON SERVICE CENTER BANJARMASIN Jl. Gatot Soebroto NO. 153 BANJARMASIN - KALSEL 70235 0511- 6744135 (TEKNISI) / 3266321(ADMIN) bdj-admin@epson-indonesia.co.id bdj-technical@epson-indonesia.co.id DENPASAR EPSON SALES AND SERVICE Denpasar JL. MAHENDRADATA NO. 18, DENPASAR - BALI 0361- 3446699 / 9348428 dps-admin@epson-indonesia.co.id dps-technical@epson-indonesia.co.
Where to Get Help > Contacting Epson Support > Help for Users in the Philippines Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.my ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Call Centre Phone: 1800-81-7349 (Toll Free) Email: websupport@emsb.epson.com.
Where to Get Help > Contacting Epson Support > Help for Users in the Philippines World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (632) 8441 9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.com.