XP-5200 User's Guide
Contents XP-5200 User's Guide................................................................................................................................ 11 Product Basics .......................................................................................................................................... Product Parts Locations ..................................................................................................................... Product Parts - Front .................................
Wi-Fi Networking ....................................................................................................................................... Network Security Recommendations ................................................................................................. Wi-Fi Infrastructure Mode Setup......................................................................................................... Selecting Wireless Network Settings from the Control Panel ................................
Printing from a Computer ......................................................................................................................... 72 Printing with Windows ........................................................................................................................ 72 Selecting Basic Print Settings - Windows ...................................................................................... 73 Print Quality Options - Windows .....................................................
Printing Preferences - Mac...................................................................................................... Printing Your Document - Mac..................................................................................................... Checking Print Status - Mac.................................................................................................... Printing from a Smartphone or Tablet.........................................................................................
Image Format Options................................................................................................................. 150 Scan Resolution Guidelines ........................................................................................................ 151 Replacing Ink Cartridges and Maintenance Boxes............................................................................... 153 Ink Safety Precautions .....................................................................................
Cleaning the Print Head Path ........................................................................................................... 192 Transporting Your Product ............................................................................................................... 196 Solving Problems .................................................................................................................................... Checking for Software Updates..................................................
Blank Pages Print ........................................................................................................................ 225 Incorrect Margins on Printout....................................................................................................... 225 Border Appears on Borderless Prints .......................................................................................... 226 Incorrect Characters Print...........................................................................
Mac System Requirements .............................................................................................................. Paper Specifications ........................................................................................................................ Printable Area Specifications ........................................................................................................... Scanning Specifications .........................................................................
XP-5200 User's Guide Welcome to the XP-5200 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Product Parts - Front 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal-size paper guide Parent topic: Product Parts Locations 13
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 4 Front cover 14
1 Scanner unit 2 Ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back 1 Maintenance box cover 2 Rear cover 3 AC inlet 4 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights 1 The 2 The home button 3 The help button 4 The LCD screen 5 The + and – buttons 6 The stop button 7 The back button 8 The arrow buttons and the OK button 9 The 10 The power button and light reset button start button The LCD Screen Status Icon Information Entering Characters on the LCD Screen Viewing Animations Parent topic: Using the Control Panel 16
The LCD Screen 1 Displays the supply status information 2 Displays the network connection status 3 Displays the Quiet Mode screen 4 Menu options 5 Scrolls to show more menu options Parent topic: Control Panel Buttons and Lights Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description Ink and maintenance box status; select the icon to view the ink and maintenance box levels Network connection status; select the icon to set up or change your network connection • The product is not connected to a wireless network • The product is searching for an SSID or experiencing a wireless network connection issue • The product is connected to a wireless network; the number of bars indicates the connection's signal strength • Wi-Fi Direct is not enabled • Wi-Fi Direct is en
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select • To enter numbers or symbols, select . . • To enter a commonly used domain name, select • To enter a space, select . .
Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings.
You see a screen like this: 3. Select Basic Settings. 4. Select LCD Brightness. 5. Press the – or + buttons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4.
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary.
2. Download Epson Smart Panel from the Apple App Store or Google Play. 3. Do one of the following: • If your Epson product is already connected to a wireless network, connect your mobile device to the same network. Then open Epson Smart Panel and select your Epson product, if necessary. • If your Epson product is not connected to a wireless network, connect your mobile device to the network you want to use, then open Epson Smart Panel and follow the instructions to set up your Epson product.
Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically. 1. Connect your product to your network. See the link below. 2.
5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4.
Related tasks Setting Up Epson Connect Services Related topics Wi-Fi Networking Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2.
4. Open the Epson Print and Scan app and select your Epson product. Now you are ready to print photos or scan. Parent topic: Product Basics Related topics Wi-Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play. Note: For details on the Mopria Print Service, click here (U.S.
Wi-Fi Networking See these sections to use your product on a Wi-Fi network.
Parent topic: Wi-Fi Networking Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
You see a screen like this: 6. Select the name of your wireless network or press the + button to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, select .
• To enter numbers and symbols, select • To enter a space, select . . • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8. When you are finished, confirm the displayed network settings and select Start Setup to begin setup. 9. Do one of the following: • If setup was successful, select Print Check Report to print a network setup report or OK to finish with the setup.
Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.
1. Press the home button, if necessary. 2. Select Smartphone connect. • If your product is not connected to a wireless network, go to the next step. • If your product is already connected to a wireless network, select Other Methods and then continue to the next step. 3. Select Start Setup. 4. Select Other Methods. 5. Do one of the following: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device.
Using WPS to Connect to a Network Parent topic: Wi-Fi Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the 2. Select the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7.
Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the product. 2. Press the home button, if necessary. 3. Select Settings > Network Settings > Network Status > Print Status Sheet. 4. Press the start button to print the status sheet.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E-5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E-9 Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again.
Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. Note: The printer uses a self-signed certificate when accessing HTTPS.
Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen.
1. Press the home button, if necessary. 2. Select the icon. 3. Select Wi-Fi Direct > Start Setup. 4. Select the menu icon. 5. Select Disable Wi-Fi Direct. 6. Follow the instructions on the LCD screen to disable Wi-Fi Direct mode. The Wi-Fi Direct icon is displayed on the LCD screen and indicates Wi-Fi Direct is disabled on the product.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Turning Off the Paper Setting Alert Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
2. Pull out the paper cassette until it stops. 3. Squeeze the tab on the right edge guide and slide the edge guides outward.
4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
• Insert up to 10 envelopes with the printable side facedown and flap edge right, as shown. • Load a single sheet of loose-leaf or other paper with holes facing as shown. Load paper printable side up and slide it in until it stops. Select Letterhead as the paper type setting. Note: Automatic 2-sided printing is not available for pre-punched paper. • To load a sheet of paper longer than legal size, open the paper support and insert the paper as shown. Select User-Defined as the paper size setting.
Note: Make sure the end of the paper is cut perpendicularly. A slanted cut may cause paper feed problems. Do not touch the paper while it is being fed or ejected from the printer. 5. Slide the edge guides against the paper, but not too tightly. Note: For plain paper, make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops. 7. Select the size and type of the paper you loaded on the product LCD screen and select OK.
Borderless printing and 2-sided printing are not available for letterhead paper. Printing on letterhead may be slower. 8. Extend the output tray. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side down. • Load letterhead or pre-printed paper top edge first.
• For pre-punched paper, load a single sheet of defined-size plain paper with holes at the left or right. Adjust the print position of your file to avoid printing over the holes. Automatic 2-sided printing is not available for pre-punched paper • For paper longer than Legal size, make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. Long paper cannot be held in the output tray. Prepare a box or tray to make sure that paper does not fall on the floor.
Paper type Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]),or Half Letter (5.5 × 8.5 inches [140 × 216 mm]): 150 sheets Letterhead Legal (8.5 × 14 inches [216 × 356 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), or 8.
* Printing from computer only. Parent topic: Loading Paper Related references Paper Specifications Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the paper types and sizes listed here. Paper type Size Double-sided printing capacity Auto Plain paper Letterhead Manual Letter (8.5 × 11 inches 150 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), or A6 (4.
Paper type Epson Bright White Pro Paper Size Double-sided printing capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]) 120 sheets 30 sheets Letter (8.5 × 11 inches [216 × 279 mm]) — 1 sheet Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Premium Presentation Paper Matte Double-sided** Epson Brochure & Flyer Paper Matte Doublesided** * Printing from computer only. ** Manual 2-sided printing only.
Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Bright White Pro Paper • Epson Multipurpose Plus Paper • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-
Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Bright White Premium Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450218-4 500 Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450217-4 500 Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 356 mm]) S041067 100 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy S042181 60 S042174 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches [216 × 279 mm]) S042182 25 S042175 50 Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.5 × 11 inches [216 × 279 mm]) S041331 20 Epson High Quality Ink Jet Paper A4 (8.3 × 11.
Related tasks Selecting the Paper Settings - Control Panel Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > Printer Settings > Paper Source Setting. 3. Make sure the Paper Setup Auto Display setting is set to On. Note: Disabling this feature turns off the automatic display of the paper settings selection screen after you load paper in the product.
Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Photo Quality Self-adhesive Sheets Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
For this paper Select this paper Type or Media Type setting Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Epson Ultra Pre
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 1. Open the document cover.
2. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The area about 0.06 inch (1.5 mm) from the edges of the scanner glass is not scanned. • ID card: Place an ID card facedown 0.2 inch (5 mm) away from the corner of the scanner glass as shown.
inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the edges of the scanner glass as shown. 1 0.2 inch (4.5 mm) 2 0.8 inch (20 mm) 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass, or you may damage the product. Note: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. Remove your originals after scanning.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on. 3. Press the home button, if necessary.
Compatible Epson Papers Related tasks Loading Paper in the Cassette Placing Originals on the Scanner Glass Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders. 1. Place your original on the scanner glass. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Various Copies. 5.
Related references Copying Options Related tasks Placing Originals on the Scanner Glass Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copy Copying option Available settings Description Color mode B&W Select whether to copy the original in color or black and white Color 2-Sided 1>1-Sided 1>2-Sided Density selector Select to make 2-sided copies.
Copying option Available settings Description Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies two single-sided originals onto one sheet. Scroll down and select the document orientation and layout order settings as necessary. When Book Copy is selected, this setting copies two facing pages of a book onto a single sheet of paper.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 6. Select the orientation of your document.
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 10.
Standard For everyday text and image printing. Standard - Vivid For text and graphics with good quality and print speed. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
• Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge. • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing).
3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10.
Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Note: These settings are not saved with your document.
• Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed.
Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To check ink status, click Consumables Status. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the printing preferences window.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8.
Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Printing Your Document - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print.
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Adobe RGB Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB. Click the Advanced Color Settings tab to use advanced color controls. Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones.
You see a screen like this: Note: The available settings and appearance of the options window may be different than those covered here, depending on the Mac OS version and the application you are using. 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Printing Preferences - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Parent topic: Printing Your Document - Mac Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below. 2.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
• Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 11, Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x). 6. Follow the instructions in the links below to complete your scan.
• If the Scan to Computer screen is displayed and the computer is already selected, confirm the computer is correct. If you want to change the selected computer, select or and select the computer from the list. Note: If your computer is connected to your product using a USB cable, select USB Connection. 6. Select and choose one of the following options: • Preview on Computer to preview the scanned image on a computer before saving. (Windows 7 or later or OS X 10.11.
3. Select Scan. 4. Select Cloud. Note: You must register your product with Epson Connect to select a destination. 5. Select to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the start button to start scanning. Your product scans your original and saves the scanned file to the selected destination.
6. When you see the User Account Control screen, click Continue. Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary. 7. When you see the message Your device is ready to use in the Windows taskbar, click the message. 8. On the Driver Software Installation screen, make sure your product is listed as Ready to use. Then click Close. 9. Do one of the following: • Windows 7: Click and select Devices and Printers.
Scan to setting Available options Description Scan Settings Letter Select the page size for documents, then select the orientation of the original A4 Contrast Auto Cropping Select for photos with dark edges Max Area Select for most photos Original Orientation Select the orientation of your original Varying levels Adjusts the lightness or darkness of scanned images Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson Scan
You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
• Windows (other versions): Click > Epson Scan 2 > Epson Scan 2. or Start, and select All Programs or Programs. Select EPSON • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
You see an Epson Scan 2 window like this: 124
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 126
Parent topic: Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below. 2. Place your original on the product for scanning. 3. Open the Epson Smart Panel app and select a scan menu on the home screen. 4.
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN.
The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. • Select Rotate Right to rotate each scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6.
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Related tasks Placing Originals on the Scanner Glass Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. • Select the folder on your computer in which to save the file. 4. Click Save.
2. In the Select Action window, click Attach to Email. You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language.
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the document. • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats.
Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print.
Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer.
2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings.
You see a screen like this: 3. Change the settings as necessary and click Save.
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button.
You see a screen like this: 2. Click the Save Settings tab.
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved.
Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images Setting Options Description Image Quality Options — Sets a compression level by moving a slider or entering a value. File size increases the higher the resolution is. Encoding (Windows only) Standard Images load from top to bottom in a web browser.
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. Click the Customize Actions tab.
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features.
You see this window: 145
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original. 4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 5. Select the image type of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7.
12. Click the Advanced Settings tab and select any settings that you want to use. 13. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 15. Select the location in which you want to save your scanned file as the Folder setting.
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only).
You see this window: 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options.
JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or a smaller size.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
• Do not drop or knock ink cartridges against hard objects; this can cause leakage. • Do not remove or tear the label on the cartridge; this can cause leakage. • Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink cartridges with their bottoms down. Do not store cartridges upside down.
• Do not put your hand inside the product or touch any cartridges during printing. • Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Ink Consumption • This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
1. Press the home button, if necessary. 2. Select the icon. Note: The displayed ink and maintenance box levels are approximate. 3. To print a sheet with more information on the ink cartridges and maintenance box, select Print Supply Status Sheet.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Ink color Part number Standard-capacity High-capacity Cyan 222220 — Magenta 222320 — Yellow 222420 — Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4.
Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place and is level with the other cartridges.
8. When you finish replacing the cartridges, lower the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit or you may be injured. The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit. 9. Select Completed on the LCD screen. The print head moves to its home position and the product starts charging the ink. This takes a few minutes.
Related tasks Viewing Animations Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace the expended color cartridge as soon as possible for future printing.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select a non-borderless paper size as the paper size setting. 13.
16. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper or Letterhead as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note: When the maintenance box is full, you cannot print or clean the print head until it is replaced. However, you can perform operations that do not require ink, such as scanning.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Select Maintenance > Print Head Nozzle Check. 4. Select Print. The nozzle pattern prints. 5.
Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head. • If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a Power Cleaning. See the link below. 7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check or Print Head Nozzle Check. You see a window like this: 4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off using the power button and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, run a Power Cleaning.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, a nozzle pattern prints. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 5. Check the printed pattern to see if there are gaps in the lines.
Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head. • If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a Power Cleaning. See the link below. 7. Select Print to print a nozzle check pattern and confirm that the print head is clean.
2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning or Print Head Cleaning. You see a window like this: 4.
5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines.
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, run a Power Cleaning.
2. Press the home button, if necessary. 3. Select Maintenance > Power Cleaning. 4. Follow the on-screen instructions to run the Power Cleaning. A confirmation screen is displayed when Power Cleaning is complete. 5. Select OK on the confirmation screen and then run a nozzle check. If the print quality did not improve, turn off the printer and wait at least 12 hours before running another nozzle check. Run Print Head Cleaning or Power Cleaning depending on the printed pattern.
You see a window like this: 4. Select Power Cleaning and click Next. 5. Follow the on-screen instructions to run a Power Cleaning. 6. When the Power Cleaning is finished, click Print Nozzle Check Pattern and follow the on-screen instructions to print a nozzle check pattern. If the print quality did not improve, you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning.
Parent topic: Power Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using a Computer Utility Cleaning the Print Head Using a Computer Utility Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. 1.
1. Load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Press the home button, if necessary. 3. Select Maintenance > Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. 6. If the paper is still smeared with ink, turn off the product and open the scanner unit. Caution: Do not touch the flat white cable or translucent film inside the product.
7. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below. Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. 8. Close the scanner unit.
Note: The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1.
1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Slide out the paper cassette and remove any loaded paper. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8. Replace the paper, slide in the paper cassette, and connect the power cable and any interface cables.
2. Lift up the scanner unit until it clicks. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit.
3. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail.
4. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the product. Do not touch the ink that has adhered inside the product. 5. Use a new, dry cotton swab to dry the translucent film. Note: Do not leave any fibers on the translucent film.
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time. Ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. 1. Turn off the product.
Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. 6. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.
7. Close the scanner unit. Note: The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit. 8. Close all parts on the product as shown. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
• On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, 11.x, or 12.
LCD screen message Condition/solution The printer's borderless printing ink pad has reached the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is at the end of its service life. Turn off the product and contact Epson for support. Paper Setup Auto The Paper Setup Auto Display setting must be enabled to use AirPrint. Display is set to Off. Some features may not be available. For details, see your documentation. System Error An error occurred.
LCD screen message Condition/solution Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Make sure the printer port is selected correctly on the Port tab of the Printer Properties screen (Windows) or the System Properties > USB list (Mac). Select USBXXX for a USB connection or EpsonNet Print Port for a network connection. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct.
1. Disconnect any interface cables connected to your product. 2. Make sure there are no errors on the LCD screen. 3. Load plain paper in the product. 4. Press the home button, if necessary. 5. Select Maintenance. 6. Select Print Head Nozzle Check. 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly.
3. Scroll down and select Restore Default Settings. You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all control panel settings You see a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.
Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off your product, unplug the power cord, plug the power cord back in, then turn your product on and off again using the power button.
Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
• Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router.
Related topics Wi-Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify the connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters. Your product cannot display nonASCII characters.
• Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the documentation provided with the computer for details.
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. • Print a network status sheet and verify that the network settings are correct.
• If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you are scanning a large original at a high resolution, a network communication error may occur.
Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Solving Copying Problems Check these solutions if you have problems copying with your product.
Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. • Operate the product in the recommended environmental conditions. • Load paper in the correct direction and slide the edge guides against the edge of the paper.
Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam. Caution: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, you could be injured. Be careful not to touch the protruding parts to avoid injury. 1. Cancel the print job, if necessary. 2. Close the document cover, if necessary. 3.
4. Remove the jammed paper. Caution: Do not touch the flat white cable or the translucent film inside your product. Doing so may cause a malfunction.
5. Close the scanner unit. Note: The scanner unit is designed to close slowly to avoid catching fingers in the printer. There may be some resistance when closing the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
2. Squeeze the tabs to release the rear cover and remove it from your product. 3. Carefully remove any jammed paper from inside the product.
4. Remove any jammed paper from inside the rear cover. 5. Reattach the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Related tasks Selecting the Paper Settings - Control Panel Loading Paper in the Cassette Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 11: Click , then search for Epson Printer Connection Checker and select it. • Windows 10: Click and select Epson Software > Epson Printer Connection Checker. • Windows 8.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows.
For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. • Make sure the ink drying time has not been increased for double-sided printing.
Selecting Printing Preferences - Mac Selecting the Paper Settings - Control Panel Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings - Control Panel Loading Paper in the Cassette Placing Originals on the Scanner Glass Cleaning Your Product Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size.
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, cancel any paused print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead.
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings - Control Panel Loading Paper in the Cassette Placing Originals on the Scanner Glass Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions: • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head.
Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded. • Turn off any high speed settings in your product software. • Align the print head.
Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Mac Selecting Double-sided Printing Settings - Mac Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged.
Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality in the product software.
Aligning the Print Head Using the Product Control Panel Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them.
Solving Scanning Problems Check these solutions if you have problems scanning with your product. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.
• If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. • Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 11: Click , search for Epson Scan 2 Utility and select it. Make sure the correct product is selected.
• The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed. Parent topic: Solving Scanning Problems Related concepts Scan Resolution Guidelines Cannot Send Scans to a Cloud Service If you cannot send a scan to a cloud service, try these solutions: • Make sure your computer is connected to the internet.
Image is Distorted or Blurry • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass. • Do not move your original or your product during scanning. • Do not press on the document cover or the original with too much force. • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions.
Remove any dust or dirt from your originals and clean the scanner glass. Do not press with too much force on the original or document cover. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: • If the Image Type setting is Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it.
Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting. • Select a lower Resolution setting. • Place the original at a slightly different angle.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 5.
1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9.
Then call: • U.S.: (562) 276-4382, 7 AM to 4 PM, Pacific Time, Monday through Friday • Canada: (905) 709-3839, 7 AM to 4 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 12.x • macOS 11.x • macOS 10.15.x • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x Note: Mac OS may not support some applications and features; the UNIX File System (UFS) for Mac OS is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) 8.5 × 13 inches (216 × 330 mm) 3.5 × 5 inches (89 × 127 mm) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) Half Letter (5.5 × 8.
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.
1 Reduced print quality area/top: 1.73 inches (44 mm) minimum 2 Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.12 inch (3 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.
Image data Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color internal) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges.
Temperature Storage: –5 to 104 °F (–15 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height 7.4 inches (187 mm) Width 14.8 inches (375 mm) Depth Stored: 13.7 inches (347 mm) Printing: 19.
Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) (with USB connection) Ready mode: Approximately 5.3 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.
Security WEP (64/128 bit) WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WPA3-SAE (AES) Note: Wi-Fi Direct supports WPA2-PSK (AES) only. Frequency band 2.4 GHz Communication mode Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously.
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner unit. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program. You will have a separate opportunity to consent to participating in such programs. If you have any questions concerning this process, you can contact us by using the Privacy Feedback Form, or you can write to: Epson America, Inc.
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson.
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration. 1.4 Small Claims Court.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com ("Demand for Arbitration"). (ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
