Specifications
6-131
Solving Problems | 131
When your ink or paper runs out or a problem occurs, a message appears on 
the LCD display, and the lights on the control panel come on or flash. The 
following table lists the messages in alphabetical order and includes an 
explanation and instructions for correcting the problem.
Message  Light Explanation Response
CHANGE PAPER 
TYPE
 Paper light 
on
Paper loaded does not 
match the source 
selected. 
Press the 
 Paper Source button to select the 
correct setting: either   (for paper in the tray, 
or 
 or   for roll paper).
COMMAND 
ERROR
— You’re using the wrong 
printer driver.
Damaged data was 
sent to the printer or 
the data has an 
incorrect command.
The installed printer 
driver is not correct for 
the printer.
Press the 
 Pause button and hold it for 3 
seconds to cancel the print job. Make sure you 
installed the correct driver for your printer.
Press the   Pause button and hold it for 3 
seconds to cancel the print job.
Stop printing, and press the 
 Pause button for 
3 seconds. Then make sure that the installed 
printer driver is correct for the printer.
DRIVER INK SET 
SETTING IS 
WRONG
MISMATCH 
ERROR
Note:
These messages 
alternate.
— The black ink cartridge 
option does not match 
what is selected in the 
driver
Non-Epson genuine ink 
cartridge is installed.
Stop printing, and then press and hold the 
Pause button for 3 seconds. Select the correct 
black ink cartridge option in the driver. See 
page 116. If you want to continue printing, 
press the 
 Pause button.
Press the   Pause button for 3 seconds to 
cancel printing. If you want to continue printing, 
press the 
 Pause button.
FEED SHEET 
PAPER
FEED SHEET 
PAPER 
MANUALLY
— Cut sheet needs to be 
loaded manually.
Load the sheet in the manual feed slot. See 
page 44 for instructions.
FORBIDDEN 
MEDIA FROM P. 
TRAY
— Cut sheet needs to be 
loaded manually.
Load the sheet in the manual feed slot. See 
page 44 for instructions.
INK LOW B Ink light 
flashing
Ink cartridge(s) are 
nearly empty (printing 
continues).
Make sure you have replacement cartridges 
available. See page 109.
INK OUT B Ink light on Ink cartridge(s) are 
empty (printing stops).
Replace the ink cartridge(s) indicated on the 
LCD panel. See page 109 for instructions.
sp4800Guide.book Page 131 Tuesday, March 7, 2006 3:49 PM










