User`s guide

If the printer inserts extra blank lines even when DIP switch
2-3 is turned off, you need to disable the AUTO FEED XT
signal coming from your computer. See your Epson dealer for
assistance.
The printout is faint or uneven
The ribbon may not be properly installed. See the section on
installing the ribbon cartridge in Chapter 1.
The ribbon may be worn out. See the section on replacing the
ribbon cartridge later in this chapter.
The print head may be worn out. This is especially likely if
parts of printed characters are missing. Contact your dealer to
have the head replaced. Never attempt to replace the head
yourself because other parts of the printer should be checked at
the same time.
The printout is not what you expect
The wrong character table may be selected. See the section on
selecting character tables with DIP switches in Chapter 3. You
can also select the character table using software commands.
(See Appendix B.)
The printer may not be securely connected to the computer.
Check both ends of the cable between the printer and the
computer.
Your software’s font, page layout, printer port, or other printer
settings may not be selected properly. Make sure your
software is correctly set up for your printer and that you
specify continuous-feed paper as the type of paper.
Troubleshooting and Maintenance 5-5