DS-530/DS-770 User's Guide
Contents DS-530/DS-770 User's Guide ...................................................................................................................... 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts Locations ...................................................................................................................... 8 Scanner Parts........................................
Scanning Settings for Special Documents..................................................................................... 62 Image Format Options................................................................................................................... 63 Scan Resolution Guidelines ............................................................................................................... 64 Scanning Special Projects..............................................................................
Original Feeds Incorrectly in Scanner.......................................................................................... 110 Original Jams in Scanner............................................................................................................. 111 Scanning is Slow ......................................................................................................................... 113 Solving Scanned Image Quality Problems ............................................................
Trademarks ...................................................................................................................................... Copyright Notice............................................................................................................................... libTIFF Software Acknowledgment.............................................................................................. A Note Concerning Responsible Use of Copyrighted Materials......................................
DS-530/DS-770 User's Guide Welcome to the DS-530/DS-770 User's Guide. For a printable PDF copy of this guide, click here.
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner.
1 ADF (Automatic Document Feeder) 2 Edge guides 3 Input tray 4 Input tray extension 5 Output tray 6 Output tray extensions 7 Stopper 1 Kensington security slot 2 USB port 9
3 Power inlet 1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter 10
2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons 1 power button 2 double feed detection skip button 3 slow mode button 4 stop button 5 start button 11
Lights 1 ! error light 2 automatic feeding mode light 3 ready light 4 double feed detection skip light 5 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Part Part number Flatbed scanner dock* (Windows only) B12B819011 Epson Perfection V19 (for use with scanner dock) B11B231201 Epson Perfection V39 (for use with scanner dock) B11B232201 * You cannot use the flatbed scanner dock and the Network Interface Unit at the same time. Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1.
2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in use as the Power Off Timer setting. 5. Close the Epson Scan 2 Utility.
Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original.
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.
5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 15 (DS-530) or 30 (DS-770) cards printed side down and top edge first into the input tray horizontally, and slide them in until they meet resistance.
• If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals. 7. Slide the edge guides against the edges of the original.
Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.
If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications Parent topic: Loading Originals Related topics Scanning Loading Multiple Sizes of Originals in the Input Tray You can load originals of different sizes, paper types, and thicknesses at one time in the input tray.
2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out.
4. Load the originals in the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5. Slide the edge guides against the edges of the widest original. 6. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.
If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Parent topic: Loading Originals in the Input Tray Related references Original Document Specifications Original Document Specifications You can load original documents that meet these specifications in your scanner.
Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 7 to 110 lb (27 to 413 g/m²) 21 lb (80 g/m²): 50 sheets Fine paper Recycled paper 24 lb (90 g/m²): 43 sheets Legal (8.5 × 14 inches [216 × 356 mm]) 28 lb (104 g/m²): 37 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) 34 lb (127 g/m²): 31 sheets A5 (5.8 × 8.2 inches [148 × 210 mm]) 42 lb (157 g/m²): 25 sheets A6 (4.1 × 5.8 inches [105 × 148 mm]) 56 lb (209 g/m²): 19 sheets B5 (7.2 × 10.
Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 7 to 110 lb (27 to 413 g/m²) 21 lb (80 g/m²): 100 sheets Fine paper Recycled paper 24 lb (90 g/m²): 86 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) 28 lb (104 g/m²): 74 sheets A5 (5.8 × 8.2 inches [148 × 210 mm]) 34 lb (127 g/m²): 62 sheets A6 (4.1 × 5.8 inches [105 × 148 mm]) 42 lb (157 g/m²): 50 sheets B5 (7.2 × 10.
Paper type Paper size Paper weight Loading capacity Plain paper Legal (8.5 × 14 inches [216 × 356 mm]) 7 to 110 lb (27 to 413 g/m²) 21 lb (80 g/m²): 80 sheets Fine paper Recycled paper 24 lb (90 g/m²): 69 sheets 28 lb (104 g/m²): 59 sheets 34 lb (127 g/m²): 50 sheets 42 lb (157 g/m²): 40 sheets 56 lb (209 g/m²): 30 sheets 68 lb (256 g/m²): 24 sheets 110 lb (413 g/m²): 14 sheets Loading capacity may vary depending on the paper type.
• Originals containing staples or paper clips • Originals with holes on the bottom of them • Originals that are bound • Originals with carbon paper backing • Transparencies • Glossy originals • Carbon-less paper • Perforated originals • Originals with labels or stickers • Fabric or other non-paper originals Parent topic: Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray You can load plastic and laminated cards that meet the card specifications in the input tray. 1.
2. Slide the input tray edge guides all the way out. 3. Load plastic or laminated cards printed side down and top edge first into the input tray horizontally, and slide them in until they meet resistance.
Note: Do not load plastic cards vertically.
4. Slide the edge guides against the edges of the card. 5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it. Press the double feed detection skip button to disable the Detect Double Feed feature and scan again.
Plastic and Laminated Card Specifications Parent topic: Loading Originals Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner. Paper type Paper size Paper thickness Loading capacity Plastic cards, embossed (ISO781A ID-1 compliant) 2.1 × 3.3 inches (54 × 85.6 mm) 0.05 inch (1.24 mm) maximum 1 card (horizontal) 0.03 inch (0.76 mm) maximum 5 cards (horizontal) 0.03 inch (0.
2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out.
4. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance.
5. Do one of the following to load a photo, or folded or irregularly shaped originals: • For an A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. • For a photo or an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down. Make sure the illustration on the front edge of the carrier sheet is facing up.
6. Load the carrier sheet in the input tray as shown until it meets resistance.
Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet.
8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.
Paper type Paper size Paper thickness Loading capacity Irregularly shaped originals Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm]) 0.012 inch (0.3 mm) maximum 5 carrier sheets (load only in a carrier sheet) (excluding the thickness of the carrier sheet) DS-770 Paper type Paper size Paper thickness Large originals (plain paper, fine paper, or recycled paper) Up to this size: A3 (11.7 × 16.5 0.012 inch (0.
Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Note: You cannot use the Epson Network Interface Unit and flatbed scanner dock options at the same time. You also cannot use a USB and network connection at the same time.
7 start button (starts scanning when networking is enabled) Parent topic: Using the Network Interface Unit Connecting the Network Interface Unit See the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. Parent topic: Using the Network Interface Unit Setting Up Network Scanning You can set up network scanning through the optional Epson Network Interface Unit.
You see a screen like this: Note: If you see an Enable Editing button (Windows) or a lock icon (Mac), click it so that you can modify the scanner settings. 3. Select your scanner and click Add.
You see a screen like this: 4. Do one of the following: • Under Search for Network, select the IP address of your Epson Network Interface Unit and click Add. • Select the Enter address setting, type in the IP address or host name of your Epson Network Interface Unit, and click Add. 5. Click OK to save your settings and then close Epson Scan 2 Utility.
Note: Make sure your scan job settings are set up correctly in Document Capture Pro before scanning with the Epson Network Interface Unit. 1. Press the OK button on the Epson Network Interface Unit. 2. On the LCD screen of the Epson Network Interface Unit, select the computer you want to send the scanned file to and press the OK button. Note: If your scanner is part of a network group, make sure to set the computer to the same network group or it will not appear on the LCD screen. 3.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Scanning with Document Capture Pro or Document Capture Scanning in Epson Scan 2 Scan Resolution Guidelines Scanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
Note: You can view or change the scan settings using Document Capture Pro (Windows) or Document Capture (Mac). Assigning Start Button Settings or Scan Jobs Parent topic: Starting a Scan Assigning Start Button Settings or Scan Jobs You can view or change the default scan settings when you scan using the start button on your scanner. You do this by accessing the scan jobs in the Document Capture Pro (Windows) or Document Capture (Mac) program. 1.
6. Do one of the following: • Windows: Select the job that you want to assign to the start button from the 1 drop-down list. Note: Jobs 2 to 30 can only be selected when using the optional Epson Network Interface Unit (Windows).
• Mac: Select the job that you want to assign to the start button. 7. Click OK. Parent topic: Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click > Epson Scan 2 > Epson Scan 2.
You see an Epson Scan 2 window like this: 50
Parent topic: Starting a Scan Related tasks Scanning in Epson Scan 2 Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first.
You see an Epson Scan 2 window like this: 52
Parent topic: Starting a Scan Related tasks Scanning in Epson Scan 2 Scanning with Document Capture Pro or Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (Mac), the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using.
You see a window like this: 3. Click the Scan icon.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 5. If you want to select detailed scan settings, do one of the following: • Windows: Click Detailed Settings.
6. Click Scan. You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture (Mac) window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page button, select Acquire from Scanner, and repeat the previous steps. 8. Check the scanned images and edit them as necessary. 9. Click one of the Destination icons to choose where to send your scanned files.
You see this window: 57
Note: The Document Source setting is automatically set to ADF for your product. 2. If you want to scan different size originals by loading them into the ADF one by one, check the Automatic Feeding Mode checkbox. Scanning begins as soon as you load each original. 3. Select the Scanning Side setting that matches the sides of the original that you want to scan. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Reinsert your original into the ADF. 11. Select any additional settings that you want to use on the Main Settings tab. 12. Click the Advanced Settings tab and select any settings that you want to use. 13. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents. 14.
15. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 16. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 17. Click Scan. The product scans your original and saves the scanned file in the location you specified. 18. If you selected the Automatic Feeding Mode setting, place your next original in the ADF for scanning.
Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this. Detect Double Feed If you are scanning an original envelope or plastic card, select Off. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab.
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Remove Punch Holes Removes the shadows caused by holes on the edges of the original. Dual Image Output Scans the original image twice using different output settings (Windows only).
Type of original Required settings Laminated cards To scan any transparent areas around the edges of the card, select Settings as the Document Size setting and either select the Scan laminated card checkbox or create a custom size. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.
Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans.
Scanning to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching Images) - Windows You can scan both sides of a double-sided or folded original and combine them into a single image with the Epson Scan 2 Stitch Images settings. 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click Capture Pro. and select All Apps. Select Epson Software, then select Document • Windows 8.
You see an Epson Scan 2 window like this: 66
4. Select Double-Sided as the Scanning Side setting. 5. Select the original document size as the Document Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 7. Click Save. 8. Click Scan. The scanned image is displayed.
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) 7. Click File Name & Separation Settings. 8.
9. Select the method you used to separate the originals, select a folder name specification and click OK. 10. Select any additional settings from the File Name Settings dialog and click OK. 11. Confirm your settings and click OK or Send. Your originals are saved into separate files and folders as specified by your settings.
You see a window like this: 3. Select the language used in the document you are going to scan as the Document Languages setting. 4. Click Scan Document. 5. If you see the Select Scanner window, select your product and click OK. Note: Do not select a WIA option for your product; it will not work correctly. You see a window like this: 6. Select your scanner settings.
7. Click Preview and adjust the area you want to scan, if necessary. 8. Reload the ejected original in the scanner. 9. Click Scan to Document. 10. Click Finish Scanning and then select the program or format you want to scan to. You see the Save As window. 11. Select a name and a file format for your document and click Save. Your document is scanned and processed into editable text. The file is then saved and opened in an application associated with the file type you selected, if available on your system.
You see a window like this: 3. Select your product from the Source list. 4. Select the language used in the document you are going to scan as the Document language setting. 5. Click on Scan Images to New Document.
6. Select your scan settings and click Scan. Then click Finish Import. You see your scanned image. 7. Click on the Export icon 8. Select the program or format you want to scan to and click Next.
You see the Save Converted File As window: 9. Click the Export button. The file is saved and then opened in an application associated with the file type you selected, if available on your system. Parent topic: Convert Scanned Documents to Editable Text (OCR) Saving Scanned Documents as a Searchable PDF You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.
4. Click Preview and adjust the area you want to scan, if necessary. 5. If you are using the ADF, reload the ejected original. 6. Select Searchable PDF as the Image Format setting. 7. Select Options from the Image Format list. You see the Image Format Options window. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan.
Saving a Scan as an Office Format File - Windows You can use Document Capture Pro (Windows) to save your scans in one of the following Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) You see the Batch Save or Transfer Settings window. 7. Select the Office format file you want to save your scan as from the File Type drop-down list. 8. Click Options to display a new window with additional settings. 9.
You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
• Google Drive • SugarSync You see the Transfer Settings window. 6. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on the destination. Your originals are scanned and uploaded to the indicated server.
Using the Optional Flatbed Scanner Dock - Windows The optional flatbed scanner dock combines your document scanner with a flatbed scanner into a single unit. This allows you to scan thick or over-sized originals, such as cardboard and books, that won't fit into the document scanner's ADF. You must purchase a flatbed scanner (Epson Perfection V19/V39) to use the optional flatbed scanner dock.
1 Stopper 2 Output tray extension 3 Scanner cover/output tray 1 USB port 1 (for connecting flatbed dock to computer) 2 USB port 2 (for connecting flatbed dock to document scanner) 3 Power inlet Parent topic: Using the Optional Flatbed Scanner Dock - Windows Scanning from the Flatbed Scanner Dock See these sections to scan when using the optional flatbed scanner dock.
Caution: Make sure the scanner is placed on a flat surface. Do not place heavy objects on the scanner glass and do not press on the glass with too much force, or it may damage the scanner. Do not leave photos on the scanner glass for an extended period, or they may stick to the glass. 1. Close the document scanner's output tray.
2. Open the flatbed scanner cover.
3. Place your original facedown on the scanner glass with the top edge facing as shown. Slide the original to the edges of the indicated corner.
Note: Place your original 0.1 inch (2.5 mm) from the top and side edges of the scanner glass as shown in order to avoid cropping. If you are scanning multiple photos at once, place them at least 0.8 inch (20 mm) apart from each other. 4. Close the flatbed scanner cover gently to keep your original in place. If you are scanning a book or other thick document, hold the scanner cover down as you scan. 5. Start Epson Scan 2. 6. Select Scanner Glass as the Document Source setting. 7.
• Extend the output tray a little longer than the length of the original and move the stopper forward or backward as necessary.
For originals between 8.2 inches and 11.7 inches (210 mm to 297 mm) long: • Open and extend the document scanner's input tray, open the flatbed scanner's stopper, and slide the stopper forward or backward so that it is a little longer than the length of the original. (Do not open the output tray on the document scanner.
For originals that are 14 inches (356 mm) or longer: • Open the document scanner's input tray. Leave the output tray closed, and close the flatbed and document scanner's stoppers. Parent topic: Scanning from the Flatbed Scanner Dock Related tasks Scanning from the Docked Flatbed Scanner Scanning in Epson Scan 2 Cleaning the Flatbed Scanner Dock To keep your product working at its best, you should clean it several times a year.
1. Turn off the document scanner using the power button. Note: There is no power button on the flatbed scanner. 2. Unplug the AC power cord and disconnect the USB cable that connects the flatbed scanner dock to the computer. 3. Clean the outer case with a cloth dampened with mild detergent and water. 4. If the scanner glass is dirty, clean it with a soft dry cloth.
Transporting the Flatbed Scanner Dock If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. Note: If you are transporting only the flatbed scanner dock (without the document scanner), follow the installation instructions that came with the flatbed scanner dock in reverse to remove the flatbed scanner and dock from the document scanner. 1. Turn off the document scanner using the power button.
3. Lift the entire scanner unit as shown, making sure to keep it level during transport. 4. Place the scanner unit in its original packing materials if possible, or use equivalent materials with cushioning around the scanner. Caution: Avoid turning the scanner upside down when transporting it or you may damage the scanner.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit to remove stains. Use a small amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid.
5. Use a cotton swab to wipe off any dust or dirt on the sensors. Caution: Do not use liquid or glass cleaner on the cotton swab. 6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
7. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 8. Plug in the AC adapter and press the power button to turn on the scanner. 9. Hold down the start button for at least two seconds while opening the scanner cover. The rollers on the bottom move momentarily, and then the scanner enters cleaning mode.
moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. 10. Close the scanner cover. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced. When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1.
• Windows (other versions): Click Scan 2 > Epson Scan 2 Utility. or Start > All Programs or Programs > EPSON > Epson • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4. If the number of scans in the Number of Scans field exceeds the number for Life Cycle of the rollers, it is time to replace the rollers. 5. Close the Epson Scan 2 Utility.
1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4. Pull down on the cover open lever and open the scanner cover.
5. Press down on the pickup roller cover latch and pull up the cover to remove it.
6. Pull down the tab on the pickup rollers and slide the rollers to the right to remove them. 7. To install the new pickup rollers, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the rollers.
8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
11. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place. 12. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 13. Close the scanner cover. 14. Plug in the AC adapter and turn on the scanner. 15.
2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select All Apps. Select EPSON, then select Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click Scan 2 > Epson Scan 2 Utility. or Start > All Programs or Programs > EPSON > Epson • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4. Click Reset.
Related tasks Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Close the input tray and the output tray. Note: Make sure the output tray is securely closed. 4.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
Light status Condition/solution ! error light is flashing slowly A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. ! error light is on The scanner cover is open. Make sure the scanner cover is closed and there is no jammed paper inside. Any of the following lights are A fatal error has occurred.
Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.
Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • Make sure the scanner is turned on. • Make sure the connection between the scanner and your computer is secure.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions and install one version. • If you are using the scanner with the optional Network Interface Unit, make sure the network cable is securely connected. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.
Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover.
4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.
6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Close the output tray and let the originals fall freely onto the surface below the scanner.
Spots or Lines Appear in All Scanned Images Scanned Image is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2.
Characters are not Recognized During Conversion to Editable Text (OCR) If characters in your scanned images are not recognized during OCR conversion, try these solutions: • Make sure your original is placed straight. • Use an original with clear text. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the correct Image Type setting. • Select or adjust the Text Enhancement setting. • Adjust the Threshold setting. • Set the scanning resolution between 200 and 600 dpi.
Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images, clean the rollers and glass scanning surfaces inside your scanner using a genuine Epson cleaning kit or a soft, moist cloth.
2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Check these solutions if you have problems scanning with the optional flatbed scanner dock.
• Make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. Parent topic: Solving Flatbed Scanner Dock Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your scanner software as described here. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.
Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• OS X 10.7.x • OS X 10.6.8 Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. Parent topic: Technical Specifications General Specifications Scanner type Sheet feed, one pass duplex, color Photoelectric device CIS Effective pixels 5100 × 9300 pixels at 600 dpi 2500 × 64,500 pixels at 300 dpi Document size Maximum: 8.5 × 240 inches (215.9 × 6096 mm) Minimum: 2 × 2 inches (50.8 × 50.
Output resolution DS-530: 75 to 1200 dpi in 1 dpi increments 75 to 300 dpi if length of original is 15.5 in (393.8 mm) to 215 in (5461.0 mm) 75 to 200 dpi if length of original is 215 in (5461.1 mm) to 240 in (6096.0 mm) DS-770: 50 to 1200 dpi in 1 dpi increments 50 to 300 dpi if length of original is 15.5 in (393.8 mm) to 215 in (5461.0 mm) 50 to 200 dpi if length of original is 215 in (5461.1 mm) to 240 in (6096.
Width 11.7 inches (296 mm) Depth 6.7 inches (169 mm) Weight 8.2 lb (3.7 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.
Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.
Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter (A471H) United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. AC Adapter • Do not place or store the AC adapter outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity.
scanner or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.) • Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners. • If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet.
Restriction on disassembling and decompiling You may not disassemble, decompile or otherwise attempt to derive the source code of any software included with this product. Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way, Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above.
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence, or in Orange County, California, at your option. a) Initiation of Arbitration Proceeding.
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section 1.
without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product.
