Operation Manual

The mouse cursor is not displayed on the computer screen.

Check Remedy

Is EPSON Virtual Display installed?

For Windows

The mouse cursor was moved onto the virtual display

. When the virtual display checkbox is cleared on the

Add-Remove EPSON Virtual Display screen, the mouse pointer returns to the screen display area.

When connecting with EasyMP Network Projection the image is not displayed or the image is slow to appear.

Check Remedy

Did you try to play back movies with Media Player or try to

operate the screen saver preview?

Depending on the computer, the movie playback screen in Media Player may not be displayed, and the screen

saver preview may not be displayed normally.

Have you enabled DHCP? When DHCP is set to On in Advanced Connection Mode or Wired LAN connection, if an available DHCP server

is not found, it takes time to enter LAN standby status.

When a connection is made using EasyMP Network Projection, a PowerPoint Slide Show cannot be started.

Check Remedy

Was EasyMP Network Projection started while PowerPoint was

running?

For Windows

When connecting with EasyMP Network Projection, make sure you close PowerPoint first. Slide Show might not

run if connecting while PowerPoint is running.

When a connection has been made using EasyMP Network Projection, the screen will not be refreshed when using an Office application.

Check Remedy

Is the mouse moved continuously? When you stop moving the mouse cursor, the screen is updated. If the screen does not update quickly, stop

moving the mouse cursor.

Troubleshooting