User's Guide NPD5540-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Restoring the Network Settings from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Copyright Trademarks Loading Paper Paper Handling Precautions. . . . . . . . . . . . . . . . . . 29 Available Paper and Capacities. . . . . . . . . . . . . . . . 30 List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 30 Loading Paper in the Rear Paper Feed. . . . . . . . . . . 31 About This Manual Introduction to the Manuals. . . . . . . . . . . . .
User's Guide Contents Installing Epson iPrint. . . . . . . . . . . . . . . . . . . . 62 Scanning Using Epson iPrint. . . . . . . . . . . . . . . 62 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 80 Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . 80 Guide to Mac OS X Printer Driver. . . . . . . . . . . 81 Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . . 99 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . 99 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .100 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 101 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 101 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.
User's Guide Printer Basics A Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. B Ink tank unit Contains the ink tanks. C Ink reservoir tanks (Ink tanks) Supplies ink to the print head. D Print head (under this section) Fires ink. A Document cover Blocks external light while scanning. B Scanner glass Place the originals.
User's Guide Printer Basics A AC inlet Connects the power cord. B USB port Connects a USB cable. Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below.
User's Guide Printer Basics A The left and right lights indicate the network status. ❏ Green light - left: Turns on while the printer is connected to a wireless (Wi-Fi) network, or flashes while communicating. ❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network connection occurs. The lights flash alternately or simultaneously while initializing or making network settings. B Turns the printer on or off.
User's Guide Printer Basics Related Information & “Checking the Error Indicators on the Printer” on page 88 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20 & “Restoring the Network Settings from the Control Panel” on page 28 16
User's Guide Network Settings Network Settings Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type. Follow the on-screen instructions. The necessary software is installed.
User's Guide Network Settings Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
User's Guide Network Settings 2. Press button on the printer's control panel until the green light on the left and the orange light on the right alternately blink (approximately 3 seconds). The connection setting will start. Green light on the left and orange light on the right will simultaneously turn on when the connection is established. Orange light on the right will be automatically turned off within 5 minutes.
User's Guide Network Settings 3. While holding down the button, press the button until green light on the left and orange light on the right flash simultaneously (approximately 3 seconds). 4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the network status sheet into the access point within two minutes. Green light on the left and orange light on the right will simultaneously turn on when the connection is established.
User's Guide Network Settings Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Press the button. The network connection report is printed. Related Information & “Messages and Solutions on the Network Connection Report” on page 22 Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions.
User's Guide Network Settings a. Error code b. Messages on the Network Environment a. Error code Code Solution E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices. ❏ Make sure that the hub or other network devices are turned on. E-2 ❏ Make sure that the access point is turned on. E-3 ❏ Check that the computer or other devices are connected correctly to the access point. E-7 ❏ Place the printer close to the access point.
User's Guide Network Settings Code Solution E-9 Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following. ❏ Other devices on the network are turned on.
User's Guide Network Settings Code Solution E-13 Check the following. ❏ Network devices such as an access point, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other devices.) If it still does not work after checking the above, try the following.
User's Guide Network Settings 2. Hold down the button on the printer's control panel for at least 10 seconds. The network status sheet is printed. Note: If you release the button within 10 seconds, a network connection report is printed. Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.
User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.
User's Guide Network Settings Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Turn the printer off. 2. button, press the While holding down the on the right flash alternately. button until the green light on the left and the orange light Restoration is complete when green light on the left and the orange light on the right are off.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2-Sided Printing Epson Bright White Ink Jet Paper A4 80*1 ✓ Epson Premium Glossy Photo Paper*2 A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.
User's Guide Loading Paper Media Name Media Type*1 Epson Bright White Ink Jet Paper*2 plain papers Epson Premium Glossy Photo Paper*2 Epson Premium Glossy Epson Matte Paper-Heavyweight*2 Epson Matte Epson Photo Quality Ink Jet Paper*2 Epson Matte Plain paper*2 plain papers Envelope Envelope *1 For smart devices, these media types can be selected when printing using Epson iPrint. *2 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver.
User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom.
User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the edges of the scanner glass is not scanned. 4. Close the cover gently. 5. Remove the originals after scanning.
User's Guide Placing Originals Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other. The photos should be larger than 15×15 mm.
User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6.
User's Guide Printing ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print.
User's Guide Printing ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 30 & “Loading Paper in the Rear Paper Feed” on page 31 & “Guide to Mac OS X Printer Driver” on page 81 & “List of Paper Types” on page 30 Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages.
User's Guide Printing 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Available Paper and Capacities” on page 30 & “Loading Paper in the Rear Paper Feed” on page 31 & “Printing Basics - Windows” on page 36 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 31 & “Printing Basics - Windows” on page 36 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4.
User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
User's Guide Printing 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 78 & “Mac OS X Printer Driver” on page 80 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing Canceling Printing - Printer Button Press the y button to cancel the print job in progress. Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 78 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job.
User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original. 1. Load A4-size paper in the printer. 2. Place the originals. 3. Press the or button.
User's Guide Scanning Scanning Scanning from the Control Panel You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable. c Important: Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Press the button and the button simultaneously. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager.
User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
User's Guide Scanning 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Refilling Ink Refilling Ink Checking the Ink Levels To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. c Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer. Consider refilling. Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles.
User's Guide Refilling Ink Related Information & “Technical Support Web Site” on page 120 Ink Bottle Handling Precautions Read the following instructions before refilling ink. Handling precautions ❏ Use ink bottles with the correct part code for this printer. ❏ This printer requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off.
User's Guide Refilling Ink 1. Open the ink tank unit cover, and then remove the cap of the ink tank. After removing the cap, place it on the protruding portion on the ink tank as shown in 3 in the illustration below. c Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 2. Snap off the top of the cap or remove the cap cover.
User's Guide Refilling Ink Note: ❏ Design of ink bottles varies depending on the production date and the location of purchase. ❏ Do not dispose of the top of the cap or the cap cover. If any ink remains in the ink bottle after refilling the tank, use the top of the cap or cap cover to seal the ink bottle cap. 3. Remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap. c Important: Close the ink bottle cap tightly; otherwise ink may leak. 4.
User's Guide Refilling Ink Note: If any ink remains in the ink bottle after refilling the ink tank to the upper line, install the top of the cap or cap cover securely and store the ink bottle upright for later use. 5. Close the cap onto the ink tank securely. 6. Close the ink tank unit cover.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 5. Hold the y button down for three seconds until the power light starts flashing. Print head cleaning starts. 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Rear Paper Feed” on page 31 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2.
User's Guide Maintaining the Printer c Important: ❏ This feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink tanks. If there is not enough ink, refill the ink tanks. ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.
User's Guide Maintaining the Printer 4. Follow the on-screen instructions. Related Information & “Loading Paper in the Rear Paper Feed” on page 31 & “Windows Printer Driver” on page 78 Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Print Head Alignment. 5. Follow the on-screen instructions.
User's Guide Maintaining the Printer c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard.
User's Guide Maintaining the Printer Checking the Total Number of Pages Fed Through the Printer Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information & “Windows Printer Driver” on page 78 Checking the Total Number of Pages Fed Through the Printer - Mac OS X 1. Select System Preferences from the then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Printer and Option Information.
User's Guide Maintaining the Printer 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Printer Settings. 4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Apply.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Press the 2. button to print the network connection report, and then check the printer's IP address. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ Examples: IPv4: http://192.168.100.
User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.
User's Guide Network Service and Software Information Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help. Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details. Starting the utility Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again. See the following to add a printer. http://epson.
User's Guide Network Service and Software Information ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason. Epson Scan 2 (Scanner Driver) Epson Scan 2 is an application for controlling scanning.
User's Guide Network Service and Software Information Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager. Related Information & “Scanning from the Control Panel” on page 56 & “Installing Applications” on page 87 Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame.
User's Guide Network Service and Software Information EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏ Windows 10 Click the start button, and then select All apps > Epson Software > EPSON Software Updater. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista Select Uninstall a program in Programs. ❏ Windows XP Click Add or Remove Programs. 5. Select the application you want to uninstall. 6. Uninstall the applications: ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista Click Uninstall/Change or Uninstall. ❏ Windows XP Click Change/Remove or Remove.
User's Guide Network Service and Software Information Installing Applications Connect your computer to the network and install the latest version of applications from the website. Note: ❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. ❏ When reinstalling an application, you need to uninstall it first. 1. Quit all running applications. 2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking the Error Indicators on the Printer When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen. : On : Flashing slowly : Flashing fast Light Situation Solutions No paper is loaded or more than one sheet has been fed at a time. Load paper and press the or button. A paper jam has occurred. Remove the paper and press the button.
User's Guide Solving Problems Light Situation Solutions The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. * In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User's Guide Solving Problems Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Related Information & “Checking the Error Indicators on the Printer” on page 88 Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. c Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. No Paper Feeds Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).
User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer. ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point.
User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication between the connected devices. If you cannot communicate between printer and computer or smart device even if they are connected to the same network, disable the privacy separator on the access point. See the manual provided with the access point for details.
User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏ Turn off the devices you want to connect to the network.
User's Guide Solving Problems & “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 94 Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is possible, the setup is complete.
User's Guide Solving Problems Related Information & “Checking and Cleaning the Print Head” on page 69 Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head from a computer. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Windows Clear High Speed on the printer driver’s More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
User's Guide Solving Problems Related Information & “Adjusting the Print Color” on page 50 Colors Differ from What You See on the Display ❏ Display devices such as computer screens have their own display properties. If the display is unbalanced, the image are not displayed with proper brightness and colors. Adjust the properties of the device. ❏ Light shining into the display has an effect on how the image is seen on the display.
User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline.
User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 85 & “Installing Applications” on page 87 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed.
User's Guide Solving Problems ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2. Check whether or not the printer is recognized when using Windows In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)".
User's Guide Solving Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur.
User's Guide Solving Problems ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems Related Information & “Scanning Photos or Pictures (Photo Mode)” on page 58 Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight. ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install Epson Scan 2. Related Information & “Uninstalling Applications” on page 85 & “Installing Applications” on page 87 Other Scanning Problems Scanning Is Too Slow Lower the resolution.
User's Guide Solving Problems ❏ Windows printer driver Enable Quiet Mode on the Main tab in the printer driver. ❏ Mac OS X printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 40.0 mm (1.57 in.) D 32.0 mm (1.26 in.
User's Guide Appendix Photoelectric Device CIS Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Functions Panel Operation Network Printing Network Scanning Supported Remarks Wi-Fi Setup Wizard - - Push Button Setup (WPS) ✓ - PIN Code Setup ✓ - Wi-Fi Auto Connect ✓ - Epson iPrint Connection - - Wi-Fi Direct Setup - - General Network Setup - - Network Connection Check ✓ - Network Status - - Network Status Sheet Printing ✓ - Disable Wi-Fi - - Restore the Factory Default Settings ✓ - File Sharing Setup - - Wi-Fi Setup EpsonNet Print (Wind
User's Guide Appendix Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.8 dBm (EIRP) Coordination Modes Infrastructure Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*2 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Complies with WPA2 standards with support for WPA/WPA2 Personal.
User's Guide Appendix Power Consumption (with USB Connection) Standalone copying: Approx. 11.0 W (ISO/IEC24712) Ready mode: Approx. 3.6 W Sleep mode: Approx. 1.4 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. Environmental Specifications Operation Use the printer within the range shown in the following graph.
User's Guide Appendix Note: ❏ Mac OS X may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS X is not supported. Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module.
User's Guide Appendix Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
User's Guide Appendix 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7. Close the scanner unit. 8. Prepare to pack the printer as shown below.
User's Guide Appendix 9. Make sure to install the cap onto the ink tank securely. 10. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.) ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Note: Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost.
User's Guide Appendix Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
