User's Guide NPD5453-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Making Wi-Fi Direct (Simple AP) Settings. . . . . .22 Making Advanced Network Settings. . . . . . . . . . 23 Checking the Network Connection Status. . . . . . . . 25 Checking the Network Status Using Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Printing a Network Connection Report. . . . . . . . 25 Printing a Network Status Sheet. . . . . . . . . . . . . 29 Replacing or Adding New Access Points. . . . . . . . .
User's Guide Contents Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Saving Power - Control Panel. . . . . . . . . . . . . . . 85 Copying Menu Options for Copy Mode. . . . . . . . . . . . . . . . 63 Menu Options for Setup Mode Scanning Menu Options for Maintenance. . . . . . . . . . . . . . . 86 Menu Options for Paper Setup. . . . . . . . . . . . . . . . 86 Menu Options for Print Status Sheet. . . . . . . . . . . . 87 Menu Options for Printer Settings. . . . . . . . . . . . .
User's Guide Contents Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image. . . . . . . . . . .121 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 122 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 122 The Printout Problem Could Not be Cleared. . . 122 Other Printing Problems. . . . . . . . . . . . . . . . . . . 122 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 134 Supported Third Party Services. . . . . . . . . . . . . 134 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Electrical Specifications. . . . . . . . . . . . . . . . . . 134 Environmental Specifications. . . . . . . . . . . . . . 135 System Requirements. . . . . . . . . . . . . . . . . . . . 135 Regulatory Information. . . . . . . . . . . . . . . . . . . . 136 Standards and Approvals. . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
User's Guide Printer Basics Printer Basics Part Names and Functions A Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. B Paper cassette Loads paper. A Print head (under this section) Fires ink. B Output tray Holds the ejected paper. C Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. D Paper cassette Loads paper.
User's Guide Printer Basics A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer. A Ink tank unit Contains the ink tanks. B Ink reservoir tank (Ink tank) Supplies ink to the print head.
User's Guide Printer Basics A Rear cover Remove when removing jammed paper. B LAN port Connects a LAN cable. C USB port Connects a USB cable. D AC inlet Connects the power cord. Control Panel Buttons and Lights A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the home screen. C Stops the current operation. D - E l, u, r, d, OK Displays menus and messages. Press l, u, r, and d to select menus.
User's Guide Printer Basics F Returns to the previous screen. G 0-9 Enters numbers, characters, and symbols. , H Starts printing, copying and scanning in black and white. I Starts printing, copying and scanning in color. Icons Displayed on the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected.
User's Guide Network Settings Network Settings Network Connection Types Ethernet Connection Connect the printer to a hub with an Ethernet cable. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Note: Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode. The printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected. Connecting to a Computer We recommend using the installer to connect the printer to a computer.
User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type. Follow the on-screen instructions. The necessary software is installed.
User's Guide Network Settings Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
User's Guide Network Settings 4. Enter the password, and then press the OK button. Note: ❏ The password is case-sensitive. ❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label. The password may also be called a "Key", a "Passphrase", and so on.
User's Guide Network Settings If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details. 4. Press the OK button on the printer's control panel. 5. Press the OK button. The screen automatically closes after a specific length of time if you do not press the OK button. Note: If connection fails, restart the access point, move it closer to the printer, and then try again.
User's Guide Network Settings c Important: When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and communication is established between them. Since the computer or smart device is automatically connected to other connectable Wi-Fi networks if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on.
User's Guide Network Settings ❏ Printer Name Enter the printer name by using keypad on the printer's control panel. You can enter the following characters. ❏ Character limits: 2 to 15 (you must enter at least 2 characters) ❏ Usable characters: A to Z, a to z, 0 to 9, -. ❏ Characters you cannot use at the top: 0 to 9.
User's Guide Network Settings Checking the Network Connection Status Checking the Network Status Using Network Icon You can check the network connection status using the network icon on the printer's home screen. The icon changes depending on the connection type and strength of the radio wave. Related Information & “Icons Displayed on the LCD Screen” on page 16 Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment a. Error code Code Solution E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices. ❏ Make sure that the hub or other network devices are turned on.
User's Guide Network Settings Code Solution E-2 ❏ Make sure that the access point is turned on. E-3 ❏ Check that the computer or other devices are connected correctly to the access point. E-7 ❏ Place the printer close to the access point. Remove any obstacles between them. ❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on the network connection report.
User's Guide Network Settings Code Solution E-10 Check the following. ❏ Other devices on the network are turned on. ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's Obtain IP Address to Manual. Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on the network connection report. When DHCP is enabled, change the printer's Obtain IP Address to Auto.
User's Guide Network Settings b. Messages on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several access points. Check the settings on the access points, and change the SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
User's Guide Network Settings ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions. ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.
User's Guide Network Settings ❏ Mac OS X Select how you want to connect the printer to your computer. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select the Wi-Fi Setup on the home screen. 2. Select Disable Wi-Fi. 3. Check the message, and then select Yes.
User's Guide Network Settings Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Select Setup on the home screen. 2. Select Restore Default Settings > Network Settings. 3. Check the message, and then select Yes.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Printing Epson Bright White Ink Jet Paper A4 120 Auto, Manual*1 Epson Premium Glossy Photo Paper*2 A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.
User's Guide Loading Paper List of Paper Types To obtain optimum printing results, select the paper type that suits the paper. Media Name * Media Type Control Panel Printer Driver, Smart Device* Epson Bright White Ink Jet Paper plain papers plain papers Epson Premium Glossy Photo Paper Prem.
User's Guide Loading Paper Note: When using paper larger than A4 size, extend the paper cassette. 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide. c Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the paper cassette. ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom. Adjust the print position of your file to avoid printing over the holes. 5. Slide the side edge guides to the edges of the paper. 6.
User's Guide Loading Paper 8. Slide out the output tray.
User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the edges of the scanner glass is not scanned. 4. Close the cover gently.
User's Guide Placing Originals on the Scanner Glass 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5.
User's Guide Printing ❏ Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may be slower. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid. ❏ When printing on envelopes, select Landscape as the Orientation setting. 7.
User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application.
User's Guide Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 6. Make the following settings. ❏ Media Type: Select the type of paper you loaded.
User's Guide Printing Printing on 2-Sides You can use either of the following methods to print on both sides of the paper. ❏ Automatic 2-sided printing ❏ Manual 2-sided printing (for Windows only) When the printer has finished printing the first side, flip the paper over to print on the other side. You can also print a booklet that can be created by folding the printout.
User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab. ❏ For manual 2-sided printing, the Print Density Adjustment setting is not available. 7.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6.
User's Guide Printing 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Paper Cassette” on page 35 & “Printing Basics - Mac OS X” on page 42 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab.
User's Guide Printing Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7. Select the paper size you loaded in the printer as the Destination Paper Size setting. 8. Set the other items as necessary. 9. Click Print.
User's Guide Printing 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6. Note: ❏ If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu. ❏ To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 35 & “Printing Basics - Windows” on page 41 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 95 & “Mac OS X Printer Driver” on page 97 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing an Anti-Copy Pattern (for Windows Only) You can print documents with invisible letters such as "Copy".
User's Guide Printing Related Information & “Available Paper and Capacities” on page 34 & “Loading Paper in the Paper Cassette” on page 35 & “Epson Easy Photo Print” on page 99 & “Installing Applications” on page 102 Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
User's Guide Printing 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 95 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete.
User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Press the u and d buttons to enter the number of copies. 5. Press the OK button. 6. Select Layout, and then select the appropriate layout. 7. Press the d button, and then make other settings as necessary. 8. Press the x button.
User's Guide Copying ❏ Custom Size Specifies the magnification used to enlarge or reduce the original within a range of 25 to 400%. ❏ Actual Size Copies at 100 % magnification. ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to the Cloud You can send scanned images to could services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Make sure that you have made settings using Epson Connect. 2. Place the originals. 3. Enter Scan from the home screen. 4. Select Cloud. 5.
User's Guide Scanning Scanning to a Computer c Important: Make sure you have installed the Epson Scan 2 and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen. 3. Select Computer. 4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager.
User's Guide Scanning Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port. ❏ The printer and the computer are connected to the network. ❏ The printer driver is installed on the computer. 1. Turn the printer on. 2. Click start, and then click Network on the computer. 3. Right-click the printer, and then click Install.
User's Guide Scanning 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
User's Guide Scanning Note: The items may not be available depending on other settings you made. 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.
User's Guide Scanning A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution. F Displays scanned images. G Starts scanning.
User's Guide Refilling Ink Refilling Ink Checking the Ink Levels To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. You can check the approximate ink levels from the computer. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Refilling Ink Note: ❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on Epson's ink bottle yields. http://www.epson.eu/pageyield Related Information & “Technical Support Web Site” on page 140 Ink Bottle Handling Precautions Read the following instructions before refilling ink. Handling precautions ❏ Use ink bottles with the correct part code for this printer.
User's Guide Refilling Ink ❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black. ❏ The ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink.
User's Guide Refilling Ink 5. Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap. c Important: Close the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. 6. Refill the ink tank with the correct colored ink up to the upper line on the ink tank.
User's Guide Refilling Ink Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the top of the cap securely and store the ink bottle upright for later use. 7. Close the cap onto the ink tank securely. 8. Close the ink tank unit cover. 9. Press the OK button. 10. Follow the instructions on the LCD screen to reset the ink levels. Note: You can reset the ink levels even if you did not fill the ink to the upper line.
User's Guide Refilling Ink & “Ink Bottle Handling Precautions” on page 74 78
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 35 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer c Important: ❏ This feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink tanks. If there is not enough ink, refill the ink tanks. ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.
User's Guide Maintaining the Printer 4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5. Follow the on-screen instructions to align the print head.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 35 & “Windows Printer Driver” on page 95 Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Print Head Alignment. 5. Follow the on-screen instructions.
User's Guide Maintaining the Printer c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 35 Checking the Total Number of Pages Fed Through the Printer Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information & “Windows Printer Driver” on page 95 Checking the Total Number of Pages Fed Through the Printer - Mac OS X 1. Select System Preferences from the then select the printer.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Maintenance Select the menus on the control panel as described below. Setup > Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged. Print Head Cleaning Cleans clogged nozzles in the print head.
User's Guide Menu Options for Setup Mode Menu Options for Print Status Sheet Select the menus on the control panel as described below. Setup > Print Status Sheet Configuration Status Sheet Prints an information sheet showing the current printer status and settings. Usage History Sheet Prints an information sheet showing the usage history of the printer. Menu Options for Printer Settings Select the menus on the control panel as described below.
User's Guide Menu Options for Setup Mode Power Off Timer You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. LCD Contrast Adjust the brightness of the LCD screen. Date/Time Settings ❏ Date/Time Enter the current date and time. ❏ Daylight Saving Time Select the summer time setting that applies to your area.
User's Guide Menu Options for Setup Mode In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the printer to a wireless (Wi-Fi) network. ❏ Wi-Fi Auto Connect Connects the printer to a wireless (Wi-Fi) network using a computer that is connected to the access point. Insert the software disc supplied with the printer into the computer, and then follow the onscreen instructions. When you are prompted to operate the printer, run this menu.
User's Guide Menu Options for Setup Mode Related Information & “Epson Connect Service” on page 93 Menu Options for Google Cloud Print Services Select the menus on the control panel as described below. Setup > Google Cloud Print Services Status Check whether or not the printer is registered and connected to the Google Cloud Print services. Suspend/Resume Select whether to suspend or resume the Google Cloud Print services. Restore Default Settings Unregister the Google Cloud Print services.
User's Guide Menu Options for Setup Mode Select the drying time when performing 2-sided printing. Skip Blank Page Skips blank pages in the print data automatically. Menu Options for Eco Mode Select the menus on the control panel as described below. Setup > Eco Mode Applies the settings for energy and resource saving. Enabling this feature allows you to make the following settings. When Eco Mode is disabled, the settings made in Common Settings are applied.
User's Guide Menu Options for Setup Mode Resets all settings to the default.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Select Setup > Network Settings > Network Status > Wired LAN/Wi-Fi Status or Wi-Fi Status from the home screen, and then check the printer's IP address. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Restricting Settings for the Windows Printer Driver You can lock some settings of the printer driver so that other users cannot change them. Note: Log on to your computer as an administrator. 1. Open the Optional Settings tab in printer properties.
User's Guide Network Service and Software Information Related Information & “Windows Printer Driver” on page 95 Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
User's Guide Network Service and Software Information Note: You can also start Epson Scan 2 from a TWAIN-compliant scanning application. Starting on Windows Note: For Windows Server operating systems, you need to install the Desktop Experience feature. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details. Note: ❏ Windows Server operating systems are not supported. ❏ To use this application, the printer driver needs to be installed.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
User's Guide Network Service and Software Information Right-click the start button or press and hold it, and then select Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.
User's Guide Network Service and Software Information 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater, and update the applications or the firmware. c Important: Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error XXXXXX Remove any paper or protective material in the printer. If the error message is still displayed after turning the power off and on again, contact Epson support. Turn the power off and on again.
User's Guide Solving Problems Related Information & “Contacting Epson Support” on page 140 & “Connecting to a Computer” on page 18 & “Installing Applications” on page 102 & “Updating Applications and Firmware” on page 102 & “Web Config” on page 93 Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar.
User's Guide Solving Problems Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
User's Guide Solving Problems c Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from the Paper Cassette 1. Close the output tray.
User's Guide Solving Problems 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer.
User's Guide Solving Problems Removing Jammed Paper from the Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover.
User's Guide Solving Problems 4. Open the cover of the rear cover. 5. Remove the jammed paper. 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer.
User's Guide Solving Problems ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
User's Guide Solving Problems Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer ❏ Install the printer driver.
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer. ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 115 & “Checking the SSID for the Computer” on page 115 Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report, network status sheet, or on Web Config. Checking the SSID for the Computer Windows Select Control Panel > Network and Internet > Network and Sharing Center. Mac OS X Click the Wi-Fi icon at the top of the computer screen.
User's Guide Solving Problems ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again. ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
User's Guide Solving Problems Related Information & “Connecting to a Smart Device” on page 20 & “Web Config” on page 93 Printout Problems Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide Solving Problems ❏ When printing on plain paper, print using a higher quality setting. Related Information & “List of Paper Types” on page 35 & “Aligning the Print Head - Control Panel” on page 81 Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature.
User's Guide Solving Problems ❏ Do not print on paper that is damp, damaged, or too old. ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ Print using a higher quality setting. ❏ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal. ❏ Do not stack the paper immediately after printing.
User's Guide Solving Problems ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
User's Guide Solving Problems ❏ Select the appropriate Document Size in the copy settings. ❏ Select the appropriate paper size setting. ❏ Adjust the margin setting in the application so that it falls within the printable area.
User's Guide Solving Problems Related Information & “Cleaning the Paper Path for Ink Smears” on page 83 & “Cleaning the Scanner Glass” on page 83 & “Menu Options for Copy Mode” on page 63 Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle.
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting.
User's Guide Solving Problems ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install Epson Scan 2. See the following to access Scanner and Camera.
User's Guide Solving Problems Related Information & “Cleaning the Scanner Glass” on page 83 The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information & “Scanning Using Epson Scan 2” on page 68 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image.
User's Guide Solving Problems ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again. Related Information & “Scanning Using Epson Scan 2” on page 68 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
User's Guide Solving Problems Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
User's Guide Solving Problems A Message Prompting You to Reset the Ink Levels is Displayed Refill all or the specified ink tanks, select the color that you refilled on the LCD screen, and then press the x button to reset the ink levels. Depending on the usage conditions, the message may be displayed when there is still ink in the tank. If the message is displayed even when more than half of the ink remains in the ink tanks, the printer may be malfunctioning. Contact Epson support.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 47.0 mm (1.85 in.) D 45.0 mm (1.77 in.
User's Guide Appendix Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.
User's Guide Appendix Functions Panel Operation Network Printing Supported Remarks Wi-Fi Setup Wizard ✓ - Push Button Setup (WPS) ✓ - PIN Code Setup ✓ - Wi-Fi Auto Connect ✓ - Wi-Fi Direct Setup ✓ - General Network Setup ✓ - Network Connection Check ✓ - Network Status ✓ - Network Status Sheet Printing ✓ - Disable Wi-Fi ✓ - Restore the Factory Default Settings ✓ - File Sharing Setup - - Wi-Fi Setup EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 ✓ - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ Mac OS X v10.9 or later - - ADF (AutoReversing) Fax Supported Send a fax IPv4 - - Receive a fax IPv4 - - AirPrint (Faxout) IPv4, IPv6 - Mac OS X v10.8 or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.
User's Guide Appendix Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan Mac OS X v10.9.x or later Google Cloud Print Dimensions Dimensions Storage ❏ Width: 515 mm (20.3 in.) ❏ Depth: 360 mm (14.2 in.) ❏ Height: 205 mm (8.1 in.) Printing ❏ Width: 515 mm (20.3 in.) ❏ Depth: 559 mm (22 in.) ❏ Height: 205 mm (8.1 in.) Weight* * Approx. 6.6 kg (14.6 lb) Without the ink and the power cord.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Standards and Approvals for Australian Model EMC AS/NZS CISPR22 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C532B Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
User's Guide Appendix 7. Close the scanner unit. 8. Prepare to pack the printer as shown below. 9. Make sure to install the cap onto the ink tank securely. 10. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
User's Guide Appendix Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
User's Guide Appendix Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product.
User's Guide Appendix Email: support@eth.epson.co.th Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline Phone(Ho Chi Minh City): 84-8-823-9239 Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
User's Guide Appendix Province Company Name Address Phone E-mail NORTH SUMATERA ESC Medan WEST JAWA ESC Bandung DI YOGYAKARTA ESC Yogyakarta EAST JAWA ESC Surabaya SOUTH SULAWESI ESC Makassar WEST KALIMANTAN ESC Pontianak PEKANBARU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN ESS JAKARTA KEIAI ESS SURABAYA ESS SERPONG CENTRAL JAWA ESS SEMARANG EAST KALIMANTAN ESC SAMARINDA SOUTH SUMATERA ESC PALEMBANG Kompleks Graha Niaga, Jl. Bambu II No.
User's Guide Appendix Province Company Name Address Phone E-mail EAST JAVA ESC JEMBER Jl. Panglima Besar Sudirman No.1 D JEMBER - JAWA TIMUR (Depan Balai Penelitian dan Pengolahan Kakao) (+62331) 486468,488373 jmr-admin@epson-indonesia.co.id jmr-technical@epsonindonesia.co.id NORTH SULAWESI ESC MANADO Tekno @Megamall, Megamall LG TK-21 Jl. Piere Tendean Kawasan Megamas Boulevard Manado 95111 (+62431)7210033 MND-ADMIN@EPSONINDONESIA.CO.
User's Guide Appendix ❏ Service (CDMA & Mobile Users) Toll-free number: 186030001600 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.
