User Manual

Table Of Contents
9
Checking the Sheet Counter - Windows ...................................................................................... 240
Checking the Sheet Counter - Mac.............................................................................................. 241
Cleaning and Transporting Your Product ............................................................................................. 242
Cleaning Your Product ..................................................................................................................... 242
Cleaning the Paper Rollers .............................................................................................................. 246
Transporting Your Product ............................................................................................................... 248
Solving Problems .................................................................................................................................... 253
Checking for Software Updates........................................................................................................ 253
Product Status Messages ................................................................................................................ 254
Message Appears Prompting You to Reset the Ink Level ................................................................ 255
Running a Product Check ................................................................................................................ 256
Resetting Control Panel Defaults ..................................................................................................... 258
Solving Setup Problems ................................................................................................................... 258
Product Does Not Turn On or Off................................................................................................. 259
Noise After Filling the Ink............................................................................................................. 259
Software Installation Problems .................................................................................................... 259
Solving Network Problems ............................................................................................................... 260
Product Cannot Connect to a Wireless Router or Access Point .................................................. 260
Network Software Cannot Find Product on a Network................................................................. 262
Product Does Not Appear in Mac Printer Window ....................................................................... 263
Wireless Network Connection is Unstable on a Mac ................................................................... 263
Wired Network Connection Becomes Unstable........................................................................... 264
Cannot Print Over a Network....................................................................................................... 264
Cannot Scan Over a Network ...................................................................................................... 266
Solving Copying Problems ............................................................................................................... 267
Product Makes Noise, But Nothing Copies.................................................................................. 267
Product Makes Noise When It Sits for a While............................................................................. 268
Solving Paper Problems................................................................................................................... 268
Paper Feeding Problems............................................................................................................. 268
Paper Jam Problems in the Front of the Product ......................................................................... 269
Paper Jam Problems Inside the Product ..................................................................................... 271
Paper Jam Problems in the Rear Cover ...................................................................................... 272
Paper Jams in the Automatic Document Feeder ......................................................................... 275