User’s Guide NPD4746-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ® ® ® Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
User’s Guide Contents Contents Basic printing. . . . . . . . . . . . . . . . . . . . . . . . . Canceling printing. . . . . . . . . . . . . . . . . . . . . Other Options. . . . . . . . . . . . . . . . . . . . . . . . . . Printing photos the easy way. . . . . . . . . . . . . . Product presets (for Windows only). . . . . . . . . 2-sided printing (for Windows only). . . . . . . . Fit to page printing. . . . . . . . . . . . . . . . . . . . . Pages per sheet printing. . . . . . . . . . . . . . . . . .
User’s Guide Contents Using the Nozzle Check utility for Windows ................................... Using the Nozzle Check utility for Mac OS X ................................... Cleaning the Print Head. . . . . . . . . . . . . . . . . . . Using the Head Cleaning utility for Windows ................................... Using the Head Cleaning utility for Mac OS X ................................... Aligning the Print Head. . . . . . . . . . . . . . . . . . .
User’s Guide Contents Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . . . . 104 Contacting Epson Support. . . . . . . . . . . . . . . . . . 104 Before Contacting Epson. . . . . . . . . . . . . . . . . 104 Help for Users in Europe. . . . . . . . . . . . . . . . . 105 Help for Users in Taiwan. . . . . . . . . . . . . . . . . 105 Help for Users in Singapore. . . . . . . . . . . . . . .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product, installing the software, and using the product without a computer. ❏ User’s Guide (PDF): Provides you with detailed operating, safety, and troubleshooting instructions.
User’s Guide Introduction ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x. Using Epson Connect Service Using Epson Connect, you can easily print directly from your smartphone or tablet. The services available vary by product. For more information about the printing and other services, visit the following URL: https://www.epsonconnect.com/ (Epson Connect portal site) http://www.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
User’s Guide Important Instructions ❏ Do not press too hard on the scanner glass when placing the originals. ❏ During the life of your product it may be necessary to replace the waste ink pad when it has become full. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the product performs.
User’s Guide Important Instructions ❏ Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts Note: The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same. g a b f c d e a. Paper support b. Ink tank unit c. Output tray d. Stopper e. Feeder guard f. Edge guide g.
User’s Guide Getting to Know Your Product a. Document cover b. Scanner glass c. Ink reservoir tanks (Ink tanks) d. Transportation lock e. Ink tubes a b c d a. Scanner unit b. Print head (under this section) c. Control panel d.
User’s Guide Getting to Know Your Product b a. USB connector b. AC inlet a Guide to the Control Panel Buttons Buttons Function P Wi-Fi Turns the product on or off. Establishes a Wi-Fi connection when pressed for 3 seconds. Prints a network status sheet. While pressing this button, turn on the product to return the network settings to their defaults. Starts copying/ scanning in black and white. Starts copying/ scanning in color.
User’s Guide Getting to Know Your Product Lights Lights Function Stays on while the product is connected to a network. Flashes while network settings are being adjusted. P On when the product is on. Flashes when the product is receiving data, printing/copying/scanning, charging ink, or cleaning the print head. b On when the product is out of paper, or when multiple sheets of paper are fed at the same time. Load paper in the rear paper feed correctly and press x r or r x.
User’s Guide Paper Handling Paper Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper Handling Media Type Size Loading capacity (sheets) Plain paper*1 Letter*2 up to 11mm A4*2 up to 11mm B5*2 up to 11mm A5*2 up to 11mm A6*2 up to 11mm Legal 1 User Defined 1 #10 10 DL 10 C6 10 Epson Bright White Ink Jet Paper A4*2 80 Epson Photo Quality Ink Jet Paper A4 80 Epson Matte Paper - Heavyweight A4 20 Epson Premium Glossy Photo Paper A4 20 10 × 15 cm (4 × 6 in.) 20 13 × 18 cm (5 × 7 in.
User’s Guide Paper Handling For this paper Printer driver paper type Envelopes Envelope * These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.
User’s Guide Paper Handling D Fan a stack of paper, then tap it on a flat surface to even the edges. E Load the paper with the printable side up, against the right side of the rear paper feed. The printable side is usually whiter or glossier than the other side. Note: Always load paper into the rear paper feed short edge first, even when you are printing landscape-oriented pictures. F Slide the edge guide against the left edge of the paper, but not too tightly. G Flip the feeder guard back.
User’s Guide Paper Handling Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 17 Loading Envelopes Follow these steps to load envelopes: A Flip the feeder guard forward. B Slide out the paper support and the output tray and then raise the stopper.
User’s Guide Paper Handling D Load envelopes short edge first with the flap facing down and to the left. Then slide the edge guide against the left edge of the envelopes, but not too tightly. E Flip the feeder guard back. Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds the limit for plain paper, press down on the envelopes to flatten them before loading.
User’s Guide Paper Handling Placing Originals A Open the document cover and place your original face-down on the scanner glass. B Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. & “The edges of your original are not scanned” on page 96 & “Multiple documents are scanned into a single file” on page 96 C Close the cover gently.
User’s Guide Printing Printing Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
User’s Guide Printing ❏ Windows XP: Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then select Printer Settings. To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start menu as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button.
User’s Guide Printing Basic Operations Basic printing Note: ❏ The screen shots in this section may vary depending on the model. ❏ Before you print, load paper properly. & “Loading Paper” on page 19 & “Loading Envelopes” on page 21 ❏ Refer to the section below for the printable area. & “Printable area” on page 100 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows A Open the file you want to print.
User’s Guide Printing E Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. F Select the appropriate Paper Type setting. & “Paper type settings from the printer driver” on page 18 Note: Print quality is automatically adjusted for the selected Paper Type. G Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. H Print your file.
User’s Guide Printing B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 25 Note: If the simplified status monitor is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
User’s Guide Printing F Select Print Settings from the pop-up menu. G Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 18 H Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropriate section below. Using the product button Press y to cancel a print job in progress. For Windows Note: You cannot cancel a print job that has been completely sent to the product.
User’s Guide Printing B Click the Print Queue button. The Windows Spooler appears. C Right-click on the job you want to cancel and then select Cancel. For Mac OS X Follow the steps below to cancel a print job. A Click your product icon in the Dock. B In the Document Name list, select the document which is printing. C Click the Delete button to cancel the print job.
User’s Guide Printing Note: The availability of this software varies depending on the product. Starting Epson Easy Photo Print For Windows ❏ Double-click the Epson Easy Photo Print icon on the desktop. ❏ For Windows 7 and Vista: Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print. For Windows XP: Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print.
User’s Guide Printing Paper Size Plain paper Legal, Letter, A4, B5, A5, A6 Epson Bright White Ink Jet Paper A4 Note: ❏ This feature is not available for Mac OS X. ❏ This feature may not be available at some settings. ❏ This feature may not be available when the product is accessed over a network or is used as a shared printer. ❏ The loading capacity differs during 2-sided printing. & “Selecting Paper” on page 17 ❏ Only use papers that are suitable for 2-sided printing.
User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 24 B Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper you are using from Output Paper.
User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 24 B Select 2-Up or 4-Up as Multi-Page in the Main tab. C Click Page Order, and make the appropriate settings. D Check the other settings and print.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers). Adding the product to the other network computers Follow these steps to add the product to each network computer that will access it.
User’s Guide Printing B Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. C Windows 7 and Vista: Click Add a network, wireless or Bluetooth printer, and then click Next. Windows XP: Select A network printer, or a printer attached to another computer, then click Next. D Follow the on-screen instructions to select the product you want to use.
User’s Guide Scanning Scanning Let’s Try Scanning Starting a Scan Let’s scan a document to get used to the process. A Place your original(s). & “Placing Originals” on page 23 B Start Epson Scan. ❏ Windows: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. C Select Home Mode.
User’s Guide Scanning D Select Text/Line Art as the Document Type setting. E Click Preview. F Click Scan.
User’s Guide Scanning G Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image.
User’s Guide Scanning Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics. Color Enhance Enhance a certain color.
User’s Guide Scanning Basic Scanning from Your Computer Scanning in Full Auto Mode Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. This mode is useful when you need to scan your originals at 100% size. Note: See the Help for more details on Epson Scan. A Place your original(s). & “Placing Originals” on page 23 B Start Epson Scan. C Select Full Auto Mode from the Mode list.
User’s Guide Scanning Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning. D Click Scan. Epson Scan starts scanning in Full Auto Mode. Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically. Your scanned image is saved.
User’s Guide Scanning B Start Epson Scan. & “Starting Epson Scan Driver” on page 57 C Select Home Mode from the Mode list. D Select the Document Type setting. E Select the Image Type setting. F Click Preview. & “Previewing and Adjusting the Scan Area” on page 50 G Adjust the exposure, brightness, and other image quality settings. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Office Mode Office Mode lets you quickly scan text documents without previewing your image. Note: See the Help for more details on Epson Scan. A Place your original(s).
User’s Guide Scanning C Select Office Mode from the Mode list. D Select the Image Type setting. E Select the size of your original as the Size setting. F Select an appropriate resolution for your original(s) as the Resolution setting. G Click Scan. H In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
User’s Guide Scanning Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image. This mode is recommended for advanced users. Note: See the Help for more details on Epson Scan. A Place your original(s). & “Placing Originals” on page 23 B Start Epson Scan.
User’s Guide Scanning C Select Professional Mode from the Mode list. D Select the type of original(s) you are scanning as the Document Type setting. E If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting. F Select the Image Type setting. G Select an appropriate resolution for your original(s) as the Resolution setting.
User’s Guide Scanning H Click Preview to preview your image(s). The Preview window opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 50 I Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size. J Adjust the image quality if necessary.
User’s Guide Scanning Creating a marquee A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area. Do one of the following to draw a marquee. ❏ To draw the marquee manually, position the pointer in the area where you want to place the corner of your marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area. ❏ To draw the marquee automatically, click the auto locate icon.
User’s Guide Scanning Note: ❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the marquee. ❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee. ❏ If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area inside the last marquee you drew will be scanned.
User’s Guide Scanning E Click Scan. F Select PDF as the Type setting, and then click OK. Your scanned image is saved.
User’s Guide Scanning Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. & “Starting a Scan” on page 38 A Select Professional Mode from the Mode list. B Click Preview. C Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan.
User’s Guide Scanning D Click Scan. E Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. F Epson Scan starts scanning your document. G If you want to scan more pages, click Add page. Load the document and scan again, repeating as necessary for each page. If you have finished scanning, go to step 8.
User’s Guide Scanning H Click Edit page or Save File. Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages. Save File Select this button when you are finished. The pages are saved in one PDF file.
User’s Guide Scanning A Select Home Mode from the Mode list. B Select Photograph as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select JPEG as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved. Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning.
User’s Guide Scanning How to start ❏ Windows: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. How to access the help Click the Help button on the Epson Scan driver. Starting Other Scanning Software Note: Some scanning software may not be included in some countries.
User’s Guide Scanning ❏ Text with tightly spaced characters or line pitch ❏ Text that is in tables or underlined ❏ Cursive or italic fonts, and font sizes less than 8 points ❏ Folded or wrinkled documents See the ABBYY FineReader help for more details. How to start ❏ Windows: Select the start button or Start > All Programs or Programs > ABBYY FineReader folder > ABBYY FineReader. ❏ Mac OS X: Select Applications, and then double-click ABBYY FineReader.
User’s Guide Refilling Ink Refilling Ink Ink Bottle Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink: ❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap. ❏ Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
User’s Guide Refilling Ink ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the product when the ink level is below the lower line could damage the product. Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.
User’s Guide Refilling Ink A Make sure the P light is on, but not flashing. B Unhook the ink tank unit from the product and lay it down. Note: Do not pull the tubes. C Open the ink tank unit cover, and then remove the cap of the ink tank. Note: ❏ Be careful not to spill any ink. ❏ D Make sure that the color of the ink tank matches the ink color that you want to refill. Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap.
User’s Guide Refilling Ink Important: c Install the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. E Refill the ink tank with the correct colored ink up to the upper line on the ink tank.
User’s Guide Refilling Ink F Install the cap onto the ink tank securely. G Repeat steps 3 to 6 for each ink bottle. H Close the ink tank unit cover. I Hook the ink tank unit onto the product. Note: ❏ If the B light is on, press the y button. ❏ Even if you do not have new ink bottles and one or more ink tanks are not filled up to the upper line on the ink tank, you can continue using the product.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons. Important: c Do not turn off the product during head cleaning.
User’s Guide Maintaining Your Product and Software C Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 25 D Click the Head Cleaning icon. E Follow the on-screen instructions. Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the Print Head Alignment utility in your printer driver. Refer to the appropriate section below.
User’s Guide Maintaining Your Product and Software D Click the Print Head Alignment icon. E Follow the on-screen instructions to align the print head. Replacing Ink inside the Ink Tubes If there is still banding or missing colors in the printouts even after running Head Cleaning several times, you may need to replace the ink inside the ink tubes to solve the problem. The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes.
User’s Guide Maintaining Your Product and Software Using the Power Ink Flushing utility for Mac OS X Follow the steps below to use the Power Ink Flushing utility. A Make sure that the transportation lock is set to the unlocked position. B Make sure that no warnings or errors are indicated in the control panel. C Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 25 D Click the Power Ink Flushing icon. E Follow the on-screen instructions.
User’s Guide Maintaining Your Product and Software C Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting. D Click the Apply button. Checking the Number of Sheets of Paper Fed You can check the number of sheets of paper fed from the printer driver. Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows) or on the Epson Printer Utility 4 (for Mac OS X).
User’s Guide Maintaining Your Product and Software c ❏Important: Be careful to keep water away from the electronic components. ❏ Do not spray the inside of the product with lubricants. ❏ Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed. A Make sure that no warnings or errors are indicated in the control panel. B Load several sheets of A4-size plain paper.
User’s Guide Maintaining Your Product and Software E Open the scanner unit. Secure the print head with tape, as shown below, then close the scanner unit. F Set the transportation lock to the locked position. G Unhook the ink tank unit from the product and lay it down, and then make sure to install the cap onto the ink tank securely.
User’s Guide Maintaining Your Product and Software H Install the covers that came with your product over the protruding parts of the ink tank, and then hook the ink tank unit onto the product. I Flip the feeder guard forward, close the paper support, and then flip the feeder guard back and close the output tray. J Pull the release lever on the rear of the control panel until it clicks, and then lower the control panel to store.
User’s Guide Maintaining Your Product and Software Note: Store the covers of the installed ink tanks at the side of the product for use when transporting the product. Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print ❏ Epson Event Manager Note: The availability of Epson Easy Photo Print varies depending on the product.
User’s Guide Maintaining Your Product and Software B Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5). Then locate your product in the Printers list box.
User’s Guide Maintaining Your Product and Software F Do one of the following. Windows 7: Click Uninstall/Change or Uninstall. Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account Control window. Windows XP: Click Change/Remove or Remove. Note: If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click OK. G When the confirmation window appears, click Yes or Next. H Follow the on-screen instructions.
User’s Guide Maintaining Your Product and Software Note: If you uninstall the printer driver and the name of your product remains in the Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5) window, select the name of your product and click the - remove button.
User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing/Copying When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. EPSON Status Monitor 3 provides the following information: ❏ Technical Support: Click Technical Support to access the Epson technical support website.
User’s Guide Troubleshooting for Printing/Copying B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Paper Jams !Caution: Never touch the buttons on the control panel while your hand is inside the product. c BeImportant: careful not to pull the cables or ink tubes, or touch other components inside the product unnecessarily. Otherwise, ink may leak or the product may be damaged. Note: ❏ Cancel the print job if prompted by a message from the printer driver.
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from inside the product A Open the scanner unit. Important: c Do not lift up the scanner unit when the document cover is open. B Remove all of the paper inside, including any torn pieces. C Close the scanner unit. If the jammed paper remains near the output tray, carefully remove the paper.
User’s Guide Troubleshooting for Printing/Copying Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face up in the rear paper feed. ❏ The paper stack was fanned before loading. ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
User’s Guide Troubleshooting for Printing/Copying & “Blurry or smeared print” on page 84 & “Incorrect or missing colors” on page 83 Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 66 ❏ Try to use genuine Epson ink bottles.
User’s Guide Troubleshooting for Printing/Copying ❏ Make sure the transportation lock is in the unlocked position. ❏ For Windows, clear the Grayscale setting in the Main window in your printer driver. For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver. See the online help for details. ❏ Adjust the color settings in your application or in your printer driver settings. For Windows, check the More Options window.
User’s Guide Troubleshooting for Printing/Copying Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. & “Canceling printing” on page 29 ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 75 Incorrect margins ❏ Make sure that the paper is loaded into the rear paper feed correctly.
User’s Guide Troubleshooting for Printing/Copying Inverted image ❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn off the Mirror Image setting in your application. For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application. For instructions, see the online help for your printer driver or for your application.
User’s Guide Troubleshooting for Printing/Copying ❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the power on. (The product does not recover with the power off.) After you restart, the product will print at normal speed.
User’s Guide Troubleshooting for Printing/Copying ❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application. For Windows, check the Copies setting on the Main window. Mac OS X, check the Copies setting in the Print dialog. Paper is improperly loaded If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off and gently remove the paper.
User’s Guide Troubleshooting for Printing/Copying ❏ Users of Windows can clear any stalled print jobs from the Windows Spooler. & “Canceling printing” on page 29 ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 75 Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow. Click the Extended Settings button on your printer driver’s Maintenance window.
User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
User’s Guide Troubleshooting for Printing/Copying For Windows, select the Quiet Mode check box in the Main window of your printer driver. For Mac OS X, select On from the Quiet Mode. To display the Quiet Mode, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the Printers list box), Options & Supplies, and then Driver.
User’s Guide Troubleshooting for Scanning Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer. ❏ Make sure the scanning software is fully installed.
User’s Guide Troubleshooting for Scanning Using the button Note: Depending on the product, the scanning function may not be available when using the button. ❏ Check if you have assigned a program to the button. & “Epson Event Manager” on page 58 ❏ Make sure Epson Scan and Epson Event Manager are installed correctly. ❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, unblock Epson Event Manager.
User’s Guide Troubleshooting for Scanning ❏ Windows XP: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. E Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct product is selected as the Scanner or Source setting.
User’s Guide Troubleshooting for Scanning ❏ Adjust the Threshold setting. Home Mode: Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold setting. Office Mode: Select Black&White as the Image Type setting, and then try adjusting the Threshold setting. Professional Mode: Select Black & White as the Image Type setting and click the + (Windows) or r (Mac OS X) button next to Image Type.
User’s Guide Troubleshooting for Scanning The scanning area or direction is unsatisfactory The edges of your original are not scanned ❏ If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping.
User’s Guide Troubleshooting for Scanning Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.
User’s Guide Product Information Product Information Ink Bottles You can use the following ink bottles with this product: Ink bottles Part numbers Black T 6641 Cyan T6642 Magenta T6643 Yellow T6644 Important: Genuine Epson ink, other than those specified here, could cause damage that is not covered by Epson’s warranties. Color Black, Cyan, Magenta, Yellow Temperature Storage: -20 to 40 ˚C (-4 to 104 ˚F) 1 month at 40 ˚C (104 ˚F) Freezing:* -16 ˚C (3.
User’s Guide Product Information Note: The UNIX File System (UFS) for Mac OS X is not supported. Technical Specifications Note: Specifications are subject to change without notice. Printer specifications Paper path Rear paper feed, top entry Capacity 11 mm (0.4 in.) Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper.
User’s Guide Product Information Weight (for plain paper) 64 g/m² (17 lb) to 90 g/m² (24 lb) Envelopes: Size Envelope #10 4 1/8 × 9 1/2 in. Envelope DL 110 × 220 mm Envelope C6 114 × 162 mm Paper types Plain paper Weight 75 g/m² (20 lb) to 90 g/m² (24 lb) Printable area Highlighted portions show printable area. Single sheets Envelopes Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 21.
User’s Guide Product Information Scanner specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Scanning area may be restricted if resolution setting is large. Document size 216 × 297 mm (8.5 × 11.
User’s Guide Product Information Electrical 100-240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying Approx. 11 W (ISO/IEC24712) Ready mode Approx. 4.5 W Sleep mode Approx. 2.3 W Power off Approx. 0.3 W Note: Check the label on the back of the product for its voltage.
User’s Guide Product Information For European users: We, Seiko Epson Corporation, hereby declare that the equipment Model, C462J is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Telephone number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.
User’s Guide Where To Get Help Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.
User’s Guide Where To Get Help Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
User’s Guide Where To Get Help World Wide Web (http://www.epson.com.my) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office.
User’s Guide Where To Get Help Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26
User’s Guide Where To Get Help Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty 111
User’s Guide Index Index scan...............................................................................................92 2 2-Sided..............................................................................................54 2-sided printing...............................................................................31 F Fit to page printing.........................................................................33 Full Auto Mode..................................................................
User’s Guide Index Office Mode.....................................................................................46 Product checking status............................................................................78 cleaning........................................................................................70 parts..............................................................................................13 transporting.............................................................................
User’s Guide Index W Web service........................................................................................8 Windows accessing product settings.........................................................24 checking product status.............................................................78 managing print jobs...................................................................
