User's Guide NPD5703-01 EN
User's Guide Contents Contents Making Wi-Fi Direct (Simple AP) Connection Settings. . . . . . . . . . . . . . . . . . . . . . 28 Making Advanced Network Settings. . . . . . . . . . 29 Checking the Network Connection Status. . . . . . . . 31 Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .31 Checking Detailed Network Information from the Control Panel. . . . . . . . . . . . . . . . . . . .31 Printing a Network Connection Report. . . . . . . . 32 Printing a Network Status Sheet. . . . . . .
User's Guide Contents Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 63 Printing a Reduced or Enlarged Document. . . . . 63 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 64 Printing with a Header and Footer. . . . . . . . . . . 70 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .71 Printing Multiple Files Together. . . . . . . . . . . . .
User's Guide Contents Checking the Printer Status from the Computer (Windows). . . . . . . . . . . . . . . . . . . .142 Checking the printer status from the computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 143 When You Cannot Make Network Settings. . . . . . 143 Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 144 Checking the SSID Connected to the Printer. . . 145 Checking the SSID for the Computer. . . . . . . . .
User's Guide Contents Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 157 Moiré Patterns (Web-Like Shadows) Appear. . . 157 Cannot Scan the Correct Area on the Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .158 Text is Not Recognized Correctly when Saving as a Searchable PDF. . . . . . . . . . . . . . . . 158 Cannot Solve Problems in the Scanned Image. . 159 Other Scanning Problems. . . . . . . . . . . . . . . . . . . 159 Scanning Speed Is Slow. . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
User's Guide Printer Basics Printer Basics Part Names and Functions A Output tray Holds the ejected paper. B Paper cassette Loads paper. C Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. D Legal paper guide Slide out to load legal size paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals.
User's Guide Printer Basics C Control panel Indicates the printer's status and allows you to make print settings. D Front cover Open to load paper in the paper cassette. A Scanner unit Scans placed originals. Open to refill the ink tank or to remove jammed paper. This unit should usually be kept closed. B Ink tank cover Open to refill the ink tank. C Ink reservoir tank (Ink tank) Supplies ink to the print head. D Ink tank unit Contains the ink tanks.
User's Guide Printer Basics Control Panel A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B Displays the home screen. C Displays the solutions when you are in trouble. D Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. E Selects the number of pages to print. F Stops the current operation.
User's Guide Printer Basics A Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. B Displays each mode. C Switch tabs. D Indicates the setting items. Select each item to set or change the settings. The items vary depending on each mode. The grayed out items are not available. Select the item to check why they are unavailable. E Available buttons are displayed.
User's Guide Printer Basics Basic Operations Move the focus using the u d l r buttons to select the items, and then press the OK button to confirm your selection or run the selected feature. Move the focus to the setting item using the u d l r buttons, and then press the OK button to switch the item on or off. To enter the value, name, address, and so on, move the focus to the input field using the u d l r buttons, and then press the OK button to display the on-screen keyboard.
User's Guide Printer Basics Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. You can also switch them by using the D button. Switches the character type.
User's Guide Printer Basics The on-screen keyboard makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons. A Cancels entering and closes the on-screen keypad. B Confirms the entered numbers and closes the on-screen keypad. C Clears the entered number. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Press button: Displays the help screen.
User's Guide Printer Basics D Press r button to move to the next step.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information & “Making Advanced Network Settings” on page 29 Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Related Information & “Connecting to a Computer” on page 22 & “Connecting to a Smart Device” on page 23 & “Making Wi-Fi Settings from the Printer” on page 23 Wi-Fi Direct (Simple AP) Connection Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly.
User's Guide Network Settings Selecting the Connection Methods Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer. Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device.
User's Guide Network Settings After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.
User's Guide Network Settings 3. Press the OK button. If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings. If the printer has already been connected by Ethernet, select Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Wi-Fi Setup Wizard. 5. Select the SSID for the access point. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the list.
User's Guide Network Settings 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). If the printer has already been connected by Ethernet, select Router. 3. Press the OK button. If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
User's Guide Network Settings 7. Close the screen. The screen automatically closes after a specific length of time. Note: If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution. 8. Close the network connection settings screen.
User's Guide Network Settings 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes. Note: See the documentation provided with your access point for details on entering a PIN code. 6. Press the OK button on the printer. 7. Close the screen. The screen automatically closes after a specific length of time if you do not select Close.
User's Guide Network Settings 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi Direct. 3. Press the OK button. If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to step 5. 4. Press the OK button. 5. Check the SSID and password displayed on the printer's control panel.
User's Guide Network Settings 1. Select Settings on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select General Settings > Network Settings > Advanced. 3. Select the menu item for settings, and then select or specify the setting values.
User's Guide Network Settings ❏ Link Speed & Duplex Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the setting corresponds to the settings on the hub you are using. ❏ Auto ❏ 10BASE-T Half Duplex ❏ 10BASE-T Full Duplex ❏ 100BASE-TX Half Duplex ❏ 100BASE-TX Full Duplex Checking the Network Connection Status You can check the network connection status in the following way.
User's Guide Network Settings 3. To check the information, select the menus that you want to check. ❏ Wired LAN/Wi-Fi Status Displays the network information (device name, connection, signal strength, obtain IP address, and so on) for Ethernet or Wi-Fi connections. ❏ Wi-Fi Direct Status Displays whether Wi-Fi Direct is enabled or disabled for Wi-Fi Direct connections. ❏ Print Status Sheet Prints a network status sheet.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings E-1 Message: Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. E-2, E-3, E-7 Message: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly.
User's Guide Network Settings Related Information & “Connecting to a Computer” on page 22 & “Making Wi-Fi Settings from the Printer” on page 23 E-5 Message: Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance. Solutions: Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings.
User's Guide Network Settings E-8 Message: Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance. Solutions: ❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto. ❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0).
User's Guide Network Settings ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's Obtain IP Address to Manual. Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on the network connection report. If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto.
User's Guide Network Settings ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices. If still does not connect your printer and network devices after confirming the above, try the following. ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on.
User's Guide Network Settings Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several access points. Check the settings on the access points, and change the SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
User's Guide Network Settings ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions.
User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). The network status is displayed. 3. Select Change Settings. 4. Select Others > Disable Wi-Fi. 5. Check the message, and then start setup. 6. When a completion message is displayed, close the screen.
User's Guide Network Settings 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Select Change Settings. 4. Select Disable Wi-Fi Direct. 5. Check the message, and then start setting. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 7.
User's Guide Network Settings Related Information & “Basic Operations” on page 17 43
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 120 Auto, Manual*1 ✓ Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20*2 - ✓ Epson Premium Glossy Photo Paper A4, 13×18 cm (5×7 in.
User's Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Borderless Printing Plain paper Letter, A4 150 Auto, Manual*2 ✓ B5, 16K (195×270 mm ) 150 Auto, Manual*2 - A5, A6, B6 150 Manual*2 - Legal*1, 8.5×13 in.*1 1 Manual - User Defined (mm)*1 1 Manual - 1 Auto, Manual - 10 - - Copy paper 89×127 to 182×257 215.9×297 to 1200 User Defined (mm)*1 182×257 to 215.
User's Guide Preparing the Printer ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout. ❏ Make sure you are using long-grain paper.
User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. c Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line.
User's Guide Preparing the Printer ❏ Legal Pull out the legal paper guide and load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette all the way. 7. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
User's Guide Preparing the Printer & “Available Paper and Capacities” on page 44 & “List of Paper Type” on page 49 & “Loading Envelopes and Precautions” on page 49 Loading Envelopes and Precautions Load envelopes with the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded.
User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem.
User's Guide Preparing the Printer 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide Preparing the Printer Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes.
User's Guide Preparing the Printer Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper source. You can make Favorite Paper Settings in paper size and paper type.
User's Guide Preparing the Printer ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level.
User's Guide Preparing the Printer Advanced: Make the following detailed settings.
User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) Related Information & “Printing Using a Network Service” on page 134 Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head.
User's Guide Preparing the Printer & “Refilling the Ink Tanks” on page 109 & “Cleaning the Paper Path for Ink Smears” on page 120 Menu Options for Print Status Sheet Select the menus on the control panel as described below. Settings > Print Status Sheet Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables.
User's Guide Preparing the Printer ❏ Copy Settings ❏ Scan Settings ❏ Clear All Data and Settings Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Notification: Select On to receive a notification if a firmware update is available.
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel > View devices and printers in Hardware and Sound.
User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ This feature is not available for borderless printing. ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 59 & “Main Tab” on page 74 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 59 & “Main Tab” on page 74 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Note: This feature is not available for borderless printing. Related Information & “Printing Basics” on page 59 & “More Options Tab” on page 75 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 59 & “More Options Tab” on page 75 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed.
User's Guide Printing ❏ Text Size: 96 pts or smaller Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏ Certain characters may be altered by patterns, such as "+" appearing as "±". ❏ Application-specific patterns and underlines may alter content printed using these settings.
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 59 & “More Options Tab” on page 75 Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.
User's Guide Printing Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in the print settings on the printer's control panel. If the printer has only one paper source, this item is not displayed. Document Size Select the paper size on which you want to print. If you select User-Defined, enter the paper width and height.
User's Guide Printing Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when printing without reducing or enlarging the size of a document. Reduce/Enlarge Document Allows you to reduce or enlarge the size of a document. Color Correction Fit to Page Automatically reduce or enlarge the document to fit to the paper size selected in Output Paper.
User's Guide Printing Technical Support Allows you to access the Epson technical support website. Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application. See the application's help for details. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details ord to expand the print window. 3.
User's Guide Printing Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print.
User's Guide Printing Print Settings Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make the Document Type settings. Note: ❏ Printing speed may be reduced depending on the document type. ❏ When printing photos with dense data, select Text & Graphics or Text & Photos in the Document Type setting. If the printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink Drying Time in Adjustments.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
User's Guide Printing ❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click Print. ❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage in Scale, and then click OK. Note: Select the paper size you set in the application as the Paper Size setting.
User's Guide Printing ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the paper setting on the printer automatically.
User's Guide Printing Operation Settings of the Mac OS Printer Driver ❏ Skip Blank Page: Avoids printing blank pages. ❏ Quiet Mode: Prints quietly. However, the print speed may be slower. ❏ Output documents for filing: Feed the paper so that it is easy to file when printing landscape data or 2-sided printing. Envelope printing is not supported. ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline.
User's Guide Printing Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
User's Guide Printing 1. Load paper in the printer. 2. Set up your printer for wireless printing. 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
User's Guide Printing Related Information & “Printer Settings” on page 53 Canceling the Ongoing Job Press the y button on the printer's control panel to cancel the print job in progress.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. 2. Select Copy on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Check the settings on the Copy tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced Settings tab, you can make settings such as Multi-Page or Quality.
User's Guide Copying 1. Select Copy on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Copy tab > , and then select 1→2-Sided. You can also specify the orientation of the original and the binding position of the copy result. 3. Press the x button. Related Information & “Copying Basics” on page 88 Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1.
User's Guide Copying ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper. (Density) : Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made. Paper Setting: Select paper size and paper type.
User's Guide Copying Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. Quality: Select the print quality. Best provides higher quality printing, but the printing speed may be slower. Original Orientation: Select the orientation of your original.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect.
User's Guide Scanning 3. Select Computer. 4. Select to select the computer to which you want to save the scanned images. Note: ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name (Alphanumeric) on Epson Event Manager, it is displayed on the control panel. 5. Select to select how to save the scanned image to a computer.
User's Guide Scanning 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏ Target Folder: Select the save folder for the scanned image. ❏ Filename (Prefix + Start Number): Change the settings for the file name you want to save. ❏ File Format: Select the save format.
User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Make sure that you have made settings using Epson Connect. 2. Place the originals.
User's Guide Scanning 3. Select Scan on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Select Cloud. 5. Select 6. Set items on Scan tab, such as the save format. 7. Select Advanced Settings tab, and then check settings, and change them if necessary. 8. Select Scan tab, and then press the x button. on the top of the screen, and then select a destination.
User's Guide Scanning Scan Area: ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Original Orientation: Select the orientation of the original. Original Type: Select the type of your original. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image.
User's Guide Scanning 2. Select Scan on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Computer (WSD). 4. Select a computer. 5. Press the x button. Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item. 1. Place the original. 2.
User's Guide Scanning ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed. ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following.
User's Guide Scanning 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. c Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer.
User's Guide Refilling Ink and Replacing Maintenance Boxes 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information & “Accessing the Printer Driver” on page 59 Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1. Select System Preferences from the then select the printer.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Note: ❏ Ink bottle codes may vary by location.
User's Guide Refilling Ink and Replacing Maintenance Boxes ❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement. ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature.
User's Guide Refilling Ink and Replacing Maintenance Boxes 3. Open the cap of the ink tank. c Important: Make sure that the color of the ink tank matches the ink color that you want to refill. 4. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink.
User's Guide Refilling Ink and Replacing Maintenance Boxes 5. Position the top of the ink bottle along the slot in front of the filling port, and then stand the bottle slowly to insert it into the filling port. c Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill. 6. Insert the top of the ink bottle securely into the filling port of the tank to refill the tank with ink.
User's Guide Refilling Ink and Replacing Maintenance Boxes 7. When you have finished refilling the ink, remove the ink bottle, and then close the cap of the ink tank securely. c Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 8. Close the ink tank cover firmly. 9. Close the scanner unit. 10.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: If you continue to use the printer after resetting the ink level without refilling the ink tank to the upper line, printing may be performed without ink and this may damage the printer. Before you start printing, make sure you visually check the ink levels in all of the ink tanks.
User's Guide Refilling Ink and Replacing Maintenance Boxes accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a userserviceable part. Note: When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, non-printing features are available.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 46 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer c Important: Make sure that there is enough ink in the ink tanks. Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product. c Important: An interval of 12 hours is required between each Power Cleaning. Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. Therefore, to avoid unnecessary ink usage, you must wait 12 hours before you try it again.
User's Guide Maintaining the Printer 3. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again. Related Information & “Accessing the Printer Driver” on page 59 Running Power Cleaning - Mac OS 1. Select System Preferences from the then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Power Cleaning. 4.
User's Guide Maintaining the Printer 5. Follow the on-screen instructions to align the print head. ❏ Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line. ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group. ❏ Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the printer. 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Paper Guide Cleaning. 4.
User's Guide Maintaining the Printer 5. Pull out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. ! Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. c Important: Do not leave the printer standing for a long time.
User's Guide Maintaining the Printer 7. Dampen a soft cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 8. Return the printer to its normal position, and then insert the paper cassette. 9. Connect the power cord. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover.
User's Guide Maintaining the Printer 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4.
User's Guide Maintaining the Printer 7. Visually check that the film is not smeared. Checking the Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer. Checking the Total Number of Pages Fed Through the Printer Control Panel The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the printer. 2. Select Maintenance on the home screen.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Printing a Network Connection Report” on page 32 & “Using Epson iPrint” on page 84 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Access the devices and printers screen in Windows.
User's Guide Network Service and Software Information Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details. Note: Windows Server operating systems are not supported.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo Print. Starting on Mac OS Go > Applications > Epson Software > Epson Easy Photo Print.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
User's Guide Network Service and Software Information 4. Select the items you want to install or update, and then click the install button. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction. Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.
User's Guide Network Service and Software Information Uninstalling Applications Log in to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel. ❏ Windows 8.
User's Guide Network Service and Software Information Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
User's Guide Network Service and Software Information ❏ Remote Print Driver This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect web portal for details. https://www.epsonconnect.com/ http://www.epsonconnect.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Turn on the printer again. See your documentation for more details. Paper out in XX.
User's Guide Solving Problems this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider.
User's Guide Solving Problems Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Paper Cassette” on page 46 Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If the USB cable cannot be recognized, change the port, or change the USB cable. ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer.
User's Guide Solving Problems Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points.
User's Guide Solving Problems ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the printer. ❏ Most access points have a privacy separator feature that blocks communication between connected devices.
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus. Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display ❏ Enable the AirPrint setting on Web Config.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Horizontal Alignment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints. Checking the printer ❏ Make sure the initial ink charging is complete.
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path.
User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
User's Guide Solving Problems Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner.
User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. ❏ When the paper is smeared, lower the copy density setting.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it.
User's Guide Solving Problems Cannot Start Scanning ❏ Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.
User's Guide Solving Problems Related Information & “Cleaning the Scanner Glass” on page 122 The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information & “Scanning Using Epson Scan 2” on page 101 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image.
User's Guide Solving Problems ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again. Related Information & “Scanning Using Epson Scan 2” on page 101 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
User's Guide Solving Problems Related Information & “Scanning Using Epson Scan 2” on page 101 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Related Information & “Scanning Using Epson Scan 2” on page 101 Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution.
User's Guide Solving Problems A Message Prompting You to Reset the Ink Levels is Displayed Refill all or the specified ink tanks, select the color that you refilled on the LCD screen, and then reset the ink levels. Depending on the usage conditions, the message may be displayed when there is still ink in the tank. Ink Spilled ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏ If ink spills on the desk or floor, wipe it off immediately.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Weight of Paper* * Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.70 in.) D 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email Print) IPv4 ✓
User's Guide Appendix Wireless Securities WEP (64/128bit),WPA2-PSK (AES)*4 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 IEEE802.11n is only available for the HT20. *3 Not supported for IEEE 802.11b. *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications IEEE802.3i (10BASE-T)*1 Standards IEEE802.3u (100BASE-TX) IEEE802.
User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 375 mm (14.8 in.) ❏ Depth: 347 mm (13.7 in.) ❏ Height: 187 mm (7.4 in.) Printing ❏ Width: 375 mm (14.8 in.) ❏ Depth: 503 mm (19.8 in.) ❏ Height: 187 mm (7.4 in.) Weight* * Approx. 5.8 kg (12.8 lb) Without the ink and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.4 to 0.2 A 0.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Standards and Approvals for Australian Model EMC AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C633A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
User's Guide Appendix 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7. Make sure to install the cap onto the ink tank securely. 8. Close the Ink Tank Cover securely.
User's Guide Appendix 9. Close the scanner unit. 10. Prepare to pack the printer as shown below. 11. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
User's Guide Appendix ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
User's Guide Appendix Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email).
User's Guide Appendix Transportation of Product Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and keeping the product upright is also recommended. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.
User's Guide Appendix Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Appendix Province Company Name Address Phone E-mail WEST KALIMANTAN ESC PONTIANAK RIAU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN Komp. A yani Sentra Bisnis G33, Jl. Ahmad Yani - Pontianak Kalimantan Barat (+62561) 735507 / 767049 Jl. Tuanku Tambusai No.459A Pekanbaru Riau (+62761) 8524695 ESS JAKARTA SUDIRMAN Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 (+6221) 5724335 ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav.
User's Guide Appendix ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair services and warranty Head Office Phone: 603-56288288 Fax: 603-5628 8388/603-5621 2088 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information on product specifications, drivers for download, and products enquiry are available.
User's Guide Appendix ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663 180
