Operation Manual

Troubleshooting
78
Indicators Status Remedy
(blue)/(orange)
Internal Error
The projector has malfunctioned.
Remove the power plug from the electrical outlet, and contact
your local dealer or the nearest Epson repair center.
s Epson
Projector Contact List
(blue)/(orange)
Fan Error
Sensor Error
(blue)/(orange)
Cinema Filter Error
Auto Iris Error
(blue)/(orange)
Power Err. (Ballast)
(blue)/(orange)
Lamp Error
Lamp Failure
Lamp Cover Open
There is a problem with the lamp, or it failed to turn on.
•
Disconnect the power cord, and then check if the lamp is
cracked.
s p.93
If it is not cracked, reinstall the lamp and turn on the power.
If reinstalling the lamp does not fix the problem, or if the lamp
is cracked, remove the power plug from the electrical outlet,
and contact your local dealer or the nearest Epson repair center.
s Epson Projector Contact List
•
Check that the lamp cover has been properly closed.
•
If the air filter is clogged, clean it. s p.89
•
When using at an altitude of 1500 m or more, set High Altitude
Mode to On.
s Extended - Operation - High Altitude
Mode p.73
(blue)/(orange)
High Temp Error
(Overheating)
The internal temperature is too high.
•
The lamp turns off automatically and projection stops. Wait for
about five minutes. When the fan has stopped, disconnect the
power cord.
•
If the projector is installed next to a wall, make sure there is at
least 20 cm between the wall and the projector's exhaust vent.
•
If the air filter is clogged, clean it. s p.89
•
If turning the power back on does not clear the problem, stop
using the projector and remove the power plug from the elec‐
trical outlet. Contact your local dealer or the nearest Epson re‐
pair center.
s Epson Projector Contact List