Epson PowerLite 821p Multimedia Projector ® ® User’s Guide
Important Safety Information WARNING: Never look into the projector lens when the lamp is turned on; the bright light can damage your eyes. Never let children look into the lens when it is on. Never open any cover on the projector, except the lamp and filter covers. Dangerous electrical voltages inside the projector can severely injure you. Except as specifically explained in this User’s Guide, do not attempt to service this product yourself. Refer all servicing to qualified service personnel.
Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting the Most from Your Projector . . . . . . . . . . . . . . . . . 8 Using Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . 9 Getting More Information . . . . . . . . . . . . . . . . . . . . . . . 9 Registration and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 10 Unpacking the Projector. . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Additional Components . . . . . . .
2 Projecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 3 Using the Remote Control . . . . . . . . . . . . . . . . . . . 43 4 4 Contents Turning On Your Equipment . . . . . . . . . . . . . . . . . . . . . . . 30 Turning On the Projector . . . . . . . . . . . . . . . . . . . . . . . 30 Selecting the Image Source. . . . . . . . . . . . . . . . . . . . . . . 32 What To Do If You See a Blank Screen . . . . . . . . . . . . . 33 Adjusting the Image . . . . . . . . . . . . .
Using the Projector’s Security Features . . . . . . . . . . . . . . . . Creating Your Own Screen Logo . . . . . . . . . . . . . . . . . Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning On the Password and User’s Logo . . . . . . . . . Starting the Projector with a Password . . . . . . . . . . . . . Disabling the Projector’s Buttons . . . . . . . . . . . . . . . . . Restoring the Default Settings . . . . . . . . . . . . . . . . . . . . . .
Safety and Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Compatible Video Formats . . . . . . . . . . . . . . . . . . . . . . . . . 96 Compatible Computer Display Formats. . . . . . . . . . . . . . . . 97 B Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 99 Remote Control Information . . . . . . . . . . . . . . . . . . . . . . . 101 Declaration of Conformity . .
- Welcome The Epson ® Lite® 821p is a portable projector that offers up to 2600 ANSI lumens of brightness. From classrooms to boardrooms, your full-color presentations and videos will be bright and visible even in ordinary indoor lighting. With its whisper-quiet operation, ease-of-use, and quick start up and shut down, the PowerLite 821p ensures that your presentations come off without a hitch.
To prevent unauthorized use of your PowerLite 821p, you can assign a password, create a user logo which is displayed at startup to identify the projector, and disable the projector’s buttons through the Operation Lock feature. For more information about security features, see page 62.
Using Your Documentation Your documentation includes a Quick Setup sheet, warranty brochures, and Epson PrivateLine® Support card. The Quick Setup sheet gives instructions to quickly set up your projector and connect it to a notebook, iBook, or PowerBook computer. This book contains all the information you need to set up and use your projector. Please follow these guidelines as you read through it: ■ Warnings must be followed carefully to avoid bodily injury.
Registration and Warranty Your projector comes with a basic carry-in warranty and an international warranty that let you project with confidence anywhere in the world. For details, see page 104 and the warranty brochure that came with your projector. In addition, Epson offers free Extra CareSM Road Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to be repaired.
Save all packaging in case you need to ship the projector. Always use the original packaging (or equivalent) when you need to send the projector to another location. Additional Components Depending on how you plan to use the projector, you may need additional components: ■ To receive an S-video signal, you need an S-video cable. One is usually provided with your video device, or you can purchase it from Epson. See page 12.
Optional Accessories note To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada).
1 Setting Up the Projector T his chapter tells you how to set up the projector and connect it to a computer or video source. You can connect up to four devices simultaneously: four video sources, one computer and three video sources, or two computers and two video sources.
Positioning the Projector Before connecting the projector, you need to decide where to place it. If you’re setting up the projector yourself and it isn’t already installed in the room you’re using, you’ll probably want to place it on a table in front of the screen, as shown. This lets you stand in the front of the room, face the audience, and remain close enough to the equipment to be able to control it. Try to leave as much space as possible between the projector and the screen to get a good-size image.
Try to place the projector directly in front of the center of the screen, facing the screen squarely. If the projector isn’t positioned this way, the image will be “keystone” shaped, instead of square or rectangular. If you place the projector below the level of the screen, you’ll have to tilt it up by extending the front adjustable foot, as described on page 37. This also causes the image to lose its rectangular shape, but the Auto Keystone feature corrects the distortion automatically.
Connecting to a Computer note If you have an iBook with an RCA video-out port, follow the instructions for connecting to a video device on page 23. note You cannot connect your computer to the projector using only a USB cable. To receive signals from the computer, you must connect it with the VGA cable that came with your projector or a VGA–5BNC cable. Connecting the USB cable lets you use the remote control as a wireless mouse.
3. Connect one end of the cable to the projector’s Computer1/Component Video1 or the Computer2/Component Video2 port. If you are going to connect your computer monitor to the projector for simultaneous display, use the Computer1/Component Video1 port. 4. Connect the other end of the cable to your computer’s video-out or monitor port. If you’re using a PowerBook or iBook and you can’t connect the cable, you may need to use the Macintosh desktop adapter as shown below (available from Epson; see page 12).
If you don’t need to make any other connections, you can plug in your projector and turn it on. See page 30 for instructions. If more than one device is connected to the projector, select the correct source after projection starts by pressing the Source Search button on the projector or the Comp1 or Comp2 button on the remote control. See page 32.
If you don’t need to make any other connections, you can plug in your projector and turn it on. See page 30 for instructions. If more than one device is connected to the projector, select the correct source after projection starts by pressing the Source Search button on the projector or the Comp1 or Comp2 button on the remote control. See page 32.
3. Connect the flat end of the cable to any available USB port on your computer. 4. If necessary, configure your notebook to work with an external mouse. If you don’t need to make any other connections, you can plug in your projector and turn it on. See page 30 for instructions. Connecting an External Monitor note Some LCD monitors may not be able to display the image correctly. If you have trouble displaying the image, connect a multiscan monitor.
Playing Sound Through the Projector Your computer probably has its own sound system; however, it may not be adequate for your presentation. If you need more volume, you can connect a computer audio cable to take advantage of the projector’s built-in speaker. You can obtain a computer audio cable (3.5-mm stereo miniplug cable) from a computer or electronics dealer. 1. Connect one end of the audio cable to the Audio1 jack on the projector.
Connecting to Video Sources You can connect a DVD player, VCR, camcorder, laser disc player, digital camera, gaming console—such as Microsoft Xbox, Sony PlayStation 2, or Nintendo GameCube—or any other compatible video source to your projector. You can connect up to four video devices at one time. note The projector does not support TV antenna cable F connectors. However, you can project TV images if you use a VCR as a tuner.
Connecting a Composite Video Source If you’re connecting a composite video device, use a commercially-available RCA A/V cable. Before starting, make sure the projector and your DVD player or other video source are turned off. 1. Connect the yellow RCA plug on one end of the cable to the projector’s yellow Video jack as shown below. 2. Connect the yellow plug on the other end of the cable to the video-out port on your video source. 3.
Connecting an S-video Source If your video source has an S-video jack, you can use it to project a higher quality video image. You’ll need an S-video cable, which is usually provided with your video source, or you can purchase one from Epson. See page 12 for ordering information. Before starting, make sure the projector and your DVD player or other video source are turned off. 1.
Connecting an RGB Video Source Follow these instructions to connect the projector to a video player or satellite receiver that has an RGB video output port using the VGA computer cable that came with the projector. Before starting, make sure the projector and your DVD player or other video source are turned off. 1. Connect one end of the VGA computer cable to the Computer1/Component Video1 or the Computer2/Component Video2 port on the projector. 2. Connect the other end to the video port on your player. 3.
Connecting a Component Video Source If your video source has component video connectors, you can use them to project a higher quality video image. You’ll need a component video cable (ELPKC19), which can be purchased from Epson. See page 12 for ordering information. Before starting, make sure the projector and your DVD player or other video device are turned off. 1. Connect the large end of the component video cable to the projector’s Computer1/Component Video1 or the Computer2/Component Video2 port. 2.
Playing Sound Through the Projector The projector has a built-in speaker with a maximum output of 5 W. You can play sound from your video equipment through the projector’s speaker if your video device has an audio output port. For RCA-Style Audio Output Ports Most video devices have an RCA-style audio output port. In this case, use the audio adapter supplied with the projector to connect the projector to a commercially-available A/V cable, as shown below: Audio adapter 1.
For Stereo Mini-Jack Audio Output Ports Some video devices, especially camcorders, may have a stereo mini-jack audio output port. In this case, use a commercially-available stereo mini jack audio cable to connect to the projector, as shown below: note Each input port has its own dedicated audio input jack. To play sound from a source, you must connect the audio cable to the correct audio input jack. When you switch the video source, the projector automatically plays sound from the new source.
1 Projecting Once you’ve set up the projector, you’re ready to turn it on, adjust the image, and give your presentation. Although you can operate the projector without it, the remote control lets you use additional features. See Chapter 3 for instructions on using the remote.
Turning On Your Equipment Make sure your projector and other equipment are set up and connected correctly, as described in Chapter 1. Then turn on your projector, as described below. If you turn on your connected computer or video equipment before starting the projector, the projector automatically detects and displays the image source. If you turn on the projector first, or have multiple pieces of connected equipment, you may have to select the image source manually. See page 32.
3. Connect the other end to an electrical outlet. The Power light on top of the projector turns orange, indicating that the projector is receiving power but not yet turned on. Wait until the light stops flashing but stays orange. 4. Turn on your computer or video source if you have not already. 5. Press the P Power button on top of the projector to turn it on. (You can also press the P Power button on the remote control.
When you’re done with your presentation, shut down the projector as described on page 41. Shutting down the projector correctly prevents premature lamp failure and possible damage from overheating. Selecting the Image Source note The name of the selected image source appears in the upper right corner of the screen. If you have only one device connected to the projector, the projector should detect it automatically.
What To Do If You See a Blank Screen If you see a blank screen or a blue screen with the message No Signal after turning on your computer or video source, try the following: ■ Make sure the cables are connected correctly, as described in Chapter 1. ■ Make sure the Power light is green and not flashing and the lens cap is off. ■ Make sure you’ve selected the correct image source; see page 32. Allow a few seconds for the projector to sync up after pressing the button.
If you’re using a Macintosh with OS X: You may need to set up your system to display on the projector screen as well as the LCD screen. Follow these steps: 1. From the Apple menu, select System Preferences, then click Displays. 2. Select VGA Display or Color LCD, click Arrangement or Arrange, and make sure Mirror Displays is checked. Click here Select Mirror Displays If you’re using a Macintosh with OS 9.
If the Arrange option isn’t available, you may need to select one of the Simulscan resolution settings: 1. Click the Monitor icon, if necessary. Click here Select a Simulscan resolution 2. Select a Simulscan resolution, as shown. (Allow a few seconds for the projector to sync up after making the selection.) Adjusting the Image Once you see your image, you’ll need to make certain adjustments: ■ To focus or zoom your image, see the next section.
Focusing and Zooming Your Image Rotate the focus ring to sharpen the image. Focus ring Rotate the zoom ring to reduce or enlarge the image. Zoom ring You can also change the image size by moving the projector closer to or farther away from the screen. You can use the E-Zoom buttons on the remote control to zoom in on a portion of the image. See page 45 for instructions.
Adjusting the Height of Your Image If the image is too low, you can raise it by extending the projector’s front adjustable foot. 1. Stand behind the projector. Press up on the blue foot release lever and lift the front of the projector to extend the front adjustable foot. Foot 2. Once the image is positioned where you want, release the lever to lock the foot in position. 3. To fine-tune the height of the image, rotate the feet at the back of the projector.
Adjusting the Image Shape Pointer button Enter button The projector automatically corrects images that are distorted when the projector is tilted up or down (up to a 15° tilt). The Keystone window appears on the screen while the projector makes the correction. If the projected image still isn’t rectangular or has a “keystone” shape, do one or more of the following: ■ If your image looks like or , you’ve placed the projector off to one side of the screen, at an angle.
You can also make keystone adjustments using the projector’s Setting menu. See page 58. Adjusting the Brightness The brightness of an image depends on the source you are projecting and the amount of light in the room. If the image is too bright or not bright enough, here are two ways you can adjust it: ■ Change the Brightness setting in the Image menu. See page 54. ■ Select Low or High for the Brightness Control option in the Setting menu. (See page 58.
The following table lists the six color modes available. Color mode Description Dynamic Best for projecting movies with vivid color in bright rooms. This is the default mode for projecting from video devices other than RGB video. Presentation Use when you’re projecting a presentation in a bright room. This is the default mode when you’re projecting from a computer or RGB video device. Theatre Use when projecting movies in a dark room.
Adjusting the Volume You can use the buttons on the remote control or projector to increase or decrease the volume for the projector’s built-in speaker or external speakers connected to the projector. Press the button to increase the volume, or the button to decrease it. A volume gauge appears on the screen while the volume is being adjusted. Volume controls note You can also adjust the volume using the projector’s Setting menu. See page 57 for details.
note When the projector has not received any input signals for 30 minutes, it automatically turns off the projector lamp and enters “sleep mode.” This conserves electricity, cools the projector, and extends the life of the lamp. If you are done using the projector, unplug the power cord. If you want to start projecting again, press the P Power button. You can turn sleep mode on or off through the Extended menu. See page 59. 3. Press the P Power button again.
13 Using the Remote Control T he remote control lets you access your projector’s features from anywhere in the room—up to 20 feet away. For example, you can turn the projector on and off, freeze the presentation, zoom in on a portion of your image, and access the menu system. (The projector menus let you adjust many projector settings; see Chapter 4.) If you’re using a computer and you’ve connected the mouse cable as described in Chapter 1, you can use the remote control as a wireless mouse.
Controlling the Picture and Sound You can use the remote control to select your source, temporarily turn off the picture and sound, freeze the action, or zoom in on the picture. Make sure you have set up your projector and connected any equipment as described in Chapter 1.
Turning Off the Picture and Sound Press the A/V Mute button on the remote control to turn off the image and sound and darken your screen. This is useful if you want to temporarily re-direct your audience’s attention without the distraction of a bright screen. ■ To turn off the picture and sound, press the A/V Mute button. The screen goes dark. ■ To turn the image and sound back on, press the button again, or press Esc.
4. While the image is enlarged, you can: ■ Use the pointer button to pan about. ■ Press the E-Zoom button to zoom out. 5. When you’re done, press the ESC button to return to the original size. note You must be projecting component, composite, or S-video images to change the aspect ratio. You can also change the aspect ratio using the projector’s Signal menu. See page 55 for details.
Using the Remote Control as a Wireless Mouse When you use the remote control as a wireless mouse, you can control your computer or click through slideshow-style presentations (such as PowerPoint) from up to 20 feet away. This gives you more flexibility, since you don’t need to stand near your computer to change slides. Left-click or double-click Move the pointer Display the pointer Right-click To control your computer with the remote, make sure you have connected the USB cable as described on page 19.
Replacing the Batteries note The remote control automatically shuts off when it detects a button being pressed more than 30 seconds. This conserves battery life. It can be helpful, for example, when the remote is in a carrying case and the P Power button is accidentally pushed. The remote control uses two AAA alkaline batteries. Follow these steps when you need to replace them: 1. Press in the tab to remove the battery cover. 2. Remove the old batteries, then insert the new ones as shown.
433 Fine-tuning the Projector You can use the Menu button on the projector or remote control to access on-screen menus to adjust the image, sound, and other features.
Using the Projector’s Menu System The six projector menus let you adjust and customize the projector features: 50 ■ The Image menu lets you modify the colors of the projected image and fine-tune brightness, contrast, and sharpness. ■ The Signal menu lets you make adjustments to the input signal. You can select your input source, change the image position and aspect ratio, and adjust tracking and sync for computer images. ■ The Setting menu lets you customize the way you use the projector.
Changing Menu Settings Use the buttons on the remote control to access the menus and change settings. Follow these steps: 1. Press the Menu button on the remote control or projector to display the menu screen: Menu button Esc button Menu options Menus Enter button Arrow buttons Pointer button The six menus are listed on the left, and the options available for the highlighted menu are shown on the right. 2.
4. After highlighting the option you want to adjust, use the pointer button on the remote control or left or right arrow buttons on the projector to change the setting. In some cases, you may have to press the Enter button to see a sub-screen for changing the setting. ■ Press the left or right side of the pointer button or the left or right arrow buttons on the projector to adjust a slider bar.
Adjusting Colors and Clarity The Image menu lets you make adjustments to the colors of the projected image and fine-tune brightness, contrast, and sharpness. The options available depend on which image source is selected: Computer (analog-RGB) and RGB video Component, composite, and S-video Follow these steps to adjust the appearance of your image: 1. Press the Menu button. You see the main menu. 2. Press Enter to select the Image menu.
3. Use the pointer button (or the up and down arrow buttons) and press Enter to select any of the following options: ■ Color Mode Corrects the vividness of image color. You can select from the following six settings, and save a different one for each computer and/or video source: Dynamic: For projecting movies or playing video games in vivid color in a bright room (the default when projecting component, composite, and S-video images).
Adjusting the Input Signal Although the projector normally detects and optimizes the input signal automatically, you can use the Signal menu to make manual adjustments. In addition to changing the position of the projected image, you can correct tracking and sync for computer images, or change the aspect ratio to widescreen format for video images. 1. Press the Menu button. You see the Image menu. 2. Select the Signal menu.
3. Press Enter. Then use the pointer button (or up and down arrow buttons) and the Enter button to select any of the following options: ■ Auto Setup (computer images) Leave this setting ON to automatically optimize the computer image. Turn it off if you want to adjust tracking and sync manually.
■ Video Signal (composite and S-video) Leave this setting at Auto unless you are using a 60-Hz PAL system (select PAL60). ■ Resize (video) Sets the image’s aspect ratio (ratio of width to height) to 4:3 for letterbox video content and to 16:9 for widescreen video content. 4. When you’re finished adjusting the signal settings, press Esc or Menu.
3. Press Enter. Then use the pointer button (or up and down arrow buttons) and the Enter button to set the following options: ■ Keystone Adjusts a distorted image from a trapezoid shape to rectangular. (The corrected image will be smaller.) note If your image is still distorted after you perform keystone correction, decrease the Sharpness setting in the Image menu.
Selecting Projector Setup Options Use the Extended menu to customize the way you set up the projector. You can configure the projector for rear and/or ceiling projection, change the language for the menus and messages, set the screen background color, capture and store a custom image or logo for the startup screen, and set up the projector for network use. 1. Press the Menu button. 2. Select the Extended menu. You see the features and their settings on the right side: 3. Press Enter.
■ Projection Front: Projector is in front of the screen. Front/Ceiling: Projector is in front of the screen, mounted upside-down from the ceiling. Rear: Projector is behind the screen. Rear/Ceiling: Projector is behind the screen, mounted upside-down from the ceiling. note ■ When Direct Power is turned on, turn the projector off as you would normally. See page 41 for instructions. Operation Direct Power: When this feature is enabled, projection starts as soon as you plug in the power cord.
Viewing Lamp Usage and Other Information note You can make changes to many of the signal settings on the Signal menu. See page 55 for details. Use the Info menu to view information about the display settings of your computer and the number of hours the lamp has been used. 1. Press the Menu button and select the Info menu.
■ Refresh Rate (computer, RGB video, and component video) Displays the refresh rate. ■ Sync Info (computer, RGB video, and component video) Provides information that may be needed by the service technician. 2. When you’re finished, press Esc or Menu.
If you assign the projector a password, a screen appears requesting the password whenever the projector is turned on. If you enter the password incorrectly three times in succession, the projector’s operation is locked and you’ll need to disconnect the power cord, then reconnect it to redisplay the password screen. If you enter the incorrect password 30 times in succession, the projector is locked and you’ll need to contact Epson to unlock it. See “Where To Get Help” on page 91.
3. Use the pointer button (or the down arrow button) and press Enter to select User’s Logo. 4. When you see a message asking if you want to use the present image as a user’s logo, select Yes and press Enter. A selection box displays over the image. 5. Use the pointer button on the remote control or the arrow buttons on the projector to select the area of the image you want to use. Once you have selected the area, press Enter. 6. When you see the message Select this image?, choose Yes and press Enter.
Setting a Password 1. Press the Freeze button on the remote control for about 5 seconds until you see the Password Protect menu: note If a password has already been set, you see the Password Protect Release screen. See “Starting the Projector with a Password” on page 66. 2. Select Password and press Enter. You see the message Change the password? 3. Select Yes and press Enter. 4. Hold down the Num key on the remote control and use the numeric keypad to enter a 4-digit password.
note If you make a mistake entering the time, press the Esc button and enter the time again. 4. If you want to disable the password temporarily, select Timer and press Enter. Then hold down the Num button while you use the numeric keypad to enter the number of hours (from 0 to 9999) that you want the password feature disabled. If you want the projector to request the password every time it is turned on, set the timer to 0H. Press Enter when you’re done.
Press down the Num button on the remote control as you use the numeric keypad buttons to enter the password. Once you have entered the password correctly, the password screen closes, and projection begins. If the password is not correct, you see the message Wrong password. Please try again. If you enter an incorrect password three times in succession, you see the message The projector’s operation will be locked. Request code xxxxx and the projector switches to standby mode for approximately 5 minutes.
Restoring the Default Settings note The input signal, Video Signal, User’s Logo, and Language settings do not return to their defaults when you select Reset All. To reset the input signal or video signal, use the Reset option on the Signal menu; see page 55 for details. To reset the User’s Logo and Language settings, use the Reset option on the Extended menu; see page 59 for details. The Reset menu lets you return most projector menu settings to their default values.
5 Maintaining and Transporting the Projector Y warning Before you clean any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except the lamp and filter covers. Dangerous electrical voltages in the projector can injure you severely. Do not try to service this product yourself, except as specifically explained in this User’s Guide. Refer all other servicing to qualified service personnel. our projector needs little maintenance.
Cleaning the Lens Clean the lens whenever you notice dirt or dust on the surface. ■ Use a canister of compressed air to remove dust. caution ■ The lens is easily damaged. Do not use glass cleaner to clean the lens. Never rub the lens or use paper or rough material to clean it. Handle the projector carefully to avoid subjecting the lens to shocks. To remove dirt or smears on the lens, use lens-cleaning paper. If necessary, moisten a soft cloth with lens cleaner and gently wipe the lens surface.
Cleaning and Replacing the Air Filter Clean the air filter and air intake and exhaust vents on the bottom and rear of the projector after every 100 hours of use. If they are not cleaned periodically, they can become clogged with dust, preventing proper ventilation. This can cause overheating and damage the projector. When the filter and vents are clogged, the projector displays the message The projector is overheated.
4. If you need to replace the filter, slide it off, as shown. 5. Align the new filter carefully as you slide it into place. It should click into place. Replacing the Lamp note You can check to see how many hours the lamp has been used. See page 61. Turn the projector off when not in use. Continuous 24-hour-a-day use may reduce the overall life of this product. 72 The projection lamp typically lasts for about 2000 hours of use (in high brightness mode) or 3000 hours (in low brightness mode).
Contact your dealer or call Epson at (800) 873-7766 in the United States for a replacement lamp. Request part number V13H010L30. In Canada, please call (800) 463-7766 to locate a dealer. Follow these steps to replace the lamp: 1. Press the P Power button twice to turn off the projector. When you hear the projector beep twice, unplug the power cord. warning Let the lamp cool before replacing it. If the lamp breaks, handle the shards carefully to avoid injury. 2.
warning 6. Hold the lamp as shown and pull it straight out. This product includes a lamp component that contains mercury (Hg). Please consult your state and local regulations regarding disposal or recycling. Do not put it in the trash. caution Do not touch the glass portion of the lamp assembly. Touching the glass could result in premature lamp failure. note 7. Gently insert the new lamp. If it doesn’t fit easily, make sure it’s facing the correct way. 8.
Resetting the Lamp Timer You must reset the lamp timer after replacing the lamp to clear the Replace the Lamp warning message. Follow these steps: 1. Connect the power cable and turn on the projector. 2. Press the Menu button on the remote control or projector and select the Reset menu. Then press Enter. You see the following: note Do not reset the lamp timer if you have not replaced the lamp. If you do, the Lamp Hours will not accurately reflect the number of hours that the lamp has been used.
Transporting the Projector note Epson shall not be liable for any damages incurred during transportation. 76 The projector contains many glass and precision parts. If you need to transport it, please follow these packing guidelines to prevent damage to the projector: ■ When shipping the projector for repairs, use the original packaging material if possible. If you do not have the original packaging, use equivalent materials, placing plenty of cushioning around the projector.
6 Solving Problems This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can’t solve yourself.
Use to select a problem or solution Press to return to the last menu Follow these steps to get help: 1. Press the ? Help button on the remote control or projector. You see the help menu. Press to confirm selection Press to return to the last menu Help button Press one of these buttons to select a problem or solution 2. Use the pointer button on the remote control or the up and down arrow buttons on the projector to select an option. Then press the Enter button to select it.
What To Do When the Lights Flash The lights on top of the projector indicate the projector’s status and let you know when a problem occurs. Power light Lamp light Temperature light If the projector is not working correctly, first turn it off and unplug it. Then plug the power cord back in and turn on the projector. If this does not solve the problem, check the status lights on top of the projector and try the solutions recommended in the following table.
Power light Lamp light Temperature light Red Flashing red Flashing red There is an internal error in the projector. Turn the projector off and unplug it. Contact Epson for help. Red Off Flashing red There is a problem with the fan or a sensor. Turn the projector off and unplug it. Contact Epson for help. Red Flashing red Off The lamp is burned out, broken, or not installed correctly; or the lamp cover is open.
Solving Problems with the Image or Sound Power does not turn on. ■ Make sure the power cable is connected. Also, connect a lamp to your power outlet to make sure it’s working. ■ If the projector lights turn off and on when you touch the power cable, the cable may be defective. Contact Epson as described on page 91. No image appears on the screen. ■ Check that the Power light is green, not flashing, and the lens cap is off.
■ The attached computer may be in sleep mode or displaying a black screen saver. Try pressing a key on the computer. ■ If you’re projecting from a video source, press the Play button on your video equipment. Nothing appears on the external monitor. ■ Make sure the VGA computer cable is connected to your computer’s video port and the projector’s Computer1/Component Video1 port. It will not work if you connected the computer cable to the projector’s Computer2/Component Video2 port.
If you’re using a PC notebook: ■ Hold down the Fn key and press the function key that lets you display on an external monitor. It may have an icon such as , or it may be labelled CRT/LCD. Allow a few seconds for the projector to sync up after pressing it. Check your notebook’s manual or online help for details. On most systems, the or CRT/LCD key lets you toggle between the LCD screen and the projector, or display on both at the same time.
The message Not Supported is displayed. ■ Make sure your computer’s resolution and frequency are supported by the projector. See page 97. If necessary, change your computer’s resolution setting as described below. ■ If you’re projecting from a composite or S-video source, make sure the correct Video Signal is selected in the Signal menu. See page 57. It should be set to Auto unless you are projecting from a 60 Hz PAL video source, in which case it should be set to PAL60.
■ Macintosh OS 9.x: On the Apple menu, choose Control Panels, then click Monitors or Monitors and Sound. Select a different resolution. If this option isn’t available, select one of the other compatible video formats listed on page 96. ■ You may also need to modify existing presentation files if you created them for a different resolution. See your software documentation for specific information.
■ If you’re projecting from a composite or S-video source, check the Video Signal setting in the Signal menu. In most cases, leave it set at Auto. If you’re using a 60-Hz PAL video source, change this setting to PAL60. See page 57 for details. ■ Make sure the cables are securely connected at both ends. ■ If you’re projecting from a computer, select the correct resolution; see “Compatible Computer Display Formats” on page 97.
You see vertical stripes, flickering, or the image still looks blurry after trying the solutions in the previous section. ■ If you’re projecting from a computer and displaying an image that contains a lot of fine detail, you may notice one or more vertical stripes or bands, or some of the characters may look heavy or blurred. Press the Auto button on the remote control. This resets the projector’s tracking and sync settings.
■ Try adjusting the Color Adjustment setting on the Image menu. See page 54. ■ Check your computer display settings to correct the color balance. ■ If the image seems dark, the lamp may be nearing time for replacement. Check the lamp hours as described on page 61 and replace it, if necessary, as described on page 72. There is no sound. 88 Solving Problems ■ Press the button on the remote control or projector to turn up the volume.
Solving Password Problems You have forgotten the password. ■ Write down the request code that appears in the Password Protect Release screen and contact Epson. See “Where To Get Help” on page 91. ■ If you turned on the password protect feature before setting the password and no password was set before, try using the default password: 0000. The remote control is not available. You must have the remote control to enter the password. If necessary, you can purchase a replacement remote control from Epson.
You have lost the remote control. You need the remote control to access many projector features. If you have lost it, you can order another from Epson. See page 91 for details about ordering. You can’t control the mouse pointer with the remote control. ■ Make sure the USB mouse cable is securely connected to both your computer’s USB port and the projector’s USB port. For details, see page 19.
Where To Get Help Epson provides technical assistance through electronic support services 24 hours a day, as listed in the following table. Service Access World Wide Web From the Internet, you can reach Epson’s product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.
Before you call, please have the following information ready: ■ Product name (PowerLite 821p) ■ Product serial number (located on the bottom of the projector) ■ Computer or video configuration note ■ Description of the problem To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada). You can purchase screens, carrying cases, or other accessories from Epson at (800) 873-7766 or by visiting the Epson Store at www.epsonstore.com (U.S.
Technical Specifications General Type of display Poly-silicon TFT active matrix Lens F=1.70 to 1.87, f=21.3 to 25.6 mm Resolution 1024 × 768 pixels Color reproduction Full color, 16.8 million colors Brightness (ANSI) 2600 lumens (High brightness mode) 1900 lumens (Low brightness mode) Contrast ratio 500:1 Image size 30 to 300 inches (0.8 to 7.6 meters) Projection distance 2.8 to 48.3 feet (0.85 to 14.
note Lamp life results vary depending on environmental conditions and usage. Turn the projector off when not in use. Continuous 24-hour-a-day use may reduce the overall life of the product. Projection Lamp Power consumption 200 W Lamp life About 2000 hours (High brightness); 3000 hours (Low brightness) Remote Control Range 20 feet (6 meters) Operating angle About ± 30° horizontally About ± 15° vertically Batteries (2) Alkaline AAA Mouse Compatibility Supports USB (Type B) Dimensions Height 4.
Environmental Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: 14 to 140 °F (–10 to 60 °C) Humidity Operating: 20 to 80% RH, non-condensing Storage: 10 to 90% RH, non-condensing Safety and Approvals United States FCC 47CFR Part15B Class B (DoC) UL60950 Third Edition Canada ICES-003 Class B CSA C22.2 No. 60950 (cUL) CE Marking Directive 73/23/EEC, 89/336/EEC IEC60950 Third Edition EN 55022, EN 55024 IEC/EN61000-3-2 IEC/EN61000-3-3 Pixelworks™ DNX™ ICs are used in this projector.
Compatible Video Formats You can use any of the following video sources: VCR, DVD player, camcorder, digital camera, gaming console, or laser disc player. The projector supports composite video, S-video, component video, and RGB video, and it automatically senses the video format (HDTV, SDTV, NTSC, PAL, or SECAM).
Compatible Computer Display Formats You can connect the projector to a wide range of computers, including PCs and notebooks, Apple Macintosh, Power Macintosh series (including G3, G4 and G5 systems), PowerBook computers, many iMac and iBook series systems, and high-end workstations such as the Sun® SPARCstation.™ Although images are displayed at the projector’s native resolution of 1024 × 768 pixels, Epson’s patented SizeWise chip supports computer display formats ranging from VGA through UXGA.
The projector supports these monitor display formats: 98 Technical Specifications Mode Refresh Rate (Hz) Resolution VGA EGA 70 640 × 350 VGA—60 VESA—60 VESA—72 VESA—75 VESA—85 60 60 72 75 85 640 × 480 640 × 480 640 × 480 640 × 480 640 × 480 SVGA—56 SVGA—60 SVGA—72 SVGA—75 SVGA—85 56 60 72 75 85 800 × 600 800 × 600 800 × 600 800 × 600 800 × 600 XGA—60 XGA—70 XGA—75 XGA—85 60 70 75 85 1024 × 768 1024 × 768 1024 × 768 1024 × 768 SXGA1—70 SXGA1—75 SXGA1—85 70 75 85 1152 × 864 1152 × 864 1152
Notices This appendix includes safety instructions and other important information about your Epson PowerLite projector. Important Safety Instructions Follow these safety instructions when setting up and using the projector: ■ Do not place the projector on an unstable cart, stand, or table. ■ Do not use the projector near water or sources of heat. ■ Use the type of power source indicated on the projector. If you are not sure of the power available, consult your dealer or power company.
■ Never push objects of any kind through the cabinet slots. Never spill liquid of any kind into the projector. ■ Except as specifically explained in this User’s Guide, do not attempt to service this product yourself. Refer all servicing to qualified personnel. Opening or removing covers may expose you to dangerous voltages and other hazards.
Remote Control Information You can operate the projector by remote control via a line-of-sight infrared (IR) receiver at the front and rear of the projector. The projector may not respond to remote control commands under the following conditions: ■ There is an object between the remote control IR emitter and the IR receiver on the projector. ■ Ambient light is too bright. ■ Certain types of fluorescent lighting are used. ■ A strong light source shines into the IR receiver.
Declaration of Conformity According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers We: Located at: Epson America, Inc. 3840 Kilroy Airport Way MS: 3-13 Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Warranty Epson America, Inc. Limited Warranty Basic Two-Year Warranty and 90-Day Lamp Warranty What Is Covered: Epson America, Inc.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID.
Notices
Index A A/V cable, 22 to 23 A/V Mute, 45, 59, 63 to 64, 81, 88 Accessories, 12, 92 Adapters, Macintosh, 12, 17 Air filter cleaning and replacing, 71 to 72 purchasing, 12 Anti-theft device, 12 Aspect ratio, 46, 57, 93 Audio adjusting volume, 41, 58 cable, 8, 21, 88 connecting notebook, 21 problems, troubleshooting, 88 turning off, 45 Audio adapter, 10, 27 Auto button, 39, 56 Auto Keystone correction, 15, 38, 50, 58 Auto Setup setting, 39, 56 B Background Color setting, 59, 66 Banding in image, 87 Batteries,
Distance from projector to screen, 14, 93 Documentation, using, 9 DVD player, connecting to, 22 to 26 Dynamic color mode, 40 E Electrical specifications, 94 Enter button, 47, 51 to 52 Entering the password, 66 to 67 Environmental specifications, 95 Epson accessories, 12, 92 Extra Care Road Service, 10 PrivateLine Support, 9, 91 Store, 12, 92 technical support, 9, 91 to 92 Esc button, 47, 51 to 52 Extended menu, 50, 59 to 60 Extra Care Road Service, 10 E-Zoom button, 45 to 46 F FCC compliance statement, 10
Logo creating, 63 to 64 displaying, 64 to 66 turning on, 59, 65 to 66 Low brightness, 39, 72, 93 M Macintosh adapters, 12, 17 connecting, 16 to 19 Manuals, 9 Menus changing settings, 51 to 52 Extended, 50, 59 to 60 Image, 50, 53 to 54 Info, 50, 61 to 62 Reset, 50, 68 Setting, 50, 57 to 58 Signal, 50, 55 to 57 User’s Logo, 63 to 64 using, 50 to 52 Message setting, 59 Mouse compatibility, 94 connecting cable, 19 to 20 using remote control as, 47 Moving projector, 76 N Noise level, 93 Notebook computer conne
Projector accessories, 12 carrying case, 12, 76 cleaning, 69 to 72 disabling buttons, 58, 67 distance from screen, 14, 93 feet, adjusting height with, 37 lamp specifications, 94 password protection, 62 to 67 positioning, 14 to 15 resolution, 7, 93, 97 to 98 transporting, 76 turning off, 42 turning on, 30 to 32 unpacking, 10 viewing information about, 61 to 62 Q Quick Setup sheet, 9 R Raising image, 37 RCA A/V cable, 22 to 23 Rear projection, 15, 60 Registration, 10 Remote control problems, 89 to 90, 101 r
T V Technical support, 9, 91 to 92 Temperature light, 79 to 80 requirements, 95 Theatre color mode, 40, 54 Timer, lamp, 75 Tint setting, 54 Tracking, adjusting, 56, 86 to 87 Transporting projector, 76 Troubleshooting color, 87 to 88 cut-off image, 39, 84 to 85 image quality, 85 to 87 image shape, 85 no image, 81 to 84 no sound, 88 password, 89 pointer, 90 remote control problems, 89 to 90, 101 Turning off picture, 45 Turning off projector, 42 Turning on password, 65 to 66 Turning on projector, 30 to 32 Tu
Index
Lamp cover Control panel Power button Temperature light Lamp light Zoom in Air exhaust vent Zoom out Power light Foot release lever Advance a slide Turn the projector on/off Front adjustable foot Zoom ring Lens cap Remote control sensor Go back a slide Navigate the projector menus and control pointer Freeze the projector display (presentation and sound continue unless stopped) Turn off display and sound Change the color mode Display the pointer Enable number keypad Focus ring Display projec
Lamp cover Control panel Power button Temperature light Lamp light Zoom in Air exhaust vent Zoom out Power light Foot release lever Advance a slide Turn the projector on/off Front adjustable foot Zoom ring Lens cap Remote control sensor Go back a slide Navigate the projector menus and control pointer Freeze the projector display (presentation and sound continue unless stopped) Turn off display and sound Change the color mode Display the pointer Enable number keypad Focus ring Display projec
