User's Manual

4. Is the diskette write-protected? On a 3.5-inch diskette, the
write-protect switch may be set to the write-protect
position or there may be no switch. On a 5.25-inch diskette,
there may be a write-protect tab over the side notch or
there may be no notch. You cannot alter data on a
write-protected diskette. (Some programs do not function
properly if the diskette is write-protected.)
5. Is the diskette formatted? A new diskette must be formatted
before you can store data on it. See your operating system
documentation for instructions on formatting diskettes.
6. Did you receive one of the following MS-DOS error
messages?
Disk Drive Error: Abort, Ignore, Retry?
Disk error reading drive a:
Disk error writing drive a:
If you see one of these messages, make sure the diskette is
properly inserted in the drive. If the problem persists, try
removing the diskette and reinserting it. If the error
message still occurs, you may have a defective diskette. Try
copying the files from the bad diskette to a new diskette.
7. If you see no error messages but there is something wrong
with the data in a file, the operating system or an
application program may have updated the storage
information on the diskette incorrectly. This is probably the
case if you have one of these problems:
0 Part of a file is missing
0 A file includes parts of other files
0 An expected output file is missing.
Troubleshooting 6-13