® Laser Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Contents Getting Started About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Chapter 1 Product Information Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Using the Printer Driver Using the Printer Driver with Windows . . . . . . . . . . . . . . . . . . . .33 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .33 EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . . . . . . .34 Increasing the Printing Speed . . . . . . . . . . . . . . . . . . . . . . . . .43 Note for using shared printers in Windows 2000 and NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 6 Troubleshooting Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Preventing paper-feed and paper-jam problems . . . . . . . . .89 Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Operational problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Printout problems . . . . . . . . . . . . . . . . . . . .
Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 500-Sheet Lower Paper Cassette Unit (C81336✽) . . . . . . . . .125 Face-up Tray (C813372) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Developer cartridge (S050010) . . . . . . . . . . . . . . . . . . . . . . . .126 Photoconductor unit (S051055) . . . . . . . . . . . . . . . . . . . . . . . .127 Appendix B Working with Fonts EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started Your EPSON EPL-5800L Advanced printer combines high performance and reliability with a wide range of features. To get started with your printer, please: ❏ Read the safety information, laser printer precautions, and important safety instructions in the Setup Guide. ❏ Use your Setup Guide to set up and test your new printer. See this Reference Guide for detailed information about your printer. About This Guide This guide contains information about using your printer.
Chapter 5, “Replacing Consumables,” explains how to replace consumable products Chapter 6, “Troubleshooting,” tells you what to do if you encounter problems. Chapter 7, “Cleaning and Transporting the Printer,” provides instructions on how to clean and transport your printer. Appendix A, “Technical Specifications,” contains the technical specifications for the printer. Appendix B, “Working with Fonts,” describes the steps you need to follow to add EPSON BarCode fonts.
Safety Precautions Be sure to follow these precautions carefully to ensure safe, efficient operation: ❏ Be careful not to touch the fuser, which is marked CAUTION Hot Surface Avoid Contact, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. CAUTION Hot Surface Avoid Contact ❏ Avoid touching the components inside the printer unless instructed to do so in this guide. ❏ Never force printer components into place.
❏ When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality will decline. ❏ Do not turn the cartridge upside down or stand it on its ends. ❏ When handling the cartridge, always place it on a clean, smooth surface. ❏ Do not attempt to modify the cartridge or take it apart. It cannot be refilled. ❏ Avoid touching the toner or getting it in your eyes.
❏ When removing or installing a photoconductor unit, protect the light-sensitive drum from exposure to light any longer than necessary. The light-sensitive drum is the green cylinder visible through the openings in the unit. Overexposing the drum might cause abnormally dark or light areas to appear on the printed page and may shorten the service life of the unit. ❏ Be careful not to scratch the surface of the drum.
❏ Be sure to keep the consumable components out of the reach of children. ❏ Do not leave jammed paper in the printer. It can cause the printer to overheat. ❏ Avoid using outlets that other appliances are plugged into. ❏ Use only an outlet that meets the power requirements of this printer. Power On/Off Cautions c Caution: Do not turn off the printer: ❏ For at least 22 seconds after turning on the printer. Wait until the Ready (green) light comes on and is not flashing.
Chapter 1 Product Information Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Panel lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Options and consumable products . . . . . . . . . . . . . . . . . . . .
Printer Parts Printer cover ready light (green) Latch error light (red) Manual feed slot Power switch MP (Multi Purpose) tray Face-down tray Paper path selector AC inlet USB interface connector Parallel interface connector Chapter 1 Product Information 14
Panel lights ready light (green) error light (red) Ready Light (green) Error Light (red) Printer Status Off Off Printer is off. On Off Printer is ready to print. Flashing Off Printer is warming up or receiving data. Off Flashing Flashing On The printer is out of paper or has an error that can be easily cleared. See “Problems and Solutions” on page 89. Off On Flashing alternately. An error has occurred. Try turning off the printer, waiting a few minutes and then turning it back on.
About Your Printer Your printer is the latest in EPSON’s advanced line of laser printers. The printer’s 600/300-dpi (dots per inch) resolution is enhanced by EPSON’s Resolution Improvement Technology (RITech) and Enhanced MicroGray technology. RITech works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics, while Enhanced MicroGray improves the halftone quality of graphics. The printer is easy to install and use.
Options and consumable products Options and consumable products are sold separately, and can be installed easily. To purchase options or consumable products, contact your dealer or the customer support representative in your area. The last digit of the product number, represented by an asterisk (✽), varies by country. Be sure to mention the product number when placing your order. Memory The printer comes with 2 MB of memory, which can be expanded up to a total of 13 MB.
Chapter 2 Paper Handling Available Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . .20 Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 500-Sheet Lower Paper Cassette Unit . . . . . . . . . . . . . . . . . .21 Loading Paper . . . . . . . . .
Available Media This section explains what kinds of paper and media you can use with your printer. Do not use paper or media not mentioned in this section. Note: The printer is extremely sensitive to moisture. Be sure to store your paper in a dry environment.
Paper that should not be used You cannot use the following paper in this printer. They may cause printer damage, paper jams, and poor print quality.
Paper Sources This section describes the combinations of paper sources and paper types that you can use. MP tray Paper Type Capacity Paper Size Plain paper Up to 150 sheets of 75 g/m² paper (Weight: 60 to 90 g/m²) A4, A5, B5, Letter (LT), Legal (LGL), F4, Half-Letter (HLT), Executive (EXE), Government Letter (GLT), Government Legal (GLG), Custom-size paper: 76.2 × 127 mm minimum 215.9 × 355.
Loading Paper The printer can feed paper from either of two sources: the MP tray or the optional 500-Sheet Lower Paper Cassette Unit. Please note the following points: ❏ Paper should be of high quality and be relatively smooth, with a weight between 60 and 90 g/m² (16 to 24 lb). ❏ The printer is extremely sensitive to moisture. Be sure to store paper in a dry environment. ❏ Use of colored paper is acceptable, but coated paper should be avoided.
2. Fan a stack of paper and tap it on a flat surface to even the edges. Insert the paper printable side up into the tray and adjust the paper guides. Note: ❏ To widen the paper guides, press on the lever of the right paper guide while sliding it outwards. ❏ Load letterheads printable side up and with the letterhead portion toward the printer.
3. Place the cover back on the MP tray as the protection against the dust and for manual-feed printing, as shown below. 4. Raise the face-down tray and lift up the paper support on the top to prevent paper from falling off the edge.
If you installed the optional Face-up Tray and you want the sheets to come out face-up, then raise the Face-up Tray instead, and set the paper path selector down. Note: ❏ Before printing, make sure that the Paper Size setting in your printer driver matches the paper you load. ❏ If you want to print on paper heavier than 90g/m² (24 lb) or on special paper (such as envelopes, labels, transparencies, or thick paper), see “Printing on Special Media” on page 28.
Manually loading paper Follow these steps to load a single sheet of paper from the manual feed slot: 1. Make sure the cover is in place on the MP tray. 2. Insert a single sheet, with the printable side up, as far as it will go into the manual feed slot above the tray cover. Adjust the paper guides to match the paper size you are using. Note: Load letterheads printable side up and with the letterhead portion toward the printer. 3.
500-Sheet Lower Paper Cassette Unit Follow the steps below to load paper into the 500-Sheet Lower Paper Cassette Unit. 1. Pull the paper-tray out from the cassette unit. 2. Press down the plate in the paper-tray until it locks into position. 3. Fan a stack of paper and tap it on a flat surface to even the edges. Insert the paper printable-side up into the tray. Note: Load letterheads printable side up and with the letterhead portion toward the printer.
4. Insert the loaded paper-tray back into the unit. Printing on Special Media Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. The EPL-5800L Laser Printer can print on special paper stock such as envelopes, labels, transparencies, and thick paper.
Envelopes You can load five to ten envelopes into the MP tray, depending on the envelope thickness (60 to 90 g/m²). Load envelopes with the flap side down and short edge first. printable side up To print on envelopes, choose Thick Narrow in the printer driver’s Paper setting found in the Extended Settings dialog box. This dialog box is accessed through the printer driver’s Optional Settings tab.
Labels You can load five to ten sheets of labels into the MP tray. However, you may need to feed some types of labels one sheet at a time. Use only labels designed for laser printers or plain-paper copiers. To prevent the adhesive from coming into contact with printer parts, always use labels that completely cover the backing sheet, with no gaps between the individual labels. You should test the label sheet for leaking adhesive by pressing a sheet of paper on top of a sheet of labels.
Thick paper You can load five to ten sheets of thick paper into the MP tray. However, you may need to feed some types of thick paper one sheet at a time. Use the thick paper of a weight between 90 and 163 g/m² (24 to 43 lb). When printing on thick paper, be sure to change the Paper setting on the Extended Settings on the printer driver’s Optional Settings menu. Choose Thick Narrow for thick paper which is less than 188 mm wide. Choose Thick Wide when printing on thick paper which is 188 mm or wider.
Chapter 3 Using the Printer Driver Using the Printer Driver with Windows . . . . . . . . . . . . . . . . . . . .33 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .33 EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . . . . . . .34 Increasing the Printing Speed . . . . . . . . . . . . . . . . . . . . . . . . .43 Note for using shared printers in Windows 2000 and NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Printer Driver with Windows To control your printer and change its settings, use the printer driver. The printer driver allows you to easily make all the print settings, including paper source, paper size, and orientation. To access the driver menus, see below. Accessing the printer driver You can access your printer driver directly from most Windowsbased applications, or from your Windows operating system, as explained below.
EPSON Status Monitor 3 Utility About the EPSON Status Monitor 3 utility EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status. For example, you can find out the amount of remaining toner or the remaining functional life of the photoconductor unit through this utility. If a print error occurs, the utility provides you with a message describing the error. The Status Monitor 3 utility is accessed from within the printer driver.
Local Printer Connect the printer directly to the printer port of your computer. (1) local printer (2) Windows Me/98/95/2000/NT 4.0/Macintosh (3) Parallel cable/USB cable Windows shared printer To monitor a shared printer from the client through the server machine, you have to make a setting change on the printer driver installed on the server machine. The change involves selecting the Allow monitoring of shared printers check box in the Monitoring Preferences dialog box.
See the README file for more information about support for Windows shared printers. Windows Me/98/95/2000 Windows NT 4.0 Bi-directional support is necessary. No special settings needed. For Windows Me/98/95/2000: You need to enable bi-directional support in the printer’s Properties dialog box. For Windows Me/98/95 users, click the Details tab and then click Spool Settings. For Windows 2000 users, click the Ports tab. Make sure the Enable bi-directional support for this printer check box is selected.
4. Click the Utility tab. 5. Click the EPSON Status Monitor 3 icon to start the EPSON Status Monitor 3 utility. Note: Clearing the Monitor the printing status check box during normal operation causes the Status Alert window to stop monitoring some errors. See “Status Alert Window” on page 41 for more information on this function.
Getting Printer Status Details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Printer image: The image at the upper left shows the printer status graphically. Text box: The text box next to the printer image displays the current status of the printer. If a problem occurs, the most probable solution is displayed. OK button: Clicking this button closes the dialog box.
Paper: Displays the paper size and the approximate amount of paper remaining in the paper source. Information for the optional 500-Sheet Lower Paper Cassette Unit is displayed only if this option is installed. Toner: Indicates the amount of remaining toner. The toner icon flashes if toner is low (10 percent or less). Photoconductor Unit Life: Indicates the remaining functional life of the photoconductor unit.
Setting Monitoring Preferences To make specific monitoring settings, click the Monitoring Preferences button in the Utility tab of the printer driver’s Properties dialog box. The Monitoring Preferences dialog box appears. The following settings and buttons appear in the dialog box: Select Notification: Use the check boxes to select the types of error that you wish to be notified about. Default button: Restores default settings.
Select Shortcut Icon: To use the shortcut icon, select the Shortcut Icon check box and choose an icon. The icon you select appears on the right side of the task bar. Once the shortcut icon is in the task bar, you can double-click it to open the Status Monitor 3 dialog box. You can also rightclick the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box, and EPSON EPL-5800L Advanced to open the EPSON Status Monitor 3 dialog box.
The Status Alert window opens under the conditions you select in the Monitoring Preferences dialog box. If you wish to see information about printer consumables, click the Consumable Details button. If you click this button, the dialog box will not disappear even after the problem is cleared. To close the box you need to click the OK button. Stopping Monitoring The EPSON Status Monitor 3 utility monitors the printer during printing and while the EPSON Status Monitor 3 dialog box is open.
Increasing the Printing Speed Faster printing with Direct Memory Access (DMA) is possible if your printer is connected to your computer through an Extended Capability Port (ECP), a type of parallel port with expanded specifications. With DMA and ECP, you can send print-job data directly to the printer without going through the CPU, which increases the effectiveness of data flow. Before using DMA to transmit a print job confirm the following points. ❏ Check if your computer supports DMA.
Note for using shared printers in Windows 2000 and NT 4.0 If you are using a shared printer in Windows 2000 or NT 4.0, it is important that you follow the instructions below carefully, especially “Accessing the printer through a network,” which describes how to install the printer driver on Windows 2000 and NT 4.0 clients. If you do not follow these instructions, you may not be able to properly install or use the printer driver.
3. Click Shared (for Windows 2000 users, select Shared as), then type the Shared Name. 4. Click OK. Note: For Windows NT 4.0 users, do not select a driver from the Alternate Drivers list. For Windows 2000 users, do not select the driver from the Additional Drivers list in the Additional Drivers dialog box.
Accessing the printer through a network To access your printer from another computer on the network, follow these steps. Note: Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer. 1. Install the printer driver to the client computer from the software CD-ROM. 2. Open the Printer folder from the Control Panel, then open the Properties for your printer. 3. Click the Ports tab, then click Add Port.
4. The following dialog box appears. Select Local Port, then click New Port. 5. The following dialog box appears. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK.
6. In the Printer Ports dialog box, click Close to return to the Ports menu. 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver.
Choosing the printer port You have to specify the interface you are using to print. The standard interfaces that come with your printer are parallel and USB. To specify the interface, you need to choose the appropriate printer port setting in the printer driver. Parallel connection The Windows platform supports the parallel interface. The instructions given below are for Windows 98, but the procedure is similar on other Windows operating systems. 1.
4. Click the arrow next to the Print to the following port dropdown list, then select LPT1: (ECP Printer Port). 5. Click OK to save this setting.
Using the ECP mode To use the ECP mode with a parallel (IEEE 1284-B compliant) connection, your computer must support ECP mode. To use the ECP mode, follow these steps: 1. Make the ECP mode settings in the BIOS setting program that comes with your computer. (For details of the settings and the program, see your computer manual.) 2. Click the Start button, point to Settings, and then click Control Panel. 3. Right-click the System icon, and click Open in the menu that appears. 4.
USB connection The USB interface that comes with your printer complies with Microsoft Plug and Play (PnP) USB specifications. Note: Only Macintosh® and PC systems equipped with a USB connector and running Mac® OS 8.1 (or later) or Windows Me/98/2000 respectively support the USB interface. For Windows Me/98/2000 1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5800L Advanced icon, and click Properties in the menu that appears. 3. Select the Details tab.
4. Click the arrow next to the Print to the following port drop-down list. In Windows Me or 98, select EPUSB1: (EPSON EPL-5800L). In Windows 2000, check USB001 in the list on the Ports menu. 5. Click OK to save this setting.
For Macintosh Note: ❏ The USB interface is not compatible with the Macintosh operating system’s QuickDraw GX. ❏ If you are connecting the USB cable to your Macintosh through a USB hub, be sure to connect using the first hub in the chain. The USB interface may be unstable depending on the hub used. If you experience problems with this type of setup, connect the USB cable directly to your computer’s USB connector. 1. Select Chooser from the Apple menu.
Using Printer Driver with Macintosh Accessing the printer driver To control your printer and change its settings, use the printer driver. The printer driver allows you to easily make all the print settings, including paper source, paper size, and orientation. To access the driver menus, see below. To access the printer driver from Macintosh, Choose Chooser from the Apple menu. Then click the EPL-5800L icon and click Setup. Accessing Online Help You can access the Online Help from the printer driver.
Accessing EPSON Status Monitor 3 EPSON Status Monitor 3 monitors the printer during printing and while the EPSON Status Monitor 3 dialog box is open. You can access the EPSON Status Monitor 3 utility by selecting the EPSON Status Monitor 3 alias in the Apple menu. Note: ❏ The appropriate printer port must already be selected in the Chooser so that necessary information can be received from the selected printer driver when the EPSON Status Monitor 3 starts.
For Macintosh Users z Printer image: The image at the upper left shows the printer status graphically. Text box: The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. Close button: Clicking this button closes the dialog box. Paper: Displays the paper size and the approximate amount of paper remaining in each paper source.
Toner: Indicates the amount of remaining toner. The toner icon flashes if toner is low (10 percent or less). Photoconductor Unit Life: Indicates the remaining functional life of the photoconductor unit. Monitor Setup To make specific monitoring settings, click the Monitor Setup button when you start the status monitor. The Monitor Setup dialog box appears. The following settings and the buttons appear in the dialog box.
Status Alert window This window indicates what type of error has occurred and offers you a possible solution. It closes automatically once the problem is cleared. If you wish to see information about printer consumables, click the Show details button. If you click this button, the dialog box will not disappear even after the problem is cleared. To close the box you need to click the OK button. Note: The Status Alert window automatically appears when a problem occurs with your printer.
Chapter 4 Installing and Removing Options Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 500-Sheet Lower Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . .62 Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Face-up Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Options You can add to your printer’s capabilities by installing any of the following options: ❏ 500-Sheet Lower Paper Cassette Unit (C81336✽) increases paper feeding capacity. ❏ Face-up Tray (C813372) enables face-up output. ❏ Optional memory module expands your printer’s memory. Note: The asterisk (✽) is a substitute for the last digit of the product number, which varies by country. Each of these options is discussed in its own section.
500-Sheet Lower Paper Cassette Unit The optional 500-Sheet Lower Paper Cassette Unit gives you a second paper source in addition to the MP tray. This section describes how to install the cassette unit. Installing Follow the instructions below to install the 500-Sheet Lower Paper Cassette Unit: 1. Turn off the printer. 2. Unplug the printer’s power cord from the electrical outlet and from the printer. 3. Remove all interface cables from the interface connectors. 4.
5. Reconnect any interface cables you removed. 6. Make sure that the printer’s power switch is turned off before plugging the power cord into the printer and into an electrical outlet. 7. Turn on the printer. To confirm that the 500-Sheet Lower Paper Cassette Unit is installed correctly, print a status sheet. See “Testing the Printer Connection” in the Setup Guide. Confirm that the 500-Sheet Lower Paper Cassette Unit is listed under the Paper Source section of the status sheet.
5. Repack the optional 500-Sheet Lower Paper Cassette Unit in its original carton. 6. Reconnect all the interface cables. 7. Plug the printer’s power cord into an electrical outlet. 8. Turn on the printer. Face-up Tray The printer normally outputs paper face-down on top of the printer. If you want face-up output, you can install the optional Face-up Tray (C813372).
Installing Follow the instructions below to attach the Face-up Tray to the printer: 1. Turn off the printer. 2. Attach the Face-up Tray by sliding the mounting pins into the corresponding holes, one at a time. Do not force both sides in at once.
Using The printer is factory set for face-down output. After installing the Face-up tray, you can switch the paper path from face-down to face-up by pushing the paper path selector down. The paper path selector is located on the right side of the printer, near the back. Removing 1. Turn off the printer. 2. Remove the Face-up tray. 3. Switch the paper path selector up.
Memory Module By installing a Single In-line Memory Module (SIMM), you can increase printer memory up to 13 MB (printer standard 2 MB plus optional 8, 16, or 32 MB). You may want to add additional memory if you are having difficulty printing complex graphics. Note: The maximum expandable memory is 13 MB. Even with 16 or 32 MB installed, only 13 MB are accessible. You can purchase SIMMs from various vendors.
2. Press the latch on the left side of the printer, and raise the printer cover. 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. Note: Be careful to avoid dropping screws into the printer when removing them. It may be helpful to use a magnetic screwdriver.
4. Identify the slot into which the SIMM is to be installed—the long slot with the two clips at the ends. Make sure that the clips are open (leaning away from the slot). Clips must be open. This is the slot. w c Warning: Avoid touching the electrical components that are exposed after you remove the side cover. Be aware that these components may become hot while the printer is in use.
5. Firmly insert the SIMM into the slot at an angle from the right side, as shown below. Hold both sides of the SIMM and turn it to the perpendicular to lock it into place. 6. Set the side cover back into place.
7. Fasten the side cover with the two screws. 8. Gently close the printer cover. 9. Plug in the printer and turn it on. Note: After installing the printer driver, you can confirm the optional memory is installed correctly. Windows users can check in the Printer Driver by selecting the Optional Settings tab under Properties. To verify that memory is correctly installed, print a status sheet. See “Testing the Printer Connection” in the Setup Guide.
If an incorrect amount of memory is shown on the status sheet, turn off the printer and review the steps above to make sure you correctly installed the SIMM. If the amount of memory is still incorrect, contact your dealer or a qualified service representative for assistance. If your computer is running Windows Me, 98, 95, 2000 or NT 4.0, you can also confirm that the memory module is correctly installed by checking the information displayed in the Optional Settings tab of the printer driver.
3. Face the right side of the printer, and using a crosshead screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. 4. Push the clips on each side of the SIMM slot outward to release the memory module. 5. Grasp the SIMM firmly on both ends and pull it out.
6. Set the side cover back into place. 7. Fasten the side cover with the two screws. 8. Gently close the printer cover.
Chapter 5 Replacing Consumables Replacing the Developer Cartridge. . . . . . . . . . . . . . . . . . . . . . . . .77 Replacing the Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . .
Your printer uses two consumable components, which are listed below along with their approximate service lives. Developer cartridge (S050010) Up to 6,000 pages at 5% print ratio on A4 or Letter size paper, depending on the complexity of print jobs. Photoconductor unit (S051055) Up to 20,000 pages at 5% print ratio. You can view the condition of the consumables using the EPSON Status Monitor 3 utility. Replace the developer cartridge if you notice a decline in print quality.
Replacing the Developer Cartridge Follow these steps to replace the developer cartridge: 1. Make sure the printer is turned off. 2. Make sure the output tray on top of the printer is lowered. 3. Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way. c Caution: You must completely open the printer cover when replacing the developer cartridge; otherwise, you may damage the printer.
4. Hold the cartridge by the handle and pull it straight up and out of the printer. w c Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. Caution: Be careful not to spill any remaining toner from the used developer cartridge. If toner is spilled inside the printer, clean it with a clean, dry, lint-free cloth or with a vacuum-cleaning device. 5. Dispose of the used developer cartridge properly.
6. Remove the new developer cartridge from its bag. While holding the cartridge horizontally, gently shake it a few times from side to side and then from front to back to distribute the toner evenly. 7. Remove the protective tape seal from the developer cartridge completely. c Caution: Never touch the developing roller under the flap; otherwise, print quality may decline.
8. Hold the cartridge by its handle and lower it into the printer, making sure that the pins on both sides of the cartridge fit into the grooves inside the printer. Slide the cartridge gently into the opening until it locks into place. 9. Lower the printer cover. Press it gently until it clicks shut.
10. When you turn on the printer, access the Printer Settings dialog box in the printer in the Optional Settings tab of the printer driver in Windows, or click the Setup button in the Chooser dialog box, and click the Printer Settings button in Macintosh. Click the Toner Level Clear button. The toner clear dialog box is displayed.
11. Click OK to reset the toner level counter. Whenever you replace the developer cartridge, you should clean the paper roller as described in “Cleaning the Printer” on page 113. Replacing the Photoconductor Unit 1. Make sure the printer is turned off. 2. Make sure the output tray at the top of the printer is lowered. 3. Open the printer cover by pressing the latch button on the left side of the printer and lifting the cover up all the way.
5. Slide the photoconductor unit gently out of the printer, as shown below. w Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. 6. Properly dispose of the used photoconductor unit. 7. Remove the new photoconductor unit from its bag.
c Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. 8. Insert the pins on both sides of the new photoconductor unit into the grooves inside the printer. Slide the unit gently into the opening until it locks into place.
9. Reinstall the developer cartridge. 10. Lower the printer cover. Press it gently until it clicks shut.
11. When you turn on the printer, access the Printer Settings dialog box in the Optional Settings tab of the printer driver of Windows, or click the Setup button in the Chooser dialog box, and click the Printer Settings in Macintosh. Click OPC Level Clear button. The OPC Level Clear dialog box appears. 12. Click OK to reset the Photoconductor level counter.
Chapter 6 Troubleshooting Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Preventing paper-feed and paper-jam problems . . . . . . . . .89 Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Operational problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Printout problems . . . . . . . . . . . . . . . . . . . .
Ready and Error Lights The ready (green) and error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution.
Problems and Solutions Look through this section to find the type of problem you have, and try the recommended solutions in the order they are presented. You will also be alerted to errors by the Status Alert window of the EPSON Status Monitor 3 utility according to the settings you make in the Monitoring Preferences dialog box. In addition, indicator lights on the printer’s built-in control panel will light up in different combinations to inform you of basic printer status, errors and warnings.
Clearing paper jams If the jammed sheet is inside the printer, remove the sheet as follows: 1. Make sure that the printer is turned off. 2. Close the output tray, and open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.
w Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.
3. Remove the developer cartridge. c Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline.
4. Remove the photoconductor unit. c Caution: Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline.
5. Remove the paper from the paper path. Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out.
6. Reinstall the photoconductor unit, and then the developer cartridge. 7. Close the printer cover. 8. Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.) Printing automatically restarts from the page that jammed. If the error light (red) continues flashing after removing all jammed paper, open and close the printer cover to clear the error.
1. Remove the MP tray cover and any stacked paper. 2. Gently pull out any sheets that have fed part way into the printer. 3. Open the printer cover. Be sure to remove any pieces of paper that may have torn off or are remaining in the printer. If necessary, take out the developer cartridge and the photoconductor unit and remove any paper left in the paper feed path. Reinsert the unit and then the cartridge.
4. Tap the edges of the paper stack on a flat surface and carefully reload it. (Do not reload curled or wrinkled sheets.) 5. Reinstall the MP tray cover. 6. Close the printer cover. The jammed page’s print data is automatically reprinted.
Follow the steps below to clear a feed jam in the 500-Sheet Lower Paper Cassette Unit: 1. Remove the paper-tray from the 500-Sheet Lower Paper Cassette Unit. 2. Remove any folded or jammed paper from the paper-tray and from the inside of the cassette unit, and discard any curled or wrinkled sheets.
3. Remove all paper from the paper-tray and press down on the plate until it locks into position. 4. Tap the edges of the paper stack, then set it back into the paper-tray, making sure the paper is evenly aligned and that the top sheet is below the maximum paper mark. 5. Make sure you are using the correct paper size. The tray can accommodate only A4 or Letter size paper, depending on the country where you purchased the option.
Operational problems The Ready light (green) does not turn on when you turn the printer on Turn off the printer and check the power cord connection between the printer and the electrical outlet. Then turn the printer back on. If the electrical outlet is controlled by an outside source such as a wall switch, make sure the switch is turned on. Try plugging another electrical device into the outlet to check whether the outlet is operating properly.
Printout problems Some or all of the printout is garbled or printed as asterisks Make sure that both ends of the interface cable are plugged in securely. If connecting through the parallel interface, make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length. If the printer still does not print correctly, contact your dealer or a qualified service representative.
Print quality problems The background is dark or dirty Lighten the Density setting in the printer driver. Turn off the printer and clean the paper path inside the printer using a clean, dry, lint-free cloth. Clean the internal printer components by printing three pages with only one character per page. You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken.
Black or white bands appear in the printout Turn off the printer. Clean the paper path inside the printer using a soft, dry, lint-free cloth. Clean the internal printer components by printing three pages with only one character per page. There may be a problem with the developer cartridge. Remove the cartridge and shake it gently from side to side and then from front to back to distribute the toner evenly, then reinstall it.
Toner smudges Your paper may be moist or damp. Do not store paper in a humid or damp environment. You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Specifications” on page 119 for information on choosing paper. Turn off the printer.
Completely blank pages Check the toner status using the EPSON Status Monitor 3 utility. If the status monitor displays the Toner Low message, you need to replace the developer cartridge. For instructions, see “Replacing the Developer Cartridge” on page 77. To check that the photoconductor unit and the developer cartridge are correctly installed, see Chapter 5, “Replacing Consumables.” The problem may be with your software program or your interface cable.
The image is too dark Lighten the Density setting in the printer driver. If the problem persists, see Chapter 5, “Replacing Consumables.” Non-printed side of the page is dirty Toner may have spilled onto the paper feed path. Turn off the printer. Remove the developer cartridge and the photoconductor unit and then clean the paper path inside the printer using a clean, dry, lint-free cloth. w Warning: Opening the printer exposes the fuser, which is marked by a CAUTION Hot Surface Avoid Contact label.
Memory problems Insufficient memory for current task Printing stops due to a lack of memory. To correct the error, Turn the printer off and back on again. If your computer cannot connect in ECP mode, the printer may not be able to print with the standard memory. For information on installing more memory, see “Memory Module” on page 67. However, it may be necessary to reduce the number or size of fonts, reduce the number or size of graphics, lower the resolution, or add more memory to the printer.
Option problems Paper does not feed from the optional 500-Sheet Lower Paper Cassette Unit Make sure you have selected the correct paper source in your printer driver. There may be no paper in the 500-Sheet Lower Paper Cassette Unit. Load it with paper. Be sure that the 500-Sheet Lower Paper Cassette Unit is properly installed and that you have not tried to load it with too many sheets of paper. The cassette can hold a maximum of 500 sheets of 75 g/m² (20 lb) paper.
Printer driver and utility problems The status information does not match the real status of the printer EPSON Status Monitor 3 monitors the printer at regular intervals. You may need to wait until EPSON Status Monitor 3 monitors the printer again, and automatically updates the status. Cannot install the printer driver in Windows If your computer did not have Windows 98 pre-installed, it is an upgrade from Windows 95 to 98. It may not support USB connectors, and may not print.
Cannot print from Windows The printer port setting may be incorrect. Confirm that the correct printer port is chosen in the Details tab of the printer driver’s Properties dialog box. Your printer is not displayed in the Printers folder The computer does not recognize the printer connection. Make sure that the printer’s power is on. If you are using the USB interface and your printer does not appear in the Printers folder, try disconnecting and then reconnecting the USB cable.
Windows shared printers cannot be monitored Monitoring of shared printers is set internally by the EPSON Status Monitor 3 utility. To monitor Windows shared printers, right-click Network Neighborhood and then click Properties. Verify that File and printer sharing for Microsoft Networks is shown in the list of installed components.
Chapter 7 Cleaning and Transporting the Printer Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Cleaning the inside of the printer. . . . . . . . . . . . . . . . . . . . . .113 Removing spilled toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Cleaning the printer case . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer The printer needs only minimal cleaning. If you notice a decline in print quality, clean the inside of the printer as described in this section. You should also clean the MP tray and the printer case every few months. Cleaning the inside of the printer Fine particles of dust can collect inside the printer, affecting print quality. Follow the steps below to clean the inside of the printer and the paper feeder: 1. Make sure the printer is turned off. 2.
4. Remove any dirt inside the printer with a clean, dry, lint-free cloth. Do not use compressed air. If you have paper feed problems, clean the paper roller by opening the roller cover and wiping the roller with a clean, dry, lint-free cloth. 5. Reinstall the photoconductor unit, and then the developer cartridge. 6. Lower the printer cover. Press it gently until it clicks shut. 7. Remove all paper from the MP tray and clean the tray with a clean, dry, lint-free cloth.
Removing spilled toner If toner spills inside the printer, do not use the printer until you remove all the spilled toner. If only a small amount of toner is present, carefully wipe out the inside of the printer with a clean, dry, lint-free cloth. If a large amount of toner is present, use a small vacuum-cleaning device (available from computer supply stores) to remove it. Then carefully wipe with a clean, dry, lint-free cloth. c Caution: Toner and other fine powders can damage some vacuum cleaners.
Cleaning the printer case If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a clean, dry, lint-free cloth dampened with a mild detergent. c Caution: Never use alcohol or thinner to clean the printer case; these chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electronic components.
Transporting the Printer If you need to transport your printer, carefully repack it using the original box and packing materials as follows: 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet and then from the printer. 3. Disconnect all interface cables from the printer. 4. Lift off the MP tray cover and remove all paper from the tray. 5. Grasp the base part of the MP tray with both hands, press inward on the edges, and pull it out of the printer. 6.
Appendix A Technical Specifications Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Environmental. . . . . . . . . . . . . . . . . . . . . . . . .
Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Paper Types: Plain paper, recycled paper, labels, envelopes, transparencies, colored paper, thick paper, card stock, letterhead Note: Use recycled paper under normal temperature and humidity conditions only.
Paper size: Paper A4 (210 × 297 mm) A5 (148 × 210 mm) B5 (182 × 257 mm) Letter (216 × 279mm, 8.5 × 11 in.) Half Letter (140 × 216mm, 5.5 × 8.5 in.) Legal (216 × 356 mm, 8.5 × 14 in.) Executive (184 × 267 mm, 7.25 × 10.5 in.) Government Legal (216 × 330 mm, 8.5 × 13 in.) Government Letter (203 × 267 mm, 8 × 10.5 in.) F4 (210 × 330 mm, 8.3 × 13 in.) User Defined Size (76.2 × 127 mm to 216 × 355.6 mm, 3 × 5 in. to 8.5 × 14 in.) Envelopes Monarch (98 × 191 mm, 3.9 × 7.5 in.) Commercial 10 (105 × 241 mm, 4.
Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 300 × 300 dpi Printing speed: Up to 10 pages per minute at 600/300 dpi, depending on the font and quantity of data First print: Less than 18 seconds with A4 or Letter size paper Warm-up time: About 22 seconds at normal temperature Paper feed: Automatic Paper feed alignment: Center alignment for all sizes Input paper supply (75g/m² paper): Up to 150 sheets in the MP tray Up to 500
Environmental Temperature: Operation: Storage: 10 to 35 °C (50 to 95 °F) 0 to 35 °C (32 to 95 °F) Humidity: Operation: Storage: 15 to 85% RH 30 to 85% RH Altitude: Maximum 2,500 meters (8,200 feet) Standards and Approvals U.S. model: Safety UL 1950 CSA C22.2 No.950 EMC FCC Part 15 subpart B class B CSA C108.
Mechanical Dimensions and weight: Height: Width: Depth: Weight: Durability: 338 mm (13.3 in.) 387 mm (15.2 in.) 475 mm (18.7 in.) Approx. 7.0 kg (15.4 lb), excluding the developer cartridge and the photoconductor unit 5 years or 180,000 sheets, whichever comes first Electrical 110 V model 230 V model Voltage 90 V to 132 V 198 V to 264 V Rated frequency 50 Hz ± 3 Hz/ 60 Hz ± 3 Hz 50 Hz ± 3 Hz/ 60 Hz ± 3 Hz Rated current 5.9 A 3.
Interface Parallel interface Use only an IEEE 1284-B compliant parallel connector. To use the ECP mode with the parallel connector, see “Using the ECP mode” on page 51. Note: Windows Me/98/95/2000/NT 4.0 support the parallel interface. USB interface Windows USB Plug and Play (PnP) compliant. Note: Only Macintosh and PC systems equipped with a USB connector and running Mac OS 8.1 (or later) and Windows Me/98/2000 support the USB interface.
Options and Consumables Note: The asterisk (✽) in product numbers is a substitute for the last digit of the product number, which varies by country.
Face-up Tray (C813372) Dimensions and weight (including printer): Height 35 mm (16.5 in.) Width 239 mm (15.2 in.) Depth 243 mm (23.4 in.) Weight 0.2 kg (0.
Photoconductor unit (S051055) Storage temperature: 0 to 35 °C (32 to 95 °F) Storage humidity: 30 to 85% RH Shelf life: 18 months after production Life: Up to 20,000 pages under the following conditions: Letter or A4 size paper, continuous printing, 5% print ratio The number of pages you can print with a developer cartridge or a photoconductor unit varies depending on the type of printing.
Appendix B Working with Fonts EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Installing EPSON BarCode fonts . . . . . . . . . . . . . . . . . . . . . .131 Printing with EPSON BarCode fonts . . . . . . . . . . . . . . . . . . .133 BarCode Font specifications . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON BarCode Fonts EPSON BarCode fonts let you easily create and print many types of barcodes. Normally, barcode creation is a laborious process requiring you to specify various command codes, such as Start bar, Stop bar and OCR-B, in addition to the barcode characters themselves. However, EPSON BarCode fonts are designed to add such codes automatically, allowing you to easily print barcodes that conform to a variety of barcode standards.
Barcode Standard EPSON BarCode OCR-B Check Digit Comments Interleaved 2 of 5 (ITF) EPSON ITF No No EPSON ITF CD No Yes EPSON ITF CD Num Yes Yes Printing of OCR-B and check digits can be specified with the font name. EPSON ITF Num Yes No EPSON Codabar No No EPSON Codabar CD No Yes EPSON Codabar CD Num Yes Yes EPSON Codabar Num Yes No Codabar Printing of OCR-B and check digits can be specified with the font name.
Hard disk: 15 to 30 KB free space, depending on the font. Printer driver: EPL-5800L Advanced, EPSON AL-C8500 Advanced/EPSON AL-C2000 Advanced, EPL-5800 Advanced, EPL-N2750 Advanced, EPL-C8200 Advanced, EPL-N4000+ Advanced, EPL-N2050 Advanced or later drivers which have EPSON BarCode fonts Note: EPSON BarCode fonts can only be used with EPSON printer drivers. Installing EPSON BarCode fonts Follow these steps to install EPSON BarCode fonts.
5. From the File menu, select Install New Font. 6. Select the appropriate CD-ROM or floppy drive, then select the BarCode Fonts folder from the Folders list. 7. In the List of fonts box, select the BarCode Font you want to install, or click the Select All button to install all EPSON BarCode fonts. 8. Select Copy fonts to Fonts folder check box. 9. Click OK. The selected EPSON BarCode fonts are installed in the Windows Fonts folder.
Printing with EPSON BarCode fonts Follow these steps to create and print barcodes using EPSON BarCode fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications. 1. Open a document in your application and enter the characters you want to convert to a barcode. 2. Select the characters, then select Font from the Format menu.
3. Select the EPSON BarCode Font you want to use, then set the font size and click OK. Note: In Windows NT 4.0, you cannot use font sizes larger than 96 points when printing barcodes. 4. The characters you selected appear as barcodes similar to those shown below.
5. Select Print from the File menu, then select your EPSON printer and click Properties. Make the following printer driver settings: Print Quality 600 dpi Toner Save mode Off Zoom Options Unchecked 6. Click OK to print the barcode. Note: If there is an error in the barcode character string, such as inappropriate data, the barcode will be printed as it appears on the screen, but it cannot be read by a barcode reader.
❏ To more easily distinguish barcodes from other text in your document, set your application to show text symbols, such as paragraph marks, tabs, etc. ❏ Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is selected, the resulting barcode may have more characters than were originally input. ❏ For best results, use only the font sizes recommended in “BarCode Font specifications” on page 136 for the EPSON BarCode Font you are using.
EPSON EAN-8 ❏ EAN-8 is an eight-digit abbreviated version of the EAN barcode standard. ❏ Because the check digit is added automatically, only 7 characters can be input. Character type Numbers (0 to 9) Number of characters Up to 7 characters Font size 52 pt to 130 pt (up to 96 pt in Windows NT). Recommended sizes are 52 pt, 65 pt (standard), 97.5 pt and 130 pt.
EPSON EAN-13 ❏ EAN-13 is the standard 13-digit EAN barcode. ❏ Because the check digit is added automatically, only 12 characters can be input. Character type Numbers (0 to 9) Number of characters Up to 12 characters Font size 60 pt to 150 pt (up to 96 pt in Windows NT). Recommended sizes are 60 pt, 75 pt (standard), 112.5 pt and 150 pt.
EPSON UPC-A ❏ UPC-A is the UPC-A standard barcode specified by the American Universal Product Code (UPC Symbol Specification Manual). ❏ Only regular UPC codes are supported. Supplementary codes are not supported. Character type Numbers (0 to 9) Number of characters Up to 11 characters Font size 60 pt to 150 pt (up to 96 pt in Windows NT). Recommended sizes are 60 pt, 75 pt (standard), 112.5 pt and 150 pt.
EPSON UPC-E ❏ UPC-E is the UPC-A zero-suppression (deletes extra zeros) barcode specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Numbers (0 to 9) Number of characters Up to 6 characters Font size 60 pt to 150 pt (up to 96 pt in Windows NT). Recommended sizes are 60 pt, 75 pt (standard), 112.5 pt and 150 pt.
EPSON Code39 ❏ Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard. For this reason, it is important to keep at least one space between the barcode and the surrounding text to prevent overlapping. ❏ Spaces in Code39 barcodes should be input as “_” underbars.
Print Sample EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num EPSON Code128 ❏ Code128 fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted. ❏ The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Code128 standard.
❏ When printing two or more barcodes on one line, separate the barcodes with a tab, or select a font other than a BarCode Font and input the space. If a space is input while Code128 is selected, the barcode will not be correct. Character type All ASCII characters (95 in total) Number of characters No limit Font size 26 pt to 104 pt (up to 96 pt in Windows NT.) Recommended sizes are 26 pt, 52 pt, 78 pt and 104 pt.
EPSON ITF ❏ The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). ❏ Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCRB. ❏ The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2of-5 standard. For this reason, it is important to keep at least one space between the barcode and the surrounding text to prevent overlapping.
The following codes are inserted automatically and need not be input by hand: ❏ Left/right quiet zone ❏ Start/Stop character ❏ Check digit ❏ The numeral “0” (added to the beginning of character strings as needed) Print Sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num Appendix B Working with Fonts 145
EPSON Codabar ❏ Four Codabar fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the barcode is automatically adjusted to 15% or more of its total length, in conformance to the Codabar standard. For this reason, it is important to keep at least one space between the barcode and the surrounding text to prevent overlapping. ❏ When either a Start or a Stop character is input, Codabar fonts automatically insert the complimentary character.
Print Sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num Appendix B Working with Fonts 147
Appendix C Contacting Customer Support For Users in the United Kingdom and the Republic of Ireland. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 For Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 For Users in Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 For Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 For Users in Malaysia . . . . .
If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product. Customer support will be able to help you much more quickly if you give them the following information. ❏ Product serial number (The serial number label is usually on the back of the product.
For Users in the United Kingdom and the Republic of Ireland If you purchased your product in the UK or the Republic of Ireland, EPSON (UK) LTD provides a range of customer services and technical support. Support Via the World Wide Web ❏ For information on the latest EPSON products, software drivers, online user guides, and answers to frequently asked questions: http://www.epson.co.uk ❏ To e-mail EPSON Technical Support: http://www.epson.co.
Pre-Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland, and via e-mail at info@epson.co.uk. They can provide the following information: ❏ Pre-sales information and literature on new EPSON products (also available via our world wide web site at http://www.epson.co.
EPSON Faxback service EPSON Faxback service will fax you the latest specifications for most EPSON products offered in Australia. Phone (02) 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine. EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.
For Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
For Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.
For Users in Malaysia Contacts for information, support, and services are: World Wide Web (www.epson.com.my) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and Email Enquiries are available. Epson Trading Shah Alam Head Office Phone: 03 5191366 Fax: 03 5191281 For users in India Contacts for information, support, and services are: World Wide Web (www.epson.co.
For Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: (632) 813-6552 Fax: (632) 813-6545 BBS: (632) 814-0595 Appendix C Contacting Customer Support 156
Glossary ASCII American Standard Code for Information Interchange. A standardized way of assigning codes to characters and control codes. This system is widely used by manufacturers of computers, printers, and software. bitmap font The dot-by-dot representation of a font. Bitmap fonts are displayed on computer screens and printed on dot matrix printers. See outline font. buffer See memory. character set A collection of letters, numbers, and symbols used in a particular language.
font A set of characters and symbols that share a common typographic design and style. halftone A grayscale image that is composed of small dots. The dots can be close together to create black or more widely spaced to create gray or white areas in the image. Newspaper photographs are common examples of halftones. initialization The act of returning the printer to its defaults (fixed set of conditions). interface The connection between the printer and the computer.
printer driver See driver. proportional font A font whose characters have varying amounts of horizontal space depending on the width of the character. Thus, the uppercase M takes up more horizontal space than the lowercase l. RAM Random Access Memory (RAM) is where temporary information is stored. reset To refresh the printer’s memory and erase the current print jobs. resolution A measure of the fineness and clarity of images produced by the printer or monitor.
Index Numerics F 500-Sheet Lower Paper Cassette Unit feed jam, 97 installing, 62 removing, 63 Face-up Tray installing, 65 removing, 66 using, 66 Fonts, EPSON BarCode Fonts, 129 C Cleaning inside printer, 113 printer case, 116 Consumable products developer cartridge, 126 photoconductor unit, 127 replacing, 76 Contacting EPSON, 149 Customer support, 149 I Interface parallel interface, 124 USB connection, 52 L Labels, 30 Letterhead, loading, 26 D M Developer cartridge replacing, 77 specifications, 126
P R Paper printable area, 120 size, 120 specifications, 119 type, 119 weight, 119 Paper handling manual feed, 26 MP tray, 22 printing on special media, 28 Paper jams cleaning, 90 preventing, 89 Paper source 500-Sheet Lower Paper Cassette Unit, 21 MP tray, 21 Parallel interface ECP mode, 51 specifications, 124 Photoconductor unit replacing, 82 specifications, 127 Printer cleaning, 113 features, 16 problems, 89 specifications, 121 status, 38 transporting, 117 Printer options, 61 Problems communication error
EPSON OVERSEAS MARKETING LOCATIONS Epson America, Inc. EPSON UK LTD. 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Phone: (562) 981-3840 Fax: (562) 290-5220 Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ, U.K. Phone: (+44) 01442 261144 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A. Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 68 bis, rue Marjolin 92300, Levallois-Perret, France Phone: 33.1.40.87.37.
