IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRIGHTNOICE All rights reserved.
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Ž Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Ž Do not place the computer on an unstable surface or near a radiator or heat register. Ž Do not block or cover the openings in the computer’s cabinet. Do not insert objects through the slots.
Importances instructions de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marqués sur l’ordinateur. Ž Débrancher l’ordinateur avant de le nettoyer. N‘utiliser qu‘un chiffon humide. Veiller à ne pas renverser de liquides sur l’appareil. Ž Ne pas placer l’ordinateur sur une surface instable ni près d’une source de chaleur.
Contents INTRODUCTION Computer Features . . . . . . . . . . . Power-saving Features . . . . . . . . SVGA and IDE Drivers . . . . . . . . How to Use This Manual . . . . . . . Where to Get Help . . . . . . . . . . . CompuServe On-line Support . . CHAPTER 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 .2 . 3 . 4 . 5 . 6 SETTING UP YOUR SYSTEM Choosing a Location .
Post-SETUP Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Installing the IDE Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Installing Video Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 CHAPTER 3 USING YOUR COMPUTER Working Comfortably .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Using the Right Furniture. . . . . . . . . . . . . . . . .
CHAPTER 5 INSTALLING AND REMOVING DRIVERS Removing the Drive Mounting Bracket . . .. . . . . . . . . .. . . . . ... 5-2 Installing a Hard Disk Drive in the Mounting Bracket. . . . . . .. . . . . . . .. .. . . . 5-3 Removing the Mounting Frames. . . . . . . . . . . . . . . . . 5-5 Installing the Hard Disk Drive. . . . . . . . . . . . . . . . 5-6 Replacing the Bracket in the Computer. . . . . . . . . . . . . . . . . . . . . 5-7 Connecting the Drive Cables.. . . .. . . . . .. . . . . . . .. .. . .. .
APPENDIX A SPECIFICATIONS CPU and Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Controllers . . . . . . . . . . . . .. . . . . . . . . .. . . . . . . . . . . . . . .. . . .. . . . . . . . . . . . . A-2 Interfaces. . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . .. A-3 Mass Storage . . . . . . . . .. . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .. . .. . .... ..
Introduction Your new EPSON ® computer is a versatile system ideally suited for use as a network server or high-powered workstation. With the computer’s Intel® Pentium T Mmicroprocessor and 8MB of standard memory you can run a vast array of the latest programs, utilities, and games designed for productivity and fun. Your high-capacity hard disk drive will hold the hundreds of program and data files you will create as you use your computer.
16KB of internal cache in the microprocessor and 256KB of external cache on the main system board, upgradable to 1MB 1MB of onboard video memory, expandable to 2MB Energy Star compliant, low-power standby mode for the video and hard disk drive in standard configurations Built-in SVGA port with support for energy-conserving monitors Three 16-bit, ISA option slots and two 32-bit VESA local bus slots (VESA slots can also be used for ISA cards) Space for up to four mass storage devices, three externally accessi
Note If you have an Energy Star compliant monitor, it also enters a low-power standby mode because it isn’t receiving video signals from your computer. (Screens on non-compliant monitors go blank, but do not enter a low-power standby mode.) SVGA and lDE Drivers Your computer comes with special SVGA and IDE drivers for the integrated local bus SVGA and IDE hard disk drive interfaces.
How to Use This Manual This manual contains the information you need to get the best results from your computer. You don’t have to read everything in this book; see the following chapter summaries to find the sections you need. Chapter 1 provides instructions for setting up your system and connecting peripheral devices such as the monitor and printer. Chapter 2 describes how to run the SETUP program to define your computer’s configuration.
Where to Get Help If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection.SM In the United States, dial (800) 922-8911. In Canada, dial (800) GO-EPSON.
If you need help with any software application program you are using, see the documentation that came with that program for technical support inform ation. CompuServe On-line Support If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch or jumper settings, and bulletins for EPSON products is through the Epson America Forum on Com pu Serve.
Chapter 1 Setting Up Your System This chapter briefly describes how to setup your computer. It includes the following information: Choosing a location Setting the voltage selector switch Connecting system components Turning the computer on and off. Choosing a Location Before you set up your system, choose a convenient location that provides a flat, hard surface. Do not place your system too close to any electrical device, such as a telephone or television, which generates an electromagnetic field.
Setting the Voltage Selector Switch Your system is powered by a 200 Watt power supply. The power supply input voltage is controlled by a switch on the computer’s back panel that may be set to 110 VAC or 220 VAC. (The switch on your computer may read 115 VAC or 230 VAC; these are equivalent settings.) The computer is shipped with the voltage selector switch set to 110 VAC, which is appropriate for line source voltages between 100 and 120 VAC.
Connecting System Components Use the illustration below to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. Your system also includes two removable panels above the mouse and keyboard ports. You can remove these panels if you want to install a game port connector to the game port interface on the system board or if you install an optional external port.
Connecting a Keyboard or Mouse To connect a keyboard, hold the cable connector so the arrow on the connector faces up. Insert it into the port marked K/B. If you have a PS/ 2 compatible mouse, connect it to the computer’s built-in mouse port by inserting the connector into the port marked MOUSE Caution Although the connectors and ports for the mouse and keyboard are physically identical, they cannot be used interchangeably.
3. Examine the connector on the monitor cable and line it up with the VGA port on the computer. Then insert the connector into the port. Caution To avoid damaging the connector, be careful not to bend the pins when you insert it. 4. If the connector has retaining screws, tighten them. Caution Before you plug the monitor’s power cord into the back of your computer, make sure the monitor’s power requirements do not exceed 1 Amp. 5.
Using the parallel port Follow these steps to connect a parallel device to your computer: 1. Place the parallel device and the computer so that the backs are facing you. 2. Align the connector end of the parallel cable with the PARALLEL port and plug it in. If the connector has retaining screws, tighten them. 3. Connect the other end of the cable to the parallel device. To secure the cable, squeeze the clips at each side of the device port and push them into place. 4.
Connecting the Power Cord Follow these steps to connect the computer’s power cord: 1. Plug the power cord into the power inlet on the back of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet. 2. Plug the other end of the cord into an electrical outlet. Turning On the Computer Once you set up your system, you ‘re ready to turn on the power. The features on the front panel are shown below.
Caution Before you turn on your computer, be sure to read “Important Safety Instructions” on page iii at the front of this manual to ensure that you have created a safe environment for your system. Follow these steps to turn on your system: 1. If there is a protective card in a diskette drive, remove it. 2. Turn on the monitor, printer, and any other devices connected to the computer. 3.
Now you need to run the SETUP program to make sure your computer is configured properly. First turn off the computer, as described below, then see Chapter 2 for instructions. When you finish running SETUP, see “Post-SETUP Procedures” on page 2-15 for guidelines on what to do next. Turning Off the Computer Whenever you turn off your system, follow these steps: 1. Save your data, exit any application programs, and exit Windows, if you are running it. 2.
1-10 Setting Up Your System
Chapter 2 Running SETUP and Installing Drivers Your computer has a configuration program, SETUP, contained within the BIOS chip on the system board. This program allows you to change the settings for your hardware configuration. The computer also comes with diskettes containing drivers and utilities that let you take advantage of some of the advanced features of your system, like the local bus hard disk drive interface and the local bus SVGA capabilities of the built-in video interface.
Security password and anti-virus features Green PC options, such as the time intervals before the system and the hard disk drive go into low-power standby mode. The SETUP program and the factory default options for your computer are stored in the computer’s ROM (read-only memory). The configuration information you enter is backed up by a battery, so it is not erased when you turn off or reset the computer. Starting the SETUP Program When you start your computer, it performs some power-on diagnostics.
The table below lists the keys you can use to perform SETUP operations.
Setting the time and date The real-time clock in your computer continuously tracks the date and time—even when the computer is turned off. Once you set the System Time and System Date options, you should not need to change them, unless you adjust the time for daylight savings or a different time zone. (The computer automatically changes the date for leap years.) Setting the video display type The Video System option allows you to define the type of display you are using.
Using the Fixed Disk Setup Option The Fixed Disk Setup option defines the types of hard disk drives you have installed in your system. When you select this option, you see the Fixed Disk Setup screen. From this screen, select Fixed Disk 0 Control (Boot Drive) or fixed disk 1 through fixed disk 3 options to configure from one to four drives.
Defining your own drive type If the parameters for your hard disk do not match the parameters detected by the auto-sensing feature, you can define your own drive type. (See Appendix A for a list of predefine hard disk drive types and their parameters.) To define your own drive type, follow these steps: 1. Move the cursor to Type and select user, 2. Type the values in each field that are appropriate for your hard disk drive. 3. When you leave SETUP, make sure you save your changes.
Configuring shadow memory The system can configure the Memory Shadow options or you can manually enable shadowing for all of your video memory or for specific blocks of video ROM. Note Shadowing for system memory is always enabled. For the best system perform ance, always set the Video shadow option to Enabled. Your computer can access RAM faster than ROM. The options on this screen allow your system to copy the contents of its video ROM into RAM.
Setting the Boot Options When you select Boot Options from the Main Menu, you see the Boot Options screen, which allows you to define the drive boot sequence and determine which power-on diagnostic tests the computer performs when you start your system. The Boot sequence option determines the order in which the computer checks the drives for an operating system when you turn it on or reset it. The table below describes the available options.
Using the Extended Features Options When you select Extended Features from the Main Menu, you see the Extended Features screen, which allows you to customize the way your keyboard works when you turn on or reset your computer. Numlock option Select On to turn on Num Lock mode or select Off to turn it off each time you turn on or reset your computer. Key click option Select Disabled (the default setting) to turn off the clicking sound produced by your computer’s speaker when you press a keyboard key.
Setting the Security and Anti- Virus Options When you select the Security and Anti-Virus option from the Main Menu, you see the Security and Anti-Virus screen, which contains the options described below. Selecting password types You can define both User and Supervisor password levels for this system. If this system will be used by more than one person, you may want to set a Supervisor password for yourself and a User password for others you don’t want to have complete access to the system.
Entering or changing passwords To specify a User password, you must first specify a Supervisor password. Follow these steps to enter or change a password 1. Select Set Supervisor Password and press E n t e r . 2. You see a Set Supervisor Password window. Type a password of up to seven characters and press Enter. 3. Type the same password a second time and press Enter. You see a message that your changes have been saved. 4. Press the spacebar. The Supervisor Password option now displays Enabled.
Using the virus protection features Several options on the Security and Anti-Virus screen allow you to define system protection features. The Diskette access option allows you to restrict access to your diskette drives based on the password levels you have defined. This prevents unauthorized users from accessing the drives and possibly introducing a virus to your system. You can restrict diskette access only if passwords are enabled and you have enabled the Password on boot option.
The System backup reminder and virus check reminder option son this screen allow you to define time intervals for the system to display a prompt asking you whether you have performed your scheduled virus check or your scheduled backup for your hard disk drive. You can disable these prompts or have them display Daily, Weekly, or Monthly. If you respond that you have not performed these functions, however, the system still starts norm ally.
Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk drive returning to active mode may cause errors in some applications. If you have problems, you may want to disable the Fixed Disk Timeout option. Exiting SETUP When you leave SETUP, you can save your settings, or exit SETUP without saving your settings. You can also return all values to the factory defaults. To leave SETUP, press ESC from any SETUP screen.
Post-SETUP Procedures After you run SETUP for the first time, you may need to install the operating system on your computer (ifit is not already installed). See your operating system manual for instructions. Once you have installed your operating system, install any software you plan to use. See your application program manuals for instructions. Note If you plan to install IDE or video drivers for Windows applications, you must install Windows before you can install the drivers.
You should always install the IDE driver for DOS. If you are using Windows, make sure you also install the IDE driver for Windows. You must install Windows before you install the IDE driver for Windows. Follow these steps to install the IDE drivers: 1. Insert Drivers Diskette 2 in drive A 2. Log onto the IDE subdirectory on drive A. 3. T y p e I N S T A L L 4 and press E n t e r 4. Follow the instructions on the screen to install the IDE drivers on your hard disk.
InstaIling Video Drivers The two driver diskettes included with your system contain utilities and video drivers for Windows and popular DOS applications. For instructions on installing video drivers, see the README file included on each of the Drivers diskettes. Note You must install Windows before you install the video driver for Windows. To obtain drivers for additional applications or new drivers as they become available, contact the EPSON Connection or access the Epson America Forum on CompuServe.
2-18 Running SETUP and Installing Drivers
Chapter 3 Using Your Computer This chapter describes the following operations: Working comfortably Using energy wisely Using your Green PC features Inserting and removing diskettes Stopping a command or program Resetting the computer Using the passwords Changing the processor speed. Working Comfortably If you spend a lot of time at your computer, you may experience occasional fatigue or discomfort caused by repetitive motions or too much time spent in one position.
Using a keyboard and mouse Maintaining good posture and work habits. Using the Right Furniture Selecting a good desk and using the right type of chair can make a big difference in your level of comfort. When you set up your furniture, consider these suggestions: An L- or U-shaped desk configuration works well because it provides ample space to hold your computer equipment and work materials while keeping everything within easy reach.
Positioning Your Monitor Place the monitor so it is directly in front of you with the top of the screen slightly below eye level when you are sitting at the computer. You may want to place it on top of the computer or on a stand. Your line of sight to the screen should be about 10 to 20 degrees below the horizontal. If the monitor has a tilt and swivel base, you can adjust the position of the monitor screen for the best viewing angle. Sit about an arm’s length or more away from the monitor.
For working at the computer, indirect or shielded lighting is best, and it should light your entire office equally. Make sure the lighting is not too bright, because this can make your eyes tired from continually readjusting between the relative dimness of the screen and the bright surroundings. You can use window blinds, shades, or drapes to control the amount of daylight in the room or reduce overhead lighting by turning off or dimming the lights. Here is a simple way you can test your lighting.
Maintaining Good Posture and Work Habits Here are suggestions to help you stay fit while using your computer. If you form good work habits, you shouldn’t have to spend too much time thinking about it! Work in a relaxed, natural, upright position and let the chair support you. Your back and neck should be straight with your shoulders down and relaxed. Keep the elbows and hips bent at about a 90 degree angle and your forearms and thighs parallel to the floor.
Using Energy Wisely By purchasing this low-power, Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional tips you can use to be even more energy-wise: If your printer and monitor aren’t Energy Star compliant, turn them off when you’re not using them. Use the print preview option on your software before you print something. You’ll be able to catch formatting errors before you commit them to paper.
If the hard disk drive is in standby mode, it doesn’t return to active mode until you access it. You’ll hear it start again. It will take a few seconds to reach its operating speed and read or write to the disk. The hard disk drive access light turns on when the system begins accessing the disk. Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk drive returning to active mode may cause errors in some applications.
To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/ write slot leading into the drive. When the disk is completely in the drive, turn down the latch to secure the diskette in the drive. When you want to remove the diskette, make sure the drive light is offi then press the release button or turn the latch. Remove the diskette and store it properly. Caution Never remove a diskette, reset the computer, or turn it off while a diskette drive light is on.
Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again. However, resetting erases any data in memory that you have not saved; so reset only if necessary. Caution Do not reset the computer to exit a program.
If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds. If your operating system is not on the hard disk drive, insert a bootable diskette (one that contains the necessary portions of the operating system) in drive A. Then turn on the computer. Using a Password Using SETUP, you can define both a Supervisor level p as sword and a User level password.
If you don’t enter the correct p as sword the first time you type it, you can try two more times. If you haven‘t entered the correct password on the third try, the computer locks up to prevent unauthorized access. You see the message: SYSTEM DISABLED You must either turn off the computer or press the RESET button to start over. In this situation, you cannot reset the computer by pressing Ctrl Alt Del.
You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard: To select slow speed, press Ctrl Alt -; this turns off the SPEED light. To select fast speed, press Ctrl Alt +; the SPEED light comes on. Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed.
Chapter 4 InstaIling and Removing Options You can enhance the performance of your computer by adding optional equipment such as option cards, and system, video, or cache memory modules. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished.
Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 5). Follow these steps: 1. Turn off the computer and then any peripheral devices. 2. Disconnect the computer’s power cable from the electrical outlet and from the back panel. Also disconnect any other cables that are connected to the computer, including the keyboard cable. 3.
6. Grasping the sides of the cover, lift it up at an angle and pull it off, as shown below: 7. Set the cover aside 8. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the computer every time you remove the cover. properly grounded, you could generate an that could damage a component when you back panel of the If you are not electric shock touch it.
Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: 1. Make sure all the internal components are installed properly, 2. Check all cable connections, especially those that might have been loosened during your work. 3. Make sure all cables are out of the way so they do not catch on the cover. 4. Insert the lip at the front of the cover between the front bezel and the computer case and guide it straight down. (See the illustration on page 4-3.) 5.
Locating the Internal Components As you follow the instructions in this chapter, refer to the illustration below to locate the major components inside your computer.
The illustration below shows the main system board inside your computer. Use this illustration to locate jumpers, SIMM sockets, external cache sockets, and video memory chip sockets.
Changing the Jumper Settings The jumpers on the main system board are preset to factory default positions, indicated by an asterisk (*) in the tables below. (See the illustration above to locate jump ers.) Use the inform ation in this section to change jumper settings, if necessary. Note Any jumpers not listed in the following tables are for service purposes only. Do not change their settings.
Misellaneous jumper settings (continued) Jumper number Jumper setting Function JP30 Off* On Disables lRQ9 for VGA Enables lRQ9 for VGA External cache jumper settings Cache size JP34 JP35 256KB 1-2* Off* 1MB 2-3 2-3 SVGA jumper settings VGA jumper function JP31 JP32 JP33 Enable on-board VGA On * On * On * Disable on-board VGA Off Off Off Parallel port DMA channel (DRQ) settings Jumper number DRQ1 DMA channel DRQ3 DMA channel JP17 1-2* 3-4 JP18 3-4 * 1-2 Note: DMA channel f
Setting the Jumpers To change a jumper setting, follow these steps: 1. Refer to the illustration on page 4-6 to locate the jumpers. 2. If any option cards are installed in your computer, you may need to remove them to access the jumpers; see page 4-18. 3. A jumper’s setting is determined by where the jumper is placed on the pins. Use the table below to identify the pin settings for 2-, 3-, and 4-pin jumpers. (To identify the pin numbers, look at the system board under the jumper.
Caution Be careful not to bend the jumper pins or damage any components on the main system board. 4. Replace any option cards you removed, if necessary. See page 4-15 for instructions. InstaIling Memory Modules (SIMMs) Your computer comes with 8MB of memory on a SIMM. By installing additional SIMMs, you can increase the amount of memory in your computer up to 128 MB. There are four SIMM sockets on the main system board, and each can contain one memory module.
SIMM configurations (continued) * In these non-interleave configurations you cannot install additional SIMMs in sockets SYMM3 and SIMM4. Use only tin-plated, 32-bit or 36-bit, 72-pin, fast-page mode SIMMs that operate at an access speed of 80ns or faster. Be sure all the SIMMs operate at the same speed.
Your SIMM sockets may not look exactly like the ones in the illustrations. If you‘re not sure how to install SIMMs, contact the EPSON Connection and ask for assistance. Inserting SIMMs Make sure the computer is turned off and the cover is off. Then follow these steps to install SIMMs: 1. Refer to the illustration on page 4-5 to locate the SIMM sockets on the left front side of the main system board, next to the microprocessor. 2.
4. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again. 5. Replace any option cards you removed. (See page 4-15 for instructions.) Removing SIMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: 1.
3. Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end, as shown below. The SIMM falls to the side; remove it from the socket. 4. Follow the same procedure to remove any other SIMMs. 5. If you are inserting different SIMMs, follow the instructions on page 4-12 to install them. 6. Replace any option cards you removed, as described below.
Installing an Option Card This section explains how to install option cards in your computer. Your computer has five 16-bit slots, two for full-length cards and three for half-length cards. The two full-length slots are VESA compatible. (The lowest full-length slot accommodates only a half-length card.) Caution Before you install any option cards in your system, make sure that each card does not draw more current than the limits listed in the Appendix A.
Installing a VESA Card or a Full-length Card Follow these steps to install an option card in one of the full-length slots: 1. Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) 2. Slide out the slot cover and set it aside. (Store it in a safe place in case you remove the option card later.) 3. Hold the card along the top corners and guide it into the slot, as shown below.
4. Secure the end of the card to the computer with the retaining screw. InstaIling a HaIf-length Card Follow these steps to install a card in one of the half-length slots: 1. Remove the retaining screw securing the slot cover bracket. Remove the bracket by lifting it straight up and out of the small metal holder at the bottom. 2. Remove the slot cover for the slot you are going to use 3. Hold the card along the top corners with the components facing down and guide it into the slot.
4. Replace the slot cover bracket by inserting it into the small metal holder below the option slots. 5. Secure the slot cover bracket to the computer with the retaining screw. Removing an Option Card You may need to remove an option card to access components on the main system board or if you no longer need it. Refer to the illustrations on pages 4-16 and 4-17 and follow these steps: 1.
Follow these steps to install video memory chips: 1. Locate the video memory chip sockets on the left side of the main system board, shown on page 4-5. The chip sockets are labelled U53 and U57. 2. If there is an option card in your way, remove it. See page 4-18 for instructions. Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer’s back panel.
InstaIling External Cache Your computer comes with 256KB of external cache installed on eight 28-pin, 32K x 8, 20ns SRAM DIP chips and one 32K x 8, 20ns tag chip. You can increase the cache to lMB by replacing these chips with eight 128K x 8, 20ns SRAM chips. You must install chips in one of the configurations in the table below (each bank contains four cache memory sockets).
4. Inspect each cache memory chip; the pins should point inward at slightly less than a 90° angle. If any of the pins are bent or crooked, straighten them gently with your fingers or with small tweezers to align them with the other pins. Be careful when you do this; the pins are fragile and can break off easily. 5. Position one of the cache chips over the first socket as shown below, aligning the pins on the chip with the holes in the socket.
10. Change jumpers JP34 and JP35 as described on page 4-8, to match to the amount of cache you installed. 11. Replace any option cards you removed (page 4-15); then replace the computer’s cover. 12. Replace the drive mounting bracket as described on page 5-8. 13. Run SETUP to enable the External Cache option and the Video shadow option. You can access these options from the Advanced System Setup menu; see Chapter 2.
Chapter 5 InstaIling and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk drives, a diskette drive, a tape drive, a CD-ROM drive, or an optical drive. Although your drive may look different from the ones illustrated here, you should be able to install it the same way.
Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Removing the Drive Mounting Bracket Your computer has a 3.5-inch diskette drive installed in a mounting bracket. (You may also have a hard disk drive installed in the bracket.) In order to install or remove any drives, you must first remove the drive mounting bracket. Follow these steps: 1. Remove the two cables from the diskette drive, as shown below.
2. Remove the screws securing the bracket to the drive bay and brace. 3. Slide the bracket away from the front of the computer and lift it out. InstaIling a Hard Disk Drive in the Mounting Bracket You can install a hard disk drive below the diskette drive in the mounting bracket, once you have removed the bracket and drive from the computer. In order to fit in this space, your hard disk drive must be 1 inch high by 3½ inches wide.
This section includes steps for the following procedures: Removing the mounting frames from the hard disk drive (if necessary) Installing a hard disk drive in the mounting bracket Replacing the mounting bracket in the computer Connecting the drive cables. Be sure to check the jumper settings on the hard disk drive before you install it. If you have two hard disk drives, one must be configured as the master (which contains your operating system), and the other as the slave.
Removing the Mounting Frames If there are mounting frames attached to your hard disk drive, remove them before you install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame and remove the guiderail and grounding plate. 2. Then remove the two screws securing each mounting frame to the drive and remove the frames.
Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the board. You need to know the location of pin 1 when you connect the hard drive cable. Installing the Hard Disk Drive Follow these steps to install a hard disk drive in the mounting bracket: 1.
2. Align the holes in the drive with the oval-shaped holes in the bracket. 3. Secure the drive with two or four screws, depending on the location of the holes. Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: 1. Lower the bracket into the mounting area and slide it forward, inserting the front of the diskette drive through the drive slot in the front panel of the computer.
2. Make sure the holes in the bracket are aligned with the holes in the drive bay and brace. Then secure the bracket with the screws you removed previously. Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive. This section includes steps for the following procedures: Connecting the drive ribbon cable to the system board Connecting the cables to the hard disk drive(s) Reconnecting the cables to the diskette drive.
Connecting the drive cable to the system board Follow the steps below to connect the hard drive ribbon cable to the system board, if it is not already connected. 1. Locate one of the hard disk drive ribbon cables that came with your computer; it is a flat cable with a connector on each end and an additional connector on the ribbon cable. All the connectors on this cable look the same. 2.
3. Position the system board connector end of the cable so that the red wire faces the direction shown below and aligns with pin 1 on the interface. 4. Make sure the holes in the connector fit over the pins; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your system board when you push in the connector.
2. Locate pin 1 on the drive connector. If you do not see it on the connector casing and you did not locate it before you replaced the drive bracket, you may have to remove the drive and turn it over to check the circuit board. See page 5-14 for instructions on removing the drive and page 5-6 for instructions on locating pin 1 on the drive connector. 3. Position the connector on the cable so that the red wire aligns with pin 1 on the drive. 4.
5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 6. Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive. 7. Make sure the holes fit over all the pins and then push in the connector.
Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps: 1. Locate the connector on the diskette drive ribbon cable. 2. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1. Push in the connector. 3. Locate the power supply cable with the small connector. 4. Position the power supply cable connector so that the holes fit over all the pins and the red wire aligns with pin 1 on the drive’s connector.
Removing a Hard Disk Drive From the Mounting Bracket Follow these steps if you need to remove the hard disk drive from the bracket: 1. Disconnect the cables from the back of the hard disk drive and diskette drive in the bracket. Grasp the connectors and pull them straight out so you do not bend the pins; do not pull on the cables. 2. Remove the screws securing the bracket to the drive bay and brace. 3. Slide the bracket away from the front of the computer and lift it out. 4.
Installing a Drive in an Extenal Drive Bay Your system comes with two externally accessible drive bays. You can use these bays to install any of the following: diskette drive, hard disk drive, CD-ROM drive, tape drive, or optical drive. If you are installing a diskette drive or a tape drive with a standard 5.25-inch diskette drive connector, you can connect it using the diskette drive cable that came with your system.
Attaching Mounting Frames to the Drive If you are installing a 3½-inch wide drive, you need to attach mounting frames to it. If you are installing a drive that already has mounting frames on it, see if it also has a plastic guiderail and metal grounding plate attached to it. If so, follow step 1 on page 5-5 to remove the guiderail and grounding plate attached to it. Then go to “Installing the Drive” on page 5-17. Follow these steps to attach mounting frames to a drive: 1.
InstaIling the Drive Follow these steps to install a drive in the upper or lower external drive bay: 1. Remove the faceplate from the bay by pushing it out from the inside of the computer. Keep the faceplate in a safe place in case you remove a drive later (or you are installing a hard disk drive). 2. If you are installing a drive in the lower external drive bay, also push out the metal plate covering the slot in the computer case. Then discard the plate; you do not need to reinstall it.
3. Slide the drive through the slot into the bay until it is flush with the front of the computer. 4. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws.
Connecting the Drive and Power Cables If you are installing a diskette or tape drive, follow all the steps below. If you are installing a hard disk drive, follow the instructions on pages 5-9 through 5-12. Then go to step 5 below. Note If you have one hard disk drive installed in the bracket below the diskette drive and will install a second hard disk drive in the external bay on the same interface, you need to purchase a new hard disk drive cable that can reach both drives. 1.
If you are installing a 3.5-inch diskette drive with a header connector, see page 5-13 for instructions on connecting the cable. 3. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 4. Align the notched corners of the power supply cable connector with the notched corners of the drive’s power connector (such as the one shown below). Make sure the holes fit over all the pins and then push in the connector.
5. If you installed a hard disk drive in one of the external bays, replace the faceplate. Insert one side of the plate, then gently press on the other side until it snaps into place. After you have installed the drive in the external bay, you must replace the internal mounting bracket and reconnect the cables to the drives it contains. See page 5-7 for instructions. Removing a Drive from an External Bay To remove a drive from an external drive bay, follow these steps: 1. Remove the drive mounting bracket.
4. Reach behind the drive and gently push it out through the front of the bay; then pull it out of the slot. 5. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place. 6. Replace the drive mounting bracket and reconnect the cables. See page 5-7 for instructions.
Chapter 6 Troubleshooting If you have any problems as you setup and use your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. The troubleshooting suggestions in this chapter are organized in general categories, such as “The computer will not start.” Within each category, a more specific problem is described with possible solutions.
System configuration: Start SETUP and make a note of all your configuration option settings. MS-DOS version: At the MS-DOS prompt, type and press Enter. Software versions: In Windows applications, select About from the Help menu. As your software application starts, it usually displays a version number on the banner screen. Also, you can check your software manual. CONFIG.SYS: At the MS-DOS prompt, type T Y P E C: \C O N F I G. S Y S a n d p r e s s Enter to see a listing of your CONFIG.
If your computer is set to boot from drive C, make sure that the IDE hard drive is formatted, and that the primary IDE controller is enabled in SETUP. Also, your IDE driver may not be installed correctly. Start the system from a bootable diskette in drive A; then reinstall the IDE driver as described in Chapter 2. Also make sure the hard disk drive type is identified correctly in SETUP. The computer does not start and the power light is not lit.
The Computer Does Not Respond The computer locks up. Wait a few moments; if your computer does not respond after a reasonable length of time, press Ctrl Alt Del. If that doesn’t work, press the RESET button. You may have installed memory using SIMMs that work at the wrong speed. Install the correct SIMMs (see Chapter 4). You reset the computer, but it still does not respond. Try turning the computer off, wait 20 seconds, and turn it on again. Your system suddenly stops operating.
Nothing happens when you type on the keyboard. The Lockout Timer may be set in SETUP. This option disables the keyboard for a specified period of time after the system returns to an active mode from a low-power standby mode. This delay gives Energy Star compliant monitors the time they need to return to an active mode. Wait a few seconds and try again. If this is not the problem, see “The Computer Does Not Respond,” above. The cursor keys on the numeric keypad do not work properly.
Also, the computer may be in low-power standby mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image. The power light is on, but you still do not see anything on the screen. Press a mouse button or a key on the keyboard to see if the monitor or computer is in low-power standby mode. Also, check the brightness and contrast controls. If you still do not see anything on the screen, make sure the monitor is securely connected to the computer.
Diskette Problems You see a diskette error message. Reinsert the diskette, making sure you insert it all the way. If the drive has a latch, turn it down to secure the diskette. Also, check to see that you have inserted the right type of diskette in the drive. For example, make sure you are not inserting a high-density diskette in a double-density drive. If reinserting the diskette does not solve the problem, insert the diskette in another diskette drive of the same type.
Diskette Drive Problems A newly installed diskette drive is not working properly. Make sure you have installed the drive correctly and check all the cable connections. You see a diskette drive error when you start your computer. Run the SETUP program and configure your system for the correct type of diskette drive. Also check the jumper setting of JP4 to make sure the diskette drive controller is enabled.
You see a hard disk drive error when you start your system. Run SETUP and check that your system is auto-sensing the correct drive type. If auto-sensing is enabled and SETUP displays information that does not match your drive, you may need to define your own drive type. See Chapter 2. If you‘ve loaded the IDE driver, edit your CONFIG.SYS file so that the command line for your IDE driver is after any memory or disk management utility commands. Save your changes, then restart your system.
You have been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented. Backup all your data and use a disk optimization utility to reorganize the files on your disk. Check that your IDE driver is installed correctly (see Chapter 2). Make sure your CONFIG.SYS file has not been altered and that it loads the IDE driver.
Software Problems Windows won't start after you installed the lDE drivers Reinstall the IDE drivers, making sure you load the driver for DOS as well as for Windows. The application program does not statt. Check that you are following the correct procedure for starting the program and that it is installed correctly. If you do not have a hard disk, make sure the correct diskette is in the diskette drive. If you need help, contact your software manufacturer. The application program cannot read a key disk.
Printer or Scanner Problems The printer or scanner does not work at all. Check that the printer or scanner has power and is properly connected to the computer. Also make sure your printer has paper in it. If you are using more than one serial port, check the primary and secondary port settings (COM1 and COM2) in your application program and in the SETUP program.
See the documentation that came with the option card to set any necessary DIP switches or jumpers on the card. The computer may also have some jumpers that must be set for the option card to work properly. See Chapter 4 for system jumper inform ation. Make sure you install option cards that do not exceed the system’s power supply limits; see Appendix A for more inform ation. Your system may need to operate at the slower processor speed to access the device.
Controller Problems You see a controller error for the drive controllers or the I/O port controllers when you start your system. If the error message refers to your diskette drive or hard disk drive controllers, make sure the jumpers for these devices are set to enabled; see Chapter 4. The indicated controller on your system board may be faulty.
Appendix A Specifications CPU and Memory 64-bit CPU Intel Pentium 60 or 66 MHz microprocessor Green PC energy saver Energy Star compliant, low -power, standby mode for the hard disk drive and video signals sent by the computer to the monitor; select time-out periods in SETUP; in a standard configuration of one hard disk drive and one diskette drive, system consumes less than 30 Watts in standby mode System speed Fast and slow processor speeds available; fast is the speed of the processor (60 or 66 MHz
Video RAM 1MB DRAM on main system board; expandable to 2MB using two 256KB x 16-bit video DRAM chips Shadow RAM Supports shadowing of system and video BIOS ROM into RAM; video shadowing selectable in SETUP program Cache 16KB of internal cache in the Pentium microprocessor; includes 256KB of external cache on eight 28-pin, 32K x 8, 20ns SRAM DIP chips; expandable to 1MB by installing eight 28-pin, 128K x 8, 20ns SRAM DIP chips Math coprocessor Math coprocessor built into the Pentium microprocessor Cl
Hard disk VESA two-channel, local bus IDE interfaces on main system board support up to four IDE hard disk drives (two on each channel); BIOS provides hard disk auto-sensing and enhanced IDE functions Interfaces Monitor Energy Star compliant VGA interface for fixed or multi-frequency monitor built into system board; 15-pin, D-shell connector Parallel One standard, multimode parallel interface built into main system board; supports 8-bit unidirectional, 16-bit bidirectional, and EPP/ ECP (Enhanced Paral
Option slots Five 16-bit I/O expansion slots; ISA compatible, 8.33 MHz bus speed, two full-length and three half-length; both full-length slots are VESA compatible and run at half the bus speed of the CPU (30 or 33 MHz) Speaker Internal Mass Storage Internal mount: One 3½-inch wide, one-inch high drive Externally accessible mounts: One 3½-inch wide, one-inch high drive and two 5¼-inch wide, half-height drives Diskette drive types 3.5-inch diskette drive, 720KB or 1.44MB storage capacity; 5.
Mouse Detachable, two-button, PS/2 compatible SETUP Program Stored in ROM; accessible by pressing D e l during boot System security User and Supervisor level passwords available for system boot or diskette access Virus protection Write protection feature for the hard disk drive boot sector; periodic reminder message for running virus detection utility Power Supply Type 200 Watt, UL/TUV/CSA listed, fan-cooled Input ranges 90-130 VAC or 180-270 VAC; switch-selectable Maximum Output +5 VDC at 20 A
Physical Characteristics Width 16.9 inches (430 mm) Depth 15.7 inches (400 mm) Height 4.1 inches (105 mm) Weight 17.6 lb (8 kg) with one diskette drive, without keyboard Environmental Requirements Options Available from EPSON Many options for enhancing and supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices Printers Operating system software Call your nearest marketing location for more information about specific options.
Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft ® MS-DOS ® 3.3 and later N o v e l l® D O S® Novell NetWare* 3.12 and 4.02 Novell Personal NetWare I B M® O S / 2 S C O® UNIX SCO Open Desktop Microsoft Windows 3.
Video Resolutions and CO IO rS * Non-interlaced and interlaced ** Interlaced EPSON monitor types * These rates are calculate d, but not specified in the monitor’s documentation A-8 Specifications
Hard Disk Drive Types Hard disk drive types Specifications A-9
Hard disk drive types (continued) * Actual formatted size may be slightly different than size on drive label; you cannot change this value.
Drive Option Information Hard disk drive options for high-capacity, 1-inch IDE drives * Select 1 or none for the precomp value. If neither of these options are available, select the maximum available precomp value.
lDEhard disk drive jumper settings * CS (cable selection) can be jumpered for any configuration. When CS is used, the drive is a master if p in 28 is grounded, and a slave if p in 28 is not grounded.
Hardware Interrupts System I/O Address Map Specifications A-13
System I/O address map (continued) A-14 Specifications
System I/O address map (continued) Connector Pin Assignments Parallel port connector pin assignments (J6) * Active LOW logic Serial port connector pin assignments (J4 and J5) Specifications A-15
A-16 Specifications
Glossary BIOS Basic Input/ Output System. Routines in ROM (Read Only Memory) that handle the transfer of information in your operating system. Cache A high-speed memory buffer that stores frequently used data where your microprocessor can access it faster. Your computer includes 16KB of internal cache built into the microprocessor and 256KB of external cache on the main system board. The external cache can be expanded to lMB by installing additional cache SRAM chips. CPU Central Processing Unit.
IDE Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card. ISA Industry Standard Architecture. The 8-or 16-bit standard developed for IBM compatible computers. Jumper A small movable plug that connects two pins on a device’s circuit board. Jumpers alter the operation of a particular function. Local bus An internal bus that controls the connections from the microprocessor to the VGA and IDE interfaces.
Pentium A sophisticated CPU which incorporates the latest in Pentium technology, including a 64-bit data path, one 8KB internal cache for read-only code, a second 8KB internal cache for read-write data, and the ability to execute instructions in parallel. Power-on diagnostics Tests stored in ROM that the computer runs to check its intern al circuitry, peripheral device configuration, and operating status each time you turn it on or reset it. RAM Random Access Memory.
SIMM See Memory module. SVGA Super VGA (Video Graphics Array). In addition to supporting standard VGA modes, your computer’s built-in SVGA controller supports resolutions up to 1280 x 1024 in 16 colors with 2MB of video memory and a compatible monitor. True Color A VGA feature that supports 24-bits-per-pixel color, which enables your VGA interface to display 16.8 million colors. The screen image looks more like a photograph than a traditional computer image. VESA Video Electronic Standards Association.
Index A C AC inlet, 1-3, 1-7, 6-3 AC outlet, 1-3, 1-5 Advanced Chipset Control options, 2-7 Advanced System Setup options, 2-6-7, 4-22, 6-14 Altitude requirements, A-6 Application programs compatibility, A-7 copy-protected, 3-11 installing, 2-15 problems, 6-11 requiring slow speed, 3-11 Auto-sensing, hard disk drive, 2-5–6, 6-9, A-3 AUTOEXEC.
Connector(s) (continued) monitor, 1-3–5, A-3 mouse, 1-34, A-3 option card board, 4-54 parallel device, 1-3, 1-5-6, A-3, A-15 pin assignments, A-15 printer, 1-3, 1-5-6, A-3, A-15 serial device, 1-3, 1-6, A-3, A-15 VESA feature, 4-5-6 Contrast, 6-6 Controller(s) diskette drive, 4-7, A-2 hard disk drive, 4-7, 6-9, A-3 problems, 6-14 SVGA, A-2 Coprocessor, math, A-2 Copy-protected programs, 3-11,6-11 Cover removing, 4-2–3 replacing, 4-4 CPU, see Pentium Ctrl Alt +, 3-12 Ctrl Alt –, 3-12 Ctrl Alt Del, 3-9, 3 -11
Errors controller, 6-14 diskette drive, 6-7–8 hard disk drive, 6-9–10 keyboard, 6-4 mouse, 6-5 power-on diagnostics, 1-8 read/ write, 6-10 Extended features options, 2-9 External cache, see Cache memory F Faceplate removing, 5-17 replacing, 5-22 Fast processor speed, 3-11-12, A-1 Files AUTOEXEC.BAT, 6-2 CONFIG.SYS, 2-16,6-2, 6-8–10 readme, 2-1,2-17 repairing, 6-7 SYSTEM.
I I/O address map, A-13–15 double word, 2-16,6-8 expansion slots, see Option slots problems, 6-14 Indicator lights diskette drive, 1-9,3-8 hard disk access, 1-7, 1-9 power, 1-7, 6-2–3, 6-6 speed, 1-7, 3-11–12 Inlet, power, 1-3, 1-7,6-3 Input ranges, power supply, 1-2, A-5 Internal cache, see Cache memory Internal components, 4-5–6 International marketing locations, Intro-4 Interrupts, hardware, A-13 J Jumpers battery setting, 4-8 cache settings, 4-8,6-14 changing settings, 4-7–10 diskette drive controller,
Monitor cable, 1-4–5 connecting, 1-4–5 Energy Star compliant, 2-13, A-1, A-3 positioning, 3-3 problems, 6-5–6 time-out periods, 2-13, 3-6 Mounting frames, 5-5,5-16 Mouse connecting, 1-4 driver, 1-4, 6-5 port specifications, A-3 problems, 6-5 specifications, A-5 using, 3-4 N NetWare, A-7 Numeric coprocessor, A-2 Numeric keypad, 3-12,6-5 O On-line support, Intro-6 Operating environments, tested, A-7 Operating system diskette, 3-9,6-2 installing, 1-8,2-16 prompt, 1-8 reloading, 3-9–10 version number, 6-2 Opt
Power-on diagnostics, 1-8, 6-1, 6-13 Printer connecting, 1-5–6 connector pin assignments, A-15 drivers, 6-12 port, 1-3, 1-5–6, A-3 problems, 6-12 Processor speed, changing, 3-11-12, A-1 R RAM, 2-7, A-l–2 Read/ write errors, 6-10 Real-time clock, 2-4, A-2 RESET button, 1-7, 3-9, 3-11 Resetting the computer, 3-9-10, 6-1 Resolutions, see Video resolutions ROM, 2-7, 2-14, A-1 RS-232C ports, see Serial ports S Safety instructions, iii–iv, 1-1, 3-1–5, 4-1 Scanner, 6-12 Security and anti-virus options, 2-10-13 S
SRAM chips, see Cache memory Standby mode, 2-2, 2-13–14, 3-6-7, 6-5-6, 6-9, 6-11, A-1, A-3 Storage devices, 5-1, A-4, A-6 Supervisor password, see Password System BIOS version, 6-1 board components, 4-5–6 configuration, see SETUP program I/O address map, A-13-15 identifying, 6-l–2 memory, see Memory memory map, A-7 turning off, 1-9 turning on, 1-7–9 SYSTEM.
8 Index
Epson America (USA) Epson America, Inc. 20770 Madrona Avenue Torrance, CA, 90509-2842 Tel: (310)782-0770 Fax: (310) 782-5051 EPSON Connection Tel: (800) 922-8911 (U.S. only) Tel: (800) GO-EPSON (Canada only) E P S O N D i r e c t sS M P.O. Box 2858 20770 Madrona Avenue Torrance, CA 90509-1111 Computer system sales: Tel: (800) 374-7300 (310) 782-5478 Fax: (310) 782-4455 EPSON America (International) Epson Latin America Miami, FL, USA Tel: (305) 265-0092 Fax: (305) 265-0097 Epson Mexico, S.A. De C.V.
EPSON International Marketing Locations Epson Deutschland Gm bH Zülpicher Straße 6, 4000 Dusseldorf 11 Germany Tel: (49) (211) 56030 Fax:: (49) (211)504-7787 Epson France S.A. B.P. 320, 68 Bis Rue Marjolin 92305 Levallois-Perret Cedex France Tel: 33-1-4087-3737 Fax: 33-1-4737-2240 Telex: 42-610657 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola del valles 08036 Barcelona, Spain Tel: (34) (3) 582-15-00 Fax:: (34) (3) 582-15-55 Telex: 50129 Epson Italia s.p.a. V.le F.
Distributors South America SISCO Silo Paulo, SP Brazil Tel: (5511) 549-4846 Fax: (5511) 549-4571 Siser Ltda. La Paz, Bolivia Tel: (591-2) 34-32-45 Fax: (591-2) 35-92-68 Merisel Columbia Bogota, Colombia Tel: (571) 257-7800 Fax: (571) 610-0674 McSilver, S.A. Bogota, Colombia Tel: (571) 270-4303 Fax: (571) 230-9205 Ace Computers & Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: (592) 26-39-67 C.I. L. D.S.E. Quito, Ecuador Tel: (593) 2-54-3418 Fax: (593) 2-55-4780 Alvimer S.R.L. Trading Inc.
Caribbean Caribbean Computer Systems, Ltd Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 429-6509 Da Costas Limited Bridgetown, Barbados Tel: (809) 427-5854 Fax: (809) 436-9870 WTG/ APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: (809) 929-8296 Boolchand Pessomal N.V. Curacao, Netherlands Antilles Tel: (599) 961-2262 Fax: (599) 961-4345 Computer Hato Rey, Tel: (809) Fax: (809) Micro International, S.A.