IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRIGHT NOTICE All rights reserved.
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. • Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. • Do not place the computer on an unstable surface or near a radiator or heat register. • Do not block or cover the openings in the computer’s cabinet. Do not insert objects through the slots.
Importantes instructions de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. • Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller a ne pas renverser de liquides sur l’appareil. • Ne pas placer l’ordinateur sur une surface instable ni près d'une source de chaleur.
Wichtige Sicherheitshinweise Bitte lesen Sie diese Sicherheitshinweise, und heben Sie sie zur späteren Verwendung auf. Beachten Sie alle Warnungen und Anweisungen, die auf dem Computer angebracht sind. Ziehen Sie das Netzkabel des Computers vor der Reinigung heraus. Verwenden Sie zur Reinigung nur ein feuchtes Tuch. Achten Sie darauf, daß keine Flüssigkeiten auf dem Computer verschüttet werden.
l Ziehen Sie den Computer heraus, und rufen Sie qualifiziertes Wartungspersonal, wenn eine der folgenden Bedingungen auftritt: Das Netzkabel oder der Netzstecker ist beschädigt; Flüissigkeit ist in den Computer eingetreten; der Computer wurde fallengelassen oder das Gehäuse ist beschädigt; der Computer funktioniert nicht ordnungsgemäß oder die Leistung hat sich merklich geändert. Stellen Sie nur die Bedienelemente ein, die in der Gebrauchsanweisung beschrieben sind.
Your new EPSON ® computer is a full powered, full featured system that gives you complete access for all your business and home computer needs. And because your computer is plug and play compliant and designed to take advantage of Microsoft ® Windows ® 95, you’ll be able to use all the latest technology. With the computer’s 586-class processor and a generous 8MB of standard memory you can run a vast array of the latest programs, utilities, and games designed for productivity and fun.
High-speed, PCI VGA controller with an integrated 24-bit RAMDAC and 64-bit DRAM interface Two PCI, ATA-2 compatible, enhanced IDE interfaces supporting up to four IDE devices, such as hard disk drives and CD-ROM drives (two on each interface) 16KB of internal cache in the processor and up to 1MB of external cache on the main system board 1MB of video memory, expandable to 2MB Three Energy Star compliant power-saving modes for the CPU, video, and hard disk drives in standard configurations Three 16-bit, ISA
ISA and PCI Expansion Buses Your computer includes two expansion buses for two types of option cards: ISA and PCI. The ISA bus transfers data at 8.33 MHz for up to three 16-bit ISA option cards. This bus is especially suitable for fax/ modem cards, sound cards, and SCSI (Small Computer System Interface) cards for scanners. The PCI bus provides extremely fast data transfer (33 MHz) for up to two high-performance PCI cards, such as network adapters and high-speed video cards.
PCI Auto-configuration The PCI auto-configuration utility works with the SETUP program to support PCI option cards. When you turn on the computer after installing a PCI option card, the BIOS automatically configures interrupts, DMA channels, I/O addresses, and other settings. You can also customize these resources in SETUP. BIOS Upgrades Because the BIOS is stored in a flash ROM device, you can easily upgrade the BIOS information without replacing the chip.
Chapter 3 covers general operating procedures, such as resetting the computer and using passwords. Chapter 4 describes how to remove and replace the computer’s cover, change jumper settings, and install optional equipment such as option cards, memory modules, and video memory. Chapter 5 explains how to install and remove mass storage devices on the slimline computer. Chapter 6 explains how to install and remove mass storage devices on the tower computer. Chapter 7 contains troubleshooting tips.
You can purchase printed manuals, accessories, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) BUY-EPSON. If you purchased your computer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. If you need help with a software program that you installed, see that program’s documentation for technical support information.
If you are not currently a member, you are eligible for a free introductory membership as an owner of an EPSON product. This membership entitles you to: An introductory credit on CompuServe Your own user ID and password A complimentary subscription to CompuServe Magazine, CompuServe’s monthly publication. To take advantage of this offer, call (800) 848-8199 in the United States and Canada and ask for representative #529. In other countries, call the following U.S.
Contents Introduction Computer Features . . . . . . . Power-saving Features . . . . . ISA and PC1 Expansion Buses . System and Video BIOS . . . . PC1 Auto-configuration . . BIOS Upgrades . . . . . . . How to Use This Manual . . . . . . . . . . . Where to Get Help Electronic Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2 Running SETUP and Installing Drivers Running SETUP . . . . . . . . . . . . . . . . . . . Starting the SETUP Program . . . . . . . . Using the System Setup Option . . . . . . . Using the Fixed Disk Setup Option . . . . Using the Advanced System Setup Options Setting the Boot Options . . . . . . . . . . . Selecting the Security Setup Options . . . . Setting the Green PC Features . . . . . . . Exiting SETUP . . . . . . . . . . . . . . . . Running the Installation Program . . . . . .
Chapter 4 Installing and Removing Options Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . Locating the Internal Components . . . . . . . . . . . . . . . . Locating the System Board Components . . . . . . . . . . Changing the Jumper Settings . . . . . . . . . . . . . . . . . . . Setting the Jumpers . . . . . . . . . . . . . . . . . . . . . . Installing Memory Modules (SIMMs) . . . . . . . . . . . . . . Inserting SIMMs .
Chapter 6 Installing and Removing Drives in the Tower Computer Setting the IDE Device Jumpers and Locating Pin 1 . . . . . . . Installing a Drive in the Front Internal Drive Bay . . . . . . . . Installing the Internal Drive . . . . . . . . . . . . . . . . . . Connecting the Cables to the Front Internal Drive . . . . . Removing a Drive From the Front Internal Drive Bay . . . . . . Installing a Drive in an External Bay . . . . . . . . . . . . . . . . Removing a Drive From an External Bay . . . . . . . . . . .
Appendix Specifications Computer Specifications . . . . . . . . . . . . . . . . CPU and Memory . . . . . . . . . . . . . . . . . Controllers . . . . . . . . . . . . . . . . . . . . . Interfaces . . . . . . . . . . . . . . . . . . . . . . Mass Storage . . . . . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . Mouse . . . . . . . . . . . . . . . . . . . . . . . . SETUP Program . . . . . . . . . . . . . . . . . . Power Supply . . . . . . . . . . . . . . . . . . .
Chapter- 1 Setting Up Your System This chapter describes how to set up your computer, if you have not already done so. Note If you are reading this manual online, you have already set up your computer using the instructions in your User's Digest. This chapter describes the following procedures: Choosing a location Setting the voltage selector switch Connecting system components Turning the computer on Turning the computer off.
Read the “Important Safety Instructions” at the beginning of this manual for more information about choosing a suitable environment for your system. Also read “Working Comfortably” in Chapter 3 for guidelines on creating a comfortable and safe working environment. Setting the Voltage Selector- Switch Your system is powered by a 200 watt power supply. The power supply input voltage is controlled by a switch on the computer’s back panel that may be set to 110 VAC or 220 VAC.
To change the voltage selector switch setting, slide the switch to the left to select 110 VAC or to the right to select 220 VAC. Connecting System Components Use these illustrations to locate the ports on the back of your system as you connect the keyboard, monitor, and other devices. The icons next to the ports identify their function.
Connecting a Keyboard or Mouse Refer to the illustration under “Connecting System Components” as you connect your keyboard and mouse. To connect a keyboard, hold the cable connector so the arrow on the connector faces the icon on the computer case. Insert it into the keyboard port. TM If you have a PS/2 compatible mouse, hold the cable connector so the arrow on the connector faces the icon on the computer case. Insert it into the built-in mouse Port.
Caution Although the connectors and ports for the mouse and keyboard are physically identical, they cannot be used interchangeably. Be sure to plug the connectors into the correct ports or you may dam age your system. Connecting a Monitor Refer to the illustration under “Connecting System Components” as you connect your monitor. Follow these steps to connect a VGA or SVGA monitor to the computer’s built-in VGA port: 1. Place your monitor near the computer.
4. If the connector has retaining screws, tighten them. caution Before you plug the monitor’s power cord into the back of your computer, make sure the monitor’s power requirements do not exceed 2 Amps (for 110 volt operation) or 1 Amp (for 220 volt operation). 5. Plug the monitor’s power cord into the power inlet on the back of the monitor. 6. Plug the other end of the power cord into a grounded electrical outlet or the computer’s AC outlet.
Connecting a Parallel or Serial Device Refer to the illustration under “Connecting System Components” as you connect your parallel or serial device. Your computer has one multi-mode parallel port and two serial ports. To connect a printer or other peripheral device, follow the appropriate instructions in this section. Using the printer [parallel device) port You can connect any parallel device into the computer’s parallel port, but the most common device is a printer.
You may also need to change the setting of the LPT Port option in SETUP if you need a different address and /or interrupt assignment for the port. Note If you use ECP (Extended Capabilities Port) mode, you máy also need to change jumpers JP8 and JP9 to the correct DMA channel; check your parallel device documentation for the DMA channel you should use. Then see “Changing the Jumper Settings” in Chapter 4 for instructions on setting jumpers.
Note The position of the power inlet and AC outlet on your computer may be reversed. 2. Plug the other end of the cord into an electrical outlet. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet. Turning On the Computer Once you set up your system, you’re ready to turn on the power.
1-10 Setting Up Your System
The power indicator lights up; then the computer performs its power-on diagnostics, which are a series of checks to make sure everything is working correctly. During diagnostics, you see a message telling you to press Del t o run the SETUP program. Then the computer loads the operating system. You may want to run the SETUP program to adjust power saving features or set a password. See “Running SETUP”in Chapter 2 for instructions.
Chapter2 Your computer has a configuration program, called SETUP, contained within the BIOS ROM (basic input/ output system read-only memory) chip on the system board. The BIOS ROM also contains default configuration settings for your hardware configuration, security options, and power-saving features that SETUP allows you to change. Any configuration information you set is backed up by a battery, so it is not erased when you turn off or reset the computer.
Running SETUP You may want to run the SETUP program the first time you use your computer to customize the settings. You also may need to run SETUP again later if you add options or change your configuration. Starting the SETUP Program When you start your computer, it performs some power-on diagnostics. During these diagnostics, you may see the following message: Press to enter S E T U P Press Del. This message is only on the screen for a few seconds.
The table below lists some of the keys you can use to perform SETUP operations.
The System Setup options are described in the table below.
System Setup options (continued) Option Settings Description Keyboard Installed * Not Installed Enables or disables testing of the keyboard during power-on diagnostics: select Not Installed if you plan to use your system without a keyboard (as a network server, for instance) so you do not receive keyboard errors * Default setting (1) If you installed a video adapter card, make sure you disable the on-board SVGA controller by setting jumper JP2 to position 2-3; see “Changing the Jumper Settings” in Cha
From this screen, you can configure each of the installed drives using these options: IDE IDE IDE IDE Adapter Adapter Adapter Adapter 0 0 1 1 Master Slave Master Slave The IDE Adapter 0 drives are the master and slave drives connected to your primary IDE interface. The IDE Adapter 1 drives are connected to the secondary IDE interface. (The computer detects the master and slave status of the drives based on the drive’s jumper settings, described in Chapters 5 and 6.
The Transfer mode option selects the method for transferring data between the hard disk and system memory. If this option is not automatically set, you can select Standard (thedefault), Fast Pl0l, Fast P102,or Fast P103. The LBA Mode Control option enables or disables ISA logical block address (LBA) mode control for each drive. If this option is not detected automatically, and your drive supports LBA mode control, select Enabled.
Using the Advanced System Setup Options When you select the Advanced System Setup option, you see the Advanced System Setup screen, from which you can configure the computer’s integrated peripheral devices (such as the parallel and serial ports), cache memory, shadow memory, the advanced chipset, and PCI devices. Your system can automatically configure many of these options for you to avoid configuration problems. The Plug & Play O/S option is set to Yes at the factory.
The Integrated the table below.
Configuring cache memory Enabling external cache memory improves system performance, especially in large data retrieval and processing environments. It’s a good idea to use the default settings for all your Memory Cache options unless you have a specific reason for changing them. The table below lists the memory cache options.
Con figuring shadow memory You can enable video BIOS shadowing or configure specific option ROM shadow blocks by selecting the M e m o r y Shadow option. Note Shadowing for the system BIOS is always enabled. For the best system performance, always set the Video BIOS shadow option to Enabled (the default setting). Your computer can access RAM faster than ROM. The options on this screen allow your system to copy the contents of its video ROM and any optional ROMs into RAM.
Configuring PCI devices Select PCI Devices from the Advanced System Setup screen to configure the devices connected to the PCI option slots in your computer. These options need to be set only if you installed older PCI devices that do not follow PCI version 2.0 specifications. Note If you installed PCI running SETUP, the Devices options information returned option cards in the computer before computer configures the P C I automatically by detecting the from the PCI option cards.
The table below describes the available options Boot sequence option settings Option Description A: then C: * Loads operating system from drive A; if it isn’t there, loads it from drive C (recommended setting) C: then A: Loads operating system from drive C; if it isn’t there, loads it from drive A C: only Loads operating system from drive C * Default setting Note If you set Boot sequence to C: only, you will not be able to start your system when there is a problem with your hard disk drive.
Selecting password types You can define both User and Supervisor password levels for this system. If this system will be used by more than one person, you may want to set a Supervisor password for yourself and a User password for others you don’t want to have complete access to the system. This allows you to restrict access to the computer’s diskette drives or the virus protection features.
3. Type the same password a second time and press Enter. You see a message that your change has been saved. 4. Press the spacebar. The Supervisor now displays Enabled. Password To set a User password, select the Set User option as you follow the steps above. option Password Deleting passwords To delete your passwords, follow these steps: 1. Set the Password on boot option to Disabled. 2. Delete the User password by pressing Enter for both the password field and the confirmation field.
If you select Supervisor for this option (the default setting), you can access the diskette drives only if you enter the Supervisor password when you start your system. If you start the system with a User password, you see an error message when you try to access the diskette drive. If you select User for the Diskette access option, you can access the diskette drives whether you enter the Supervisor or User password when you start the system.
Setting the Green PC Features Select Green PC Features from the Main Menu to view the Green PC Features screen. The options on this screen allow you to control the computer’s Energy Star compliant, power-saving features described in the table below. (For more information on the Green PC features, see “Using Your Green PC Features” in Chapter 3.
Green PC options (continued) 2-18 Option Settings Description Hard Disk Standby Timer (1) Disabled 1 to 15 minutes 15 min* Sets the time period of hard disk drive inactivity after which the hard disk enters Standby mode or allows you to disable the hard disk standby timer VGA with Power Down feature VESA DPMS * Standard None Selects the method used to determine video activity when the system attempts to enter a power-saving mode: Standard monitors activity of the vertical and horizontal sync signa
Green PC options (continued) Option Settings Description ISA or PCI Master Activity Enabled * Disabled Enables or disables checking of activity from the devices listed below: leave this option enabled PM monitor IRQ1 -IRQ15 Activity On* Off Allow you to enable or disable checking of activity from devices using IRQs 1 through 15 to determine whether the system enters a power-saving mode: the device using each IRQ is listed on the screen and varies depending on your configuration cause errors in some
To leave SETUP, press E SC from any SETUP screen. From the SETUP Main Menu, you can perform the following functions in the table below.
In order to install the drivers, you need to create install diskettes using the utility program on your computer. See the User's Digest for instructions. Once you create the diskettes, you can install drivers for these programs: MS-DOS Microsoft Windows Microsoft Windows NT I B M® O S / 2® versions 2.0 and higher (2.X) S C O ® UNIX versions 3.2.4 and higher (3.2.4.X) Novell ® NetWare versions 3.1 and higher (3.1X) Novell NetWare versions 4.0 and higher (4.0X).
Running the lnstallation Program Follow these steps to install the PCI IDE drivers: 1. Insert the PCI IDE Drivers diskette in drive A. 2. Access the DOS prompt, if you are not there already 3 . T y p e A : and press Enter to log onto drive A. 4. T y p e 5. INSTALL and press E n t e r . Follow the instructions on the screen to install the PCI IDE drivers on your hard disk.
Using the diskette creation utility on your system, you can create an install diskette containing drivers for these programs: AutoDesk ® A u t o C A D ® versions 11 and 12, AutoShade ® version 2.1, and 3D Studio versions 1.0 and 2.0 MicroStation PC protected mode versions 4.0 and 5.0. Note See the User's Digest for instructions on using the diskette creation utility included with your computer.
Chapter 3 Using Your Computer This chapter describes the following operations: Working comfortably Using energy wisely Using your Green PC features Inserting and removing diskettes Stopping a command or program Resetting the computer Using a password. Working Comfortably If you spend a lot of time at your computer, you may experience occasional fatigue or discomfort caused by repetitive motions or too much time spent in one position.
Using a keyboard and mouse Maintaining good posture and work habits. Using the Right Furniture electing a good desk and using the right type f chair can make a big difference in your level f comfort. When you set up your furniture, onsider these suggestions: An L- or U-shaped desk configuration works well because it provides ample space to hold your computer equipment and work materials while keeping everything within easy reach.
Positioning Your Monitor Place the monitor so it is directly in front of you with the top of the screen slightly below eye level when you are sitting at the computer. You may want to place it on top of the computer or on a stand. Your line of sight to the screen should be about 10 to 20 degrees below the horizontal. If the monitor has a tilt and swivel base, you can adjust the position of the screen for the best viewing angle. Sit about an arm’s length or more away from the monitor.
For working at the computer, indirect or shielded lighting is best, and it should light your entire office equally. Make sure the lighting is not too bright, because this can make your eyes tired from continually readjusting between the relative dimness of the screen and the bright surroundings. You can use window blinds, shades, or drapes to control the amount of daylight in the room or reduce overhead lighting by turning off or dimming the lights. Here is a simple way you can test your lighting.
Maintaining Good Posture and Work Habits Here are suggestions to help you stay fit while using your computer. If you form good work habits, you shouldn’t have to spend too much time thinking about it! Work in a relaxed, natural, upright position and let the chair support you. Your back and neck should be straight with your shoulders down and relaxed. Keep the elbows and hips bent at about a 90 degree angle and your forearms and thighs parallel to the floor.
Using Energy Wisely By purchasing this low-power, Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional tips you can use to be even more energy-wise: If your printer and monitor are not Energy Star compliant, turn them off when you’re not using them. Use the print preview option on your software before you print something. You’ll be able to catch formatting errors before you commit them to paper.
Power-saving modes Mode Power-saving operations Doze (disabled by default) Slows down the processor Standby (disabled by default) Lowers the processor speed further and the monitor screen goes blank (the monitor is placed in a low power consumption mode only if it is Energy Star compliant) Suspend Stops the processor clock, powers down the hard disk drive(s), and the monitor screen goes blank (the monitor is placed in a low power consumption mode only if it is Energy Star compliant) To resume activi
inserting and Removing Diskettes To insert a diskette into a 3.5-inch drive, hold the diskette with the label facing up and the shutter leading into the drive as shown in the following illustrations. Slide the diskette into the drive until it clicks into place.
When you want to remove the diskette, make sure the drive light is off; then press the release button. Remove the diskette and store it properly. Caution Never remove a diskette, reset the computer, or turn it off while a diskette drive light is on. You could lose data. Also, remove all diskettes before you turn off the computer. Stopping a Command or Program You may sometimes need to stop a command or program while it is running.
Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again. However, resetting erases any data in memory that you have not saved; so reset only if necessary. Caution Do not reset the computer to exit a program. Some programs store data when you exit them.
Using a Password Using SETUP, you can define both a Supervisor level password and a User level password. You can also specify whether a password is required when you start the system. In addition, the password can control who has access to the diskette drives. If you enabled the Password on boot option in SETUP, you must enter the Supervisor or User password every time you turn on or reset the computer.
You must either turn off the computer or press the RESET button to start over. In this situation, you cannot reset the computer by pressing Ctrl Alt Del. Note If you want to delete your password, you must run the SETUP program and follow the instructions for deleting a password under “Selecting the Security Setup 0ptions” in Chapter 2. If you do not remember your password, see “Password Problems” in Chapter 7.
Chapter- 4 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as option cards, and system, video, or cache memory modules, or by upgrading the processor. If you are reading this manual online, be sure to print out this chapter before performing any of the steps it describes.
Caution Never install options or change jumper settings when the computer is turned on or the power cable is connected to the computer. Removing the Cover You need to remove the computer’s cover to install any of the options described here or to install or remove a disk drive (as described in Chapters 5 and 6). Follow these steps: 4-2 1. Turn off the computer and then any peripheral devices. 2. Disconnect the computer’s power cable from the electrical outlet and from the back panel.
5. Remove the screws securing the cover to the back panel, as shown below. (Save the screws to reinstall later.) The slimline computer has three cover screws and the tower computer has six cover screws.
6. Grasp the sides of the cover and lift it off as shown below. On the slimline computer, lift the cover up at an angle and then pull it off. For the tower computer, pull the cover straight back; then lift it up and off the computer.
7. Set the cover aside 8. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you are not properly grounded, you could generate an electric shock that could damage a component when you touch it. Replacing the Cover When you are ready to replace the computer’s cover, refer to the illustrations above and follow these steps: 1.
6. Reconnect the computer to the monitor, printer, keyboard, mouse, and any other peripheral devices you have. Then reconnect the power cable to the back of the computer and to an electrical outlet. Locating the Internal Componenfs As you follow the instructions in this chapter, refer to the illustrations below to locate the major components inside your computer.
Installing and Removing Options 4-7
locating the System Board Components This illustration shows the system-board inside your computer. Use this illustration to locate jumpers, SIMM sockets, external cache sockets, and video memory sockets.
Changing the Jumper Settings The jumpers on the system board are preset to factory default positions, indicated by an asterisk (*) in the tables below. (See the illustration under “Locating the System Board Components” to locate jumpers.) Use the information in this section to change jumper settings, if necessary. Note Any jumpers not listed in the following tables are for service purposes only. Do not change their settings.
Miscellcmeous jumper settings Jumper number Jumper setting Function JP2 1-2 * 2-3 Enable VGA controller Disable VGA controller JP6 On Off * Clears the CMOS SETUP values Normal CMOS operation JP12 1-2 * Disable DRAM parity checking if you installed 32-bit SlMMs Enable DRAM parity checking if you installed 36-bit SlMMs 2-3 JP13 Off * On Enable IDE controller Disable IDE controller JP14 1-2, 3-4 2-3 * Double- and single-sided SlMMs Single-sided SlMMs only * Default setting Setting the Jumper
3. A jumper’s setting is determined by where the jumper is placed on the pins. Use the table below to identify the pin settings for 2-, 3-, and 4-pin jumpers. To identify the pin numbers, look at the system board near the jumper. Jumper positions To move a jumper from one position to another, use needle-nose pliers or tweezers to pull it off its pins and gently move it to the desired position. Caution Be careful not to bend the jumper pins or damage any components on the main system board. 4.
Installing Memory Modules [SlMMs) The computer comes with 8MB of RAM standard on two 4MB SIMMs. You can increase the memory up to 128MB using lMB, 2MB, 4MB, SMB, 16MB, 32MB, or 64MB SIMMs. The SIMMs must be tin-plated, 72-pin, single- or double-sided, fast-page mode, parity or no-parity type with an access speed of 70ns or faster. Be sure all the SIMMs operate at the same speed. The table below lists all the possible SIMM configurations; do not install SIMMs in any other configuration.
Your SIMM sockets may not look exactly like the ones in the illustrations. If you’re not sure how to install SlMMs, contact your Authorized EPSON Servicer or the EPSON Connection and ask for assistance. Inserting SlMMs Make sure the computer is turned off and the cover is off. Then follow these steps to install SIMMs: 1. Refer to the illustration under "Locating the System Board Components” to locate the SIMM sockets on the left side of the main system board, next to the processor. 2.
4-14 4. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again. 5.
Removing SlMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: 1. Use the illustration under “Locating the System Board Components” to locate the SIMM sockets on the left side of the main system board, next to the processor. 2. Remove any option cards that may be blocking your access to the SIMM sockets; see “Removing an Option Card” for instructions. 3.
6. Replace any option cards you removed; see “Installing an Option Card” for instructions. 7. Replace the computer’s cover as described under “Replacing the Cover." Then see “Post-installation Procedures” for instructions on configuring your computer with your new memory size. Installing an Option Card This section explains how to install option cards in your computer. Your computer has five slots; the three large slots are ISA compatible and the two smaller slots are PCI campatible.
As you install option cards, keep these guidelines in mind: If you have an S-bit ISA card, you can install it in a 16-bit ISA slot, as long as it fits. Install PCI cards only in PCI slots. Note the slot number printed on the option card connector board beside the slots you use. Check the components on your card and the system board before deciding which slot to use. Make sure that no component touches or obstructs other cards or cables.
Follow these steps to install an option card on the three-slot side: 1. Remove the retaining screw securing the option slot cover to the computer. (Keep the screw to secure the option card in step 4.) 2. Slide out the slot cover and set it aside. (Store it in a safe place in case you remove the option card later.) 3. Hold the card along the top corners and guide it into the slot, as shown below.
5. Replace the computer’s cover; see “Replacing the Cover.” Then see “Post-installation Procedures” for instructions on configuring your computer with your new option card. Installing a Card in the Slimline Computer (2-slot Side) The option card connector board in the slimline computer has two slots on one side and three slots on the other. Although the illustration shows an ISA card, you can use the same instructions to install a PCI card.
4. Replace the slot cover bracket by inserting it into the small metal holder below the option slots; then replace its retaining screw. 5. Replace the computer’s cover; see “Replacing the Cover.” Then see “Post-installation Procedures” for instructions on configuring your computer with your new option card. Installing a Card in the Tower Computer Follow the steps below to install an option card in the tower computer.
3. Hold the card along the top corners and guide it into the slot. (If you are installing a full-length card insert the front edge of the card into the corresponding guide inside the computer’s front panel.) Once the connectors reach the slot, push the card in firmly (but carefully). You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again. 4. Secure the end of the card to the computer with the retaining screw. 5.
Removing an Option Card You may need to remove an option card to access components on the main system board or if you no longer need it. Refer to the illustrations for your computer and slot type under “Installing an Option Card” as you follow these steps: 1. If you are removing a card from one of the half-length slots in the slim line computer, first remove the slot cover bracket. Then pull the card straight out of the slot. 2.
Follow these steps to install video memory: 1. Locate the video memory sockets on the left side of the main system board, as shown in the illustration under “Locating the System Board Components." The sockets are labelled U13 and U14. 2. If there are any option cards in your way, remove them; see “Removing an Option Card” for instructions. Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer’s back panel.
5. Repeat steps 3 and 4 to install the other chip. 6. Replace any option cards you removed; see “Installing an Option Card” for instructions. 7. Replace the computer’s cover; see “Replacing the Cover.” Then see “Post-installation Procedures” for instructions on configuring your new video memory. Installing External Cache Your computer has 256KB of external cache installed. You can expand your external cache to 512KB or 1MB with 64K x 8 or 128K x 8, 3.3 volt, 15ns SRAM DIP chips.
You must install chips in one of the configurations in the table below (each bank contains four cache memory sockets). Cache memory configurations Total external cache BANK 0 U33, 34, 35, 36 BANK 1 U40,41,42,43 Tag SRAM U20 ALT bit U44 32K x 8, 28-pin (3.3 V) 32K x 8, 28-pin (3.3 V) 32K x 8, 28-pin (5 V) 32K x 8, 28-pin (5 V) 256KB 64K x 8, 28-pin (3.3 V) 64K x 8, 28-pin (3.3 V) 32K x 8, 28-pin (5 V) 32K x 8, 28-pin (5 V) 512KB 128K x 8, 32-pin (3.3 V) 128K x 8, 32-pin (3.
4. Remove the cache memory chips in sockets U33-U36 and U40-U43. Use a chip remover or wedge a small screwdriver between the sockets and the chips until you can remove the chips. 5. Inspect each cache memory chip you are going to install; the pins should point inward at slightly less than a 90° angle. If any of the pins are bent or crooked, straighten them gently with your fingers or with small tweezers to align them with the other pins.
10. Change jumpers JPlO and JPll to match to the amount of cache you installed; see “Changing the Jumper Settings.” 11. Replace any option cards you removed; see “Installing an Option Card” for instructions. 12. Replace the internal drive mounting bracket; see “Replacing the Bracket in the Computer” in Chapter 5 for instructions. 13. Replace the computer’s cover; see “Replacing the Cover.” Then see “Post-installation Procedures” for instructions on configuring your computer with your new cache size.
Caution Make sure you ground yourself by touching the metal surface on the inside of the computer’s back panel before you touch the processor. Then remain as stationary as possible while you install it. Do not touch the pins on the processor; handle it only by the edges. 4-28 2. If there are any option cards in your way, remove them; see “Removing an Option Card” for instructions. 3. To open the socket, locate the handle at the base of the socket. (The handle rests under a plastic tab.
6. Position the processor over the socket, aligning the comer of the chip that is missing a pin with the comer of the socket that is missing a hole, as shown below. Caution If you install the processor in the wrong orientation, you may damage it and void your warranty. 7. Make sure the pins in the processor are directly over the holes in the socket. Then gently push the processor straight into the socket, pressing evenly on all sides. 8.
11. Replace the computer’s cover; see “Replacing the Cover.” Then run SETUP and change the PCI clock frequency option if necessary. See “Configuring the advanced chipset” in Chapter 2 for more information. Post-installation Procedures After you install or remove options such as SIMMs, video memory, cache memory, processor, or option cards, you must run SETUP so it can automatically update the computer’s configuration. You may also want to customize any options associated with these components.
Chapter- 5 Installing and Removing Drives in the Slimline Computer This chapter describes how to install and remove optional drives in your slim line computer. You can use these instructions to install a variety of devices, such as hard disk drives, diskette drives, CD-ROM drives, or other devices. Note This chapter describes installing and removing drives in the slim line computer; if you have a tower computer, see Chapter 6.
Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Your computer can hold up to four mass storage devices, including the diskette drive (and possibly other drives) that came with your system. You can replace the existing hard disk drive in the internal mounting bracket. In the externally accessible bays, you can install a CD-ROM drive or another type of drive.
Note Use the primary IDE interface to connect only IDE hard disk drives. You must connect any other type of IDE devices to the secondary IDE interface. Never connect an IDE CD-ROM drive to the same interface used by an IDE hard disk drive. Before you install a drive, identify pin 1 on the drive connector so you know where it is when you connect the drive cable. On a hard disk drive, turn it over so you can see the circuit board, as shown below.
Removing the Drive Mounting Bracket Your computer has a 3.5-inch diskette drive and a hard disk drive installed in a mounting bracket. In order to install or remove any drives, you must first remove the drive mounting bracket. Follow these steps: 5-4 1. Remove the two cables from the diskette drive, as shown below. Grasp the connectors and pull them straight out so you do not bend the pins; do not pull on the cables. 2. Remove the two cables from the hard disk drive.
3. 4. Remove the screws securing the bracket to the drive bay and brace. (Save the screws for later use.) Slide the bracket away from the front of the computer and lift it out. Installing a Hard Disk Drive in the Mounting Bracket You can install a new hard disk drive below the diskette drive in the mounting bracket, once you have removed the bracket from the computer. To fit into this space, your hard disk drive must be 1 inch high by 3.5 inches wide.
This section includes steps for the following procedures: Installing a hard disk drive in the mounting bracket Replacing the mounting bracket in the computer Connecting the drive cables. Installing the Hard Disk Drive Follow these steps to install a hard disk drive in the mounting bracket: 5-6 1. With the drive components facing down, slide the drive into the bracket until the front of the drive is nearly flush with the edge of the bracket. 2.
3. Secure the drive with the screws that came with it; you can use two or four screws, depending on the location of the holes in your drive. Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: 1. Lower the bracket into the mounting area and slide it forward, inserting the front of the diskette drive through the drive slot in the front panel of the computer. 2. Make sure the holes in the bracket are aligned with the holes in the drive bay and brace.
Connecting the Hard Disk Drive Cables After you replace the bracket, you need to connect the cables to the hard disk drive. Follow these steps: 1. Locate one of the IDE device cables that are connected to the IDE interfaces on the system board. They are flat cables with a connector at one end and two IDE device connectors at the other end. A red wire is on one side of the cable. (See “Locating the System Board Components” in Chapter 4 to find the primary and secondary IDE interfaces on the system board.
4. Position the connector on the cable so that the red wire aligns with pin 1 on the drive. 5. Make sure the holes in the cable connector fit over all the pins; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the connector. 6. Now locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.
7. Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive. 8. Make sure the holes fit over all the pins and then push in the connector.
Reconnecting the Dlskette Drive Cables Refer to the illustration below while you follow the steps in this section to reconnect cables to the diskette drive. 1. Locate the connector you will use on the diskette drive cable. 2. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1. Push in the connector. 3. Locate the power supply cable with the small connector. 4.
Removing a Hard Disk Drive From the Mounting Bracket You may need to remove a hard disk drive for service or for replacement. Caution Before you remove a hard disk drive, make sure you have backup copies of all your files and programs. You can use backup software or the backup utility in your operating system. Refer to your online help files or your software documentation for instructions. Follow these steps to remove a hard disk drive from the bracket: 5-12 1.
3. Remove the screws securing the hard disk drive to the bracket and slide the drive out of the bracket. 4. If you removed the only IDE device connected to the interface the device used, you may want to disconnect the device cable from its interface on the system board and remove it from the computer. 5. Replace the bracket following the instructions under “Replacing the Bracket in the Computer.” 6.
This section includes steps for the following procedures: Attaching mounting frames to the drive (if necessary) Installing the drive in the bay Connecting the drive cables. Attaching Mounting Frames to the Drive If you are installing a 3.5-inch wide drive, you need to attach mounting frames to it so that the drive fits in a 5.25-inch wide bay. These frames usually come with your drive. Follow these steps to attach mounting frames to a drive: 5-14 1.
Installing the Drive Follow these steps to install a drive in the upper or lower external drive bay: 1. Using a screwdriver, reach inside the back of the drive bay and insert the screwdriver into one of the holes in the metal plate covering the drive bay slot. Use the screwdriver to bend the plate up and down until it loosens; then grasp the plate with your hands and pull it out of the back of the drive bay. Discard the plate; you do not need to reinstall it. 2.
3. Slide the drive through the slot into the bay until it is flush with the front of the computer. 4. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws that came with the drive.
Connecting the Drive and Power Cables Follow these steps to connect the drive and power cables: Note Make sure you connect a CD-ROM drive to the secondary IDE interface; do not use the same cable for a hard disk drive and a CD-ROM drive. 1. Locate the connector you will use on the drive cable. 2. Locate pin 1 on the drive connector next to the power connector. 3. Position the connector on the cable so that the red wire aligns with pin 1 on the drive.
4. Make sure the holes in the cable connector fit over all the pins; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your drive when you push in the connector. 5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 6.
7. If you are installing a CD-ROM drive, you may need to connect an audio cable to a sound card. Follow the instructions in your sound card documentation to connect the audio cable to the card. (If you need to install a sound card, see “Installing an Option Card” in Chapter 4.) 8. Position the audio cable connector so that the tab faces up and aligns with the notch in the CD-ROM drive’s audio connector. Then push in the connector. 9.
Removing a Drive from an External Bay You may need to remove a drive for service or replacement. Caution Before you remove a hard disk drive, make sure you have backup copies of all your files and programs. You can use backup software or the backup utility in your operating system. Refer to your online help files or your software documentation for instructions. To remove a drive from an external drive bay, follow these steps: 5-20 1.
4. Reach behind the drive and gently push it out through the front of the bay; then pull it out of the slot. 5. Once you have removed the drive, you may want to replace the plastic faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place. 6. If you removed the only IDE device connected to the interface the device used, you can disconnect the device cable from the main system board and remove it from the computer. 7.
Chapter- 6 Installing and Removing Drives in the Tower Computer This chapter describes how to install and remove optional drives in your tower computer. You can use these instructions to install a variety of devices, including hard disk drives, diskette drives, tape drives, CD-ROM drives, or other devices. Note This chapter describes installing and removing drives in the tower computer; if you have a slimline computer, see Chapter 5.
Install a drive in the rear internal drive bracket Remove a drive from the rear internal drive bracket. Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Your computer can hold up to seven mass storage devices, as described in the table below. Drive bay Drive type and size Four externally accessible bays Two 5.25-inch, half-height drives or one 5.25-inch, full-height drive and two 3.5.
Setting the IDE Device Jumpers and Locating Pin 1 Before you install any IDE devices, you need to check or change the settings of the device’s jumpers to be sure they are set correctly. The jumpers indicate the master and slave configuration of devices connected to both of the IDE interfaces. A table in the “Hard Disk Drive Information” section of the Appendix lists the master and slave jumper settings for the IDE hard disk drives that are qualified for use in your computer.
Before you install a drive, identify pin 1 on the drive connector so you know where it is when you connect the drive cable. On a hard disk drive, turn it over so you can see the circuit board, as shown in the next illustration. Locate the side of the drive connector containing pin 1, indicated by a “1” printed on the connector or the board (a “2” may be printed beside the opposite row of pins to indicate the side of the connector containing pin 1). On a CD-ROM drive, pin 1 is next to the power connector.
Installing a Drive in the Front Internal Drive Bay You can install a half-height, 3.5-inch drive in the front internal drive bay. Installing the Internal Drive Follow these steps to install a drive in the front internal drive bay: 1. Position the drive so its drive and power connectors face the back of the computer and its circuit board is on the bottom. 2. Slide the drive into the front internal drive bay as shown below. Align the holes in both sides of the drive with the slots in the drive bay.
Connecting the Cables to the Front Internal Drive Follow these steps to connect the IDE device and power cables to the front internal drive: 1. Locate one of the IDE device cables that are connected to the IDE interfaces on the system board. They are flat cables with a system board connector at one end, and two IDE device connectors at the other end. A red wire is on one side of the cable.
4. Position the IDE device cable so the side with the red wire aligns with pin 1 on the drive. Make sure the holes in the connector fit over all the pins; then push in the connector. 5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched comers of the power supply connector and the drive’s power connector; then push in the connector, as shown above.
Removing a Drive From the Front Internal Drive Bay You may need to remove a hard disk drive for service or for replacement. Caution Before you remove a hard disk drive, make sure you have backup copies of all your files and programs. You can use backup software or the backup utility in your operating system. Refer to your online help files or your software documentation for instructions. Follow these steps to remove a drive from the front internal drive bay: 1.
2. Remove the four screws securing the drive to the drive bay. There are two screws on each side of the drive. 3. Slide the drive out the back of the bay 4. If you removed the only IDE device connected to the interface the device used, you may want to disconnect the device cable from the interface on the system board and remove it from the computer. 5. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 4 for instructions.
Installing a Drive in an External Bay Follow these steps to install an internal or externally accessible drive in an externally accessible drive bay: 1. Using a screwdriver, reach inside the back of the drive bay you are going to use and insert the screwdriver into one of the holes in the metal plate covering the drive bay slot. Use the screwdriver to bend the plate up and down until it loosens; then grasp the plate with your hands and pull it out of the drive bay.
4. Slide the drive into the front of the bay and secure it to the bay using the four screws that came with the drive. 5. Connect the appropriate cable to the drive. If you are installing an IDE device, see “Connecting the Cables to the Front Internal Drive” for instructions on connecting the drive cable to the drive. If you are installing a diskette or tape drive, use the appropriate connector on the diskette drive cable.
6. Now locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched corners of the cable’s connector and the drive’s power connector; then push in the connector. Note Your system has five power supply cables; three with large connectors and two with small connectors. If you need more than five cables, you can purchase Y-adapters at most computer accessory stores.
8. Position the audio cable connector so that the tab faces up and aligns with the notch in the CD-ROM drive’s audio connector. Then push in the connector. 9. If you installed a drive that is not externally accessible, you may want to replace the plastic faceplate for the bay you used. Insert one side of the plate, then gently press on the other side until it snaps into place.
10. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 4 for instructions. Then see “Running SETUP” in Chapter 2 for instructions on defining your new drive configuration. Removing a Drive From an External Bay Follow these steps to remove a drive from an externally accessible drive bay: 1. 6-14 Disconnect the drive and power cables from the back of the drive you are removing.
2. Remove the four screws (two on each side) securing the drive to the drive bay. Then slide the drive out through the front of the bay. 3. If you are not installing another externally accessible drive in the open drive bay, you may want to install a plastic drive slot cover for that bay. Push the slot cover into the open bay until the tabs on the cover click into place.
4. If you removed the only IDE device connected to the interface the device used, you may want to disconnect the device cable from the interface on the system board and remove it from the computer. 5. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 4 for instructions. Then see “Running SETUP” in Chapter 2 for instructions on defining your new drive configuration.
3. Place the rear internal drive bracket on your work surface as shown in the illustration below. 4. Position the drive so that its drive and power connectors face the end of the bracket shown below. Then slide the drive into the appropriate bay in the bracket and secure it with the four screws that came with the drive. 5. Replace the bracket as shown below and secure it to the back panel with the four screws you removed earlier.
6-18 6. To connect the drive cables to the drives in the rear internal bracket, first locate pin 1 on each drive’s connector. The number 1 or 2 may be printed on the drive’s connector or circuit board to identify the side containing pin 1. 7. Hold the connector on the IDE device cable so the red wire aligns with pin 1 on the drive. Make sure the holes in the connector fit over all the pins; then push in the connector. 8.
Note Your system has five power supply cables; three with large connectors and two with small connectors. If you need more than five cables, you can purchase Y-adapters at most computer accessory stores. Y-adapters let you use one power supply cable for two devices. 9. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 4 for instructions. Then see “Running SETUP” in Chapter 2 for instructions on defining your new drive configuration.
Follow these steps to remove a drive from the rear internal bracket: 6-20 1. Remove the IDE device and power cables from the back of each drive in the rear internal bracket. 2. Remove the four screws securing the rear internal drive bracket to the computer’s back panel and slide it out of the computer.
3. If you removed the only IDE device connected to the interface the device used, you may want to disconnect the device cable from its interface on the system board and remove it from the computer. 4. Remove the four screws securing the drive to the bracket and slide the drive out of the bracket. 5. Replace the bracket as shown below and secure it to the back panel with the four screws you removed earlier.
6-22 6. If there is a drive installed in the rear internal bracket, follow steps 6 through 8 under “Installing a Drive in the Rear Internal Bracket” to reconnect the drive and power cables to the drive. 7. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 4 for instructions. Then see “Running SETUP” in Chapter 2 for instructions on defining your new drive configuration.
Chapter 7 Troubleshooting If you have any problems with your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. If you are reading this manual online, be sure to print out this chapter before performing any of the steps it describes. The troubleshooting suggestions in this chapter are organized in general categories, as listed below.
q Password problems q Software problems q Printer or scanner problems q Option card problems q Memory module problems q External cache problems q Controller problems. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection for help; see “Where to Get Help” in the Introduction of this manual for instructions.
System BIOS version: Restart your system. You’ll see the system BIOS version number displayed on the screen during power-on diagnostics. System configuration: Start SETUP and make a note of all your configuration option settings. Operating system version: At the MS-DOS prompt, type V E R and press Enter. Or watch the screen when your system starts up. Software versions: In Windows applications, select About from the Help menu.
Caution If you turn off the computer, always wait at least 20 seconds before turning it back on to prevent damage to its circuitry. If your computer is set to boot from drive C, make sure that the IDE hard drive is formatted. Also make sure that the primary IDE controller is enabled by checking the setting of jumper JP13 on the system board; see “Changing the Jumper Settings” in Chapter 4. The computer does not start and the power light is not lit.
If you replace the processor, make sure the new processor is installed correctly, and that the processor is aligned correctly on the system board. If you did not align it correctly, the system won’t start. Also make sure the jumpers are set correctly for your processor speed. For more information, see “Installing Memory Modules (SIMMs),” “Upgrading the Processor,” and “Changing the Jumper Settings” in Chapter 4 You may have installed option cards that exceed the system’s power limits.
Your system suddenly stops operating. You may have overloaded the power supply. See your option card manuals for the power requirements of your cards. Then check “Option Slot Power Limits” in the Appendix to see if they exceed the option slot power limits of your computer. Keyboard Problems The screen displays a keyboard error message when you turn on or reset the computer. Make sure the keyboard is securely connected to the keyboard port and not the mouse port.
Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is on. Also, the computer may be in a power-saving mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image. The power light is on, but you still do not see anything on the screen. Press a mouse button or a key on the keyboard to see if the monitor or computer is in a power-saving mode. Also, check the brightness and contrast controls.
The power switch is on but the power light is not on. If the monitor is Energy Star compliant, it may be in a power-saving mode. Press a mouse button or a key on the keyboard to activate the monitor. Turn off the monitor’s power, wait five seconds, and turn it back on. If the light still does not come on, check the electrical outlet for power. Turn off your monitor and unplug it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty.
Diskette Problems You see a diskette error message. Reinsert the diskette, making sure you insert it all the way. If the drive has a latch, turn it down to secure the diskette. Also, check to see that you have inserted the right type of diskette in the drive. For example, make sure you are not inserting a high-density diskette in a double-density drive. If reinserting the diskette does not solve the problem, insert the diskette in another diskette drive of the same type.
Something is wrong with the data in the files. Run ScanDisk to repair the files. You may also be able to use special utilities or diagnostics to solve this problem. Diskette Drive Problems A newly installed diskette drive is not working properly. Make sure you have installed the drive correctly and check all the cable connections. You see a diskette drive error when you start your computer. Run the SETUP program and configure your system for the correct type of diskette drive.
If this is your only hard disk drive, make sure it is connected to the primary IDE interface on the system board. If you have a CD-ROM drive, make sure it is connected to the secondary IDE interface and is not connected to the same interface as any hard disk drive. If you are using MS-DOS and Windows 3.1, make sure the PCI IDE driver is installed and loaded; see “Installing the PCI IDE Drivers” in Chapter 2.
You are unable to store data on the hard disk drive. Make sure your hard disk drive has space available for storing data. If the hard disk drive has been in a power-saving mode, make sure the drive has had time to achieve its full operating speed before you try to write data to it. You have been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented.
If your drive came with documentation, check there for other possible solutions to the problem you are having. Password Problems You have forgotten your password You must discharge your CMOS memory. To do this, you need to change the setting of jumper JP6 to the On position. See “Changing the Jumper Settings” in Chapter 4 for details. After you have changed JP6, restart your system, leave it on for a few seconds, then turn it off again. This resets the SETUP values to their factory defaults.
The application program does not start. Check that you are following the correct procedure for starting the program and that it is installed correctly. If you need help on software that came with your configured computer, see the User's Digest for technical support information. If you purchased the software separately, contact your software manufacturer. The application program cannot read from or write to the hard disk drive.
Printer or Scanner Problems The printer or scanner does not work at all. Check that the printer or scanner has power and is properly connected to the computer. Also make sure your printer has paper in it. If you are using more than one serial port, check the primary and secondary port settings (COM1 and COM2) in your application program and in the SETUP program. See “Configuring integrated peripherals” in Chapter 2 for information about serial port settings in SETUP.
Option Card Problems A newly installed option card is not working correctly. Make sure the option card is installed correctly and is well-seated in its slot. Run SETUP to update your configuration after you install the card. If you are using Windows 95, turn on the Reset Configuration Data option. See “Starting the Setup Program” and “Using the Advanced System Setup 0ptions” in Chapter 2 for instructions. Perform setup procedures for any software you are using with the card.
Memory Module Problems The memory count displayed by power-on diagnostics or the SETUP program is incorrect. You may have installed the SIMMs incorrectly. They may be the wrong type or speed, or they may not be inserted all the way or in the correct sockets. See “Installing Memory Modules (SIMMs)” in Chapter 4 for more information. Also make sure you set jumpers JP12 and JP14 for the correct type of SIMMs; see “Changing the Jumper Settings” in Chapter 4 for instructions.
ControIler Problems You see a controller error for the drive controllers or the I/O port controllers when you start your system. If the error message refers to your IDE controller, make sure jumper JP13 is set to enable the controller; see “Changing the Jumper Settings” in Chapter 4 for more information. If the error message refers to your diskette drive controller, make sure the controller is enabled in SETUP; see “Configuring integrated peripherals” in Chapter 2 for more information.
Appendix Specifications This appendix describes the following specifications: Computer specifications System memory map Video resolutions and colors Hard disk drive information DMA assignments Hardware interrupts System I/O address map Connector pin assignments Options available from EPSON Tested operating environments.
Computer Specifcations CPU and Memory 64-bit CPU 586-class processor Green PC energy saver Energy Star compliant, low-power, doze, standby, and suspend modes for the CPU, hard disk drive, and VGA display; select time-out periods, power-saving rates, and other options in SETUP Memory 64-bit DRAM interface supporting 8MB RAM standard on two 4MB SIMMs; expandable to 128MB using lMB, 2MB, 4MB, 8MB, 16MB, 32MB, and 64MB SIMMs; SIMMs must be tin-plated, 72-pin, 32-bit or 36-bit, fast-page mode type with acce
Cache Internal cache in the 586-class processor; 256KB, 512KB, or 1MB of external cache installed on 32K x 8,64K x 8, or 128K x 8, 3.
Dikette Controller on main system board supports up to two diskette drives, or one diskette/ combo diskette and one tape drive Hard disk and other IDE devices Two PCI, ATA-2 compatible, IDE interfaces on main system board support up to four IDE devices (two on each interface); IDE CD-ROM drives cannot be connected to the primary IDE interface or to the same interface as IDE hard disk drives; BIOS provides hard disk auto-sensing and enhanced IDE functions Interfaces Monitor Energy Star compliant video i
Keyboard PS/ 2 compatible keyboard interface built into main system board; 6-pin, mini DIN connector Mouse PS/ 2 compatible mouse interface built into main system board; 6-pin, mini DIN connector Option slots Connector card with five I/O expansion slots; three ISA compatible (8.33 MHz bus speed) and two PCI compatible (33 MHz bus speed); PCI slots support up to two PCI bus masters Speaker Internal Mass Storage Slimline computer Internal bays: One 3.
Dikette drive types 3.5-inch diskette drive, 720KB or 1.44MB storage capacity; 5.25-inch diskette drive, 360KB or 1.2MB storage capacity; or a combination 3.5-inch/ 5.25-inch diskette drive Hard disk drive types 5.25-inch or 3.5-inch form factor hard disk drive(s), up to half-height size; maximum of four drives Other de vices Half-height tape drives, CD-ROM drives, optical drives, PCMCIA card readers, or other devices; 5.25-inch, or 3.
Power Supply Type 200 Watt, UL/ TUV/ CSA listed, fan-cooled Input ranges 90-130 VAC or 180-270 VAC; switchselectable Maximum output +5 VDC at 20 Amps, -5 VDC at 0.5 Amp +12 VDC at 8 Amps, -12 VDC at 0.5 Amp Frequency 47 to 63 Hz Cables Two to storage devices, existing main system board, five to mass devices; for more than five Y cables can be installed on the cables Option Slot Power Limits Output voltage (VDC) +5 Volts -5 Volts +12 Volts -12 Volts For all slots 12 Amps 0.4 Amp 4.
Environmental Requirements Condition Operating range Storage range Temoerature 41° to 90° F (5” to 32° C) -4° to 140° F (-20° to 60° C) Humidity (non-condensing) 20% to 90% 10% to 90% Altitude -330 to 9,900 ft (-100 to 3,000 m) -330 to 39,600 ft (-100 to 12,000 m) System Memory Map Address range Function FEOOOOh-FFFFFFh 128KB duplication of ROM BIOS stored at OEOOOOh-OFFFFFh 1OOOOOh-FDFFFFh System extended memory (128MB maximum) OEOOOOh-OFFFFFh 128KB ROM BIOS OC8000h-ODFFFFh Adapter ROM
Video Resolutions and Colors Resolution Memory requirements Color Refresh rates (Hz) Remarks 640 x 480 1MB 256 60/72/75 8 bits/pixel 1MB 32K/64K 60/72/75 16 bits/pixel 2MB 16.8M (True Color) 60/72/75 24 bits/pixel 1MB 256 56/60/72/75 8 bits/pixel 1MB 32K/64K 60/72/75 16 bits/pixel 2MB 16.8M (True Color) 60/72/75 24 bits/pixel 1MB 256 43.5/60/70/75 8 bits/pixel* 2MB 64K 43.5/60/70/75 16 bits/pixel** 800 x 600 1024x768 1280 x 1024 1600 x 1200 1MB 16 43.
Hard Disk Drive lnformation The IDE hard disk drives listed in the tables below are qualified for use in your computer. IDE disk drive parameters * Select 1 or none for the precomp value. If neither of these options are available, select the maximum available precomp value.
IDE hard disk drive jumper settings * CS (cable selection) can be jumpered for any configuration. When CS is used, the drive is a master if pin 28 is grounded, and a slave if pin 28 is not grounded.
Hardware Interrupts System l/O Address Map A-12 Specifications
System I/O address map (continued) Hex address Assigned device OF8 OFF Math coprocessor 1F0 -1 F8 Primary hard disk interface 1 E0 - 1 E7 Secondary hard disk interface 200 - 207 Game I/O 278 - 27F Parallel printer port 2 280 - 2DF Alternate enhanced graphics adapter 2E1 GPIB (adapter 0) 2E2, 2E3 Data acquisition (adapter 0) 2F8 - 2FF Serial port 2 300 - 31F Prototype card 360 - 363 Available 368 - 36B Available 378 - 37A Parallel printer port 1 380 - 38F Available 390 - 393 Av
System I/0 address map (continuedj Connector Pin Assignments Parallel port connector pin assignments (J1) * Active LOW logic Serial port connector pin assignments (J2 and J3) A-14 Specifications
Options Available From EPSON Many options for enhancing and supplementing this product are available from EPSON. Call your nearest marketing location or EPSON Accessories for more information about specific options. Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft MS-DOS 3.3 and later Novell NetWare* 3.12 and 4.
Glossary 586-class processor A sophisticated CPU including the Intel Pentium™ processor that incorporates the latest in processor technology, including a 64-bit data path, 16KB of internal cache, and the ability to execute instructions in parallel. See also CPU and Processor. Address The location where information is stored in a computer’s memory. ATA-2 AT Attachment. A drive interface that provides high-speed, high-capacity data transfers. BIOS Basic Input/ Output System.
CMOS Complimentary Metal-Oxide Semiconductor. A low-power silicon chip used for RAM and switching operations. CMOS is backed up by a battery. Controller A processor, interface, port, or adapter that translates data between the CPU and a peripheral device, such as a hard disk, diskette drive, keyboard, or video monitor. Controllers convert data from one format to another, match speeds between devices that operate at different speeds, and perform other functions. CPU Central Processing Unit.
DMA channel Direct Memory Access channel. A channel for transferring data from your computer to its peripherals without involving CPU resources. DRAM Dynamic Random Access Memory. A type of memory that stores large amounts of information. ECP Extended Capabilities Port. The parallel port mode in your computer that provides bidirectional signals for the parallel port and includes other enhanced functions.
IDE Integrated Drive Electronics. A type of interface in which the controller is on the drive instead of on a controller card. Interface A physical or software connection that transmits data between equipment or programs so they can work with each other. Interlaced A method of scanning a video screen which appears to double the refresh rate of the image on the screen. Interrupt A signal that a device uses when it is ready to accept or send information.
LBA mode Logical Block Address mode. A method of accessing large-capacity hard disk drives. Math coprocessor A device that enables the computer to process mathematical calculations faster by using floating point numbers instead of whole numbers for calculations. Memory module A small circuit board that contains surface-mounted memory chips. You can add memory modules to the main system board to expand your computer’s memory. See also SIMM. Modem Modulator/ DEM odulator.
PCMCIA card Personal Computer Memory Card International Association card. A credit-card-sized device used for data storage, memory expansion, or other purposes. PCMCIA cards are often used in notebook computers and PCMCIA card readers. Port A physical socket on a computer to which you can connect a peripheral device. Power- on diagnostics Tests stored in ROM that the computer runs to check its internal circuitry, peripheral device configuration, and operating status each time you turn it on or reset it.
Reset To restart a computer without turning it off. You can reset your computer by pressing Ctrl Alt Del or by pressing the RESET button. Resetting erases all data stored in RAM and reloads the computer’s operating system. ROM Read Only Memory. Memory that can only be read and cannot be modified. ROM retains its contents even when you turn off the computer by using power from a backup battery.
SVGA Super VGA (Video Graphics Array). In addition to supporting standard VGA modes, your computer’s built-in SVGA controller supports resolutions up to 1280 x 1024 in 256 colors with 2MB of video memory and a compatible monitor. True Color A VGA feature that supports 24-bits-per-pixel color, which enables your VGA interface to display 16.8 million colors. The screen image looks more like a photograph than a traditional computer image. VGA Video Graphics Array.
Index A AC inlet, 1-4, 1-6, 1-8, 7-4 AC outlet, 1-4, 1-6, 1-8 Advanced System Setup options, 2-8, 7-17 Integrated Peripherals, 2-8 Memory Cache, 2-10 Memory Shadow, 2-11 PCI devices, 2-8, 2-12 Shadow Option ROMs, 2-11 Altitude requirements, A-8 Application programs compatibility, A-15 problems, 7-14 ATA-2 compatible, Intro-2, 2-22, 7-11, A-4 Auto-sensing, hard disk drive, 2-6, 7-11, A-4 AUTOEXEC.
Clock, real-time, A-3 CMOS RAM, 2-20, A-3 Combo diskette, A-4 Command, stopping, 3-9 COMn port, see Serial ports Component damage, 4-5,4-11, 4-25, 4-29, 5-9, 5-18 CONFIG.
Diskette(s) defective, 7-9 drivers, 2-22 errors, 7-9 formatting, 7-9 inserting, 3-8 problems, 7-9 release button, 3-8-9 removing, 1-11, 3-8-9 shutter, 3-8 types, 7-9, A-6 write-protected, 7-9 Display adapters, see Video DMA assignments, A-11 DMA channels, Intro-4, 1-8, 4-9 DOS command, stopping, 3-9 Doze mode, 3-6-7 Drive bracket, 5-2, 5-4-7, 5-12-13 Drivers IDE, 2-1, 2-22, 7-12 mouse, 7-6 PCI IDE, 2-22,7-11 printer, 7-15 SVGA, 2-1 video, 2-22 Windows, 2-23 Drives, see Diskette drive or Hard disk drive Dust
G Game port, optional, 4-8 Green PC, Intro-2, 2-17, 2-19, 3-6-7, 7-7-8, 7-14, A-2 Green PC options APM SMI Function Support, 2-18 IRQ Activity, 2-19 Power Down feature, 2-18 Power Saving Mode, 2-17 Standby Timer, 2-18 System Doze Timer, 2-18 System Standby Timer, 2-17 System Suspend Timer, 2-17 VGA Access Detection, 2-18 Grounding yourself, 4-5, 4-23, 4-25, 4-28 H Hard disk drive access light, 1-10 ATA-2 compatibility, Intro-2, 2-22,7-11, A-4 auto-sensing, 2-6-7,7-11, A-4 bays, 1-10,4-6-7,5-2,5-15-17, 5-19
Internal components, 4-6, 4-8 damage, 4-5,4-11, 4-25, 4-29, 5-9, 5-18 locating, 4-6-8 Interrupts, hardware, Intro-3-4, A-12 ISA expansion bus, Intro-3 option slots, Intro-2, 4-16-21 J Jumpers cache settings, 4-9, 7-17 changing settings, 4-9-11 hard disk drive, 5-13, 7-10, A-11 locating, 4-8 master and slave, 5-2, 6-3 K K/ B port, 1-4, see also Keyboard Keyboard connecting, 1-3-5 errors, 7-6 port, 1-3-4, 4-8, A-5 problems, 7-6 specifications, A-6 using, 3-4 Keypad, numeric, 7-6 Keys, SETUP function, 2-3 L
Mouse connecting, 1-3-5 driver, 7-6 port, 1-3-4, 4-8 port specifications, A-5 PS/ 2 compatible, 1-4, A-5-6 specifications, A-6 using, 3-4 Multi-mode parallel port, see Parallel port or Ports N NetWare, A-15 Numeric coprocessor, A-3 Numeric keypad, 7-6 0 Operating environments, tested, A-15 Operating system diskette, 7-3 reloading, 3-10 version number, 7-3 Optical drive, 5-1, 6-1, A-6 Option cards 2-slot side, 4-19-20 3-slot side, 4-17-19 connector board, 4-6-7 installing, 4-16-21 power limits, 7-6, A-7 pr
Port (continued) serial, 1-3, 1-7-8,4-8 specifications, A-4-5 VGA, 1-3-5,4-8 Post-installation procedures, 4-30 Posture, 3-5 Power button, 1-9-10 inlet, 1-4, 1-6, 1-8, 7-4 light, 1-10-11, 7-3-4, 7-7 source, 1-2 Power cable computer, 1-6, 1-8,4-2,4-6 diskette drive, 5-1 I-12, 5-18, 5-20 hard disk drive, 5-4, 5-9-10, 5-12, 5-17, 5-20-21 monitor, I-5-6 Power supply cable, 5-9, 5-11, 5-17-18, 6-7, 6-12, 6-18 frequency, A-7 input ranges, A-7 limits, 7-6, A-7 location, 4-6-7 maximum output, A-7 specifications, A-
SETUP program advanced options, 2-8, 2-10-12 anti-virus options, 2-13-15 autotype fixed disk, 2-6 boot options, 2-12-13 cache memory, 2-10 date, 2-4 deep green features, Intro-2 default settings, 2-2, 2-20 displaying default settings, 2-3 drive configuration, 2-4, 2-7 exiting, 2-20 extended memory, 2-4 fixed disk setup, 2-5, 2-7 floppy check option, 2-13 function keys, 2-3 Green PC Features, 2-17-19, A-2 help screen, 2-3 keyboard, 2-5 Main menu, 2-2 memory shadow, 2-11 password options, 2-14-15, 3-11 restor
System Setup options, 2-3-5 date, 2-4 diskette drives, 2-4 extended memory, 2-4 keyboard, 2-5 system memory, 2-4 time, 2-4 video, 2-4 SYSTEM.
