EPSON Product Support Bulletin Subject: Proper Method for Running Benchmark and Diagnostics Programs Date: 06/04/93 Page(s): 1 of 1 PSB No: S-0158 Originator: MWT This bulletin describes the proper method for running any benchmark or diagnostics programs. This applies to any computer system. In most cases, the computer should be started using an MS-DOS boot diskette that’s ‘clean’ - in other words, one with no CONFIG.SYS or AUTOEXEC.BAT files.
Product Support Bulletin Subject: Equity/Apex Compatibility with the SOTA 386si Date: Page: 3/02/90 1 of 3 PSB No: Originator: S-0111 MS ;. CL5 The purpose of this bulletin is to provide the 80386 Accelerator board test results, conducted by the Computer Product Support Center, involving the SOTA 386si from SOTA Technology, inc. The Equity models tested were the Equity I, Equity II Equity I + and Equity le. The Apex models tested were the Apex, Apex Plus and Apex 100.
PSB No: S-0111 Page: 2 of 3 Installation of the board in most of the units was quick and simple to do when following the installation instructions accompanying the boards. Installation of the SOTA 386si in the Equity I and the Equity II is rather difficult. Due to the amount of disassembly required, we strongly recommend that only Authorized Service Centers install the board in the Equity I and Equity II. Installation Instructions Equity I 1.
PSB No: S-0111 Page: 3 of 3 Our Computer Product Support Center receives numerous calls requesting information and recommendations on 80386 Accelerator boards for use with the Equity and Apex (8088- and 8086 - based) personal computers.
Product Support Bulletin Subject: Equity and Apex Series Compatibility with the System OmniBridge Controller and BridgeFiler External Floppy Drives Date: Page: 04/11/90 1 of 3 PSB No: Originator: S-0088B KAS 60 The purpose of this bulletin is to provide the results of compatibility testing conducted by the Computer Product Support Center with the Sysgen OmniBridge controller and Bridge - Filer external floppy disk drives.
PSB No: S-0088B Page: 2 of 3 Equity II + The Equity II + was found compatible with the OmniBridge controller. It was able to support one or two external disk drives (daisychained) together. The external drives could be used as high density (1.2M and 1.44M) or normal (360K and 720K) disk drives. Equity lIe The Equity Ile was found compatible with the OmniBridge controller. It was able to support one or two external disk drives (daisychained) together. The external drives could be used as high density (1.
PSB No: S-008B Page: 3 of 3 APEX 100 The Epson APEX 100 was found compatible with the OmniBridge controller. It was able to support one or two external disk drives (daisychained) together. The external drives could be used as high density (1.2M and 1.44M) or normal (360K and 720K) disk drives. APEX 200 The Epson APEX 200 was found compatible with the OmniBridge controller. It was able to support one or two external disk drives (daisychained) together. The external drives could be used as high density (1.
Product Support Bulletin Subject: Tape Backup System Test Results Date: 6/13/89 Page: 1 of 2 PSB No: S-0087 Originator: MWT w The Epson America Product Support Center has recently tested four tape backup systems: Archive VP - 150i Mountain Series 4000 FileSafe Tallgrass TG - 4060 + Tecmar QT - 60e Internal, 150MB External, 40MB External, 60MB External, 60MB The tape drives were tested on a variety of systems (please see the notes below).
PSB No: S-0087 Page: 2 of 2 Tallgrass TG - 4060 + The TG- 4060+ was tested on the Apex, Apex +, Equity I +, II +, Ill + and 386/20. It was tested under MS- DOS 3.2 and 3.3 with no problems encountered. There is no documentation on LAN operations. Tecmar QT - 60e The QT- 60e was tested on the Equity I +, II + , III + and 386/20. Testing was conducted under MS - DOS 3.3 with no problems encountered. The Tecmar documentation includes extensive information on installation and operation in a LAN environment.
Product Support Bulletin Subject: Apex / Apex Plus / Equity Series Keyboards PSB No: S-0080 Originator: REMAL Date: 4/19/89 Page: 1 of 1 The purpose of this bulletin is to provide information on the various keyboards used with the Apex, Apex Plus and Equity series computers and the part numbers of the keyboard subassemblies used with these keyboards. The Apex and Apex Plus computer keyboards are to be replaced as whole units. The The Equity series keyboards are repaired to the subassembly level.
Product Support Bulletin Subject: Installing a 3.5” 720KB FDD in the Apex Plus PSB No: S- 0079 Originator: REM& Date: 4/19/89 Page: 1 of 1 The newer version of the Apex Plus User’s Guide states that the 3.5", 720KB FDD is not supported however, the system has been tested with and does support the Epson 3.5", 720KB drive (Model Code A112A - AA). Installing the 3.5” 720KB drive as drive B: Ensure the Drive Select jumper on the 3.5” FDD is set to DS1. Replace the lower floppy drive with the -new 3.5” FDD.
Product Support Bulletin Subject: Apex Plus Hardware and Software Compatibility Lists Date: 4/19/89 Page: 1 of 8 PSB No: S-007 Originator: REM The purpose of this bulletin is to provide a current listing of tested hardware and software for the Apex Plus. All testing was performed by Seiko Epson Japan and the results were supplied to Epson America. This is not an all - inclusive list; there are many hardware options and applications that will work correctly that are not listed.
PSB No: S - 0078 Page: 2 of 8 HARDWARE COMPATIBILITY LIST Product Communication AST 5251 Emulation Adapter Asynchronous Adapter Hayes Smartmodem 1200B Vendor Works AST Research IBM Corporation Hayes Microcomputer Products Central Point Software IBM Corporation IBM Corporation IBM Corporation IBM Corporation ok ok ok Mass Storage HardCard 20 Mountain Computer Inc.
PSB No: S-0078 Page: 3 of 8 HARDWARE COMPATIBILITY LIST - alphabetically Product AST 5251 Board Asynchronous Adapter Auto Switch EGA CopyllPC Option Board Enhanced Graphics Adapter EPSON Color Graphics Adapter EPSON Monochrome Display Adapter Fastcard IV HardCard 20 Hayes Smartmodem 12008 Hercules Graphics Adapter IBM IBM IBM IBM 3278/3279 Emulation Adapter Color Graphics Adapter Game Control Card Monochrome Display & Printer Adapter IBM PC Network Adapter II IBM Token Ring Network Adapter Joystick KoalaPa
PSB No: S-0078 Page: 4 of 8 APEX PLUS Compatibility Report Notes - Hardware - Note 1: RAM page Six Pak Plus When the machine has only 1 FDD, the “SUPERDRV” function does not work correctly and the A drive cannot be accessed. Note 2: EPSON Color Graphics Adapter The screen becomes disordered when the screen is scrolled, for example executing DIR command. Note 3: IBM Color Graphics Adapter The screen flashes when the system is booted and the same phenomena of Note 2 occurs when the screen is scrolled.
PSB No: S-0078 Page: 5 of 8 SOFTWARE COMPATIBILITY LIST Product Communication MOVE IT PC - TALK4 Version 3.0 R.1533 Vendor Works WOOLF SOFT Headlands Communications Corp. ok ok Database dBASE III dBASE Ill Plus R:BASE System V REFLEX THE ANALYST 1.1 1.1 1.1 1985 Ashton - Tate Ashton - Tate Microrim Borland International, Inc. ok ok ok ok Desktop Manager GEM Desktop Microsoft Windows 1.2 1.01 Digital Research, Inc. Microsoft Corp. ok ok Desktop Publishing pfs:First Publisher 1.
PSB No: S-0078 Page: 6 of 8 Product Integrated Software Framework I I pfs:First Choice Symphony Language Microsoft Quick C Operating System Concurrent PC - DOS IBM PC - DOS 3.20 Xenix Operating System V for 86XT Version Vendor Works ok ok 1.2 Ashton - Tate Software Publishing Corporation Lotus Development Corp. 1.0 Microsoft Corporation ok Digital Research Inc. IBM Corporation Santa Cruz Operating Inc. ok ok ok 1.1 2.00 3;: 2.1 ok Spreadsheet Lotus 1-2-3 SuperCalc 3 R.2 2.
PSB No: S-0078 Page: 7 of 8 SOFTWARE COMPATIBILITY LIST - alphabetically Product Version AutoCAD Bank Street Writer Plus Concurrent PC - DOS dBASE III dBASE Ill Plus Direct Access 2.52 1986 5.0 1.1 1.1 4.0 Dollars and Sense Fastback Plus 2.0 5.13 Framework II Freelance Plus Frogger GEM Desktop IBM PC - DOS 3.
PSB No: S-0078 Page: 8 of 8 Version Product 2.1 1.0 SuperCalc 3 SuperKey Symphony TAPPER Turbo Lightning 1.2 1983 1985 Wizardry WordPerfect WordStar 2000 Plus 1981 4.1 1.00 Xenix Operation System V for 86XT Zork I 2.1 R.88 Vendor Works Notes Membership Service, Inc. Borland International, Inc. Lotus Development Corp. Mfg Corp. Borland International, Inc. Sir-tech Software, Inc. WordPerfect Corporation MicroPro International Corp. Santa Cruz Operating Inc. ok ok lnfocom Inc.
EPSON EPSON AMERICA, INC. SERVICE PRODUCT SUPPORT PSB NO.: S-0074 DATE: B ULLETIN PAGE: 1 of 1 ORIGINATOR: REM 3/17/89 v SUBJECT: APEX PLUS - GW-BASIC 3.2 UPDATE FOR HERCULES GRAPHICS The purpose of this bulletin is to provide information on a solution to a problem using GW-BASIC in Hercules Graphics mode with the Apex Plus computer. Epson GW-BASIC 3.2 (version 1.04) and the multimode video graphics adapter in the Apex Plus support Hercules Graphics. However, when using the Epson GW-BASIC 3.
EPSON EPSON AMERICA, INC. PRODUCT SUPPORT BULLETIN SERVICE PSB NO.: S-0065 DATE: 1/5/89 ORIGINATOR: AGE: 1 of 1 REM/ SUBJECT: DISABLING THE FLOPPY DISK CONTROLLER IN EPSON COMPUTERS This bulletin covers the ability or inability to floppy disk controller in the Epson computers.