User's Guide

Light status Condition/solution
Paper has jammed in the printer or the output tray is closed. Remove any
The paper/cancel
jammed paper and make sure the output tray is open, then press the
light is flashing
paper/cancel to resume printing.
If printing on a CD or DVD, the CD/DVD tray did not eject correctly. Pull out
the CD/DVD tray and press the paper/cancel button.
The ink light is on An ink cartridge is not installed, installed incorrectly, expended, or cannot be
used with the printer. Make sure all ink cartridges are installed correctly and
replace any expended or incompatible ink cartridges.
The ink light is flashing An ink cartridge is low. Make sure you have a replacement cartridge.
The print head is obstructed by jammed paper or another foreign object and
The power light is off,
cannot return to the home position. Turn the printer off. Open the printer
and the
cover and remove any paper or other obstructions from the paper path. Then
paper/cancel and
turn the printer back on. If the error does not clear, contact Epson.
ink lights are flashing
fast
The printer's ink pads are nearing or at the end of their service life. Contact
The paper/cancel
Epson to replace the ink pads. If the ink pads are nearing the end of their
and ink lights are
flashing alternately service life, printing can be resumed by pressing the paper/cancel
button.
The firmware update has failed, and the printer is in recovery mode. Visit
The paper/cancel
Epson's support website at www.epson.com/support (U.S.) or
and ink lights are on
www.epson.ca/support (Canada) for instructions on repeating the firmware
update.
Parent topic: Solving Problems
Related concepts
Check Cartridge Status
Related references
Paper Jam Problems
Where to Get Help
Related topics
Replacing Ink Cartridges
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