User's Guide

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your product is turned on.

• Make sure you install your product's network software as described in your product documentation.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected, check any cable connections and turn your product off and then on again.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point.

Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal

object, such as a filing cabinet.

• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product

is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing

the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds.

• If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid

green, make sure your product software was installed correctly. If necessary, reinstall your software.

Parent topic: Solving Network Problems

Related tasks

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have

using your product on a network.

To print the status sheet, press the network status button on the product. Examine the settings shown

on the network status sheet to diagnose any problems you have.

Parent topic: Solving Network Problems

Solving Paper Problems

Check these sections if you have problems using paper with your product.

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