® EPSON EL 4S/33 User’s Guide @ This manual is printed on recycled paper and is 100% recyclable.
IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shah not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRIGHT NOTICE All rights reserved.
Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the computer. 3. Unplug the computer from the wall outlet before cleaning. Use a damp cloth for cleaning; do not use liquid or aerosol cleaners. 4. Do not spill liquid of any kind on the computer. 5. Do not place the computer on an unstable cart, stand, or table. 6.
11. If you use an extension cord with the computer, make sure the total of the ampere ratings of the devices plugged into the extension cord does not exceed the ampere rating for the extension cord. Also, make sure the total of all products plugged into the wall outlet does not exceed 15 amperes. 12. Do not insert objects of any kind into this product through the cabinet slots. 13. Except as specifically explained in this User’s Guide, do not attempt to service the computer yourself.
Instructions Importantes de Skurit6 1. Lire completement les instructions qui suivent et les conserver pour references futures. 2. Bien suivre tous les avertissements et les instructions indiques sur l’ordinateur. 3. Debrancher I’ordinateur de toute sortie murale avant le nettoyage. Utiliser un chiffon humide; ne jamais utiliser un nettoyeur liquide ou une bonbonne aerosol. 4. Ne jamais renverser un liquide d’aucune sorte sur l’ordinateur. 5.
11. Dans le cas oti on utilise un cordon de rallonge avec I’ordinateur, on doit s’assurer que la valeur totale d’amperes branches dans le cordon n’exckle en aucun temps les amperes du cordon de rallonge. La quantite totale des appareils branches dans la prise murale ne doit jamais exceder 15 amperes. 12. Ne jamais inserer un objet de quelque sorte que ce soit dans les cavitks de cet appareil. 13.
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Contents VGA Utilities . . . . . . . Optional Equipment . . Memory . . . . . . . Drives . . . . . . . . Math Coprocessor . How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 2 2 3 3 Chapter 1 Setting Up Your System Getting Started . . . . . . . .
Chapter 2 Using Your Computer Turning On the Computer . . . . . . . . . . . . . . . . . . . . . . Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . . Inserting and Removing Disks . . . . . . . . . . . . . . . . . . . Stopping a Command or Program . . . . . . . . . . . . . . . . . Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . Changing the Processor Speed . . . . . . . . . . . . . . . . . . .
Chapter 5 Installing Video Drivers Installing the Drivers . . Lotus 1-2-3 or Symphony Microsoft Windows . . . Microsoft Word . . . . . Quattro Pro . . . . . . . . WordPerfect . . . . . . . .. .. .. .. .. .. . . . . . . . . . . . . .................. .................. .................. .................. .................. .................. Chapter 6 Troubleshooting Identifying Your System . . . . . . . . . . . . . . . . . . . . . . The Computer Will Not Start . . . . . . . . . . . . . . . . . . .
Introduction Your new Epson® EL 4S/33 computer is a high-performance system offering flexibility and expandability in a compact design.
The VGA controller supports standard resolutions up to 640 x 480 in 16 colors and extended resolutions up to 1024 x 768 in 4 colors (interlaced or non-interlaced). With 512KB video memory, the controller supports resolutions up to 1024 x 768 in 16 colors; with 1024KB, it supports the same resolutions in up to 256 colors. VGA Utilities Your computer comes with special VGA drivers and utilities for use with the integrated VGA interface.
Math Coprocessor You may want to install a Cyrix Cx83S87-33 coprocessor. This optional math coprocessor allows your computer to perform mathematical functions faster. How to Use This Manual This manual contains the information you need to get the best results from your computer. You do not have to read everything in this book; check the following summary. Chapter 1 provides simple instructions for setting up your system and connecting peripheral devices such as the monitor and printer.
Chapter 1 Setting Up Your System This chapter briefly describes the operations you will use to set up your computer. It includes the following information: 0 Getting started Q Connecting the computer 0 Running the SETUP program 0 Post-SETUP procedures. Getting Started Follow the instructions below for choosing a location for your new system, unpacking your system, and setting up your computer.
cl Moderate environmental conditions. Select a cool, dry area and protect your computer from extremes in temperature, humidity, dust, and smoke. Avoid direct sunlight or other sources of heat. 0 No electromagnetic interference. Do not place your system too close to any electrical device, such as a telephone or television, which generates an electromagnetic field. P Appropriate power source. Connect all your equipment with the appropriate power cords for the power source in your area.
If you purchased any optional equipment that goes inside the computer--such as option cards, memory modules, a hard disk, or a diskette drive-you should install these devices before you connect your computer. See Chapters 3 and 4 for instructions. Connecting the Computer Use the illustration below to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices.
Connecting a Keyboard To connect a keyboard, hold the cable connector so the arrow on the connector faces up. Insert it into the port marked K/B. Connecting a Mouse Your system came with a serial mouse that connects to either of the computer’s built-in serial ports. To connect the mouse, insert the connector into one of the ports marked COM1 and COM2. When you install the drivers for your mouse, make sure you identify the port to which you connected it.
caution To avoid damaging the connector, be careful not to bend the pins when you insert it. 4. If the connector has retaining screws, tighten them. 5. Plug the monitor power cord into the monitor’s power inlet. 6. Plug the other end of the power cord into an appropriate grounded electrical outlet or into the power outlet on the back of the CPU. Caution If you plug the monitor’s power cord into the back of your computer, make sure the monitor’s power requirements do not exceed 1 Amp.
3. Connect the other end of the cable to the printer. To secure the cable, squeeze the clips at each side of the printer port and push them into place. 4. Plug the printer’s power cord into an appropriate grounded electrical outlet. Using the Serial Ports If you have a printer, a modem, or a mouse with a serial interface, you can connect it to one of the serial (RS-232C) ports on the back of the computer. Make sure you have a cable compatible with a DB-9P connector.
Turning On the Computer After you set up your system, you are ready to turn on the power. Follow these steps: 1. Turn your computer around so the front panel faces you. Place your monitor, printer, and other devices in a convenient arrangement. 2. If there is a protective card in the diskette drive, remove it now. 3. Turn on the monitor, printer, and any other devices connected to the computer. 4. Turn on the computer by pressing the power button on the right side of the front panel.
Running the SETUP Program You need to run SETUP the first time you use your computer. Even if your system was configured for you, you may still need to set the date and time, and if your system came unconfigured, you need to define how it is set up. (You also may need to run SETUP again later if you change your configuration.) SETUP is stored in the computer’s ROM BIOS, so you can run it any time.
Also, whenever you start your computer, if the system detects an error in your system configuration, you will see the following message: Press the F1 key to continue, F2 to run the setup utility Press F2 to run the SETUP program to correct your configuration. The table below lists the keys you can use to perform SETUP operations.
Displaying System Information The SETUP program provides a system information screen which lists the following: Cl Processor type Ll Coprocessor type (if one is installed) Cl Reserved memory CL BIOS version number 0 Addresses for video mode, serial ports, and printer ports. To see this information, press F2 from either of the SETUP screens. Press any key to return to the SETUP screen.
Setting the Diskette Drive(s) On your system, diskette drive A is the 3.5-inch highdensity drive installed in the lower drive bay on your system. You may also have another drive of a different size or capacity; this is drive B. Check the settings for both drives and correct them if necessary. Note If you add a diskette drive and want to reassign the top drive as drive A, you must change jumpers J17 through J20, as described in Chapter 3. Then run SETUP to reassign drive types.
Hard disk drive types The table below lists standard hard disk drives. Check this table and your drive documentation to find the correct type number. If none of the types listed matches your drive, see page 1-14.
Hard disk drive types (continued) l Type Cyl Hd Pre LZ Sec Size* (MB) 46 925 9 -1 925 17 69 47 699 7 256 700 17 40 48,49 User-defined drive type 1 Actual formatted size may be slightly different than size on drive label.
Defining your own drive type If the parameters for your hard disk (listed in its documentation) do not match any of the types listed in the table above, you can define your own type. Follow these steps: 1. Move your cursor to Hard Disk 1 or 2 and press + or until you see drive type 48 or type 49. 2. Press + to move the cursor to the Cyl field. 3. Type the appropriate cylinder value for your hard disk. The documentation that came with your hard disk drive will provide the appropriate information. 4.
Checking System Memory Your computer comes with 2MB or 4MB of random access memory (RAM) on SIMMs. DOS and application programs that run under DOS use the first 640KB of memory. You can use the memory above 1MB as extended memory. When you boot your system, the system BIOS detects the type of RAM and updates the base memory size and the extended memory size automatically. You see the memory configuration displayed on this SETUP screen.
Note If you are installing a monochrome monitor, you also need to set jumper J11 on the main system board to position 2-3. See Chapter 3 for more information on setting jumpers. Setting Keyboard Options Two options in the SETUP program allow you to control keyboard settings. The Keyboard option allows you to disable the built-in keyboard connector if you are using an optional connector.
Setting Chip Set Feature Control Options The second screen of the SETUP program contains the options related to the features on your system board. Press PgUp or PgDn to display this screen. Relocating memory The Relocate memory option relocates the memory between A0000h to BFFFFh and D0000h to EFFFFh for use as extended memory. If you enable shadowing, however, relocation is automatically disabled. Shadow RAM options Your computer can access RAM (random access memory) faster than ROM (read only memory).
Exiting the SETUP Program When you leave the SETUP program, you can save your settings and reboot your system, or exit SETUP without saving your settings. You can also return all values to the factory defaults. To leave the SETUP program, press Esc from any SETUP screen.
Chapter 2 Using Your Computer This chapter briefly describes the following operations: P Turning the computer on and off P Inserting and removing diskettes LJ Stopping a command or program CI Resetting the computer 0 Changing the processor speed.
Follow these steps to turn on your system: 1. Turn on the monitor, printer, and any other peripheral devices connected to the computer. 2. If you do not have a hard disk with an operating system loaded on it, insert your main operating system diskette in drive A. 3. To turn on the computer, press the power button located on the right side of the front panel, as shown below. hard disk or diskette drive bay power button The power indicator lights up.
When the system has successfully completed its diagnostics, DOS prompts you to verify the correct date and time. If they are correct, press Enter. Otherwise, enter the current date and time. If your system is configured to automatically start Microsoft Windows or has a different operating system, you may not see this prompt. What happens next depends on how your computer is set up.
Inserting and Removing Disks To insert a diskette into a 3.5-inch drive, hold the diskette with the label facing up and the metal shutter leading into the drive, as shown in the following illustration. Slide the diskette into the drive until it clicks into place. metal shutter To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/write slot leading into the drive.
Stopping a Command or Program You may sometimes need to stop a command or program while it is running. If you have entered a DOS or application program command that you want to stop, try one of the following: 0 Press Pause D Hold down Ctrl and press C Cl Hold down Ctrl and press Break If these methods do not work, you may need to reset the computer as described below. Do not turn off the computer to exit a program or stop a command unless you have to, because the computer erases any data you did not save.
To reset the computer, the operating system must be either on the hard disk or on a diskette in drive A; so if you do not have a hard disk, insert the system diskette in drive A. Press the RESET button located on the front left side of your computer. If you are using DOS, you can also hold down Ctrl and Alt and press Del. The screen displays nothing for a moment and then the computer should reload your operating system.
Some copy-protected programs require the computer to run at low speed while accessing the program on a diskette. These programs also usually require you to leave a key disk-the diskette that contains the copy protection-in the diskette drive. If you use a copy-protected program, you can change the speed to low to access the diskette and return it to high speed when you are finished.
Chapter 3 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, option cards, or a math coprocessor. Memory modules-also called SIMMs (single inline memory modules)-allow you to increase the amount of memory in your computer. An option card is a circuit board you install in your computer to add a particular function, such as a modem or an additional interface port.
Caution Never install options or change jumper settings with the computer turned on or the power cord connected to the computer. Once you have installed your option, see “Post-installation Procedures” on page 3-20. Removing and Replacing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 4). Follow these steps to remove the cover: 1.
5. Remove the three screws securing the back panel, as shown below. 6.
7. Set the cover aside. 8. Ground yourself to the computer by touching the metal surface of the back panel. Warning Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you are not properly grounded, you could generate an electric shock that could damage a component when you touch it. When you are ready to replace the computer’s cover, follow these steps: 1. Make sure all the internal components are installed properly. 2.
Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the different components inside your computer. J4 J1-J10 \ J36.
Changing the Jumper Settings The main system board in your computer has a number of jumpers which control certain functions. These jumpers are preset at the factory to default positions; however, you can use the information in the following tables to change their function, if necessary: Port jumper settings l l Factory setting * DOS automatically reassigns parallel and serial ports. Check your DOS manual for more information.
Diskette drive controller jumper settings Jumper number Jumper setting Function J27 1-2* 2-3 Enables diskette drive controller Disables diskette drive controller * Factory setting Hard disk drive controller jumper settings Hard disk controller J25 J22** Enable 1-2* On’ Disable 2-3 Off 1 * Factory setting ** Two-pin jumper Display adapter jumper settings l l Jumper number Jumper setting Function J11 1-2* 2-3 Color VGA display adapter Monochrome display adapter J15** On Off Interla
Setting the Jumpers If you need to change any jumper settings, follow these steps: 1. Refer to the illustration on page 3-5 to locate the jumpers. 2. If there are any option cards installed in your computer, you need to remove them to access the jumpers. See page 3-16. 3. A jumper’s setting is determined by where the jumper is placed on the pins. A two-pin jumper either connects both pins (on) or sits on just one of the pins (off).
Installing Memory Modules (SIMMs) Your computer comes with 2MB or 4MB on SIMMs. By installing additional memory modules, you can increase the amount of memory in your computer up to 16MB. There are eight SIMM sockets on the main system board, and each can contain one memory module. You can install 256KB, 1MB, and 4MB SIMMs. The following table shows the possible SIMM configurations; do not install memory in any other configuration.
Before you install SIMMs, check the following guidelines to ensure that they will work properly: 0 Use only 30-pin, fast-page mode SIMMs that operate at an access speed of 70ns (nanoseconds) or faster. Be sure all the SIMMs operate at the same speed. Q Use the correct SIMM configuration to add the amount of memory you want. See the table above. Inserting SlMMs Follow these steps to install SIMMs: 1. Refer to the illustration on page 3-5 to locate the SIMM sockets near the front of the computer. 2.
3. Position the first SIMM at an angle over the first empty socket in the bank you are filling, as shown below. The components on the SIMM should face the inside of the computer. 4. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown above, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again. 5.
Removing SIMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: 1. Remove any option cards that may be blocking your access to the SIMM sockets. (See page 3-16 for instructions.) 2. Use your fingers or a smaII screwdriver to carefully pull away the metal tabs that secure the SIMM at each end, as shown below. As you puII away the tabs, the SIMM falls to the side. Remove it from the socket. 3.
Installing an Option Card This section explains how to install option cards in your computer. Your computer has three 16-bit full-length slots and two 8-bit half-length slots to accommodate a total of five option cards. Usually it does not matter which slot an option card occupies as long as the card fits in the slot. For example, you can place some 8-bit cards in a 16--bit slot. However, you cannot install a 16-bit card in an 8-bit slot.
Remove the two retaining screws securing the power supply to the back of the computer and the third retaining screw holding the power supply to the base of the computer. Be careful not to disconnect any of the cables. Slide the power supply out of the way. 2. Remove the retaining screws securing the option slot cover to the computer. (Keep the screw to secure the option card to the computer.) 3. Slide out the slot cover and set it aside. (Store it in a safe place in case you remove the option card later.
5. Hold the card along the top comers and guide it into the connector, as shown below. (If you are installing a full-length card, insert the front edge of the card into the corresponding guide inside the computer’s front panel.) Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again. 6.
Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board-to change a jumper setting, for example. You may also want to remove a card if you no longer need it. Follow these steps: 1. Remove the retaining screw securing the option card to the computer. Then pull the card straight out of the slot. 2. Set the card aside with the component side facing up. Adding Video Memory Your computer comes with 256KB of video memory.
1. Locate the memory chip sockets on the main system board, shown on page 3-5. Bank 0 (labeled U24 and U40) contains two chips soldered to the system board, so you cannot add video memory in this bank. Bank 1 (U25 and U41) contains the two sockets closest to the soldered chips. Bank 2 (U32 and U46) is the two middle sockets in each set of three and Bank 3 (U33 and U47) contains the remaining two sockets. 2. If there is an option card in your way, remove it. See page 3-16 for instructions.
4. Position one of the memory chips over the first socket as shown below, aligning the pins on the chip with the holes in the socket. Make sure the small notch on the end of the chip is facing the outside of the computer. 5. Gently press the chip halfway into the socket (to make sure it is correctly aligned). If the chip goes in at an angle, remove it with a chip puller or a small flat-head screwdriver and try again. 6.
Installing the Math Coprocessor You can enhance your system’s performance for some applications by installing a Cyrix Cx83S87-33 math coprocessor. To install the math coprocessor, follow the instructions in the manual that came with it or follow these steps: 1. Locate the socket for the math coprocessor. See page 3-5. 2. If there is an option card in your way, remove it. See page 3-16 for instructions.
4. Position the coprocessor over the socket as shown below. Align the notched corner of the coprocessor (marked with a dot) over the bevelled corner in the socket. Be sure to align the pins in the coprocessor directly over in the wrong position, you could permanently damage it. 5. Make sure the pins in the coprocessor are directly over the holes in the socket. Then gently push the coprocessor straight into the socket, pressing evenly on all sides. 6. Replace any option cards you removed. See page 3-13.
Chapter 4 Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk drives, a diskette drive, a tape drive, or a CD-ROM drive. Although your drive may look different from the ones illustrated here, you should be able to install it the same way. Your computer can hold up to three mass storage devices.
Installing a Hard Disk Drive in the Internal Drive Bay Your computer may have a hard disk drive already installed using the hard disk drive mounting bracket. If not, you can install a l-inch (third-height), 3 ½-inch wide drive below the mounting bracket or above it.
Removing the Mounting Frames If there are mounting frames attached to your hard disk drive, you need to remove them before you can install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame and remove the guiderail and grounding plate. plastic guiderail metal mounting frames 2.
Connecting the Drive Cable to the System Board If you need to connect the hard disk drive ribbon cable to the system board, follow the steps below. (If the hard disk drive ribbon cable is already attached to the system board, refer to “Connecting the Drive and Power Cables to the Drive” on page 4-5.) 1. Locate the hard disk chive connector on the system board. grooves 2. Locate the hard disk drive ribbon cable; it is a flat cable with a connector on each end. 3. Select one of the connectors.
If you do not correctly align the holes with the pins, you could severely damage your system board when you push in the cable connector. Connecting the Drive and Power Cables to the Drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive: 1. Locate the free connector on the end of the hard disk drive ribbon cable. 2. Locate pin 1 on the drive connector.
6. Position the power supply cable connector so that its notched comers line up with the notched comers of the power supply connector on the hard disk drive. 7. Make sure the holes fit over all the pins and then push in the connector. Caution If you do not align the cable connector correctly, you could severely damage your hard disk drive when you push it in.
Installing the Hard Disk Below the Mounting Bracket If you have a third-height hard disk drive, you can install it below the hard disk drive mounting bracket. Refer to the illustrations below and follow these steps: 1. Remove the screw securing the mounting bracket to the base of the computer. 2. Slide the mounting bracket toward the diskette drive bays until the slots clear the tabs. 3. Lift the mounting bracket out of the computer and set it aside.
4. Align the hard disk drive so that the cable connectors are facing the diskette drive bays and the four holes at the base of the drive are above the four pegs, as shown below. Pegs 5. Gently lower the drive over the pegs. When the hard disk drive is resting on the pegs, it will not move from side to side. 6. Lower the mounting bracket over the hard disk drive, making sure that the tabs on the computer align with the slots in the mounting bracket.
7. Slide the bracket toward the side of the computer until the tabs hold the bracket secure. 8. Secure the mounting bracket with the screw, as shown above. Installing the Hard Disk On the Mounting Bracket You can also install a hard disk drive on top of the mounting bracket rather than under it. Refer to the illustration on page 4-7 and the one below while following these steps: 1. Remove the screw securing the mounting bracket to the base of the computer. 2.
3. Lift the mounting bracket out of the computer. 4. Turn the hard disk drive over and locate the four mounting holes on the drive. 5. Position the bracket on the hard disk drive, aligning the holes in the bracket with the holes on the drive. 6. Secure the bracket to the drive with four screws. 7. Lower the slots on the mounting bracket onto the tabs on the computer. 8. Slide the bracket toward the side of the computer until the tabs hold the bracket secure. 9. Secure the mounting bracket with the screw.
Removing a Hard Disk Drive From the Internal Drive Bay To remove a hard disk drive, reverse the installation steps outlined above. Then disconnect the hard disk drive ribbon cable and the power supply cable from the back of the drive. When you disconnect the cables, grasp the connectors and pull them straight out so you do not bend the pins; do not pull on the cables. Use the screw to again secure the hard disk drive mounting bracket to the base of the computer.
Follow these steps to install a drive in the upper horizontal drive bay: 1. Remove the faceplate from the bay. Place your hand behind the plate through the hole in the drive bay, and push the faceplate forward, as shown below. Keep the faceplate in a safe place in case you remove a drive later. 2. Remove any brackets or mounting frames from the drive.
3. Slide the drive into the bay as far as it will go. 4. The side of the drive bay contains slots that correspond to the mounting holes in the drive. Secure the drive using retaining screws in both sides of the drive.
Connecting the Drive and Power Cables To connect the drive to the computer, you need to connect both the drive ribbon cable and a power supply cable. Follow the steps below. 1. If you are installing a diskette drive, locate the diskette drive ribbon cable. The middle of the cable is connected to the system board. If you are installing a second diskette drive, one end of the cable is connected to the bottom diskette drive. The cable contains both a card-edge connector and a header connector.
If you are installing a hard disk drive in the upper horizontal bay, make sure you use the proper hard disk drive ribbon cable and connect the drive to the hard disk drive connector. Also, if this is the second hard disk drive in your system, make sure you set the jumpers on both hard disk drives to indicate which is the master and which is the slave drive. 2. If the drive connector extending from the back of the drive has gold contacts on both sides, use the card-edge connector on the ribbon cable.
4. Position the power supply cable connector so that its notched comers line up with the notched comers of the drive’s power supply connector. Make sure the holes fit over all the pins and then push in the connector. notched Caution If you do not align the cable connectors correctly, you could severely damage your drive when you push them in. If you installed a diskette drive in the upper bay, it is drive B; the lower drive is A.
Removing a Drive from the Upper Drive Bay To remove a drive from the upper drive bay, follow these steps: 1. Remove both the ribbon cable connector and the power cable connector from the drive. 2. Remove the screws securing the drive. 3. Reach behind the drive and gently push it to the front of the bay; then pull it out of the slot. 4. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently guiding the other side into place. You will hear it snap into place.
Chapter 5 Installing Video Drivers The Utility diskettes included with your system contain enhanced VGA (video graphics array) drivers and utilities for your computer’s built-in VGA adapter. This chapter describes how to install and use these drivers and utilities. Your computer’s built-in VGA adapter is compatible with IBM VGA. The drivers and utilities described in this chapter work with any VGA and compatible, multifrequency monitors that use analog input.
This chapter describes installation procedures for the following common applications: P Lotus 1-2-3 and Symphony, version 2.x (see page 5-3) P Microsoft Windows, version 3.1 (see page 5-4) P Microsoft Word, version 5.0 (see page 5-5) Cl Quattro Pro, version 2.x (see page 5-6) 0 WordPerfect, version 5.1 (see page 5-7) Your Utility diskettes contain VGA utilities and drivers for additional applications.
Lotus 1-2-3 or Symphony If you have not yet installed Lotus 1-2-3 or Symphony, follow the instructions in your Lotus documentation to install it. Then follow these steps to install the drivers: 1. Insert Utility Diskette 1 in drive A. 2. Type A : and press Enter to log onto drive A. 3. Copy the drivers from the Utility Diskette 1 to the Lotus or Symphony program directory on your hard disk.
9. Select Text display to modify the text mode or Graphics display to modify the graphics resolution. Then press Enter. 10. Select the TVGA driver you want to install from the displayed list and press Enter. 11. Select Return to menu and press Enter. 12. At the Installation menu, select Save changes. 13. At the prompt, type the name you want to use for the driver set and press Enter. 14. Exit the Install program. 15.
5. Insert the Utility Diskette 1 in drive A. 6. Type the following path: A: \WIN 7. Select the driver you want to install. 8. Follow the instructions on the screen to finish running SETUP. Note All Windows driver files are compressed using Microsoft COMPRESS. If you install the drivers to or from a network server, you must expand all driver files by using Microsoft EXPAND. See your Windows documentation for instructions. Microsoft Word If you have not yet installed Word 5.
5. Start your Word application. 6. Press Esc to enter a command. 7. Press O to enter an Option command. 8. Select Display Mode. 9. Press F1 to list the display modes available.
3. Type the following command and press Enter to copy the new display drivers to your Quattro Pro directory: COPY A:\QPRO\VIDEO.RSC 4. Start your Quattro Pro application. 5. Type /O to select the Options menu. 6. Type D to display the available display mode drivers. 7. Select Trident VGA. 8. Select the extended text mode you want to use. Your Quattro Pro application now uses the display mode you selected. WordPerfect If you have not yet installed WordPerfect 5.
7. Select Graphics Screen Type. 8. Choose Trident TVGA. 9. Select one of the extended graphics drivers. Choose from 800 x 600,16 colors; 1024 x 768,16 colors; and 786 x 1024, 16 colors. 10. Now select Text Screen Type. 11. Choose Trident VGA. 12. Select the resolution you want for your text driver. 13. Press F7 to exit. Your selection is saved and used for displaying text as well as the print preview and graphics functions of WordPerfect.
Chapter 6 Troubleshooting If you have any problems as you set up and use your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. The troubleshooting suggestions in this chapter are organized in general categories, such as “The computer will not start.” Within each category, a more specific problem is described with possible solutions.
Use the following table to locate this information.
The power cord is secure/y connected, but the computer still does not start. Check the electrical outlet for power. Turn off your computer and unplug the power cord. Plug a lamp into the outlet and turn it on. You installed or removed system components, and now your computer does not start. Check to make sure you have reconnected all the internal and external cables correctly. The Computer Does Not Respond The computer locks up.
Keyboard Problems The screen displays a keyboard error message when you turn on or reset the computer. Make sure the keyboard is securely connected to the correct port. Nothing happens when you type on the keyboard See “The Computer Does Not Respond,” above. The cursor keys on the numeric keypad do not work properly. If the Num Lock light in the upper right comer of the keyboard is lit, press NumLock to turn off the function.
If you installed a display adapter card, make sure your monitor and display adapter match. Also check to see if the card’s switches or jumpers and the jumpers on the system board are set properly. See Chapter 3 for system board jumper information. If you are running an application program, see if you need to set up the program for the type of monitor and display adapter you have. Also make sure you are using the appropriate monitor and display adapter for your software.
Diskette Problems You see a diskette error message. Reinsert the diskette, making sure you insert it all the way. If the drive has a latch, turn it down to secure the diskette. Also, check to see that you have inserted the right type of diskette in the drive. For example, make sure you are not inserting a highdensity diskette in a doubledensity drive. Reinserting the diskette does not solve the problem. Insert the diskette in another diskette drive of the same type.
Diskette Drive Problems A newly-installed diskette drive is not working properly. Make sure you have installed the drive correctly and check all the cable connections. You see a diskette drive error when you start your computer. Run the SETUP program and configure your system for the correct type of diskette drive. The diskette drive is making loud or unusual noises. Contact your dealer or service representative. Hard Disk Drive Problems A newly-installed hard disk drive is not working properly.
Also, make sure your hard disk drive has been physically formatted by the manufacturer. If it has not been physically formatted, use the format utility that came with the drive to format it. Note that a physical format is different from software-based formatting commands, such as the DOS FORMAT command. You hove been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented.
Your application has locked the computer, making if unresponsive to keyboard commands. Reset the computer and try again. If resetting the computer does not help, turn it off, wait 20 seconds, then turn it on again. Some software, like OS/2 Unix, or NetWare 3.11, needs a minimum of 4MB to 8MB of RAM to work correctly. Check your software documentation for the minimum memory requirements. If necessary, add additional memory using the instructions in Chapter 3.
Option Card Problems A newly installed option card is not working correctly. Make sure the option card is installed correctly and is well-seated in its slot. Run the SETUP program to update your computer’s configuration after you install the card. Also, perform setup procedures for any software you are using with the option card. Also, see the documentation that came with the option card to set any necessary DIP switches or jumpers on the card.
Memory Module Problems The memory count displayed by the power-on diagnostics program is incorrect You may have installed the SIMMs incorrectly. They may be the wrong type or speed, or they may not be inserted all the way. See Chapter 3 for information on installing SIMMs. Controller Problems You see a controller error for the hard disk drive controller, the video controller, or the i/O port controllers when you start your system. The indicated controller on your system board may be faulty.
Appendix A Specifications CPU and Memory 32-bit CPU Cyrix Cx486SLC, 33 MHz microprocessor with 16-bit data bus Internal cache 1KB built into microprocessor System speed High and low speeds available; high speed is 33 MHz, low speed is 8 MHz; speed selection through SETUP program and keyboard commands; zero wait state memory access at high speed; wait states of zero or one selectable through SETUP Memory 2MB or 4MB RAM standard on SIMMs; expandable to 16MB using 256KB, 1MB, and 4MB SIMMs; SIMMs must
Clock calendar Real-time clock, calendar, and CMOS RAM socketed on main system board with built-in battery backup Controllers Trident VGA controller on main system board; provides resolutions up to 1024 x 768 in 16 colors Diskette Controller on main system board supports up to two diskette drives Hard disk Interface on main system board supports up to two IDE hard disk drives with built-in controllers Interfaces Monitor VGA interface built into system board; 15-pin, D-shell connector Parallel One s
Option slots Three 16-bit full-length and two B-bit N-length I/O expansion slots, ISA compatible, 8 MHz bus speed Speaker Internal Mass storage Two 3½-inch wide drives (one internal mount) and one 5 1/4-inch wide, half-height drive Diskeffe drives 3.5~inch diskette drive, 1.44MB (highdensity) storage capacity 5.25-inch diskette drive, 1.2MB (highdensity) storage capacity 3.5-inch diskette drive, 720KB (double-density) storage capacity 5.
Physical Characteristics Width 15.6 inches (396 mm) Depth 14.5 inches (368 mm) Height 4.1 inches (104 mm) Weight 15 lb (6.8 kg), without drives or keyboard Power Supply Type 65 Watt, fan-cooled Input ranges 90 to 260 VAC Maximum outputs +5 VDC at 7.5 Amps, +12 VDC at 2.0 Amps, -12 VDC at 0.3 Amps frequency 47 to 63Hz Option Slot Power Limits (Total) l Maximum current* +5 Volts +12 Volts -12 Volts For all slots 4.6 Amps 1.8 Amps 0.
Video Memory and Supported Resolutions Memory Resolutions Colors 256KB 640 x 480 800 x 600 1024 x 768 16 16 4 512KB 640 x 480 800 x 600 1024 x 768 256 255 16 1MB 640 x 480 800 x 600 1024 x 768 256 256 256 Environmental Requirements Condition I Non-operating Operating range range Storage range Temperature 41° to 90°F (5° to 32° C) -4° to 140° F (-20° to 60° C) -4° to 140° F (-20° to 60°C) Humidity (noncondensing) 20% to 90% 10% to 90% 10% to 90% Altitude -330 to 9,900 ft (-100 to 3,0
Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. As new environments become available, these also will be tested. MS-DOS 3.3 through 6.0 DR DOS 6.0 Novell NetWare 4.0 Novell NetWare 3.11* Novell NetWare 2.2* Novell-ELS NetWare level II 2.12* Novell NetWare 386 3.1* OS/2 2.1 OS/2 Extended Version 1.1/1.2 SCO Unix 3.2 V 4.0n SCO Xenix V 1.1.2/2.3.3 SCO Open Desktop 2.
Available Options The following list represents only a few of the options supported for this product. Call your nearest marketing location or Epson Direct for more information on specific options.
Option (continued) 24-pin FX-1170, wide carriage C095001 DFX-5000. wide carriage C112001 DFX-8000. wide carriage C030001 ActionPrinter 3250, narrow carriage C092011 LQ-570. narrow carriage C062001 LQ-860, narrow carriage C035031 LQ-870, narrow carriage C060021 LQ-1070, wide carriage C063001 LQ-1170, wide carriage C061021 LQ-2550.
Index A C AC power inlet, 1-4, 1-6, 6-2 Addresses, memory, 1-10, 1-17 Air circulation, 1-1 Altitude, A-5 Analog connector, 1-4 VGA input, 5-1 Application program copy protected, 2-7 display problems, 6-5 exiting, 2-3, 2-5 loading automatically, 2-3 problems, 6-8 requiring slow speed, 1-16, 2-6 stopping, 2-5 timing requirements, 2-6 VGA drivers, 5-1 -2 Cable adjusting connection, 6-1 diskette drive, 4-14 -15, 4-17 hard disk drive, 4-2 -3, 4-11 key-way connector, 4-15 keyboard, 1-4 modem, 1-6 monitor, 1-4
Configuration changing, 1-8 -9, 1-18 drive, 4-17 files, 3-20 SIMM, 3-9 -10 system, 6-1 Connecting keyboard, 1-4 modem, 1-6 monitor, 1-4 mouse, 1-6 power cords, 1-5 -6, 2-1, 3-2, 3-4 printer, 1-5 Connector analog, 1-4 card-edge, 4-14 hard disk drive, 4-4 -5 header, 4-14 keyboard, 1-4, 1-16 monitor, 1-4 power supply cable, 4-16 printer, 1-5 serial device, 1-6 Contrast, 1-7, 6-4 Control codes CTRL ALT +, 2-7 CTRL ALT -, 2-7 CTRL ALT DEL, 2-6, 6-3 CTRL BREAK, 2-5 CTRL C, 2-5 Control panel settings, 6-9 Controll
Diskette drive cable, 4-14 -15, 4-17, 6-7 caution, 4-16 configuration through SETUP, 4-17, 6-7 controller jumper, 3-7 errors, 6-7 faulty, 6-6 installing, 4-1-18 jumpers, 3-6 -7, 4-16 latch, 2-4, 6-6 light, 2-1, 2-4 power cable, 4-14 -15, 4-17, 6-7 problems, 6-7 protective card, 1-7 reassigning drive A, 1-11, 3-6, 4-16 removing, 4-17 ribbon cable, 4-14 -15, 4-17, 6-7 type, 4-2 upper horizontal bay, 4-1 Display modes, 5-6 option, 1-15 Display adapter Connecting, 1-4 defining, 1-15 jumper settings, 3-7, 6-5 DO
H Half-length option slots, A-3 Hard disk drive bays, 3-5 cable, 4-2 -3, 4-5 -6, 4-11, 4-14 -16 caution, 4-5-6 circuit board, 4-5 configuration through SETUP, 4-17 connecting cables, 4-3-5 connector, 4-4, 4-6, 4-11 controller, A-2 cylinder value, 1-14 Epsonsupplied, 1-11, 1-14 errors, 6-7 formatting, 6-7-8 grounding plate, 4-3 guiderail, 4-3 installing, Intro-2, 4-1 -18 internal bay, 4-1 jumpers, 3-7, 4-2, 4-15, 6-7 light, 2-1 -2 master, 4-15 mounting bracket, 4-2 -3, 4-7, 4-9 mounting frames, 4-2-3 mountin
Jumpers VGA controller, 3-7 video card, 3-13, 6-5 K K/B, 1-4 Key disk, 2-7, 6-8 Key-way, 4-15 Keyboard checking connections, 6-4 connecting, 1-4 connector, 1-4, 1-16 num lock, 1-16, 6-4 option, 1-16 port, Intro-l, 1-4, A-2 problems, 6-4 processor speed command, 2-7, A-1 PS/2 compatible, Intro-l, A-2 reconnecting, 3-4 Keypad, numeric, 1-16, 2-7,64 Keys, SETUP function, 1-9 L LAN card, Intro-l Location, choosing, l-l Lotus 1-2-3 VGA drivers, 5-3 Low processor speed, 1-16, 2-6 -7, 6-8, 6-10, A-1 Low-level fo
Monitor turning on, 2-2 VGA port, 1-4, 1-15 Monochrome adapter jumper settings, 3-7 Mounting bracket identifying, 4-2 installing hard disk drive, 4-7, 4-9 securing, 4-3, 4-9 slots, 4-7 Mounting frames, removing, 4-2-3 Mounting holes, 4-13 Mouse, 1-4, 1-6, 6-11 Multifrequency monitor, 1-4, 5-1 N NetWare 286, 1-14 Non-interlaced mode, jumper, 3-7 monitor, Intro-2 Nonoperating range, A-5 Num lock, 1-16, 6-4 Numeric coprocessor, see Math coprocessor keypad, 1-16, 2-7,64 O Operating procedures, Intro-3 Operatin
Power cord, 1-5 -6, 2-1, 3-2, 3-4 Power requirements monitor, 1-5 option cards, 3-13, 6-10 Power supply cables, 4-3, 4-5, 4-14 -15 frequency, A-4 input ranges, A-4 limitations, 3-13, 6-3 location, 3-5 maximum outputs, A-4 removing, 3-13 type, A-4 Power-on diagnostics, 1-7, 2-2, 6-10 Printer checking connections, 6-9 drivers, 6-9 problems, 6-9 reconnecting, 3-4 turning off, 2-3, 3-2 turning on, 2-2 Processor speed changing, 2-6-7, A-1 fast, 1-16, 2-6 -7, A-1 keyboard command, 2-7 problems, 6-8 SETUP, 1-16, 2
SIMMS banks, 3-9 configuration, 1-15, 3-9 -10 incorrect type, 6-3 installing, Intro-2, 3-1, 3-9 location, 3-5 positioning, 3-11 removing, 3-12 sockets, 3-11 type, 3-10, A-l Slave hard disk drive, 4-15 Slot cover, 3-13 Slots, option, Intro-l Slow processor speed, 1-16, 2-6 -7, 6-8, 6-10, A-1 Slow refresh option, 1-17 Sockets SIMM, 3-9, 3-11 video, 3-16 Software installing, 1-18 problems, 6-8 version, 6-2 Speaker, A-3 Specifications, Intro-3, A-1 -8 Speed, see Processor speed Speed light, 2-2, 2-6 Static elec
Video BIOS, 6-2, A-1 card jumpers, 3-13, 6-5 chips, 3-16, A-1 controller, A-2 drivers, installing, 1-18, 5-1 -8 jumper settings on card, 6-5 modes, 5-1 resolutions, Intro-2, 5-1-8, A-2 ROM, 1-17 Video memory, 3-5 adding, 3-16 configuration, 3-16 displaying, 3-18 on system board, 5-1 sockets, 3-16 type, 3-16, A-1 W Wait state, 1-17, 6-10, A-1 Weight, A-4 Width, A-4 Windows drivers, 54-5 Word, VGA drivers, 5-5 WordPerfect, VGA drivers, 5-7 Write-protection, 6-6 Z Zero wait states, 1-17 Index 9
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