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EPSON AMERICA, INC. Product Support Bulletin

Subject: Laser & Non-Impact Printer Error Codes

Date: 4/3/91 PSB No: P-0077

Page (s): 1 of 7 Originator: JV

Epson printers issue beep tones and/or displays error codes when certain error

conditions exist. Those beeps or codes can assist you in locating and repairing

customer's printers. The following error codes are listed by product name.

EPI-4000 Display Codes

PE Paper End (out) detected

Co Cover open

IL Ink low

IE Ink End (out)

Pi Paper jam

El (blinking) Heater error (broken heater wire)

E2 (blinking) Contact error (heater fan or thermistor contact)

E4 (blinking) C034 DVR board error

E6 - YY (blinking) C034 Main board software Error I

(YY will be a number from 60(H) to 7D(H))

E7 - YY (blinking) C034 Main board software Error

(YY will be a number from 02(H) to XB(H))

E8 - YY (blinking) Board contact error, C034 Main board hardware

(YY will be one of the following numbers: 80, 81,

84, 85, 86, 87, 8A, 8C)

E9 (blinking) C034 Main board hardware error

E0 (blinking) Abnormal voltage

bF Buffer overflow for fonts

EPI-4000 cont.

bo Buffer overflow for graphics

CE Card error

PS Paper size error

Lr Release lever error

LE Envelope lever error

dP Data processing

FF Depress the Form Feed button

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EPL-6000/ActionLaser/ActionLaser+ LCD Codes

Summary of content (13 pages)

PAGE 1
EPSON AMERICA, INC. Subject: Product Support Bulletin Laser & Non-Impact Printer Error Codes Date: 4/3/91 Page (s): 1 of 7 PSB No: P-0077 Originator: JV Epson printers issue beep tones and/or displays error codes when certain error conditions exist. Those beeps or codes can assist you in locating and repairing customer's printers. The following error codes are listed by product name.
PAGE 2
CHANGE DRUM The drum needs to be changed. The drum cartridge may not be installed, the cartridge may not be installed properly or the cartridge may be defective.
PAGE 3
[E] CARD MEMORY OVERFLOW This message indicates that the combined memory requirement of the cards in slots A and B exceeds 4 Mbytes. EPL-7000 cont. [S] COPY END X/X Multiple-copy printing is cancelled (you pressed the COPY END button when the printer was off line). [E] COVER OPEN The printer cover is open or the imaging cartridge is not installed. [S] DATA The printer has received data but is not yet printing, or the printer has received data and is off line.
PAGE 4
[E] PAPER OUT SET STD XXX There is no paper in the standard paper cassette. The right column of the display prompts you to load the correct paper size into the standard paper cassette. [E] PAPER SIZE ERROR The paper size you selected with SelecType (or the default size if you have not selected a size) does not match the paper loaded in the selected paper cassette. [S] PRINTING The printer has received data and is printing. [S] PRINT STOP X/X The printer stops printing during a multi-copy print operation.
PAGE 5
When both CH P and CH S remain off for about thirty minutes, the printer enters standby mode and this message appears. [E] STARTUP ERROR If this message appears when you turn on the printer, the power may have been turned off while the printer was performing a save or reset operation. EPL-7000 cont. [W] TONER LOW The printer is almost out of toner. When this message first appears on the LCD display, you can print up to 25 more pages. [E] TONER OUT The imaging cartridge must be replaced.
PAGE 6
[S] PROCESSING The printer is processing data. [S] QUIT THE JOB The On-Line button has been pressed while a print job was in progress. The job can be flushed by pressing the Reset button, or a reset can be cancelled by pressing any other button. [S] QUITTING THE JOB The printer is flushing a job from the buffer. [S] READY The printer is ready to receive data. [S] RESETTING This message appears initially when the printer is turned on, and momentarily between print jobs.
PAGE 7
GQ-3500 Display Codes do Cover Open error EO - 00 Engine driver CPU error. EO - 01 Option tray CPU error. EO - 02 Option tray motor error. EO - 03 Optical unit error. EO - 05 Main motor error. EO - 06 Fusing unit error. E1 - 80 Exception error. E1 - 81 Trap error. E1 - 82 Bus error. E1 - 83 Address error. E1 - 84 Illegal Instruction. E1 - 89 NMI error. E1 - 91 Reverse vector interrupt error. E1 - 92 User vector interrupt error. Al System RAM error.
PAGE 8
EPSON EPSON AMERICA, INC. INFORMATION Product Support Bulletin Subject: EPI-4000 Paper Selection List Date: 2/6/91 Page(s): 1 of 2 PSB No: P-0073 Originator: JV To obtain the optimum print quality from the EPI-4000 printer it is necessary to use paper designed for ink-jet printers. This document lists paper types tested by Epson for use with the EPI-4000 printer.
PAGE 9
PAGE 10
EPSON EPSON AMERICA, INC. INFORMATION Product Support Bulletin Subject: EPI-4000 - Answers to Common Questions Date: 8/8/90 Page(s): 1 of 4 PSB No: P-0068 Originator: REW This bulletin answers some commonly asked questions regarding the EPI-4000 printer. The questions and answers are listed below. Q. What printer does the EPI-4000 emulate? A. The EPI-4000 has 3 built - in emulations that may be selected using the SelecType feature: 1. HP LaserJet II Series II 2. Epson LQ-2500 3. Epson FX-850/1050 Q.
PAGE 11
PSB No: P- 0068 Page: 2 of 4 #5410F Helv prop. space, 14.4 point (bold), portrait TMS roman prop. space, 10 point, portrait TMS roman prop. space, 10 point, (bold), portrait TMS roman prop. space, 10 point, (italic), portrait TMS roman prop. space, 8 point, portrait tine printer 16.66 pitch, 8.5 point, portrait #5411L Courier 10 pitch, 12 point (bold), portrait/landscape Courier 10 pitch, 12 point (italic), portrait Courier 10 pitch, 12 point (italic), landscape tine printer 16.66 pitch, 8.
PAGE 12
PSB No: P-0668 Page: 3 of 4 Q. How many pages can the EPI -4000 print before the ink cartridge needs to be replaced? A. In the Letter Quality mode the EPI - 4000 can print approximately 1000 pages with 5% coverage. In the Draft mode the EPI - 4000 can print approximately 2000 pages with 2.5% coverage. Q. How do I change the default settings on the EPI-4000? A. The printer’s default setting are changed through the SelecType feature. Follow the steps below to use SelecType: 1.
PAGE 13
PSB No: P-0068 Page: 4 of 4 Q. What is the shelf life of the EPI -4000’s ink cartridge? A. The shelf life of the ink cartridge is 2 years. Do not use the an ink cartridge after the labeled expiration date. Use only Epson exclusive ink cartridges. Q. How many resident fonts does the EPI-4000 have? What are they? A. In the HP emulation mode the EPI - 4000 has 3 resident fonts: 1. Courier Portrait/Landscape 10cpi Portrait/Landscape 2. Courier Bold 10cpi Portrait/Landscape 3. tine Printer 16.