User's Guide

Control Panel Setup Problems .................................................................................................... 296
Solving Network Problems ............................................................................................................... 296
Product Cannot Connect to a Wireless Router or Access Point .................................................. 297
Network Software Cannot Find Product on a Network................................................................. 298
Product Does Not Appear in Mac OS X Printer Window.............................................................. 298
Cannot Print Over a Network....................................................................................................... 299
Cannot Scan Over a Network ...................................................................................................... 300
Solving Copying Problems ............................................................................................................... 301
Product Makes Noise, But Nothing Copies.................................................................................. 301
Product Makes Noise When It Sits for a While............................................................................. 301
Solving Paper Problems................................................................................................................... 301
Paper Feeding Problems............................................................................................................. 302
Paper Jam Problems Inside the Product ..................................................................................... 302
Paper Jam Problems in the Paper Cassette................................................................................ 304
Paper Jam Problems in the Auto Duplexer.................................................................................. 305
Paper Jams in the Automatic Document Feeder ......................................................................... 306
Paper Ejection Problems............................................................................................................. 310
Solving Problems Printing from a Computer..................................................................................... 310
Nothing Prints.............................................................................................................................. 310
Product Icon Does Not Appear in Windows Taskbar................................................................... 311
Error After Cartridge Replacement .............................................................................................. 312
Printing is Slow............................................................................................................................ 312
Solving Page Layout and Content Problems.................................................................................... 313
Inverted Image............................................................................................................................. 314
Too Many Copies Print ................................................................................................................ 314
Blank Pages Print........................................................................................................................ 314
Incorrect Margins on Printout....................................................................................................... 315
Border Appears on Borderless Prints .......................................................................................... 315
Incorrect Characters Print............................................................................................................ 316
Incorrect Image Size or Position.................................................................................................. 317
Slanted Printout........................................................................................................................... 317
Solving Print Quality Problems......................................................................................................... 317
White or Dark Lines in Printout .................................................................................................... 318
11