EPSON ÂŽ All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Where to Get Help for United States Users Epson America provides local customer support and service through a nationwide network of authorized EPSON dealers and Service Centers.
For United Kingdom Users Epson product guarantee Under the law, goods sold must comply with their description and must be of merchantable quality and fit for their purpose or correspond with any sample. This guarantee does not affect the sellerâs legal obligation or the rights of the consumer in the âconsumer transactionsâ under any Statute, including Sections 12 to 15 of the Sales of Goods Act, 1979.
The guarantee is restricted to the performance of the product alone, and Epson (UK) Limited does not accept responsibility for any consequential loss or damage, nor claimed or implied performance, when the product is used in any combination with other equipment or program software. Product guarantee may be invalidated as a result of excessive or inappropriate use, use in an adverse environment or in conditions outside the specifications or if the product has been subjected to unapproved modifications.
The brown wire must be connected to the terminal in the plug marked with the letter L or coloured white. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating.
Contents Introduction Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Energy Star Compliant . . . . . . . . . . . . . . . . . . . . . . . . . Finding Your Way Around . . . . . . . . . . . . . . . . . . . . . . . Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . Chapter 1 2 2 3 4 Setting Up the Printer Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on Continuous Paper . . . . . . . . . . . . . . . . . . . . . Printing in the push tractor position . . . . . . . . . . . . . . . Printing in the pull tractor position . . . . . . . . . . . . . . . . Printing on Special Paper . . . . . . . . . . . . . . . . . . . . . . . Adjusting the paper-thickness lever . . . . . . . . . . . . . . . Multi-part forms . . . . . . . . . . . . . . . . . . . . . . . . . . Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Envelopes . . . . . . .
With the color upgrade installed, the printer does not operate properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Appendix Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Features Your EPSONÂŽ 24-pin dot matrix printer offers these outstanding features: High-speed printing. Print up to 200 characters per second (cps) in 10-cpi draft mode. Quiet operation. Youâll notice the benefit of quiet printing in your work environment. Simple control panel. Three buttons and three lights give you fingertip-access to most printer functions. Two built-in interfaces: parallel and EIA-232D serial.
Energy Star Compliant This printer complies with the U.S. Environmental Protection Agencyâs Energy Star program, which promotes the manufacture of energy-efficient printers, computers, and monitors. The EPA estimates that if all desktop computers, printers, and other peripheral devices met Energy Star standards, energy cost savings would exceed $1 billion annually and carbon dioxide emissions would be reduced by 20 million tons.
Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation. of your printer.
Important Safety Instructions Read all of these instructions before you set up your printer. Follow all warnings and instructions marked on the printer. Unplug the printer from the wall outlet before you clean it, and use a damp cloth for cleaning, not liquid or aerosol cleaners. Do not use your printer near water or spill any liquid on it. Do not place the printer on an unstable cart, stand, table, or other surface that may allow the printer to fall. Do not block any slots or openings in the cabinet.
If you use an extension cord, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cordâs ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. Never push objects of any kind into your printer because they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Chapter 1 Setting Up the Printer Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . Installing the knob . . . . . . Attaching the paper supports Installing the ribbon cartridge Plugging in the printer . . . . 1-4 1-4 1-5 1-6 1-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking the Printer Your printer box should include these items. Printout guide Knob Paper supports In some locations, the power cord is attached to the printer.
Note: The printout guide is used with the optional cut-sheet feeder. If you do not have the cut-sheet feeder now, store the printout guide at the back of the printer cover in case you need it later. Choosing a P/ace for the Printer When selecting a place to set up your printer, choose a convenient location that provides the following: A flat, stable surface Adequate room around the printer to allow easy operation and maintenance.
If you place the printer on a stand, follow these guidelines: Use a stand that supports at least 9 kg (19 lb). Never use a stand that tilts the printer. Always keep it level. Provide enough clearance below the stand and between the legs of the stand so your continuous paper flows smoothly. Place cables so they do not interfere with paper feeding; secure them to a leg of the stand if possible. Assembling the Printer Follow the steps in this section to get your printer up and running.
Attaching the paper supports 1. Raise the paper guide. 2. Hold one of the wire paper supports and push the tips into the notches on the edge guide 3. Repeat for the other paper support. Lower the paper guide.
Installing the ribbon cartridge Before installing the ribbon cartridge, make sure the printer is turned off. 1. Open the printer cover to the upright position, then pull it up to remove it. Warning: Never move the print head while the printer is turned on; this can damage the printer. Also, if you have just used the printer, let the print head cool for a few minutes before you touch it.
2. 3. Slide the print head to the middle of the printer. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install.
1-8 4. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge down firmly to fit the plastic hooks into the printer slots. 5. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon-tightening knob to help feed the ribbon into place; it should not be twisted or creased. 6. Slide the print head from side to side to make sure it moves smoothly. 7. Reinstall and close the printer cover.
When your printing becomes faint, you need to replace the ribbon cartridge. To remove the old ribbon cartridge, first move the print head to the center of the printer. Then grasp the ribbon cartridge handle on either side and lift it out of the printer. Plugging in the printer 1. Make sure the power switch on the printer is turned off. It is off when the O side of the switch is pressed down. 2.
Running the Self Test The built-in self test function demonstrates that the printer is working properly. You can run the test with either continuous paper or single sheets; this section describes the easier way, with single sheets. Caution: You should use paper at least 210 mm (8.3 inches) wide to run the self test; otherwise, the print head prints directly on the platen. 1. 1-10 Make sure the printer is turned off and the paper-release lever is pushed back to the single-sheet position.
2. While holding down the LF/FF button, turn on the printer. Release the button after the Pause light flashes. The beeper sounds three times, indicating the printer is out of paper. 3. Slide the left edge guide until it locks in place at the triangular guide mark. Next, adjust the right edge guide to match the width of your paper.
4. Slide a sheet of paper down firmly between the edge guides until it meets resistance. The printer loads the sheet and begins printing automatically. Caution: Always close the printer cover while the printer is printing. The printer cover helps the paper feed properly. 5. To stop printing temporarily, press the Pause button. 6. To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet; then turn off the printer.
Connecting the Printer to Your Computer Your printer includes both a CentronicsÂŽ-compatible parallel interface and an EIA-232D serial interface. Before you begin, place the printer upright, as shown below. (This makes it easier to connect the cable.) Connect your computer to the desired interface as described below. You can connect cables to both interfaces; the printer switches automatically to the appropriate interface when it receives data.
Connecting to the parallel interface You need a shielded, twisted-pair cable (not longer than 2 meters-6 feet) to use the parallel interface. 1. Turn off both the computer and the printer. Plug the parallel cable connector securely into the printerâs parallel interface. Squeeze the wire clips together until they lock in place on either side of the connector. 2.
Connecting to the serial interface 1. Turn off both the computer and the printer. Plug the serial cable connector securely into the printerâs serial interface. Tighten the screws on either side of the connector.
2. Guide the interface cable through the slot on the side of the printer so that it does not block the paper supply. 3. Plug the other end of the cable into the computerâs serial interface; then tighten the screws on either side of the connector. (If there is a ground wire at the end of the cable, attach it to the ground connector at the back of the computer.) 4. Use the Printer Setting mode to change the baud rate, parity bit, data length, or ETX/ACK handshaking if necessary.
Microsoft Windows 3.1 and all windows programs ÂŽ TM If Windows is installed on your computer system, follow the steps below to install the right driver for your printer. Your printer will work correctly for all your Windows programs, such as Word for Windows, LotusÂŽ 1-2-3â for Windows, and CorelDRAW ÂŽ. If Windows is not already installed on your system, run the Windows setup program as described in the documentation that comes with the program.
8. If you selected the LQ-860, LQ-2550, LQ-570+, or LQ-870 printer, select Sheet Feeder - Bin 1 as the Paper Source. This step is very important for proper page breaks in your documents. 9. Choose the OK button. 10. Highlight EPSON LQ-300 (or the printer you added) and click the button labeled Set As Default Printer. 11. Click the Close button. Using non- Windows software From the list of printers box, choose LQ-300.
Chapter 2 Using the Printer Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . Lights and buttons . . . . . . . . . . . . . . . . . . . . . . . Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-2 2-4 Printing on Single Sheets . . . . . . . . . . . . . . . . . . . . . . Loading single sheets . . . . . . . . . . . . . . . . . . . . . . Getting the results you expect . . . . . . . . . . . . . . . . . 2-5 2-5 2-6 Printing on Continuous Paper . . . . . . . . . . . .
Using the Control Panel You can control simple printer operationssuch as line feeding, form feeding, loading and ejecting paper, and selecting fontswith the buttons on the control panel. The control panel lights show the printerâs status and the current font. Lights and buttons Pa use light The orange Pause light is on when the printer stops printing. Each time you turn on the printer, the light flashes briefly. When the printer is out of paper, the light flashes and the beeper sounds three times.
Font button Press the Font button during normal operation to cycle through the printer fonts listed on the control panel. When you press the button, the Font lights change to indicate your current selection. For more about choosing a font, see page 2-4. If you hold down the Font button while you turn on the printer, you enter the Printer Setting mode, where you can change many of the printerâs settings. For more about printer settings, see page 2-22.
Selecting fonts To choose one of the seven internal fonts listed on the control panel, press the Font button. The two font lights come on (0), go off (â˘), or flash (0) to show the current selection. Press the button repeatedly to cycle through all of the available selections; stop when you reach the desired font. Your selection stays in effect until you change it again or turn off the printer. However, any font choices you make with your software will cancel your control panel selection.
Printing on Single Sheets You can use the paper guide to print on single sheets with a width of 182 mm (7.2 inches) to 257 mm (10.1 inches). Note: You can install an optional cut-sheet feeder to load up to 50 sheets automatically. See page 2-29 for details. Loading single sheets You load single sheets as shown in âRunning the Self Testâ in Chapter 1. For normal use, turn on the printer without pressing any other buttons. The Pause light flashes briefly, and the printer loads the sheet automatically.
Getting the results you expect When you print on single sheets, you may notice that the printer prints the first page of your file correctly, but then prints too low on the next page, or that it prints the last few lines from one page onto the next. This happens because single sheet handling differs slightly from continuous paper handling. Itâs easy to adjust the printer so that you get the right results. Simply change the settings in your software program as described below. 1.
Printing on Continuous Paper Your printer can handle continuous paper with a width of 101 mm (4.0 inches) to 254 mm (10.0 inches). Depending on where you position the tractor, you can use it as a pull tractor or a push tractor. These guidelines can help you decide where to position the tractor: Do you want to switch between printing on single sheets and continuous paper without removing the paper supply? Will you tear off continuous paper sheet-by-sheet? If yes, use the tractor in the push tractor position.
Printing in the push tractor position When using the push tractor, it is a good idea to set the auto tear off feature in the Printer Setting mode to On. See âChanging the printer settingsâ on page 2-25. Hereâs how to load continuous paper using the push tractor: 2-8 1. Make sure the printer is turned off. Remove the paper guide and place the paper-release lever in the continuous paper position. 2. Release the sprocket units by pulling the sprocket locks forward.
3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper support so it is midway between the sprocket units.
4. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place. Now the paper is in the paper-park position. Note Do not use the knob to feed paper; Otherwise the top-of-form position may be altered from the next page. Make sure your paper supply is positioned within 1 meter (3 feet) of the printer.
7. Make sure the printer cover is closed. Then turn on the printer. When the printer receives data, it begins printing automatically. 8. When you finish printing (the printer receives no data for three seconds) the printer feeds the perforation of the continuous paper to the edge of the printer cover so that you can tear off the last sheet. The Pause light flashes. Note: Set the auto tear off feature in the Printer Setting mode to on.
Printing in the pull tractor position To load continuous paper using the pull tractor, you must move the tractor to the pull tractor position, as described in steps 1 through 3 below. If your tractor is already installed in this position, make sure the printer is off and skip to step 5. Caution: When using the pull tractor, set the auto tear Off feature in the Printer Setting mode to off; otherwise the paper may jam. 1. Turn the printer off; then remove the paper guide.
3. Lift the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. Then push the tractor onto the posts until the notches snap into place. 4. Release the sprocket units by pulling the sprocket locks forward.
5. Insert the paper into the paper slot as shown below and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Note: Make sure your paper supply is positioned within 1 meter (3 feet) of the printer. 6. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
7. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place. 8. To separate the incoming paper from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printerâs mounting posts. Then slide the paper guide toward the back of the printer until you feel it click. 9.
If you want to change the position where printing begins on the page, press LF/FF to advance the page to the next top-of-form position, and then follow the steps on page 2-5 to adjust the loading position. To eject the paper, tear off the paper entering the printer; then press the LF/FF button to feed the paper forward.
1. Turn the printer off and open the cover. The paper-thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting. For normal use, the lever should always be set to position 0. 2. Use the table below to select the appropriate paper thickness. Paper type (Reserved) I -1 Standard paper (single sheets or continuous) 0 Multi-part forms 2-sheet 1 3-sheet 2 4-sheet 3 20 lb 4 24 lb 5 Envelopes (Reserved) 3.
Multi-part forms You can use the built-in tractor to print on carbonless multi-part forms of up to four parts (one original plus three copies). Before you print on the forms, set the paper-thickness lever as described in the previous section. These tips will help you get good results: Load multi-part forms with the tractor only, not in the cut-sheet feeder or paper guide. For instructions, see âPrinting on Continuous Paperâ on page 2-7. Use only multi-part forms that are free of wrinkles and waves.
labels You must use the tractor as a pull tractor to print on labels. Keep these tips in mind: Choose labels mounted on a continuous backing sheet with sprocket holes made for use with a tractor. Do not print labels as single sheets, because the shiny backing sheet almost always slips a little. You load labels the same way you load continuous paper, except that the paper-thickness lever should be set to 1. See page 2-13 for loading instructions.
Envelopes You can feed envelopes individually using the paper guide. Before loading an envelope, set the paper-thickness lever to position 4 or 5. See page 2-18. To load an envelope, follow the steps used to load single sheets in âRunning the Self Testâ on page 1-10. Insert the wide edge of the envelope into the printer first, printable-side down. When you insert the envelope between the paper guides, push it firmly and hold it until it feeds into the printer.
Using the Printer Setting Mode Your printer has internal settings that control simple functions such as the page length and character set. These settings take effect each time you turn on the printer, so they are also called default settings. For most users, the factory settings are best, but you can change these settings if necessary. The table below lists all the settings you can change.
Printer setting descriptions This section describes all the settings available in the Printer Setting mode. Character table Character tables contain the characters and symbols used in different languages. Your printer includes a wide variety of character tables. See the Appendix for specific characters. Page length This option is available only when you use continuous paper with the tractor. You can set the page length to 8 1/2, 11, 12, or 70/6 (the length of A4 paper) inches.
Graphic print direction You can choose unidirectional or bidirectional as the print direction for graphics. The printer usually prints text bidirectionally for fast printing and prints graphics unidirectionally for precise vertical alignment of print dots. To print graphics faster, select bidirectional printing. Software You can select the kind of printer commands used by your printer. When you select ESC/P 2TM, the printer emulates an EPSON ESC / P 2 printer.
Interface When this feature is set to Auto, the printer determines which interface is receiving data and switches to that interface until the end of the print job (when no data is received from the selected interface for the amount of time specified). You can specify either 10 seconds or 30 seconds. Set this option to Parallel only if you want the printer to ignore data from the serial interface or to Serial only if you want the printer to ignore data from the parallel interface.
2. Hold down the Font button while you turn on the printer. If you are using single sheets, insert a sheet of paper. The printer automatically loads the paper and prints out a table of languages from which you can choose. You can print help text in English, French, German, Italian, or Spanish as shown in Table A below. Table A Font lights 1 2 language English French German Italian Spanish on, = off, = flashing 3.
6. At this point, you are in Table B. Press the Font or LF/FF button to move through the printer settings listed in Table B, and notice how the control panel lights change to indicate your position.
7. When you reach the setting that you want to change, press the Pause button once. The printer beeps twice and enters a submenu table for that setting. For example, if you choose Interface and then press Pause, you enter Table H. 8. See the appropriate table in your printed help text. Press the Font button to move through the settings in the table. The printer beeps twice each time you press the Font button while in a submenu table. 9.
Installing and Using Options Single-bin Cut-Sheet feeder The optional Single-bin Cut-Sheet Feeder (C80637*) handles up to 50 sheets of standard bond paper ( 82 g/m 2 or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide. 2. If the tractor is installed in the pull-tractor position, remove it and reinstall it in the push-tractor position. 3. Make sure the paper-release lever is in the single-sheet position. 4.
5. Slide the left edge guide of the cut-sheet feeder so it is aligned with the triangular guide mark. Next, slide the right edge guide to roughly match the width of your paper. Slide the paper support midway between the edge guides. 6. Pull the paper-set levers all the way forward until the edge guides retract and lock open to allow for paper loading.
7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multi-part forms, carbon paper, or labels in the cut-sheet feeder. 8. Insert up to 50 sheets of paper along the left edge guide. 9. Adjust the position of the right edge guide so that it matches your paperâs width. Make sure the position of the guide allows the paper to move up and down freely. 10.
12. Attach the paper guide to the cut-sheet feeder as shown below. 13. Open the printer cover. Place the printout guide in the middle. Close the printer cover. Note: The printout guide comes packed with your printer, not with the cut-sheet feeder. See âUnpacking the Printerâ on page 1-2.
14. Slide the left edge guide of the paper guide to the center until it stops at the diamond-shaped guide mark. Then slide the right edge guide to the opposite guide mark. You can easily switch between continuous paper and cut-sheet feeder operation. See âSwitching back to single sheetsâ on page 2-12 for details. Note: When you print several pages of continuous paper, fold the first printed page forward at the perforation affer it emerges from below the printer cover.
2-34 4. Release the sprocket lock levers of the pull tractor and adjust the sprocket units to match the width of the paper. Be sure that the sprocket units on both the tractors are aligned so that the paper is not crooked. 5. Open the sprocket covers. Fit the holes of the paper over the tractor pins of the sprocket units and adjust the sprocket units as necessary. (See âPrinting on Continuous Paperâ on page 2-7.) Close the sprocket covers. 6.
Color Upgrade Kit The optional Color Upgrade Kit (C83211*) includes a color ribbon cartridge and a motor unit. Hereâs how to install the kit: 1. Turn off the printer and remove the printer cover. If the original ribbon cartridge is installed, remove it. Then slide the connector cover on the printer and pull it out as shown. 2. Install the motor unit in the right hand corner of the printer, with the gear facing the center of the printer. Push it down firmly to fit the metal pins into the slots.
3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer. Remove the retaining tape from the cartridge and then slide the movable ribbon guide on the color ribbon to the center of the cartridge. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Turn the ribbon-tightening knob to help feed the ribbon into place; it should not be twisted or creased. 8. Replace the printer cover. After you install the color ribbon cartridge, run the self test as shown on page 1-10.
If the top or bottom edge of the characters in the self test are a different color from the rest, adjust the ribbon angle with the color ribbon adjustment lever. See page 3-12 for details. Note: When your print using the color ribbon, print speed my be reduced. To switch to the black ribbon, remove the color ribbon and then install the black ribbon as shown on page 1-6. To remove the color ribbon, press down on the motor unit and pull out the cartridge as shown below.
Chapter 3 Troubleshooting Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 3-2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power is not being supplied . . . . . . . . . . . . . . . . . . 3-2 3-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The printer does not print . . . . . . . . . . . . . . . . . . . The print is faint or uneven. . . . . . . . . . . . . . . . . . . Dots are missing in printed characters or graphics . . . . .
Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See âRunning the Self Testâ on page 1-10. If the self test works properly, the problem probably lies in the computer, the software, or the interface cable. If the self test does not work, contact your dealer or qualified service person for assistance.
The lights come on briefly and then go off. The lights stay off even when the power is turned on again. Check that the printerâs voltage rating matches the voltage of your electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately. Do not reconnect the power cord to an electrical outlet. Printing The printer does not print The Pause light is off but nothing is printed. Check that the software is installed properly for your printer, as described on page 1-16.
The printer makes a strange noise, beeps once, and then abruptly stops printing. Turn off the printer and check for a paper jam, a ribbon jam, or other problems. Let the print head cool. Then try to print again. If the printer still does not print correctly, contact your dealer. The beeper sounds once and the Pause light comes on. An error has occurred. Turn off the printer and turn it on again. If the Pa use light stays on, check for a paper jam or ribbon jam. Turn the printer off and clear the jam.
Dots are missing in printed characters or graphics A line of dots is missing in the printout. The print head is damaged. Stop printing and contact your dealer to have the print head replaced. Dots are missing in random positions. Either there is too much slack in the ribbon or the ribbon has come loose. Reinstall the ribbon cartridge as described on page 1-6. Printed characters are not what you expected The typestyles or characters you sent with your software did not print.
The print position is not what you expected Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. See âGetting the results you expectâ on page 2-6. It is also possible to adjust the loading position using the LF/FF button in the micro adjust mode. To use micro adjust, see " Adjusting the loading positionâ on page 2-5. Page length does not match the length of the paper. Check the page length set by your software and adjust it if necessary.
Paper Handling Single sheets do not feed properly Paper does not feed. Continuous paper may be left in the printer. Remove the continuous paper. Set the paper-release lever to the singlesheet position. Insert a new sheet. Move the paper a little to the left. Paper feeding is crooked or the paper jams. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Be sure youâre using the right type of paper. See the paper specifications in the Appendix.
Continuous paper does not feed proper/y The tractor does not feed the paper. Check that the paper-release lever is pulled forward to the continuous paper position. If not, move the lever to the correct position. The paper may have come off the tractor. Reattach the paper to the tractor. Paper feeding is crooked or the paper jams. Make sure the paper guide is in the upright position. The position of your paper supply may be preventing it from feeding straight. Make sure the paper supply is not obstructed.
The paper does not eject properly. When using the pull tractor, tear off the paper entering the printer, then press the LF/FF button to feed the paper forward. When using the push tractor, tear off the paper at the last printed page, then press the Font and LF/FF buttons together to feed the paper backward. When you switch between single sheets and continuous paper, the beeper sounds once and the Pause light comes on.
Paper may be jammed near the print head. Look for a paper jam and remove it. Make sure the edge guide positions on the paper guide are correct. Position the edge guides at the diamond-shaped guide marks. There may be only one sheet left in the bin. Add more paper. Two or more sheets feed at one time. You may have loaded too many sheets in the cut-sheet feederâs bin. Make sure the bin contains no more than 50 sheets. You may have forgotten to fan the stack of paper before loading it into the bin.
Switching between the cut-sheet feeder and tractor does not work proper/y the push The desired paper type does not load. The paper-release lever may not be in the proper position. Pull the lever forward to load continuous paper or push the lever back to load single sheets. Using the pull tractor with the push tractor, continuous paper does not feed properly Paper feed is crooked or the paper jams. The pull tractor and push tractor sprockets are not aligned correctly.
The desired color or certain characters are not printed. Your software program may not be set up properly for color printing. Use the programâs setup (or install) procedure to check the printer settings and adjust as needed. If your software program is capable of sending control codes, select the color using the ESC r command. (See the âCommand Summaryâ in the Appendix.) The top or bottom edge of the characters are a different color from the rest. Check the characters printed in red.
Appendix Printer Specifications . . . . . . . . . . . Printing . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .. . . . . . . Paper . . . . . . . . . . . . . . . . . . Mechanical . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . Electrical . . . . . . . . . . . . . . . . Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Specifications Printing Print method: 24-pin impact dot matrix Print speed: Quality Characters per inch Draft Letter Quality Characters/second/line* 10 200 12 240 10 67 12 80 * The paper-thickness lever position or an overheated print head may slow down the printing speed. Printing direction: Bidirectional logic-seeking for text and unidirectional for graphics. (Bidirectional for graphics can be selected with the Printer Setting mode or a software command.
Character fonts: Font 10 cpi 12 cpi 15 cpi Proportional Epson Draft Epson Roman Epson Sons Serif Epson Courier Epson Prestige Epson Script I Scalable fonts: Font Min pt Max pt Increments Epson Roman 8 32 2 Pt Epson Sans Serif 8 32 2 Pt Epson Roman T 8 32 2 Pt EPSON Sons Serif H 8 32 2 Pt Character tables: One italic and eight graphic character tables. (15 graphic character tables are available in certain areas.
Paper Single sheets (CSF): Width: Length: Thickness: Weight: 182 to 216 mm (7.2 to 8.5 inches) 210 to 364 mm (8.3 to 14.3 inches) 0.07 to 0.12 mm (0.0028 to 0.0047 inch) 64 to 91 g/m2 (18 to 24 lb) Use 90 g/m2 (24 lb) paper only under normal temperature and humidity conditions. Single sheets (manual insertion): Width: Length: Thickness: Weight: 148 to 257 mm (5.8 to 10.1 inches) Max. 364 mm (14.3 inches) 0.065 to 0.14 mm (0.0025 to 0.0055 inch) 52.
Labels: Size: Thickness: Weight: 101 to 254 mm (4.0 to 10.0 inches) width for backing sheet 63.5 x 23.8 mm (2.50 x 0.94 inches) minimum for a label 0.07 to 0.09 mm (0.0028 to 0.0031 inch) for backing sheet 0.16 to 0.19 mm (0.0063 to 0.0075 inch) total 68 g/m2 (17 lb) for label only Use only continuous type labels and use them only with the tractor. Use labels only under normal temperature and humidity conditions. Envelopes: Size: Thickness: Weight: No. 6: 166 x 92 mm (6.5 x 3.6 inches) No.
Continuous paper âB Bâ A The minimum top and bottom margins above and below the perforation are 9.0 mm (0.35 inch). B The minimum left and right margins are 13 mm (0.51 inch). The maximum printable width is 203 mm (8.0 inches).
Dimensions and weight: (Without tractor unit) Width: 366 mm (14.4 inches) Depth: 275 mm (10.8 inches) Height: 141 mm (5.6 inches) Weight: Approx. 4.3 kg (9.5 lb) Electrical 120 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption AC 120 V AC 103.5 to 132 V 50 to 60 Hz 49.5 to 60.5 Hz 1.4 A Approx.
Safety approvals Safety standards: US model European model UL1950 with D3, CSA22.2 No.950 with D3 EN 60950 (TĂV) IEC 950 (SEMKO, DEMKO, NEMKO, SETI) RFI: US model European model FCC part 15 subpart B class B Vfg 243 (VDE 0878 part 3, part 30) EN 55022 (CISPR Pub. 22) Class B Interface Specifications Your printer is equipped with an EIA-232D serial interface and a Centronics-compatible parallel interface. The printer switches automatically to the appropriate interface when it receives data.
Synchronization: Asynchronous Handshaking: DTR protocol, XON/XOFF protocol, ETX/ACK protocol (selectable) Parity check Odd, even, or none (selectable) Connector: EIA standard, 25-pin, D-SUB, female connector Serial pin assignments The following table lists the serial connector pin assignments and describes their respective interface signals. Pin No.
Command Summary Sending printer commands Most actions your printer performs are controlled by your software. Software commands instruct the printer to print in a particular typeface, feed the paper a certain amount after printing each line, start printing at a particular place on the page, and so on. The commands your printer recognizes are listed in this command summary. Some software programs let you send these commands yourself. How you format commands depends on the software you are using.
General operation ASCII Dec. Hex. Description ESC @ ESC U 1/0 ESC EM n 64 85 25 40 55 19 Initialize Printer Turn Unidirectional Mode On/ Off Control Paper Loading/Ejecting n = "R" Eject a sheet ASCII Dec. Hex. Description CR FF LF ESC 0 ESC 2 ESC 3 n ESC + n 13 12 10 48 50 51 43 0D 0C 0A 30 32 33 2B Carriage Return Form Feed Line Feed Select 1/8-inch Line Spacing Select 1/6-inch Line Spacing Set n/180-inch Line Spacing Set n/360-inch Line Spacing ASCII Dec. Hex.
ASCII Dec. Hex. Description ESC C 0 n 67 43 ESC N n 78 4E ESC O 79 4F ESC l n 108 6C ESC Q n 81 51 Set Page Length in Inches n = Number of inches (1-22) Set Bottom Margin for Continuous Paper n = Number of lines (1-127) Cancel Top/Bottom Margin for Continuous Paper Set Left Margin n = Left margin column Set Right Margin n = Right margin column Print position motion ASCII Dec. Hex.
Hex. Description ASCII Dec. ESC ( v nn 40 118 28 76 ESC D nn 68 44 HT ESC B nn 9 66 09 42 VT ESC J n 11 74 OB 4A defined units Set Horizontal Tabs Up to 32 tabs (1-255) entered in ascending order Terminated by 0 Tab Horizontally Set Vertical Tabs Up to 16 tabs (1-255); last n should be 0 Tab Vertically Advance n/180-inch ASCII Dec. Hex.
ASCII Dec. H e x . Description ESC Iâ ESC M ESC g ESC p l/O ESC x n 80 77 103 112 120 50 4D 67 70 78 ESC 4 ESC 5 ESC E ESC F ESC ! n 52 53 69 70 33 34 35 45 46 21 Select 10.5 Point, 10 cpi Select 10.5 Point, 12 cpi Select 10.
Dec. Hex. Description ESC ( - nn 40 45 28 2D ESC- 1/0 ESC q n 45 113 2D 71 Select Line /Score ESC ( -301 n1 n2 n1 = 1: Underline 2: Strikethrough 3: Overscore n2 = 0: Cancel score line selected by n 1: Single continuous line 2: Double continuous line 5: Single broken line 6: Double broken line Turn Underline On/Off Select Character Style n = 0: Normal style 1: Outline 2: Shadow 3: Outline with shadow ASCII Spacing ASCII Dec. Hex.
Character handing ASCII Dec. Hex.
ASCII Dec. Hex. Description ESC R n 82 52 ESC & nn 38 26 ESC : 0 n 0 58 3A ESC % n 37 25 ESC 6 54 36 ESC 7 55 37 ESC ( ^ nn 40 94 28 5E Select an International Character Set 8: Japan n = 0: U.S.A. 9: Norway 1: France 10: Denmark II 2: Germany 11: Spain II 3: U.K.
Bit image ASCII Dec. Hex.
Graphics ASCII Dec. Hex. Description ESC ( G nn 40 71 28 47 Select Graphics Mode ESC ( G 10 n n = 1 or 49 Cancel Graphics mode with ESC @ ESC . nn 46 2E Print Raster Graphics ESC .
Character Tables These character tables are selected with the Printer Setting mode or by using a command. All tables except the italic character table are the same as the PC437 table for hex codes 00 through 7F, so only the PC437 table is shown completely. The rest of the tables show only the characters for hex codes 80 through FF. The tables with an asterisk (*) after the table name are available in certain areas only.
PC850 (Multilingual) PC860 (Portuguese) PC863 (Canadian-French) PC865 (Norwegian) Appendix A-21
PC861 (Icelandic) BRASCII (Braz. Portuguese) Abicomp (Braz.
PC869 (Greek)* IS0 8859-7 (Latin/Greek)* PC853 (Turkish)* PC857 (Turkish)* Appendix A-23
ISO Latin IT (Turkish)* PC855 (Cyrillic)* PC866 (Russian)* PC852 (East Europe)* A-24 Appendix
ITALIC No characters are available for hex code 15 in the italic character table.
International character sets You can select one of the following international character sets with the ESC R command. For example, when you select âItalic France,â the characters in the âFranceâ row on the table below are used in the italic character table.
Characters available with the ESC ( ^ command To print the characters in the table below, first send the ESC ( ^ command.
Index A F Adjusting loading position, 2-5 paper-thickness lever, 2-17 AGM, 2-22, 2-24 Assembling printer, 1-4-9 Attaching paper supports, 1-5 Auto line feed, 2-22, 2-24 tear off, 2-22-23 Features, 1 Feeder, cut-sheet, 2-29-33 Finding your way around, 2 Font button, 2-2â3, 2-22â28 lights, 2-2, 2-22â28 Fonts, selecting, 2-4 Forms, multi-part, 2-19 B Bit rate, 2-22, 2-25 Buttons, 2-2-3 C Changing printer settings, 2-25â28 Character handling, A-16 table, 2-22â23 Choosing a place for the printer, 1-3 Color
L Labels, 2-20 Lever, paper-thickness, 2-17-18 LF/FF button, 2-3 Lights, 2-23 Loading position, 2-5 Loading single sheets, 2-5 M Microsoft Windows, 1-17 Micro Adjust, 2-3 Movable ribbon guide, 2-36 Multi-part forms, 2-19 N Non-Windows software, 1-18 O Options installing and using, 2-29-39 troubleshooting, 3-9-12 P Page length, 2-22-23 Paper continuous, 2-7-17 printing on special, 2-19-21 single sheet, 2-5-6 Paperhandling, troubleshooting, 3-7-9 Paper Park, 2-3 Paper-thickness lever, adjusting 2-17 Paral
Spacing, character, A-15 Special paper, 2-17-21 Specifications interface, A-8-9 printer, A-2-8 State reply, 2-22, 2-25 T Tractor, 1, 2-7 pull, 2-7, 2-13â17 push, 2-7-12 unit, 2-33-34 Troubleshooting, 3-1-12 U Unpacking printer, 1-2 Upgrade kit, color, 2-35â38 Using command summary, A-10 control panel, 2-2-4 parallel interface, 1-13-14 printer, 2-1-38 serial interface, 1-13, 1-15-16 W Warnings, cautions, and notes, 3 Where to get help for United Kingdom users, iv for United States users, iii Windows, Micr
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