Owner's Manual

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Proof Sign-off:

SEI Y.Ohkawara K.Kono

K.Kono

SEI M.Kauppi

R4C4610

Rev. C

A5 size FRONT.FM

6/28/00 Pass 3

User’s Guide

9-Pin Dot Matrix Printer

system, or transmitted in any form or by any means, electronic, mechanical, photocopying,

recording, or otherwise, without the prior written permission of SEIKO EPSON

CORPORATION. The information contained herein is designed only for use with this EPSON

printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of

this product or third parties for damages, losses, costs, or expenses incurred by the purchaser

or third parties as a result of: accident, misuse, or abuse of this product or unauthorized

modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly

comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from

the use of any options or any consumable products other than those designated as Original

EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

IBM is a registered trademark of International Business Machines Corporation.

General Notice: Other product names used herein are for identification purposes only and may be

trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Summary of content (138 pages)

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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 FRONT.FM Pass 3 ® 9-Pin Dot Matrix Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi COVER.FM Pass 3 Control Panel Buttons and Lights Tear Off lights** ● f f when continuous paper is in the tear-off position, otherwise the lamps indicate the selected font. Paper Out light ● On when no paper is loaded in the selected paper source or paper is not loaded correctly. ● Flashes when paper has not been fully ejected or a paper jam has occurred.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi FRONT.FM Pass 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USERS.TOC Pass 3 Contents Getting to Know Your Printer Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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L R4C4610 Rev. C A5 size 6/28/00 USERS.TOC Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing on Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing with the push tractor . . . . . . . . . . . . . . . . . . . . . . . . Removing a printed document from the push tractor. . . . Switching back to single sheets . . . . . . . . . . . . . . . . . . . . . . .
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USERS.TOC Pass 3 Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . 3-21 Chapter 4 Troubleshooting Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Power is not being supplied . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Printing . . .
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L R4C4610 Rev. C A5 size 6/28/00 USERS.TOC Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EPSON ESC/P control codes. . . . . . . . . . . . . . . . . . . . . . . . . IBM 2380 Plus emulation control codes . . . . . . . .
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 INTRO.FM Pass 3 Getting to Know Your Printer Your EPSON ® LX-300+ 9-pin dot matrix printer provides highquality printing and great performance in a compact design. Features include: ❏ A variety of paper paths to suit your printing needs ❏ The ability to handle a wide range of paper types, including continuous paper, multipart forms with one original and up to four copies, labels, single sheets, and envelopes.
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L R4C4610 Rev. C A5 size 6/28/00 INTRO.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. ❏ Do not place the printer on an unstable surface or near a radiator or heat source. ❏ Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 INTRO.FM Pass 3 ❏ Unplug the printer and refer servicing to qualified personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; or if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi INTRO.FM Pass 3 ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 INTRO.FM Pass 3 If you have to fit a plug: As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug, please proceed as follows: The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the Earth symbol (G ). The blue wire must be connected to the terminal in the plug marked with the letter N.
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L R4C4610 Rev. C A5 size 6/28/00 INTRO.FM Pass 3 6 Getting to Know Your Printer Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Chapter 1 1 Setting Up the Printer Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a place for the printer. . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Installing the paper-feed knob . . . . . . . . . . . . . . . . . . . . . . . .
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Unpacking the Printer Besides this guide, your printer box should include an EPSON printer software CD-ROM, a Notice Sheet, and the following items: printer paper supports paper-feed knob power cord ribbon cartridge Note: Depending on your printer model, the power cord may be permanently attached to the printer.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future. It should always be transported in its original packaging or equivalent materials.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi ❏ Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power can erase information in the memory of your printer or computer. Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Assembling the Printer Follow the steps in this section to get your printer up and running. Installing the paper-feed knob The first step in assembling the printer is installing the paper-feed knob. 1. Insert the knob into the hole on the printer’s side and rotate it slowly until it slips onto the shaft. 2. Push firmly on the paper-feed knob until it fits against the printer case.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Attaching the paper supports You should install the paper supports before you begin using the printer. 1. Raise the paper guide. Hold one of the paper supports and push the tips into the notches on the edge guide. 2. Repeat step 1 for the other paper support. Lower the paper guide.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 SETUP.FM Pass 3 Installing the ribbon cartridge Before installing the ribbon cartridge, make sure the printer is not plugged into an electrical outlet. 1. Open the printer cover to the upright position, then pull it up to remove it. w Warning: Never move the print head while the printer is turned on; this can damage the printer.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 3. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install. 4. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 5. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon tightening knob to help feed the ribbon into place; it should not be twisted or creased. 6. Slide the print head from side to side to make sure it moves smoothly. 7. Re-install and close the printer cover.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Plugging in the printer 1. Make sure the power switch on the printer is turned off. It is off when the N side of the switch is pressed down. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet. c Caution: If the rated voltage and your outlet voltage do not match, contact your dealer for assistance.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 SETUP.FM Pass 3 Running the Self Test The built-in self test function demonstrates that the printer is working properly. You can run the test with either continuous paper or single sheets; this section describes the easier way, with single sheets. 1. Make sure the printer is turned off and the paper-release lever is pushed back to the single-sheet position, as shown below. Raise the paper guide upright.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 2. While holding down the LF/FF button, turn on the printer. The PAUSE light flashes. 3. Slide the left edge guide until it locks in place at the guide mark. Next, adjust the right edge guide to match the width of your paper. 4. Slide a sheet of paper down firmly between the edge guides until it meets resistance. The printer loads the sheet automatically.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 5. Press the PAUSE button. The printer begins printing the self test. 6. To stop printing temporarily, press the PAUSE button. 7. To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet; then turn off the printer. Here is part of a typical self-test printout: Note: If the self test did not print satisfactorily, see Chapter 4, “Troubleshooting.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Connecting the Printer to Your Computer Your printer includes both a Centronics®-compatible parallel interface and an EIA-232D serial interface. Before you begin, place the printer upright, as shown below. (This makes it easier to connect the cable.) Connect your computer to the desired interface as described below.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 2. Plug the parallel cable connector securely into the printer’s parallel interface. Squeeze the wire clips together until they lock in place on either side of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector at the right of the interface. 3. Plug the other end of the cable into the computer’s parallel interface.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the serial interface 1. Turn off both the computer and the printer. 2. Plug the serial cable connector securely into the printer’s serial interface. Tighten the screws on either side of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector to the right of the interface.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 3. Plug the other end of the cable into the computer’s serial interface; then tighten the screws on either side of the connector. (If there is a ground wire at the end of the cable, attach it to the ground connector at the back of the computer.) 4. Use the Printer Setting mode to change the baud rate or parity bit if necessary. See “About Your Printer’s Default Settings” on page 2-25.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Installing the software in Windows 95, 98, or NT 4.0 Follow the steps below to install the printer software in Windows 95, 98, or NT 4.0: Note: ❏ Installing the printer software for Windows NT 4.0 may require administrator privileges. Ask your administrator for more information.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 For information on opening and using the software, see Chapter 3, “Using the Printer Software.” After you install the printer driver for Windows 95, 98, or NT 4.0, you can install the EPSON Status Monitor 3 utility program. See “About the EPSON Status Monitor 3 Utility” on page 3-21 for information on installing and using the Status Monitor. Installing the software in Windows 3.1 or NT 3.
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L R4C4610 Rev. C A5 size 6/28/00 SETUP.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi If you wish to make a diskette version of the printer software on your CD-ROM, type EPSETUP instead of SETUP. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions. 4. The installation program begins copying the printer software files. 5. When the installation is complete, click OK to exit the installation program.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Chapter 2 Using the Printer 2 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Lights and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Printing on Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the Control Panel You can control simple printer operations—such as line feeding, form feeding, loading and ejecting paper, and selecting fonts— with the buttons on the control panel. The control panel lights show the printer’s status and the current font. Lights and buttons Pause light When the orange Pause light is on, the printer is in pause mode and cannot print.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Tear Off lights The two green Font lights indicate the current font setting. For more about selecting fonts, see “Selecting fonts” on page 2-4. Both Font lights will flash when continuous paper is in the tear-off position. For more about the tear-off position, see “Adjusting the tear-off position” on page 2-18.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi USING.FM Pass 3 Selecting fonts After entering the micro adjust mode by holding down the Pause button for three seconds, you can change font settings with the Tear Off button. The two font lights come on (n) and go off (o) to show the current selection. Press the button repeatedly to cycle through all of the available selections; then stop when you reach the desired font.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Printing on Continuous Paper Your printer can handle continuous paper from 101 mm (4.0 inches) to 254 mm (10.0 inches) wide. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 2. Release the sprocket units by pulling the sprocket locks forward. 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 4. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place. Now the paper is in the paper-park position.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 6. Turn on the printer. 7. Make sure the printer cover is closed. Press the LF/FF button to feed the paper to the loading position. When the printer receives data, it begins printing automatically. 8. After you finish printing, follow the steps in the next section to tear off your printed document.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 USING.FM Pass 3 2. Open the paper guide cover, tear off the printed document using the tear-off edge of the paper tension unit. 2 Note: If your paper’s perforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the micro adjust feature. See “Adjusting the tear-off position” on page 2-18.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Switching back to single sheets To switch to single sheets, press the Load/Eject button; the printer feeds the paper backwards into the standby position. Then, follow the steps in “Loading single sheets” on page 2-20. c Caution: Always tear off your printed document before you press the Load/Eject button. Reverse feeding several pages at a time may cause a paper jam.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 1. Turn the printer off; then remove the printer cover, the paper guide, and the paper tension unit. Pull the paper-release lever forward to the continuous paper position. 2 2. Squeeze the tractor’s lock tabs gently and pull the tractor away from the printer.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place. 4. Release the sprocket units by pulling the sprocket locks forward.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 5. Insert the paper into the paper slot as shown below and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0. 2 6. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 7. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place. Note: Remove any remaining slack by gently pulling the paper from the rear or bottom. 8.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 If you want to change the position where printing begins on the page, press LF/FF to advance the page to the next top-of-form position, and then see “Adjusting the Top-of-Form Position” below to adjust the loading position. To eject the paper, tear off the paper entering the printer; then press the LF/FF button to feed the paper forward.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 5. Press the LF/FF D button to move the top-of-form position up on the page, or press the Load/Eject U button to move the top-of-form position down on the page. plastic ribbon cover Note: ❏ The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 First mark a point 6.5 mm (0.26 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 9.5 mm (0.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the Tear Off button After the printer finishes printing your document, check that the Tear Off lights are not flashing. Then press the Tear Off button. The printer advances the paper to the tear-off edge. Note: If the Tear Off lights are flashing, the paper is in the tear-off position. If you press the Tear Off button again, the printer feeds your paper to the next top-of-form position.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 2. Open the paper guide cover. 3. Hold down the Pause button for about three seconds. The Tear Off light begins flashing and the printer enters the micro adjust mode. 4. Press the LF/FF D button to feed the paper backwards, or press the Load/Eject U button to feed the paper forwards, until the paper perforation is aligned with the tear-off edge.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Printing on Single Sheets You can load single-sheet paper one sheet at a time using the paper guide of the printer. Your single-sheet paper may be from 100 to 257 mm (3.9 to 10.1 inches) wide. Before printing on single-sheet multipart forms, envelopes, or other special paper, be sure to the set the paper thickness lever to the appropriate position.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Printing on Special Paper Your printer can also print on a wide variety of paper types, including multipart forms, labels, and envelopes. For multipart forms and labels, you should not print any closer than 0.5 inch or 13 mm from either side of the paper. For information on the printable area of envelopes, see “Printer Specifications” on page A-4.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 2. Use the table below to select the appropriate paper thickness. Paper type Lever position Standard paper (single sheets or continuous) 0 Multipart forms 2-sheet 3-sheet 4-sheet 5-sheet 0 1 2 3 Labels 1 Envelopes 2 to 4 3. Close the cover. Multipart forms You can use carbonless multipart forms of up to five parts (one original plus four copies).
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Labels You must use the tractor as a pull tractor to print on labels. Keep these tips in mind: ❏ Choose labels mounted on a continuous backing sheet with sprocket holes made for use with a tractor. Do not print labels as single sheets, because the shiny backing sheet almost always slips slightly.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Envelopes You can feed envelopes individually using the paper guide. ❏ Before loading an envelope, set the paper thickness lever to 2, 3, or 5. See “Adjusting the paper-thickness lever” on page 2-21. ❏ To load an envelope, follow the steps in “Running the Self Test” on page 1-11. Insert the wide edge of the envelope into the printer first, printable-side down.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 USING.FM Pass 3 About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode. The following table lists the default settings and the options you can select in the default-setting mode.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi USING.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Auto tear off When auto tear off is on and you are using continuous paper with the push tractor, the printer automatically advances the paper perforation to the tear-off position, where you can easily tear off the printed pages.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi High speed draft When you choose On, the printer prints up to 300 cps (characters per second) at 10 cpi (characters per inch). When you choose Off, the printer prints up to 225 cps at 10 cpi. I/F (interface) mode The printer comes with a built-in parallel interface and serial interface.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Parallel I/F bidirectional mode The Parallel Interface bidirectional transfer mode is used when this feature is on. If bidirectional transfer mode is unnecessary, turn this off. Packet mode Select Auto to use the IEEE-1284.4 packet transfer mode. If packet transfer mode is unnecessary, or if you cannot connect, turn this off.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Auto CR (carriage return) This setting is available only in IBM 2380 Plus emulation mode. When auto carriage return is on, each line feed (LF) code or ESC J code is accompanied by a carriage return code. This moves the print position to the beginning of the next line. If the printer adds an extra line after every carriage return, select Off.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 2. While holding down the Tear Off button, turn on the printer. The printer enters the default-setting mode and prints the language selection instructions. 3. Press the LF/FF button until the Tear Off lights indicate the language you want, as described in the language selection instructions. 4.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Installing and Using Options Cut-sheet feeder The optional single-bin cut sheet feeder (C80637✽) handles up to 50 sheets of standard bond paper ( 82 g/m² or 22 lb) without reloading. Follow these steps to install the cut sheet feeder: 1. Make sure the printer is turned off. Remove the printer cover, the paper guide and the paper tension unit. 2.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 5. Slide the left paper guide so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. 2 6. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. c Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder. 8. Insert up to 50 sheets of paper along the left paper guide. 9. Adjust the position of the right paper guide so that it matches your paper’s width.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to the opposite guide mark. Note: To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide. You can easily switch between continuous paper and cut-sheet feeder operation. See “Switching back to single sheets” on page 2-10 for details.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 4. Release the sprocket lock levers of the pull tractor and adjust the sprocket units to match the width of the paper. Be sure that the sprocket units on both tractors are aligned so that the paper is not crooked. 5. Open the sprocket covers. Fit the holes of the paper over the tractor pins of the sprocket units and adjust the sprocket units as necessary.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. To use the roll paper holder, follow the steps below. This option is not available in all countries. 1. Turn off the printer and remove the paper guide. 2. Position the roll paper holder beneath the printer as shown below.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 4. Cut the leading edge of the roll paper straight across. Slide the roll paper holder shaft through the center of the paper roll. 5. Set the shaft and paper roll onto the roll paper holder. Orient the roll so that paper feeds from the bottom of the roll. Then turn on the printer. 6.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Color upgrade kit The optional color upgrade kit (C83208✽) includes a color ribbon cartridge and a motor unit. Here’s how to install the kit: 1. Turn off the printer and remove the printer cover and paper tension unit. Slide the connector cover on the printer and pull it out as shown below. 2.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi 3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer; then slide the plastic part on the color ribbon to the center of the cartridge. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 2 7. Turn the ribbon-tightening knob to help feed the ribbon into place; it should not be twisted or creased. 8. Replace the paper tension unit and printer cover.
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L R4C4610 Rev. C A5 size 6/28/00 USING.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi If the top or bottom edge of the characters in the self test are a different color from the rest, adjust the ribbon angle. Check the characters printed in red. If the top edge is blue, move the color ribbon adjustment lever forwards. If the bottom edge is yellow, move the lever backwards. Then print another self test to check your adjustment.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Chapter 3 Using the Printer Software Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . . 3-2 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 3-3 Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . . . 3-9 Accessing the printer driver .
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the Printer Driver With Windows 95 and 98 You can access the printer driver from your Windows applications or from the Start menu. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Printer driver settings overview Your printer driver has four menus: Paper, Graphics, Device Options, and Utility. The printer driver settings on each of these menus are described below. When you finish making your printer driver settings, click OK to apply the settings, or click Restore Defaults to return the settings to their default values.
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Graphics menu 3-4 ❏ Resolution Click the printing resolution you want. The higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. ❏ Dithering You can leave this option set to Fine, which is the default setting, or select another dithering pattern depending on the kind of printout you want.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi ❏ Color R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Click this button to specify print quality and color rendering for your color graphics. 3 You can change the following settings: Color control Specifies how to print color graphics.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi SOFTWARE.FM Pass 3 Device Options menu ❏ Print quality Select a print quality option from the Print quality list. If you turn on High Speed, you will enter bi-directional printing mode and printing speed will increase. Turning Hi-speed off will return the printer to uni-directional printing mode. Printing speed will decrease, but printing precision will improve.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Utility menu To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. 3 ❏ EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button. For details on the Printer Status Window, see page 3-35.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi SOFTWARE.FM Pass 3 You can change the following settings: Select Notification Displays the error item check box ON/OFF status. Select Shortcut Icon The selected icons are displayed in the task tray on the PC screen. The setting example is shown on the right window. By clicking the shortcut icon, you can access the Monitoring Preferences dialog easily.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Using the Printer Driver With Windows 3.1 You can access the printer driver from your Windows applications or from the Control Panel. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps below.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi SOFTWARE.FM Pass 3 Printer driver settings overview The printer driver settings are described in this section. To access the printer driver settings, see the previous sections on accessing the printer driver. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Options dialog box ❏ Dithering You can leave this option set to Fine, which is the default setting, or select another dithering pattern depending on the kind of printout you want. ❏ Intensity Control Move the slider to make your printout lighter or darker. ❏ Color The printer will print in color when there is a checkmark in this check box.
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the Printer Driver With Windows NT 4.0 You can access the printer driver from your Windows applications or from the Start menu. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Printer driver settings overview Your printer driver has two menus: Page Setup and Advanced. The printer driver settings on each of these menus are described below. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Page Setup menu ❏ Paper Size Select the size of the paper you want to use from the Paper Size list.
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Advanced menu 3-14 ❏ Paper/Output Check the Paper Size, Orientation, and Paper Source settings you made on the Page Setup menu and change them if necessary. Select the setting and then choose an option from the Change Setting list box. ❏ Graphic Click Resolution and then choose the printing resolution from the Change Setting list box.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 ❏ Document Options Double-click Halftone Color Adjustment to open the Halftone Color Adjustment dialog box. Click Print Quality to select a print quality option. Click Print Text as Graphics or Metafile Spooling and select On or Off in the Change Setting list box. ❏ Print Quality Select a print quality option from the Print Quality list.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi SOFTWARE.FM Pass 3 Utility menu To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. If you are using NT 4.0, you can open the printer software window by selecting Properties from the printer folder. ❏ EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 3 You can change the following settings: Select Notification Displays the error item check box ON/OFF status. Select Shortcut icon The selected icons are displayed in the task tray on the PC screen. The setting example is shown on the right window. By clicking the shortcut icon, you can access the Monitoring Preferences dialog easily.
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the Printer Driver With Windows NT 3.5x You can access the printer driver from your Windows applications or from the Control Panel. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver To access the printer driver, follow the steps.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 SOFTWARE.FM Pass 3 Printer driver settings overview Your printer driver has two dialog boxes: Document Properties and Advanced Document Properties. The printer driver settings in each of these dialog boxes are described below. To open these dialog boxes, see the previous sections on accessing the printer driver.
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi ❏ Color Choose Color or Monochrome printing. If you choose Color, you can choose a color / gray scale depth option from the Color / Gray Scale Depth list. ❏ Optimizations Click a check box to turn the corresponding option on or off. ❏ Print Quality This item will appear when you click More Options... Select a print quality option from the Print Quality list.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 About the EPSON Status Monitor 3 Utility The EPSON Status Monitor 3 utility comes with your printer but is available only for use with Windows 95, 98, or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides trouble shooting instructions when needed.
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L R4C4610 Rev. C A5 size 6/28/00 SOFTWARE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi ❏ Click the Consumables button in the Alert Window. The Alert Window appears when there is a problem with the printer. Printer Status window To get more detailed information on printer status, you can access Status Monitor 3 from the printer software window. Click the Utility tab, then click EPSON Status Monitor 3.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Chapter 4 Troubleshooting Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Power is not being supplied . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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L R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” on page 1-11. If the self test works properly the problem probably lies in the computer, the software, or the interface cable.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 The lights come on briefly and then go off. The lights stay off even when the power is turned on again. The voltage ratings of the printer and electrical outlet may not match. Check that the printer’s voltage rating matches the voltage of your electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately.
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L R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi The printer makes a strange noise, the beeper sounds five times, and the printer stops abruptly. The paper or ribbon may be jammed. Turn off the printer and check for a paper jam, a ribbon jam or other problems. The printer may have overheated. Let the printer cool. Then try to print again. If the printer still does not print correctly contact your dealer.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Dots are missing in printed characters or graphics A line of dots is missing in the printout. The print head is damaged. Stop printing and contact your dealer to have the print head replaced. Dots are missing in random positions. Either there is too much slack in the ribbon or the ribbon has come loose. Re-install the ribbon cartridge as described in “Installing the ribbon cartridge” on page 1-7.
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L R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi The print position is not what you expected Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. Your software application settings may be incorrect. Check the margin or top-of-form position setting in your application software. Page length does not match the length of the paper.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Paper feeding is crooked or the paper jams. The paper was not fed correctly or is the wrong type. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Make sure you’re using the right type of paper. See the paper specifications in “Printer Specifications” on page A-4. Paper does not eject completely. Use the LF/FF button to eject the page.
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L R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Check that the paper size and thickness are within the specified range. See the paper specifications in “Printer Specifications” on page A-4. When you use side-crimped multipart forms, the copies may not align with the original. If this happens, raise the paper guide to keep the printing position accurate. The paper does not eject properly. The page may be too long.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Make sure the edge guide positions are correct. Position the edge guides at the diamond-shaped guide marks. There may be only one sheet left in the bin. Add more paper. Two or more sheets feed at one time. You may have loaded too many sheets in the cut-sheet feeder’s bin. You may have forgotten to fan the stack of paper before loading it into the bin. Remove the paper and fan it.
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L R4C4610 Rev. C A5 size 6/28/00 TRBLE.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Using the pull tractor with the push tractor, continuous paper does not feed properly Paper feed is crooked or the paper jams. The pull tractor and push tractor sprockets are not aligned correctly. When using both tractors, be sure that the sprockets on both are positioned evenly. The paper may have too much slack.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Appendix A Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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L R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. To clean your printer, follow these steps: 1. Remove any paper loaded in the printer. Make sure the printer is turned off. 2. Remove the paper guide. If a pull tractor or an optional cutsheet feeder is installed, remove it. 3.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below. w Warning: You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 Printer Specifications Mechanical Printing method: 9-pin impact dot matrix Printing speed: High speed draft Draft Draft condensed NLQ 300 cps at 10 cpi 225 cps at 10 cpi 270 cps at 12 cpi 225 cps at 15 cpi 191 cps at 17 cpi 225 cps at 20 cpi 56 cps at 10 cpi 67 cps at 12 cpi 56 cps at 15 cpi Printing direction: Bidirectional logic seeking for text and graphics printing.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 Buffer: 8KB Built-in fonts: Bitmap fonts EPSON Draft EPSON Roman EPSON Sans Serif APPENDIX.FM Pass 3 10, 12, 15 cpi 10, 12, 15 cpi, proportional 10, 12, 15 cpi, proportional Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPCA, UPC-E, Code 39, Code 128, POSTNET Character tables: One Italic and 12 graphical character tables. (35 graphical character tables are available in some countries.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 Ribbon: Black ribbon cartridge (#8750) Color ribbon cartridge (S015073) Black ribbon life 3 million characters (Draft, 10 cpi, 14 dots/character) Film ribbon life black 1 million characters cyan 0.7 million characters magenta 0.7 million characters yellow 0.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Paper Note: ❏ Use recycled paper and envelopes only under normal temperature and humidity conditions, as follows: Temperature 15 to 25 °C (59 to 77 °F) Humidity 30 to 60% RH ❏ Do not load paper that has been folded or is damaged, wrinkled, or curled. Ordinary single sheets: paper guide, and cut-sheet feeder entry Width Paper guide: 100 to 257 mm (3.9 to 10.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 Single-sheet multipart forms: Width 100 to 257 mm (3.9 to 10.1 inches) Length 100 to 364 mm (3.9 to 14.3 inches) Copies 1 original + up to 4 copies Thickness 0.12 to 0.39 mm (0.0047 to 0.015 inch) Weight 40 to 58 g/m² (12 to 15 lb) Binding Line glued at the top of form Envelopes: Size No. 6: 165 × 92 mm (6.5 × 3.6 inches) No. 10: 241 × 105 mm (9.5 × 4.1 inches) Thickness 0.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Continuous paper with labels: R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 bottom entry only Label size 23.8 × 63.5 mm (15/16 × 2.5 inches) minimum 2.5 mm (0.1 inch) corner radius, minimum Backing sheet width 101.6 to 254 mm (4.0 to 10.0 inches) Backing sheet length (one page) 101.6 to 558.8 mm (4.0 to 22.0 inches) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness 0.16 to 0.19 mm (0.0063 to 0.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 Printable area Single sheets and envelopes: B A A B printable area printable area C A-10 B C A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum paper width is 257 mm (10.1 inches) and the maximum printable width is 203.2 mm (8.0 inches). For single sheets wider than 209.2 mm (8.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 APPENDIX.FM Pass 3 Continuous paper: A A Printable area B A B A The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum printable width is 203.2 mm (8.0 inches). For continuous paper wider than 229.2 mm (9.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 Roll paper: A B printable area A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8.0 inches). Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Safety approvals 120 V model: Safety standards UL1950 CSA C22.2 No. 950 EMI FCC part 15 subpart B class B CSA C108.8 class B 230 V model: Safety standards EN 60950 EMI EN 55022 (CISPR pub. 22) class B AS/NZS 3548 class B Acoustic noise: A Approx.
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L R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Command Lists Your printer supports the following EPSON ESC/P control codes and IBM 2380 Plus emulation control codes: EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use advanced fonts and graphics.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 APPENDIX.FM Pass 3 Barcode commands Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 c: Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC. Bit 2 = Position of flag character (for EAN-13 and UPC-A only) 0: Center 1: Under Bits 3-7 = Not used Barcode data Barcode data corresponds to the barcode symbology.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 The valid data for each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed.
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L R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi IBM 2380 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus reference manual.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Contacting Customer Support If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in Chapter 4, “Troubleshooting,” contact customer support services for assistance. See the section for your country in this section.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 For North American Users If you purchased your printer in the United States or Canada, EPSON provides customer support through the following services. Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON's home page at http://www.epson.com.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 EPSON also provides technical support and information on the installation, configuration, and operation of EPSON products. Dial (562) 276-4322 (U.S.), or (905) 709-3839 (Canada), 6 A.M. to 6 P.M., Pacific Time, Monday through Friday.
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L R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271, or via the Internet at info@epson.co.uk.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon EPSON will fax a copy of the document catalogue to your fax machine.
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L R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 APPENDIX.FM Pass 3 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located. Many types of queries are answered here.
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L R4C4610 Rev. C A5 size 6/28/00 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi APPENDIX.FM Pass 3 For Hong Kong Users To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 APPENDIX.
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L R4C4610 Rev. C A5 size 6/28/00 APPENDIX.FM Pass 3 A-28 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.
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Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi R R4C4610 Rev. C A5 size 6/28/00 USERS.IX Pass 3 Index A P Adjusting tear-off position, 2-18 to 2-19 top-of-form position, 2-15 to 2-17 Advanced document properties, 3-19 Advanced menu, 3-14 Advancing to the tear-off edge, 217 to 2-19 Paper menu, 3-3 Printer driver, 1-17 accessing from Windows 3.1, 3-9 to ?? from Windows 95 or 98, 32 to ?? from Windows NT 3.5x, 318 to ?? from Windows NT 4.
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L R4C4610 Rev. C A5 size 6/28/00 USERS.IX Pass 3 S Safety instructions, 2 to 3 Setup, 3-13 Specifications CE marking, A-13 electrical, A-6 environmental, A-6 mechanical, A-4 to A-6 paper, A-7 to A-9 paper alignment, ?? to A-12 printable area, A-10 to A-12 safety approvals, A-13 T Tear-off edge, 2-17 to ??, 2-19, ?? to 2-19 position, 2-18 to 2-19 Tear Off/Bin button, 2-18 Transporting the printer, A-3 U Unpacking the Printer, 1-2 to 1-3 IN-2 Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.
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R R4C4610 Rev. C Proof Sign-off: SEI Y.Ohkawara K.Kono K.Kono SEI M.Kauppi A5 size 6/28/00 PARTS.