User's Guide

Negative Film Preview Image Looks Incorrect
If a preview image from a negative film original looks incorrect, try these solutions:
• Make sure the Epson Scan Document Type setting (Home Mode) or Film Type setting (Professional
Mode) is set correctly.
• In Normal preview mode, the film holder or film edge may cause colors to appear incorrectly. Create
marquees on the image area of each image and click Zoom to preview each image area.
• Try using Thumbnail preview mode instead of Normal preview mode.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Film or Slides on the Scanner
Ring Pattern Appears in Scanned Film or Slides
If you see a pattern of rings in scanned film or slide images, the original film or slide is curled. Flip the film
or slide over in its holder, preview it again in Epson Scan, click the icon, and scan it again to flip the
scanned image back to its original orientation.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Film or Slides on the Scanner
When to Uninstall Your Scanner Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac OS X
Parent topic: Solving Problems
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1. Turn off the scanner.
2. Disconnect any interface cables.
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