Basic manual

Solving Problems

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer

itself or some other source. The printer check also shows how much black and color

ink you have left.

1. Make sure both the printer and computer are turned off. Then disconnect the

interface cable from the printer.

2. Make sure letter-size or larger plain paper is loaded in the printer.

3. Hold down the

maintenance

button, then press and release the

Ppower button. Continue holding

down the

maintenance button until

the green

P power light starts to flash,

then release it.

The printer prints one page showing its

ROM version number, black and color ink

percentages remaining, and a nozzle check

pattern. (If the pattern has lines, you need

to clean the print head; see page 25.)

4. Turn off the printer after it prints the

check page. Then reconnect the cable and turn on your printer and computer.

■

If the check page prints, the problem probably lies in your software settings,

the interface cable, or your computer. Your software may not be installed

correctly.

■

If the check page doesn’t print, you may have a problem with your printer.

Try the suggestions in “Problems and Solutions” beginning on page 39. If

nothing works, contact your dealer or EPSON as described on page 47.