Printer Basics
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Contents WELCOME! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Your EPSON Print Show Movies and Reference Guide . . . . . . .
Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 32 33 34 SOLVING PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome! Your EPSON Stylus® C60 is the ideal printer for personal or home office use. With resolutions up to 2880 by 720 dpi, you can print anything from reports and resumes to family photos and greeting cards. About Your Software The CD-ROM that came with your printer includes all the software you need for printing. (You must have a CD-ROM or DVD drive installed in your computer.) See the Start Here sheet for installation instructions.
About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, and instructions on: ■ Viewing your EPSON Print Show movies and Reference Guide ■ Printing with Windows® or on a Macintosh® ■ Maintaining the printer ■ Solving basic problems For more details about printing with, maintaining, or troubleshooting your printer, see your Print Show movies and Reference Guide, as described on page 3.
Installing Your EPSON Print Show Movies and Reference Guide Need help loading special paper, replacing ink cartridges, or cleaning the print head? Your printer CD-ROM includes animated printer movies and an on-screen Reference Guide. You need a browser—such as Microsoft Internet Explorer 3.0 or later or Netscape Navigator 3.0 or later—to view the Reference Guide. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer CD-ROM.
Viewing Your EPSON Print Show Movies and Reference Guide 1. Once your printer movies and reference guide are installed, simply double-click the EPSON Printer Information Center icon on your desktop to launch the movies and manual. You see this screen: 2. Click Print Show or Reference Guide. If you click Print Show, you see this menu: 3. Click the topic you want. You see another menu listing the individual Print Show movies. 4. Click the movie you want to watch.
The movie opens and plays automatically on your screen: Go back to the menu Pause the movie Replay the last step Exit the EPSON Printer Information Center Turn off the narration As you watch the movie, you can turn the narration off, pause, replay a step, or skip ahead. When you open the Reference Guide, you see this screen: Click here to expand the table of contents Click a topic on the left to expand the table of contents.
■ If there’s a right arrow it. ■ Click the down arrow , click it to view subtopics, then click on a topic to go to to close a subtopic list. Closed list, click to expand Click to go to topic If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.
Printing From Start to Finish Before you start, make sure your printer software is installed as described on the Start Here sheet. No matter what you print, you need to remember two things: ■ Use the right paper. For the best-looking photos, most vivid colors, and sharpest text, always use EPSON ink jet papers. ■ Choose the right printer settings. Your printer automatically adjusts itself for each type of paper. That’s why printer settings are important.
Loading Paper Make sure your printer and computer are turned on. 1. Place your paper against the right edge of the sheet feeder, behind the tab. 2. Press in the locking tab on the left edge guide and slide it against the paper. Load paper behind the tab Press the locking tab and slide the left edge guide against the paper 3. Pull out the output tray extension. Follow these guidelines when loading paper: ■ Always load the short edge first, even when you’re printing landscape oriented documents.
Loading Envelopes You can load up to 10 envelopes at a time, flap edge first and printable side up. Place the envelopes against the right edge of the sheet feeder, behind the tab. Press the locking tab on the left edge guide and slide it against the envelopes. Load with the printable side up Before you print, make sure you choose the correct envelope size as the Paper Size setting. See page 12 (Windows) or page page 14 (Macintosh) for more information.
Basic Printing in Windows Here’s what to do to print a basic document—such as a newsletter or school project. Make sure you have paper in the printer, as described on page 8. After you create your document in a software program, follow these steps to print. 1. From the File menu, click Print. You see a Print window (your window may look different): Select your printer here Click here to open your printer software 2. Make sure EPSON Stylus C60 Series is selected. 3.
You see your printer Properties (or Preferences) window. The most important thing to remember is to set the correct Media Type for the paper you’re using. Select the type of paper you loaded Select the Ink color Select Automatic mode Select higher quality or faster printing Click OK 4. Make the following settings on the Properties (or Preferences) window: ■ Choose the paper you’re printing on (click the arrow to scroll through the Media Type list).
5. Click the Paper tab at the top of the window if you need to change the paper size, number of copies, page orientation, or printable area. 6. Click the Layout tab if you want to reduce or enlarge your printed image, print multiple layouts, or add a watermark. 7. Click OK until you see the Print window again. 8. At the Print window, click OK (or Print) to start printing. Click OK to start printing For more information about printer settings, click the Help button.
After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left. Click to cancel printing Click to pause or resume printing For more information on printing—for example, previewing your printout or adding a watermark—see your on-screen Reference Guide (as described on page 3). Click the EPSON Printer Information Center icon on your desktop.
Basic Printing on a Macintosh Here’s what to do to print a basic document—such as a newsletter or school project. Make sure you have paper in the printer, as described on page 8. After you create your document, follow these steps to print. 1. From the File menu, select Page Setup. You see the following: Make sure you see C60 Series Select your paper size Select the orientation of your document 2. Make sure C60 Series is selected. If not, you need to select your printer in the Chooser. 3.
5. Make the following settings: ■ Choose the paper you’re printing on (click the arrow to scroll through the Media Type list). If you’re not sure which setting to select, see page 18. ■ Set the Ink option to Color to print a color document. To print a black text document, click Black. ■ Set the Mode option to Automatic. It’s the easiest way to get good printing results on all types of paper.
For more information on printing—for example, printing posters or adding a watermark—see your on-screen Reference Guide (as described on page 3). When you’re finished using your printer, make sure you press the P power button to turn it off. Never use a power strip or external switch to turn off the printer. Customizing Your Print Settings You can use custom settings for draft printing, color matching, printing at higher resolutions, or selecting a variety of special effects. 1.
■ ICM ■ sRGB ■ ColorSync® (Macintosh only): For matching colors to your screen as closely as (Image Color Matching; Windows only): For matching colors as closely as possible with ICM-compatible monitors or scanners. (standard Red Green Blue; Windows only): For color matching with other sRGB devices, or for images designed for the Web. See your Windows help for details. possible, when used with ColorSync-compatible devices and applications. 3.
Selecting the Correct Media Type Your printer automatically adjusts itself for the type of paper you select in your print settings. That’s why the Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly. Here are the settings you should choose for your paper: For this paper . . . Select this Media Type setting . . .
Printing Photos You can use special EPSON papers to print photographs that look almost as good as the ones you get from film processing. Following are some of the ways to get photos you can print: ■ When you have your pictures developed, get them on a disk or CD-ROM. ■ Import photos from a scanner or digital camera. ■ Download photos from e-mail or from the Web. (Right-click a photo on the Web and save it as a file on your computer.) Loading Paper 1.
■ Load plain paper or EPSON Photo Quality Ink Jet Paper up to the arrow mark inside the left edge. ■ Load up to 30 EPSON Photo Quality Ink Jet Cards or Glossy Photo Greeting Cards ■ Load up to 20 sheets of EPSON 4 × 6-inch Photo Paper or Matte Paper Heavyweight. ■ Load EPSON Premium Glossy Photo Paper, Double-Sided Matte Paper, Photo Stickers, and other special papers one sheet at a time.
2. Click a button to pick one of the Print Options listed on the left side of the screen. For example, click the Standard Prints button. You see buttons for each step you need to follow, as shown. 3. Select a “roll of film” or click the New Roll button to create a new one. This lets you choose from photos you have already stored in Film Factory, or create a place to store new photos. 4. After you select or create your roll, click the Next Step button. 5.
Setting Up Your Print Job 1. When you’re ready to print your photo, click Next Step, or click the Print Assignment button. You see the Print Assignment window: 2. Select the size photo you want to print, or click Fit to Media Size if you want the photo to fill the whole page. 3. In the Height/Width Ratio box, select the ratio of your photo file, or select Trim to Fit Print Size. Similar to traditional photo finishing, Film Factory may trim the edges of your image.
7. Select the Media Type for the paper you’re using. If you’re not sure which one to choose, see page 18. 8. Click Portrait or Landscape to select the orientation of your picture. 9. If you’re using Windows, continue with the steps in the next section. If you’re using a Macintosh, skip to step 4 on page 24. Printing Your Photos 1. Click the Properties button. You see your printer Properties (or Preferences) window. . Select to correct the exposure automatically Select to improve digital camera photos 2.
PhotoEnhance does not change your original image; it only affects your printout. You may want to experiment to see which settings work best for your photos. 3. Click OK. You return to the Print Assignments screen. 4. Click Next Step. You see additional printing options: Select the number of copies you want to print Click the Print icon 5. Check the preview of your photo. If it doesn’t look the way you want, click Back and change your settings. 6. Select the number of copies you want. 7.
Maintaining Your Printer This chapter describes maintenance procedures to keep your printer working at its best, and preparation steps for moving your printer. Follow the instructions here for: ■ Cleaning the Print Head below ■ Replacing an Ink Cartridge on page 27 ■ Aligning the Print Head on page 32 ■ Cleaning the Printer on page 33 ■ Transporting the Printer on page 34 For more details, watch your EPSON Print Show movies or read your on-screen Reference Guide.
When you don’t turn on your printer for a long time, the print quality can decline. It’s a good idea to turn on your printer at least once a month to maintain good print quality. Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red b error light is off. (If the red light is flashing or on, you may need to replace the ink cartridge; see page 27 for details.) 2.
Examining the Nozzle Check Pattern Examine the nozzle check pattern you print. Each colored square should be solid, with no gaps or lines, as shown: ■ If your printout looks okay, you’re done. ■ If you see any white lines or gaps (as shown), clean the print head again; see page 26 for instructions. Replacing an Ink Cartridge When the red b error light flashes, an ink cartridge is low on ink. This is a good time to make sure you have a new cartridge.
■ Macintosh: Open the File menu and choose Print. Click the ink icon. You see a window like the one on the right: When a cartridge is more than six months old, you may need to replace it if printouts don’t look their best. If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the b error light is off.
Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session. 1. Make sure the printer is turned on and not printing (the green P power light should be on, but not flashing). Then open the printer cover. 2. Press the e ink replacement button. The print head moves to the center and the green P power light flashes. The red b error light also begins to flash or remains on.
4. Lift the cartridge out of the printer and dispose of it carefully. 5. Unwrap the new ink cartridge. Then remove only the yellow tape seal on top. You must remove the yellow tape from the top of the cartridge or you will permanently damage it. Don’t try to remove the clear seal underneath the cartridge. Don’t touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing. 6. Tilt the new cartridge toward you slightly as you insert it.
7. Press down firmly on the ink cartridge clamp until it snaps in place. 8. If you need to replace the other ink cartridge, repeat steps 3 through 7 before continuing with step 9. 9. Press the e ink replacement button and close the printer cover. The printer begins charging the ink delivery system. The green P power light flashes and the printer makes noise. Charging takes about half a minute. When it’s finished, the green P power light stops flashing and stays on, and the red b error light goes out.
Aligning the Print Head If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected directly to your computer (not over a network) to use the Print Head Alignment utility. Load plain paper that’s at least 8.27 inches (210 mm) wide to prevent ink from spraying inside the printer and smudging your printouts. 1. Make sure the printer is turned on, but not printing, and letter-size plain paper is loaded. 2.
Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder. 3. Clean the exterior of the printer with a soft, damp cloth. Don’t touch the carriage shaft 4. Clean ink out of the printer’s interior with a soft, damp cloth. Clean here Don’t touch the gears inside the printer.
Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. To avoid damage, always leave the ink cartridges installed when transporting the printer. Be sure to remove the tape used in step 4 after installing the printer in its new location. 1. Turn on the printer, wait until the print head locks in the far right position, then turn off the printer. 2. Unplug the power cord from the electrical outlet.
Solving Problems This section gives you the basics for diagnosing and solving printer problems. First see “Diagnosing Printer Problems” on page 37 to help determine what the cause of the problem may be. Refer to the pictures on page 36 if you need help identifying parts of the printer. It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.
Printer Parts paper support left edge guide printer cover output tray output tray extension ink cartridges and print head maintenance button and error light power button and light ink replacement button 36 Solving Problems
Diagnosing Printer Problems First, check the printer’s lights as described below, or run a printer check as described on page 38. Lights Explanation Green P power light flashes The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head. Red b error light is on Your paper ran out, ink ran out, or paper is jammed. You may also see a message on your screen. ■ If paper is out, load more paper, then press the b maintenance button to resume printing.
Running a Printer Check You can run a printer check to determine whether a problem comes from the printer itself or some other source. The printer check also shows how much black and color ink you have left. 1. Make sure both the printer and computer are turned off. Then disconnect the interface cable from the printer. 2. Make sure letter-size or larger plain paper is loaded in the printer. 3. Hold down the b maintenance button, then press and release the Ppower button.
Problems and Solutions Setup and Software Installation Problems You’re having problems installing the printer software. ■ Make sure your printer is turned on and the printer cable is securely connected at both ends. Then carefully follow the installation instructions on the Start Here sheet. Also make sure your system meets the requirements on pages 49 and 50. ■ Close your other programs, including any screen savers and virus protection software, and install again.
■ ■ ■ ■ 40 In Windows 2000 or XP, don’t select Block under Control Panel> Printer Problems System> Hardware> Driver Signing; select Ignore or Warn instead. Only the green P power light is on, but nothing prints. If you’re using Windows 98, Me, 2000, or XP, make sure your system was not upgraded from Windows 95. The USB Printer Device Driver may not install correctly if you upgraded from Windows 95.
Your printer makes noise when you turn it on or after it has been sitting for a while. Print Quality Problems You see banding (light lines). Your printer is performing routine maintenance. Printing is too slow. Make sure your system meets the requirements listed on pages 49 and 50. If you’re printing a high-resolution image, you need more than the minimum requirements listed. You may also need to: ■ Clear space on your hard drive or run a defragmentation utility. ■ Close programs that you’re not using.
Your printout is blurry or smeared. Your printout is faint or has gaps. ■ ■ The print head nozzles may need cleaning; see page 25 for instructions. ■ The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 27. ■ Make sure the Media Type setting matches the paper you loaded. See page 18 for guidelines. ■ Make sure your paper isn’t damaged, old, dirty, or loaded face down.
You see wrong or missing colors. Your printout is grainy. ■ ■ Try using a higher quality paper. ■ Select a higher Print Quality (resolution) setting. See page 17 for instructions. ■ Run the Print Head Alignment utility. See page 32 for instructions. ■ You may need to increase the image resolution or print it in a smaller size; see your software documentation. ■ Make sure the Ink option is set to Color for color images and your software is set for color printing.
Paper Feeding Problems ■ Too many copies are printing. Make sure that the Copies option in your printer software or program is not set for multiple copies. Paper doesn’t eject fully or is wrinkled. ■ ■ If the paper doesn’t eject fully, you may have set the wrong paper size. Press the b maintenance button to eject the paper, and then select the correct paper size. If it’s wrinkled when it ejects, the paper may be damp or too thin. Paper doesn’t feed correctly or jams in the printer.
Miscellaneous Printout Problems The margins are incorrect. ■ Make sure the paper settings are correct for your paper size. See page 12 (Windows) or page 14 (Macintosh) for instructions. ■ See your software documentation for instructions on choosing the correct margins for your paper size. The margins must be within the printable area of the page. See “Printer Specifications” in your on-screen Reference Guide. ■ Make sure your paper is positioned next to the right side of the feeder.
Uninstalling and Reinstalling Printer Software You may need to uninstall and then reinstall your printer driver and utilities. For example, this might be necessary when you upgrade your Windows operating system. You don’t need to uninstall Film Factory or your EPSON Print Show movies and Reference Guide. Windows 1. Click Start, and select Programs or All Programs. 2. Point to Epson or EPSON Printers, then select EPSON Printer Software Uninstall. 3.
Where To Get Help If you need help with your printer or Film Factory, see the contact information below. If you need help using other software with your printer, see the documentation for that software for technical support information. EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com.
48 Solving Problems
Requirements and Notices This chapter includes system requirements, safety instructions, legal notices, and other important information.
Macintosh System Requirements To use your printer and its software, your system should have: ■ An Apple® iMac™ series or Power Macintosh® G3 or G4 with built-in USB port ■ Mac® OS 8.5.1 through 9.1. (Mac OS 9.0 or later recommended) Check EPSON’s web site for information about support for Mac OS X (http://support.epson.com).
Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively: ■ Be sure to follow all warnings and instructions marked on the printer. ■ Use only the type of power source indicated on the printer’s label. ■ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Ink Cartridge Safety Instructions 52 ■ Keep ink cartridges out of the reach of children and do not drink the ink. ■ Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. ■ Do not put your hand inside the printer or touch the cartridge during printing. ■ Do not move the print head by hand. You may damage the printer.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: EPSON AMERICA, INC. Located at: MS: 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If you choose not to give this information, the exchange printer will only be shipped to you after Epson receives the defective one.
56 Requirements and Notices
Index Numerics 360 dpi Ink Jet Paper, 18 4 × 6-inch Photo Paper, 22 A Accessories, 47 Advanced settings, 17 Aligning print head, 32 Animated tutorials, 3 to 5 Automatic mode Macintosh, 14 to 15 Windows, 11 B Background printing, 15 Banding, 41 Blank pages, 45 Blurry images, 42 Browser, 3 Buttons, 36 C Cable, printer, 49 to 50 Cancelling printing Macintosh, 15 Windows, 13 Characters, incorrect, 45 Checking printer, 38 Cleaning print head, 25 to 27 printer, 33 sheets, 20, 33 Color problems, 43 ColorSync,
F J Faint images, 42 Film Factory, 20 to 24 Filters, 23 Flip Horizontal setting, 45 Jams, paper, 44 G Glossy paper, 18 to 20 Grainy prints, 43 H Head Cleaning utility, 25 to 26 Help, EPSON, 47 High Speed setting, 41 High-quality (resolution) images, 17 I ICM (Image Color Matching) setting, 17 Incorrect characters, 45 Incorrect colors, 43 Ink cartridge level of ink in, 13, 15, 27 to 28, 38 ordering, 27 to 28 replacing, 27 to 31 safety instructions, 28 to 30, 52 Ink Jet Transparencies, 18 Ink level, che
P Page Setup, Macintosh, 14 Paper EPSON, 18 to 20 feeding problems, 44 loading, 8 to 9, 19 to 20 settings, 12, 14 Photo Paper, 18 to 20 Photo Quality Ink Jet Paper, 18 PhotoEnhance, 23 Photos, printing, 19 to 24 Premium Glossy Photo Paper, 18 to 20 Preprinted paper, 8 Previewing printout, 15 Print dialog box, 14 Print head aligning, 32 cleaning, 25 to 27 Print Head Alignment utility, 32 Print quality problems, 41 to 43 Print Show movies, 3 to 5 Printer cable, 49 to 50 check, 38 cleaning, 33 maintaining, 25
U Uninstalling software, 46 USB problems, 40 requirements, 49, 50 Utilities Head Cleaning, 25 to 26 Nozzle Check, 27 Print Head Alignment, 32 W Watermark, 12, 16 Windows default settings, 13 printing with, 10 to 13 system requirements, 49 uninstalling software, 46 World Wide Web, 47 60 Index
