Printer Basics Printed on recycled paper with at least 15% post-consumer content.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Contents WELCOME! About Your Software About Your Documentation Warnings, Cautions, Notes, and Tips Windows System Requirements Macintosh System Requirements ENERGY STAR Compliance Important Safety Instructions Ink Cartridge Safety Instructions VIEWING YOUR ELECTRONIC PRINTER MANUAL Accessing Your Electronic Printer Manual Navigating Your Electronic Printer Manual PRINTING FROM START TO FINISH Printing with Windows Loading Paper Opening the Printer Software Selecting Printer Software Settings Controlling P
Using PhotoEnhance,™ Custom, and Advanced Settings Using PhotoEnhance Using Custom Settings Using Advanced Settings Using Advanced Color Management Printing CMYK Format Files Using Color Management Profiles Using Special Papers EPSON Premium Glossy Photo Paper EPSON Photo Paper Matte Paper - Heavyweight Envelopes Selecting Your Paper Type Taking Care of Your Photographs 23 23 24 24 25 25 25 26 26 30 33 33 34 35 WORKING WITH YOUR MEMORY CARD 37 38 38 40 41 42 42 44 45 47 50 53 55 Inserting and Removing Y
MAINTAINING YOUR PRINTER Cleaning the Print Head Using the Head Cleaning Utility Using the Control Panel to Clean the Print Head Examining the Nozzle Check Pattern Replacing an Ink Cartridge Removing and Installing Ink Cartridges Aligning the Print Head Cleaning the Printer Transporting the Printer PROBLEM SOLVING Diagnosing Printer Problems Checking the Control Panel Lights Running a Printer Check Identifying Printer Parts Problems and Solutions Problems Setting Up the Printer or Installing Software Probl
vi Where To Get Help EPSON Technical Support EPSON Accessories Bonus Photo Software Technical Support 86 86 87 87 INDEX 89
Welcome! The EPSON Stylus® Photo 875DC makes it quick and easy to go from digital image capture to brilliant digital image printing. Instead of connecting your digital camera to your computer, just insert your PCMCIA memory card into the printer’s built-in card reader—your bonus photo software starts automatically and lets you view the images on your card. And your digital card reader is compatible with virtually any PCMCIA memory card that comes with an adapter.
About Your Software The printer software CD-ROM includes all the software you need for printing: ■ Your printer driver runs your printer and lets you control how your documents look. You can’t use your printer without it. ■ Your electronic Reference Guide gives you complete information about your printer. (You need an HTML browser—such as Microsoft® Internet Explorer or Netscape® Navigator,® version 3.0 or later—to view the guide.) ■ Your bonus photo software: Sierra Imaging Image Expert™ (version 1.8.
About Your Documentation To set up your printer and install its software, see the Start Here poster. This book contains system requirements, important safety information, and instructions on: ■ viewing your electronic printer manual ■ printing with Windows or on a Macintosh ■ using special papers ■ using your memory card ■ maintaining the printer ■ solving basic problems For more details about printing with, maintaining, or troubleshooting your printer, see your electronic Reference Guide.
Windows System Requirements To use your printer and its software, your system should have: ■ A Microsoft Windows® compatible PC with a Pentium® processor (200 MHz or faster recommended) ■ Windows 98 or Windows 2000 ■ 64MB of RAM (128MB or more recommended) ■ 100MB of free hard disk space (200MB or more recommended) ■ CD-ROM or DVD drive for installing the printer software ■ SVGA or better display adapter and monitor ■ A Windows-compliant USB port and a shielded USB “AB” cable up to 9.
Macintosh System Requirements To use your printer and its software, your system should have: ■ An Apple® iMac™ series computer or Power Macintosh® G3 or G4 with USB port ■ Mac OS 8.5 or later If you have an iMac and you’re running OS 8.5 or 8.5.1, Apple recommends that you install iMac Update 1.1. Download the update for your system from Apple at http://asu.info.apple.com. Contact Apple if you have problems installing the update.
ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
■ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Always turn the printer off using the Ppower button. Don’t switch off the power strip or unplug the printer until the Ppower light is off. ■ Do not block or cover the openings in the printer’s case or insert objects through the slots. ■ Except as specifically explained in this manual, do not attempt to service the printer yourself.
8 ■ If you remove an ink cartridge for later use, be sure to protect the ink supply area from dirt and dust, and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or the surrounding area.
Viewing Your Electronic Printer Manual Your printer software CD-ROM includes an electronic Reference Guide for your printer. The manual is in HTML format, so you need a browser—such as Internet Explorer 3.0 or later, or Netscape Navigator 3.0 or later—to view it. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer software CD-ROM.
3. Click View Electronic Documentation. The online documentation menu appears: 4. You can either view the manual from the CD-ROM (View Reference Guide) or copy the manual to your hard drive (Install Reference Guide) and view it from there. For details on viewing the manual, see the next section. If you copied the manual to your hard drive, you can access it at any time, as follows: Windows: Select Start, Programs, EPSON, and double-click ESP875DC Guide.
After expanding the table of contents, you can click on the topic you want to view. If there’s a right arrow Click the down arrow , click it to view subtopics, then click on a topic to go to it. to close a subtopic list.
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Printing from Start to Finish Here’s what to do to print a basic document—such as a photograph, newsletter, or memo—from loading the paper to selecting print settings to controlling the print job.
Printing with Windows This section describes the basic steps for printing with Windows. (To print on a Macintosh, see page 19.) Loading Paper Load paper only up to this arrow Slide paper against the right edge guide Make sure your printer and computer are turned on. Place your paper against the right edge guide and slide the left edge guide against the paper. Keep the following in mind when loading paper: ■ Load the printable side face up. It’s usually whiter or brighter than the other side.
Opening the Printer Software After you open your application program and create your document, you’re ready to select your printer software settings. From the File menu, click Print. You see your application’s Print window: Click here to open your printer software Make the following selections on the Print window (your window may look slightly different): ■ Make sure your EPSON Stylus Photo 875DC printer model is selected. ■ Click the Properties button.
Selecting Printer Software Settings Once you click Properties, you see your printer software Properties window. The most important thing to remember is to select the type of paper you’re using.
For more information about printer settings, click the Help button. Or you can right-click any item on the screen and then click What’s This?. Selecting Windows Default Settings The printer settings you make apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, black ink on legal size paper—you can change the default printer settings for all your programs. You do this using the Windows Printers utility: 1.
Controlling Printing At the Print dialog box, click OK (or maybe Print) to start printing. Click OK to start printing After a moment, the Progress Meter appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left and view printing tips.
Printing on a Macintosh This section describes the basic steps for printing on a Macintosh. (To print with Windows, see page 14.) Loading Paper Load paper only up to this arrow Make sure your printer and computer are turned on. Slide paper against the right edge guide Place your paper against the right edge guide and slide the left edge guide against the paper. Keep the following in mind when loading paper: ■ Load the printable side face up. It’s usually whiter or brighter than the other side.
Opening the Printer Software After you open your application program and create your document, you’re ready to select your page setup and other printer software settings. From the File menu, click Page Setup.
Selecting Printer Software Settings Now open the File menu and click Print. You see the main printer settings window for your application (your window may look slightly different): Select the type of paper you loaded Select the Ink color Select Automatic mode Select higher-quality or faster printing The most important thing to remember is to select the type of paper you’re using. Make the following settings: ■ Choose the paper you’re printing on (click the arrow to scroll through the Media Type list).
Controlling Printing Once you’ve clicked Print, your document begins printing. If you turned on background printing in the Chooser, you can select EPSON Monitor3 from the Application menu at the right side of the menu bar to check the progress of your print job. You see the EPSON Monitor3 dialog box: Click to restart your print job Click to pause printing Click to cancel printing Click on the current print job or a waiting print job . . .
Using PhotoEnhance,™ Custom, and Advanced Settings When you’re printing special projects, you can customize your printer software settings, as described in these sections: ■ “Using PhotoEnhance” below ■ “Using Custom Settings” on the next page ■ “Using Advanced Settings” on the next page For additional information on these settings, see the electronic Reference Guide, as described on page 9.
Using Custom Settings Your printer software includes custom project types with preset printing options. This lets you quickly select the best settings for your particular type of document, or select a color-matching method for your project. You can select from these project types: ■ Text/Graph: For printing graphics-intensive documents like presentations with charts and graphs. ■ Economy: For printing rough drafts of text on plain paper. Saves ink.
Using Advanced Color Management Here are some tips for using the advanced color management features of your printer software. For more information, visit the EPSON Web site at www.epson.com. If you’re using an Adobe product, such as PhotoDeluxe or Photoshop,® also check the Adobe Web site at www.adobe.com for more tips. Printing CMYK Format Files To print a file saved in CMYK (cyan, magenta, yellow, and black) format with accurate colors, you first need to convert the file to RGB format.
Using Special Papers How can you get the best-looking photos, most vivid colors, and sharpest text? Always use EPSON’s special ink jet papers. To show you how much difference EPSON paper can make, we’ve included some free samples. You always need to choose the right Media Type setting for your paper. This ensures that you’ll get the best print results on any kind of paper. See page 34 for a list of Media Type settings for different kinds of paper.
4-Inch Wide Roll Paper Follow these steps to load the roll paper: 1. Make sure your printer and computer are turned on. 2. Before loading the paper, make sure the edge is cut cleanly—at a 90 degree angle in each corner—to ensure proper loading. If necessary, trim the edge using a straight-edge tool or triangle. 3. Remove the printer’s paper support and install the roll paper holder in the same mounting slots. (The sides of the holder are marked R and L to indicate its right and left sides.) 4.
5. Load the end of the paper into the printer as far as it will go, then slide the left edge guide against the paper. 6. Gently hold the paper in place on the top as your press and release the E load/eject button to feed the paper into the printer. If the paper feeds incorrectly, pull it out backward and reload it. If it won’t come out, hold down the E load/eject button for three seconds to feed the paper backward to where you can pull it out.
Removing and Storing Roll Paper When you finish a print job on roll paper, you can position the paper for another roll paper print job or remove it from the printer. Follow these steps: 1. Press the E load/eject button. The printer prints a small line on the roll paper to show you where to cut it and feeds the paper forward. 2. If you want to print another print job on the roll paper, press the E load/eject button again; the paper feeds back into the printer.
■ Never use the PhotoEnhance setting; it may affect your margins. ■ Never select Auto Sheet Feeder as the Paper Source setting; unnecessary amounts of paper will feed into the printer. ■ Don’t use the printer software’s Reverse Order or Rotate by 180° settings, or select Maximum or Centered as the Printable Area setting, or use any settings on the Layout dialog box; they will not work with roll paper.
4 x 6-inch Photo Paper The EPSON 4 × 6-inch Photo Paper that came with your printer is micro-perforated around the edges so you can trim your printouts and “bleed” the photo—extend it beyond the perforations—on all sides. This procedure explains how to print your photos from most applications so that they bleed a little beyond the perforations. (If you’re using Image Expert, follow the instructions below to load the paper, then go to page 50 for details about printing. The procedure is slightly different.
4. Choose Photo Paper 4 × 6 in as the Paper Size setting. 5. After you print your picture, fold the paper back and forth along the perforations and carefully tear off the margins. Remove the margins If your printout doesn’t extend beyond the perforations on the paper, try setting the print orientation in your printer driver. Choose Landscape as the orientation if the photo appears in your application software in landscape orientation, and Portrait if your photo appears in portrait orientation.
Matte Paper - Heavyweight Matte Paper - Heavyweight has a professional-looking, flat matte finish for printing photos, graphics, and digital fine art on a non-glossy surface. Using Genuine EPSON inks and this paper, your output has greater lightfastness than standard color photo lab prints in an album or in normal indoor display conditions in a glass frame. See page 35 for more information. Load up to 20 sheets as described on page 14, including a support sheet beneath the stack.
Selecting Your Paper Type Your printer automatically adjusts itself for the type of paper you select in your printer software. That’s why the Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly. Before you print, always check your Media Type setting. Here are the settings you should choose for your paper: For this paper . . . Select this Media Type setting . . .
Taking Care of Your Photographs For optimum image quality and longer print life, print your photos with EPSON Photo Ink (the standard ink for the EPSON Stylus Photo 875DC) and EPSON’s fade-resistant Matte Paper - Heavyweight and Premium Glossy Photo Paper. When printed with these combinations and displayed indoors under glass, your prints will last as long or longer than standard 35 mm prints.
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Working with Your Memory Card When you insert your memory card in the printer’s memory card slot, Image Expert automatically starts. This chapter explains how to use Image Expert to view, copy, and print your photos. It also includes instructions for printing on your sample roll of 4-inch EPSON Premium Glossy Photo Paper and 4 × 6-inch EPSON Photo Paper. You can also print from other programs, such as Adobe PhotoDeluxe, or use your printer software to upload photos from your hard drive to your memory card.
Inserting and Removing Your Card This section explains how to insert and remove a memory card, and gives some important guidelines for using your card. It also explains how to disable the automatic launch of Image Expert, if you prefer to use a different application with your memory card. Inserting a Memory Card Turn your printer on. Then follow these steps to insert your memory card in the printer’s memory card slot: 1. Locate the CompactFlash memory card adapter that came with your printer. 2.
If you’re running Windows, you see the Image Expert Quick Tour screen. Click Close. (Click to deselect Show at startup in the lower left corner if you don’t want to see the Quick Tour screen at startup.) You see a screen similar to the one below: Click here to view pictures on your memory card Click here to deselect if you don’t want to see this screen at startup Click here to view Image Expert tips Now you’re ready to view the pictures on your card.
Removing a Memory Card You should eject your memory card before you use EPSON USB RW Switcher to toggle between read-only and write-to-disk mode (see page 55.) If you have a Macintosh or you’re running Windows 2000 and have enabled write-to-disk mode, you should also eject your memory card before you turn off your printer or disconnect the USB cable. Never remove the memory card or turn off power to either the printer or computer while the card access light is flashing.
If you have a Macintosh and you see a message that data may be damaged by improper disconnection of the USB cable, then you: ■ Turned off the printer or disconnected the USB cable without first ejecting the card ■ Pressed the card eject lever without first clicking the memory card icon and selecting Eject from the Special menu. If this happens, turn your printer back on, reconnect the USB cable, or reinsert the card, whichever is necessary.
Using Image Expert with Your Card The easiest way to view and print photos on your memory card is to use Image Expert. You can correct your photos, add special effects, organize them on your hard drive, and print as many photos at a time as you want. For complete details, see your Image Expert online help or your electronic Image Expert User Guide. You’ll use Acrobat Reader to view this manual.
Thumbnails of the pictures on your card appear in Image Expert’s work area. Now you’re ready to copy them to your hard drive.
What to Do If You See an Error Message When you try to view images in the camera’s memory card, you may see a message like this: Follow these steps to correct it: 1. Click Connection. You see this screen: You can also display the Connection window by selecting Connection from Image Expert’s Camera menu. 2. In the Connect Via box, select PC Card. 3. Click OK. If your digital camera is not made by Epson, your photos may be saved to a different folder on your card.
Copying Photos to Your Computer To correct or print photos using Image Expert, you need to copy them to your hard drive. You can copy all the pictures in your memory card, or just selected pictures. Follow these steps: 1. To copy all the pictures on the card, click the Get Images button, or select Get All Images from the Camera menu. (You don’t have to view the pictures first.
A filmstrip of the pictures in your album appears in the work area. (If you viewed the pictures on your card, the album filmstrip appears over the PC Card filmstrip.) PC Card filmstrip album filmstrip 4. Close the PC Card filmstrip, if necessary. You see a message similar to the following: Unless you’ve used EPSON USB R/W Switcher to enable write-to-disk mode, you can’t erase the pictures because your card is write-protected.
Printing Photos on 4-Inch Wide Roll Paper This section explains how to print continuous, edge-to-edge photos on your roll paper. Make sure you’ve copied your pictures to your hard drive before you begin. Windows Instructions 1. Follow the instructions on page 27 to load the roll paper. Then start Image Expert. 2. Open the album with the photos you want to print. 3. Make any corrections you want to the photos. Remember to double-click each image to open it before you make any edits.
10. Select 4 × 6 from the layout list in the Image Expert toolbar. Your first image appears on the screen. (To view all of your images in the sequence in which they’ll print, click the Next Page button.) 11. If your photo is not already in landscape orientation, click the button. Landscape The preview of your image in the Image Expert screen shows you how much white space will print with your picture.
3. Make any corrections you want to the photos. Remember to double-click each image to open it before you make any edits. If you edit an image without opening it, you can’t undo the changes. 4. If you only want to print selected images, click the thumbnails for the images you want while holding down the Option key. 5. Click the Layout button, or select Print Layout from the File menu. 6. Click the Print Setup button. Your printer software opens. 7.
Printing Photos on 4 x 6-Inch Photo Paper This procedure lets you print your photos so they extend slightly beyond the perforations on your paper. Before you begin, make sure you’ve copied your images to your hard drive. Windows Instructions 1. Follow the steps under “4 x 6-inch Photo Paper” on page 31 to load your paper. Then start Image Expert. 2. Open the album with the photo you want to print. 3. Double-click the image you want to print. The image opens on top of the album filmstrip. 4.
10. In the Image Expert toolbar, select EPSON Photo Paper 4 × 6 in from the layout list. Then click the Landscape button, if your photo is not already in landscape orientation. 11. Click the Print button. Then click OK to begin printing. After you print your picture, fold the paper back and forth along the perforations and carefully tear off the margins. Macintosh Instructions 1. Follow the steps under “4 x 6-inch Photo Paper” on page 31 to load your paper. Then start Image Expert. 2.
7. Click Options, and select Photo Paper as the Media Type. 8. Click OK, then click OK again to close your printer software. 9. In the Image Expert toolbar, select EPSON Photo Paper 4 × 6 in from the layout list. 10. Click the Print button. Then click Print to begin printing. After you print your picture, fold the paper back and forth along the perforations and carefully tear off the margins.
Using Adobe PhotoDeluxe with Your Memory Card You can also use PhotoDeluxe to access your memory card. You can print only one photo at a time, but you can print multiple copies of the same photo. Follow these steps to access the images on your memory card: 1. Start PhotoDeluxe. Windows: Double-click the Adobe PhotoDeluxe shortcut on your desktop, or click Start, point to Programs, Adobe, PhotoDeluxe Home Edition 3.1, and double-click the Adobe PhotoDeluxe Home Edition 3.1 icon.
2. Windows: Click the Get & Fix Photo tab, then click the Get Photo icon and select Open File. Macintosh: Click the Get Photo button, then click the Get Photo tab and select Open File. 3. Windows applies the label Removable Disk to the drive assigned to your memory card, and Macintosh labels it Unknown or Untitled. Locate this drive and open it. 4. Navigate to the 100epson folder in the Dcim folder. (If your camera was made by a different manufacturer, your photos will be located in a different folder.) 5.
Uploading Photos to Your Memory Card To upload photos from your computer to your memory card, EPSON USB RW Switcher must be installed on your computer. USB RW Switcher lets you toggle between read-only mode and write-to-disk mode on your memory card. If you haven’t installed EPSON USB RW Switcher, follow the instructions in your Start Here poster. 1. Eject the memory card and adapter from the printer’s memory card slot (see page 40 for instructions). 2.
If you have a Macintosh and an older Kodak,™ Minolta,™ or Konica™ digital camera, your card may be corrupted when your try to upload photos to or erase photos from it. This problem occurs because of a conflict between Macintosh utilities and older digital camera software. You can’t write to your card if you have this problem. To use your card again, just reformat it in your camera. 3. Click OK to enable write-to-disk mode, then insert the memory card and adapter in the printer’s memory card slot. 4.
You see one of the screens below: Macintosh Windows 8. Click OK.
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Maintaining Your Printer This section describes maintenance procedures to keep your printer working at its best and preparation steps for moving your printer. Follow the instructions here for: ■ cleaning the print head (below) ■ replacing an ink cartridge (on page 63) ■ aligning the print head (on page 66) ■ cleaning the printer (on page 67) ■ transporting the printer (on page 68) For more details, see your electronic Reference Guide, as described on page 9.
Using the Head Cleaning Utility Follow these steps to run the Head Cleaning utility (recommended method): 1. Make sure the printer is turned on but not printing, and both the B black and A color ink out lights are off. (If an ink out light is flashing, replace the ink cartridge instead.) 2. If you have an application running, access the printer settings window as described on page 15 (Windows) or page 20 (Macintosh). Or, with Windows, click Start, point to Settings, then select Printers.
7. If the nozzle check pattern has no gaps in its dots, click Finish. If the pattern is missing dots, click Clean to clean the print head again. If you don’t see any improvement after cleaning three or four times, check the solutions in “Problems Getting Good Print Quality” on page 75. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.
Or, with Windows, click Start, point to Settings, then select Printers. Right-click the EPSON Stylus Photo 875DC printer icon in the Printers window. Then select Properties. 5. Windows: Click the Utility tab. Macintosh: Click the Utility button. 6. Make sure paper is loaded in the printer, click the Nozzle Check button, and click Print (or Next). The nozzle check pattern prints (see the next section for details). 7. If the nozzle check pattern has no gaps in its dots, click Finish.
Replacing an Ink Cartridge When the B black or A color ink out light flashes, the indicated cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the cartridge is empty and you need to replace it. When an installed ink cartridge is more than six months old, you may also need to replace it if you notice that your printouts don’t look as good as they used to.
Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session. Follow these steps to replace ink cartridges: 1. Make sure the printer is turned on and not printing (the Ppower light should be on, but not flashing). 2. Check the B black and A color ink out lights to see which ink cartridge you need to replace. 3.
6. Unwrap the new ink cartridge. Then remove the yellow tape seal on top. You must remove the yellow tape from the top of the cartridge or you will permanently damage it. Don’t pull off the blue portion or try to remove the clear seal underneath the cartridge. black cartridge color cartridge Don’t touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing. Don’t touch the green circuit boards on the back 7.
8. Press down the ink cartridge clamp until it locks in place. (The color clamp is a bit harder to close than the black clamp.) 9. If you need to replace the other ink cartridge, repeat steps 4 through 8 before continuing with step 10. 10. Press the orange ink cartridge replacement button and close the printer cover. The printer moves the print head and begins charging the ink delivery system. The Ppower light flashes, and the printer makes noise. Charging takes about one minute.
3. Windows: Click the Utility tab. Macintosh: Click the button. Utility 4. You see the Utility menu. Click the Print Head Alignment button. 5. Follow the instructions on the screen to print a test page. 6. Select the most precise alignment pattern from the choices on the test Print Head page. Enter the number of the best Alignment button aligned pattern following the instructions on the screen. You may need to repeat steps 5 and 6 more than once to align your print head completely.
Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. Follow these steps: To avoid damage, always leave the ink cartridges installed when transporting the printer. Be sure to remove the tape used in step 4 after installing the printer in its new location. 1. Turn on the printer, wait until the print head locks in the far right position, then turn off the printer. 2.
Problem Solving This section gives you the basics for diagnosing and solving printer problems. ■ First see “Diagnosing Printer Problems” to help determine what the cause of the problem may be. ■ Then see “Problems and Solutions” on page 73 for solutions to common setup, software, print quality, paper feeding, or other problems. It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit http://support.epson.
Follow the guidelines below when you check the control panel lights. P is on The Ppower light is on when the printer is ready to print. It flashes when the printer is receiving a print job, charging ink, or cleaning the print head. S flashes and When the S paper out light flashes and both ink out lights come on, you have a paper jam. Press the E load/eject button to try to clear the jam. If that doesn’t work, turn off the printer and gently pull out all the paper.
P S B A are off When all the lights are off, the printer is not receiving power. Try these solutions: ■ Make sure the printer is turned on. ■ Turn off the printer, plug in the power cord securely, and turn on the printer again. ■ Make sure the outlet is operable and is not controlled by a switch or timer. If in doubt, try using another outlet. Running a Printer Check You can run a printer check to determine whether a problem comes from the printer itself or some other source. Follow these steps: 1.
Identifying Printer Parts If you need help identifying the parts of the printer, refer to these illustrations: paper support card access light card eject lever right edge guide sheet feeder printer cover left edge guide memory card slot output tray extensions output tray ink cartridge holders (not removable) ink out lights paper thickness lever ink cartridge replacement button 72 power light paper out light cleaning button power button load/eject button
Problems and Solutions Here are some troubleshooting tips if you have any problems setting up your printer, installing software, getting good print quality, feeding paper, or other problems. Problems Setting Up the Printer or Installing Software The printer started making noise after ink cartridge installation. ■ ■ ■ The first time you install ink cartridges, the printer must charge its ink delivery system for about two minutes.
Problems with Printing Only the Ppower light is on, but nothing prints. ■ Make sure the interface cable is connected securely and that the cable meets the system requirements on page 4 or page 5. ■ Run a printer check as described on page 71. If the check page prints, make sure your printer and application software are installed correctly.
Problems Getting Good Print Quality You see horizontal banding. ■ ■ ■ ■ ■ ■ ■ Make sure the print head nozzles are not clogged. To clean the print head, see page 59. Make sure the Media Type setting matches the paper you loaded. See page 34 for guidelines. Make sure the printable side of the paper is face up. It is usually whiter or shinier. Make sure an ink cartridge isn’t low on ink. To replace an ink cartridge, see page 63. Try using Automatic mode.
Your printout is blurry or smeared. ■ ■ 76 Make sure your paper isn’t damp or loaded face down. If it’s damp, reload a new stack of paper. Use a support sheet, or load your paper one sheet at a time. ■ Make sure your paper meets the specifications listed in your electronic Reference Guide. ■ Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. Non-EPSON media may not be compatible and may produce ink bleeding or pooling. ■ Run the Print Head Alignment utility.
You see colored hues in the gray parts of a black-and-white photograph. You see wrong or missing colors. ■ Make sure the Ink setting is set to Color for color images and your application is set for color printing. ■ Make sure the print head nozzles are not clogged. To clean the print head, see page 59. ■ Make sure an ink cartridge isn’t low on ink. To replace an ink cartridge; see page 63. ■ If you’re printing a high-resolution image, turn off PhotoEnhance as described on page 23.
Problems with the Memory Card You get a message that the camera connection failed, or you don’t see the View PC Card Images button on Image Expert’s toolbar. ■ Make sure your connection is set to PC Card. Select Connection from Image Expert’s Camera menu, or click Connection on the message window. Then select PC Card in the Connect Via box. ■ Make sure your card is fully inserted in the printer’s memory card slot. Image Expert doesn’t start when you insert a memory card in the memory card slot.
EPSON USB RW Switcher doesn’t toggle between read-only mode and write-to-disk mode. Make sure EPSON Stylus Photo 875DC is selected as the default printer in the Printers utility (Windows), or SP 875DC is selected in the Chooser (Macintosh). You can no longer store images on your memory card when you take pictures with your camera. Try reformatting the card in your camera. You see a message on your screen that data may be damaged by improper disconnection of the USB cable (Macintosh only).
Problems with Paper Feeding Paper doesn’t feed. Remove the paper and check that it: Isn’t curled or creased ■ Isn’t too old ■ Isn’t loaded above the arrow on the left edge guide ■ Isn’t jammed inside the printer. (If the S paper out light is flashing, paper is jammed.) Reload the paper and don’t set the left edge guide too tightly. ■ Too many copies are printing. Make sure the Copies settings in the printer software and your application aren’t both set for multiple copies.
Solving Miscellaneous Printout Problems The margins are incorrect. ■ ■ ■ Make sure the paper settings in your printer software are correct for your paper size. See the electronic Reference Guide for instructions. Check your software documentation for instructions on selecting the correct margins for your paper size. The margins must be within the printable area of the page. See “Specifications” in your electronic Reference Guide for more information.
Uninstalling Printer Software If you need to uninstall and then reinstall your printer software, such as when you upgrade your computer operating system, follow these steps: Uninstalling Windows 98 Software 1. Right-click the PhotoStarter icon on the Windows taskbar, and click End on the menu that pops up. 2. If you have a memory card in the printer’s memory card slot, press the card eject lever to eject it. 3. Right-click the 4. Double-click Camio Viewer icon on the Windows taskbar, and click Exit.
Uninstalling Windows 2000 Software 1. Right-click the PhotoStarter icon on the Windows taskbar, and click End on the menu that pops up. 2. Left-click the Eject Hardware icon on the Windows taskbar, and click Stop EPSON SP 875DC Storage. If you have a memory card in the printer’s memory card slot, wait for the confirmation message, then press the card eject lever to eject the card. 3. Right-click the 4. Double-click Camio Viewer icon on the Windows taskbar, and click Exit.
13. When you see this screen, click Show hidden devices. Select EPSON SP 875DC Storage and click Next. Click this box to select it 14. In the next screen, select Yes, I want to uninstall this device and click Next. 15. On the last screen, click Finish. Then restart your computer. Uninstalling Macintosh Software 1. If you have a memory card in the memory card slot, drag your memory card icon to the trash.
9. Drag the following system extensions to the trash: ■ EPSON Launcher ■ EPSON USBPrintClass1 ■ EPSON USBPrintClass2 ■ EPSON USBPrintClass3 ■ EPSON USBPrintClass4 ■ EPSON USBPrintClass5 ■ EPSON USBStorageClass1 ■ EPSON Printer Server 10. Drag the following applications to the trash: EPSON Monitor 3, EPSON PhotoStarter, and EPSON USB RW Switcher. 11. Drag the EPSON Printer Library and the EPSON Printer Utility library to the trash. 12.
Where To Get Help If you need help with your printer or its software, see the contact information below. If you need help using the bonus photo software that came with your printer, see page 87. For help using any other software on your system, see the documentation for that software for technical support information.
To speak to a technical support representative, dial: ■ U.S.: (562) 276-7235, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Saturday. Toll or long distance charges may apply. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.
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Index Numerics D 360 dpi Ink Jet Paper, 34 4 x 6-inch Photo Paper, 30 to 32, 50 to 52 Default settings, Windows, 17 Documentation, 3, 9 to 11 A E Accessories, 63, 87 Adobe PhotoDeluxe, see PhotoDeluxe Advanced settings, 24 Aligning print head, 66 to 67 Automatic mode, 16, 21 Economy setting, 24 Electronic manual, 9 to 11 ENERGY STAR, 6 Envelopes, 33 EPSON Accessories, 63, 87 help, 86 to 87 Monitor3, 22 papers, 26 to 34 PhotoStarter, 41 USB RW Switcher, 55 to 57, 79 B Background printing, 22 Banding,
I ICM (Image Color Matching) setting, 24 Image Expert cancelling autolaunch, 41 copying photos to computer, 45 to 46 printing on 4 x 6-inch Photo Paper, 50 to 52 printing on roll paper, 47 to 49 support, 87 viewing photos on memory card, 42 to 44 Incorrect characters, 81 Incorrect colors, 77 Ink cartridge purchasing, 87 replacing, 63 to 66 safety instructions, 7 to 8 Ink Jet Transparencies, 34 Ink level, 18, 63 Ink setting, 16, 21 Inserting a memory card, 38 to 39 Iron-On Cool Peel Transfer Paper, 34, 81 M
PhotoDeluxe support, 87 using with memory card, 53 to 54 PhotoEnhance, 23 Photos copying to computer, 45 to 46 printing on 4 x 6-inch Photo Paper, 50 to 52 printing on roll paper, 47 to 49 printing with PhotoDeluxe, 53 to 54 taking care of, 35 uploading to memory card, 55 to 57 viewing on memory card, 42 to 44 PhotoStarter, 41 Premium Glossy Photo Paper, 26 to 30, 34 Previewing, 18, 22 Print dialog box, 15, 18 Print head aligning, 66 to 67 cleaning, 59 to 62 Print Head Alignment utility, 66 to 67 Print qual
T Text/Graph setting, 24 Thickness lever, 33, 75, 76 Transfer Paper, Iron-On Cool Peel, 34, 81 Transparencies, 34 Transporting printer, 68 Troubleshooting, 69 to 87 U Uninstalling software, 82 to 85 Uploading photos to memory card, 55 to 57 USB RW Switcher, 55 to 57, 79 Utilities Head Cleaning, 59 to 61 Print Head Alignment, 66 to 67 V Viewing photos on memory card, 42 to 44 W Watermark, 22 Windows default settings, 17 printer status, 18 printing with, 14 to 18, 47 to 48, 50 to 51 system requirements, 4
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
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How to Order EPSON Ink and Paper To order EPSON ink cartridges and paper, contact your dealer or call EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. EPSON ink cartridges: Black: T007201 (United States) Color: T008201 (United States) T007311 (Canada) T008311 (Canada) EPSON papers Paper name Size Part number EPSON 360 dpi Ink Jet Paper Letter (8.5 x 11 inches) A4 (8.3 x 11.
EPSON Ink Jet Papers Use EPSON paper and inks to get the same photo quality results that earn EPSON printers all of their awards! EPSON papers are specially coated to work with EPSON quick drying inks. You’ll notice that when prints come out of your printer, you can immediately handle them. There is no drying time, no smearing or smudging, and your image is clean and smooth.
