Warranty Statement

For EPSON Preferred
Technical Support
Follow these easy steps to
obtain technical support.
Step 1: Have your serial number available:
_____________________________________
Step 2: Call toll-free 888-377-6611.*
Step 3: Follow the voice prompt instructions.
Step 4: Enter your Unit ID Number.
Step 5: Be prepared to work with the Technical Support
Specialist to diagnose the problem.
Operating Hours: Monday through Friday, 6 AM to 8 PM
Saturday, 7 AM to 4 PM (Pacific Time)
Note: Weekend support hours are subject to change without notice.
* While your printer is under warranty, if you experience difficulty using your Unit ID Number
to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours
so we may resolve the problem.
EPSON
Preferred
Warranty Program for the EPSON Stylus
®
Pro Large Format Printers
SM
®