Owner's Manual
Table Of Contents
- Front Matter
- Contents
- Printing with Mac OS X
- Printing with Windows
- Basic Settings
- Selecting Settings on the Main Tab
- Selecting the Media Type setting
- Selecting the Color setting
- Selecting the Print Quality setting
- Selecting the Mode setting
- Selecting the Advanced settings
- Paper Configuration
- Saving settings
- Deleting settings
- Exporting and importing settings
- Selecting the Paper Source setting
- Selecting the Borderless setting
- Selecting the Paper Size setting
- Selecting the Printable Area setting
- Selecting the Roll Paper Option settings
- Selecting the Save Roll Paper setting
- Checking Ink Levels
- Previewing your printout
- Using the Manual function
- Selecting Settings on the Page Layout Tab
- Using the Printer Utilities
- Getting Information Through On-screen Help
- Checking Printer Status and Managing Print Jobs
- Increasing the Print Speed
- Sharing Your Printer
- Updating and Uninstalling the Printer Software
- The Control Panel
- Paper Handling
- Maintenance and Transportation
- Problem Solver
- Troubleshooting
- Printer stops printing unexpectedly
- The printer does not turn on or stay on
- The printer prints nothing
- Printouts are not what you expected
- Print quality could be better
- Color documents print in black ink only
- Printing could be faster
- Roll paper cannot be cut
- Paper feed or paper jam problems occur frequently
- Roll paper does not eject properly
- Clearing paper jams
- Managing Color with Profiles
- Paper Information
- Where To Get Help
- Troubleshooting
- Product Information
- Options and Consumable Products
- Safety Instructions
- Index
Problem Solver 201
Printouts are not what you expected
Incorrect, garbled characters, or blank pages print
Try one or more of these solutions:
❏ For Windows, clear any stalled print jobs from the Progress Meter.
❏ If the problem persists, turn off the printer and computer. Make sure the
printer’s interface cable is plugged in securely.
Incorrect margins
Try one or more of these solutions:
❏ Check the margin settings in your application.
❏ Make sure the margins are within the printable area of the page. See
"Printable area" on page 231.
❏ For Windows, select the Borderless checkbox on the Main tab. Make sure
the margins are correct for the paper size you are using. See "Selecting
Settings on the Page Layout Tab" on page 74.
Inverted image
For Windows, turn off the Mirror Image setting on the Page Layout tab. See
"Selecting Settings on the Page Layout Tab" on page 74.
For Mac OS X, turn off the Flip Horizontal setting under the Advanced
settings selected in the Print window. See "Advanced Settings" on page 22.
Printed colors differ from the colors on the screen
Try one or more of these solutions:
❏ Adjust the Color Density in the Paper Configuration window. For
Windows, see "Paper Configuration" on page 59. For Mac OS X, see
"Paper Configuration" on page 27.
❏ Make sure the media type setting matches the paper being used.
❏ Since monitors and printers produce colors differently, printed colors will
not always match on screen colors perfectly.