Owner's Manual
Table Of Contents
- Front Matter
- Contents
- Printing with Mac OS X
- Printing with Windows
- Basic Settings
- Selecting Settings on the Main Tab
- Selecting the Media Type setting
- Selecting the Color setting
- Selecting the Print Quality setting
- Selecting the Mode setting
- Selecting the Advanced settings
- Paper Configuration
- Saving settings
- Deleting settings
- Exporting and importing settings
- Selecting the Paper Source setting
- Selecting the Borderless setting
- Selecting the Paper Size setting
- Selecting the Printable Area setting
- Selecting the Roll Paper Option settings
- Selecting the Save Roll Paper setting
- Checking Ink Levels
- Previewing your printout
- Using the Manual function
- Selecting Settings on the Page Layout Tab
- Using the Printer Utilities
- Getting Information Through On-screen Help
- Checking Printer Status and Managing Print Jobs
- Increasing the Print Speed
- Sharing Your Printer
- Updating and Uninstalling the Printer Software
- The Control Panel
- Paper Handling
- Maintenance and Transportation
- Problem Solver
- Troubleshooting
- Printer stops printing unexpectedly
- The printer does not turn on or stay on
- The printer prints nothing
- Printouts are not what you expected
- Print quality could be better
- Color documents print in black ink only
- Printing could be faster
- Roll paper cannot be cut
- Paper feed or paper jam problems occur frequently
- Roll paper does not eject properly
- Clearing paper jams
- Managing Color with Profiles
- Paper Information
- Where To Get Help
- Troubleshooting
- Product Information
- Options and Consumable Products
- Safety Instructions
- Index
Problem Solver 205
❏ Run the Head Cleaning utility to clear any clogged ink nozzles. For
Windows, see "Cleaning the print head" on page 89. For Mac OS X, see
"Cleaning the print head" on page 40.
You can also clean the print head nozzles using the control panel. Press
Menu for 3 seconds.
❏ Check the B ink light and replace ink cartridges, if necessary. See
"Replacing Ink Cartridges" on page 169.
❏ Select Standard for the Platen Gap setting in the Paper Configuration
dialog box. For Windows, see "Paper Configuration" on page 59. For Mac
OS X, see "Paper Configuration" on page 27.
Blurry or smeared printout
Try one or more of these solutions:
❏ For Windows, check the Media Type setting on the Main tab. Make sure it
is correct for the paper you are using. See "Selecting Settings on the Main
Tab" on page 49.
For Mac OS X, check the Media Type setting under the Print Settings in
the Print window. Make sure it is correct for the paper you are using. See
"Page Setup" on page 19.
❏ If the paper you are using is not supported by the printer driver, select the
paper thickness setting in Menu mode. See "CUSTOM PAPER" on page
125.
❏ Make sure your paper is dry and the printable side is loaded face-up. Also,
make sure you are using the correct type of paper. See "Paper" on page
234.
❏ Ink may have leaked inside the printer; wipe the inside of the printer with a
soft, clean cloth. See "Cleaning the Printer" on page 182.
❏ Run the Head Cleaning utility. For Windows, see "Cleaning the print head"
on page 89. For Mac OS X, see "Cleaning the print head" on page 40.
You can also clean the print head nozzles using the control panel. Press
Menu for 3 seconds.