SP4900_uguide.
SP4900_uguide.book Page 2 Tuesday, December 9, 2014 12:30 PM All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
SP4900_uguide.book Page 3 Tuesday, December 9, 2014 12:30 PM FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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SP4900_uguide.book Page 5 Tuesday, December 9, 2014 12:30 PM Contents | 5 Contents Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SP4900_uguide.book Page 6 Tuesday, December 9, 2014 12:30 PM 6 | Contents Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using the Rear Manual Feed Slot . . . . . . . . . . . . . .
SP4900_uguide.book Page 7 Tuesday, December 9, 2014 12:30 PM Contents | 7 4 Printing With Epson Drivers for OS X Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 88 Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 89 Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . 95 Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Controlling Borderless Image Expansion . . . . . . . . .
SP4900_uguide.book Page 8 Tuesday, December 9, 2014 12:30 PM 8 | Contents Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Replacing the Maintenance Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Replacing the Ink Maintenance Tank . . . . . . . . . . .
SP4900_uguide.book Page 9 Tuesday, December 9, 2014 12:30 PM 9 Introduction This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
SP4900_uguide.book Page 10 Tuesday, December 9, 2014 12:30 PM 10 | Introduction Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for accessories and options that are currently available.
SP4900_uguide.book Page 11 Tuesday, December 9, 2014 12:30 PM Introduction | 11 Where To Get Help Tip: If you experience difficulty with the toll-free line, call the Professional Imaging support line at (562) 276-1305. Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday.
SP4900_uguide.book Page 12 Tuesday, December 9, 2014 12:30 PM 12 | Introduction OS X System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Mac should meet these requirements: Caution: Using an improperly shielded cable—especially a cable more than 10 feet (3 m) long—may cause the printer to malfunction. • OS X 10.5.
SP4900_uguide.book Page 13 Tuesday, December 9, 2014 12:30 PM Introduction | 13 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink or paper. Make sure you have two people lift the printer. • When setting up the printer, make sure you have enough space around it, as shown below.
SP4900_uguide.book Page 14 Tuesday, December 9, 2014 12:30 PM 14 | Introduction Caution: Always turn the printer off using the P power button. When you press this button, POWER OFF appears on the LCD screen and the P power light flashes. Do not unplug the printer or turn off the power to the printer until the panel shuts off and the P power light stops flashing. This ensures that the print head is safely capped. • Connect the printer to a properly grounded outlet.
SP4900_uguide.book Page 15 Tuesday, December 9, 2014 12:30 PM Introduction | 15 For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. Ink Cartridge Safety Instructions Caution: Do not use too much force when you shake cartridges that have been previously installed. • Keep ink cartridges out of the reach of children and do not drink the ink.
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SP4900_uguide.book Page 19 Tuesday, December 9, 2014 12:30 PM 19 Chapter 1: Setting Up the Printer This chapter includes the following information: • Unpacking and connecting the Epson Stylus Pro 4900 • Installing ink • Connecting to your computer or network • Configuring the printer for a network • Installing the printer software for Windows or Mac • Updating the printer firmware Unpacking and Connecting the Printer Follow these steps to unpack the printer and connect the power cord.
SP4900_uguide.book Page 20 Tuesday, December 9, 2014 12:30 PM 20 | Setting Up the Printer 3. Remove all packing materials and tape from the output tray. 4. Open the paper tray and top cover and remove all packing materials and tape from inside the printer. Check carefully for all the tape inside and outside the printer, then close the top cover. Save the box and packaging in case you need to ship the printer. 5. Replace the paper tray and output tray.
SP4900_uguide.book Page 21 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 21 6. Remove the tape from the back of the printer and connect the power cable. 7. Press the P power button to turn on the printer. Installing Ink Use the ink cartridges that came with your printer for initial ink charging. 1. Press the left and right ink compartment covers to open them. 2. Remove the ink cartridges from their packages, then gently shake each cartridge for about 15 seconds.
SP4900_uguide.book Page 22 Tuesday, December 9, 2014 12:30 PM 22 | Setting Up the Printer 3. Note the location of the slots corresponding to each cartridge. Ink bay Left Right Caution: Do not touch the green chip on top of the cartridge. Caution: Charging takes about 15 minutes. Never turn off the printer, remove the maintenance tanks, or open the front cover or ink covers while the P power light is flashing, or you may damage the printer. Slot no.
SP4900_uguide.book Page 23 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 23 After ink charging is completed, you need to load paper before READY will appear on the display. See page 35 for instructions. Connecting to Your System Your printer software works with Windows® 8, Windows 7, Windows Vista®, Windows XP Professional x64 Edition, Windows XP, and OS X 10.5.8 to 10.10.x. If you are using the USB interface, see “Connecting Directly to the Computer” below to install the printer software.
SP4900_uguide.book Page 24 Tuesday, December 9, 2014 12:30 PM 24 | Setting Up the Printer 4. Click Install. 5. Follow the on-screen instructions to install all the necessary software and manuals, place a link to the Epson Professional Imaging website on your desktop, and register your printer. 6. When prompted, connect a USB cable. Use any open USB port on your computer. 7. When you’re done, click Exit and eject the CD.
SP4900_uguide.book Page 25 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 25 OS X 1. Make sure that your computer and printer are turned on and that the Epson Stylus Pro 4900 is connected to the computer 2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD drive. Note: If you see the message that the installer has detected an older version of EpsonNet Config on your system, you must uninstall the old version before you can install the new one.
SP4900_uguide.book Page 26 Tuesday, December 9, 2014 12:30 PM 26 | Setting Up the Printer Connecting to a Network Note: You must use a Category 5 shielded twisted-pair cable to connect the network interface to prevent malfunction. You can use both 10Base-T and 100Base-TX networks. When you print a lot of data, we recommend using the highest speed available for your product with light network traffic. Make sure you have the correct cable for connecting the printer.
SP4900_uguide.book Page 27 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 27 5. Press OK. A checkmark appears next to SHOW to show that it’s selected. 6. Press l to go back, then press d to highlight IP ADDRESS SETTING. 7. Press r, then press u or d to choose one of the following IP configuration settings: Note: If you don’t know which setting to use, see your network administrator for help configuring the printer’s IP settings.
SP4900_uguide.book Page 28 Tuesday, December 9, 2014 12:30 PM 28 | Setting Up the Printer 15. See “Printing a Network Status Sheet” below to print a network status sheet and confirm the new IP address. For Windows, you’ll need the IP address during setup. Now you can install the printer software (see “Installing the Printer Software” on page 28). Printing a Network Status Sheet 1. Make sure that the printer is not printing and the LCD screen displays READY. 2. Load 3 sheets of letter-size paper. 3.
SP4900_uguide.book Page 29 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 29 3. Click Install. 4. When you see a screen like this one, click the Manual button. 5. Select LPT1: as the printer port, then click OK. 6. Follow the on-screen instructions to install all the necessary software, place links to the User’s Guide, Network Guide, and Epson Professional Imaging website on your desktop, and register your printer. 7. When you’re done, click Exit and eject the CD.
SP4900_uguide.book Page 30 Tuesday, December 9, 2014 12:30 PM 30 | Setting Up the Printer See “Adding the Network Port” on page 31 to create a network port for your printer. OS X 1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or DVD drive. 2. Double-click the Note: If you see the message that the installer has detected an older version of EpsonNet Config on your system, you must uninstall the old version before you can install the new one.
SP4900_uguide.book Page 31 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 31 Adding the Network Port After installing the printer software on your computer, you need to add the network port. See the appropriate section below for your operating system. Windows 1. To add the network port for Windows, see below.
SP4900_uguide.book Page 32 Tuesday, December 9, 2014 12:30 PM 32 | Setting Up the Printer 3. Select Standard TCP/IP Port, then click the New Port button. 4. When the printer port wizard opens, click Next. 5. Enter the printer’s IP address, shown on the network status sheet, in the Printer Name or IP Address text box. Then click Next. 6. On the next screen, click Finish. You can now use the printer on your network. OS X See the section below for your printing method. Bonjour Printing 1.
SP4900_uguide.book Page 33 Tuesday, December 9, 2014 12:30 PM Setting Up the Printer | 33 2. Open Print & Fax. 3. Click the + button to add a new printer. 4. Select the printer model that is connected with Bonjour. 5. Click Add. You can now use the printer on your network. TCP/IP Printing 1. Open System Preferences. 2. Open Print & Fax. 3. Click the + button to add a new printer. 4. Select the EPSON TCP/IP printer model.
SP4900_uguide.book Page 34 Tuesday, December 9, 2014 12:30 PM 34 | Setting Up the Printer Downloading and Updating the Firmware Note: For more information on using the LFP Remote Panel, click Help to see the on-screen guide. 1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote Panel. 2. Select your printer, then click the Firmware Updater button.
SP4900_uguide.book Page 35 Tuesday, December 9, 2014 12:30 PM 35 Chapter 2: Handling Paper and Other Media The Epson Stylus Pro 4900 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder.
SP4900_uguide.book Page 36 Tuesday, December 9, 2014 12:30 PM 36 | Handling Paper and Other Media Guidelines for Using Epson Media Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • Always choose the correct Media Type setting in your printer driver software before you send your job.
SP4900_uguide.book Page 37 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 37 Cut Sheet Paper Paths In addition to the paper cassette, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for Epson media, as listed below: Paper cassette • Epson or non-Epson media with paper thicknesses from 0.08 to 0.
SP4900_uguide.book Page 38 Tuesday, December 9, 2014 12:30 PM 38 | Handling Paper and Other Media • Hot Press Bright • Hot Press Natural • Watercolor Paper - Radiant White • UltraSmooth Fine Art Paper • Epson Velvet Fine Art Paper Front manual feed slot • Epson and non-Epson media with paper thicknesses from 0.8 to 1.5 mm • Carolina Cover C1S 18 Point • Tango Blanks C1S 18 Point Loading Paper in the Paper Cassette You can load up to 250 sheets of plain paper in the cassette.
SP4900_uguide.book Page 39 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 39 Epson cut sheet paper capacity Paper type Size (inches) Loading capacity Presentation Paper Matte Photo Quality Ink Jet Paper 8.5 × 11 200 11 × 17 13 × 19 100 17 × 22 50 Proofing Paper White Semimatte Proofing Paper Commercial Standard Proofing Paper 240 Standard Proofing Paper SWOP 3 13 × 19 100 Ultra Premium Presentation Paper Matte Enhanced Matte Paper 8.5 × 11 100 11.7 × 16.
SP4900_uguide.book Page 40 Tuesday, December 9, 2014 12:30 PM 40 | Handling Paper and Other Media 5. Slide open the paper cassette, lift it slightly and then pull it out. 6. If your paper is size A3 or larger, extend the paper cassette to match the size of the paper. 7. Slide the edge guides outward.
SP4900_uguide.book Page 41 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 41 8. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges. 9. Load the sheets with the printable side face-down, in the portrait orientation (short edge first). Place the paper all the way back in the paper cassette and next to the right edge. Make sure the stack of paper fits under the arrow on the left edge guide. 10.
SP4900_uguide.book Page 42 Tuesday, December 9, 2014 12:30 PM 42 | Handling Paper and Other Media 11. Insert the paper cassette. Push it firmly into the printer. 12. Replace the output tray and adjust its length to fit your paper size.
SP4900_uguide.book Page 43 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 43 Using the Front Manual Feed Slot Note: When the optional SpectroProofer is installed, you cannot print from the front manual feed slot. If you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5 mm) thick, you must use the manual feed slot. This provides a straight-through paper path.
SP4900_uguide.book Page 44 Tuesday, December 9, 2014 12:30 PM 44 | Handling Paper and Other Media 5. Push the paper under the gray feed rollers inside the printer. 6. Align the edge of the paper with the mark on the paper cassette cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow mark on the right and the leading edge with the OTHER mark. Then close the top cover.
SP4900_uguide.book Page 45 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 45 7. Press the button. The printer automatically feeds the paper into printing position. 8. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open.
SP4900_uguide.book Page 46 Tuesday, December 9, 2014 12:30 PM 46 | Handling Paper and Other Media Using the Rear Manual Feed Slot You may use the rear manual feed slot for thicker media types such as Velvet Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 37. 1. Make sure the printer is turned on, then press the l Paper Source button until the sheet icon appears on the LCD screen. 2. Extend the paper support.
SP4900_uguide.book Page 47 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 47 3. Adjust the edge guide according to the paper width. 4. Align the sheet with the right edge of the slot and insert it until it meets resistance. Make sure the sheet is straight. 5. Press the d button to feed the paper.
SP4900_uguide.book Page 48 Tuesday, December 9, 2014 12:30 PM 48 | Handling Paper and Other Media 6. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open. Using Roll Paper You can use roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Check the Epson Pro Imaging website (www.proimaging.epson.
SP4900_uguide.book Page 49 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 49 • Choose if you’re printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use of an external cutter/scissor is recommended. Also choose this setting if you want to print a series of pages and keep them together for cutting later on.
SP4900_uguide.book Page 50 Tuesday, December 9, 2014 12:30 PM 50 | Handling Paper and Other Media 2. Remove the spacer by holding the outer edge and pulling straight off the spindle. Note: The spindle accommodates both 2-inch and 3-inch roll paper cores. To switch between different size cores, see page 54. Loading the Paper onto the Spindle Follow these steps to attach the roll to the spindle: 1. Slide the black paper stop (flange) off the left end of the spindle.
SP4900_uguide.book Page 51 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 51 Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The black end of the spindle goes on the left.) Note: To avoid feeding excess paper, make sure you don’t select when you’re using roll paper. 3. Make sure the printer is turned on, then press the control panel.
SP4900_uguide.book Page 52 Tuesday, December 9, 2014 12:30 PM 52 | Handling Paper and Other Media 4. Insert the leading edge of the roll paper into the roll paper feeder until the message on the LCD screen prompts you to press the button. 5. Press the button. The printer automatically feeds the paper to the printing position. 6. Close the roll paper cover.
SP4900_uguide.book Page 53 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 53 Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, press the up automatically. button. The paper rolls 3. Hold both ends of the spindle and lift up from the spindle holder. (Make sure the roll paper is rewound before removing the spindle.) 4.
SP4900_uguide.book Page 54 Tuesday, December 9, 2014 12:30 PM 54 | Handling Paper and Other Media Switching Between 2-Inch and 3-Inch Roll Paper Note: Roll paper with a 2-inch core may cause paper jams on this printer due to severe paper curl. If you notice frequent paper jams when using 2-inch core media, switch to media with a 3-inch core. You can convert the spindle to accept roll paper with either a 2-inch or 3-inch core by using the spindle adapters.
SP4900_uguide.book Page 55 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 55 3. If the paper is not positioned correctly, press the d or u buttons to match the cutting position on the paper with the cutting position on the left side of the print head. 4. Press the button. 5. When the confirmation is displayed on the screen, press d to highlight Cut, then press OK. The paper is cut.
SP4900_uguide.book Page 56 Tuesday, December 9, 2014 12:30 PM 56 | Handling Paper and Other Media Optimizing the Settings for Your Paper Note: It’s a good idea to keep a list describing your paper configurations. When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver.
SP4900_uguide.book Page 57 Tuesday, December 9, 2014 12:30 PM Handling Paper and Other Media | 57 7. Press the Menu button, then press OK to print the paper thickness pattern. The printer prints a pattern similar to the following: Smallest gap 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 8. Examine the printed pattern for the most evenly overlapping lines. Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even. 9.
SP4900_uguide.book Page 58 Tuesday, December 9, 2014 12:30 PM 58 | Handling Paper and Other Media 12. When done, press the button. Selecting Custom Paper Configurations Once you have created a paper configuration, you can select it whenever you print on that paper: 1. Press the Menu button, then press the d button to highlight PAPER SETUP. 2. Press the Menu button, then press the d button to highlight CUSTOM PAPER. 3.
SP4900_uguide.book Page 59 Tuesday, December 9, 2014 12:30 PM 59 Chapter 3: Printing With Epson Drivers for Windows Your Epson Stylus Pro 4900 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applications, or in the driver itself.
SP4900_uguide.book Page 60 Tuesday, December 9, 2014 12:30 PM 60 | Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto Expand or Retain Size or create a custom paper size, as described on page 67. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the roll paper width and by adjusting the length by adding 0.1 inch (2.
SP4900_uguide.book Page 61 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 61 Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printer and color management options.
SP4900_uguide.book Page 62 Tuesday, December 9, 2014 12:30 PM 62 | Printing With Epson Drivers for Windows 3. Select a Media Type setting that corresponds to the paper you are printing on. See the table on page 63 for more information. Note: If a color setting is grayed out, it is not supported for the selected Media Type. Note: The Print Quality settings depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperFine - 2880 dpi for best quality.
SP4900_uguide.book Page 63 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 63 Use the Speed/Quality slider to set the desired quality level. Select from the following additional options and click OK: • High Speed for fast, bidirectional printing at lower quality. • Edge Smoothing to improve the quality of low-resolution images. • Finest Detail for sharper edges on vector-based data including text, graphics, and line art.
SP4900_uguide.book Page 64 Tuesday, December 9, 2014 12:30 PM 64 | Printing With Epson Drivers for Windows different settings to determine which one is best for the media you’re using.
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SP4900_uguide.book Page 66 Tuesday, December 9, 2014 12:30 PM 66 | Printing With Epson Drivers for Windows 4. Choose one of the following settings (if you select Color Controls or ICM, click the Advanced button after you select the setting): • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from three Printer Color Adjustment modes.
SP4900_uguide.book Page 67 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 67 Tip: If you turn off color management, you can still control the ink density, as described on page 75. • Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software. See page 107 for instructions. • ICM adjusts colors based on the printer’s ICC profile, using the Image Color Matching system.
SP4900_uguide.book Page 68 Tuesday, December 9, 2014 12:30 PM 68 | Printing With Epson Drivers for Windows 2. For the Source setting, select Roll Paper or Roll Paper (Banner). The Roll Paper (Banner) setting allows you to print a series of continuous images without any space between them. This option is not available with all applications, and is mostly for tiling an image. Tip: Creating a user-defined paper size generally lets you make the best use of your roll paper.
SP4900_uguide.book Page 69 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 69 6. Click the Expansion button to select a borderless sizing option. Choose Auto Expand or Retain Size, then click OK. Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion. Retain Size prints your image at the size you specify in your application.
SP4900_uguide.book Page 70 Tuesday, December 9, 2014 12:30 PM 70 | Printing With Epson Drivers for Windows 8. Choose one of the following Auto Cut settings: Normal cut • operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut by hand. See page 54 for instructions on operating the cutter manually. • Double cut Off disables automatic cutting.
SP4900_uguide.book Page 71 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 71 2. For the Source setting, select the paper source you’re using (Paper Cassette or Manual Feed). 3. Click Printable Area and select the setting you’d like, then click OK. Note: Use Feed Adjust B if you see banding at the bottom margin when using the Maximum setting. • Standard makes the bottom margin larger than the top and sides. • Maximum reduces the bottom margin.
SP4900_uguide.book Page 72 Tuesday, December 9, 2014 12:30 PM 72 | Printing With Epson Drivers for Windows If the size of your paper is not listed, you can create a custom paper size. Select User Defined. You see this window: Type a name for your custom size, then enter the size in hundredths of an inch (or millimeters) and click Save. Then click OK. 5. If you want to print to the edges of the page, click Borderless (not available for custom paper sizes).
SP4900_uguide.book Page 73 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 73 Choosing Page Layout Options Note: Select Landscape when you want to rotate your image 90°. You can print multiple copies, change the print orientation, reduce or enlarge your image, or print on both sides of the paper. 1. On the Properties or Preferences window, click the Page Layout tab. You see this window: Note: Select Landscape when you want to rotate your image 90°. 2.
SP4900_uguide.book Page 74 Tuesday, December 9, 2014 12:30 PM 74 | Printing With Epson Drivers for Windows 5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Settings button to select the color you want. 6. Click Job Settings if you want to have the time, date, and other information about your print job printed at the top or bottom of the page. Click Details, select the settings you want to use. 7.
SP4900_uguide.book Page 75 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 75 • Color Density lets you control the ink saturation level (for example, when you turn off color management in your printer software). • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page. • Paper Feed Adjustment helps reduce banding.
SP4900_uguide.book Page 76 Tuesday, December 9, 2014 12:30 PM 76 | Printing With Epson Drivers for Windows 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 61 through page 67 for details.) 5. Click the Custom Settings button.
SP4900_uguide.book Page 77 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 77 6. Verify that your settings are correct, type a name for the custom media type, and click Save. 7. After saving your settings, you can do the following: • To use the settings to print right away, select the name you gave them in the Media Type list. Select the rest of the necessary print settings and print.
SP4900_uguide.book Page 78 Tuesday, December 9, 2014 12:30 PM 78 | Printing With Epson Drivers for Windows 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose Advanced B&W Photo for the Color setting. 3. Click Custom, then click Advanced.
SP4900_uguide.book Page 79 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 79 4. You can adjust the following settings: • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the target found in the Tone Color Circle.
SP4900_uguide.book Page 80 Tuesday, December 9, 2014 12:30 PM 80 | Printing With Epson Drivers for Windows Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that you can share with others, who can import them for printing. In addition, the printer driver includes pre-defined setting groups for various types of printing.
SP4900_uguide.book Page 81 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 81 4. After saving your settings, you can do the following: • To use the setting group to print right away, select the name you gave it in the Select Setting list, if necessary, and print. • To save the settings to a file that you can share, click the Save/Del button again, click the name of the setting group in the list, click Export, select a location, enter a file name, and click Save.
SP4900_uguide.book Page 82 Tuesday, December 9, 2014 12:30 PM 82 | Printing With Epson Drivers for Windows Editing Printer Driver Settings 1. Click the Utility tab, then select Menu Arrangement. 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups • Move unused items into the Not Display group 3. When you’re finished, click Save.
SP4900_uguide.book Page 83 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 83 Managing Print Jobs Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs.
SP4900_uguide.book Page 84 Tuesday, December 9, 2014 12:30 PM 84 | Printing With Epson Drivers for Windows Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then click the Speed and Progress button. You see this window: Note: If you want to disable display of the progress meter during printing, you can click the Show Progress Meter checkbox to deselect it. 2.
SP4900_uguide.book Page 85 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for Windows | 85 • Page Rendering Mode speeds printing by rendering the entire page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing will take longer to start. • Coarse Rendering allows you to override the length or width limitations in applications (such as Photoshop) that restrict the number of pixels you can print.
SP4900_uguide.book Page 86 Tuesday, December 9, 2014 12:30 PM 86 | Printing With Epson Drivers for Windows Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. 1. Click the Utility tab, then click the Monitoring Preferences button. You see this window: 2.
SP4900_uguide.book Page 87 Tuesday, December 9, 2014 12:30 PM 87 Chapter 4: Printing With Epson Drivers for OS X Your Epson Stylus Pro 4900 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync® are included, so you can use color management features in Adobe® Photoshop® or other applications, or in the driver itself.
SP4900_uguide.book Page 88 Tuesday, December 9, 2014 12:30 PM 88 | Printing With Epson Drivers for OS X Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
SP4900_uguide.book Page 89 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 89 Choosing Page Setup and Basic Print Options Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect. You can choose from several options for printing on cut sheets or roll paper. You can also select the orientation of your image and the paper size.
SP4900_uguide.book Page 90 Tuesday, December 9, 2014 12:30 PM 90 | Printing With Epson Drivers for OS X Note: If you need more information about print options, click the ? button. Note: If you don’t see the Paper Size setting in the Print window, check for it in your application before printing. For example, you may be able to select it by opening the File menu and selecting Page Setup. 3. Choose your printer from the Printer menu. Select your printer 4. Click the Paper Size drop-down menu.
SP4900_uguide.book Page 91 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 91 Also be sure to select roll paper options, as described on page 96. Select the paper size, then choose the setting The following settings are available, depending on the size you choose: • The Standard size setting prints on cut sheet paper with a bottom margin larger than the top and sides.
SP4900_uguide.book Page 92 Tuesday, December 9, 2014 12:30 PM 92 | Printing With Epson Drivers for OS X • Roll Paper - Borderless (Retain Size) prints your image on roll paper at the size you specify in your application. You need to size it slightly wider than the paper width to print without borders. See page 88 for more information. • Roll Paper - Banner prints a series of continuous images without any margin space between them, but with normal side borders.
SP4900_uguide.book Page 93 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 93 8. Select Printer Settings from the drop-down menu. You see this screen: Select Printer Settings 9. If you created a custom paper size for your roll paper, select the Auto Expand or Retain Size option in the Paper Size drop-down menu. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. See page 88 for details. 10.
SP4900_uguide.book Page 94 Tuesday, December 9, 2014 12:30 PM 94 | Printing With Epson Drivers for OS X • Off (No Color Adjustment) to disable color management in the printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or another software application. See page 107 for instructions. • Select Color Controls, then choose one of the mode settings shown at the left in the drop-down menu: EPSON Standard (sRGB) increases the contrast in images.
SP4900_uguide.book Page 95 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 95 Choosing Advanced Media Control Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut. 1. Select Advanced Media Control from the drop-down menu. You see this screen: 2.
SP4900_uguide.book Page 96 Tuesday, December 9, 2014 12:30 PM 96 | Printing With Epson Drivers for OS X • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • • Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper. Platen Gap lets you fine-tune the setting for various paper thicknesses.
SP4900_uguide.book Page 97 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 97 2. Choose one of the following Auto Cut Settings: • Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. • Single Cut allows images to be printed end-to-end and saves paper.
SP4900_uguide.book Page 98 Tuesday, December 9, 2014 12:30 PM 98 | Printing With Epson Drivers for OS X Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on page 88 work with the Standard Expansion setting.
SP4900_uguide.book Page 99 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 99 Creating a Custom Preset and Printing Note: If you check the settings on each screen in the drop-down menu, go through them carefully from top to bottom. Avoid cycling through them repeatedly, or you may lose your settings. Caution: Do not open and close the Presets menu without typing a name, or you will lose your settings.
SP4900_uguide.book Page 100 Tuesday, December 9, 2014 12:30 PM 100 | Printing With Epson Drivers for OS X Choosing Advanced Black and White Photo Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
SP4900_uguide.book Page 101 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 101 4. Select Advanced Color Management from the drop-down menu. You see this screen: 5. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print.
SP4900_uguide.book Page 102 Tuesday, December 9, 2014 12:30 PM 102 | Printing With Epson Drivers for OS X • Max Optical Density: Adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower. • Highlight Point Shift: If your image is prone to gloss differential, checking Highlight Point Shift will help to reduce gloss differential by adding density to the highlights of your image.
SP4900_uguide.book Page 103 Tuesday, December 9, 2014 12:30 PM Printing With Epson Drivers for OS X | 103 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) name.
SP4900_uguide.book Page 104 Tuesday, December 9, 2014 12:30 PM 104 | Printing With Epson Drivers for OS X Selecting the Correct Media Type Setting The following table lists the settings designed to produce the best results on Epson media. If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com ( U.S. sales), www.epson.ca (Canadian sales). If you are using non-Epson paper, consult the manufacturer for the best setting.
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SP4900_uguide.book Page 107 Tuesday, December 9, 2014 12:30 PM 107 Chapter 5: Managing Color With Profiles For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. Assigning a profile to your image doesn’t alter it, only the interpretation of it by your software and how it appears on your monitor and in a printout.
SP4900_uguide.book Page 108 Tuesday, December 9, 2014 12:30 PM 108 | Managing Color With Profiles Note: The settings shown are suggested values. You see this window: 3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click OK. 4. Open the photo you want to print. If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK.
SP4900_uguide.book Page 109 Tuesday, December 9, 2014 12:30 PM Managing Color With Profiles | 109 6. Select File, then click Print or Print with Preview. 7. Click More Options or Show More Options, then select Color Management. 8. Click Page Setup, select page settings as necessary, and click OK. 9. Under Color Handling, select Let Photoshop Determine Colors or Photoshop Manages Colors. Note: If your image contains very saturated colors, select Perceptual.
SP4900_uguide.book Page 110 Tuesday, December 9, 2014 12:30 PM 110 | Managing Color With Profiles Selecting Print Settings and Printing 1. Click the Print button, select Epson Stylus Pro 4900 and select Printer Settings or Print Settings. 2. Select the Media Type setting for your paper (see page 104). 3. Set the rest of the print settings you want to use. Note: Make sure that you select Off (No Color Adjustment) or Off (No Color Management).
SP4900_uguide.book Page 111 Tuesday, December 9, 2014 12:30 PM Managing Color With Profiles | 111 Windows Printing With a Color Profile First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print. Note: The settings shown are suggested values. Setting Up Photoshop and Assigning a Profile 1. Open Adobe Photoshop. 2. Select Color Settings from the Edit menu. You see this window: 3. Select U.S.
SP4900_uguide.book Page 112 Tuesday, December 9, 2014 12:30 PM 112 | Managing Color With Profiles 5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image > Mode > Assign Profile or Edit > Assign Profile. Then select one of the following as the Profile setting: • A different RGB working space (or Profile), such as ColorMatch RGB or sRGB IEC61966-2.
SP4900_uguide.book Page 113 Tuesday, December 9, 2014 12:30 PM Managing Color With Profiles | 113 10. Under Profile or Printer Profile, select a profile for your printer and the paper you’ll use. Note: If your image contains very saturated colors, select Perceptual. This reduces the color saturation so that the colors fit within the printer’s color gamut. 11. For the Intent or Rendering Intent setting, select Relative Colorimetric or Perceptual, and click the Black Point Compensation checkbox.
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SP4900_uguide.book Page 115 Tuesday, December 9, 2014 12:30 PM 115 Chapter 6: Maintaining and Transporting the Printer The Epson Stylus Pro 4900 requires little maintenance to keep working at its best.
SP4900_uguide.book Page 116 Tuesday, December 9, 2014 12:30 PM 116 | Maintaining and Transporting the Printer Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. Note: You can replace the ink cartridges, cutter blade, and maintenance tanks yourself. Other printer parts need to be replaced by an authorized service technician. 2. Press r Menu. 3.
SP4900_uguide.book Page 117 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 117 Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s). Follow the steps below to use the utility to check the status. 1.
SP4900_uguide.book Page 118 Tuesday, December 9, 2014 12:30 PM 118 | Maintaining and Transporting the Printer Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, you can run a cleaning cycle to clear the nozzles. You can also turn on Auto Nozzle Check from the printer’s control panel.
SP4900_uguide.book Page 119 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 119 You see a menu like the following: Windows OS X 3. Select the Nozzle Check icon and follow the instructions on the screen. 4. After the pattern is printed, use at least a 10× eye loupe to examine it. Caution: Don’t run a cleaning cycle while thick media is loaded in the printer. • If the pattern looks good, as shown below, the print head is clean.
SP4900_uguide.book Page 120 Tuesday, December 9, 2014 12:30 PM 120 | Maintaining and Transporting the Printer Checking and Cleaning the Print Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle if necessary. 1. Press the button. 2. Press d until NOZZLE CHECK is selected, then press r. 3.
SP4900_uguide.book Page 121 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 121 Automatically Checking and Cleaning the Print Head Prior to a print job, the printer automatically checks the nozzles and cleans them if necessary. You can specify how often you want this to happen or turn this feature off. You can also have a nozzle check pattern printed on a regular basis, so you can check it yourself. 1. Press r Menu. PRINTER SETUP is selected. Press r again. 2.
SP4900_uguide.book Page 122 Tuesday, December 9, 2014 12:30 PM 122 | Maintaining and Transporting the Printer 4. Press d to select AUTO NOZZLE CHECK, then press OK to start checking the nozzles. The LCD screen will report any color that has a clog and prompt if you want to clean it. If no clog is detected, the message “Nozzle clog was not detected” will appear on the LCD screen.
SP4900_uguide.book Page 123 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 123 4. When cleaning is finished and the P power light stops flashing, print the nozzle check again to confirm that the head is clean. Note: You must use at least a 10× eye loupe to examine the nozzle check pattern for deflected nozzles. For effective cleaning, always run a nozzle check between cycles.
SP4900_uguide.book Page 124 Tuesday, December 9, 2014 12:30 PM 124 | Maintaining and Transporting the Printer 7. Press r, then press OK to start the alignment process. Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the front cover or turn off the printer during this process. 8. When the uni-directional alignment is finished, press r. 9.
SP4900_uguide.book Page 125 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 125 When the red B Ink Check light is flashing and INK LOW appears on the LCD screen, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK CARTRIDGE is displayed, the cartridge is expended. You must replace the cartridge before you can continue printing.
SP4900_uguide.book Page 126 Tuesday, December 9, 2014 12:30 PM 126 | Maintaining and Transporting the Printer 2. Press the ink compartment cover to open it. Caution: Leave the expended cartridge in the printer until you are ready to replace it. To prevent ink reporting errors, never replace the ink cartridges with the printer turned off. 3. Press in the cartridge you want to replace. The cartridge pops out. WARNING: Do not shake the expended cartridge, or ink may leak out.
SP4900_uguide.book Page 127 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 127 5. Make sure the replacement cartridge is the correct color and remove it from its package. Gently shake the cartridge for about 5 seconds before installing it. Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge or are trying to insert it in the wrong slot. Check the package and part number.
SP4900_uguide.book Page 128 Tuesday, December 9, 2014 12:30 PM 128 | Maintaining and Transporting the Printer Changing the Black Ink Cartridge You can use either Matte Black or Photo Black for printing. Both cartridges are installed all the time, and the printer knows which cartridge to use depending on the Media Type selected in the printer driver. You may sometimes need to switch cartridges as described below when using non-Epson media.
SP4900_uguide.book Page 129 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 129 Note: If you are unable to access the clock settings, it has already been set via software. Use Epson NetConfig to make clock adjustments. The printer will now automatically change the black ink depending on your media type selection. Changing the Date and Time 1. Press r Menu. 2. Press d until MAINTENANCE is highlighted, then press r. 3. Press d until you see CLOCK SETTING, then press r. 4.
SP4900_uguide.book Page 130 Tuesday, December 9, 2014 12:30 PM 130 | Maintaining and Transporting the Printer • To change the language on the LCD screen, press d to highlight LANGUAGE, then press r. Press d until you see the language you want, then press OK to select it. The printer exits maintenance mode and returns to normal operation. • To change the units of measurement, press d to highlight LENGTH UNITS, then press r. Press d to switch from METRIC to FEET/INCH, then press OK to select it.
SP4900_uguide.book Page 131 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 131 Replacing the Paper Cutter If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced. You can obtain a new cutter from Epson (part number C12C815351). See page 10 for ordering details. Removing the Old Cutter Make sure the printer is turned off, then follow these steps to remove the blade: 1. Open the ink cartridge covers. 2. Open the printer cover.
SP4900_uguide.book Page 132 Tuesday, December 9, 2014 12:30 PM 132 | Maintaining and Transporting the Printer 3. Use a cross-head screwdriver to remove the four screws holding the front cover in place, then remove the front cover. 4. Open the cutter cover.
SP4900_uguide.book Page 133 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 133 WARNING: The blade is sharp. Be careful when removing it. 5. Loosen the screw holding the cutter in place, then carefully remove the cutter from the printer. 6. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter into the holder.
SP4900_uguide.book Page 134 Tuesday, December 9, 2014 12:30 PM 134 | Maintaining and Transporting the Printer 2. Align the cutter cover, then press it in until it clicks into place. 3. Replace the front cover. Note: If you are using the optional SpectroProofer, install it without replacing the front cover. 4. Close the printer cover and ink cartridge covers. 5. If your printer is not cutting accurately, use the Cutter Adjustment from the Maintenance Menu on the control panel.
SP4900_uguide.book Page 135 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 135 Replacing the Maintenance Tanks The maintenance tanks store ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When a tank is almost full, a message appears on the LCD screen. When a tank is completely full, the printer stops working and a message appears on the LCD screen.
SP4900_uguide.book Page 136 Tuesday, December 9, 2014 12:30 PM 136 | Maintaining and Transporting the Printer Replacing the Ink Maintenance Tank 1. Open the right ink cartridge cover. 2. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. 3. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 4.
SP4900_uguide.book Page 137 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 137 Replacing the Borderfree Maintenance Tank 1. Remove the output tray. Note: If the optional SpectroProofer is installed, remove it. 2. Release the tank lock. 3. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.
SP4900_uguide.book Page 138 Tuesday, December 9, 2014 12:30 PM 138 | Maintaining and Transporting the Printer 4. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 5. Insert the new tank. Push it in firmly. 6. Set the lock, then replace the output tray. Note: The printer will not print if the tank is unlocked.
SP4900_uguide.book Page 139 Tuesday, December 9, 2014 12:30 PM Maintaining and Transporting the Printer | 139 Caution: Be careful not to touch the gears inside the printer. To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer. Be careful not to get water on the printer mechanism or electronic components. Don’t use a hard or abrasive brush. Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism.
SP4900_uguide.book Page 140 Tuesday, December 9, 2014 12:30 PM 140 | Maintaining and Transporting the Printer Preparing the Printer for Shipment 1. Turn off the printer and unplug the power cord. Caution: Do not turn off the printer by unplugging it or turning off a power strip. You will not be able to lock the print head, and ink will leak out of the reservoir, damaging the printer. 2.
SP4900_uguide.book Page 141 Tuesday, December 9, 2014 12:30 PM 141 Chapter 7: Solving Problems As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed.
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SP4900_uguide.book Page 143 Tuesday, December 9, 2014 12:30 PM Solving Problems | 143 When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem. Message Explanation Response BLACK INK ERROR The type of black ink setting in the printer does not match the setting in the driver.
SP4900_uguide.book Page 144 Tuesday, December 9, 2014 12:30 PM 144 | Solving Problems Message Explanation Response CLEANING ERROR Head cleaning did not clear the nozzles. Press to clear the error and run the head cleaning utility again. If cleaning doesn’t start, cancel printing from the computer. Then turn the printer off and back on again. CLEANING ERROR NOT ENOUGH INK. CONTINUE CLEANING? YES (RECOMMENDED) NO There is not enough ink to perform cleaning.
SP4900_uguide.book Page 145 Tuesday, December 9, 2014 12:30 PM Solving Problems | 145 Message Explanation Response INK CARTRIDGE ALERT A non-genuine ink cartridge is installed. Select DECLINE and replace the ink cartridge with a genuine Epson ink cartridge; see page 124. A non-genuine ink cartridge is installed. Replace the ink cartridge with a genuine Epson ink cartridge; see page 124. You tried to install an ink cartridge that cannot be used with this printer.
SP4900_uguide.book Page 146 Tuesday, December 9, 2014 12:30 PM 146 | Solving Problems Message Explanation Response MAINTENANCE BOX 2 ERROR The Borderfree maintenance tank is not installed correctly or needs to be replaced. Reinstall the maintenance tank or replace it if needed. See page 135. MAINT BOX NEAR THE END OF SERVICE LIFE One of the maintenance tanks is nearing the end of its service life and needs to be replaced. Check the LCD screen to see which maintenance tank needs to be replaced.
SP4900_uguide.book Page 147 Tuesday, December 9, 2014 12:30 PM Solving Problems | 147 Message Explanation Response NOZZLE CLOG DETECTED There is not enough space in the ink maintenance tank to perform cleaning. Select YES, then follow the instructions to replace the maintenance tank. Roll paper was not cut correctly. Press the button and open the front cover. Remove the uncut paper. The cutter may be blunt or incorrectly installed. Reinstall or replace the cutter if necessary; see page 131.
SP4900_uguide.book Page 148 Tuesday, December 9, 2014 12:30 PM 148 | Solving Problems Message Explanation Response PAPER LOAD ERROR Paper has jammed in the printer. Press the button and remove the jammed paper; see page 158 for more information. Paper has jammed in the printer. Press the button and remove the jammed paper; see page 158 for more information. PAPER LOW The paper roll is almost finished. Replace the roll. PAPER OUT No paper is loaded. Load paper.
SP4900_uguide.book Page 149 Tuesday, December 9, 2014 12:30 PM Solving Problems | 149 Message Explanation Response PAPER SKEW Paper is not loaded straight. Press the button and make sure the paper is loaded straight. The paper source selected in the printer driver and the control panel do not match. Check the Paper Source or Paper Size settings and make sure the paper is loaded correctly. The paper source selected in the printer driver and the control panel do not match.
SP4900_uguide.book Page 150 Tuesday, December 9, 2014 12:30 PM 150 | Solving Problems Message Explanation Response SPECTROPROOFER ERROR There is an error with the optional SpectroProofer. Refer to the SpectroProfer User’s Guide for additional information. The paper eject support is in the wrong position. Lower the paper eject support. The paper eject support is in the wrong position. Raise the paper eject support.
SP4900_uguide.book Page 151 Tuesday, December 9, 2014 12:30 PM Solving Problems | 151 If none of these suggestions help, try the solutions in the following table. Problem Solution Your print has horizontal banding. ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 124. ◗ Run a nozzle check and cleaning cycle.
SP4900_uguide.book Page 152 Tuesday, December 9, 2014 12:30 PM 152 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 124. ◗ Run a nozzle check and cleaning cycle. See page 118 for instructions.
SP4900_uguide.book Page 153 Tuesday, December 9, 2014 12:30 PM Solving Problems | 153 Problem Solution Your print has gaps or appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 124. ◗ Make sure the Media Type setting in the printer software is correct. ◗ Run a nozzle check and cleaning cycle (see page 118).
SP4900_uguide.book Page 154 Tuesday, December 9, 2014 12:30 PM 154 | Solving Problems Problem Solution The bottom edge of your print is smeared. ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting or drying time.
SP4900_uguide.book Page 155 Tuesday, December 9, 2014 12:30 PM Solving Problems | 155 Problem Solution Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer. ◗ Make sure the interface cable meets the requirements; see page 11 or 12. ◗ The printer port setting doesn’t match the printer connection port (Windows). Windows 8.x: Navigate to the Apps or All Apps screen.
SP4900_uguide.book Page 156 Tuesday, December 9, 2014 12:30 PM 156 | Solving Problems Problem Solution Blank paper is printed. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Make sure the Paper Size setting in your printer software is correct for the paper you’re using. ◗ Make sure the Paper Source setting in your printer software is correct. A ruled line on your print appears to shift. ◗ Align the print head as described on page 123.
SP4900_uguide.book Page 157 Tuesday, December 9, 2014 12:30 PM Solving Problems | 157 Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 56 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on page 55 to load the media correctly.
SP4900_uguide.book Page 158 Tuesday, December 9, 2014 12:30 PM 158 | Solving Problems Clearing Paper Jams When paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD screen. Follow these steps to clear a roll paper jam: 1. Cut the paper at the paper insertion slot. 2. Hold both ends of the spindle and lift up from the spindle holder. 3. Remove the jammed paper from the roll paper feeder or front manual feeder.
SP4900_uguide.book Page 159 Tuesday, December 9, 2014 12:30 PM Solving Problems | 159 4. Open the printer cover, if necessary, and remove any other jammed paper. 5. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on. Follow these steps to clear a cut sheet paper jam: 1. Remove the output tray and the paper cassette. 2. Remove the jammed paper.
SP4900_uguide.book Page 160 Tuesday, December 9, 2014 12:30 PM 160 | Solving Problems 3. If paper is jammed in the rear, remove the rear access panel by pulling it towards you as shown below. Remove the jammed paper and replace the rear access panel. 4. Remove jammed paper from the front manual feeder. 5. Open the printer cover and remove any other jammed paper if necessary. 6. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on.
SP4900_uguide.book Page 161 Tuesday, December 9, 2014 12:30 PM Solving Problems | 161 Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for updated drivers and utilities that may become available. Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. OS X 1. Select System Preferences, then select Print & Fax. 2.
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SP4900_uguide.book Page 163 Tuesday, December 9, 2014 12:30 PM 163 Appendix A: Specifications Clearing Stored Print Information Your Epson printer stores various print information for the last 10 jobs printed, such as print job name, computer name, date, time, number of prints, etc. If you wish to clear this information (for example, before selling your Epson printer to another party), you may do so by running the printer’s nozzle check pattern 10 times.
SP4900_uguide.book Page 164 Tuesday, December 9, 2014 12:30 PM 164 | Specifications Dimensions and Weight Specification Description Height 26 inches (405 mm) Width 40 inches (863 mm) Depth 36 inches (766 mm) Weight (without consumables) 115 lb (52 kg) printer, stand, and paper basket Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet 10/100 BaseT Safety Approvals Safety standards UL 60950-1 CSA 22.2 No.
SP4900_uguide.book Page 165 Tuesday, December 9, 2014 12:30 PM Specifications | 165 Cut Sheets Sizes 8 × 10 inches A4 (8.3 × 11.7 inches) Letter (8.5 × 11 inches) B4 (JB4) (10.1 × 14.2 inches) 11 × 14 inches 30 × 40 cm (11.8 × 15.7 inches) A3 (11.7 × 16.5 inches) US B (11 × 17 inches) Super A3/B (13 × 19 inches) B3 (JB3) (14.2 × 20.3 inches) 16 × 20 inches 40 × 60 cm (15.7 × 23.6 inches) A2 (16.5 × 23.
SP4900_uguide.book Page 166 Tuesday, December 9, 2014 12:30 PM 166 | Specifications Ink Cartridges Cartridge life: 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature: Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F Capacity: 200 ml Weight Approximately 0.
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