EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus Pro 17-inch Wide Format Printers ® Priority Technical Support Toll-Free Phone Number Security and Peace of Mind CPD-28163 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Wide Format Printers Welcome and Congratulations Congratulations on your purchase of the Epson Stylus® Pro 17-inch wide format ink jet printer. Your printer is designed to provide consistent high quality output in the demanding professional graphics environment. To ensure your complete satisfaction with its performance, Epson® is pleased to include the Epson PreferredSM Limited Warranty Plan described in this document.
Purchasing Extended Service: the Epson Preferred Plus Service and Support Plan The Epson Preferred Limited Warranty Plan offers premium warranty service for one year. We’d like to inform you of the opportunity to extend that premium level of service through the Epson Preferred Plus Service and Support Plan – Epson’s extended service contracts for the Epson Stylus Pro wide format printers.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Wide Format Printers extended service for one additional year (for three years of total coverage), subject to the conditions described in the next paragraph. No further renewal of extended service is available after that time. In order to qualify for a one-year renewal of extended service, the Total Prints counter on the printer must be at 7500 pages or less.
For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: _________________________________ Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number. Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Wide Format Printers Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc.
Repair Program: Under the Repair Program, (a) Epson can refer you to an Epson-authorized Customer Care Center near you, or (b) you can choose to ship your defective unit directly to Epson’s central service facility. If you choose (a), it will be your responsibility to contact the Customer Care Center and make arrangements to carry your printer in for service or (if offered by the Customer Care Center) to obtain on-site service. If you choose method (a) above, you can transport the unit without packaging.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Wide Format Printers return. (For details on packaging and shipping, please see “Repackaging and Transportation Instructions” below.) Repackaging and Transportation Instructions: To avoid permanently damaging the printer, it is extremely important that you follow the instructions below when preparing to ship or transport the printer. (Please refer also to the additional instructions in your Printer Guide.
5) If you need to ship the printer, repack it using the original box and packing materials. If you do not have the original box or packaging, contact Epson to arrange to obtain these. You will be charged a shipping and handling fee. 6) If you are transporting the printer for carry-in service, leave the ink cartridges installed. For carry-in service, you do not need to package the printer, but you must transport it in a horizontal position on a flat, stable surface.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Wide Format Printers 8) Any color change or fading of prints, or reimbursement of materials or services required for reprinting. 9) Any damage caused by using improper packaging materials or improper packaging and shipping. Under the Whole Unit Exchange or Repair Programs you may be billed for these damages. This warranty is not transferable.
be construed in accordance with the laws of the State of California, except the arbitration clause that shall be enforced pursuant to the Federal Arbitration Act.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 17-inch Wide Format Printers Epson and Epson Stylus are registered trademarks of Seiko Epson Corporation. Epson Preferred and Epson Store are service marks of Epson America, Inc. © 2010 Epson America, Inc. Epson America, Inc. – P.O.
