EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus Pro 24- and 44-inch Wide Format Printers ® Priority Technical Support Toll-Free Phone Number Security and Peace of Mind On-Site Repair CPD-28264 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers Welcome and Congratulations Congratulations on your purchase of an Epson Stylus Pro ink jet printer. Your printer is designed to provide consistent high quality output in the demanding professional graphics environment. To ensure your complete satisfaction with its performance, Epson is pleased to include the Epson Preferred Limited Warranty Plan described in this document.
Purchasing Extended Service: the Epson Preferred Plus Service and Support Plan The Epson Preferred Limited Warranty Plan offers premium warranty service for one year. We’d like to inform you of the opportunity to extend that premium level of service through the Epson Preferred Plus Service and Support Plan – Epson’s extended service contracts for the Epson Stylus Pro 24- and 44-inch wide format printers.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers If you purchased a one-year extended service plan, in order to qualify for a one-year renewal of that service the Total Prints counter on the printer must be at 9000 pages or less. The information on the Total Prints counter can be obtained from the printer Control Panel by pressing the Menu button: Menu > Printer Status > Total Prints.
For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: _________________________________ Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number. Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc.
On-Site Response: If the printer needs hardware repair and you are within Epson’s on-site service territory, an Epson Authorized Servicer will be contacted to make the repair at your facility. Epson will usually dispatch repair parts and a technician to your location for the next business day if determination that repair is required occurs prior to 1:00 PM Pacific Time. If that determination is made after 1:00 PM, dispatch will usually be for the second business day.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers What This Warranty Does Not Cover: This warranty does not cover: 1) Any damage caused by using non-Epson inks or ink cartridges, or any ink delivery system other than the system built into the printer (for example, any bulk ink system), or non-Epson media.
This warranty is not transferable. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs incurred. DISCLAIMER OF WARRANTIES: THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers Epson and Epson Stylus are registered trademarks of Seiko Epson Corporation. Epson Preferred and Epson Store are service marks of Epson America, Inc. © 2010 Epson America, Inc. Epson America, Inc. – P.O.
