User’s Guide
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
C Contents Welcome Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . 5 Registering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Reading Your Reference Guide . . . . . . . . . . . . . . . . . . . . . . .
Printing 2 Choosing the Right Paper and Settings . . . . . . . . . . . . . . . . 35 Handling Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Printing on Photo Paper . . . . . . . . . . . . . . . . . . . . . . . . 37 Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Basic Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . 39 Basic Printing on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . 42 Printing with Special Settings .
Scanning to an Application . . . . . . . . . . . . . . . . . . . . . . . . . 95 Registering New Applications . . . . . . . . . . . . . . . . . . . . 98 Removing Applications or Changing Properties . . . . . 100 Quick Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Setting Up the EPSON Scanner Monitor (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Selecting an Application in EPSON Smart Panel . . . . 102 4 Faxing with Smart Panel . . . . . . . . . .
Solving Problems 7 Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . 135 EPSON Stylus Scan Parts . . . . . . . . . . . . . . . . . . . . . . . . . 136 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Solving Problems Setting Up the EPSON Stylus Scan or Installing Its Software . . . . . . . . . . . . . . . . . . . . 137 Solving Problems with Printing and Copying . . . . . . .
W Welcome The EPSON Stylus® Scan 2500 is the complete solution for full-featured printing, scanning, and copying in a single device, without compromising quality. It’s the ideal printer for business graphics, single-page layout proofs, digital photography—or any project you create on your computer. It’s also a 36-bit professional color scanner that lets you capture images with amazing detail. You can scan, then e-mail or fax images, or publish them on a web site.
■ Quick scanning, which lets you automatically send your scan to a target application whenever you press the ] Scan button on the EPSON Stylus Scan control panel ■ Easy-to-use software for printing, scanning, and copying ■ Optional automatic document feeder (included with the EPSON Stylus Scan 2500 Pro model) for copying or scanning up to 20 pages at a time. Also lets you scan and copy legal-size documents.
■ Fax If you have a modem in your computer, you can send and receive faxes on your EPSON Stylus Scan 2500. Anything that you can scan in or create on your computer, you can fax. The same utility lets you receive incoming faxes. Or you can use eFax™ to receive faxes through your e-mail. See Chapter 4 for more information. ■ E-mail If you have a modem, an Internet connection, and an e-mail application, you can scan an image or a document, then send it to colleagues, customers, or friends.
■ Adobe® Acrobat® Reader Lets you read the on-screen manuals for EPSON Smart Panel, WinFax, FAXstf, Adobe PhotoDeluxe,® or any other files in the Portable Document Format (PDF). ■ Adobe PhotoDeluxe (on a separate CD-ROM) Image-editing software for enhancing your scanned photos, adding special effects, and creating projects like web pages, business cards, and calendars.
Warnings, Cautions, Notes, and Tips Please follow these guidelines as you read this manual: warning ■ Warnings must be followed carefully to avoid bodily injury. ■ Cautions must be observed to avoid damage to your equipment. ■ Notes contain important information about your EPSON Stylus Scan. ■ Tips give you useful hints for printing, scanning, and copying.
M Double-click the Manual icon, then double-click the EPSON STYLUS SCAN 2500 icon. The Reference Guide window opens: note: Click Install Reference Guide to copy the manual to your hard drive so you can read the guide at any time. To read the copied guide, do one of the following: Windows: Click Start, point to Programs, EPSON, and select EPSON Stylus Scan 2500 Reference Guide. Macintosh: Double-click the View Reference Guide icon in the EPSON STYLUS SCAN 2500 folder on your hard drive. 4.
After expanding the contents, you can click on the topic you want to view. If there’s a right arrow , click it to view subtopics. Then click the topic you want to see. Click here to expand a subtopic. Click here to view a topic. note: You probably installed Acrobat Reader when you installed your other EPSON Stylus Scan 2500 software. If not, you can install it from the EPSON Stylus Scan 2500 CD-ROM. Follow the instructions on your Start Here W sheet.
■ For PhotoDeluxe, locate the Getting Started guide (GetStart.pdf) in the English (Windows) or Extras (Macintosh) folder on your Adobe PhotoDeluxe CD-ROM. When you open an electronic manual, you’ll see this toolbar: Show navigation pane First page Previous page Last page Next page With Acrobat Reader, you have several ways to navigate through text: ■ Use the navigation pane on the left side of the screen to move quickly to the topic of your choice.
Using the EPSON Smart Panel Windows Macintosh You can use the EPSON Smart Panel for all types of scanning, as well as for high-quality copying and photo printing. You can also use it for quick scanning to any of the Smart Panel applications (see page 101 for details). note: Make sure you’ve installed your EPSON Smart Panel software, following the instructions on the Start Here sheet.
Copy Utility Click to display online help. Click here to make precise adjustments to the size of the output image. Click to start copying. Click to stop copying in progress. Click to make custom settings. Click to close the Copy Utility. You can use the control panel on your computer screen to make copies of printed pages and photos, with customized settings to enhance your copies.
Scan to Fax Click the speed-dial buttons, or . . . Click the numbers on the keypad to dial. Then click the Start button. If you have a modem, you can use a virtual “fax machine” on your computer screen to send photos or text. First place your page or photo face down on the EPSON Stylus Scan’s document table, then enter the fax number by clicking the keypad on your screen and click the Start button. The EPSON Stylus Scan scans your document and converts it to a fax image.
Scan to E-mail If you have a modem and e-mail service, you can use your EPSON Stylus Scan to send photos or documents. The Scan to E-mail utility saves the scan in any format you choose, including text. Then it opens your e-mail program so you can attach the scanned file and share it with friends or colleagues. For detailed instructions, see “Scanning to E-mail” on page 85.
Scan to OCR Optical character recognition, or OCR, converts a scanned text image into text that you can edit in a word processing program. The Scan to OCR utility makes it easy for you to do all the steps in this process: ■ Scan the document ■ Process and edit the text, using a window like this: If you scanned more than one page, click the page in this column that you want to edit. Edit your text here. Click the + or − button to enlarge or reduce the view.
Photo Print (Windows) tip: Try using the EPSON Photo Paper that came in your Media Pack to print your photos. The Photo Print utility gives you an easy way to reprint your photos in any size you want. You can scan in your photos and then print them on EPSON snapshot-size photo paper or cards. You can also use full-size sheets of photo paper to create enlargements or combine several prints on one sheet.
PrintFun (Macintosh) tip: Try using the EPSON Photo Paper that came in your Media Pack to print your photos. The PrintFun utility gives you an easy way to reprint your photos in any size you want. You can scan in your photos and then print them on EPSON snapshot-size photo paper or cards. You can also use full-size sheets of photo paper to create enlargements or combine several prints on one sheet.
Scan to Application This utility automatically scans your image and then opens it in any supported application program on your computer. You can select the program you want to use and the default file format for the scanned image, using this window: Registered applications appear here. Click to register a new application. Click to open the selected application. For detailed instructions, see “Scanning to an Application” on page 95.
Scan for Creativity This utility scans your image automatically and then opens it in PhotoDeluxe, which guides you through the steps to create a print project—such as a calendar, card, label, or web page. W With Windows, you first choose from 25 different project types you can create with your scanned images. To select a project, click its icon. Click here to display more projects. For detailed instructions, see “Scanning for Creativity” on page 91.
W Using Smart Panel in Palette Mode (Windows) In palette mode, your Smart Panel icons are arranged in a compact toolbar rather than a panel: To switch to palette mode: 1. Click the Smart Panel icon in the upper left corner of the Smart Panel window. You see the system menu: 2. Select Switch to Palette Mode. To switch from palette mode back to panel mode, click the Smart Panel icon on the palette toolbar and select Switch to Panel Mode.
1 Copying note: You can’t use the optional transparency unit with the copy function. You can use your EPSON Stylus Scan like a standard copier— load paper in the sheet feeder, place a document on the document table, then press the Copy button. You don’t even have to turn on your computer. The buttons on the EPSON Stylus Scan’s control panel let you make all the basic settings: paper and copy size, copy quality, number of copies, color or black and white, and lighter or darker copies.
Positioning the Original Document note: If you have the automatic document feeder, you can copy up to 20 pages at a time. See “Loading Your Document” on page 114 for instructions on loading your original in the automatic document feeder. First make sure you have paper loaded, following the instructions in “Handling Paper” on page 36. Then follow these steps to place the document you want to copy: 1. Open the document cover. 2. Place the original document face down on the document table.
Using the Control Panel You can perform most basic copy operations from the EPSON Stylus Scan’s control panel. LCD panel Scan Paper Size Copy Darker/Lighter Reduce/Enlarge B&W/Color Quality Stop/Clear Copies Error Operate Set Hold for Menu note: You can use the control panel’s Menu Mode to print a status sheet, set the bottom margin, change from U.S. to metric paper sizes, set the language on the LCD panel, or reset the control panel to the factory defaults.
note: To return a setting to its default, press the Stop/Clear button while changing the setting. When you restart the EPSON Stylus Scan, all settings automatically return to their defaults. 4. If you want to make your copy lighter or darker, press the + or – button under Darker/Lighter. The settings appear temporarily in the LCD panel, with the current setting bracketed. Continue to press the + or – button to move the brackets to a new setting.
Using the Copy Utility The Copy Utility on the EPSON Smart Panel gives you a way to produce professional quality copies with special features, like watermarks and time stamps. Make sure the Smart Panel software is installed and your printer is set up, connected to your computer, and turned on. Then continue with the instructions in these sections: ■ Basic copying ■ Adjusting the image size ■ Making advanced settings ■ Adding time stamps and watermarks ■ Saving custom settings Basic Copying 1.
You see the Copy Utility control panel on your screen. Click here to choose the type of paper you’re using. Click here to choose paper size. Click here to choose your document type. Click to save customized settings. Click to display online help. Click here to adjust the size of the output image (see page 25). Click to start copying. Click to stop copying in progress. Click to make advanced settings (see page 28).
7. Click the appropriate buttons to set copy quality, switch from color to black and white, or increase the number of copies you want to make. 8. When you’re finished selecting copy settings, click the large, green Copy button on the screen. The EPSON Stylus Scan scans the image and displays a progress bar on the screen. Then it loads paper and prints your copies. A print job control window also appears on the screen; see page 41 (Windows) or page 44 (Macintosh) for instructions on controlling printing.
You can also use the Scaling window to preview your copy and adjust the size. Follow these steps: 1. Click the Scale button on the Copy Utility control panel. You see the window below. Click and drag to resize your image by an exact percentage. Click to fit your image to a standard page size, or preview it before you resize it. 2. If you don’t need to preview the image, use the slider to reduce or enlarge it by an exact percentage. Then click OK to return to the control panel.
3. If you want to select a standard page size or preview the image, select Fit to Page. You see this window: preview area 4. Do one of the following: ■ Choose a page size from the Standard Size list. Continue with step 6. ■ If you want the software to automatically detect the correct image size, click Automatic, then click Recognize Test. A preview of your Output Image appears in the preview area beside your Source Image. Continue with step 6.
Making Advanced Settings note: When you make changes via the More settings button, the Document Type on the Copy Utility’s control panel automatically changes to User Setting. If you change to a different Document Type, you will lose your settings unless you save them. See page 34 for instructions on saving your settings.
Using an Automatic Photo Layout If you’re copying a photograph and want to adjust the layout automatically, follow these steps: note: If Automatic Photo Layout is grayed out, click the arrow on Automatic Document Enhancement. Make sure Photograph is selected, then click OK to return to the Imaging tab. The number of copies of an image you can fit on a page depends on the image size and page size. You may need to reduce the size of your images to fit several copies on a page. 1.
3. Select Monotone Conversion and click the arrow. You see this box: 4. Choose the tint you want to add to your copy and click OK. You return to the Imaging tab. Adjusting Colors and Collating Multiple Copies To adjust the colors in your image or to collate multi-page copies when using the automatic document feeder, follow these steps: 1. Click More settings on the Copy utility control panel. 2. Click the Color Setting tab: 3.
4. If you’re using the automatic document feeder and you selected Multi-page Document as the Document Type setting, you see the ADF Feature options. If you want to collate copies of multi-page documents into sets, select Collate Order. If not, leave Normal Order selected. 5. Click Close when you’re done. You return to the Copy Utility control panel. Adding Time Stamps and Watermarks Follow these steps to create a time stamp or watermark: 1. Click More settings on the Copy utility control panel. 2.
5. Click OK. Your printer driver opens and you see one of the following printer settings windows: Macintosh Windows W M 6. Click the Layout tab to open the Layout window. Click the Layout icon to open the Layout window. Click here to choose a watermark. Macintosh Windows W M 32 Copying 7. Click the arrow in the Watermark selection box and select a predefined watermark from the list. Click the Watermark checkbox, then select a predefined watermark from the list.
8. If you want to change the color, position, size, or density of the watermark, do one of the following: W Click Settings. You see the Watermark window. Make any changes you want and click OK. M Change the watermark settings on the Layout window and click OK. You return to the printer settings window. W 9. Click OK again to close the Properties window. M Click Print to close the printer settings window. You return to the Advanced tab in the Copy Utility control panel. 10. Click Close.
Saving Advanced Settings You can save your advanced settings as a user-defined document type. Then, when you want to use the same settings again, select your new document type in the Document Type list. Follow these steps to save your settings: 1. After you’re finished making changes to your settings, click Save Settings on the Copy Utility control panel. You see the Document Type Setting box: Type a name for your document type here. 2. Type a name in the Name box and click Save. 3. Click Close.
2 Printing Printing with your EPSON Stylus Scan 2500 is a lot like using any other printer; just click the Print button (or select Print from the File menu) in any Windows or Macintosh program. For printing photographs in a variety of creative layouts, you can use Photo Print (Windows) or PrintFun (Macintosh) in the EPSON Smart Panel.
Your printer adjusts itself for each type of paper, which is why the Media Type setting in your printer’s software is so important. Although you only need to make a few basic settings, such as ink color and paper size, you may want to experiment with your printer software’s advanced settings. These allow you to fine-tune your printouts for professional results. See “Printing with Special Settings” on page 44 for details.
note: For limitations on other special papers, see the Printer section of your electronic EPSON Stylus Scan 2500 Reference Guide. ■ Don’t load paper above the arrow on the left edge guide. ■ You can load up to 20 sheets of Photo Paper, 30 transparencies, or 30 Photo Quality Ink Jet Cards. For Photo Quality Ink Jet Paper, you can load up to the arrow mark on the left edge guide. ■ Use a support sheet if you find it in the paper package.
Printing on Envelopes You can print on almost any kind of envelope. Load up to 10 envelopes in the printer’s sheet feeder, flap edge first, with the flap side down. Slide the left edge guide against the envelope’s edge. note: Set the paper thickness switch to the + position. (Return the switch to the 0 position before you print on regular paper.) Be sure to select Plain paper as the Media Type setting and select the correct envelope size before you print.
W note: For more information on printing, see the electronic EPSON Stylus Scan 2500 Reference Guide. Basic Printing with Windows You can print any type of document from any Windows program following the steps in this section. Before you start, make sure the EPSON Stylus Scan is set up, connected to your computer, turned on, and the software is installed. See the Start Here sheet for instructions. 1. Load paper as described on page 36. 2. Open the File menu and click Print.
3. After you click the Properties button, you see the EPSON Stylus Scan 2500 Properties window: Select the paper you loaded. This box shows you the current settings. Choose Color, unless you’re printing in black only. Set the Mode option to Automatic. Choose between faster printing or better quality. Click if you need more information. Choose the settings noted above. If you’re not sure which Media Type to choose, see page 48.
5. Click the Layout tab if you want to do any of the following: reduce or enlarge your printed image, print multiple pages on one sheet of paper, “tile” an image to make a large poster, or add a watermark. 6. Click OK until you see the Print window again. To start printing, click OK or Print, depending on your application. After a moment, the Progress Meter window appears. You can cancel, pause, or restart your print job. You can also see how much ink you have left and view printing tips.
M Basic Printing on a Macintosh You can print any type of document from any Macintosh program, following the steps in this section. Before you start, make sure the EPSON Stylus Scan is set up, connected to your computer, turned on, and the software is installed. Also, make sure you’ve selected SS 2500 in the Chooser. See the Start Here sheet for instructions. 1. Follow the instructions for loading paper on page 36. note: Click the Help icon for more information about any setting.
4. Now open the File menu and choose Print. You see the Print Options window. (If you click the Print button on your screen you may not see a print window.) Select the paper you loaded. This box shows you the current settings. Choose Color unless you’re printing in black only. Set the Mode option to Automatic. Choose between faster printing or better quality. 5. Choose the settings noted above. If you’re not sure which Media Type to choose, see page 48. 6.
If you turned on background printing, EPSON Monitor3 begins. To display the EPSON Monitor3 window, select EPSON Monitor3 in the Macintosh Application menu. In addition to viewing your print job’s progress, you can cancel , pause , or restart your print job from this window. Printing with Special Settings You can choose special settings for photographs and other types of print jobs, or customize advanced printing features to fit your needs.
Enhancing Photographs If you have low resolution photographs, special print settings can improve their appearance. Although you can also edit your photos with PhotoDeluxe, the changes you make are permanently applied to your photos. When you use your print settings, it only affects the printout, not the photo itself. 1. Open your EPSON Stylus Scan 2500 Properties window (Windows; see page 39) or Print options (Macintosh; see page 43). 2.
Select one of the types listed below: ■ Text/Graph: For printing graphics-intensive documents like presentations with charts and graphs. W ■ Economy: For rough drafts on plain paper. Saves ink. ■ ICM: (Image Color Matching; Windows only) For printing documents created in an ICM compatible application, and for matching monitor colors as closely as possible.
3. Click the Custom button, then click the Advanced button. You see the Advanced window: Macintosh Windows 4. Check the Media Type and Ink settings. These are the same as the ones you selected on the main printer software screen. You can change them here as you customize your settings, if needed. tip: After you customize your print settings, you can save them as a group. Then you can reuse them whenever you print a similar project. Click Save Settings in the Advanced window.
Choosing the Right Settings for EPSON Papers You need to choose the right Media Type setting so your EPSON Stylus Scan can adjust the ink coverage accordingly. This ensures that you’ll get the best print results on any kind of paper. Before you print, always check your Media Type setting. Here are the settings you should choose for EPSON paper: For this paper . . . Select this Media Type setting . . .
W Using Photo Print (Windows) The easiest way to print photographs is to use Photo Print on the EPSON Smart Panel (Windows only). You can print on special snapshot-size paper (like the 4 × 6-inch EPSON Photo Paper in your Media Pack), create enlargements, or print several small pictures on one sheet. You start by scanning in one or more pictures or opening images that are already saved on your computer.
4. Click Scan Photos. You see this window: 5. Click the Start Scan button on your screen to scan your photo.
6. If you want to scan more photos, click Yes and repeat steps 4 and 5 above. If you’re finished scanning, click No. You see your photo(s) in a window like this: For a closer look, double-click an image to open it in the Image Viewer window. See page 88 for more information. 7. Click Finish Verification. Then continue with the steps in “Printing Your Photos” on page 53.
Opening Images on Your Computer 1. Click the Smart Panel icon on the Windows task bar to open the Smart Panel. Then click the Photo Print icon. You see the Photo Print welcome. 2. Click Start. The Photo Print window opens: 3. Click File from Disk. You see a Select Folder window: 4. Locate the folder where your image(s) are stored. Then click OK. You see your image(s) displayed briefly on the screen. Then you see the Photo Print selection window. Continue with the instructions in the next section.
Printing Your Photos You can choose to print one copy of all the scanned or opened images, or you can set the number of prints for each image. ■ If you click Select All, you see the layout window. Continue with step 1 on page 54. ■ If you click Specify number of prints, you can click an image, and then use the up and down arrows to set the number of prints for each image, as shown below. Click here to increase the number of prints for an image.
When you’ve set the number of prints you want for each image, click Finish. You see the layout window: Click to print on EPSON Photo Quality Ink Jet Cards. Click to print on EPSON 4 × 6-inch Photo Paper. Click to print on plain paper or any letter-size special ink jet paper. note: See page 36 for instructions on loading and handling paper. 1. Click the button for the paper you’re printing on.
If you click Letter, for example, you see the following: Displays the number of sheets you’ll need to print your photos in that layout. 2. Click the layout that you want to use for printing. On a letter-size sheet, for example, you can have 1, 2, 3, 6, or 8 prints per page, depending on the size print you want. If you are only printing one image, you can have up to 8 copies of the picture on one sheet.
3. Click Plain Paper, then click the small arrows at the right to scroll through the Media Type list. Choose the right Media Type for the paper you’re printing on, For example: note: ■ Your printer automatically adjusts the ink coverage according to the Media Type setting you choose. Choose 360 dpi Ink Jet Paper if you’re printing on EPSON 360 dpi Ink Jet Paper.
5. Choose from the following settings (not all settings are available for all paper sizes and layouts): ■ Standard trimming, which automatically crops and enlarges your photo slightly to fit the layout, or Do not apply trimming. ■ If you chose Standard trimming, you can select Print with cutting guide to print a cutting guideline around your images. You can then select Print with white border to add a white border between your image and the cutting guideline, if you want.
M Using PrintFun (Macintosh) The easiest way to print photographs is to use PrintFun on the EPSON Smart Panel (Macintosh only). You can print on special snapshot-size paper (like the 4 × 6-inch EPSON Photo Paper in your Media Pack), create enlargements, or print several small pictures on one sheet. You start by scanning in one or more pictures or opening images that are already saved on your computer.
4. Click Scan Photos. You see the PrintFun scanning window: note: If you’re scanning a printed picture that is not a film-processed photograph), make sure you choose Magazine, Newspaper, or Brochure. These settings will give you better scans and eliminate unwanted dot patterns. 5. Select the type of document(s) you’re scanning from the Scan Material icons. If the basic settings listed beneath the icons are correct, go to step 8.
8. If you’re using the document table to scan more than one image, click Scan Multiple Images. 9. If you’re using the optional automatic document feeder, click Enable ADF. Then go to step 12. If you’re not using the automatic document feeder, go to step 10. note: You can’t use the Preview button if you’re using the optional automatic document feeder. 10. Click the Preview button. The EPSON Stylus Scan scans your document and displays a preview in the scan window on your screen: 11.
14. When scanning is completed, you see a window like this: If you want to print individual photos, click the Print Photos button. After a moment, the Presto! PrintFun Photo window opens. Continue with “Printing Your Photos” on page 63. If you selected multiple images and you want to print them all on one sheet of paper (like a proof sheet), click the Print Catalog button. The Presto! PrintFun - Catalog window opens. Continue with “Printing a Catalog of Your Photos” on page 66.
Opening Images on Your Computer 1. Open the Apple menu and click EPSON SMART PANEL to open the Smart Panel. Then click the PrintFun icon. You see the PrintFun welcome. 2. Click Start. The PrintFun window opens: 3. Click File from Disk. You see the Select Image Files’ Folder window. 4. Locate your image folder. Then click Open. You see your image(s) displayed briefly on the screen. Then you see the Presto! PrintFun - Photo window described in the next section.
Printing Your Photos You can choose to print one copy of all the scanned or opened images, or you can set the number of prints for each image. 1. Scan your photos or select your files as described in the previous sections. 2. From the PrintFun index window, click Print Photos. You see the PrintFun - Photo window: 3. Select your paper size and desired layout from the Paper Style list. You can choose from a variety of different paper sizes. Each size has multiple layouts to choose from.
5. Select your paper from the Media Type list. You can select one of the following settings: ■ Plain Paper ■ 360 dpi Ink Jet Paper ■ Matte Paper - Heavyweight ■ Photo Paper ■ Photo Quality Glossy Film ■ Ink Jet Transparencies 6. Select the number of copies by clicking the arrow buttons. (The number of copies applies to all the pages, so if you have three pages of images and you choose 2 copies, you’ll print six pages.) 7. To add a title to the top of all your pages, click the Title button.
9. Make any changes you want as described below (the preview reflects your selections): ■ Add a Title, Date, or Outline to your photo by clicking the corresponding boxes to select them. ■ Add a color effect to your image by clicking Black and White, Brown, or Blue. ■ Resize the image in its cell by selecting one of the following: Original, Fit the Cell (No Trimming), Fit the Cell (Trimming), or Adjust. If you select Adjust, you can drag the slider to resize the image to an exact size.
Printing a Catalog of Your Photos You can print out a catalog of all your scans to use for reference or to see your images before you print them. Follow these steps: 1. Scan your photos or select your files as described in the previous sections. 2. From the PrintFun index window, click the Print Catalog button. You see the PrintFun - Catalog window: 3. To add photos, click the image thumbnail on the left and then click the frame where you want the photo to appear.
7. Change the number of printouts and their size with the Row and Col (column) settings. (The settings are reversed when you switch between Portrait and Landscape.) 8. To add a title, click the Title button. Type your title in the box. You can also change the font for your title. Click OK when you’re done. 9. Select the number of copies by clicking the arrow buttons. (The number of copies applies to all the pages, so if you have three pages of images and you choose 2 copies, you’ll print six pages.) 10.
12. Make any changes you want as described below (the preview reflects your selections): ■ Add a Title, Date, or Outline to your photo by clicking the corresponding boxes to select them. ■ Add a color effect to your image by clicking Black and White, Brown, or Blue. ■ Resize the image in its cell by selecting one of the following: Original, Fit the Cell (No Trimming), Fit the Cell (Trimming), or Adjust. If you select Adjust, you can drag the slider to resize the image to an exact size.
3 Scanning Scanning with the EPSON Stylus Scan 2500 lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site, or use them to create projects that you can print out. If you’re experienced with scanning, you can use the EPSON Stylus Scan TWAIN interface to scan with applications like Adobe Photoshop® or any other TWAIN-compliant program.
■ Scanning for creativity (PhotoDeluxe projects) ■ Scanning to an application ■ Quick scanning Basic Scanning with TWAIN The basic scanning process involves a number of steps: note: The commands you choose in steps 3 and 5 differ from one host application to another. For example, with some host applications you might choose Acquire or Select Source from the File menu instead of Import.
4. Select EPSON Stylus Scan FB and click one of the following: W Select M OK 5. From the File menu, choose Import, then select one of the following: W TWAIN 32 M TWAIN Acquire The EPSON TWAIN window opens. (The Windows screens are shown, but the Macintosh screens are the same.) Select the basic settings. Size the image. Adjust the resolution. Scan the image. 6.
7. Choose your Image Type: ■ Select Color Photo to scan a color photograph in 24-bit color. ■ Select Color Photo De-screening to remove moiré patterns from a halftone picture (for example, from a photo in a magazine). ■ Select Black & White Photo to scan a photo in gray tones. ■ Select Line Art to scan your image in black and white without shading. ■ Select OCR to scan text. ■ Select Copy & Fax to scan a document combining text and graphics in black and white at draft quality. 8.
3. Click the Auto Locate button to automatically set the scan area for your image. (To scan only part of your image, see page 75.) 4. To optimize your image automatically, click the Auto Exposure button. Your TWAIN software adjusts color, tone, contrasts, and highlights for you. Skip to step 8 if you choose this setting. 5. To adjust the highlights and contrast in your image, click the Image Controls button. You see the following box: Lighten or darken your image. Adjust the midtones.
6. To correct image tones, click the Tone Correction button. You see the following box: Select the colors you want to modify. Drag points on the tone curve to adjust the tone. 7. To adjust colors, click the You see this box: Color Adjustment button. Remove unwanted color casts from your image. Adjust the intensity of the color. 8. When you’ve finished making changes, click the Scan button. Your image is scanned to your host application.
Scanning Part of an Image Scanning is faster if you reduce the size of the image by scanning only part of it. If you want to select a portion of your image for scanning, follow these steps: 1. Click the Auto Locate button on the EPSON TWAIN window. A frame appears around your preview. 2. Click and drag a corner of the frame to define the area you want to scan. Frame 3. Click the Zoom Preview button to preview your redefined image. 4.
Scanning to OCR OCR (optical character recognition) is the process of converting a scanned image into text that you can edit in a word processing program. After you scan your document, the software processes or “recognizes” it. Then you can edit it and either save the file or open it in any word processing program on your computer. This section covers: ■ Scanning the text ■ Processing the text ■ Saving the text file Scanning the Text 1.
5. Click the Paper Size button that corresponds to the page you’re scanning. note: If you’re an advanced user and want more control over your settings, click the TWAIN button. See page 70 for information about using the TWAIN settings. 6.
Processing the Text When scanning is completed, you see this window: If you have a different OCR program on your computer, you can select it here. 1. If the text you scanned is not in English, select the correct language. 2. Make sure the OCR Engine option is set to use the OCR program you have on your system. If necessary, select one from the list. 3. Click Options. You see the box shown below. 4.
6. Click Straighten Image to have the software automatically correct crooked scans and improve the accuracy of the text. 7. Click OK to return to the Scan to OCR window. Then click Recognize to process the text. When processing is completed, you see a window like this: If you scanned more than one page, click here to display the one you want to edit. Edit your text here. Click to enlarge or reduce the view. This window shows a close-up of the scanned image. 8. Your text appears in the square window.
10. When you’re done editing the text, click the Finish button. You see the Export window: You can either save the text file or open it in a word processing program for further editing. Follow the instructions in “Saving the Text File” below, or “Opening a Word Processing Program” on page 82. Saving the Text File 1. Click Save in the Export window.
2. Choose a file type from the following list. ■ Text Document: For files that you can open and edit with any text editor. Text documents contain no formatting. ■ RTF Document: (Rich Text Format) For files that you can open and edit in Microsoft® Word (Windows), SimpleText (Macintosh), or many other popular programs. Rich Text Format documents contain limited formatting. ■ HTML Document: (Hypertext Markup Language) For files that can be viewed in a browser or posted on the Web.
6. Click the Save button. You see the following window: note: If you’re saving your file in PDF format, you’ll see the Save As window instead of the Continue Exporting window. Navigate to the folder where you want to save your file, type a new file name, and click OK. Type any information you want to add on the next screen, then click OK again. 7.
The program opens and displays your file. You can work with it just like any other file on your computer. The file is automatically named as follows: note: Your files are not actually saved until you save them in your word processing program. If you close the program before saving the files, they are lost. W ■ The default file name is DOCU0001 in your Windows\temp folder. M ■ The default file name is ocr___01 (three underscores) in the Temporary Items folder.
Changing Word Processor Program Properties If you want to change the way your program opens scanned files, click the Property button. You see this window: 84 Scanning ■ To change the default file format, select a program on the list. The default file format appears in the Format box. You can select any of the other formats (there may be only one available). ■ If you want to add a program to the list, you need to use Scan to Application. See page 98 for instructions.
Scanning to E-mail If you have a modem, Internet service, and an e-mail application, you can easily share photos and other images. After you scan the image, your software can convert it to a variety of file formats for easy viewing. You can even have the image open automatically when the recipient reads your e-mail message. note: Before you can scan to e-mail, you need to have a modem that is already connected to the Internet. Scanning Your Document 1.
To change the basic settings chosen by the Scan Material selection, go to steps 6 and 7. If you’re an advanced user and want more control over your settings, click the TWAIN button. See page 70 for information about using the TWAIN settings. 6. Choose one of the following Scan Mode buttons: ■ Color: For any type of document or photo in color ■ Grayscale: For black and white photographs or artwork with subtle shading ■ Black&White: For text or drawings with no shading. 7.
note: You can’t use the Preview button if you’re using the optional automatic document feeder. 10. Click the Preview button. The EPSON Stylus Scan scans your document and displays a preview in the scan window on your screen: 11. Click and drag the dotted-line border on the preview to define the area you want to scan. You can also adjust any of your other settings at this point. 12. Click the Scan button. Your original document is scanned.
14. When scanning is completed, you see a window like this: For a closer look, double-click any image to display it in the Image Viewer window. Click to change the image size. Click to see the next or previous image. Choose Exit (Windows) or Quit (Macintosh) from the File menu when you’re finished viewing your file. You return to the image selection window. To format and send your scanned file, see the next section.
Formatting and Sending the File 1. At the Specify window, click Specify Name & Type. You see this box (shown to the left) next to the window. 2. Enter a file name prefix for your scans. If you scanned more than one image, they will be automatically numbered. 3. Under File Type, choose a file format for your scanned images. ■ Windows Macintosh The JPEG format is a good choice for most images. If you select JPEG as the image type, the Option button becomes active.
5. Click Finish in the image selection window. note: The software detects the e-mail programs on your computer and lets you choose the one you want to use. Scan to E-mail supports Lotus® cc:Mail ® 6.0, Qualcomm® Eudora Pro® 3.0, Netscape Mail ™ 4.x, and MAPI-compliant mail programs like Microsoft Exchange® and Microsoft Outlook® 97. 6. Select the e-mail program you want to use, then click Send E-mail. Your e-mail program opens.
Scanning for Creativity Your EPSON Stylus Scan lets you turn your photos into creative projects like calendars, business cards, and letterheads. Scanning for Creativity makes these projects simple by automatically opening the PhotoDeluxe program that came with your EPSON Stylus Scan. Scanning Your Images 1. Place your original document(s) face down on the document table, as described in “Positioning the Original Document” on page 20. 2.
7. If you selected Scan Multiple Images, a message appears asking if you want to continue scanning. If you click Yes to scan more images, click inside the dotted line border on the preview image and move it to the next image. Size the border as necessary, then repeat steps 6 and 7.
note: Once PhotoDeluxe is open, you can use all of its features to edit and enhance your photo, add text and special effects, or create many types of projects. For more information, click Help or check the electronic manual for PhotoDeluxe, as described on page 7. PhotoDeluxe opens with your scanned image in the Hold Photo area on the left: Click the first tab. Scanned image in Hold Photo area. Work area. 4.
M Creating Your Project on a Macintosh You see the Scan for Creativity launch window. 1. Click the Launch PhotoDeluxe button to open PhotoDeluxe. PhotoDeluxe opens with your scanned image in the work area: Cards & More button. note: Once PhotoDeluxe is open, you can use all of its features to edit and enhance your photo, add text and special effects, or create many types of projects. For more information, click Help or check the electronic manual for PhotoDeluxe, as described on page 7.
Scanning to an Application For complete flexibility, Smart Panel lets you scan and send your scanned files to any application program on your computer. 1. Place your original document(s) face down on the document table, as described in “Positioning the Original Document” on page 20. 2. Do one of the following to open the EPSON Smart Panel: W Click the M Open the Apple menu and select EPSON SMART PANEL. Smart Panel icon on the Windows taskbar. 3. Click the Scan to Application icon.
If you click Yes to scan more images, click inside the dotted line border on the preview image and move it to the next image. Size the border as necessary, then repeat steps 6 and 7. If you click No, go to step 8. 8. When scanning is completed, you see a window like this: For a closer look, double-click any image to display it in the Image Viewer window. Click the + or – button to change the image size. Click to see the next or previous image. 9.
10. Click Finish Verification. You see a window like this: Registered applications appear here. Click to open the selected application. (To register additional applications, see page 98. To remove applications from the display or change application properties, see page 100.) note: If your application can only open one file at a time and you have more than one image selected, you’ll have a chance to save the rest of them for later use. 11.
Registering New Applications You can register any program on your computer so you can open it with Scan to Application. Follow these steps: 1. In the Scan to Application launch window, click the Register Application button. You see the following window: Windows Macintosh 2. Click the Browse button to locate the application you want to register.
3. Select the .exe file (Windows) or program file (Macintosh) that launches the application, then click Open. You return to the Register Application window, with the program information displayed: Macintosh Windows 4. The application name appears in the Title box, but you can type in a new one, if you want. W 5. Select the icon you want to display in the Scan To Application window. 6. Select the default file format for scans opened in the application you’re registering.
Removing Applications or Changing Properties You can remove programs that you don’t want to appear in the Scan to Application window, or change the default format for each program’s files. 1. In the Scan to Application launch window, click the Property button. You see a window like this: Unregister appears only if you registered the application, as described in the previous section. 2. Select the program you want to remove or change. The default file format appears in the Format box.
Quick Scanning If you often work with your scans in the same way, you can save time by setting up your EPSON Stylus Scan for quick scanning. For example, you might find that you generally want to e-mail your scans to customers or colleagues, or work with them in PhotoDeluxe. You can set up your scanner so that you automatically start the Smart Panel’s Scan to E-mail or Scan for Creativity by just pressing the ] Scan button on the EPSON Stylus Scan’s control panel.
2. If necessary, click Browse, locate the EPSON Smart Panel program file, and click Open. When the EPSON Smart Panel icon appears in the Launch Application box, click OK. To select an application for quick scanning in EPSON Smart Panel, see the next section. Selecting an Application in EPSON Smart Panel 1. Do one of the following to open the EPSON Smart Panel: W Click the M Open the Apple menu and select EPSON SMART PANEL. Smart Panel icon on the Windows taskbar. 2.
4 Faxing If you have a modem, you can send and receive faxes with your EPSON Stylus Scan. You can fax anything that you can scan in or create on your computer. Depending on your system, you’ll use different utilities and software for faxing: ■ If you have Windows, you’ll use the WinFax and Smart Panel software that came with your EPSON Stylus Scan. ■ If you have an iMac™ with an internal modem, you’ll use Smart Panel with the FAXstf software that came with your iMac.
Faxing with Smart Panel Your EPSON Stylus Scan works with your Smart Panel software and the modem in your computer to send and receive faxes. In addition, all incoming faxes can be automatically printed or stored on your hard drive (Windows only). Using the Scan to Fax utility on the Smart Panel is just like using a fax machine on your computer screen.
3. Click the Scan to Fax icon. You see the Scan to Fax window: : Quality and Pages buttons. Windows Start button. Quality and Pages buttons. Macintosh Start button. 4. Click the Quality button to select one of these settings: ■ Normal for everyday fax quality ■ Fine for higher resolution quality ■ Photo for faxing smooth-looking photographs 5. Click the Pages button to indicate whether you are faxing a single page or multiple pages.
9. Click the Close button on your screen to close the Scan to Fax window. Receiving Faxes note: If you have only one phone line for your modem and telephone, you might want to set up your system to receive faxes manually. See your fax program documentation for instructions. note: You can have faxes print out automatically when you receive them (Windows only). Click the Auto Print-out button on the Scan to Fax window to turn on this feature.
2. Click a fax entry to display a small thumbnail image. Then you can do any of the following: ■ Click the View button to open the Image Viewer window and display the faxed document. See “Scanning Your Document” on page 85 for information about the Image Viewer. ■ Click the Print button to print the selected document. See “Printing” on page 35 for more information. ■ Click the Save button to save the fax on your computer. See “Saving the Text File” on page 80 for instructions.
Customizing Scan to Fax You can add (or change) header information that appears at the top of your faxes and set up the speed dial buttons. Follow these steps: 1. In the Scan to Fax window, click the You see the Setting window: Setting button. 2. Under Personal Information, enter the text you want to appear on the header at the top of your faxes. note: You must use the optional automatic document feeder to fax documents more than 11.7 inches long. 3. If necessary, select a Scan Size.
Using eFax Because it lets you receive faxes through your e-mail, eFax eliminates the need for a dedicated phone line for your faxes. You don’t have to worry about missing faxes when your computer is off or when you’re connected to the Internet. Your friends and associates send you faxes by dialing your eFax number on their fax machines, just as if you had a fax machine. And if you want to send faxes as well as receive them, you can sign up for eFax Plus. note: eFax is an Internet service provided by eFax.
3. Click eFax.com on the toolbar. Your browser opens and connects you to the eFax.com web site, where you can register for eFax. In a few days, you’ll receive a confirmation e-mail from eFax.com that includes your personal fax number and PIN. 4. Close the eFax microviewer when you’re finished. Share your fax number with others and print it on your business cards. Faxes will arrive as attachments to your e-mail messages. To read them, just open the attachments.
5 Using the Automatic Document Feeder note: If you don’t have the EPSON Stylus Scan 2500 Pro model, you can purchase the automatic document feeder as an option. See page 159 for details. If you have the EPSON Stylus Scan 2500 Pro model, your printer came with an automatic document feeder. This unit is handy when you need to scan or copy multi-page documents. You can use the automatic document feeder with the EPSON Stylus Scan’s control panel for copying without using your computer.
3. Raise the EPSON Stylus Scan document cover and remove the option cover, as shown below. Document cover Option cover 4. Hold the automatic document feeder as shown and insert its hinges into the holes. Then close the automatic document feeder.
5. Attach the automatic document feeder’s connector to the EPSON Stylus Scan’s option interface. 6. Attach the paper support to the automatic document feeder by sliding it into the slots, as shown below.
Loading Your Document Your automatic document feeder can load up to 20 sheets of the following paper sizes: Letter, Legal, Checks, A4 (8.27 × 11.7 inches), and B5 (7.17 × 10.1 inches). Before loading a document, check the following: note: Don’t load multi-page forms or paper with carbon coating in the automatic document feeder. It’s also best not to load original artwork, in case of a misfeed. ■ Remove any document(s) from the document table.
2. Insert your document face up, with the top edge leading into the automatic document feeder. Feed it in until it meets resistance. Then move the right edge guide until it touches the right edge of your paper. Right edge guide note: If you open the automatic document feeder while your EPSON Stylus Scan is operating, you’ll get an option error and paper feeding will stop. Close the automatic document feeder to resume paper feeding. 3. Scan or copy your document as described in previous chapters.
2. Carefully pull the jammed paper out of the feeder mechanism, taking care not to tear the paper. 3. If paper is jammed inside the automatic document feeder, open the cover at the back of the unit. 4. Remove any jammed paper, close the cover, and push the feeder mechanism down until it clicks into place.
Cleaning the Paper Path Guide note: If quality doesn’t improve after you clean the paper path guide, or you notice the guide is scratched, replace it with a new guide. If the quality of your scans or copies declines, cleaning the paper path guide might fix the problem. Turn off the EPSON Stylus Scan, then follow these steps to clean the guide: 1. Disconnect the automatic document feeder’s connector from the EPSON Stylus Scan’s option interface (see page page 113). 2.
4. Turn over the automatic document feeder and place it on a flat surface. Locate the two white tabs at one end of the paper path guide. Pull the tabs up slightly, then push them through the brackets. 5. Pull the paper path guide up and out. caution: Be careful not to touch the automatic document feeder’s rollers or any metal parts. Doing so may damage the parts. 6. Using a soft, dry cloth, gently wipe any dust from the guide’s transparent plastic sheet. Be careful not to scratch the guide.
7. Reinstall the paper path guide. Insert the transparent plastic sheet under the white mat. 8. Insert the guide’s tabs through the brackets at the back of the automatic document feeder. Push in the tabs until they clip into place.
120 Using the Automatic Document Feeder
6 Maintenance This chapter describes the most common maintenance procedures you’ll need to perform to keep your EPSON Stylus Scan working at its best. For more details, see your electronic EPSON Stylus Scan 2500 Reference Guide.
If you need to replace an ink cartridge before you see a message (because the ink is too old, for example) follow the instructions in “Replacing an Outdated Ink Cartridge” on page 125. Removing and Installing Ink Cartridges You can replace a cartridge whenever you see a message that the cartridge is low on ink or empty. (If you press the R cleaning button before you see a message, the EPSON Stylus Scan cleans the print head, as described on page 126.
caution: 3. Pull up the ink cartridge clamp. The cartridge rises up from its holder. Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it, even if it contains ink. Also, never move the print head by hand. warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 4. Lift the cartridge out of the EPSON Stylus Scan and dispose of it carefully. 5.
8. Press down the ink cartridge clamp until it locks in place. 9. If you need to replace the other ink cartridge, repeat steps 3 through 8 before going on to step 10. 10. Close the maintenance and document covers, and then press the R cleaning button. caution: Never turn off the printer while the Operate light is flashing, unless the printer hasn’t moved or made any noise for more than five minutes. 124 Maintenance The EPSON Stylus Scan moves the print head and begins charging the ink delivery system.
Replacing an Outdated Ink Cartridge Even if you don’t see a message that a cartridge is low on ink or empty, you may need to replace it if it’s more than six months old. If your printouts don’t look as good as they used to, try cleaning and aligning the print head first. If print quality doesn’t improve, replace one or both cartridges. Follow these steps to replace an ink cartridge before you see a message on the LCD panel: 1. Make sure the EPSON Stylus Scan is turned on and not printing.
Cleaning the Print Head If your printouts are light or have gaps in the image, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Cleaning the print head uses ink, so clean it only if print quality declines. You can clean the print head using either: ■ The Head Cleaning utility in your printer software (with the printer connected to a local port, not over a network) ■ The EPSON Stylus Scan’s control panel buttons.
7. If the nozzle check pattern is complete, click Finish. If the pattern is missing dots, click Clean to run another cleaning cycle. If you don’t see any improvement after cleaning two or three times, check the print quality solutions in “Solving Print Quality Problems” on page 145. You can also turn off the printer and wait overnight—this allows any dried ink to soften—then clean the print head again. Using the Control Panel to Clean the Print Head 1.
7. If the nozzle check pattern is complete, click Finish. If the pattern is missing dots, click Clean to run another cleaning cycle. 8. If you don’t see any improvement after cleaning two or three times, check the print quality solutions in “Solving Print Quality Problems” on page 145. You can also turn off the printer and wait overnight—this allows any dried ink to soften—then clean the print head again. Examining the Nozzle Check Pattern Examine the nozzle check pattern you print.
caution: Load paper that’s at least letter-size width to prevent ink from spraying inside the EPSON Stylus Scan and smudging your printouts. For best results, load EPSON ink jet paper whenever you check the print head alignment. Aligning the Print Head If your printouts contain vertical bands or crooked vertical lines, you may need to use the Print Head Alignment utility in your printer software. Your EPSON Stylus Scan must be connected directly to a local port, not over a network, to use this utility.
warning: Be careful not to touch the internal gears. 4. Use a soft, clean cloth and mild detergent to clean the outer case and inside of the sheet feeder. Be careful not to soak the cloth—just dampen it. Keep the document and maintenance covers closed to prevent moisture from getting inside. 5. Clean the document table with a soft, dry cloth, or with a blower brush. 6. If ink leaks inside the EPSON Stylus Scan, wipe it away with a damp cloth.
4. Push the transportation lock right to lock the scanner carriage. Lock the transportation lock. Push in the output tray extension. 5. Close the maintenance and document covers. caution: Be sure to remove the tape used in step 8 before printing. 6. Remove all paper from the sheet feeder, and then remove the paper support. 7. Push in the output tray extension. 8. Use tape to secure the document cover. Secure the ink cartridge holder to the printer with tape, as shown below. Use tape here. 9.
132 Maintenance
7 Solving Problems This chapter gives you the basics for diagnosing and solving problems with your EPSON Stylus Scan. ■ First see “Diagnosing Problems” to help determine what the cause of the problem may be. ■ Then see “Problems and Solutions” on page 137 for solutions to common setup and software problems. note: It’s a good idea to check EPSON’s web site periodically for possible updates to your drivers. Visit http://support.epson.
Message Problem and Solution ADF Jam No paper is loaded or paper is jammed in the automatic document feeder. Load paper in the automatic document feeder, or turn off the EPSON Stylus Scan and remove the jammed paper. ADF Cover Open Either the automatic document feeder is not flat against the document table or the cover at the back of the automatic document feeder is open. Close the cover or gently push down on the automatic document feeder until it rests on the document table.
Running a Printer Check You can run a printer check to determine whether the problem comes from the EPSON Stylus Scan or your computer. 1. Make sure both the EPSON Stylus Scan and your computer are turned off. 2. Disconnect the interface cable from the EPSON Stylus Scan. 3. Make sure paper is loaded. 4. Hold down the E load/eject button, then press and release the POperate button. Continue holding down the E load/eject button until the Operate light starts to flash, then release it.
EPSON Stylus Scan Parts If you need help identifying the parts of the EPSON Stylus Scan, refer to the following illustrations: Paper edge guide Paper support Sheet feeder Document cover Control panel Operate button Output tray Document table Maintenance cover Internal cover Option cover 136 Solving Problems Paper thickness switch
Problems and Solutions Here are some basic troubleshooting tips if you have any problems setting up your EPSON Stylus Scan, installing software, printing, scanning, or copying, or getting good print and scan quality. Since copying involves both printing and scanning, look for copy problems in both “Solving Problems with Printing and Copying” on page 140 and “Solving Problems with Scanning and Copying” on page 143.
The printer has finished charging the ink cartridge, but the Operate light is still flashing. ■ Make sure the ink cartridge clamps are locked into place. ■ Make sure all packing material has been removed from the printer. ■ If the printer is not moving or making noise, but the light is still flashing after 5 minutes have passed, turn the printer off. If the light is still flashing when you turn it back on, contact your EPSON dealer or see “Where To Get Help” on page 154.
You see the following message: Please insert your WinFax Basic Edition installation media. Remove your Windows CD-ROM and insert the EPSON Stylus Scan 2500 CD-ROM. Then click OK. When you connect it to a parallel pass-through port on your Zip® drive, your EPSON Stylus Scan doesn’t work. The EPSON Stylus Scan is not designed to work on this type of port. You must remove the Zip drive and connect it to a different port. (You may need to install a second parallel port.
Solving Problems with Printing and Copying Only the Operate light is on, but nothing prints. ■ Turn off the EPSON Stylus Scan and your computer. Make sure the interface cable is connected securely. (Use a fully shielded USB “AB” interface cable or an IEEE-1284 compliant parallel cable.) ■ Make sure there’s no packing material inside the EPSON Stylus Scan or the automatic document feeder, if you’re using it. ■ Run a printer check as described on page 135.
Printing is too slow. Make sure your system meets the requirements listed in Chapter 8. If you are printing a high-resolution image, you need more than the minimum requirements listed. You may also need to do the following: ■ Clear space on your hard drive or run a defragmentation utility. ■ Don’t run too many applications at the same time. ■ Increase your system’s memory (RAM). For the fastest printing, try the following: ■ Choose Black ink if your document does not include any other color.
If paper doesn’t eject fully, you may have set the wrong paper size. Press the E load/eject button to eject the paper. Then make sure you select the correct paper size in your application or print settings. Solving Miscellaneous Printout Problems The margins are incorrect. ■ Make sure the paper settings are correct for your paper size. ■ Check your software documentation for instructions on selecting the correct margins for your paper size. The image size or position is incorrect.
Solving Problems with Scanning and Copying You can print, but you aren’t able to scan. If you’re using a parallel port, make sure you’ve connected the EPSON Stylus Scan to LPT1. Your scanner won’t work if you’re using LPT2. Your EPSON Stylus Scan software doesn’t work properly. ■ If you’re running other software at the same time, using memory resident programs, or using many device drivers, the computer may not have enough memory.
You see one of these messages: Cannot find the scanner on the bus (Macintosh) or Scanner not ready (Windows). ■ Make sure your EPSON Stylus Scan is turned on and securely connected to your computer or USB hub. ■ If your EPSON Stylus Scan is connected to a USB hub, make sure it’s connected to a first tier hub. The first tier hub is the one closest to the host computer, if more than one hub is connected to the computer. ■ If you’re copying, make sure SS 2500 is selected in the Chooser (Macintosh).
Solving Print Quality Problems You see horizontal banding. ■ Make sure the print head nozzles are not clogged. To run a cleaning cycle, see “Cleaning the Print Head” on page 126. ■ Make sure the Media Type setting matches the paper you loaded. See “Choosing the Right Settings for EPSON Papers” on page 48 for guidelines. ■ Make sure the printable side of the paper is face up. It’s usually whiter or shinier. ■ Check the LCD panel for a message that you’re low on ink; see page 121 for instructions.
You see vertical banding or misalignment. ■ Make sure the print head nozzles are not clogged. To run a cleaning cycle, see “Cleaning the Print Head” on page 126. ■ Run the Print Head Alignment utility. See “Aligning the Print Head” on page 129 for instructions. ■ Make sure the printable side of the paper is face up. It is usually whiter or shinier. ■ Don’t use the High Speed setting in the printer software. ■ Set the paper thickness switch to the 0 position.
note: Make sure your Media Type setting matches the paper you’re using. See “Choosing the Right Settings for EPSON Papers” on page 48 for guidelines. For the best printouts, use EPSON papers and other media. Your printout is blurry or smeared. ■ Make sure your paper isn’t damp, curled, or loaded face down (the printable side should be loaded face up). ■ Try using Automatic mode. See “Basic Printing with Windows” on page 39 or “Basic Printing on a Macintosh” on page 42 for instructions.
Your printout is faint or has gaps in the image. ■ Make sure the print head nozzles are not clogged. To run a cleaning cycle, see “Cleaning the Print Head” on page 126. ■ Check the LCD panel for a message that you’re low on ink; see page 121 for instructions. ■ Make sure the Media Type setting matches the paper you’re using. See “Choosing the Right Settings for EPSON Papers” on page 48 for guidelines. ■ Make sure your paper isn’t damaged, old, dirty, or loaded face down.
Your printout has incorrect or missing colors. ■ Make sure you selected the Color Ink setting for color images. ■ Make sure the print head nozzles are not clogged. To run a cleaning cycle, see “Cleaning the Print Head” on page 126. ■ If you are printing a high-resolution image, turn off PhotoEnhance™ as described on page 45. ■ Try using Automatic mode. See “Basic Printing with Windows” on page 39 or “Basic Printing on a Macintosh” on page 42 for instructions.
Solving Scan Quality Problems The scanned image is slanted or crooked. ■ Make sure the original document is positioned so that the horizontal and vertical edges are carefully aligned with the scales along the sides of the document table. ■ If you’re using the automatic document feeder, make sure the document guides fit snugly against the edges of the original document. ■ If you’re using EPSON Smart Panel’s Copy utility, select Straighten Only in the Automatic Photo Layout box.
Something is missing or incorrect in the scanned image. ■ If your page is blank, make sure you place the original document face down on the document table. If you’re using the automatic document feeder, make sure you load the document face up in the feeder. ■ If text is missing or incorrect in your scanned image, try using the TWAIN software to adjust the Threshold setting. See your electronic EPSON Stylus Scan 2500 Reference Guide for more information.
Straight lines in the image appear jagged. Make sure the edges of your original document are carefully aligned with the scales on the sides of the document table. The edges of the document are not scanned or copied. Check the position of your original document. Adjust your document’s position so that the image is within the glass area.
Uninstalling in Windows (Parallel Connection) 1. Click Start, point to Programs, EPSON Smart Panel, and click Uninstall EPSON Smart Panel. Then follow the instructions on the screen. 2. To uninstall the parallel scanner driver, click Start, point to Programs, EPSON Stylus Scan, and click Uninstall EPSON Stylus Scan FB TWAIN. Then follow the instructions on the screen. 3. Double-click My Computer, then double-click the Control Panel icon. 4.
Where To Get Help If you need help with your EPSON Stylus Scan or its drivers, see the contact information below. For help with Smart Panel, WinFax, FAXstf, Adobe PhotoDeluxe, or eFax, see page 155 for contact information. EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com.
Before you call, please have the following information ready: ■ Product name (EPSON Stylus Scan 2500) ■ Product serial number (located on the back of the printer) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only).
156 Solving Problems
8 Notices Check this chapter for system requirements, safety instructions, and other important information about your EPSON Stylus Scan 2500.
Macintosh System Requirements ■ iMac series or Power Macintosh® G3 or later with a built-in USB port ■ Mac OS 8.1 or later (8.
ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
Important Safety Instructions Before using your EPSON Stylus Scan 2500, read the following safety instructions to make sure you use it safely and effectively: ■ Be sure to follow all warnings and instructions marked on the EPSON Stylus Scan. ■ Place the EPSON Stylus Scan on a flat, stable surface that extends beyond the base in all directions. The EPSON Stylus Scan will not operate correctly if it is tilted or at an angle.
■ If you use an extension cord with the EPSON Stylus Scan, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. ■ Turn off and unplug the EPSON Stylus Scan before cleaning. Clean with a damp cloth only. Do not spill liquid on the EPSON Stylus Scan.
162 Notices ■ Do not put your hand inside the EPSON Stylus Scan or touch the cartridge during printing. ■ Once you install an ink cartridge, do not open the clamp or remove the cartridge except to replace it with a new one. The cartridge may become unusable otherwise. ■ Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use up the ink cartridges within six months of installing them. ■ Do not shake an ink cartridge; this can cause leakage.
DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: EPSON AMERICA, INC. Located at: MS: 6-43 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Telephone: (562) 290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
EPSON AMERICA, INC. LIMITED WARRANTY What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end user customer that the EPSON product covered by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase.
166 Notices
z Index A Accessories, ordering, 121, 155, 159 Adobe Acrobat Reader, using, 7 to 8 Aligning the print head, 129, 146 Applications changing properties in Smart Panel, 100 registering in Smart Panel, 98 to 99 removing from Smart Panel, 100 Automatic document feeder cleaning paper path guide, 117 to 119 clearing paper jams, 115 to 116 installing, 111 to 113 loading original document, 20, 114 to 115 option cover, 112 ordering, 159 problems, 134 B Background printing, 43 Banding problems, 129, 145 to 146 Blank
Copying adjusting colors, 30 darkening and lightening, 22 photographs, 22, 24, 28 to 29 positioning the original document, 20 previewing image, 27 problems, 140 to 141, 143 to 152 reducing and enlarging, 22 setting Media Type, 24 setting number of copies, 22 setting paper size, 21, 27 setting quality, 22, 25 straightening the image, 29 text, 22, 24 using control panel, 21 to 22 using the Copy Utility, see Copy Utility without the computer, 21 to 22 Crooked images, 150 D Declaration of Conformity, 163 Diagn
L P Layout settings copying, 29, 31 to 33 in OCR processing, 78 Photo Print, 54 to 55 PrintFun, 63 printing, 41, 43 LCD messages, 21 to 22, 133 to 134 Loading paper, 36 to 38 Lock, transportation, 130 to 131, 133 Palette mode, using, 18 Paper choosing, 35 to 36 EPSON, 48 feeding problems, 115 to 116, 141 to 142 handling, 36 to 38 jams, 115 to 116, 134, 141 to 142 loading, 36 to 38 Media Type settings, 36, 48 size, 21, 40, 42, 54, 63, 66 thickness switch, 38, 136, 145 to 147 Paper path guide, cleaning, 11
PrintFun layout settings, 63 Media Type settings, 64, 66 opening images, 62 printing catalog, 66 to 68 printing photos, 63 to 65 scanning photos, 58 to 61 titles, 64 to 65, 67 to 68 Printing basic, Macintosh, 42 to 47 basic, Windows, 39 to 41 color management, 46 enhancing photographs, 45 loading paper, 36 to 38 Photo Print, see Photo Print PrintFun, see PrintFun problems, 140 to 142 with custom settings, 44 to 47 Problems banding, 129, 145 to 146 blank pages, 142 blurry printouts, 147 color, 149 copying, 1
Scan to Fax customizing, 108 dialing, 105 faxing multiple pages, 105 printing faxes automatically, 106 receiving faxes, 106 to 107 sending faxes, 104 to 106 speed dial, 108 Scan to OCR changing program properties, 84 editing text, 79 file formats, 81 to 82 multiple pages, 77 opening a word processing program, 82 to 83 processing text, 78 to 80 saving text file, 80 to 82 scanning text, 76 to 77 straightening image, 79 Scanning for creativity, see Scan for Creativity in Photo Print, see Photo Print in PrintFu
U W Uninstalling software, 152 to 153 USB problems, 138 requirements, 157 to 158 uninstalling sofware, 152 Warranty, 165 Watermarks, 31 to 33 Windows basic printing, 39 to 41 Photo Print, see Photo Print system requirements, 157 uninstalling software, 152 to 153 WinFax, 103, 138 to 139, 155 World Wide Web, 154 to 155 V Vertical banding, 129 Z Zip drive problems, 139 172 Index
Inside front cover.
How to Order EPSON Ink and Paper To order EPSON ink cartridges, paper, and other printing media, contact your dealer or call EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Ink Cartridges Black Color S020189 S020191 EPSON Papers Paper name Size Part number EPSON 360 dpi Ink Jet Paper Letter (8.5 x 11 inches) S041060 A4 (8.3 x 11.7 inches) S041059 Letter (8.
