EPSON Preferred ® SM Limited Warranty Program for the Epson® SureColor® F2000 Series Direct-to-Garment Printer Toll-Free Phone Number Priority Technical Support Security and Peace of Mind On-Site Repair Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
Welcome and Congratulations Congratulations on your purchase of the Epson® SureColor® F2000 Series printer. Your printer is designed to provide consistent high-quality output in the Direct-to-Garment printing environment. To ensure your complete satisfaction with its performance, Epson is pleased to include the Epson PreferredSM Limited Warranty Plan described in this document.
For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: ___________________________ Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number. Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem.
additional instructions about the program at the time this service is being set up. In rare cases, at its sole discretion, Epson may instead elect to exchange the unit. For highlights of the programs, please see “On-Site Response” and “Printer Exchange.” When service involves the exchange of a unit or its parts, the items replaced become the property of Epson. The new items assume the remaining warranty period of the original Product. Parts may be new or remanufactured to Epson standards.
e. If you will not use the printer for one month or more, perform Prolonged Storage maintenance operation. f. Clean platen and platen frame (recommended: as needed) g. Replace air filter (recommended: as needed) h. Clean encoder strip (recommended: as needed) i. j. If cartridges are cold, let them warm to room temperature before using (recommended: 4 hours or more) Perform Tube Washing - white ink only (recommended: when notification appears on front panel) k.
Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement. Any action for breach of warranty must be brought within 15 months of the date of original purchase. Epson is not liable for performance delays or for nonperformance due to causes beyond its reasonable control.
effect. All plans include parts and labor, except as limited above. No renewal of extended service is available after expiration of your second plan.
EPSON and SureColor are registered trademarks of Seiko Epson Corporation. Epson Preferred is a service mark of Epson America, Inc. Epson America, Inc. – P.O. Box 93012 - Long Beach, CA 90809-9941 – MS: 2-55 © 2014 Epson America, Inc.
