WF-M1030 User's Guide
Contents WF-M1030 User's Guide.............................................................................................................................. 7 Product Basics ............................................................................................................................................ 8 Printer Parts Locations ......................................................................................................................... 8 Printer Parts - Top ...........................
Changing the Language of the Printer Software Screens ......................................................... Changing Automatic Update Options ............................................................................................ Printing with Mac OS X....................................................................................................................... Selecting Basic Print Settings - Mac OS X ....................................................................................
Cleaning and Transporting the Product .................................................................................................. 68 Cleaning the Product.......................................................................................................................... 68 Transporting the Product.................................................................................................................... 68 Solving Problems .................................................................
Incorrect Image Size or Position .................................................................................................... Slanted Printout ............................................................................................................................. Solving Print Quality Problems ........................................................................................................... White or Dark Lines in Printout ................................................................
WF-M1030 User's Guide Welcome to the WF-M1030 User's Guide.
Product Basics See these sections to learn about the basic features of your product. Printer Parts Locations The Power Off and Sleep Timers Printer Parts Locations See these sections to identify the parts on your printer.
4 Printer cover 5 Output tray 6 Output tray extension 7 Paper stopper Parent topic: Printer Parts Locations Printer Parts - Back 1 AC inlet 2 Ethernet LAN port 3 USB port Parent topic: Printer Parts Locations 9
Printer Parts - Inside 1 Printer cover 3 Ink cartridge holder (do not remove) 4 Print head (underneath the ink cartridge holder) Parent topic: Printer Parts Locations Printer Parts - Control Panel Buttons and Lights 1 The power button and power light 10
2 The WiFi light 3 The Wi-Fi button 4 The 5 The cancel button 6 The paper light 7 The ink light network status button Parent topic: Printer Parts Locations Related references Product Light Status The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
4. Select the time period you want as the Power Off Timer setting. 5. Click Send. 6. Select the time period you want as the Sleep Timer setting. 7. Click Send. 8. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power Off and Sleep Timer Settings - Mac OS X You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically. 1. Do one of the following: • Mac OS X 10.6/10.7/10.
3. Select the time period you want as the Power Off Timer setting. 4. Select the time period you want as the Sleep Timer setting. 5. Click Apply. 6. When you see the confirmation message, click Yes, then close the Printer Settings window.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Envelopes Paper Loading Capacity Available EPSON Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes. 1. Raise the paper support and its extension, pull out the output tray, then raise the paper stopper.
2. Slide the edge guide to the left. 3. Insert paper, glossy or printable side up and short edge first, against the right side. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 4. Slide the edge guides against the paper, but not too tightly.
Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. • If you use paper with binder holes, load only one sheet at a time and use only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.
2. Slide the edge guide to the left. 3. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 4. Slide the edge guides against the envelopes, but not too tightly.
Always follow these loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows.
Paper type Loading capacity Plain paper - Legal (8.5 × 14 inches [216 × 357 mm]) 1 sheet Epson Presentation Paper Matte - Legal (8.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 357 mm]) S041067 100 Epson Photo Quality Self-adhesive A4 (8.3 × 11.
Parent topic: Loading Paper 21
Printing From a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. 5. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 6. Select the type of paper you loaded as the Paper Type setting.
7. Select the Quality setting that matches the print quality you want to use. 8. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you want. 9. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want. 10. To print multiple copies and arrange their print order, select the Copies options. 11.
Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Note: The surface of the paper may smear during double-sided printing. Make sure the ink has dried before reloading the paper.
Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Booklet Select the Booklet checkbox to print double-sided pages as a booklet.
1. To change the size of your printed document, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document as the Document Size setting, and the size of your paper as the Output Paper setting. • Select the Zoom to option to reduce or enlarge your document by a specific percentage. Select the percentage in the % menu. 2.
4. To add a header or footer to your document, select Header/Footer, then select Settings to customize the text and location. 5. Select any of the Additional Settings options to customize your print.
Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts the difference between the light and dark areas of the overall image. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
You can select to print the following information, which comes from the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document - Windows Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Right-click the product icon in the Windows taskbar. 2.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Selecting Basic Print Settings - Mac OS X Select the basic settings for the document you want to print. 1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
10. Select the Print Quality setting you want to use. Print Quality Options - Mac OS X Parent topic: Printing with Mac OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings - Mac OS X Printing Your Document - Mac OS X Print Quality Options - Mac OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen.
Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document as shown in the print window. If you are printing an envelope, select the icon.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. 3. Select Driver. You see this screen: 4.
Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. High Speed Printing Speeds up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low.
Checking Print Status - Mac OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your version of Mac OS X: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
Replacing the Ink Cartridge When the ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle for more information.
Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer. 1. To check your cartridge status, double-click the product icon in the Windows taskbar, then click the Details button in the window that appears. You see a window like this: 2. Replace or reinstall the ink cartridge, if necessary.
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Checking Cartridge Status with Mac OS X You can check your cartridge status using a utility on your Mac. 1. Do one of the following: • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue.
3. Do the following as necessary: • To update the ink cartridge status, click Update. • Replace or reinstall the ink cartridge, if necessary. Note: If the cartridge is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic: Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www.
Parent topic: Purchase Epson Ink Cartridges Removing and Installing the Ink Cartridge Make sure you have a replacement cartridge handy before you begin. You must install the new cartridge immediately after removing the old one. Caution: Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out. Do not open the ink cartridge package until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1.
• If the ink light is flashing or off, press the holder moves. cancel button for six seconds until the ink cartridge Caution: Do not move the print head by hand; otherwise, you may damage your product. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 5. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridge after opening the package, or ink may leak. 6. Remove the cartridge from the package.
7. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 8. Insert the new cartridge into the holder and push it down until it clicks into place. 9. Close the printer cover.
10. Press the cancel button. The print head moves to its home position and the printer starts priming the ink. This takes about 2 minutes. Caution: Never turn off the product while the power light is flashing or you will waste ink. If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge. Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer.
2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridge.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridge. Print Head Maintenance Cleaning the Paper Guide Related topics Replacing the Ink Cartridge Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Turn off the product. 4. Hold down the cancel button as you press the power button to turn the product back on. Hold down both buttons until the power light begins to flash, then release the buttons. 5. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning 6. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if the ink cartridge is expended, and may not be able to clean it when the cartridge is low. You must replace the cartridge first.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 4. Run a nozzle check to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again.
3. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 4. Select Head Cleaning.
6. When the power light stops flashing and remains on, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink cartridge may be old or damaged and needs to be replaced.
5. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide to remove any excess ink. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar and select Printer Settings. Then click the Maintenance tab. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences.
Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance, follow the instructions in these sections. Cleaning the Product Transporting the Product Cleaning the Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
3. Open the printer cover and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again. 4. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 5. Close the printer cover.
6. Unplug the power cable. 7. Disconnect any connected cables. 8. Close the paper support and output tray. 9. Pack the product in its original box or one of a similar size using the protective materials that came with it. 10. Keep the product level during transportation; otherwise the ink may leak. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again in a new location, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
Lights 1 2 power WiFi 3 paper 4 ink Light status Condition/solution The power light is on The product is turned on. The power light is flashing The product is busy. Wait for the turning off the product. The paper light is flashing Paper is jammed in the product. Remove the jammed paper, and press the cancel button to clear the error. The paper light is on No paper is loaded or multiple sheets fed at one time. Load paper in the product, and press the cancel button to clear the error.
Light status Condition/solution The power, paper, and ink lights are flashing fast An unknown product error has occurred. Turn the product off. Make sure no paper is jammed in the product, then turn the product back on again. If the error continues, contact Epson for support. The paper and are on An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from Epson's support website. If the error continues, contact Epson for support.
4. Hold down the cancel button as you press the power button to turn the product back on. Hold down both buttons until the power light begins to flash, then release the buttons. The printer begins printing a nozzle check pattern. 5. Do the following, depending on the results of the printer check: • If the page prints and the nozzle check pattern is complete, the printer is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected print settings.
Solving Setup Problems Check these sections if you have problems while setting up your product. Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install the ink cartridge, the product must prime its print head.
Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection.
Product Does Not Appear in Mac OS X Printer Window If your product does not appear in the Mac OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds.
• Try connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your product from another computer on the network. • If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green , make sure your product software was installed correctly. If necessary, reinstall your software.
• For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the sheet feeder printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If paper has jammed inside the product, follow these steps: 1.
5. Close the cover. 6. Press the cancel button to resume printing. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product control panel, then press the cancel button to eject the paper.
Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
2. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Register the shortcut icon to the taskbar checkbox. 8. Click OK to close the open program windows.
• If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.
Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Selecting Printing Preferences - Mac OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
• Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X Selecting Print Layout Options - Mac OS X Related topics Replacing the Ink Cartridge Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Cleaning the Paper Guide Related topics Loading Paper Replacing the Ink Cartridge Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software.
Related topics Loading Paper When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Printing Software - Windows Uninstalling Product Software - Mac OS X Parent topic: Solving Problems Uninstalling Printing Software - Windows You can uninstall and then re-install your printer software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3.
Uninstalling Product Software - Mac OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2.
• Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.: (562) 276-7202, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal.
• Windows XP SP3 Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7.x • Mac OS X 10.8.x Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) A6 (4.1 × 5.8 inches [105 × 148 mm]) 3.5 × 5 inches (89 × 127 mm) 5 × 8 inches (127 × 203 mm) 8 × 10 inches (203 × 254 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) 3.9 × 5.8 inches (100 × 148 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 357 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.
Single sheets 1 Top: 0.12 inch (3 mm) minimum 2 Left: 0.12 inch (3 mm) minimum 3 Right: 0.12 inch (3 mm) minimum 4 Bottom: 0.
1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.83 inch (21 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridge included with the printer is designed for printer setup and not for resale.
Dimension Specifications Height Stored: 5.8 inches (148 mm) Printing: 11.7 inches (296 mm) Width Stored: 15.4 inches (392 mm) Printing: 15.4 inches (392 mm) Depth Stored: 10.4 inches (264 mm) Printing: 20.9 inches (530 mm) Weight 7.1 lb (3.2 kg) (without ink cartridge and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.
Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.
Communication mode Ethernet 100BASE-TX/10BASE-T * The connected device should be IEEE802.3az compliant. Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B Canada Safety: CAN/CSA-C22.2 No.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal. FCC Compliance Statement Software Notices Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada. Parent topic: Notices Software Notices 1. This printer product includes open source software programs listed in Section 6) according to the license terms of each open source software program. 2.
kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12 zeroconf 0.6.1-1 iksemel 1.
This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.
This printer product includes the open source software program "busybox- 1.2.2.1 " which applies the terms and conditions provided by owner of the copyright to the "busybox". linux-ftpd license This printer product includes the open source software program "linux-ftpd-0.17 " which applies the terms and conditions provided by owner of the copyright to the "linux-ftpd".
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Parent topic: Copyright Notice 110