XP-400 User's Guide
Contents XP-400 User's Guide.................................................................................................................................. 11 Product Basics .......................................................................................................................................... Setting Up the Control Panel .............................................................................................................. Control Panel Buttons and Lights .......................
Copying ...................................................................................................................................................... Copying Documents or Photos........................................................................................................... Paper Type Settings - Copying ...................................................................................................... Paper Size Settings - Copying........................................................
Cancelling Printing Using a Product Button........................................................................................ 73 Scanning .................................................................................................................................................... 74 Starting a Scan................................................................................................................................... 74 Starting a Scan Using the Product Control Panel ...................
Using Memory Cards With Your Product .............................................................................................. Inserting a Memory Card .................................................................................................................. Memory Card Types .................................................................................................................... Memory Card File Specifications ..........................................................................
Checking the Nozzles Using a Computer Utility ...................................................................... Print Head Cleaning .................................................................................................................... Cleaning the Print Head Using the Product Control Panel ...................................................... Cleaning the Print Head Using a Computer Utility................................................................... Print Head Alignment ..........
Paper Ejection Problems ............................................................................................................. Solving Problems Printing from a Computer..................................................................................... Nothing Prints .............................................................................................................................. Product Icon Does Not Appear in Windows Taskbar .............................................................
Image is Scanned Upside-Down ................................................................................................. Scanned Image Colors Do Not Match Original Colors................................................................. Scan Area is Not Adjustable in Thumbnail Preview ..................................................................... Scanned Image Edges are Cropped ...........................................................................................
A Note Concerning Responsible Use of Copyrighted Materials................................................... 221 Default Delay Times for Power Management for Epson Products ............................................... 221 Copyright Attribution ....................................................................................................................
XP-400 User's Guide Welcome to the XP-400 User's Guide.
Product Basics See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More Setting Up the Control Panel See these sections to set up the control panel for use.
6 The arrow buttons and the OK button 7 The + and – buttons (increase or decrease the number of copies) 8 The start button 9 The stop button Parent topic: Setting Up the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To raise the control panel, lift it up from the bottom. • To lower the control panel, squeeze the release bar and gently push the panel down.
3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Language and press the OK button. 5. Press the up or down arrow buttons to select a language and press the OK button. 6. Press the home button to exit. Parent topic: Setting Up the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2.
Product Parts Locations See these sections to identify the parts on your product.
1 Document cover 2 Scanner glass 3 Control panel 4 Control panel release bar (beneath) 5 Memory card slot 6 Memory card access light Parent topic: Product Parts Locations 16
Product Parts - Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic: Product Parts Locations 17
Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency.
3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select Power Off Timer and press the OK button. You see this screen: 5. Press the up or down arrow buttons to select the length of time after which you want the product to automatically turn off when it is not in use. Then press the OK button. 6. Press the home to exit.
Parent topic: The Power Off Timer Changing the Power Off Timer Setting - Windows You can use the printer software to change the time period before the printer turns off automatically. 1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings. 2. Click the Maintenance tab and select Printer and Option Information. You see this window: 3.
2. Select Printer Settings. You see this window: 3. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 4. Click Apply. 5. Close the Printer Settings window. Parent topic: The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer.
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product. 1. Set up your product for network printing as described on the Start Here sheet. 2. If you did not already set up Email Print when you installed your product software, visit epson.
Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup. If your product is already on your network, follow these steps: 1. Connect your device to the same network that your Epson product is using. 2. Print a network status sheet. 3. Locate your product's IP address on the network status sheet. 4. Enter the IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option.
Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software from the product CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
5. Enter your wireless password (or network name and then password). • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button. Then highlight a number or symbol and press the OK button to select it. • To enter a space, select Space and press the OK button.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes. 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension.
3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a variety of paper types and sizes. 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension.
3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your photo faces. • Do not load paper past the line on the left edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension.
3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load envelopes above the arrow mark inside the edge guide. • Do not load envelopes that are curled, folded, or too thin.
Paper Loading Capacity Paper type Load up to this many sheets Plain paper - Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm])* Approximately 100 sheets** Epson Bright White Paper 80 sheets Epson Presentation Paper Matte Epson Photo Paper Glossy 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Plain paper - Legal (8.
Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 S041808 40 S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 Epson Brochure & Flyer Paper Matte Double-sided S042384 150 Epson Photo Quality Self-adhesive A4 (8.3 × 11.
• A4 (8.3 × 11.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 1. Open the document cover. 2.
Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying and Restoring Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product. 3.
6. Press the left or right arrow buttons to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. To view the print settings for the copies, press the down arrow button. You see the Copy menu. 8. Press the OK button to select Print Settings. You see this screen: 9. Press the up or down arrow button to view additional settings. To change the print settings, press the left or right arrow button and select the necessary settings. 10.
Paper Type Settings - Copying Select a Paper Type setting that matches the paper you loaded.
Copying option Available settings Description Density Various levels Adjusts the lightness or darkness of copies Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Page Automatically sizes the image to fit the selected paper size setting Custom Size Automatically sizes the image by the percentage
5. Press the down arrow button to select On and press the OK button. 6. Place up to two original photos on the product. Note: Press the up or down arrow button for instructions on placing your photos on the product. 7. Press the start button. You see this screen: 8. Press the left or right arrow buttons to scroll through your photos and display one that you want to copy.
9. Press the + or – buttons to select one or more copies of the photo (up to 99). 10. If you placed two originals on the scanner, press the left or right arrow button to view the second original, then press the + or – buttons to select one or more copies of the photo (up to 99). 11. To select settings for the photos, press the down arrow button. You see this screen: 12.
Printing From a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
4. Select the Quality Option setting that matches your print content and the print quality you want to use. 5. Select the type of paper you loaded as the Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 6. Select the size of the paper you loaded as the Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 7.
Basic Print Options - Windows You can select any of the basic print options to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face.
2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality settings list for details. • Select the size of the paper you loaded.
• Select Borderless to print a borderless photo, or Borders to print a document or a photo with borders. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 3. Select Portrait or Landscape as the orientation of your document or photo. Note: If you are printing an envelope, select Landscape. 4. Select any of the available advanced print options. 5.
Best Photo For photos and graphics with high print quality. Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Advanced Print Settings - Windows Advanced Print Options - Windows You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Fix Red-Eye Reduces or removes red-eye in photos. High Speed Speeds up printing, but may reduce print quality.
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. ICM Lets you turn off color management in your printer software using the Off (No Color Adjustment) option. You can then manage color using only your application software.
• To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. Note: Your product software will prompt you to reinsert your paper when it is time to print on the reverse side. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want.
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings.
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
• To cancel printing, click Stop. • To see print jobs lined up for printing, click Print Queue. • To check ink status, click Check Ink Levels. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu.
Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website.
Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print options.
Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac OS X Print Options - Mac OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2. Select the orientation of your document or photo as shown in the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac OS X Parent topic: Printing with Mac OS X Color Matching and Color Options - Mac OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management.
Parent topic: Managing Color - Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. 3. Select Driver. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK.
Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. High Speed Printing Speeds up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low.
Checking Print Status - Mac OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: Mac OS X 10.5/10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon.
• To pause printing for all queued print jobs, click the large Pause button. • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing, press the stop button on your product.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning with Mac OS X Using Image Capture Scanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
4. Press the left or right arrow buttons to select a scan option and press the OK button. • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to PC saves your scan file directly to your computer or as an image capture in Mac OS X 10.6/10.7. • Scan to PC (PDF) saves your scan as a PDF file to your computer or as an image capture in Mac OS X 10.6/10.7.
Parent topic: Starting a Scan Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computer using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click > Event Manager.
You see an Epson Scan window like this: Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program.
Note: With Mac OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). 1. Open your scanning program and select its scanning option.
Note: Epson Scan may start in a mode other than Home Mode when you first access it.
Related topics Selecting Epson Scan Settings Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto Mode Scanning in Home Mode Scanning in Office Mode Scanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning
2. To select image adjustment options or change your scanned file settings, click Customize, select the settings, and click OK. • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings. 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program.
Related tasks Selecting Scan File Settings Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restores the colors in faded photos automatically. Auto Photo Orientation Checks the preview image for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, if necessary.
2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
4. Select the way you plan to use your scanned image as the Destination setting. (The Resolution setting is selected automatically based on the Destination setting you choose.) • Screen/Web: Select this option for images you will email, view on a computer screen, or post on the web. • Printer: Select this option for images you will print or documents you will convert to editable text using OCR (Optical Character Recognition) software.
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only). You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings. 1.
• Normal preview: Click the image.
2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.
• Normal preview: To create additional marquees (up to 50), click the copy the existing marquee and paste it on the preview image. Copy Marquee icon to Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3.
Dust Removal Removes dust marks from your originals automatically. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image.
3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size.
2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. 4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window. 7. If desired, select the area in your preview image that you want to scan (scan area). 8. Select any of the image adjustment settings you want to use. Before making adjustments, click the image or scan area in the Preview window. 9. Click Scan. You see the File Save Settings window. 10. Change any of the necessary file save settings and click OK.
1. In the Preview window, click the preview image. Auto Locate icon to create a marquee (dotted line) on the 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the existing marquee and paste it on the preview image. Copy Marquee icon to copy the Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics.
2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. 4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document or Photo. 5. Select the details of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button.
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs. 8-bit Grayscale Select this setting for black-and-white photos. Black & White Select this setting for black text documents or line art.
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.
• Normal preview: To create additional marquees (up to 50, if available), click the Marquee icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Copy Delete Marquee icon. Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as you scan. You can also select a specific scan size, such as a common photo size like 4 × 6 inches (102 × 152 mm).
3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. 6. To use additional sizing tools, click the + (Windows) or setting and select options as desired. (Mac OS X) icon next to the Target Size • Scale: Reduces or enlarges your image by the percentage you enter.
• Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint. Parent topic: Scanning in Professional Mode Image Preview Guidelines You can preview your scanned image so you can adjust the scan settings using the preview as a guide.
• Fax: 200 dpi Parent topic: Selecting Epson Scan Settings Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the 110 icon on the Epson Scan window.
1. Do one of the following to select the folder in which you want to save your scanned image: • Click the button for one of the displayed folders. • Click the Other button, click the Browse or Choose button, and select a folder. 2. Type in a stem file name in the Prefix field. This name is used along with numbers to automatically name your scanned files. 3. Select a different number as the Start Number setting, if you like. 4. Select the file format you want to use in the Image Format Type menu. 5.
PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Optional Settings Overwrite any files with the same name Select to overwrite previous files with the same names.
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary.
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Available Scan Settings - Mac OS X Image Capture Parent topic: Scanning Available Scan Settings - Mac OS X Image Capture You can select these scan settings in your imaging editing application for Mac OS X. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window. 7. Select PDF as the Type setting.
8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK. Epson Scan scans your document and you see this window: 10. Choose one of the following options on the screen: • If you are scanning only one page, click Save File. • If you need to scan additional pages in a document, click Add page. Place additional pages on the product for scanning, click Scan, and repeat until you have scanned all the pages.
Parent topic: Scanning Special Projects Related tasks Selecting the Scan Mode Selecting Scan File Settings Related topics Starting a Scan Selecting Epson Scan Settings Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restoration setting. You can select this setting in any of the available scan modes. Note: Color restoration is not available in Office Mode, if Epson Scan offers that mode. 1.
Related tasks Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings 118
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Scanning to a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1. Make sure the memory card and the files on it are compatible with your product before inserting the card. 2.
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Related references Memory Card Specifications Memory Card Types You can insert these types of memory cards in your product.
Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard Image size 80 × 80 pixels to 9200 × 9200 pixels Number of files Up to 9990 Parent topic: Inserting a Memory Card Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product.
2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject. • Mac OS X: Drag the removable disk icon for your memory card from the desktop or computer window into the trash. 3. Pull the memory card straight out of its slot.
3. Press the right and left arrow buttons to scroll through your photos and display one that you want to view or print. 4. Press the + or – buttons to select one or more copies of the photo (up to 99). 5. To view additional photos and select others for printing, press the arrow buttons and repeat the selections above. 6. To select settings for the photos, press the down arrow button.
7. Do one of the following: • To change the selected photos and number of copies to print, select Select Photos, press the OK button, and select the necessary settings. • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want. • To change the print settings, select Print Settings, press the OK button, and select the necessary settings.
Print settings Available Options Description Borderless Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Off-Current Turns off red-eye correction for the current print job On-Current Turns on red-eye correction for the current print job Fix Red-Eye Parent topic: Viewing and Printing Photos Printing Photo Layouts From a Memory Card You can print one or more photos from a memory card in special layouts on various
6. Press the up or down arrow buttons to select the Paper Size setting that matches the paper you loaded and press the OK button. 7. Press the up or down arrow buttons to select the Paper Type setting that matches the paper you loaded and press the OK button. Depending on the layout you selected, you may see this screen: 8. If you see the screen above, do one of the following: • To allow your product to place photos in the layout automatically, select Automatic layout and press the OK button.
• To place photos in the layout manually, select Place photos manually and press the OK button. Press the arrow buttons displayed to change layout options, pressing the OK button to confirm each photo placement. Note: If the printer does not automatically advance to the next screen when you're finished placing your photos, press the arrow buttons displayed to select Finished, then press the OK button. 9.
2. Place your original document or photo on the product. 3. Press the home button, if necessary. 4. Press the left or right arrow buttons to select Scan and press the OK button. 5. Press the up or down arrow buttons to select Scan to Memory Card and press the OK button. You see this screen: 6. Select the memory card scanning settings you want to use. 7. Press the start button. You see a confirmation message. 8. Press the OK button.
Setting Up File Sharing for Photo Transfers From Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card. Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1.
Note: Your product's LCD screen does not update to display new photos transferred to the memory card. Wait until the memory card access light stops flashing, then remove and insert the memory card to update the photos displayed.
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle for more information.
3. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 4. Do one of the following: • If you are finished, select OK and press the OK button.
• If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you finish replacing cartridges, press the OK button again. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
2. Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3.
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Related topics Printing With Black Ink and Expended Color Cartridges Checking Cartridge Status with Mac OS X You can check your cartridge status using a utility on your Mac. 1. Do one of the following: • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences.
3. Do the following as necessary: • To update the ink cartridge status, click Update. • Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Related topics Printing With Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1. Turn on your product. • If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and press the OK button, then choose Replace now.
2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package.
6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Press the OK button.
9. Lower the scanner unit. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds. When you see a confirmation message on the screen, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink. If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit and press the ink cartridge down until it clicks into place.
Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example). 1. Do one of the following: • Windows: Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings. Then click the Maintenance tab. • Mac OS X 10.6/10.7/10.
2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridges as necessary. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.
Printing With Expended Color Cartridges - Windows Printing With Expended Color Cartridges - Mac OS X Parent topic: Replacing Ink Cartridges Printing With Expended Color Cartridges - Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: To use this feature, Epson Status Monitor must be enabled. 1.
1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete icon to cancel your print job. (Mac OS X 10.8: Click the message is displayed, click the OK button.) button to cancel your print job. If an error 3. In the Apple menu or the Dock, select System Preferences. 4. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. 5. Select Driver. You see a screen like this: 6.
13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Related tasks Cancelling Printing Using a Product Button Selecting Basic Print Settings - Mac OS X Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Related topics Replacing Ink Cartridges Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow buttons to select Setup and press the OK button. 4. Press the up or down arrow buttons to select Maintenance and press the OK button. You see this screen: 5. Press the OK button. 6. Press the start button.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. • If there are gaps or the pattern is faint, select Head Cleaning and press the OK button to continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow buttons to select Setup and press the OK button. 4. Press the up or down arrow buttons to select Maintenance and press the OK button.
6. Press the start button to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished. You see this screen: 7. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
4. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the power light stops flashing and remains on, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 6. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow buttons to select Setup and press the OK button. 4. Press the up or down arrow buttons to select Maintenance and press the OK button.
6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection.
Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies.
5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, click Finish.
2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again. 3. Secure the ink cartridge holder to the case with tape.
9. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.
Solving Problems Check these sections for solutions to problems you may have using your product.
Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD screen message/code Condition/solution Paper out No paper is loaded. Load paper in the product Paper jam Paper is jammed in the product. Remove the jammed paper, then press the start button to clear the error. Combination of IP address and subnet mask is invalid There is a problem with the network connection to your product.
Related references Paper Jam Problems Where to Get Help Related topics Replacing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Press the left or right arrow buttons to select Setup and press the OK button. 5.
8. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head.
You see this screen: 3. Press the up or down arrow buttons to select Restore Default Settings and press the OK button. You see this screen: 4. Press the up or down arrow buttons to select one of these options and press the OK button: • Wi-Fi Settings: Resets all network settings. • All except Wi-Fi Settings: Resets all control panel settings, except for network settings. • All Settings: Resets all control panel settings.
You see a confirmation screen. 5. Press the OK button to reset the selected settings. (Press the stop button if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator.
Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your router or access point. Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display nonASCII characters. • If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: uninstall your product software. 3. Initialize your router following the instructions in your router documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network.
Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. Note: With Mac OS X 10.6, 10.7, 10.8, or 10.
4. Press the arrow buttons to select Confirm Wi-Fi Settings and press the OK button. You see this screen: 5. Press the (Press the start button to print the network status sheet. back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.
Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size.
Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
• Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary. Right-click the stalled print job, click Cancel, and click Yes. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes.
Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case.) Note: If the print head is not in the ink cartridge replacement position, follow the instructions on replacing an ink cartridge in this manual to move it. 2.
• Windows: Click the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Solving Page Layout and Content Problems Check these sections if you ha
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows Selecting Basic Print Settings - Mac OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print.
Selecting Basic Print Settings - Mac OS X Selecting Print Layout Options - Windows Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Selecting Basic Print Settings - Mac OS X Selecting Print Layout Options - Windows Selecting Print Layout Options - Mac OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle.
Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product.
• Make sure the paper type setting in your product software matches the type of paper you loaded. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images.
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Clean the paper path.
• If you enlarged the image in an image-editing program, you need to increase the resolution setting to retain a high image quality. Increase the resolution by the same amount you increased the image size. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the resolution setting to 600 dpi. Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Related references Available Epson Papers Related tasks Selecting Advanced Print Settings - Windows Managing Color - Mac OS X Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product.
Cannot Start Epson Scan If you cannot start Epson Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.
Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside-Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic: Solving Problems Related topics Solving Print Quality Problems Image Consists of a Fe
Caution: Do not spray glass cleaner directly on the scanner glass. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it.
Image is Too Dark If your scanned image is too dark, try these solutions: • Adjust these Epson Scan settings (if available) and try scanning again: • Auto Exposure • Brightness • Histogram Adjustment • Check the brightness and contrast settings of your computer monitor.
Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black).
Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product.
Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications Memory Card File Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: • Make sure you have inserted only one memory card at a time. • Make sure your memory card is compatible with the product.
Uninstalling Product Software - Mac OS X Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Uninstalling Product Software - Mac OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for information on how to return your products for proper disposal.
Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.8.x • Mac OS X 10.7.x • Mac OS X 10.6.x • Mac OS X 10.5.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color external (maximum) Light source LED Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper.
Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m2) to 24 lb (90 g/m2) Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top: 0.12 inch (3 mm) minimum 2 Left: 0.12 inch (3 mm) minimum 3 Right: 0.12 inch (3 mm) minimum 4 Bottom: 0.
Envelopes 1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.78 inch (20 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale.
Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package.
Compatible types Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO-HG Duo Memory Stick Micro* MagicGate Memory Stick Duo SDXC SDHC SD miniSDXC* miniSDHC* miniSD* microSDXC microSDHC* microSD* Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant Voltage requirements 3.3 V Maximum current: 450 mA Note: All card types are standard version compliant.
Width Stored: 15.4 inches (390 mm) Printing: 15.4 inches (390 mm) Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Weight 9.5 lb (4.3 kg) (without ink cartridges) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.5 to 0.
Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device class for computers) Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA-PSK (TKIP/AES); WPA2 compliant with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle for information on how to return your products for proper disposal. FCC Compliance Statement Software Notices Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada. Parent topic: Notices Software Notices OPEN SOURCE SOFTWARE LICENSE 1. This printer product includes open source software programs listed in Section 6) according to the license terms of each open source software program. 2.
ifupdown-0.6.8 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.18_pro500 module-init-tools-3.2pre1 mount-2.12 net-tools-1.60 netbase-4.29 psmisc-21.5 readline-libs-5.0 sysvinit-2.86 udev-0.093 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: uclibc-0.9.29 libusb-libs-0.1.12 zeroconf 0.6.1-1 iksemel 1.
This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes the open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.
This printer product includes the open source software program "busybox- 1.2.2.1 " which applies the terms and conditions provided by owner of the copyright to the "busybox". linux-ftpd license This printer product includes the open source software program "linux-ftpd-0.17 " which applies the terms and conditions provided by owner of the copyright to the "linux-ftpd".
Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
